# Product Support **URL:** https://meta.discourse.org/c/support/6.md?page=639 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 640 --- ## [As of October 31, 2018, Microsoft Office 365 will no longer support TLS 1.0 and 1.1](https://meta.discourse.org/t/as-of-october-31-2018-microsoft-office-365-will-no-longer-support-tls-1-0-and-1-1/80479)
**Author:** [@Pierre\_GRAND](https://meta.discourse.org/u/Pierre_GRAND)\ **Replies:** 19\ **Last updated:** [March 22, 2020, 4:10pm UTC](https://meta.discourse.org/t/as-of-october-31-2018-microsoft-office-365-will-no-longer-support-tls-1-0-and-1-1/80479 "2020-03-22T16:10:22Z")
MS ends the support of TLS prior to 1.2 in october. https://support.microsoft.com/en-us/help/4057306/preparing-for-tls-1-2-in-office-365 Is TLS 1.2 supported on Discourse? --- ## [Ubuntu 19.10 discourse-setup](https://meta.discourse.org/t/ubuntu-19-10-discourse-setup/145113)
**Author:** [@Andro](https://meta.discourse.org/u/Andro)\ **Replies:** 2\ **Last updated:** [March 22, 2020, 1:03pm UTC](https://meta.discourse.org/t/ubuntu-19-10-discourse-setup/145113 "2020-03-22T13:03:41Z")
I know my DNS records are correct because all my webservers work. I have Apache 2 and it works fine. Running discourse-setup it claims: \*Hostname for your Discourse? \[discourse.example.com\]: list.pteranodon.space\* \*Che… --- ## [Misconfigured DNS preventing discourse-setup completion](https://meta.discourse.org/t/misconfigured-dns-preventing-discourse-setup-completion/144935)
**Author:** [@nory](https://meta.discourse.org/u/nory)\ **Replies:** 13\ **Last updated:** [March 21, 2020, 9:53pm UTC](https://meta.discourse.org/t/misconfigured-dns-preventing-discourse-setup-completion/144935 "2020-03-21T21:53:38Z")
Hi, I have created a new droplet “Discourse-beta-ubuntu”, then I connected to the Droplet with Putty (root - password) and Discourse’s setup is started. But setup doesn’t work: Ports 80 and 443 are free for use 'sampl… --- ## [Time-based Close Topics and Solved plugin](https://meta.discourse.org/t/time-based-close-topics-and-solved-plugin/77464)
**Author:** [@charliel](https://meta.discourse.org/u/charliel)\ **Replies:** 1\ **Last updated:** [January 8, 2018, 11:25am UTC](https://meta.discourse.org/t/time-based-close-topics-and-solved-plugin/77464 "2018-01-08T11:25:22Z")
Hi, We want to auto-close topics 30 days after the last post in a topic. For the site-wide option I can see this: ‘Auto close topic (n) hours after the last reply once the topic has been marked as solved’ At the categ… --- ## [Migrating uploads to S3 for 'default'... rake aborted!](https://meta.discourse.org/t/migrating-uploads-to-s3-for-default-rake-aborted/144033)
**Author:** [@eextra](https://meta.discourse.org/u/eextra)\ **Replies:** 4\ **Last updated:** [March 21, 2020, 10:06pm UTC](https://meta.discourse.org/t/migrating-uploads-to-s3-for-default-rake-aborted/144033 "2020-03-21T22:06:04Z")
NameError: uninitialized constant FileStore::ToS3Migration::Aws I set the bucket according to the manual. Then I typed in the console but I can’t move the images. Why this bug ? i put (app:/var/www/discourse# : ) DI… --- ## [Replace hamburger icon with text](https://meta.discourse.org/t/replace-hamburger-icon-with-text/145079)
**Author:** [@stephenjdc](https://meta.discourse.org/u/stephenjdc)\ **Replies:** 2\ **Last updated:** [March 21, 2020, 8:23pm UTC](https://meta.discourse.org/t/replace-hamburger-icon-with-text/145079 "2020-03-21T20:23:55Z")
Hi. I’d like to replace the default discourse hamburger icon with the text ‘menu’ and can’t quite seem to get any of the methods I’ve found to work. I don’t mind whether it’s done via CSS or by using the scripting API, a… --- ## [Webmaster tool shows traffic drop - why?](https://meta.discourse.org/t/webmaster-tool-shows-traffic-drop-why/145082)
**Author:** [@Jeremie\_Leroy](https://meta.discourse.org/u/Jeremie_Leroy)\ **Replies:** 3\ **Last updated:** [March 21, 2020, 7:01pm UTC](https://meta.discourse.org/t/webmaster-tool-shows-traffic-drop-why/145082 "2020-03-21T19:01:58Z")
hi guys, I noticed a drop on webmaster tool, did i do something wrong ? it there some explanation possible ? thanks for your help --- ## [Replying to PM via API not working anymore](https://meta.discourse.org/t/replying-to-pm-via-api-not-working-anymore/145037)
**Author:** [@Rina\_Fallingstar](https://meta.discourse.org/u/Rina_Fallingstar)\ **Replies:** 3\ **Last updated:** [March 21, 2020, 5:57pm UTC](https://meta.discourse.org/t/replying-to-pm-via-api-not-working-anymore/145037 "2020-03-21T17:57:45Z")
I’ve noticed there was a fix to discourse almost a month ago where you can’t create a PM on an existing topic anymore. I never knew this was the issue at all. But it seems this fix “broke” the ability to reply to PM mess… --- ## [Error sending mail. Job exception: hostname "smtp.xxx.com" does not match the server certificate](https://meta.discourse.org/t/error-sending-mail-job-exception-hostname-smtp-xxx-com-does-not-match-the-server-certificate/145027)
**Author:** [@papertrail-ai](https://meta.discourse.org/u/papertrail-ai)\ **Replies:** 3\ **Last updated:** [March 21, 2020, 4:48pm UTC](https://meta.discourse.org/t/error-sending-mail-job-exception-hostname-smtp-xxx-com-does-not-match-the-server-certificate/145027 "2020-03-21T16:48:03Z")
I have seen some similar posts, however, they are fairly old and don’t quite solve the issue. I recently installed a copy of discourse on aws. The installation is working however when I register a new account I don’t re… --- ## [How to restore backup tar.gz file from console command?](https://meta.discourse.org/t/how-to-restore-backup-tar-gz-file-from-console-command/44940)
**Author:** [@doudou](https://meta.discourse.org/u/doudou)\ **Replies:** 8\ **Last updated:** [January 8, 2018, 4:53am UTC](https://meta.discourse.org/t/how-to-restore-backup-tar-gz-file-from-console-command/44940 "2018-01-08T04:53:31Z")
How to restore backup tar.gz file from console command? --- ## [Completed Migration vB3 to Discourse including Legacy vB3 Thank You to Likes](https://meta.discourse.org/t/completed-migration-vb3-to-discourse-including-legacy-vb3-thank-you-to-likes/144674)
**Author:** [@neounix](https://meta.discourse.org/u/neounix)\ **Replies:** 10\ **Last updated:** [March 21, 2020, 7:02am UTC](https://meta.discourse.org/t/completed-migration-vb3-to-discourse-including-legacy-vb3-thank-you-to-likes/144674 "2020-03-21T07:02:52Z")
Just completed, for the most part (still in test bed, but the “hard parts” are basically done and the migration works fine), migrating a 15 year old vb3 forum, which was originally (believe-it-or-not) a vb2 forum from 20… --- ## [Keyword Hotkey Question](https://meta.discourse.org/t/keyword-hotkey-question/144978)
**Author:** [@Balloonchaser](https://meta.discourse.org/u/Balloonchaser)\ **Replies:** 2\ **Last updated:** [March 20, 2020, 7:51pm UTC](https://meta.discourse.org/t/keyword-hotkey-question/144978 "2020-03-20T19:51:33Z")
Hey guys! I know I have seen this before, which is why I am asking on here.. Does anyone know the /command to where you can jump down to a certain keyword in your topic? For example, If I had a topic containing a bunch… --- ## [SSO errors - some emails receive "Validation failed: Primary email is not allowed."](https://meta.discourse.org/t/sso-errors-some-emails-receive-validation-failed-primary-email-is-not-allowed/144484)
**Author:** [@bvdrie72](https://meta.discourse.org/u/bvdrie72)\ **Replies:** 4\ **Last updated:** [March 20, 2020, 7:39pm UTC](https://meta.discourse.org/t/sso-errors-some-emails-receive-validation-failed-primary-email-is-not-allowed/144484 "2020-03-20T19:39:07Z")
We recently moved all users to SSO via our primary site. Out of 50k+ users, all but 9 seem to work fine. The 9 remaining emails get this error: Validation failed: Primary email is not allowed. The email addresses do … --- ## [Nginx rate limiting outside of container - any tips?](https://meta.discourse.org/t/nginx-rate-limiting-outside-of-container-any-tips/143711)
**Author:** [@Overgrow](https://meta.discourse.org/u/Overgrow)\ **Replies:** 10\ **Last updated:** [March 20, 2020, 5:14pm UTC](https://meta.discourse.org/t/nginx-rate-limiting-outside-of-container-any-tips/143711 "2020-03-20T17:14:52Z")
Can anybody please share his working configuration for rate limiting nginx outside of docker container (setup with discourse on the socket)? Thanks.. I seem to be unable to tune it properly and still limiting valid traf… --- ## [Moving simple machines forum to discourse](https://meta.discourse.org/t/moving-simple-machines-forum-to-discourse/77320)
**Author:** [@jmex](https://meta.discourse.org/u/jmex)\ **Replies:** 10\ **Last updated:** [January 7, 2018, 4:14pm UTC](https://meta.discourse.org/t/moving-simple-machines-forum-to-discourse/77320 "2018-01-07T16:14:58Z")
Hello everyone, I am looking to move my forum from smf to discouse. I am not a coder but i managed to install and run smf. Now it has few members and posts. Dont want to loose any. So can anyone help me outwith it? --- ## [AWS connection has timed out](https://meta.discourse.org/t/aws-connection-has-timed-out/144681)
**Author:** [@papertrail-ai](https://meta.discourse.org/u/papertrail-ai)\ **Replies:** 7\ **Last updated:** [March 20, 2020, 9:24am UTC](https://meta.discourse.org/t/aws-connection-has-timed-out/144681 "2020-03-20T09:24:00Z")
I have recently opted to do a self-host of discourse on aws. I followed all the instructions on the github page. I receive a connection timeout error. The installation works fine. The DNS A record is set up correctly an… --- ## [Questions about creating, uploading, editing tags](https://meta.discourse.org/t/questions-about-creating-uploading-editing-tags/107521)
**Author:** [@Faroe](https://meta.discourse.org/u/Faroe)\ **Replies:** 14\ **Last updated:** [March 20, 2020, 7:18am UTC](https://meta.discourse.org/t/questions-about-creating-uploading-editing-tags/107521 "2020-03-20T07:18:39Z")
I’m trying to create a tag, but am having issues: I can save “afb” as a tag, but I cannot save “afb\_american\_foul\_brood”. I get the option to save part of the tag, but not the whole tag: I would like one tag: afb\_… --- ## [How to get into Rails Console](https://meta.discourse.org/t/how-to-get-into-rails-console/77310)
**Author:** [@Jared\_Needell](https://meta.discourse.org/u/Jared_Needell)\ **Replies:** 3\ **Last updated:** [March 20, 2020, 6:33am UTC](https://meta.discourse.org/t/how-to-get-into-rails-console/77310 "2020-03-20T06:33:12Z")
I recently updated Discourse after being out of date for 6-7 months. I noticed ./launcher ssh app doesn’t work anymore and if I use enter app then rails c, I get an error. root@rdu-forums-01-app:/var/www/discourse/plugi… --- ## [Disable Reply Via Email](https://meta.discourse.org/t/disable-reply-via-email/107541)
**Author:** [@David\_Kwan](https://meta.discourse.org/u/David_Kwan)\ **Replies:** 12\ **Last updated:** [March 20, 2020, 6:25am UTC](https://meta.discourse.org/t/disable-reply-via-email/107541 "2020-03-20T06:25:35Z")
Is there a way to disable the ability for users to reply via email? I find that it disjoints discussions (their reply only shows up in email) and discourages actual interaction within the Discourse community. For exampl… --- ## [How to disable all the emails sending by discourse?](https://meta.discourse.org/t/how-to-disable-all-the-emails-sending-by-discourse/144892)
**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\ **Replies:** 6\ **Last updated:** [March 19, 2020, 11:17pm UTC](https://meta.discourse.org/t/how-to-disable-all-the-emails-sending-by-discourse/144892 "2020-03-19T23:17:36Z")
I disable the preview digest, but today I received an email saying someone commented on a topic. For now, I don’t want users to receive any email for now, other than the invitation email. How to disable? --- ## [How do I promote all users to trust level 1?](https://meta.discourse.org/t/how-do-i-promote-all-users-to-trust-level-1/99663)
**Author:** [@sudoman](https://meta.discourse.org/u/sudoman)\ **Replies:** 6\ **Last updated:** [March 19, 2020, 10:45pm UTC](https://meta.discourse.org/t/how-do-i-promote-all-users-to-trust-level-1/99663 "2020-03-19T22:45:01Z")
Our forum is for paying members of our organization, therefore spam seems to not be a problem. Unfortunately due to the auto-toggle of the default trust level after 50 users, we currently have a few users who are trust l… --- ## [Install with one click Discourse and hosting](https://meta.discourse.org/t/install-with-one-click-discourse-and-hosting/144891)
**Author:** [@nory](https://meta.discourse.org/u/nory)\ **Replies:** 1\ **Last updated:** [March 19, 2020, 10:05pm UTC](https://meta.discourse.org/t/install-with-one-click-discourse-and-hosting/144891 "2020-03-19T22:05:19Z")
Hi, are there any hosting where with one click you can install Discourse (like Cloudron, Digital Ocean, Bitnami etc) but which cost maximum $ 3 per month? With Cloudron you must have a VPS with a minimum of 20GB of spac… --- ## [How can I send a Personal Message to all members in a particular TRUST group?](https://meta.discourse.org/t/how-can-i-send-a-personal-message-to-all-members-in-a-particular-trust-group/144887)
**Author:** [@gigperformer](https://meta.discourse.org/u/gigperformer)\ **Replies:** 2\ **Last updated:** [March 19, 2020, 9:49pm UTC](https://meta.discourse.org/t/how-can-i-send-a-personal-message-to-all-members-in-a-particular-trust-group/144887 "2020-03-19T21:49:01Z")
I’d like to send a message to all users who are in trust level 3 to let them know about the private lounge but I can’t find a “Send” for trust levels anywhere. Any reason why this is not available? Thanks --- ## [WARNING: This server does not appear to be accessible at](https://meta.discourse.org/t/warning-this-server-does-not-appear-to-be-accessible-at/144755)
**Author:** [@sturdy2](https://meta.discourse.org/u/sturdy2)\ **Replies:** 11\ **Last updated:** [March 19, 2020, 8:53pm UTC](https://meta.discourse.org/t/warning-this-server-does-not-appear-to-be-accessible-at/144755 "2020-03-19T20:53:18Z")
Hi all…newby here. I’m trying to install Discourse in a Droplet at Digitalocean to create a discussion forum in a subdomain hosted by GoDaddy. I have recently installed SSL at that subdomain. During my installation attem… --- ## [Plugin CSS takes priority over theme CSS?](https://meta.discourse.org/t/plugin-css-takes-priority-over-theme-css/144828)
**Author:** [@WorldIsMine](https://meta.discourse.org/u/WorldIsMine)\ **Replies:** 9\ **Last updated:** [March 19, 2020, 7:26pm UTC](https://meta.discourse.org/t/plugin-css-takes-priority-over-theme-css/144828 "2020-03-19T19:26:04Z")
My theme cannot override my plugin CSS because it’s loaded before the plugins. Is this a bug or a permanent change (2.4.1)? --- ## [User experience for imported users?](https://meta.discourse.org/t/user-experience-for-imported-users/141554)
**Author:** [@adamengst](https://meta.discourse.org/u/adamengst)\ **Replies:** 13\ **Last updated:** [March 19, 2020, 7:06pm UTC](https://meta.discourse.org/t/user-experience-for-imported-users/141554 "2020-03-19T19:06:51Z")
I’m looking at importing some 600 email addresses from a mailing list into Discourse, with the goal of having everyone automatically set to watch an Announcements category that will essentially serve the purpose of repli… --- ## [Oops, I lost my phone. How can I OTP now?](https://meta.discourse.org/t/oops-i-lost-my-phone-how-can-i-otp-now/143899)
**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\ **Replies:** 6\ **Last updated:** [March 19, 2020, 11:22am UTC](https://meta.discourse.org/t/oops-i-lost-my-phone-how-can-i-otp-now/143899 "2020-03-19T11:22:11Z")
What happens if you implemented two-factor authentication with your phone and you lost it? How to recover and use another program, e.g., pass-otp, instead? Since one cannot login without the second factor, how to get t… --- ## [How to try out anonymous posting?](https://meta.discourse.org/t/how-to-try-out-anonymous-posting/144775)
**Author:** [@akshed](https://meta.discourse.org/u/akshed)\ **Replies:** 4\ **Last updated:** [March 19, 2020, 6:40am UTC](https://meta.discourse.org/t/how-to-try-out-anonymous-posting/144775 "2020-03-19T06:40:46Z")
I’ve reviewed previous historical posts on anonymous posting, but they all refer to enabling something in the admin settings to allow anonymous posting at a certain trust level. I searched in the settings, but didn’t fi… --- ## [\`discourse remap\` failed](https://meta.discourse.org/t/discourse-remap-failed/144763)
**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Replies:** 4\ **Last updated:** [March 19, 2020, 4:23am UTC](https://meta.discourse.org/t/discourse-remap-failed/144763 "2020-03-19T04:23:23Z")
I just moved a forum from name.com to forum.name.com but it failed: Error: ERROR: duplicate key value violates unique constraint “unique\_post\_links” DETAIL: Key (topic\_id, post\_id, url)=(246, 813, http://forum.name.… --- ## [SSO with TownNews CMS](https://meta.discourse.org/t/sso-with-townnews-cms/144735)
**Author:** [@Michael\_Greathouse](https://meta.discourse.org/u/Michael_Greathouse)\ **Replies:** 5\ **Last updated:** [March 18, 2020, 8:23pm UTC](https://meta.discourse.org/t/sso-with-townnews-cms/144735 "2020-03-18T20:23:54Z")
Has anyone setup SSO to a Townnews site? [Previous page](https://meta.discourse.org/c/support/6.md?page=638) [Next page](https://meta.discourse.org/c/support/6.md?page=640)