# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=64

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 65

---

## [Edit box too wysIwyg](https://meta.discourse.org/t/edit-box-too-wysiwyg/379654)

<div class="topic-metadata">

**Author:** [@Judy\_Hawkins](https://meta.discourse.org/u/Judy_Hawkins)\
**Replies:** 3\
**Last updated:** [August 22, 2025, 1:08pm UTC](https://meta.discourse.org/t/edit-box-too-wysiwyg/379654 "2025-08-22T13:08:03Z")

</div>

The new edit box (new since a month or so ago, August 2025) doesn’t have any way that I can find to turn it off or modify its behavior, either in the user interface or in the admin settings. I liked the old one better, …

---

## [Background colour on unread notifications gone](https://meta.discourse.org/t/background-colour-on-unread-notifications-gone/379818)

<div class="topic-metadata">

**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\
**Replies:** 7\
**Last updated:** [August 22, 2025, 12:21pm UTC](https://meta.discourse.org/t/background-colour-on-unread-notifications-gone/379818 "2025-08-22T12:21:02Z")

</div>

Since the most recent update, the background colour on unread notifications has gone for me, and so it’s impossible to tell which of these are unread: I can’t seem to find anything in the new colour pallets area to fix …

---

## [Does the mail-receiver work with arm?](https://meta.discourse.org/t/does-the-mail-receiver-work-with-arm/283908)

<div class="topic-metadata">

**Author:** [@PrettyGirl](https://meta.discourse.org/u/PrettyGirl)\
**Replies:** 14\
**Last updated:** [August 22, 2025, 12:53am UTC](https://meta.discourse.org/t/does-the-mail-receiver-work-with-arm/283908 "2025-08-22T00:53:02Z")

</div>

I’m in ARM architecture and it throws errors at the above command. I guess this plugin is not suitable for arm? Is there any other plugin to receive mails for arms?

---

## [How to set up automation on Discourse to get welcome messages sent after some specific period of time](https://meta.discourse.org/t/how-to-set-up-automation-on-discourse-to-get-welcome-messages-sent-after-some-specific-period-of-time/267006)

<div class="topic-metadata">

**Author:** [@Olga\_Trykush](https://meta.discourse.org/u/Olga_Trykush)\
**Replies:** 2\
**Last updated:** [February 1, 2024, 11:17pm UTC](https://meta.discourse.org/t/how-to-set-up-automation-on-discourse-to-get-welcome-messages-sent-after-some-specific-period-of-time/267006 "2024-02-01T23:17:25Z")

</div>

Hello Discourse community, I couldn’t find a way how to set up automation so we can send private messages to our users 2 weeks and 1 month after they sign up. Is this possible? I will appreciate any help …

---

## [Can I force existing members to re-register when they next log in?](https://meta.discourse.org/t/can-i-force-existing-members-to-re-register-when-they-next-log-in/379616)

<div class="topic-metadata">

**Author:** [@matt\_smart](https://meta.discourse.org/u/matt_smart)\
**Replies:** 5\
**Last updated:** [August 21, 2025, 11:00am UTC](https://meta.discourse.org/t/can-i-force-existing-members-to-re-register-when-they-next-log-in/379616 "2025-08-21T11:00:06Z")

</div>

We have a 10 year old community, and the data we gather via ‘Customize/User Fields’ needs changing. We need to add in new fields and take some away - this is fine for new users, however, we need existing users to update …

---

## [How best to display badges on my forum & website](https://meta.discourse.org/t/how-best-to-display-badges-on-my-forum-website/78686)

<div class="topic-metadata">

**Author:** [@Ryan\_Collins1](https://meta.discourse.org/u/Ryan_Collins1)\
**Replies:** 6\
**Last updated:** [August 21, 2025, 8:34am UTC](https://meta.discourse.org/t/how-best-to-display-badges-on-my-forum-website/78686 "2025-08-21T08:34:42Z")

</div>

I really like the idea of Discourse badges, but how can I display what badges my users are earning so the rest of the community will get inspired? It seems that currently I have to click on the users name in order to vi…

---

## [Can I just tar the whole /var/discourse and run it on a new server?](https://meta.discourse.org/t/can-i-just-tar-the-whole-var-discourse-and-run-it-on-a-new-server/379385)

<div class="topic-metadata">

**Author:** [@Monikas](https://meta.discourse.org/u/Monikas)\
**Replies:** 8\
**Last updated:** [August 21, 2025, 7:53am UTC](https://meta.discourse.org/t/can-i-just-tar-the-whole-var-discourse-and-run-it-on-a-new-server/379385 "2025-08-21T07:53:19Z")

</div>

Because when I try to migrate using the built-in backup, the compression process quickly fills up my disk. I still had around 60GB free space, but during backup the disk goes full and fails. However, if I just manual…

---

## [Is backup enough to restore everything?](https://meta.discourse.org/t/is-backup-enough-to-restore-everything/379499)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 2\
**Last updated:** [August 20, 2025, 7:13pm UTC](https://meta.discourse.org/t/is-backup-enough-to-restore-everything/379499 "2025-08-20T19:13:42Z")

</div>

Is the Backup in /admin/backups (including the uploads) enough to restore 100% of my forum? I’m thinking of disabling both my forums until Jan, so I can first focus on other priorities and avoid distractions. If I just…

---

## [How to create autoresponder using automation](https://meta.discourse.org/t/how-to-create-autoresponder-using-automation/378153)

<div class="topic-metadata">

**Author:** [@Mollyvog](https://meta.discourse.org/u/Mollyvog)\
**Replies:** 5\
**Last updated:** [August 20, 2025, 2:38pm UTC](https://meta.discourse.org/t/how-to-create-autoresponder-using-automation/378153 "2025-08-20T14:38:15Z")

</div>

Can someone help me out here please? I am trying to set up an auto-responder for when my account receives a PM. I want users to receive an auto response directing them to our email address and other moderators before I …

---

## [Error when rebuild. Can't fetch from https://rubygems.org](https://meta.discourse.org/t/error-when-rebuild-cant-fetch-from-https-rubygems-org/379378)

<div class="topic-metadata">

**Author:** [@cuo\_wu](https://meta.discourse.org/u/cuo_wu)\
**Replies:** 9\
**Last updated:** [August 20, 2025, 2:18pm UTC](https://meta.discourse.org/t/error-when-rebuild-cant-fetch-from-https-rubygems-org/379378 "2025-08-20T14:18:58Z")

</div>

I, \[2025-08-20T00:54:01.539535 #1\] INFO -- : \> cd /var/www/discourse && su discourse -c 'bundle install --jobs $(($(nproc) - 1)) --retry 3' Network error while fetching https://rubygems.org/quick/Marshal.4.8/actionmaile…

---

## [Crash after last update](https://meta.discourse.org/t/crash-nach-letztem-update/379435)

<div class="topic-metadata">

**Author:** [@biologist](https://meta.discourse.org/u/biologist)\
**Replies:** 3\
**Last updated:** [August 20, 2025, 9:13am UTC](https://meta.discourse.org/t/crash-nach-letztem-update/379435 "2025-08-20T09:13:15Z")

</div>

Hello everyone, I just tried to update to what I believe is beta 9 via the web interface. Unfortunately, this led to an error, so I ran rebuild app. Unfortunately, this also leads to an error…

---

## [Overly restrictive compatibility value for brand header component](https://meta.discourse.org/t/overly-restrictive-compatibility-value-for-brand-header-component/379434)

<div class="topic-metadata">

**Author:** [@simonk](https://meta.discourse.org/u/simonk)\
**Replies:** 2\
**Last updated:** [August 20, 2025, 8:54am UTC](https://meta.discourse.org/t/overly-restrictive-compatibility-value-for-brand-header-component/379434 "2025-08-20T08:54:08Z")

</div>

I’ve just upgraded to 3.5.0.beta9 (3cac943266) and am receiving an admin notice: \[Admin Notice\] Theme ‘Brand Header Theme Component’ contains code which needs updating. (id:discourse.widgets-end-of-life) (learn more) …

---

## [Video display](https://meta.discourse.org/t/video-display/379334)

<div class="topic-metadata">

**Author:** [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)\
**Replies:** 4\
**Last updated:** [August 20, 2025, 12:16am UTC](https://meta.discourse.org/t/video-display/379334 "2025-08-20T00:16:07Z")

</div>

Can someone please tell me why my videos are no longer getting displayed when I post a URL? Also, I no longer have the preview window when I draft a post. Why? I haven’t changed anything so I don’t understand why all of …

---

## [Best practices for testing before upgrade?](https://meta.discourse.org/t/best-practices-for-testing-before-upgrade/379364)

<div class="topic-metadata">

**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 1\
**Last updated:** [August 19, 2025, 10:55pm UTC](https://meta.discourse.org/t/best-practices-for-testing-before-upgrade/379364 "2025-08-19T22:55:27Z")

</div>

Hi there, when I migrated my large conventional forum community to Discourse I had to implement a bunch of CSS tweaks in a theme component to make things work the way most of my users prefer. Generally most of these twea…

---

## [Limiting Users View of Content](https://meta.discourse.org/t/limiting-users-view-of-content/379341)

<div class="topic-metadata">

**Author:** [@amaczko](https://meta.discourse.org/u/amaczko)\
**Replies:** 2\
**Last updated:** [August 19, 2025, 8:02pm UTC](https://meta.discourse.org/t/limiting-users-view-of-content/379341 "2025-08-19T20:02:44Z")

</div>

Hello, I need to add a couple of new users to my forum who need to have limited access to the content, as they are guests who are participating in a single group on the forum, and they should not have access to the same…

---

## [A theme on mobile and another one on PC?](https://meta.discourse.org/t/a-theme-on-mobile-and-another-one-on-pc/379342)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 1\
**Last updated:** [August 19, 2025, 7:16pm UTC](https://meta.discourse.org/t/a-theme-on-mobile-and-another-one-on-pc/379342 "2025-08-19T19:16:17Z")

</div>

Hi, it seems I can use a theme on PC and another theme on my smartphone is it ? That is my user preferences show two different themes whether I am using my PC or mobile. Can you confirm that before I inform my users? Tha…

---

## [Help needed to control flow and look of activitypub](https://meta.discourse.org/t/help-needed-to-control-flow-and-look-of-activitypub/378730)

<div class="topic-metadata">

**Author:** [@SIXGUNS](https://meta.discourse.org/u/SIXGUNS)\
**Replies:** 3\
**Last updated:** [August 19, 2025, 3:40pm UTC](https://meta.discourse.org/t/help-needed-to-control-flow-and-look-of-activitypub/378730 "2025-08-19T15:40:59Z")

</div>

Love the fediverse integration but it’s heavy for older users, I need to tone it down and make it look better To test the water I selected just a few people to follow, it flooded my forum, I reduced to one for now To b…

---

## [Third-party plugin repository hijacked](https://meta.discourse.org/t/third-party-plugin-repository-hijacked/374703)

<div class="topic-metadata">

**Author:** [@Roi](https://meta.discourse.org/u/Roi)\
**Replies:** 16\
**Last updated:** [August 19, 2025, 1:32pm UTC](https://meta.discourse.org/t/third-party-plugin-repository-hijacked/374703 "2025-08-19T13:32:32Z")

</div>

Just rebuilt one of my Discourse forums and when I load it in the browser, the following message shows up in a popup: You’ve been hacked by a plugin! by w3shi(Hackerone)-S.Lakshmi Vignesh(RCE-POC) Holy… What is going…

---

## [Display problem when creating post on iPhone mobile app?](https://meta.discourse.org/t/display-problem-when-creating-post-on-iphone-mobile-app/379251)

<div class="topic-metadata">

**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 9\
**Last updated:** [August 19, 2025, 11:17am UTC](https://meta.discourse.org/t/display-problem-when-creating-post-on-iphone-mobile-app/379251 "2025-08-19T11:17:01Z")

</div>

Hi everyone, Not sure if this is the right place to post but I’m trialling discourse right now and have a display problem in the app that prevents me from seeing what I’m typing when my topic goes beyond a few lines. Cu…

---

## [Log of member-requests which were not approved?](https://meta.discourse.org/t/log-of-member-requests-which-were-not-approved/378911)

<div class="topic-metadata">

**Author:** [@BuddhistBookClub](https://meta.discourse.org/u/BuddhistBookClub)\
**Replies:** 2\
**Last updated:** [August 19, 2025, 5:50am UTC](https://meta.discourse.org/t/log-of-member-requests-which-were-not-approved/378911 "2025-08-19T05:50:09Z")

</div>

Our site requires all new users to apply, answer questions, and then be approved by Admin. Is there a place where unapproved new member’s answers/requests are saved? A log? Thank you.

---

## [How to write styles for dark mode in Discourse using the built-in dark/light theme switcher? I don't see any .dark styles.](https://meta.discourse.org/t/discourse-discourse-dark-dark/379040)

<div class="topic-metadata">

**Author:** [@sky-winter](https://meta.discourse.org/u/sky-winter)\
**Replies:** 2\
**Last updated:** [August 19, 2025, 1:33am UTC](https://meta.discourse.org/t/discourse-discourse-dark-dark/379040 "2025-08-19T01:33:23Z")

</div>

Using Discourse's built-in dark/light theme switching, how do you write styles for dark mode in Discourse? Currently, I don't see any \`.dark\` styles.

---

## [Problem with categories header since update](https://meta.discourse.org/t/probleme-entete-categories-depuis-mise-a-jour/379098)

<div class="topic-metadata">

**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 6\
**Last updated:** [August 18, 2025, 8:24pm UTC](https://meta.discourse.org/t/probleme-entete-categories-depuis-mise-a-jour/379098 "2025-08-18T20:24:50Z")

</div>

Hello, I wish to remove the block from the description and logo of the categories. I had resolved it with the command there to remove it: .category-heading { display: none; } but since the update, the block is back...

---

## [Invite users manually via email without registration?](https://meta.discourse.org/t/nutzer-manuell-per-email-einladen-aber-ohne-registration/379010)

<div class="topic-metadata">

**Author:** [@TomJumbo](https://meta.discourse.org/u/TomJumbo)\
**Replies:** 4\
**Last updated:** [August 18, 2025, 3:17pm UTC](https://meta.discourse.org/t/nutzer-manuell-per-email-einladen-aber-ohne-registration/379010 "2025-08-18T15:17:57Z")

</div>

Hello everyone, this is my first post here in this forum. My English is not the best, so I am writing the text in German. I have installed Discourse on a self-hosted system. The following...

---

## [API Support for Automatically Updating 'Create Tag Allowed Groups' in tags settings](https://meta.discourse.org/t/api-support-for-automatically-updating-create-tag-allowed-groups-in-tags-settings/379034)

<div class="topic-metadata">

**Author:** [@S.AAKASH\_MUTHIAH](https://meta.discourse.org/u/S.AAKASH_MUTHIAH)\
**Replies:** 2\
**Last updated:** [August 18, 2025, 12:19pm UTC](https://meta.discourse.org/t/api-support-for-automatically-updating-create-tag-allowed-groups-in-tags-settings/379034 "2025-08-18T12:19:21Z")

</div>

We have an application where creating a category in our app also creates a corresponding category in Discourse. Along with that, a moderator group is created in Discourse for that category, based on a list of users provi…

---

## [Self-Hosted TWA in "Soft Fail" State - Full-Screen UI Works, but Native Delegation Fails](https://meta.discourse.org/t/self-hosted-twa-in-soft-fail-state-full-screen-ui-works-but-native-delegation-fails/379041)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 0\
**Last updated:** [August 18, 2025, 12:16pm UTC](https://meta.discourse.org/t/self-hosted-twa-in-soft-fail-state-full-screen-ui-works-but-native-delegation-fails/379041 "2025-08-18T12:16:10Z")

</div>

I’m trying to get native notifications working for a TWA of my self-hosted Discourse site and have run into a very strange “soft fail” with the Digital Asset Link verification. Here are the exact symptoms: The app la…

---

## [Mail is not sending after the latest update](https://meta.discourse.org/t/mail-is-not-sending-after-the-latest-update/378784)

<div class="topic-metadata">

**Author:** [@xpamych](https://meta.discourse.org/u/xpamych)\
**Replies:** 4\
**Last updated:** [August 18, 2025, 10:06am UTC](https://meta.discourse.org/t/mail-is-not-sending-after-the-latest-update/378784 "2025-08-18T10:06:57Z")

</div>

Failed to process 3852 email jobs. Check your mail server settings in app.yml. In sidekiq: Jobs::HandledExceptionWrapper: Wrapped OpenSSL::SSL::SSLError: SSL\_read: unexpected eo...

---

## [Bump topics for certain users/groups?](https://meta.discourse.org/t/bump-topics-for-certain-users-groups/378722)

<div class="topic-metadata">

**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 4\
**Last updated:** [August 17, 2025, 10:58pm UTC](https://meta.discourse.org/t/bump-topics-for-certain-users-groups/378722 "2025-08-17T22:58:08Z")

</div>

Is it possible to bump topics only for certain groups/users, and not for normal users? E.g. to revisit old topics to close them or answer them.

---

## [Sometimes switching to a different color scheme does not work](https://meta.discourse.org/t/sometimes-switching-to-a-different-color-scheme-does-not-work/299498)

<div class="topic-metadata">

**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 4\
**Last updated:** [August 17, 2025, 6:41pm UTC](https://meta.discourse.org/t/sometimes-switching-to-a-different-color-scheme-does-not-work/299498 "2025-08-17T18:41:22Z")

</div>

My default color scheme is WCAG light. So, when I choose, for example, “grey amber,” it still looks like the light theme\[1\]. So, I visit https://meta.discourse.org/my/preferences/interface and change the color scheme to …

---

## [Unable to locate Custom Code function in latest Discourse version](https://meta.discourse.org/t/unable-to-locate-custom-code-function-in-latest-discourse-version/378935)

<div class="topic-metadata">

**Author:** [@antontruda](https://meta.discourse.org/u/antontruda)\
**Replies:** 1\
**Last updated:** [August 17, 2025, 5:37pm UTC](https://meta.discourse.org/t/unable-to-locate-custom-code-function-in-latest-discourse-version/378935 "2025-08-17T17:37:12Z")

</div>

I can’t find the Custom Code function in the theme settings in the latest version. Please tell me how I can now add custom code to the \<head\> section. Previously, this used to look like this: Please tell me how I ca…

---

## [How to Change Global Theme Settings (Primary Color, Fonts, Button Styles) for All Users, Not Just Admins](https://meta.discourse.org/t/how-to-change-global-theme-settings-primary-color-fonts-button-styles-for-all-users-not-just-admins/378095)

<div class="topic-metadata">

**Author:** [@Steve\_John](https://meta.discourse.org/u/Steve_John)\
**Replies:** 6\
**Last updated:** [August 17, 2025, 7:39am UTC](https://meta.discourse.org/t/how-to-change-global-theme-settings-primary-color-fonts-button-styles-for-all-users-not-just-admins/378095 "2025-08-17T07:39:59Z")

</div>

Hi all, I’ve updated my Custom Discourse theme’s primary color settings (font type, button color, text color, and hover effects) to match my brand. When I preview or apply the changes as an admin, everything looks corre…

[Previous page](https://meta.discourse.org/c/support/6.md?page=63)

[Next page](https://meta.discourse.org/c/support/6.md?page=65)
