# Product Support **URL:** https://meta.discourse.org/c/support/6.md?page=640 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 641 --- ## [Two remaining images served via http are preventing me from moving to https. Help?](https://meta.discourse.org/t/two-remaining-images-served-via-http-are-preventing-me-from-moving-to-https-help/144647)
**Author:** [@amatthews](https://meta.discourse.org/u/amatthews)\ **Replies:** 8\ **Last updated:** [March 18, 2020, 6:33pm UTC](https://meta.discourse.org/t/two-remaining-images-served-via-http-are-preventing-me-from-moving-to-https-help/144647 "2020-03-18T18:33:37Z")
I inherited a Discourse forum from a previous team member. I’ve gone through and made a number of changes requested by my marketing department but there are two last images that I can’t find anywhere. I’ve spent several … --- ## [Child/Parent/'Grandparent' tags?](https://meta.discourse.org/t/child-parent-grandparent-tags/144670)
**Author:** [@ChristopherMcEwan](https://meta.discourse.org/u/ChristopherMcEwan)\ **Replies:** 1\ **Last updated:** [March 18, 2020, 2:59pm UTC](https://meta.discourse.org/t/child-parent-grandparent-tags/144670 "2020-03-18T14:59:52Z")
I think the answer is ‘no’ but wanted to check: is there a way to create a three level hierarchy of tags? i.e. Child - Parent - ‘Grandparent’ (and possibly beyond) Have read @neil tag guide so understand how to create … --- ## [Fastly CDN for hosted version of Discourse?](https://meta.discourse.org/t/fastly-cdn-for-hosted-version-of-discourse/144710)
**Author:** [@RockHopper](https://meta.discourse.org/u/RockHopper)\ **Replies:** 4\ **Last updated:** [March 18, 2020, 2:09pm UTC](https://meta.discourse.org/t/fastly-cdn-for-hosted-version-of-discourse/144710 "2020-03-18T14:09:40Z")
Hi, Does anyone know if the hosted version of Discourse can integrate with Fastly? I read documentation for getting it up and running but it at leasts takes editing the yml? --- ## [Color of hyperlinks do not change even after clicking them](https://meta.discourse.org/t/color-of-hyperlinks-do-not-change-even-after-clicking-them/144706)
**Author:** [@AnkitJain](https://meta.discourse.org/u/AnkitJain)\ **Replies:** 4\ **Last updated:** [March 18, 2020, 1:48pm UTC](https://meta.discourse.org/t/color-of-hyperlinks-do-not-change-even-after-clicking-them/144706 "2020-03-18T13:48:02Z")
The links have color red. How do I make them change once a user clicks/visits those links? Thanks --- ## [The correct order of restoring uploads?](https://meta.discourse.org/t/the-correct-order-of-restoring-uploads/144582)
**Author:** [@eextra](https://meta.discourse.org/u/eextra)\ **Replies:** 1\ **Last updated:** [March 18, 2020, 1:09pm UTC](https://meta.discourse.org/t/the-correct-order-of-restoring-uploads/144582 "2020-03-18T13:09:52Z")
I made backup copy without uploads Then I manually copied only the old images from standalone/uploads/default/original/1X/\* into the same folder (on my hosting). Is there any command that will create images to the opti… --- ## [Nesting categories in three levels](https://meta.discourse.org/t/nesting-categories-in-three-levels/110657)
**Author:** [@dwarfland](https://meta.discourse.org/u/dwarfland)\ **Replies:** 19\ **Last updated:** [March 12, 2020, 4:19am UTC](https://meta.discourse.org/t/nesting-categories-in-three-levels/110657 "2020-03-12T04:19:28Z")
Right now, categories can only be nested one level, either in root, or nested under one parent. For a new forum we’re planning, it would be really nice if we could nest three levels. Is that something that might be “easi… --- ## [How can I make the "tags" as REQUIRED when create a new Topic](https://meta.discourse.org/t/how-can-i-make-the-tags-as-required-when-create-a-new-topic/106149)
**Author:** [@tom.shi](https://meta.discourse.org/u/tom.shi)\ **Replies:** 7\ **Last updated:** [March 18, 2020, 5:53am UTC](https://meta.discourse.org/t/how-can-i-make-the-tags-as-required-when-create-a-new-topic/106149 "2020-03-18T05:53:48Z")
Happy New Year to everyone How can i make the “tags” as REQUIRED when create a new Topic,Thank you --- ## [Popup You were logged out with Vivaldi browser](https://meta.discourse.org/t/popup-you-were-logged-out-with-vivaldi-browser/144165)
**Author:** [@Bank\_Live](https://meta.discourse.org/u/Bank_Live)\ **Replies:** 4\ **Last updated:** [March 18, 2020, 1:50am UTC](https://meta.discourse.org/t/popup-you-were-logged-out-with-vivaldi-browser/144165 "2020-03-18T01:50:18Z")
It is after update late version --- ## [Images not displaying on Discourse](https://meta.discourse.org/t/images-not-displaying-on-discourse/144564)
**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\ **Replies:** 2\ **Last updated:** [March 18, 2020, 12:17am UTC](https://meta.discourse.org/t/images-not-displaying-on-discourse/144564 "2020-03-18T00:17:01Z")
Hi. I have had this issue for a few months. Sometimes, when an article is published from WP to Discourse, the images won’t appear: The only way I found in order to have the image working is to update the WP post to … --- ## [Many older topics suddenly show up as unread](https://meta.discourse.org/t/many-older-topics-suddenly-show-up-as-unread/144621)
**Author:** [@Heather\_Dudley](https://meta.discourse.org/u/Heather_Dudley)\ **Replies:** 2\ **Last updated:** [March 17, 2020, 11:47pm UTC](https://meta.discourse.org/t/many-older-topics-suddenly-show-up-as-unread/144621 "2020-03-17T23:47:30Z")
This one’s a new one on me. I have woken up this morning to about 40+ unread topics. The problem is… they’re all old topics from months ago, in many cases having been locked! I haven’t set any kind of user timers on them… --- ## [After migration, backup takes 4 x more](https://meta.discourse.org/t/after-migration-backup-takes-4-x-more/144305)
**Author:** [@eextra](https://meta.discourse.org/u/eextra)\ **Replies:** 8\ **Last updated:** [March 17, 2020, 8:56pm UTC](https://meta.discourse.org/t/after-migration-backup-takes-4-x-more/144305 "2020-03-17T20:56:39Z")
I restored the images by hand - I copied them from the old hosting. And everything works but there is a problem with backup now it takes 4x more GB with the same settings. Any way to clear all unnecessary files ? --- ## [Set user title based on primary staff group](https://meta.discourse.org/t/set-user-title-based-on-primary-staff-group/126895)
**Author:** [@joebloom](https://meta.discourse.org/u/joebloom)\ **Replies:** 1\ **Last updated:** [March 17, 2020, 7:00pm UTC](https://meta.discourse.org/t/set-user-title-based-on-primary-staff-group/126895 "2020-03-17T19:00:30Z")
Hi, I can’t seem to find the answer to this. Discourse comes with staff and admin user groups. I have my profile in both of these groups, but it does not give a ‘primary group’ option for either of these, and so they a… --- ## [How can I access a file inside the docker image?](https://meta.discourse.org/t/how-can-i-access-a-file-inside-the-docker-image/144610)
**Author:** [@Nacho\_Caballero](https://meta.discourse.org/u/Nacho_Caballero)\ **Replies:** 6\ **Last updated:** [March 17, 2020, 5:00pm UTC](https://meta.discourse.org/t/how-can-i-access-a-file-inside-the-docker-image/144610 "2020-03-17T17:00:54Z")
If I create a file inside the docker image. How can I access it from outside? For example: /var/discourse/launcher enter app touch temp.txt ^D How can I access temp.txt? --- ## [Move Discourse Between Subdomains - Will This Work?](https://meta.discourse.org/t/move-discourse-between-subdomains-will-this-work/144561)
**Author:** [@DBHacker](https://meta.discourse.org/u/DBHacker)\ **Replies:** 3\ **Last updated:** [March 17, 2020, 12:34pm UTC](https://meta.discourse.org/t/move-discourse-between-subdomains-will-this-work/144561 "2020-03-17T12:34:39Z")
Situation: Note: Both instances below (server 1 and 2) running in docker containers on two different servers. Both servers running on both HTTP and HTTPS (ports 80 and 443) with Let’s Encrypt certs: Discourse fully r… --- ## [Has anyone tried using FirebaseUI for authentication?](https://meta.discourse.org/t/has-anyone-tried-using-firebaseui-for-authentication/144557)
**Author:** [@thecoffeehog](https://meta.discourse.org/u/thecoffeehog)\ **Replies:** 2\ **Last updated:** [March 17, 2020, 10:30am UTC](https://meta.discourse.org/t/has-anyone-tried-using-firebaseui-for-authentication/144557 "2020-03-17T10:30:00Z")
Link to the GitHub repo: GitHub - firebase/firebaseui-web: FirebaseUI is an open-source JavaScript library for Web that provides simple, customizable UI bindings on top of Firebase SDKs to eliminate boilerplate code and … --- ## [Is there any option to bcc all the emails sent by Discourse](https://meta.discourse.org/t/is-there-any-option-to-bcc-all-the-emails-sent-by-discourse/144381)
**Author:** [@UnivacTwo](https://meta.discourse.org/u/UnivacTwo)\ **Replies:** 6\ **Last updated:** [March 16, 2020, 10:15pm UTC](https://meta.discourse.org/t/is-there-any-option-to-bcc-all-the-emails-sent-by-discourse/144381 "2020-03-16T22:15:34Z")
We need for audit purposes to have a copy of all the emails sent into a special inbound audited email address. Is there any option in which I can configure discourse to bcc all the emails it is sending? --- ## [Tracker of overall number of members?](https://meta.discourse.org/t/tracker-of-overall-number-of-members/144486)
**Author:** [@nik\_belov](https://meta.discourse.org/u/nik_belov)\ **Replies:** 2\ **Last updated:** [March 16, 2020, 8:48pm UTC](https://meta.discourse.org/t/tracker-of-overall-number-of-members/144486 "2020-03-16T20:48:01Z")
Hello lads and gals! Is there any way to add some sort of counter somewhere in the main header of our community? Something like this(Miro’s community): Maybe some plugin? Thank you! --- ## [Liking own posts — a specific use case of discourse](https://meta.discourse.org/t/liking-own-posts-a-specific-use-case-of-discourse/143931)
**Author:** [@negaduck](https://meta.discourse.org/u/negaduck)\ **Replies:** 32\ **Last updated:** [March 16, 2020, 5:25pm UTC](https://meta.discourse.org/t/liking-own-posts-a-specific-use-case-of-discourse/143931 "2020-03-16T17:25:01Z")
Update: Please let me explain what I’d like to have one more time, I probably messed up my explanation. My post has been edited, and the new title doesn’t reflect the workflow I’m trying to build. I’m sorry, I changed it… --- ## [URLs mapped to root domain instead of cdn and wrong url path](https://meta.discourse.org/t/urls-mapped-to-root-domain-instead-of-cdn-and-wrong-url-path/144412)
**Author:** [@Wolftallemo](https://meta.discourse.org/u/Wolftallemo)\ **Replies:** 3\ **Last updated:** [March 16, 2020, 2:28pm UTC](https://meta.discourse.org/t/urls-mapped-to-root-domain-instead-of-cdn-and-wrong-url-path/144412 "2020-03-16T14:28:43Z")
When I added a cdn to the instance I operate, after rebaking all of the posts instead of pointing to the cdn, it pointed to domain.com/cdn.domain.com/original/2X/image.png After trying to fix it the urls by remapping th… --- ## [Strange Postgres DB Issue with New Install](https://meta.discourse.org/t/strange-postgres-db-issue-with-new-install/144374)
**Author:** [@DBHacker](https://meta.discourse.org/u/DBHacker)\ **Replies:** 13\ **Last updated:** [March 16, 2020, 8:38am UTC](https://meta.discourse.org/t/strange-postgres-db-issue-with-new-install/144374 "2020-03-16T08:38:48Z")
Here is one I cannot figure out after many flawless Discourse installs and migrations. Background: We had Discourse running well in a Docker container and were working on some postgres DB nuances. The issue happened w… --- ## [Problem setting up on EC2, due to conection issue](https://meta.discourse.org/t/problem-setting-up-on-ec2-due-to-conection-issue/144349)
**Author:** [@mc-robinson](https://meta.discourse.org/u/mc-robinson)\ **Replies:** 4\ **Last updated:** [March 16, 2020, 12:59am UTC](https://meta.discourse.org/t/problem-setting-up-on-ec2-due-to-conection-issue/144349 "2020-03-16T00:59:50Z")
Hi, I feel really stupid because this should be obvious, but I can not get the beginner docker install to work on a AWS t2.medium instance running ubuntu 18.04 AMI. The error I keep getting when running ./discourse-setu… --- ## [Custom pages for About and Guidelines - how to replace the default?](https://meta.discourse.org/t/custom-pages-for-about-and-guidelines-how-to-replace-the-default/141774)
**Author:** [@dalerka](https://meta.discourse.org/u/dalerka)\ **Replies:** 3\ **Last updated:** [March 15, 2020, 9:42pm UTC](https://meta.discourse.org/t/custom-pages-for-about-and-guidelines-how-to-replace-the-default/141774 "2020-03-15T21:42:21Z")
How do I do the following? I would like to replace the default About page at forum.host.tld/about with a static About page I have at www.host.tld/about or redirect the former route to the later one. I’d like to do this… --- ## [SMTP Weird Issues](https://meta.discourse.org/t/smtp-weird-issues/144388)
**Author:** [@schap](https://meta.discourse.org/u/schap)\ **Replies:** 3\ **Last updated:** [March 15, 2020, 8:00pm UTC](https://meta.discourse.org/t/smtp-weird-issues/144388 "2020-03-15T20:00:10Z")
Hey Everyone, Having this issue with SMTP. Worked before but now I am getting errors that I cannot really tell are leading me to… /usr/local/lib/ruby/2.6.0/net/protocol.rb:225:in \`rbuf\_fill' /usr/local/lib/ruby/2.6.0/… --- ## [/u.json not working](https://meta.discourse.org/t/u-json-not-working/144391)
**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Replies:** 6\ **Last updated:** [March 15, 2020, 6:57pm UTC](https://meta.discourse.org/t/u-json-not-working/144391 "2020-03-15T18:57:54Z")
Should these work? I thought you could add .json to the end of any URL? https://meta.discourse.org/u.json {“errors”:\[“The requested URL or resource could not be found.”\],“error\_type”:“not\_found”} https://meta.discou… --- ## [Docker version not supported problem](https://meta.discourse.org/t/docker-version-not-supported-problem/144329)
**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\ **Replies:** 17\ **Last updated:** [March 15, 2020, 1:32pm UTC](https://meta.discourse.org/t/docker-version-not-supported-problem/144329 "2020-03-15T13:32:50Z")
Hi, I am changed smtp settings and trying to rebuild app. cd /var/discourse ./launcher rebuild app Output: ERROR: Docker version 1.9.1 not supported, please upgrade to at least 17.03.1, or recommended 17.06.2 What ca… --- ## [This server does not appear to be accessible at 443](https://meta.discourse.org/t/this-server-does-not-appear-to-be-accessible-at-443/144380)
**Author:** [@adrianbblk](https://meta.discourse.org/u/adrianbblk)\ **Replies:** 3\ **Last updated:** [March 15, 2020, 12:54pm UTC](https://meta.discourse.org/t/this-server-does-not-appear-to-be-accessible-at-443/144380 "2020-03-15T12:54:45Z")
Hello, I’m trying to install discourse on my server, but I get this: Please let me know what I should check? Checking your domain name . . . WARNING:: This server does not appear to be accessible at stumblr.in:443. A… --- ## [Critical Error: changed username, user got broken](https://meta.discourse.org/t/critical-error-changed-username-user-got-broken/132659)
**Author:** [@hosna](https://meta.discourse.org/u/hosna)\ **Replies:** 18\ **Last updated:** [March 15, 2020, 10:21am UTC](https://meta.discourse.org/t/critical-error-changed-username-user-got-broken/132659 "2020-03-15T10:21:27Z")
I just changed the username of a person xxx on their demand. they wanted to take an inactive username yyy. so first I changed the inactive username yyy to somthing else like yyy1 and then changed that person username fro… --- ## [Quote context impacts functionality of quote](https://meta.discourse.org/t/quote-context-impacts-functionality-of-quote/138005)
**Author:** [@Cardinalflyer](https://meta.discourse.org/u/Cardinalflyer)\ **Replies:** 12\ **Last updated:** [March 15, 2020, 9:35am UTC](https://meta.discourse.org/t/quote-context-impacts-functionality-of-quote/138005 "2020-03-15T09:35:20Z")
I have users who edit their quote syntax poorly and cause the quote function to fail. For example we have this one from a current topic. This is un-escaped: \[quote=“CFO.Digest.Input, post:1, topic:3258”\] he suggested t… --- ## [Intercom + Discourse](https://meta.discourse.org/t/intercom-discourse/68084)
**Author:** [@Ryan\_Collins1](https://meta.discourse.org/u/Ryan_Collins1)\ **Replies:** 5\ **Last updated:** [March 15, 2020, 9:19am UTC](https://meta.discourse.org/t/intercom-discourse/68084 "2020-03-15T09:19:53Z")
Hey team, Is it possible to also add Intercom to my Discourse forum? I would need to add an Intercom javascript snippet to my Discourse forum. I appreciate any ideas and insight. Thank you! --- ## [Site Settings keep changing](https://meta.discourse.org/t/site-settings-keep-changing/144239)
**Author:** [@jamesmarkcook](https://meta.discourse.org/u/jamesmarkcook)\ **Replies:** 2\ **Last updated:** [March 15, 2020, 8:41am UTC](https://meta.discourse.org/t/site-settings-keep-changing/144239 "2020-03-15T08:41:00Z")
Strange one this. Upon refreshing the settings page, I sometimes get different values for settings. I’ve checked in the rails console that the values aren’t actually changing in the DB, but I get inconsistent results in… [Previous page](https://meta.discourse.org/c/support/6.md?page=639) [Next page](https://meta.discourse.org/c/support/6.md?page=641)