# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=641

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 642

---

## [SMTP Password saved as plain text?](https://meta.discourse.org/t/smtp-password-saved-as-plain-text/144220)

<div class="topic-metadata">

**Author:** [@MidwestJay](https://meta.discourse.org/u/MidwestJay)\
**Replies:** 6\
**Last updated:** [March 15, 2020, 7:17am UTC](https://meta.discourse.org/t/smtp-password-saved-as-plain-text/144220 "2020-03-15T07:17:11Z")

</div>

Hi, I am new to installing Discourse, and recently set it up on a Digital Ocean Droplet for us as our company forum/community page. During the install, I noticed the SMTP password entry is not protected, and it is stor…

---

## [My Discourse doesn't work](https://meta.discourse.org/t/my-discourse-doesnt-work/144332)

<div class="topic-metadata">

**Author:** [@Uween](https://meta.discourse.org/u/Uween)\
**Replies:** 13\
**Last updated:** [March 15, 2020, 6:59am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332 "2020-03-15T06:59:41Z")

</div>

I installed a discourse on my vps. But it’s doesn’t work. Website is not opening. When I run discourse doctor then came a message like discourse version at mydomain.com : not found like this I need a fast solution.. \<a…

---

## [Logo redirect to latest page](https://meta.discourse.org/t/logo-redirect-to-latest-page/72509)

<div class="topic-metadata">

**Author:** [@eba](https://meta.discourse.org/u/eba)\
**Replies:** 3\
**Last updated:** [March 14, 2020, 10:40pm UTC](https://meta.discourse.org/t/logo-redirect-to-latest-page/72509 "2020-03-14T22:40:13Z")

</div>

I’d like to update our mobile default load to be the latest page. Specifically, when the logo is clicked. I see that the Discourse instance is doing this and would love to do the same. Help ?

---

## [Add dynamic content to \<head\> - AMP - any tips?](https://meta.discourse.org/t/add-dynamic-content-to-head-amp-any-tips/143815)

<div class="topic-metadata">

**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 1\
**Last updated:** [March 13, 2020, 2:18am UTC](https://meta.discourse.org/t/add-dynamic-content-to-head-amp-any-tips/143815 "2020-03-13T02:18:28Z")

</div>

Can anybody show me how to insert a piece of code into the header with dynamic content generated by POST ID! I tried it but it was outside of head and body. Moreover, only render after the page is loaded, view-source…

---

## [Maximum no. of account](https://meta.discourse.org/t/maximum-no-of-account/144297)

<div class="topic-metadata">

**Author:** [@supra2020](https://meta.discourse.org/u/supra2020)\
**Replies:** 5\
**Last updated:** [March 14, 2020, 9:24am UTC](https://meta.discourse.org/t/maximum-no-of-account/144297 "2020-03-14T09:24:48Z")

</div>

Hi, Could you please help on the following? May I know if there is any maximum no. of registered accounts in discourse? Is there any way to limit a moderator to a specific group? That means User X is a moderator of Gr…

---

## [How to backup database only (without uploads) from console?](https://meta.discourse.org/t/how-to-backup-database-only-without-uploads-from-console/142504)

<div class="topic-metadata">

**Author:** [@md-misko](https://meta.discourse.org/u/md-misko)\
**Replies:** 5\
**Last updated:** [March 14, 2020, 7:20am UTC](https://meta.discourse.org/t/how-to-backup-database-only-without-uploads-from-console/142504 "2020-03-14T07:20:54Z")

</div>

Is there a way to backup database only from console? ./launcher enter app discourse backup fails while trying to include uploads: ... Unpausing sidekiq... Finalizing backup... Creating archive: mysite-2020-02-24-18350…

---

## [New users not receiving notification e-mail](https://meta.discourse.org/t/new-users-not-receiving-notification-e-mail/144260)

<div class="topic-metadata">

**Author:** [@OPR](https://meta.discourse.org/u/OPR)\
**Replies:** 2\
**Last updated:** [March 14, 2020, 5:35am UTC](https://meta.discourse.org/t/new-users-not-receiving-notification-e-mail/144260 "2020-03-14T05:35:21Z")

</div>

Hello, Some users are not receiving notification e-mails when signing up. On Discourse it shows that the account is created but it’s greyed out, and it shows that the e-mail was sent. Is the issue on the Discourse side…

---

## [Removing links from older active user](https://meta.discourse.org/t/removing-links-from-older-active-user/77123)

<div class="topic-metadata">

**Author:** [@nomnom](https://meta.discourse.org/u/nomnom)\
**Replies:** 2\
**Last updated:** [January 4, 2018, 2:08pm UTC](https://meta.discourse.org/t/removing-links-from-older-active-user/77123 "2018-01-04T14:08:53Z")

</div>

We had a very active user post a lot of links in our forum under some “informational” posts over a long time period. Then when I looked closer at the posts/links he made I found some of them were malware links according…

---

## [Custom Ads - Help!](https://meta.discourse.org/t/custom-ads-help/144263)

<div class="topic-metadata">

**Author:** [@BritishRoyal](https://meta.discourse.org/u/BritishRoyal)\
**Replies:** 7\
**Last updated:** [March 14, 2020, 12:52am UTC](https://meta.discourse.org/t/custom-ads-help/144263 "2020-03-14T00:52:47Z")

</div>

Hey everyone, I’m wondering if anyone could help me. I’m wanting to place custom adverts on top of my forum. But, I don’t want to use google ads etc. I want them to be personal and custom ads, that I choose. Is there …

---

## [Imported MyBB database MyCode issue](https://meta.discourse.org/t/imported-mybb-database-mycode-issue/144173)

<div class="topic-metadata">

**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 3\
**Last updated:** [March 13, 2020, 10:53pm UTC](https://meta.discourse.org/t/imported-mybb-database-mycode-issue/144173 "2020-03-13T22:53:26Z")

</div>

I am in the process of migrating a MyBB forum to Discourse I see with imported posts a lot, but not all, contain visible MyCode formatting tags. example (there are also apparent UTF-8 character encoding issues, which i…

---

## [Question concerning time settings and auto-publish](https://meta.discourse.org/t/question-concerning-time-settings-and-auto-publish/143549)

<div class="topic-metadata">

**Author:** [@Kat\_F](https://meta.discourse.org/u/Kat_F)\
**Replies:** 6\
**Last updated:** [March 13, 2020, 9:06pm UTC](https://meta.discourse.org/t/question-concerning-time-settings-and-auto-publish/143549 "2020-03-13T21:06:21Z")

</div>

We have threads set to auto-publish once a week in several categories. Right now, we have people in different time zones who are responsible to publish in several of those categories. When they set a thread to publish on…

---

## [Issue with Group Avatar Flair Image](https://meta.discourse.org/t/issue-with-group-avatar-flair-image/144229)

<div class="topic-metadata">

**Author:** [@OPR](https://meta.discourse.org/u/OPR)\
**Replies:** 5\
**Last updated:** [March 13, 2020, 8:42pm UTC](https://meta.discourse.org/t/issue-with-group-avatar-flair-image/144229 "2020-03-13T20:42:34Z")

</div>

Hello, I run a Discourse forum here: http://forum.onepagerules.com/ However I’ve run into an issue, even though I believe I’ve set up the Avatar Flair Image correctly for my groups, they’re not displayed anywhere on th…

---

## [Help! New install - SMTP](https://meta.discourse.org/t/help-new-install-smtp/143194)

<div class="topic-metadata">

**Author:** [@BritishRoyal](https://meta.discourse.org/u/BritishRoyal)\
**Replies:** 10\
**Last updated:** [March 13, 2020, 7:57pm UTC](https://meta.discourse.org/t/help-new-install-smtp/143194 "2020-03-13T19:57:10Z")

</div>

Hey everyone, So for a while I’ve always installed discourse onto a VPS which is hosted by ovh and my domains (which come with web hosting for the emails) have been hosted by one.com (herein referred to as ONE) In rece…

---

## [User staged into topic received notifications of responses to that topic](https://meta.discourse.org/t/user-staged-into-topic-received-notifications-of-responses-to-that-topic/144078)

<div class="topic-metadata">

**Author:** [@k4rtik](https://meta.discourse.org/u/k4rtik)\
**Replies:** 6\
**Last updated:** [March 13, 2020, 6:12pm UTC](https://meta.discourse.org/t/user-staged-into-topic-received-notifications-of-responses-to-that-topic/144078 "2020-03-13T18:12:58Z")

</div>

Here are the steps that happened in sequence that led me to discover this issue: A user in a group forwarded an email to a private category (whose access is controlled by that group) from someone who is not on our disc…

---

## [Guest Account without account](https://meta.discourse.org/t/guest-account-without-account/144243)

<div class="topic-metadata">

**Author:** [@Jay91](https://meta.discourse.org/u/Jay91)\
**Replies:** 1\
**Last updated:** [March 13, 2020, 5:39pm UTC](https://meta.discourse.org/t/guest-account-without-account/144243 "2020-03-13T17:39:39Z")

</div>

Is there any way we can enable guest account at our website that way people can post without having accounts? at the same time, all the posts must be sent to moderation for approval.

---

## [Create subdomain on VM gcloud](https://meta.discourse.org/t/create-subdomain-on-vm-gcloud/144058)

<div class="topic-metadata">

**Author:** [@longpos](https://meta.discourse.org/u/longpos)\
**Replies:** 1\
**Last updated:** [March 13, 2020, 5:19pm UTC](https://meta.discourse.org/t/create-subdomain-on-vm-gcloud/144058 "2020-03-13T17:19:22Z")

</div>

Hello all. Nice to meet you all. If my question is not clear or stupid, please correct me. Many thanks. I have student account github so I have free domain from name.com and free 300$ from Google cloud. And free Mailgu…

---

## [Avatar flair not showing in two-column view of main page](https://meta.discourse.org/t/avatar-flair-not-showing-in-two-column-view-of-main-page/143456)

<div class="topic-metadata">

**Author:** [@Perry\_Eising](https://meta.discourse.org/u/Perry_Eising)\
**Replies:** 8\
**Last updated:** [March 13, 2020, 2:35pm UTC](https://meta.discourse.org/t/avatar-flair-not-showing-in-two-column-view-of-main-page/143456 "2020-03-13T14:35:27Z")

</div>

Hi all, We have avatar flar set up for members of a staff group working on our forum, it’s great: That said, we can’t see the avatar flair on the two-column view of our main page: (the person where I’ve drawn a …

---

## [Backup/Migrate/Cdn/no-Images](https://meta.discourse.org/t/backup-migrate-cdn-no-images/143957)

<div class="topic-metadata">

**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Replies:** 3\
**Last updated:** [March 13, 2020, 12:58pm UTC](https://meta.discourse.org/t/backup-migrate-cdn-no-images/143957 "2020-03-13T12:58:46Z")

</div>

I’ve already read the threads that there’s often a problem with moving. I’m just testing it, actually. And now I don’t know if maybe I’m doing something in a bad order? the rake rebake post command returns 0 - so all p…

---

## [Imported MyBB database character encoding issue](https://meta.discourse.org/t/imported-mybb-database-character-encoding-issue/144156)

<div class="topic-metadata">

**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 8\
**Last updated:** [March 13, 2020, 9:56am UTC](https://meta.discourse.org/t/imported-mybb-database-character-encoding-issue/144156 "2020-03-13T09:56:25Z")

</div>

Hi, I have a bunch of posts and even usernames imported from a MyBB forum that are displaying random characters like ’ and  From what I can glean from reports of similar behavior in WordPress, this may be a Latin1 v…

---

## [Launcher rebuild app does nothing](https://meta.discourse.org/t/launcher-rebuild-app-does-nothing/144179)

<div class="topic-metadata">

**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 1\
**Last updated:** [March 13, 2020, 9:15am UTC](https://meta.discourse.org/t/launcher-rebuild-app-does-nothing/144179 "2020-03-13T09:15:02Z")

</div>

Using PuTTy, and logging in to my Digital Ocean Droplet as root to add a Discourse plugin, following the standard directions here, then typing ./launcher rebuild app results in cursor dropping down to next line in Pu…

---

## [\`rake uploads:migrate\_to\_s3\` fails with \`Aws::S3::Errors::SignatureDoesNotMatch\`](https://meta.discourse.org/t/rake-uploads-migrate-to-s3-fails-with-aws-signaturedoesnotmatch/141518)

<div class="topic-metadata">

**Author:** [@md-misko](https://meta.discourse.org/u/md-misko)\
**Replies:** 2\
**Last updated:** [March 13, 2020, 8:26am UTC](https://meta.discourse.org/t/rake-uploads-migrate-to-s3-fails-with-aws-signaturedoesnotmatch/141518 "2020-03-13T08:26:03Z")

</div>

Uploading local files to DigitalOcean Spaces (S3) with rake uploads:migrate\_to\_s3 starts and migrates some files, then suddenly fails for one file with error Aws::S3::Errors::SignatureDoesNotMatch. When this file is man…

---

## [User incorrectly identified as spam](https://meta.discourse.org/t/user-incorrectly-identified-as-spam/91887)

<div class="topic-metadata">

**Author:** [@swamidass](https://meta.discourse.org/u/swamidass)\
**Replies:** 13\
**Last updated:** [March 13, 2020, 5:11am UTC](https://meta.discourse.org/t/user-incorrectly-identified-as-spam/91887 "2020-03-13T05:11:19Z")

</div>

A user was incorrectly flagged by @system as a sapmmer. These posts were not spam. I’ve cleared the flag, and unsilenced her, but the system has grayed out the user’s post. How do I fix that? She is not a spammer.

---

## [Make rebuild with many uploads more efficient?](https://meta.discourse.org/t/make-rebuild-with-many-uploads-more-efficient/142878)

<div class="topic-metadata">

**Author:** [@Overgrow](https://meta.discourse.org/u/Overgrow)\
**Replies:** 3\
**Last updated:** [March 13, 2020, 2:47am UTC](https://meta.discourse.org/t/make-rebuild-with-many-uploads-more-efficient/142878 "2020-03-13T02:47:02Z")

</div>

For the purpose of rebuilding app, is there any way to make chown on /shared/uploads directory more efficient? Is there any workaround? Currently this line alone takes more than 10 minutes (200.000+ uploads). Without …

---

## [Cannot get Discourse to install behind Nginx-proxy-manager](https://meta.discourse.org/t/cannot-get-discourse-to-install-behind-nginx-proxy-manager/144105)

<div class="topic-metadata">

**Author:** [@Phoenix\_Shepherd](https://meta.discourse.org/u/Phoenix_Shepherd)\
**Replies:** 2\
**Last updated:** [March 12, 2020, 11:17pm UTC](https://meta.discourse.org/t/cannot-get-discourse-to-install-behind-nginx-proxy-manager/144105 "2020-03-12T23:17:27Z")

</div>

I tried deploying (locally, via a hypervisor host) a VM running Ubuntu Server 18.04 to run Discourse. The issue is when I attempt to forward traffic going to domain.xyz to address x.x.x.x and using certs installed / cre…

---

## [Can I verify my website on 2 different email services?](https://meta.discourse.org/t/can-i-verify-my-website-on-2-different-email-services/143839)

<div class="topic-metadata">

**Author:** [@MostafaXdev](https://meta.discourse.org/u/MostafaXdev)\
**Replies:** 10\
**Last updated:** [March 12, 2020, 7:07pm UTC](https://meta.discourse.org/t/can-i-verify-my-website-on-2-different-email-services/143839 "2020-03-12T19:07:56Z")

</div>

Hey, Can I verify my site on 2 different websites like mailgun, zoho? I just want to have a custom e-mail (info@website.com). and use another one for things like email confirmation for the forum. Thanks.

---

## [How To Approve Users In 'Review'](https://meta.discourse.org/t/how-to-approve-users-in-review/144031)

<div class="topic-metadata">

**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\
**Replies:** 1\
**Last updated:** [March 12, 2020, 5:42pm UTC](https://meta.discourse.org/t/how-to-approve-users-in-review/144031 "2020-03-12T17:42:22Z")

</div>

Just suddenly (after Discourse update?), I’m seeing a lot of my users are being flagged and I need to manually ‘Approve’. However, on the page I can’t see how to approve them - there’s a button to ‘Delete User’ only. A…

---

## [How to reorder the badges list?](https://meta.discourse.org/t/how-to-reorder-the-badges-list/144069)

<div class="topic-metadata">

**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 1\
**Last updated:** [March 12, 2020, 3:09pm UTC](https://meta.discourse.org/t/how-to-reorder-the-badges-list/144069 "2020-03-12T15:09:34Z")

</div>

I created a list of new badges that I would like to show first. How can I do it?

---

## [Open New Window/Tab via API](https://meta.discourse.org/t/open-new-window-tab-via-api/143964)

<div class="topic-metadata">

**Author:** [@olegbc1](https://meta.discourse.org/u/olegbc1)\
**Replies:** 3\
**Last updated:** [March 12, 2020, 1:42pm UTC](https://meta.discourse.org/t/open-new-window-tab-via-api/143964 "2020-03-12T13:42:57Z")

</div>

Hello, I’ve customized my instace of discourse to take a user to a specific page when they click on the community logo in the top right. It’s just a customized theme, in the header section: \<script type="text/discourse-…

---

## [Website does not forward to https](https://meta.discourse.org/t/website-does-not-forward-to-https/143707)

<div class="topic-metadata">

**Author:** [@pr0cesor](https://meta.discourse.org/u/pr0cesor)\
**Replies:** 11\
**Last updated:** [March 12, 2020, 12:46pm UTC](https://meta.discourse.org/t/website-does-not-forward-to-https/143707 "2020-03-12T12:46:31Z")

</div>

Hi there, When I type for example “thenameofmywebsite.com” in the browser, it does not forward automatically to secure SSL https. Where can I change this for discourse? Thank you.

---

## [Docker: copying bootstrap data to pipe caused "write init-p: broken pipe"](https://meta.discourse.org/t/docker-copying-bootstrap-data-to-pipe-caused-write-init-p-broken-pipe/108947)

<div class="topic-metadata">

**Author:** [@daath](https://meta.discourse.org/u/daath)\
**Replies:** 13\
**Last updated:** [February 13, 2019, 12:07am UTC](https://meta.discourse.org/t/docker-copying-bootstrap-data-to-pipe-caused-write-init-p-broken-pipe/108947 "2019-02-13T00:07:26Z")

</div>

Hi there, I am currently out of the country, and silly as I am, I wanted to update my discourse server - usually that goes without issues. After the update, the forum didn’t come back up. I tried git pull and launcher …

[Previous page](https://meta.discourse.org/c/support/6.md?page=640)

[Next page](https://meta.discourse.org/c/support/6.md?page=642)