# Product Support **URL:** https://meta.discourse.org/c/support/6.md?page=644 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 645 --- ## [Design Question: Change forum radial background dimensions](https://meta.discourse.org/t/design-question-change-forum-radial-background-dimensions/143323)
**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\ **Replies:** 3\ **Last updated:** [March 4, 2020, 7:01pm UTC](https://meta.discourse.org/t/design-question-change-forum-radial-background-dimensions/143323 "2020-03-04T19:01:02Z")
I have a followup question to this post: Create background gradient overlay on page, making the discussion area white Notice as you get to the bottom of the forums, on mobile, that the background competes with the “S… --- ## [Disable trust level 2 to invite users](https://meta.discourse.org/t/disable-trust-level-2-to-invite-users/143328)
**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\ **Replies:** 1\ **Last updated:** [March 4, 2020, 6:31pm UTC](https://meta.discourse.org/t/disable-trust-level-2-to-invite-users/143328 "2020-03-04T18:31:18Z")
How can I disable it? I don’t want level 2 and 3 users to invite others, just the staff of the community (level 4). Thx. --- ## [Strange behaviour selecting "What would you like to do with the associated post?"](https://meta.discourse.org/t/strange-behaviour-selecting-what-would-you-like-to-do-with-the-associated-post/143061)
**Author:** [@Paracelsus](https://meta.discourse.org/u/Paracelsus)\ **Replies:** 6\ **Last updated:** [March 4, 2020, 3:32pm UTC](https://meta.discourse.org/t/strange-behaviour-selecting-what-would-you-like-to-do-with-the-associated-post/143061 "2020-03-04T15:32:57Z")
Hi, I don’t know if this is a bug or not, but I’m having trouble making sure a certain action gets done upon reporting. So, when reviewing a flag: Agree → Silence User → What would you like to do with the associated po… --- ## [Existing WP Comments do not show under the Discourse comments](https://meta.discourse.org/t/existing-wp-comments-do-not-show-under-the-discourse-comments/143188)
**Author:** [@spa](https://meta.discourse.org/u/spa)\ **Replies:** 2\ **Last updated:** [March 4, 2020, 10:56am UTC](https://meta.discourse.org/t/existing-wp-comments-do-not-show-under-the-discourse-comments/143188 "2020-03-04T10:56:32Z")
We’ve recently started funnelling our community over to Discourse to avoid having to deal with moderating 2 platforms and noticed that even though the “Show Existing WP Comments” checkbox has been checked, the older WP c… --- ## [Group membership subscriptions with profit split](https://meta.discourse.org/t/group-membership-subscriptions-with-profit-split/143234)
**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\ **Replies:** 3\ **Last updated:** [March 4, 2020, 2:33am UTC](https://meta.discourse.org/t/group-membership-subscriptions-with-profit-split/143234 "2020-03-04T02:33:36Z")
We have a community with thought leader and pros (making up about 5% of the population) and regular members (95%). We want a tool that will allow us to create a sort of marketplace where members can sign up as a member w… --- ## [Migrating from SMF to Discourse](https://meta.discourse.org/t/migrating-from-smf-to-discourse/26322)
**Author:** [@dbm](https://meta.discourse.org/u/dbm)\ **Replies:** 8\ **Last updated:** [March 4, 2020, 2:00am UTC](https://meta.discourse.org/t/migrating-from-smf-to-discourse/26322 "2020-03-04T02:00:33Z")
Greetings, I’m planing to migrate from SMF 2.0.9 to Discourse. I already have discourse running and everything is working fine. So my question is it possible to “RESET” discourse to look like i installed it fresh. And t… --- ## [Nothing displayed on launcher rebuild](https://meta.discourse.org/t/nothing-displayed-on-launcher-rebuild/142721)
**Author:** [@rahilqf](https://meta.discourse.org/u/rahilqf)\ **Replies:** 9\ **Last updated:** [March 3, 2020, 10:51pm UTC](https://meta.discourse.org/t/nothing-displayed-on-launcher-rebuild/142721 "2020-03-03T22:51:21Z")
I’m trying to follow the guide for adding support for MySQL gem to the app container via the tutorial Use an import script that requires MySQL - #4 by pfaffman However, when I run the following, it just halts. \> ./laun… --- ## [Can't login after upgrading \[similar-to-dev\] non standard environment](https://meta.discourse.org/t/cant-login-after-upgrading-similar-to-dev-non-standard-environment/143260)
**Author:** [@rodrigo](https://meta.discourse.org/u/rodrigo)\ **Replies:** 0\ **Last updated:** [March 3, 2020, 9:47pm UTC](https://meta.discourse.org/t/cant-login-after-upgrading-similar-to-dev-non-standard-environment/143260 "2020-03-03T21:47:58Z")
First of all, thanks for this amazing piece of code. Secondly, I’ve tried to my best to find the answer , googling, messing with git , bundle and rail commands, to no avail. Thirdly, I know my case wouldn’t be official… --- ## [Reset avatar in sync SSO](https://meta.discourse.org/t/reset-avatar-in-sync-sso/142294)
**Author:** [@maggiomj](https://meta.discourse.org/u/maggiomj)\ **Replies:** 4\ **Last updated:** [March 3, 2020, 9:36pm UTC](https://meta.discourse.org/t/reset-avatar-in-sync-sso/142294 "2020-03-03T21:36:40Z")
I am looking to reset the avatar while using the sync\_sso (back to using the letter\_avatar\_proxy). Currently I am passing avatar\_force\_update=true and no value for avatar\_url . Should I be passing an explicit (null?) va… --- ## [Start Topic via E-Mail with different domain](https://meta.discourse.org/t/start-topic-via-e-mail-with-different-domain/143105)
**Author:** [@Stefan\_Fairphone](https://meta.discourse.org/u/Stefan_Fairphone)\ **Replies:** 3\ **Last updated:** [March 3, 2020, 8:25pm UTC](https://meta.discourse.org/t/start-topic-via-e-mail-with-different-domain/143105 "2020-03-03T20:25:55Z")
Continuing the discussion from Start a New Topic via Email :e-mail:: Is it possible to have e-mails to a different domain be delivered to a specific group? E.g. the Discourse instance is hosted on forum.fairphone.com, … --- ## [What’s the behaviour if I add a group as well as individuals?](https://meta.discourse.org/t/what-s-the-behaviour-if-i-add-a-group-as-well-as-individuals/297600)
**Author:** [@downey](https://meta.discourse.org/u/downey)\ **Replies:** 1\ **Last updated:** [March 3, 2020, 4:54pm UTC](https://meta.discourse.org/t/what-s-the-behaviour-if-i-add-a-group-as-well-as-individuals/297600 "2020-03-03T16:54:00Z")
Just to confirm I understand usage of this correctly: If I mix individual users and groups as recipients of the same single message that gets the :white\_check\_mark: for this feature – will those individuals and all mem… --- ## [Backup file can not be downloded](https://meta.discourse.org/t/backup-file-can-not-be-downloded/143228)
**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\ **Replies:** 1\ **Last updated:** [March 3, 2020, 4:38pm UTC](https://meta.discourse.org/t/backup-file-can-not-be-downloded/143228 "2020-03-03T16:38:29Z")
i can not download backup file. Always it suddenly gives canceled error while it is downloading. I want to download it manually, where is backups folder ? Thanks. --- ## [Post not allowing full ‘max post length’](https://meta.discourse.org/t/post-not-allowing-full-max-post-length/143212)
**Author:** [@pixopexu](https://meta.discourse.org/u/pixopexu)\ **Replies:** 4\ **Last updated:** [March 3, 2020, 2:57pm UTC](https://meta.discourse.org/t/post-not-allowing-full-max-post-length/143212 "2020-03-03T14:57:58Z")
I cannot post topics with more than 4k characters, even with a maximum length of 99000 in the configuration. It simply does not post and does not display any message. An error occurs in the pool and perspective as shown… --- ## [How to know if the current user belongs to a particular group?](https://meta.discourse.org/t/how-to-know-if-the-current-user-belongs-to-a-particular-group/143216)
**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\ **Replies:** 1\ **Last updated:** [March 3, 2020, 2:12pm UTC](https://meta.discourse.org/t/how-to-know-if-the-current-user-belongs-to-a-particular-group/143216 "2020-03-03T14:12:39Z")
Is there any method specifically designed for this, or do I have to iterate over the group array in api.getCurrentUser()? --- ## [How to cancel autoemail about trust level](https://meta.discourse.org/t/how-to-cancel-autoemail-about-trust-level/143104)
**Author:** [@KimM](https://meta.discourse.org/u/KimM)\ **Replies:** 3\ **Last updated:** [March 2, 2020, 7:06pm UTC](https://meta.discourse.org/t/how-to-cancel-autoemail-about-trust-level/143104 "2020-03-02T19:06:58Z")
How do I stop the forum from sending certain automated emails to members? I want to cancel this email that apparently goes out with this subject line: \[XCSN Community\] \[PM\] Congratulations on your trust level promotion! … --- ## [Help with category background images](https://meta.discourse.org/t/help-with-category-background-images/104709)
**Author:** [@Jason3](https://meta.discourse.org/u/Jason3)\ **Replies:** 7\ **Last updated:** [March 2, 2020, 8:28pm UTC](https://meta.discourse.org/t/help-with-category-background-images/104709 "2020-03-02T20:28:36Z")
what size background image works best? I have tried over 100 images and gifs, and they all get stretched, and blurry. usually 1/2 the image isn’t even viewable --- ## [See number of created topics & posts](https://meta.discourse.org/t/see-number-of-created-topics-posts/142869)
**Author:** [@ben.kunze](https://meta.discourse.org/u/ben.kunze)\ **Replies:** 4\ **Last updated:** [March 2, 2020, 8:50am UTC](https://meta.discourse.org/t/see-number-of-created-topics-posts/142869 "2020-03-02T08:50:39Z")
Hi There, A member is asking if she can see the number of created topics and posts? Thanks for the information & support --- ## [Server does not appear to be accessible via DNS](https://meta.discourse.org/t/server-does-not-appear-to-be-accessible-via-dns/142975)
**Author:** [@mrduran12](https://meta.discourse.org/u/mrduran12)\ **Replies:** 5\ **Last updated:** [March 2, 2020, 6:58am UTC](https://meta.discourse.org/t/server-does-not-appear-to-be-accessible-via-dns/142975 "2020-03-02T06:58:47Z")
Hello friends, I get this error in the installation. Why do I get such an error, Name server redirects are done. --- ## [Disable number of posts in Desktop and Mobile](https://meta.discourse.org/t/disable-number-of-posts-in-desktop-and-mobile/143014)
**Author:** [@petepan23](https://meta.discourse.org/u/petepan23)\ **Replies:** 1\ **Last updated:** [March 1, 2020, 4:24pm UTC](https://meta.discourse.org/t/disable-number-of-posts-in-desktop-and-mobile/143014 "2020-03-01T16:24:32Z")
Hi, How can we disable the number of posts in Desktop and Mobile view? Details as in following figures: Desktop: Mobile: --- ## [Numbered list changed to lettered list in comments on Wordpress](https://meta.discourse.org/t/numbered-list-changed-to-lettered-list-in-comments-on-wordpress/142950)
**Author:** [@alexwoolfson](https://meta.discourse.org/u/alexwoolfson)\ **Replies:** 6\ **Last updated:** [March 1, 2020, 8:56am UTC](https://meta.discourse.org/t/numbered-list-changed-to-lettered-list-in-comments-on-wordpress/142950 "2020-03-01T08:56:24Z")
Howdy! A reader has pointed out something strange to me. A comment that used numbers on my Discourse site is showing up as letters on my Wordpress site: Is this a known issue with the Discourse plugin? Is it just… --- ## [2.3.8 and 2.3.9 updates claimed failure](https://meta.discourse.org/t/2-3-8-and-2-3-9-updates-claimed-failure/139496)
**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\ **Replies:** 8\ **Last updated:** [March 1, 2020, 8:44am UTC](https://meta.discourse.org/t/2-3-8-and-2-3-9-updates-claimed-failure/139496 "2020-03-01T08:44:48Z")
The 2.3.8 and 2.3.9 updates, both finished with: Sorry, there was an error upgrading Discourse. Please check the logs below. Version page at that point shows everything still needs updating. Logs do not indicate anyth… --- ## ['Skip' usage in discobot tutorials seems to fail](https://meta.discourse.org/t/skip-usage-in-discobot-tutorials-seems-to-fail/142983)
**Author:** [@DaleKramer](https://meta.discourse.org/u/DaleKramer)\ **Replies:** 2\ **Last updated:** [March 1, 2020, 12:19am UTC](https://meta.discourse.org/t/skip-usage-in-discobot-tutorials-seems-to-fail/142983 "2020-03-01T00:19:50Z")
I have started the discobot tutorial over again and I am trying to ‘skip’ the parts I have already done. But, when I reply to a discobot post that tells me to do something with ‘skip’, it skips only the first tutorial i… --- ## [Eye icon for moderators](https://meta.discourse.org/t/eye-icon-for-moderators/142948)
**Author:** [@pr0cesor](https://meta.discourse.org/u/pr0cesor)\ **Replies:** 7\ **Last updated:** [February 29, 2020, 7:46pm UTC](https://meta.discourse.org/t/eye-icon-for-moderators/142948 "2020-02-29T19:46:10Z")
Hi, Its me again. I created an account and called it Watchdog, I granted him mod rights, then I created a badge and named it moderators (I put the eye icon in the settings). I granted badge moderators to Watchdoggo and… --- ## [Upgrade failed with "duplicate key value violates unique constraint" error](https://meta.discourse.org/t/upgrade-failed-with-duplicate-key-value-violates-unique-constraint-error/142767)
**Author:** [@morevnaproject](https://meta.discourse.org/u/morevnaproject)\ **Replies:** 17\ **Last updated:** [February 29, 2020, 7:19am UTC](https://meta.discourse.org/t/upgrade-failed-with-duplicate-key-value-violates-unique-constraint-error/142767 "2020-02-29T07:19:13Z")
Hi! Today I tried to upgrade my Discourse instance from “2.1.0.beta6” to latest one - “2.5.0.beta1”. But web upgrade failed in the middle and after that my server displayed recommendation to update by executing ./launc… --- ## [Could anyone give a database schema dump?](https://meta.discourse.org/t/could-anyone-give-a-database-schema-dump/142749)
**Author:** [@fzyzcjy](https://meta.discourse.org/u/fzyzcjy)\ **Replies:** 2\ **Last updated:** [February 29, 2020, 2:09am UTC](https://meta.discourse.org/t/could-anyone-give-a-database-schema-dump/142749 "2020-02-29T02:09:35Z")
Could you please give a dump of the SQL schema, because my computer cannot install the environment but I really want to know how the database schema is designed (since this project is sooooo famous and wonderful!) Thank… --- ## [Refresh sso groups](https://meta.discourse.org/t/refresh-sso-groups/71174)
**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\ **Replies:** 6\ **Last updated:** [February 29, 2020, 1:21am UTC](https://meta.discourse.org/t/refresh-sso-groups/71174 "2020-02-29T01:21:33Z")
We use the official Discourse sso and pass a set of groups via add\_groups/remove\_groups. However now we’re looking for a good way to “refresh” the list of groups. Can anyone think of a way to do this without having the u… --- ## [Failed to bootstrap using import template](https://meta.discourse.org/t/failed-to-bootstrap-using-import-template/142825)
**Author:** [@tysonanderson](https://meta.discourse.org/u/tysonanderson)\ **Replies:** 3\ **Last updated:** [February 28, 2020, 11:45pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-using-import-template/142825 "2020-02-28T23:45:50Z")
Fresh install of discourse\_docker returns a failed to bootstrap error when trying to build the import container. I’m using the phpbb3.template.yml and the instructions listed here. I had this working a day or so ago and… --- ## [Saw something that had me slightly worried while adjusting category permissions](https://meta.discourse.org/t/saw-something-that-had-me-slightly-worried-while-adjusting-category-permissions/142880)
**Author:** [@cipherd](https://meta.discourse.org/u/cipherd)\ **Replies:** 4\ **Last updated:** [February 28, 2020, 9:22pm UTC](https://meta.discourse.org/t/saw-something-that-had-me-slightly-worried-while-adjusting-category-permissions/142880 "2020-02-28T21:22:09Z")
I had not changed anything on the site from when this new permissions group popped up, and from when it was not there. For what it is worth, there is no group on the site at all that is reflecting this string of numb… --- ## [Clicking on topic takes me to the bottom of the thread](https://meta.discourse.org/t/clicking-on-topic-takes-me-to-the-bottom-of-the-thread/142856)
**Author:** [@m.p](https://meta.discourse.org/u/m.p)\ **Replies:** 6\ **Last updated:** [February 28, 2020, 8:52pm UTC](https://meta.discourse.org/t/clicking-on-topic-takes-me-to-the-bottom-of-the-thread/142856 "2020-02-28T20:52:44Z")
Sorry if this is a silly question, but how do I set it such that when I click on a topic (e.g. from categories page) it takes me to the top (the original posting) instead of the bottom (latest on the thread)? --- ## ['your username must be different than your nickname'](https://meta.discourse.org/t/your-username-must-be-different-than-your-nickname/94136)
**Author:** [@Andy02](https://meta.discourse.org/u/Andy02)\ **Replies:** 6\ **Last updated:** [February 28, 2020, 8:18pm UTC](https://meta.discourse.org/t/your-username-must-be-different-than-your-nickname/94136 "2020-02-28T20:18:29Z")
We set up the sync and it seems to be working fine, except a bug where it sets the username and nickname as similar in Wordpress, and that makes the username invalid in Wordpress. It works, but if you try to change anyt… [Previous page](https://meta.discourse.org/c/support/6.md?page=643) [Next page](https://meta.discourse.org/c/support/6.md?page=645)