# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=648

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 649

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## [Custom CSS hover in Categories](https://meta.discourse.org/t/custom-css-hover-in-categories/141898)

<div class="topic-metadata">

**Author:** [@AndreSpecker](https://meta.discourse.org/u/AndreSpecker)\
**Replies:** 4\
**Last updated:** [February 18, 2020, 2:27pm UTC](https://meta.discourse.org/t/custom-css-hover-in-categories/141898 "2020-02-18T14:27:08Z")

</div>

How i can add a custom a:hover ??? I change the background, but I have no idea how the structure is to add a: hover i try this, but doesn’t work \[data-category-id=“7”\] { .category-box { background: #0088CC10; } a:h…

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## [Automatic link creation for non-tld](https://meta.discourse.org/t/automatic-link-creation-for-non-tld/74387)

<div class="topic-metadata">

**Author:** [@Patrick\_David](https://meta.discourse.org/u/Patrick_David)\
**Replies:** 4\
**Last updated:** [February 18, 2020, 9:39am UTC](https://meta.discourse.org/t/automatic-link-creation-for-non-tld/74387 "2020-02-18T09:39:05Z")

</div>

I am not sure if this has cropped up before. A cursory search in /c/bug didn’t turn anything up that looked related. I love getting links automatically for URLs: google.com, or pixls.us, or gimp.org. Is there a list …

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## [Upgrade failure mmdb\_download (getaddrinfo: Name or service not known)](https://meta.discourse.org/t/upgrade-failure-mmdb-download-getaddrinfo-name-or-service-not-known/139047)

<div class="topic-metadata">

**Author:** [@MichaelTunnell](https://meta.discourse.org/u/MichaelTunnell)\
**Replies:** 5\
**Last updated:** [February 18, 2020, 4:18am UTC](https://meta.discourse.org/t/upgrade-failure-mmdb-download-getaddrinfo-name-or-service-not-known/139047 "2020-02-18T04:18:41Z")

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So am having an issue with upgrading my forum. Admittedly, I neglected to do the update quickly and I suspect that to be the problem but please advise me in what I need to do to address. I am currently running 2.4.0.bet…

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## [Which topic is banner?](https://meta.discourse.org/t/which-topic-is-banner/141842)

<div class="topic-metadata">

**Author:** [@emilio](https://meta.discourse.org/u/emilio)\
**Replies:** 2\
**Last updated:** [February 18, 2020, 2:24am UTC](https://meta.discourse.org/t/which-topic-is-banner/141842 "2020-02-18T02:24:04Z")

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Ok this is a probably silly question and I am blind. If there is an existing banner and I go to make a different topic a banner it will say “There is currently a banner topic.” . The issue is that can’t see a way to fin…

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## [Re-engage specific users by resetting their last seen date?](https://meta.discourse.org/t/re-engage-specific-users-by-resetting-their-last-seen-date/141836)

<div class="topic-metadata">

**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 1\
**Last updated:** [February 17, 2020, 10:43pm UTC](https://meta.discourse.org/t/re-engage-specific-users-by-resetting-their-last-seen-date/141836 "2020-02-17T22:43:28Z")

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In general, it’s a good thing that eventually non-active users stop getting Discourse notifications. However, is there a way to effectively “bump” selected individual users back into active status, so they’ll start gett…

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## [Using Discourse to organise meeting agendas](https://meta.discourse.org/t/using-discourse-to-organise-meeting-agendas/141841)

<div class="topic-metadata">

**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 2\
**Last updated:** [February 17, 2020, 10:36pm UTC](https://meta.discourse.org/t/using-discourse-to-organise-meeting-agendas/141841 "2020-02-17T22:36:07Z")

</div>

I am in a club that uses Discourse and we have a Committee category. I am looking for tips and advice in making our meeting documents flow more smoothly and end on time. I thought of using a tag such as meetingagenda-y…

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## [How to get notified of new posts](https://meta.discourse.org/t/how-to-get-notified-of-new-posts/141845)

<div class="topic-metadata">

**Author:** [@cristina.threlkeld](https://meta.discourse.org/u/cristina.threlkeld)\
**Replies:** 1\
**Last updated:** [February 17, 2020, 10:20pm UTC](https://meta.discourse.org/t/how-to-get-notified-of-new-posts/141845 "2020-02-17T22:20:07Z")

</div>

One of my moderators would like to set up notifications so that they are notified each and every time there is any new post in the forum - regardless of if it is in response to them. Is this possible?

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## [Why the trust level 0 doesn't show up](https://meta.discourse.org/t/why-the-trust-level-0-doesnt-show-up/141816)

<div class="topic-metadata">

**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 3\
**Last updated:** [February 17, 2020, 5:55pm UTC](https://meta.discourse.org/t/why-the-trust-level-0-doesnt-show-up/141816 "2020-02-17T17:55:34Z")

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Hi community, Does anyone knows why the trust level 0 doesn’t shows up here? And how can I put? Thank you.

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## [HighlightJS is auto-selecting wrong language](https://meta.discourse.org/t/highlightjs-is-auto-selecting-wrong-language/141739)

<div class="topic-metadata">

**Author:** [@topogram](https://meta.discourse.org/u/topogram)\
**Replies:** 5\
**Last updated:** [February 17, 2020, 4:33pm UTC](https://meta.discourse.org/t/highlightjs-is-auto-selecting-wrong-language/141739 "2020-02-17T16:33:27Z")

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Is there any way to disable the syntax highlighting engine’s ability to auto select the language? I am trying to get a block of Swift code highlighted on my install of Discourse: NSString \*str = @"hello,"; str = \[str st…

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## [iOS Discourse app and apex domains](https://meta.discourse.org/t/ios-discourse-app-and-apex-domains/141731)

<div class="topic-metadata">

**Author:** [@amalik](https://meta.discourse.org/u/amalik)\
**Replies:** 4\
**Last updated:** [February 17, 2020, 3:44pm UTC](https://meta.discourse.org/t/ios-discourse-app-and-apex-domains/141731 "2020-02-17T15:44:41Z")

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Hi there ! :waving\_hand: It seems that adding forums in the !OS app is impossible when the address doesn’t contain a subdomain. I’ve reported the issue there : https://www.contentfulcommunity.com/t/impossible-to-reach-c…

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## [Host of discourse](https://meta.discourse.org/t/host-of-discourse/141753)

<div class="topic-metadata">

**Author:** [@sams\_sams](https://meta.discourse.org/u/sams_sams)\
**Replies:** 14\
**Last updated:** [February 17, 2020, 12:48pm UTC](https://meta.discourse.org/t/host-of-discourse/141753 "2020-02-17T12:48:43Z")

</div>

Hello i am download discours on my Ubuntu and i woud like host discourse in my computer bu i have problème when i go in my website discourse discourse dont works !

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## [Browser cookie corruption(?) after site migration on Azure](https://meta.discourse.org/t/browser-cookie-corruption-after-site-migration-on-azure/141574)

<div class="topic-metadata">

**Author:** [@Simon\_Miller](https://meta.discourse.org/u/Simon_Miller)\
**Replies:** 3\
**Last updated:** [February 17, 2020, 4:30am UTC](https://meta.discourse.org/t/browser-cookie-corruption-after-site-migration-on-azure/141574 "2020-02-17T04:30:10Z")

</div>

Hello, I have migrated a Discourse platform from Vultur host to Azure, within a CentOS linux flavour. The migration went smoothly, using the built in database backup and restore process. We then delegated the DNS. Some…

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## [Can a suspended user still receive email notifications?](https://meta.discourse.org/t/can-a-suspended-user-still-receive-email-notifications/141758)

<div class="topic-metadata">

**Author:** [@needhelp](https://meta.discourse.org/u/needhelp)\
**Replies:** 3\
**Last updated:** [February 17, 2020, 2:09am UTC](https://meta.discourse.org/t/can-a-suspended-user-still-receive-email-notifications/141758 "2020-02-17T02:09:03Z")

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Hello, can a suspended user still receive email notifications to topics they had participated or subscribed to before the suspension? I am not talking about private message, but just new replies to threads the suspend…

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## [Index\_users\_on\_username\_lower error during database restore: import failed](https://meta.discourse.org/t/index-users-on-username-lower-error-during-database-restore-import-failed/141737)

<div class="topic-metadata">

**Author:** [@Steven](https://meta.discourse.org/u/Steven)\
**Replies:** 4\
**Last updated:** [February 17, 2020, 1:03am UTC](https://meta.discourse.org/t/index-users-on-username-lower-error-during-database-restore-import-failed/141737 "2020-02-17T01:03:38Z")

</div>

Hi! Last night, I had a massive issue on a forum and I had to re-create everything. But during the restore, I have an issue and it failed. Here is the error ERROR: could not create unique index "index\_users\_on\_usernam…

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## [How to recover my broken (not web-accessible) Discourse installation after failed upgrade](https://meta.discourse.org/t/how-to-recover-my-broken-not-web-accessible-discourse-installation-after-failed-upgrade/141760)

<div class="topic-metadata">

**Author:** [@joa](https://meta.discourse.org/u/joa)\
**Replies:** 3\
**Last updated:** [February 16, 2020, 10:54pm UTC](https://meta.discourse.org/t/how-to-recover-my-broken-not-web-accessible-discourse-installation-after-failed-upgrade/141760 "2020-02-16T22:54:33Z")

</div>

I just attempted to upgrade my Discourse installation to the latest beta (2.4.0 beta 11) via the web update and now it is inaccessible (try for yourself, returns HTTP 500 errors). Context My installed version was still …

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## [Understanding /logs/report\_js\_error 429](https://meta.discourse.org/t/understanding-logs-report-js-error-429/141744)

<div class="topic-metadata">

**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 2\
**Last updated:** [February 16, 2020, 6:21pm UTC](https://meta.discourse.org/t/understanding-logs-report-js-error-429/141744 "2020-02-16T18:21:56Z")

</div>

Hello :slight\_smile: Sometimes (Very often, every few refreshes) I get the following errors in the console: \_ember\_jquery-530b142179f5d045197da32be369a38d97a6d334380b804c93b36445c494fe65.js:9851 POST URL/logs/report…

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## [Can't get discourse working again](https://meta.discourse.org/t/cant-get-discourse-working-again/141736)

<div class="topic-metadata">

**Author:** [@Juan\_Carlos\_B](https://meta.discourse.org/u/Juan_Carlos_B)\
**Replies:** 8\
**Last updated:** [February 16, 2020, 11:47am UTC](https://meta.discourse.org/t/cant-get-discourse-working-again/141736 "2020-02-16T11:47:16Z")

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Hi: I’ve been running a Discourse for the last months with no problems. I had to reset the host and now I can not get discourse working again. /var/discourse# ./launcher rebuild app Ensuring launcher is up to date F…

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## [Import "Failed to map post" error](https://meta.discourse.org/t/import-failed-to-map-post-error/139024)

<div class="topic-metadata">

**Author:** [@ruperty](https://meta.discourse.org/u/ruperty)\
**Replies:** 14\
**Last updated:** [February 16, 2020, 9:27am UTC](https://meta.discourse.org/t/import-failed-to-map-post-error/139024 "2020-02-16T09:27:22Z")

</div>

I have about 1000 posts failing on an import, with, I think, the main error being “Failed to map post”, such as Failed to map post for b9ec0145-e587-c0e2-768d-ad482c3ab928@mmtaylor.net undefined method \`hex’ for nil:N…

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## [Is there a way to "insert" a post into a discussion?](https://meta.discourse.org/t/is-there-a-way-to-insert-a-post-into-a-discussion/76051)

<div class="topic-metadata">

**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 5\
**Last updated:** [December 14, 2017, 10:51pm UTC](https://meta.discourse.org/t/is-there-a-way-to-insert-a-post-into-a-discussion/76051 "2017-12-14T22:51:20Z")

</div>

I want to insert some information into a previous discussion that is getting quite some search engine traffic. I am a moderator and could edit any post in the topic, but I would greatly prefer to be able to insert a post…

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## [Can’t fix tag names with dots/periods](https://meta.discourse.org/t/can-t-fix-tag-names-with-dots-periods/141706)

<div class="topic-metadata">

**Author:** [@Freso](https://meta.discourse.org/u/Freso)\
**Replies:** 1\
**Last updated:** [February 16, 2020, 4:32am UTC](https://meta.discourse.org/t/can-t-fix-tag-names-with-dots-periods/141706 "2020-02-16T04:32:44Z")

</div>

Continuing discussion from "." (dot) in tag: As per the quote, at some point having periods in tag names was hard disallowed and as such it is no longer possible to edit these tags at all, so they can’t be fixed to not…

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## [Spurious warning about downloading remote images?](https://meta.discourse.org/t/spurious-warning-about-downloading-remote-images/141653)

<div class="topic-metadata">

**Author:** [@adamengst](https://meta.discourse.org/u/adamengst)\
**Replies:** 3\
**Last updated:** [February 15, 2020, 5:48pm UTC](https://meta.discourse.org/t/spurious-warning-about-downloading-remote-images/141653 "2020-02-15T17:48:33Z")

</div>

I just upgraded to 2.4.0 beta 11, and quite shortly afterward received a warning that: The download\_remote\_images\_to\_local setting was disabled because the disk space limit at download\_remote\_images\_threshold was r…

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## [Improve my DO droplet setup](https://meta.discourse.org/t/improve-my-do-droplet-setup/141665)

<div class="topic-metadata">

**Author:** [@Fausto\_Dassenno](https://meta.discourse.org/u/Fausto_Dassenno)\
**Replies:** 4\
**Last updated:** [February 15, 2020, 2:19pm UTC](https://meta.discourse.org/t/improve-my-do-droplet-setup/141665 "2020-02-15T14:19:45Z")

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Hi all, I am running my discourse on a single droplet on DO and I would like to create a more redundant setup. All the resources I found online points me in the direction of load balancer but for doing so I need to crea…

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## [Creating Users in Mailing List Mode](https://meta.discourse.org/t/creating-users-in-mailing-list-mode/140449)

<div class="topic-metadata">

**Author:** [@fidelio](https://meta.discourse.org/u/fidelio)\
**Replies:** 3\
**Last updated:** [February 15, 2020, 2:16pm UTC](https://meta.discourse.org/t/creating-users-in-mailing-list-mode/140449 "2020-02-15T14:16:50Z")

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We have started to create users in our (closed) Forum instead of inviting them. This way they get the same User Name and Password as on our website (our programmer couldn’t get SSO to work unfortunately :frowning: ) We …

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## [Cannot reach one forum on AT&T mobile](https://meta.discourse.org/t/cannot-reach-one-forum-on-at-t-mobile/141184)

<div class="topic-metadata">

**Author:** [@seanblue](https://meta.discourse.org/u/seanblue)\
**Replies:** 13\
**Last updated:** [February 15, 2020, 12:54am UTC](https://meta.discourse.org/t/cannot-reach-one-forum-on-at-t-mobile/141184 "2020-02-15T00:54:46Z")

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I’m having trouble reaching community.wanikani.com on mobile. It works on desktop, but I can’t access it on my iPhone (latest iOS), using either Safari or Chrome. A couple times I was able to access it again by using des…

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## [Migrating Content via API hangs after 3 topics](https://meta.discourse.org/t/migrating-content-via-api-hangs-after-3-topics/141617)

<div class="topic-metadata">

**Author:** [@Amethi](https://meta.discourse.org/u/Amethi)\
**Replies:** 6\
**Last updated:** [February 14, 2020, 10:49pm UTC](https://meta.discourse.org/t/migrating-content-via-api-hangs-after-3-topics/141617 "2020-02-14T22:49:25Z")

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I’ve got some editorial content I’m migrating to Discourse via the API and have stood up a new, development instance of Discourse to test the migration against. I’m able to create three topics with replies but then on tr…

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## [Site blank when using Internet Explorer](https://meta.discourse.org/t/site-blank-when-using-internet-explorer/141614)

<div class="topic-metadata">

**Author:** [@DDo](https://meta.discourse.org/u/DDo)\
**Replies:** 1\
**Last updated:** [February 14, 2020, 3:36pm UTC](https://meta.discourse.org/t/site-blank-when-using-internet-explorer/141614 "2020-02-14T15:36:21Z")

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I know, I know. But we still have users who are using it (several old company guidelines). I am pretty sure that when we set our site live that it was viewable with internet explorer (11). But now, the site is blank. …

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## [Community Members can't login from their AT&T Wireless phone](https://meta.discourse.org/t/community-members-cant-login-from-their-at-t-wireless-phone/140769)

<div class="topic-metadata">

**Author:** [@Dawn](https://meta.discourse.org/u/Dawn)\
**Replies:** 6\
**Last updated:** [February 14, 2020, 3:32pm UTC](https://meta.discourse.org/t/community-members-cant-login-from-their-at-t-wireless-phone/140769 "2020-02-14T15:32:13Z")

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I’m getting emails from a number of our loyal community members who cannot log into the Community from their phones. They can log in while on wifi (and all of their phone settings are correct). Has anyone else had this …

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## [Trust levels order exhibition in the badges page](https://meta.discourse.org/t/trust-levels-order-exhibition-in-the-badges-page/141610)

<div class="topic-metadata">

**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 4\
**Last updated:** [February 14, 2020, 3:31pm UTC](https://meta.discourse.org/t/trust-levels-order-exhibition-in-the-badges-page/141610 "2020-02-14T15:31:12Z")

</div>

I changed the name of my trust levels, but it changed the order shown on the badges page, for example, trust level 1 is being displayed after trust level 2, is there a way to change that? BetaUser should be showing u…

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## [How to edit the badges name](https://meta.discourse.org/t/how-to-edit-the-badges-name/141608)

<div class="topic-metadata">

**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 1\
**Last updated:** [February 14, 2020, 2:38pm UTC](https://meta.discourse.org/t/how-to-edit-the-badges-name/141608 "2020-02-14T14:38:15Z")

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Hi, I would like to change the name “badges”, but in customize text I couldnt find, I have changed other badges names, but this one I dont know how to change. I want to change these below that I highlighted, someone can…

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## [Can I set up to get an email if anyone posts to a particular category?](https://meta.discourse.org/t/can-i-set-up-to-get-an-email-if-anyone-posts-to-a-particular-category/141581)

<div class="topic-metadata">

**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 3\
**Last updated:** [February 14, 2020, 8:53am UTC](https://meta.discourse.org/t/can-i-set-up-to-get-an-email-if-anyone-posts-to-a-particular-category/141581 "2020-02-14T08:53:07Z")

</div>

Is there a way to do this?

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