# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=655

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 656

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## [Reply button as Quote](https://meta.discourse.org/t/reply-button-as-quote/139108)

<div class="topic-metadata">

**Author:** [@zuker](https://meta.discourse.org/u/zuker)\
**Replies:** 3\
**Last updated:** [January 19, 2020, 10:21pm UTC](https://meta.discourse.org/t/reply-button-as-quote/139108 "2020-01-19T22:21:58Z")

</div>

Hi, is it possible to make the reply button work as quote? Users complains that in order to make the quote visible they need to select the text and they dont like that. Thanks

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## [Why don't replies to the About topics appear in Latest?](https://meta.discourse.org/t/why-dont-replies-to-the-about-topics-appear-in-latest/139021)

<div class="topic-metadata">

**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Replies:** 4\
**Last updated:** [January 19, 2020, 8:04pm UTC](https://meta.discourse.org/t/why-dont-replies-to-the-about-topics-appear-in-latest/139021 "2020-01-19T20:04:36Z")

</div>

When a user responds to a topic which is a description of the section, it does not appear in the latest discussion tab. Is this supposed to work?

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## [LetsEncrypt working without www, not with www](https://meta.discourse.org/t/letsencrypt-working-without-www-not-with-www/139004)

<div class="topic-metadata">

**Author:** [@Jarland](https://meta.discourse.org/u/Jarland)\
**Replies:** 11\
**Last updated:** [January 19, 2020, 8:21am UTC](https://meta.discourse.org/t/letsencrypt-working-without-www-not-with-www/139004 "2020-01-19T08:21:39Z")

</div>

I hope someone can offer some advice, I would be in your debt. I’ll explain the situation. I’ve set up Discourse many times on my domain, hostballs\[.\]com. Each time visiting www\[.\]hostballs\[.\]com will nicely redirect to…

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## [One Box is not working on Amazon links. others websites are fine. Is the Amazon block the Digital Ocean Server?](https://meta.discourse.org/t/one-box-is-not-working-on-amazon-links-others-websites-are-fine-is-the-amazon-block-the-digital-ocean-server/139076)

<div class="topic-metadata">

**Author:** [@Papa\_Sasa](https://meta.discourse.org/u/Papa_Sasa)\
**Replies:** 3\
**Last updated:** [January 19, 2020, 8:12am UTC](https://meta.discourse.org/t/one-box-is-not-working-on-amazon-links-others-websites-are-fine-is-the-amazon-block-the-digital-ocean-server/139076 "2020-01-19T08:12:49Z")

</div>

I just installed the latest Discourse (version: 2.4.0.beta9) on Digital Ocean one droplet. And the One box is not working. Others websites are fine. Is the Amazon block the Digital Ocean Server? Example: https://online…

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## [Error 500 after command line rebuild](https://meta.discourse.org/t/error-500-after-command-line-rebuild/138576)

<div class="topic-metadata">

**Author:** [@jdelmore](https://meta.discourse.org/u/jdelmore)\
**Replies:** 14\
**Last updated:** [January 19, 2020, 3:17am UTC](https://meta.discourse.org/t/error-500-after-command-line-rebuild/138576 "2020-01-19T03:17:38Z")

</div>

I am running Discourse in Docker using the official docker container https://github.com/discourse/discourse\_docker After issuing ./launcher rebuild app I am presented with Oops The software powering this discussion …

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## [NGINX proxy for multiple containers?](https://meta.discourse.org/t/nginx-proxy-for-multiple-containers/139053)

<div class="topic-metadata">

**Author:** [@Steve\_Gaarder](https://meta.discourse.org/u/Steve_Gaarder)\
**Replies:** 0\
**Last updated:** [January 18, 2020, 9:25pm UTC](https://meta.discourse.org/t/nginx-proxy-for-multiple-containers/139053 "2020-01-18T21:25:02Z")

</div>

In this topic: the author discusses using multiple web containers with one data container. They use different ports to direct the traffic to the right container. I am thinking of doing something similar, but using a…

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## [Issue with SMTP server setup](https://meta.discourse.org/t/issue-with-smtp-server-setup/139035)

<div class="topic-metadata">

**Author:** [@Harieo](https://meta.discourse.org/u/Harieo)\
**Replies:** 2\
**Last updated:** [January 18, 2020, 4:09pm UTC](https://meta.discourse.org/t/issue-with-smtp-server-setup/139035 "2020-01-18T16:09:53Z")

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Hi, I’m getting an issue with setting up Discourse where it tries to send me an email to setup my admin account. I’ve read through the troubleshooting thread and looked on Google, nothing has solved the problem. My app…

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## [Discourse + Let's Encrypt w/ multiple hostnames](https://meta.discourse.org/t/discourse-lets-encrypt-w-multiple-hostnames/138987)

<div class="topic-metadata">

**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 8\
**Last updated:** [January 18, 2020, 1:41am UTC](https://meta.discourse.org/t/discourse-lets-encrypt-w-multiple-hostnames/138987 "2020-01-18T01:41:50Z")

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When migrating (via backup) a Discourse from one hostname to another, an admin might want to keep the old hostname but have the web server rewrite requests to use the new canonical name, e.g.: https://old.example.org/t/…

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## [Discourse Login Redirects to WordPress Dashboard](https://meta.discourse.org/t/discourse-login-redirects-to-wordpress-dashboard/138731)

<div class="topic-metadata">

**Author:** [@omerk](https://meta.discourse.org/u/omerk)\
**Replies:** 14\
**Last updated:** [January 18, 2020, 12:36am UTC](https://meta.discourse.org/t/discourse-login-redirects-to-wordpress-dashboard/138731 "2020-01-18T00:36:55Z")

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When I originally set up SSO with WordPress, users would go to the forum URL, get redirected to the WordPress login page and after login get redirected back to the forum. But at some point, this changed and I have no id…

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## [Why am I getting notifications for recategorized topics?](https://meta.discourse.org/t/why-am-i-getting-notifications-for-recategorized-topics/138914)

<div class="topic-metadata">

**Author:** [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Replies:** 4\
**Last updated:** [January 17, 2020, 10:42pm UTC](https://meta.discourse.org/t/why-am-i-getting-notifications-for-recategorized-topics/138914 "2020-01-17T22:42:05Z")

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I am following a number of categories and tags here on meta: However I don’t remember following the Contribute \> Bug category or tag and neither Support , and it is not shown in my profile. That’s why I would like …

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## [Cannot log in after log out Discourse (after have install wp-discourse)](https://meta.discourse.org/t/cannot-log-in-after-log-out-discourse-after-have-install-wp-discourse/138817)

<div class="topic-metadata">

**Author:** [@Arthur\_Saint\_Martin](https://meta.discourse.org/u/Arthur_Saint_Martin)\
**Replies:** 4\
**Last updated:** [January 17, 2020, 9:43pm UTC](https://meta.discourse.org/t/cannot-log-in-after-log-out-discourse-after-have-install-wp-discourse/138817 "2020-01-17T21:43:49Z")

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Hello, I installed the plugin “wp-discourse” in my WordPress. I connected WP with the speech successfully, although I didn’t test if it worked, it said it was related to my speech. After that, I tried to log out of the …

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## [Confirm on leaving private group](https://meta.discourse.org/t/confirm-on-leaving-private-group/135866)

<div class="topic-metadata">

**Author:** [@rogerco](https://meta.discourse.org/u/rogerco)\
**Replies:** 2\
**Last updated:** [January 17, 2020, 9:10pm UTC](https://meta.discourse.org/t/confirm-on-leaving-private-group/135866 "2020-01-17T21:10:45Z")

</div>

On the Groups list page it is very easy to click the red Leave button by mistake. If it is a public group that’s not so bad, you can simply rejoin (as an ordinary member not owner, if that’s what you were) There is no …

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## [Discobot Greetings! Template?](https://meta.discourse.org/t/discobot-greetings-template/138981)

<div class="topic-metadata">

**Author:** [@tisawyer](https://meta.discourse.org/u/tisawyer)\
**Replies:** 1\
**Last updated:** [January 17, 2020, 8:44pm UTC](https://meta.discourse.org/t/discobot-greetings-template/138981 "2020-01-17T20:44:18Z")

</div>

Is this this the template… … for this page? I ask because I changed the template and created a throwaway account. But the new account did not get the changed Greetings! message. Do I have to rebuild the app or so…

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## [Discourse-ldap-auth plugin](https://meta.discourse.org/t/discourse-ldap-auth-plugin/68103)

<div class="topic-metadata">

**Author:** [@lobaczewski](https://meta.discourse.org/u/lobaczewski)\
**Replies:** 3\
**Last updated:** [January 17, 2020, 7:51pm UTC](https://meta.discourse.org/t/discourse-ldap-auth-plugin/68103 "2020-01-17T19:51:55Z")

</div>

https://github.com/jonmbake/discourse-ldap-auth We did setup the plugin to authenticate via ldap. After validating the credentials of the user in ldap we are not able to create new accounts based on the users regist…

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## [Admin emails pointing to the dashboard](https://meta.discourse.org/t/admin-emails-pointing-to-the-dashboard/133989)

<div class="topic-metadata">

**Author:** [@darix](https://meta.discourse.org/u/darix)\
**Replies:** 16\
**Last updated:** [January 17, 2020, 7:01pm UTC](https://meta.discourse.org/t/admin-emails-pointing-to-the-dashboard/133989 "2020-01-17T19:01:16Z")

</div>

Is there any log on what was the issue that caused the admin notification? I find the system PM with We have some new advice and recommendations for you based on your current site settings. Visit your site dashboard t…

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## [Can staff read other people's PM's? What about admins?](https://meta.discourse.org/t/can-staff-read-other-peoples-pms-what-about-admins/138950)

<div class="topic-metadata">

**Author:** [@pgr](https://meta.discourse.org/u/pgr)\
**Replies:** 1\
**Last updated:** [January 17, 2020, 3:52pm UTC](https://meta.discourse.org/t/can-staff-read-other-peoples-pms-what-about-admins/138950 "2020-01-17T15:52:26Z")

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Hi, I just need to double-check if my understanding of this is correct, from what I searched and learned about Private Messages in Discourse: Staff is a group that includes both admins and moderators Admins can read P…

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## [How to create the site banner with an already pinned topic?](https://meta.discourse.org/t/how-to-create-the-site-banner-with-an-already-pinned-topic/138948)

<div class="topic-metadata">

**Author:** [@paultaylor](https://meta.discourse.org/u/paultaylor)\
**Replies:** 5\
**Last updated:** [January 17, 2020, 3:51pm UTC](https://meta.discourse.org/t/how-to-create-the-site-banner-with-an-already-pinned-topic/138948 "2020-01-17T15:51:30Z")

</div>

From discourse/docs/ADMIN-QUICK-START-GUIDE.md at main · discourse/discourse · GitHub turn one single topic into a banner But how ? I feel dumb to ask this but how, I have searched and I cannot find the answer just …

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## [WordPress themes designed for Discourse forums & commenting](https://meta.discourse.org/t/wordpress-themes-designed-for-discourse-forums-commenting/36098)

<div class="topic-metadata">

**Author:** [@crt343](https://meta.discourse.org/u/crt343)\
**Replies:** 1\
**Last updated:** [May 3, 2016, 2:27pm UTC](https://meta.discourse.org/t/wordpress-themes-designed-for-discourse-forums-commenting/36098 "2016-05-03T14:27:29Z")

</div>

Anyone know of a WordPress theme specifically designed to integrate Discourse forums and commenting? Discourse seems like an ideal all-in-one solution for the interactivity of a knowledge base, forum, and blog on a WP s…

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## [Impossible to have full screen from video. HTML tag is needed?](https://meta.discourse.org/t/impossible-to-have-full-screen-from-video-html-tag-is-needed/130975)

<div class="topic-metadata">

**Author:** [@aldobelus](https://meta.discourse.org/u/aldobelus)\
**Replies:** 10\
**Last updated:** [January 17, 2020, 11:46am UTC](https://meta.discourse.org/t/impossible-to-have-full-screen-from-video-html-tag-is-needed/130975 "2020-01-17T11:46:16Z")

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Hi. I can’t have full screen on my videos from PeerTube. I put them on Mastodon and they take full screen, but not at Discourse. I have written to the PeerTube admin from my PT instance and he told me that couldn’t find…

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## [I need someone who can install a voting plugin](https://meta.discourse.org/t/i-need-someone-who-can-install-a-voting-plugin/137779)

<div class="topic-metadata">

**Author:** [@jobro](https://meta.discourse.org/u/jobro)\
**Replies:** 17\
**Last updated:** [January 17, 2020, 6:44am UTC](https://meta.discourse.org/t/i-need-someone-who-can-install-a-voting-plugin/137779 "2020-01-17T06:44:36Z")

</div>

The main thing I am looking for is a plugin to allow users to vote on topics within the categories that I have. My forum is based on ideas, and I want the best ideas(the ones with the most votes) to be shown first. Aft…

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## [List of voters on mobile cuts off past a certain amount](https://meta.discourse.org/t/list-of-voters-on-mobile-cuts-off-past-a-certain-amount/138756)

<div class="topic-metadata">

**Author:** [@Ellibereth](https://meta.discourse.org/u/Ellibereth)\
**Replies:** 2\
**Last updated:** [January 17, 2020, 1:32am UTC](https://meta.discourse.org/t/list-of-voters-on-mobile-cuts-off-past-a-certain-amount/138756 "2020-01-17T01:32:45Z")

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When at least 8 people vote for a topic, one of the avatars start getting cut off on mobile when you tap on n votes to see who voted. For 9 or more people, entire avatars will sometimes not be visible at all (off the scr…

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## [Search with Bing/Yahoo/DuckDuckGo](https://meta.discourse.org/t/search-with-bing-yahoo-duckduckgo/138881)

<div class="topic-metadata">

**Author:** [@Justin\_Vega](https://meta.discourse.org/u/Justin_Vega)\
**Replies:** 9\
**Last updated:** [January 17, 2020, 12:39am UTC](https://meta.discourse.org/t/search-with-bing-yahoo-duckduckgo/138881 "2020-01-17T00:39:15Z")

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When you’re looking for a thread and no results are found, you’ll be offered to search using Google. I think that you should be able to change the search engine (in preferences) from Google to one of the other three “maj…

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## [Docker broken on Ubuntu 16.04?](https://meta.discourse.org/t/docker-broken-on-ubuntu-16-04/138873)

<div class="topic-metadata">

**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 5\
**Last updated:** [January 17, 2020, 12:07am UTC](https://meta.discourse.org/t/docker-broken-on-ubuntu-16-04/138873 "2020-01-17T00:07:32Z")

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My docker installation when I tried to update the docker manager via web-ui. I know my docker installation is broken because I followed sam’s recommendation and got this: $ docker run -it --rm hello-world Unable to find…

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## [Set tracking level to normal, historically](https://meta.discourse.org/t/set-tracking-level-to-normal-historically/138814)

<div class="topic-metadata">

**Author:** [@pihentagy](https://meta.discourse.org/u/pihentagy)\
**Replies:** 2\
**Last updated:** [January 16, 2020, 9:35pm UTC](https://meta.discourse.org/t/set-tracking-level-to-normal-historically/138814 "2020-01-16T21:35:36Z")

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Fine, but I accidentally set a default category to muted. How can I make that category to normal for all users?

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## [Editing The 'Accept Invitation' Page Template](https://meta.discourse.org/t/editing-the-accept-invitation-page-template/133756)

<div class="topic-metadata">

**Author:** [@klayemore](https://meta.discourse.org/u/klayemore)\
**Replies:** 3\
**Last updated:** [January 16, 2020, 8:02pm UTC](https://meta.discourse.org/t/editing-the-accept-invitation-page-template/133756 "2020-01-16T20:02:15Z")

</div>

Hi, I’m wanting to completely customize the page template that users are sent to when accepting an invitation (screenshot below). All I can seem to edit is the text for each individual line. What I’m hoping to do is tot…

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## [Port Installation to new server](https://meta.discourse.org/t/port-installation-to-new-server/138826)

<div class="topic-metadata">

**Author:** [@Dieter\_Menne](https://meta.discourse.org/u/Dieter_Menne)\
**Replies:** 3\
**Last updated:** [January 16, 2020, 3:14pm UTC](https://meta.discourse.org/t/port-installation-to-new-server/138826 "2020-01-16T15:14:10Z")

</div>

I have to move my Discourse installation from one server to a new one. I have full access to both servers via SSH Port 22 and forwarded ports 80, I can log-in to the old installation and create a backup. However, mail d…

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## [Requesting 'fluid' ad size for DFP/Ad Manager](https://meta.discourse.org/t/requesting-fluid-ad-size-for-dfp-ad-manager/134924)

<div class="topic-metadata">

**Author:** [@torsi](https://meta.discourse.org/u/torsi)\
**Replies:** 8\
**Last updated:** [January 16, 2020, 2:00pm UTC](https://meta.discourse.org/t/requesting-fluid-ad-size-for-dfp-ad-manager/134924 "2020-01-16T14:00:15Z")

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Unless I am overlooking something, there is currently no way to serve native/responsive ads from Google Ad Manager. The only options are for fixed sizes. The line in the Google Publisher Tag looks like this for native…

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## [How to mark all topics read after Import from old forum?](https://meta.discourse.org/t/how-to-mark-all-topics-read-after-import-from-old-forum/138717)

<div class="topic-metadata">

**Author:** [@paultaylor](https://meta.discourse.org/u/paultaylor)\
**Replies:** 2\
**Last updated:** [January 16, 2020, 5:24am UTC](https://meta.discourse.org/t/how-to-mark-all-topics-read-after-import-from-old-forum/138717 "2020-01-16T05:24:32Z")

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How to mark all topics read after Import from old forum ? I’ve imported everything, now because I posted on many of the topics in the original forum they are coming up as unread. And I guess if I logged in as a user wh…

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## [Bulk Invite Deleted Posts](https://meta.discourse.org/t/bulk-invite-deleted-posts/138692)

<div class="topic-metadata">

**Author:** [@tisawyer](https://meta.discourse.org/u/tisawyer)\
**Replies:** 3\
**Last updated:** [January 16, 2020, 12:23am UTC](https://meta.discourse.org/t/bulk-invite-deleted-posts/138692 "2020-01-16T00:23:20Z")

</div>

Why does the accepted response message from bulk invited users show that their posts have been deleted?

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## [Can't Change Category Security](https://meta.discourse.org/t/cant-change-category-security/138737)

<div class="topic-metadata">

**Author:** [@medicalschoolhq](https://meta.discourse.org/u/medicalschoolhq)\
**Replies:** 3\
**Last updated:** [January 15, 2020, 10:40pm UTC](https://meta.discourse.org/t/cant-change-category-security/138737 "2020-01-15T22:40:56Z")

</div>

I’m setting up my new discourse and I’m trying to hide some categories from view and leave only for admin. When I try to change the security from “everyone” to “admin” I get this error: “Any group that is allowed to acce…

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