# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=660

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 661

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## [Error upon replying with single sentence in Japanese](https://meta.discourse.org/t/error-upon-replying-with-single-sentence-in-japanese/73749)

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**Author:** [@gijigae](https://meta.discourse.org/u/gijigae)\
**Replies:** 3\
**Last updated:** [November 9, 2017, 12:31pm UTC](https://meta.discourse.org/t/error-upon-replying-with-single-sentence-in-japanese/73749 "2017-11-09T12:31:07Z")

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Upon replying to a post with the below “Reply” button, if the reply contains single line in Japanese, it returns an error message, “Body seems unclear, is it a complete sentence?” Sample sentence: ELSAに登録できました。ありがとうござい…

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## [Vbulletin 4 import -](https://meta.discourse.org/t/vbulletin-4-import/137293)

<div class="topic-metadata">

**Author:** [@steven\_so](https://meta.discourse.org/u/steven_so)\
**Replies:** 5\
**Last updated:** [December 29, 2019, 1:15pm UTC](https://meta.discourse.org/t/vbulletin-4-import/137293 "2019-12-29T13:15:22Z")

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Hi, (I don’t have ROR experience) I have been following the guide and in the last step when I run “bundle exec rails server”, there are “MiniScheduler::Stat Create …” and " MiniScheduler::Stat Update" commands running …

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## [Aws getsockopt: connection refused](https://meta.discourse.org/t/aws-getsockopt-connection-refused/137236)

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**Author:** [@saius](https://meta.discourse.org/u/saius)\
**Replies:** 2\
**Last updated:** [December 29, 2019, 10:49am UTC](https://meta.discourse.org/t/aws-getsockopt-connection-refused/137236 "2019-12-29T10:49:58Z")

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I followed this installation guide discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub. Everything is deployed on to a AWS EC2 instance running Ubuntu 18. The installation went fine, but when I open th…

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## [Email content max width](https://meta.discourse.org/t/email-content-max-width/137069)

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**Author:** [@Bcat](https://meta.discourse.org/u/Bcat)\
**Replies:** 1\
**Last updated:** [December 28, 2019, 3:38am UTC](https://meta.discourse.org/t/email-content-max-width/137069 "2019-12-28T03:38:04Z")

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Currently emails when users text or mention other users will receive emails. Email content will display 100% of the email window. So how to set the maximum width of emails! example 650px? I tried this but it didn’t…

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## [How can I let users send invites?](https://meta.discourse.org/t/how-can-i-let-users-send-invites/137240)

<div class="topic-metadata">

**Author:** [@ianharris](https://meta.discourse.org/u/ianharris)\
**Replies:** 4\
**Last updated:** [December 28, 2019, 8:12pm UTC](https://meta.discourse.org/t/how-can-i-let-users-send-invites/137240 "2019-12-28T20:12:47Z")

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Hello, Does anybody know how I can allow my users to invite others to the forum? I’ve set it so that TL2 users can send invites, but there’s nowhere in the interface to send one. Any ideas? Thanks! Ian

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## [When will banner topic show again after user close it?](https://meta.discourse.org/t/when-will-banner-topic-show-again-after-user-close-it/137249)

<div class="topic-metadata">

**Author:** [@wonmew](https://meta.discourse.org/u/wonmew)\
**Replies:** 1\
**Last updated:** [December 28, 2019, 8:08pm UTC](https://meta.discourse.org/t/when-will-banner-topic-show-again-after-user-close-it/137249 "2019-12-28T20:08:14Z")

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for now the only way I can make it show again is clear all cookies, can I set the time when will it show again after user close it? I want to set the banner topic refresh time to 1 day, so everyone can see it the first …

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## [Forbidding users to delete their own posts](https://meta.discourse.org/t/forbidding-users-to-delete-their-own-posts/137226)

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**Author:** [@Mr.X\_Mr.X](https://meta.discourse.org/u/Mr.X_Mr.X)\
**Replies:** 3\
**Last updated:** [December 28, 2019, 6:04pm UTC](https://meta.discourse.org/t/forbidding-users-to-delete-their-own-posts/137226 "2019-12-28T18:04:01Z")

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Is there a way to block users to delete their own posts? It’s rather frustrating seeing users delete their own posts after a while, leaving topics in a realm of confusion with other members answering posts that are no lo…

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## [Difference between socket- and port-based connection to outer NGINX?](https://meta.discourse.org/t/difference-between-socket-and-port-based-connection-to-outer-nginx/60071)

<div class="topic-metadata">

**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 10\
**Last updated:** [December 28, 2019, 1:31pm UTC](https://meta.discourse.org/t/difference-between-socket-and-port-based-connection-to-outer-nginx/60071 "2019-12-28T13:31:57Z")

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If I understand things correctly there are two ways of configuring your discourse instance behind an NGINX server: with a socket connection (as described here) by exposing some port of the container and telling the out…

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## [How to disable file uploads except Avatars](https://meta.discourse.org/t/how-to-disable-file-uploads-except-avatars/137165)

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**Author:** [@nparab](https://meta.discourse.org/u/nparab)\
**Replies:** 5\
**Last updated:** [December 28, 2019, 7:55am UTC](https://meta.discourse.org/t/how-to-disable-file-uploads-except-avatars/137165 "2019-12-28T07:55:33Z")

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I am setting up a new forum, and don’t require image uploads for posts. Also, my hosting space is limited as I’m using the $5 plan on DO. How to disable file uploads (except Avatars) in Discourse? I don’t see an option …

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## [Discourse docker images are not signed](https://meta.discourse.org/t/discourse-docker-images-are-not-signed/137181)

<div class="topic-metadata">

**Author:** [@jenslauterbach](https://meta.discourse.org/u/jenslauterbach)\
**Replies:** 16\
**Last updated:** [December 28, 2019, 5:50am UTC](https://meta.discourse.org/t/discourse-docker-images-are-not-signed/137181 "2019-12-28T05:50:25Z")

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Hello, I am currently trying to set up Discourse on a new machine. I checked out the discourse\_docker repository and ran ./launcher rebuild app. (I skipped bootstrapping because I had configurations from before). Rebui…

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## [Discourse as private forum](https://meta.discourse.org/t/discourse-as-private-forum/137176)

<div class="topic-metadata">

**Author:** [@harmstra](https://meta.discourse.org/u/harmstra)\
**Replies:** 2\
**Last updated:** [December 28, 2019, 12:13am UTC](https://meta.discourse.org/t/discourse-as-private-forum/137176 "2019-12-28T00:13:02Z")

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Is it possible to use Discourse as a private discussion platform ? So that you can only read posts after registration?

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## [Error: ENOENT: no such file or directory on upgrading](https://meta.discourse.org/t/error-enoent-no-such-file-or-directory-on-upgrading/135325)

<div class="topic-metadata">

**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 9\
**Last updated:** [December 28, 2019, 12:06am UTC](https://meta.discourse.org/t/error-enoent-no-such-file-or-directory-on-upgrading/135325 "2019-12-28T00:06:34Z")

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I just started an upgrade for the latest version of Discourse, hosted at Linode. The Docker upgrade went OK But on upgrading Discourse I got Sorry, there was an error upgrading Discourse. Please check the logs below …

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## [Latest rebuild broken](https://meta.discourse.org/t/latest-rebuild-broken/134962)

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**Author:** [@zsero](https://meta.discourse.org/u/zsero)\
**Replies:** 22\
**Last updated:** [December 27, 2019, 3:21pm UTC](https://meta.discourse.org/t/latest-rebuild-broken/134962 "2019-12-27T15:21:52Z")

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I have a long running system, never had any problems before. I always upgrade using a full rebuild, never using the built-in upgrade. I recently did an apt-get upgrade, docker upgrade to 19.03.5 and tried a rebuild but …

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## [WP Discourse showing wrong links to forum](https://meta.discourse.org/t/wp-discourse-showing-wrong-links-to-forum/136901)

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**Author:** [@renem](https://meta.discourse.org/u/renem)\
**Replies:** 6\
**Last updated:** [December 27, 2019, 2:30pm UTC](https://meta.discourse.org/t/wp-discourse-showing-wrong-links-to-forum/136901 "2019-12-27T14:30:31Z")

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I’m not exactly sure when this started happening. We’ve been using discourse and WP discourse for a few years and never had any issues before. The comment links below a post sometimes show the wrong URL. For example, he…

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## [Problem with the cakeday plugin](https://meta.discourse.org/t/problem-with-the-cakeday-plugin/136968)

<div class="topic-metadata">

**Author:** [@andre.mendes](https://meta.discourse.org/u/andre.mendes)\
**Replies:** 5\
**Last updated:** [October 22, 2023, 10:00am UTC](https://meta.discourse.org/t/problem-with-the-cakeday-plugin/136968 "2023-10-22T10:00:12Z")

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Hey guys, I have a problem with the cakeday plugin, I’m a brazilian guy and I’m doing an application with discourse and when I use cakeday appear some random number next to de date, something like: 24 66 December I do…

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## [No activation email Elastic Email](https://meta.discourse.org/t/no-activation-email-elastic-email/128636)

<div class="topic-metadata">

**Author:** [@chfcb](https://meta.discourse.org/u/chfcb)\
**Replies:** 6\
**Last updated:** [December 27, 2019, 2:07am UTC](https://meta.discourse.org/t/no-activation-email-elastic-email/128636 "2019-12-27T02:07:13Z")

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Hi first of all : sorry for my bad english . i’m not a native speaker. I installed discourse on my root server i have/had some problems with the subdomain discourse.mydomain.de1 … but know it works …more or less i ch…

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## [Discourse slave instance with offline access](https://meta.discourse.org/t/discourse-slave-instance-with-offline-access/104052)

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**Author:** [@antulik](https://meta.discourse.org/u/antulik)\
**Replies:** 3\
**Last updated:** [December 26, 2019, 9:18pm UTC](https://meta.discourse.org/t/discourse-slave-instance-with-offline-access/104052 "2019-12-26T21:18:28Z")

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Background We have cloud hosted discourse instance for the Australian Ruby community (I’ll refer to it as Master). Twice a year we host RailsCamp events. That’s when we spend a full weekend together at a remote location…

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## [Badges for Adult Only category](https://meta.discourse.org/t/badges-for-adult-only-category/137102)

<div class="topic-metadata">

**Author:** [@dfabulich](https://meta.discourse.org/u/dfabulich)\
**Replies:** 6\
**Last updated:** [December 26, 2019, 6:23pm UTC](https://meta.discourse.org/t/badges-for-adult-only-category/137102 "2019-12-26T18:23:54Z")

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Our forum has an “Adult only” category; posts there are unlisted. Despite that, the category is popular, and acquires a large number of likes and responses. Currently, the “Adult only” category doesn’t generate badges, …

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## [Fresh installation with Let’s Encrypt errors](https://meta.discourse.org/t/fresh-installation-with-let-s-encrypt-errors/137064)

<div class="topic-metadata">

**Author:** [@wanghaisheng](https://meta.discourse.org/u/wanghaisheng)\
**Replies:** 18\
**Last updated:** [December 26, 2019, 6:02pm UTC](https://meta.discourse.org/t/fresh-installation-with-let-s-encrypt-errors/137064 "2019-12-26T18:02:59Z")

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succesfully enter app container, is this saying my domain restricted by Encrypt? root@docker-s-1vcpu-2gb-sgp1-01-app:/shared/letsencrypt# ./acme.sh --issue -d bbs.antivte.com -k 4096 -w /var/www/discourse/public --debu…

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## [I can't receive email by using G suite](https://meta.discourse.org/t/i-cant-receive-email-by-using-g-suite/137092)

<div class="topic-metadata">

**Author:** [@wonmew](https://meta.discourse.org/u/wonmew)\
**Replies:** 3\
**Last updated:** [December 26, 2019, 3:35pm UTC](https://meta.discourse.org/t/i-cant-receive-email-by-using-g-suite/137092 "2019-12-26T15:35:55Z")

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DISCOURSE\_DEVELOPER\_EMAILS: me@mydomain.com DISCOURSE\_SMTP\_ADDRESS: smtp.gmail.com DISCOURSE\_SMTP\_PORT: 587 DISCOURSE\_SMTP\_USER\_NAME: me@mydomain.com DISCOURSE\_SMTP\_PASSWORD: my password it doesn’t work, I am stuck here …

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## [Showing "signup cta" quickly](https://meta.discourse.org/t/showing-signup-cta-quickly/137016)

<div class="topic-metadata">

**Author:** [@nujabes](https://meta.discourse.org/u/nujabes)\
**Replies:** 4\
**Last updated:** [December 26, 2019, 3:57am UTC](https://meta.discourse.org/t/showing-signup-cta-quickly/137016 "2019-12-26T03:57:09Z")

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I can see my “signup cta”, but it seems that it will be shown after about 5 minutes. How can I change this “5 minutes” to “0 minutes”?

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## [How can I add a link to the user menu without admin access?](https://meta.discourse.org/t/how-can-i-add-a-link-to-the-user-menu-without-admin-access/137063)

<div class="topic-metadata">

**Author:** [@gingerman](https://meta.discourse.org/u/gingerman)\
**Replies:** 1\
**Last updated:** [December 26, 2019, 3:28am UTC](https://meta.discourse.org/t/how-can-i-add-a-link-to-the-user-menu-without-admin-access/137063 "2019-12-26T03:28:28Z")

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Continuing the discussion from: Add link in user menu - #9 @Johani Is there a way end user (not admin via theme) can add a section to the user menu. For example, I would like to add likes as a user menu similar to your …

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## [Problem Sending Activation Email](https://meta.discourse.org/t/problem-sending-activation-email/136997)

<div class="topic-metadata">

**Author:** [@nparab](https://meta.discourse.org/u/nparab)\
**Replies:** 4\
**Last updated:** [December 25, 2019, 11:44pm UTC](https://meta.discourse.org/t/problem-sending-activation-email/136997 "2019-12-25T23:44:00Z")

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I have installed Discourse using the 1-click app install on DigitalOcean with LetsEncrypt HTTPS support. I’m not receiving the activation email on my admin email account. When I run ./discourse-doctor, on the Email Send …

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## [Default domain](https://meta.discourse.org/t/defaults-domain/137052)

<div class="topic-metadata">

**Author:** [@Gjithcka\_al](https://meta.discourse.org/u/Gjithcka_al)\
**Replies:** 8\
**Last updated:** [December 26, 2019, 2:29am UTC](https://meta.discourse.org/t/defaults-domain/137052 "2019-12-26T02:29:15Z")

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Dear friends, I have tried to install your platform and it’s very easy and useful, but I am facing some issues. I can name my main domain, but only subdomains. For example, forum.domain.com, meanwhile domain.com doesn’t...

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## [Permissions for specific users](https://meta.discourse.org/t/permissions-for-specific-users/137029)

<div class="topic-metadata">

**Author:** [@Gronkhou](https://meta.discourse.org/u/Gronkhou)\
**Replies:** 3\
**Last updated:** [December 26, 2019, 12:53am UTC](https://meta.discourse.org/t/permissions-for-specific-users/137029 "2019-12-26T00:53:06Z")

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How can i set Permissions for Specific Users so they can only Write in theyr own Category (we host gameservers and the S-Admins from these shoud be able to write in theyr Server Category but not in the server category of…

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## [Changing URLs and titles of Cakeday pages](https://meta.discourse.org/t/changing-urls-and-titles-of-cakeday-pages/137044)

<div class="topic-metadata">

**Author:** [@shaleedt](https://meta.discourse.org/u/shaleedt)\
**Replies:** 1\
**Last updated:** [December 26, 2019, 12:05am UTC](https://meta.discourse.org/t/changing-urls-and-titles-of-cakeday-pages/137044 "2019-12-26T00:05:57Z")

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How cn i change the name of the Title heading for cake day plugin. Currently when i open up the feature, the title states, “Cakedayanniversariestoday”. I would like to change it to something like “Member Anniverasruies” …

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## [Discourse Backup from AWS](https://meta.discourse.org/t/discourse-backup-from-aws/137045)

<div class="topic-metadata">

**Author:** [@ashishsecdev](https://meta.discourse.org/u/ashishsecdev)\
**Replies:** 2\
**Last updated:** [December 25, 2019, 9:18pm UTC](https://meta.discourse.org/t/discourse-backup-from-aws/137045 "2019-12-25T21:18:40Z")

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Hi All, I had hosted the Discourse on AWS using the Bitnami instance but looks like there are lot of limitations in it and even the setup isn’t as per the recommendation from Discourse document. For example: I am not ab…

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## [Unable to setup Discourse CLI on AWS Bitnami hosted instance](https://meta.discourse.org/t/unable-to-setup-discourse-cli-on-aws-bitnami-hosted-instance/137024)

<div class="topic-metadata">

**Author:** [@ashishsecdev](https://meta.discourse.org/u/ashishsecdev)\
**Replies:** 2\
**Last updated:** [December 25, 2019, 2:59pm UTC](https://meta.discourse.org/t/unable-to-setup-discourse-cli-on-aws-bitnami-hosted-instance/137024 "2019-12-25T14:59:43Z")

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Hi All, I am trying to configure the AWS hosted Discourse CLI and the API is needed to be called at http://{ip}:3000 I have setup the “Inbound TCP” rule on AWS but it isn’t working. Is there anyone who can help with th…

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## [Can I see in the statistics which post received the most likes](https://meta.discourse.org/t/can-i-see-in-the-statistics-which-post-received-the-most-likes/39407)

<div class="topic-metadata">

**Author:** [@Lena](https://meta.discourse.org/u/Lena)\
**Replies:** 6\
**Last updated:** [December 25, 2019, 11:02am UTC](https://meta.discourse.org/t/can-i-see-in-the-statistics-which-post-received-the-most-likes/39407 "2019-12-25T11:02:01Z")

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Hi, We are currently setting up our own discourse forum and I would like to know whether there is a way to see which posts received the most likes. I looked for such feature in the statistics overview but couldn’t find …

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## [Showing categories statically above most recent posts](https://meta.discourse.org/t/showing-categories-statically-above-most-recent-posts/136939)

<div class="topic-metadata">

**Author:** [@tommy87](https://meta.discourse.org/u/tommy87)\
**Replies:** 2\
**Last updated:** [December 25, 2019, 2:48am UTC](https://meta.discourse.org/t/showing-categories-statically-above-most-recent-posts/136939 "2019-12-25T02:48:34Z")

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Hello. My forum is fairly new and I’d like to have a static listing of the categories that show’s at all times in addition to the forum showing the most recent posts below. How should I do this? Thanks.

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