# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=661

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 662

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## [Can't reach new install via IP or DNS](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001)

<div class="topic-metadata">

**Author:** [@Kubib](https://meta.discourse.org/u/Kubib)\
**Replies:** 8\
**Last updated:** [December 24, 2019, 10:12pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001 "2019-12-24T22:12:20Z")

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When I try to install discourse on Ubuntu 18.04 x86\_64 vps 2gb ram i got this error. I cant reach my forum with ip and the dns. I dont know that to do.

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## [How much is Discourse affected by a faster CPU?](https://meta.discourse.org/t/how-much-is-discourse-affected-by-a-faster-cpu/58407)

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**Author:** [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Replies:** 42\
**Last updated:** [December 24, 2019, 3:10pm UTC](https://meta.discourse.org/t/how-much-is-discourse-affected-by-a-faster-cpu/58407 "2019-12-24T15:10:46Z")

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I recently moved my own Discourse from Digital Ocean to a colocated mini-PC I purchased from Ali Express. This is a good apples to apples of increasing CPU performance with the exact same Discourse instance. Digital Oce…

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## [Easy Wordpress installation](https://meta.discourse.org/t/easy-wordpress-installation/136975)

<div class="topic-metadata">

**Author:** [@90853409](https://meta.discourse.org/u/90853409)\
**Replies:** 1\
**Last updated:** [December 24, 2019, 1:47pm UTC](https://meta.discourse.org/t/easy-wordpress-installation/136975 "2019-12-24T13:47:48Z")

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What would be the easiest way to install wordpress without programming skills? I was wondering weather there is a tool like with which i can choose a tamplet and then install it on wordpress with some clicks. Then I can…

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## [More than one site as different container running on the same do server](https://meta.discourse.org/t/more-than-one-site-as-different-container-running-on-the-same-do-server/136911)

<div class="topic-metadata">

**Author:** [@wanghaisheng](https://meta.discourse.org/u/wanghaisheng)\
**Replies:** 3\
**Last updated:** [December 24, 2019, 2:01am UTC](https://meta.discourse.org/t/more-than-one-site-as-different-container-running-on-the-same-do-server/136911 "2019-12-24T02:01:17Z")

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I have installed successfully site 1 and run it over a month.today I follow the instruction here https://meta.discourse.org/t/running-other-websites-on-the-same-machine-as-discourse/17247,I have edited the first discours…

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## [Mail and smtp.office365.com](https://meta.discourse.org/t/mail-and-smtp-office365-com/136872)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 1\
**Last updated:** [December 24, 2019, 1:17am UTC](https://meta.discourse.org/t/mail-and-smtp-office365-com/136872 "2019-12-24T01:17:58Z")

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I’m working through Troubleshoot email on a new Discourse install - #2 to work out why mail is not going out on a new discourse instance. I am able to send mail from the device using swaks I can telnet into the mail se…

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## [Discourse Email Failure](https://meta.discourse.org/t/discourse-email-failure/136899)

<div class="topic-metadata">

**Author:** [@Gronkhou](https://meta.discourse.org/u/Gronkhou)\
**Replies:** 1\
**Last updated:** [December 23, 2019, 4:08pm UTC](https://meta.discourse.org/t/discourse-email-failure/136899 "2019-12-23T16:08:13Z")

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Ive noticed that i dont recieve emails (ive created my admin account with rake sience i cant get the email for the Set-Up account) then i noticed the following in my Panel Logs 553 5.7.1 \<noreply@forum.speargaming.de\>:…

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## [Disabling tl2 promotion message](https://meta.discourse.org/t/disabling-tl2-promotion-message/136848)

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**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 3\
**Last updated:** [October 17, 2023, 3:45pm UTC](https://meta.discourse.org/t/disabling-tl2-promotion-message/136848 "2023-10-17T15:45:01Z")

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How can I disable discourse tl2 promotion message? :thinking:

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## [Rake error during update (not fatal)](https://meta.discourse.org/t/rake-error-during-update-not-fatal/136823)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 4\
**Last updated:** [December 23, 2019, 4:53pm UTC](https://meta.discourse.org/t/rake-error-during-update-not-fatal/136823 "2019-12-23T16:53:26Z")

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I saw this go by in the logs, but the upgrade continued with apparent success: Waiting for Unicorn to reload........................................................... $ bundle exec rake assets:flush\_sw rake aborted! Do…

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## [Discourse Setup](https://meta.discourse.org/t/discourse-setup/136852)

<div class="topic-metadata">

**Author:** [@RCOfficial](https://meta.discourse.org/u/RCOfficial)\
**Replies:** 3\
**Last updated:** [December 23, 2019, 11:53am UTC](https://meta.discourse.org/t/discourse-setup/136852 "2019-12-23T11:53:35Z")

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Hello, I was wondering if somebody can setup Discourse for me. I have no idea how to do it and yes i have a Linux Ubuntu Server VPS.

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## [Cannot login after upgrade](https://meta.discourse.org/t/cannot-login-after-upgrade/136870)

<div class="topic-metadata">

**Author:** [@nephilim75](https://meta.discourse.org/u/nephilim75)\
**Replies:** 4\
**Last updated:** [December 23, 2019, 10:18am UTC](https://meta.discourse.org/t/cannot-login-after-upgrade/136870 "2019-12-23T10:18:34Z")

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Hello I cannot login as admin nor as any other user after an upgrade. Tried to rebuild by using ./launcher rebuild app but it did not have any effect. Still no login possible. Any idea? What kind of information do you …

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## [Discourse-docker run with unicorn memory issue](https://meta.discourse.org/t/discourse-docker-run-with-unicorn-memory-issue/136569)

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**Author:** [@marvin-min](https://meta.discourse.org/u/marvin-min)\
**Replies:** 6\
**Last updated:** [December 23, 2019, 1:16am UTC](https://meta.discourse.org/t/discourse-docker-run-with-unicorn-memory-issue/136569 "2019-12-23T01:16:19Z")

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Run docker with the latest version discourse-docker, Mem: 2GB, 3 unicorn thread. There tons of log error as below. I, \[2019-12-17T22:44:47.722151 #19487\] INFO -- : listening on addr=0.0.0.0:3000 fd=13 I, \[2019-12-17T2…

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## [Prune old docker images - any howto?](https://meta.discourse.org/t/prune-old-docker-images-any-howto/136829)

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**Author:** [@nordize](https://meta.discourse.org/u/nordize)\
**Replies:** 1\
**Last updated:** [December 22, 2019, 3:19pm UTC](https://meta.discourse.org/t/prune-old-docker-images-any-howto/136829 "2019-12-22T15:19:11Z")

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I’ve had Discourse installed for a while via docker and performed many upgrades in the last few years. Now I ended up with quite a few docker images: # docker images REPOSITORY TAG I…

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## [Is it safe to allow HTML uploads?](https://meta.discourse.org/t/is-it-safe-to-allow-html-uploads/136797)

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**Author:** [@Alex\_P](https://meta.discourse.org/u/Alex_P)\
**Replies:** 6\
**Last updated:** [December 22, 2019, 3:13pm UTC](https://meta.discourse.org/t/is-it-safe-to-allow-html-uploads/136797 "2019-12-22T15:13:07Z")

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As far as I can see the uploaded HTMLs are just downloaded as normal files (e.g. archives or PDFs), so it’s up to the user and the browser settings (open automatically after download, …) whether to open them. But this t…

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## [Is it possible to hide topics in a category from the main list?](https://meta.discourse.org/t/is-it-possible-to-hide-topics-in-a-category-from-the-main-list/63996)

<div class="topic-metadata">

**Author:** [@r3d\_f0x](https://meta.discourse.org/u/r3d_f0x)\
**Replies:** 5\
**Last updated:** [December 22, 2019, 12:49pm UTC](https://meta.discourse.org/t/is-it-possible-to-hide-topics-in-a-category-from-the-main-list/63996 "2019-12-22T12:49:37Z")

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I have a comments category that all embedded comment topics are in. Can these be hidden from the main list? I don’t want them to clutter the forum and get bumped every time someone posts a comment.

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## [Changing a member’s email without verification](https://meta.discourse.org/t/changing-a-member-s-email-without-verification/136522)

<div class="topic-metadata">

**Author:** [@calebs](https://meta.discourse.org/u/calebs)\
**Replies:** 1\
**Last updated:** [December 22, 2019, 2:23am UTC](https://meta.discourse.org/t/changing-a-member-s-email-without-verification/136522 "2019-12-22T02:23:22Z")

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Hello. One of our members requested an email change, since the system didn’t allow her to. When she opens the verification link, it shows “Oops! That page doesn’t exist or is private”. I tried changing it from their pref…

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## [ENOENT no such file or directory error during upgrade](https://meta.discourse.org/t/enoent-no-such-file-or-directory-error-during-upgrade/136802)

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**Author:** [@johncs](https://meta.discourse.org/u/johncs)\
**Replies:** 4\
**Last updated:** [December 22, 2019, 12:19am UTC](https://meta.discourse.org/t/enoent-no-such-file-or-directory-error-during-upgrade/136802 "2019-12-22T00:19:14Z")

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The upgrade process failed and my forum is down unfortunately. Just beginning to dive into the issue, but here’s the error it choked on: Error: ENOENT: no such file or directory, open 'root='/assets',url='/assets/vendor…

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## ["enable inline onebox on all domains" = true, but no onebox](https://meta.discourse.org/t/enable-inline-onebox-on-all-domains-true-but-no-onebox/136762)

<div class="topic-metadata">

**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 4\
**Last updated:** [October 15, 2023, 2:40pm UTC](https://meta.discourse.org/t/enable-inline-onebox-on-all-domains-true-but-no-onebox/136762 "2023-10-15T14:40:13Z")

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I have allowed onebox for all domains: So where is the onebox? The link does not have a leading space or any other weirdness that I can see.

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## [Fixing an image larger than 4096kb?](https://meta.discourse.org/t/fixing-an-image-larger-than-4096kb/135718)

<div class="topic-metadata">

**Author:** [@smileypants707](https://meta.discourse.org/u/smileypants707)\
**Replies:** 5\
**Last updated:** [December 21, 2019, 2:26am UTC](https://meta.discourse.org/t/fixing-an-image-larger-than-4096kb/135718 "2019-12-21T02:26:25Z")

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Is it possible for me as an admin to fix a user’s post that contained this error? How, if so?

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## [Google Adsense content security policy error](https://meta.discourse.org/t/google-adsense-content-security-policy-error/135600)

<div class="topic-metadata">

**Author:** [@Callum\_OKane](https://meta.discourse.org/u/Callum_OKane)\
**Replies:** 8\
**Last updated:** [December 21, 2019, 10:50am UTC](https://meta.discourse.org/t/google-adsense-content-security-policy-error/135600 "2019-12-21T10:50:48Z")

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Adsense fails to load ads and just shows the word advertisement with the following error

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## [Multiple error 500 Discourse InvalidAccess in default\_current\_user\_provider.rb](https://meta.discourse.org/t/multiple-error-500-discourse-invalidaccess-in-default-current-user-provider-rb/72498)

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**Author:** [@Julian\_Somoza](https://meta.discourse.org/u/Julian_Somoza)\
**Replies:** 4\
**Last updated:** [November 3, 2017, 5:30pm UTC](https://meta.discourse.org/t/multiple-error-500-discourse-invalidaccess-in-default-current-user-provider-rb/72498 "2017-11-03T17:30:01Z")

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Hi! I start to have a lot of 500 errors (Discourse InvalidAccess) in my installation and try upgrading, downgrading, backuping, etc… The only way to solve the problem was editing the file /var/www/discourse/lib/auth/de…

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## [There are some problems in the upgrade of docker manager plug-in](https://meta.discourse.org/t/there-are-some-problems-in-the-upgrade-of-docker-manager-plug-in/136752)

<div class="topic-metadata">

**Author:** [@KevinBlandy](https://meta.discourse.org/u/KevinBlandy)\
**Replies:** 1\
**Last updated:** [December 21, 2019, 3:14am UTC](https://meta.discourse.org/t/there-are-some-problems-in-the-upgrade-of-docker-manager-plug-in/136752 "2019-12-21T03:14:42Z")

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There are some problems in the upgrade of docker manager plug-in I tried to click 【Rest Upgrade】 but there was an exception in the console What do I need to do to upgrade the docker manager plug-in to the latest v…

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## [How to mass merge topics into parents for a Yahoo Groups import?](https://meta.discourse.org/t/how-to-mass-merge-topics-into-parents-for-a-yahoo-groups-import/136555)

<div class="topic-metadata">

**Author:** [@Soretna](https://meta.discourse.org/u/Soretna)\
**Replies:** 7\
**Last updated:** [December 20, 2019, 10:11pm UTC](https://meta.discourse.org/t/how-to-mass-merge-topics-into-parents-for-a-yahoo-groups-import/136555 "2019-12-20T22:11:31Z")

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After importing many tens of thousands of old posts from Yahoo Groups into Discourse, I’m left with a lot of disconnected topics that should be the same thread. It seems that the intuitive solution for this would be to s…

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## [Changing "Type title, or paste a link here" text](https://meta.discourse.org/t/changing-type-title-or-paste-a-link-here-text/117858)

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**Author:** [@L30110](https://meta.discourse.org/u/L30110)\
**Replies:** 4\
**Last updated:** [December 20, 2019, 8:55pm UTC](https://meta.discourse.org/t/changing-type-title-or-paste-a-link-here-text/117858 "2019-12-20T20:55:00Z")

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I’d like to change the “type title, or paste a link here” text that appears in the “Create a new topic” subject box, to remove the reference to links, which tends to be abused by users. I edited: js.composer.title\_or\_l…

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## [Change default sharing image](https://meta.discourse.org/t/change-default-sharing-image/136600)

<div class="topic-metadata">

**Author:** [@cookywook](https://meta.discourse.org/u/cookywook)\
**Replies:** 9\
**Last updated:** [December 20, 2019, 2:46pm UTC](https://meta.discourse.org/t/change-default-sharing-image/136600 "2019-12-20T14:46:32Z")

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When we share forum posts elsewhere, the open graph image defaults to the avatar of the poster, which doesn’t look great. Is there a way to change it to something else by default? I searched for other posts on this and…

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## [Invalid input for update\_ip\_address](https://meta.discourse.org/t/invalid-input-for-update-ip-address/77085)

<div class="topic-metadata">

**Author:** [@SimonWu](https://meta.discourse.org/u/SimonWu)\
**Replies:** 17\
**Last updated:** [December 20, 2019, 12:52pm UTC](https://meta.discourse.org/t/invalid-input-for-update-ip-address/77085 "2019-12-20T12:52:01Z")

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Hi, There is a lot of errors in /logs, which states there is invalid input for update\_ip\_address operation. The discourse is deployed in Azure, with a separated PostgreSQL and Redis service. Error logs: /var/www/d…

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## [Migrate old uploads to minio](https://meta.discourse.org/t/migrate-old-uploads-to-minio/134780)

<div class="topic-metadata">

**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 4\
**Last updated:** [December 20, 2019, 12:44pm UTC](https://meta.discourse.org/t/migrate-old-uploads-to-minio/134780 "2019-12-20T12:44:25Z")

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I’m doing somthing like this: DISCOURSE\_S3\_BUCKET="abc" DISCOURSE\_S3\_REGION="minio" DISCOURSE\_S3\_ACCESS\_KEY\_ID="abc" DISCOURSE\_S3\_SECRET\_ACCESS\_KEY="abc" DISCOURSE\_S3\_ENDPOINT="my minio endpoint" rake uploads:migrate\_t…

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## [Change category \<title\>](https://meta.discourse.org/t/change-category-title/136338)

<div class="topic-metadata">

**Author:** [@Alex\_P](https://meta.discourse.org/u/Alex_P)\
**Replies:** 11\
**Last updated:** [December 20, 2019, 8:11am UTC](https://meta.discourse.org/t/change-category-title/136338 "2019-12-20T08:11:44Z")

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Is it possible to change the category page titles from e.g. “Latest %category% topics” to “%category% - latest topics”? “Latest Programming topics” sounds fine in English, but in Russian “Последние Программирование тем…

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## [Request a profile photo during registration?](https://meta.discourse.org/t/request-a-profile-photo-during-registration/136567)

<div class="topic-metadata">

**Author:** [@AtakanYildirim1](https://meta.discourse.org/u/AtakanYildirim1)\
**Replies:** 3\
**Last updated:** [December 20, 2019, 2:13am UTC](https://meta.discourse.org/t/request-a-profile-photo-during-registration/136567 "2019-12-20T02:13:09Z")

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Hi, community Is it possible to ask users to upload profile photos while registering?

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## [Missing stats on new host](https://meta.discourse.org/t/missing-stats-on-new-host/136516)

<div class="topic-metadata">

**Author:** [@koltl](https://meta.discourse.org/u/koltl)\
**Replies:** 3\
**Last updated:** [December 20, 2019, 12:41am UTC](https://meta.discourse.org/t/missing-stats-on-new-host/136516 "2019-12-20T00:41:08Z")

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I recently migrated my Discourse to a new host using backups. When I restored my backup onto the new host, everything transfers over including users, however it only shows 1 user with 1 trust level compared to the 315 o…

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## [Is there a way to change the position of "Hide Details"?](https://meta.discourse.org/t/is-there-a-way-to-change-the-position-of-hide-details/73239)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 1\
**Last updated:** [November 1, 2017, 8:56pm UTC](https://meta.discourse.org/t/is-there-a-way-to-change-the-position-of-hide-details/73239 "2017-11-01T20:56:41Z")

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Hi, Discourse Markdown is very powerful. Only a small feature I’m wonder whether it can do. As we see must be on the very first position to take effect. ▶ Summary But I usually write things in this way A B B1 …

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