# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=667

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 668

---

## [How to embed private videos?](https://meta.discourse.org/t/how-to-embed-private-videos/121931)

<div class="topic-metadata">

**Author:** [@Nina\_11](https://meta.discourse.org/u/Nina_11)\
**Replies:** 16\
**Last updated:** [December 4, 2019, 6:57pm UTC](https://meta.discourse.org/t/how-to-embed-private-videos/121931 "2019-12-04T18:57:40Z")

</div>

Hi - My team is using a private Discourse forum right now, and we’d like to embed videos in our forum. However, we want to keep our videos private so we don’t want to host these videos on YouTube or Vimeo. Do we have an…

---

## [Updating Likes in \`user\_stats\` in the database via SQL](https://meta.discourse.org/t/updating-likes-in-user-stats-in-the-database-via-sql/135283)

<div class="topic-metadata">

**Author:** [@pgr](https://meta.discourse.org/u/pgr)\
**Replies:** 2\
**Last updated:** [December 4, 2019, 1:47pm UTC](https://meta.discourse.org/t/updating-likes-in-user-stats-in-the-database-via-sql/135283 "2019-12-04T13:47:40Z")

</div>

Hey everyone! Is there somewhere where I can find a ready-made query to update likes\_given and likes\_received in the user\_stats table? I’m not sure where that is supposed to come from, probably something based on what i…

---

## [What is the best OS to install?](https://meta.discourse.org/t/what-is-the-best-os-to-install/135026)

<div class="topic-metadata">

**Author:** [@Eduardo\_Braga](https://meta.discourse.org/u/Eduardo_Braga)\
**Replies:** 1\
**Last updated:** [December 4, 2019, 2:05am UTC](https://meta.discourse.org/t/what-is-the-best-os-to-install/135026 "2019-12-04T02:05:57Z")

</div>

I will install the forum on VPS vultr, I have these 3 options, which one do you recommend? Ubuntu Debian 9 CentOS 7

---

## [First Class Support for 3rd Party Video Services](https://meta.discourse.org/t/first-class-support-for-3rd-party-video-services/121241)

<div class="topic-metadata">

**Author:** [@ryanerwin](https://meta.discourse.org/u/ryanerwin)\
**Replies:** 11\
**Last updated:** [December 4, 2019, 1:30am UTC](https://meta.discourse.org/t/first-class-support-for-3rd-party-video-services/121241 "2019-12-04T01:30:31Z")

</div>

I think that one of the primary reasons that Discourse and Discourse communities exist is to be a distributed system of ideas and discussion, free from any one perspective. Linking to videos is a very popular way to sha…

---

## [Customize/Text for specific languages](https://meta.discourse.org/t/customize-text-for-specific-languages/134987)

<div class="topic-metadata">

**Author:** [@Antichrist](https://meta.discourse.org/u/Antichrist)\
**Replies:** 2\
**Last updated:** [December 3, 2019, 11:47pm UTC](https://meta.discourse.org/t/customize-text-for-specific-languages/134987 "2019-12-03T23:47:52Z")

</div>

Hello, Is it possible to customize site texts inside Customize, for specific languages? Would be great if I could translate for example, the “An account is required. Please create an account or log in to continue.” if …

---

## [How to flag account registrations from the same ip?](https://meta.discourse.org/t/how-to-flag-account-registrations-from-the-same-ip/72656)

<div class="topic-metadata">

**Author:** [@JagWaugh](https://meta.discourse.org/u/JagWaugh)\
**Replies:** 3\
**Last updated:** [December 3, 2019, 9:00pm UTC](https://meta.discourse.org/t/how-to-flag-account-registrations-from-the-same-ip/72656 "2019-12-03T21:00:03Z")

</div>

Is there a way to automatically flag a moderator when a user creates an account from the same ip as an existing account? I don’t necessarily want to block the new account if the “Registration IP Address” or “Last IP Add…

---

## [Emoji not recognized after cyrillic symbols](https://meta.discourse.org/t/emoji-not-recognized-after-cyrillic-symbols/72091)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 18\
**Last updated:** [December 3, 2019, 7:42pm UTC](https://meta.discourse.org/t/emoji-not-recognized-after-cyrillic-symbols/72091 "2019-12-03T19:42:05Z")

</div>

Example: Всегда можно уделить время туристу:slight\_smile: Renders as: Всегда можно уделить время туристу:slight\_smile: Here, there is no space between the emoji code and the Russian word preceeding it. Compare to …

---

## [Problem in installing Let's Encrypt SSL for www and non-www](https://meta.discourse.org/t/problem-in-installing-lets-encrypt-ssl-for-www-and-non-www/88515)

<div class="topic-metadata">

**Author:** [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)\
**Replies:** 10\
**Last updated:** [December 3, 2019, 7:00pm UTC](https://meta.discourse.org/t/problem-in-installing-lets-encrypt-ssl-for-www-and-non-www/88515 "2019-12-03T19:00:08Z")

</div>

TLDR: Only one version is working with SSL, either www or non-www, as same as hostname provided while installation. It’s related to Let’s Encrypt SSL installation as written at Docs. So, after launching setup it was as…

---

## [Staging instance on same Production instance Docker Server?](https://meta.discourse.org/t/staging-instance-on-same-production-instance-docker-server/134990)

<div class="topic-metadata">

**Author:** [@mreach](https://meta.discourse.org/u/mreach)\
**Replies:** 1\
**Last updated:** [December 3, 2019, 6:42pm UTC](https://meta.discourse.org/t/staging-instance-on-same-production-instance-docker-server/134990 "2019-12-03T18:42:27Z")

</div>

Any recommendations or steps to follow in setting up a staging Discord instance on the host that’s also hosting a production instance of Discourse? I am thinking about standard things you’d do with a Rails app, but due …

---

## [Server requirements expectations](https://meta.discourse.org/t/server-requirements-expectations/134760)

<div class="topic-metadata">

**Author:** [@bchesneau](https://meta.discourse.org/u/bchesneau)\
**Replies:** 4\
**Last updated:** [December 3, 2019, 5:58pm UTC](https://meta.discourse.org/t/server-requirements-expectations/134760 "2019-12-03T17:58:45Z")

</div>

Is there any metrics around to estimate the server requirements? What should I expect for a core of 2.4 GHz, 1 GB of RAM in term of concurrent users & co?

---

## [Wired thing happend when create user via API](https://meta.discourse.org/t/wired-thing-happend-when-create-user-via-api/134951)

<div class="topic-metadata">

**Author:** [@NathanLei](https://meta.discourse.org/u/NathanLei)\
**Replies:** 4\
**Last updated:** [December 3, 2019, 1:40pm UTC](https://meta.discourse.org/t/wired-thing-happend-when-create-user-via-api/134951 "2019-12-03T13:40:08Z")

</div>

When I test API users.json , I use postman to create User, it works, and activated by default, means active=true works But when I create a user with code in node.js. same params, active=true don’t work anymore, But…

---

## [non-Persian numbers in \<li\> of a Persian forum](https://meta.discourse.org/t/non-persian-numbers-in-li-of-a-persian-forum/68990)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 4\
**Last updated:** [December 3, 2019, 7:30am UTC](https://meta.discourse.org/t/non-persian-numbers-in-li-of-a-persian-forum/68990 "2019-12-03T07:30:05Z")

</div>

after the new common mark have been installed, the list numbers are becoming English in our forum which is Persian. that is: if you want to start a numbered-list, you should first change the language of your keyboard …

---

## [How to Change the IP Address](https://meta.discourse.org/t/how-to-change-the-ip-address/134939)

<div class="topic-metadata">

**Author:** [@Helical\_Insight](https://meta.discourse.org/u/Helical_Insight)\
**Replies:** 5\
**Last updated:** [December 3, 2019, 6:37am UTC](https://meta.discourse.org/t/how-to-change-the-ip-address/134939 "2019-12-03T06:37:07Z")

</div>

Hello Team Discourse, I have changed my forum IP from old to the new IP from my EC instance, Now I want to update that IP in my website where can I do that. Thank You Shailaja Ramchander

---

## [429 too many emoji requests 😥](https://meta.discourse.org/t/429-too-many-emoji-requests/76561)

<div class="topic-metadata">

**Author:** [@Fredo](https://meta.discourse.org/u/Fredo)\
**Replies:** 8\
**Last updated:** [September 8, 2023, 2:23pm UTC](https://meta.discourse.org/t/429-too-many-emoji-requests/76561 "2023-09-08T14:23:20Z")

</div>

After opening the emoji selector in the post editor, discourse throws users out once they load a page again (like after submitting a post). 429 Too Many Requests Your IP address has made too many requests to this serv…

---

## [How to deploy on AWS](https://meta.discourse.org/t/how-to-deploy-on-aws/134879)

<div class="topic-metadata">

**Author:** [@ParthParmar](https://meta.discourse.org/u/ParthParmar)\
**Replies:** 3\
**Last updated:** [December 3, 2019, 2:17am UTC](https://meta.discourse.org/t/how-to-deploy-on-aws/134879 "2019-12-03T02:17:56Z")

</div>

How can i install Discourse on Amazon Web Services

---

## [Dotnetnuke SSO module](https://meta.discourse.org/t/dotnetnuke-sso-module/134914)

<div class="topic-metadata">

**Author:** [@vincentp](https://meta.discourse.org/u/vincentp)\
**Replies:** 0\
**Last updated:** [December 2, 2019, 10:06pm UTC](https://meta.discourse.org/t/dotnetnuke-sso-module/134914 "2019-12-02T22:06:04Z")

</div>

Hi All I have published the source to my Dotnet Nuke SSO module https://github.com/VSoftTechnologies/VSoft.DiscourseSSO This is modified from some code I found somewhere a year ago (can’t remember where, but the licen…

---

## [Can all staff see all pending invites?](https://meta.discourse.org/t/can-all-staff-see-all-pending-invites/134878)

<div class="topic-metadata">

**Author:** [@rdprickett](https://meta.discourse.org/u/rdprickett)\
**Replies:** 3\
**Last updated:** [December 2, 2019, 6:11pm UTC](https://meta.discourse.org/t/can-all-staff-see-all-pending-invites/134878 "2019-12-02T18:11:24Z")

</div>

We have a couple people managing our Discourse forum as admins. But when we look at invited users (those invited to join the forum, not just invited to a topic) each person can only see the invites he/she has sent. Is th…

---

## [Change the username creation rule](https://meta.discourse.org/t/change-the-username-creation-rule/134882)

<div class="topic-metadata">

**Author:** [@Vincent\_Verdeil](https://meta.discourse.org/u/Vincent_Verdeil)\
**Replies:** 1\
**Last updated:** [December 2, 2019, 4:51pm UTC](https://meta.discourse.org/t/change-the-username-creation-rule/134882 "2019-12-02T16:51:28Z")

</div>

Hi, Our users are created with sso, and their default username is then following the rule: firstname.name. I would like to have Firstname\_Name by default, is there a way to do it?

---

## [Amazon Affiliate ads without iframe](https://meta.discourse.org/t/amazon-affiliate-ads-without-iframe/134765)

<div class="topic-metadata">

**Author:** [@aaronpk](https://meta.discourse.org/u/aaronpk)\
**Replies:** 1\
**Last updated:** [December 2, 2019, 3:33pm UTC](https://meta.discourse.org/t/amazon-affiliate-ads-without-iframe/134765 "2019-12-02T15:33:55Z")

</div>

It appears Amazon is no longer providing the iframe code for their ads. I only get the option to copy Javascript code now. Is there a plan to update the advertising plugin to support the new Javascript ads?

---

## [Creating links to a particular header in a topic](https://meta.discourse.org/t/creating-links-to-a-particular-header-in-a-topic/134870)

<div class="topic-metadata">

**Author:** [@craigconstantine](https://meta.discourse.org/u/craigconstantine)\
**Replies:** 1\
**Last updated:** [December 2, 2019, 3:07pm UTC](https://meta.discourse.org/t/creating-links-to-a-particular-header-in-a-topic/134870 "2019-12-02T15:07:49Z")

</div>

I saw a topic here about how to do this, but now I cannot find it… \<h2 id="whatever"\>... and then links like /t/foo-topic/42#whatever will work to bring the browser view to the header

---

## [Failed upgrade from 2.3.2 to 2.3.6 due to discourse assign plugin](https://meta.discourse.org/t/failed-upgrade-from-2-3-2-to-2-3-6-due-to-discourse-assign-plugin/134841)

<div class="topic-metadata">

**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 5\
**Last updated:** [December 2, 2019, 2:02pm UTC](https://meta.discourse.org/t/failed-upgrade-from-2-3-2-to-2-3-6-due-to-discourse-assign-plugin/134841 "2019-12-02T14:02:48Z")

</div>

When I try to upgrade from 2.3.2 to 2.3.6 I see this error: I, \[2019-12-02T07:43:47.773465 #1\] INFO -- : \> cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' rake aborted! ArgumentError: Unknown mig…

---

## [Plugins section not working properly](https://meta.discourse.org/t/plugins-section-not-working-properly/134713)

<div class="topic-metadata">

**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\
**Replies:** 6\
**Last updated:** [December 2, 2019, 1:34pm UTC](https://meta.discourse.org/t/plugins-section-not-working-properly/134713 "2019-12-02T13:34:58Z")

</div>

Not sure what’s going on here, but my plug-ins section isn’t working. When you click a tab, no setting open up. Just blank! I have tried rebuilding 3 times. Any ideas please?

---

## [Editing pops topic to top of Latest](https://meta.discourse.org/t/editing-pops-topic-to-top-of-latest/134831)

<div class="topic-metadata">

**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 5\
**Last updated:** [December 2, 2019, 7:40am UTC](https://meta.discourse.org/t/editing-pops-topic-to-top-of-latest/134831 "2019-12-02T07:40:34Z")

</div>

On my forum, any edit to any post in a topic pops that topic to the top of Latest, which is sometimes confusing. But when @codinghorror (inevitably :slight\_smile: ) edits my posts on meta.discourse.org, it does not pop t…

---

## [Authentication using 3rd Party (custom) Logic](https://meta.discourse.org/t/authentication-using-3rd-party-custom-logic/131367)

<div class="topic-metadata">

**Author:** [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)\
**Replies:** 1\
**Last updated:** [November 30, 2019, 4:01pm UTC](https://meta.discourse.org/t/authentication-using-3rd-party-custom-logic/131367 "2019-11-30T16:01:27Z")

</div>

I’m trying to write a plugin that will allow you to login to discourse with some “custom” logic No username and password, maybe a Pin Number or a One Time Token you generate. I am willing to write the logic etc, but I’…

---

## [SSO Login page not showing up](https://meta.discourse.org/t/sso-login-page-not-showing-up/132261)

<div class="topic-metadata">

**Author:** [@cgcs](https://meta.discourse.org/u/cgcs)\
**Replies:** 4\
**Last updated:** [November 30, 2019, 3:53pm UTC](https://meta.discourse.org/t/sso-login-page-not-showing-up/132261 "2019-11-30T15:53:39Z")

</div>

I followed the Official SSO thread but can’t seem to get the universal login page to show up. When I just enabled oAuth it worked. I logged in using “with Auth0” button with no problem. When I enabled SSO, it redirecte…

---

## [What are the consequences of changing a user username?](https://meta.discourse.org/t/what-are-the-consequences-of-changing-a-user-username/134723)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [November 29, 2019, 9:30pm UTC](https://meta.discourse.org/t/what-are-the-consequences-of-changing-a-user-username/134723 "2019-11-29T21:30:14Z")

</div>

I’ve migrated an old (15+ years) phpbb forum and the usernames were set automatically by Discourse. I’m currently allowing users to change their username without a duration limit after the account creation. Are there a…

---

## [Rake api\_key:get broken](https://meta.discourse.org/t/rake-api-key-get-broken/132948)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 16\
**Last updated:** [November 29, 2019, 7:37pm UTC](https://meta.discourse.org/t/rake-api-key-get-broken/132948 "2019-11-29T19:37:46Z")

</div>

Well, an install failed (my install script gets an API key so that it can set the mailgun\_api\_key). I checked too on my local dev instance. $ rake api\_key:get rake aborted! NoMethodError: undefined method \`create\_master…

---

## [Can the order of the comment dates on a post be flipped?](https://meta.discourse.org/t/can-the-order-of-the-comment-dates-on-a-post-be-flipped/134677)

<div class="topic-metadata">

**Author:** [@Avraham](https://meta.discourse.org/u/Avraham)\
**Replies:** 4\
**Last updated:** [November 29, 2019, 5:34pm UTC](https://meta.discourse.org/t/can-the-order-of-the-comment-dates-on-a-post-be-flipped/134677 "2019-11-29T17:34:21Z")

</div>

I notice that the comments on posts are listed oldest to newest. That causes the user to have to scroll down (or drag the comment bar) down to the bottom. Is there a setting that will post the most recent comment at th…

---

## [Fixed create topic/reply button in mobile?](https://meta.discourse.org/t/fixed-create-topic-reply-button-in-mobile/134694)

<div class="topic-metadata">

**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 2\
**Last updated:** [November 3, 2023, 2:15pm UTC](https://meta.discourse.org/t/fixed-create-topic-reply-button-in-mobile/134694 "2023-11-03T14:15:11Z")

</div>

Is there a theme or theme component that have fixed button for creating topic or replying to existing topic? My users have struggle in learning how to do it.

---

## [Fixing SSL mixed content errors with external NGINX proxy via UNIX socket](https://meta.discourse.org/t/fixing-ssl-mixed-content-errors-with-external-nginx-proxy-via-unix-socket/134683)

<div class="topic-metadata">

**Author:** [@kmm](https://meta.discourse.org/u/kmm)\
**Replies:** 1\
**Last updated:** [November 29, 2019, 6:32am UTC](https://meta.discourse.org/t/fixing-ssl-mixed-content-errors-with-external-nginx-proxy-via-unix-socket/134683 "2019-11-29T06:32:19Z")

</div>

Howdy, I recently deployed a Discourse instance behind my pre-existing NGINX server using the “socketed” template. It works fine, except that I’m getting mixed content warnings originating from the web worker process re…

[Previous page](https://meta.discourse.org/c/support/6.md?page=666)

[Next page](https://meta.discourse.org/c/support/6.md?page=668)
