# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=670

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 671

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## [Local Font in Discourse](https://meta.discourse.org/t/local-font-in-discourse/133782)

<div class="topic-metadata">

**Author:** [@Ali3](https://meta.discourse.org/u/Ali3)\
**Replies:** 0\
**Last updated:** [November 19, 2019, 12:40pm UTC](https://meta.discourse.org/t/local-font-in-discourse/133782 "2019-11-19T12:40:43Z")

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Hello, Is there any one using Local Fonts in Discourse? I have a local font which i want to use in the platform! The font is not available in Google fonts i have the fonts file and want to use in my forum. Someone had a…

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## [Discourse quickly exceeding PUT limit on Amazon S3](https://meta.discourse.org/t/discourse-quickly-exceeding-put-limit-on-amazon-s3/124899)

<div class="topic-metadata">

**Author:** [@pawelorzech](https://meta.discourse.org/u/pawelorzech)\
**Replies:** 5\
**Last updated:** [November 19, 2019, 1:34pm UTC](https://meta.discourse.org/t/discourse-quickly-exceeding-put-limit-on-amazon-s3/124899 "2019-11-19T13:34:08Z")

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Hi, I have a tricky question. I turned on backups on S3 for my Discourse instance. They are configured correctly (as in backups are happening) I think in Discourse. Here’s my log of settings (it’s Polish, but you’ll figu…

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## [Topic organizer plugin](https://meta.discourse.org/t/topic-organizer-plugin/133759)

<div class="topic-metadata">

**Author:** [@Surendra-Patil](https://meta.discourse.org/u/Surendra-Patil)\
**Replies:** 1\
**Last updated:** [November 19, 2019, 12:35pm UTC](https://meta.discourse.org/t/topic-organizer-plugin/133759 "2019-11-19T12:35:43Z")

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one of my colleagues has developed one plugin name is a topic organizer. GitHub - jineetd/discourse-topic-organizer · GitHub. this is a github url of a plugin. so when we installed this plugin on discourse, all things …

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## [How to have topic description on top page](https://meta.discourse.org/t/how-to-have-topic-description-on-top-page/133677)

<div class="topic-metadata">

**Author:** [@yumoto\_nt](https://meta.discourse.org/u/yumoto_nt)\
**Replies:** 4\
**Last updated:** [November 19, 2019, 7:19am UTC](https://meta.discourse.org/t/how-to-have-topic-description-on-top-page/133677 "2019-11-19T07:19:01Z")

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Is there any way to show a part of description of a topic on top page? I want to show to make what the topic is about clear on top page. What would you do that to achieve that?

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## [Question: Different forums same users?](https://meta.discourse.org/t/question-different-forums-same-users/133757)

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**Author:** [@Noba](https://meta.discourse.org/u/Noba)\
**Replies:** 1\
**Last updated:** [November 19, 2019, 7:10am UTC](https://meta.discourse.org/t/question-different-forums-same-users/133757 "2019-11-19T07:10:18Z")

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Would it be possible to use the same SQL and same cookies across domains? For example, having the same users for example.com and example.org but different discourse installation?

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## [Daily performance report not posted/generated](https://meta.discourse.org/t/daily-performance-report-not-posted-generated/133534)

<div class="topic-metadata">

**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 9\
**Last updated:** [November 18, 2019, 11:49pm UTC](https://meta.discourse.org/t/daily-performance-report-not-posted-generated/133534 "2019-11-18T23:49:04Z")

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The setting daily performance report is on for a few days, but I’ve never seen such a report in my Staff category. How can I find out what is going wrong? Can someone confirm this issue on their end?

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## [Any way to limit times that system emails?](https://meta.discourse.org/t/any-way-to-limit-times-that-system-emails/133521)

<div class="topic-metadata">

**Author:** [@DavidO](https://meta.discourse.org/u/DavidO)\
**Replies:** 6\
**Last updated:** [November 18, 2019, 10:31pm UTC](https://meta.discourse.org/t/any-way-to-limit-times-that-system-emails/133521 "2019-11-18T22:31:51Z")

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Almost all of ours is FYI info, not that timely. Is there a way to set it up so that it cuts of sending notification emails after 10PM CST US until 7AM CST US so that people aren’t getting email notifications at all hou…

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## [Discourse-oauth2-basic Login Inconsistencies](https://meta.discourse.org/t/discourse-oauth2-basic-login-inconsistencies/133711)

<div class="topic-metadata">

**Author:** [@Jim.Morrison](https://meta.discourse.org/u/Jim.Morrison)\
**Replies:** 3\
**Last updated:** [November 18, 2019, 7:34pm UTC](https://meta.discourse.org/t/discourse-oauth2-basic-login-inconsistencies/133711 "2019-11-18T19:34:38Z")

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We are continuing to run into issues where both employees and customers who have previously successfully logged into our discourse instance in the past is now being prompted to create a new account when they try to login…

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## [SSO: Unable to logout](https://meta.discourse.org/t/sso-unable-to-logout/132283)

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**Author:** [@TGP](https://meta.discourse.org/u/TGP)\
**Replies:** 23\
**Last updated:** [November 18, 2019, 7:08pm UTC](https://meta.discourse.org/t/sso-unable-to-logout/132283 "2019-11-18T19:08:32Z")

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I could use some advice. :slight\_smile: We’ve got WP as SSO provider (we’re managing access to Discourse and LMS content with MemberPress on WP). New user signup and login works beautifully—but I can’t seem to log out. …

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## [Direct link / permalink to e.g. "login with GitHub"?](https://meta.discourse.org/t/direct-link-permalink-to-e-g-login-with-github/127916)

<div class="topic-metadata">

**Author:** [@haakonstorm](https://meta.discourse.org/u/haakonstorm)\
**Replies:** 1\
**Last updated:** [November 18, 2019, 4:20pm UTC](https://meta.discourse.org/t/direct-link-permalink-to-e-g-login-with-github/127916 "2019-11-18T16:20:15Z")

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Is it possible to fetch a direct link to a particular sites’ GitHub-login? Say, if you visit https://community.folivora.ai they have a big Login button; but you have to click it and then select which loginprovider you…

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## [Show/hide forums based on the domain? (Shared forum via CNAME)](https://meta.discourse.org/t/show-hide-forums-based-on-the-domain-shared-forum-via-cname/133698)

<div class="topic-metadata">

**Author:** [@tommy87](https://meta.discourse.org/u/tommy87)\
**Replies:** 4\
**Last updated:** [November 18, 2019, 3:45pm UTC](https://meta.discourse.org/t/show-hide-forums-based-on-the-domain-shared-forum-via-cname/133698 "2019-11-18T15:45:20Z")

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I’d like to host one forum on one website and use CNAME records to point two other websites to my one hosted forum. Is there any documentation I can read that would help me better understand how to show and hide specific…

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## [Strings with other domains than .com don't turn into links](https://meta.discourse.org/t/strings-with-other-domains-than-com-dont-turn-into-links/133666)

<div class="topic-metadata">

**Author:** [@Stewen](https://meta.discourse.org/u/Stewen)\
**Replies:** 2\
**Last updated:** [November 18, 2019, 12:48pm UTC](https://meta.discourse.org/t/strings-with-other-domains-than-com-dont-turn-into-links/133666 "2019-11-18T12:48:04Z")

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Hey guys, I put some effort in googling through this forum to find an answer to my confusion but unfortunately there is no such post that would do that. I know there is a function which allows me to insert links but I …

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## [Disabling emails for a few hours without Sidekiq queueing them](https://meta.discourse.org/t/disabling-emails-for-a-few-hours-without-sidekiq-queueing-them/133638)

<div class="topic-metadata">

**Author:** [@samnazarko](https://meta.discourse.org/u/samnazarko)\
**Replies:** 2\
**Last updated:** [November 18, 2019, 11:52am UTC](https://meta.discourse.org/t/disabling-emails-for-a-few-hours-without-sidekiq-queueing-them/133638 "2019-11-18T11:52:33Z")

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Hello, We’d like to perform some maintenance on our mail server and would like to disable Discourse from sending emails for a period of time. I know that I can do this by changing the SMTP settings, but Sidekiq will th…

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## [Where do I need to enter my Badge Query?](https://meta.discourse.org/t/where-do-i-need-to-enter-my-badge-query/133665)

<div class="topic-metadata">

**Author:** [@srikanth](https://meta.discourse.org/u/srikanth)\
**Replies:** 1\
**Last updated:** [November 18, 2019, 9:49am UTC](https://meta.discourse.org/t/where-do-i-need-to-enter-my-badge-query/133665 "2019-11-18T09:49:33Z")

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I have followed the above steps to create my own badge. But unfortunately, i’m unable to find a field to enter my badge SQL query in the new Badge screen. I’m using v2.3.5 discourse. Can someone help me out.

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## [502 Bad Gateway - nginx/1.14.0 (Ubuntu): Unable to find image locally + Error response from daemon](https://meta.discourse.org/t/502-bad-gateway-nginx-1-14-0-ubuntu-unable-to-find-image-locally-error-response-from-daemon/133392)

<div class="topic-metadata">

**Author:** [@naupe](https://meta.discourse.org/u/naupe)\
**Replies:** 9\
**Last updated:** [November 18, 2019, 2:53am UTC](https://meta.discourse.org/t/502-bad-gateway-nginx-1-14-0-ubuntu-unable-to-find-image-locally-error-response-from-daemon/133392 "2019-11-18T02:53:35Z")

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Recently I moved my Dell Server from one location to another. Its Main OS/VM Manager is Proxmox VE 5.3. I got an Nginx VM that is Reverse Proxying several other VMs, one of which is a Discourse VM. After configuring my …

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## [Banner on Discourse Forum](https://meta.discourse.org/t/banner-on-discourse-forum/133637)

<div class="topic-metadata">

**Author:** [@Ali3](https://meta.discourse.org/u/Ali3)\
**Replies:** 2\
**Last updated:** [November 18, 2019, 12:15am UTC](https://meta.discourse.org/t/banner-on-discourse-forum/133637 "2019-11-18T00:15:00Z")

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How we can get this thing on our forum?

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## [How to add a counter parameter to a Badge Query?](https://meta.discourse.org/t/how-to-add-a-counter-parameter-to-a-badge-query/133627)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 1\
**Last updated:** [November 17, 2019, 9:47pm UTC](https://meta.discourse.org/t/how-to-add-a-counter-parameter-to-a-badge-query/133627 "2019-11-17T21:47:06Z")

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Hi everyone, I have the following badge query that issues a badge to people who create a topic in a specific category that contains specific keywords: SELECT p.user\_id, min(p.created\_at) granted\_at, MIN(p.id) post\_id F…

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## [How to run Discourse in Apache vhost, not Nginx](https://meta.discourse.org/t/how-to-run-discourse-in-apache-vhost-not-nginx/133112)

<div class="topic-metadata">

**Author:** [@maltfield](https://meta.discourse.org/u/maltfield)\
**Replies:** 28\
**Last updated:** [November 17, 2019, 1:41pm UTC](https://meta.discourse.org/t/how-to-run-discourse-in-apache-vhost-not-nginx/133112 "2019-11-17T13:41:24Z")

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Has anyone successfully setup Discourse running on an Apache vhost, instead of the default nginx? It looks like most of the chatter around apache on these forums is about running Discourse on a host that already runs ap…

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## [How to customize suggested Topics?](https://meta.discourse.org/t/how-to-customize-suggested-topics/133607)

<div class="topic-metadata">

**Author:** [@vedavidh](https://meta.discourse.org/u/vedavidh)\
**Replies:** 1\
**Last updated:** [November 17, 2019, 1:08pm UTC](https://meta.discourse.org/t/how-to-customize-suggested-topics/133607 "2019-11-17T13:08:25Z")

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How can we customize the topic suggestions? How does it functions now? If I have a tutorial series with 5 tutorials, How can i configure the suggestions module so that when a user reads part 1 of tutorial our suggestion…

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## [Direct-delivery: incoming mail LetsEncrypt failure (prop.ltcmp.net.key is wrong) & nondelivery due to this?](https://meta.discourse.org/t/direct-delivery-incoming-mail-letsencrypt-failure-prop-ltcmp-net-key-is-wrong-nondelivery-due-to-this/133525)

<div class="topic-metadata">

**Author:** [@mreach](https://meta.discourse.org/u/mreach)\
**Replies:** 3\
**Last updated:** [November 16, 2019, 7:30pm UTC](https://meta.discourse.org/t/direct-delivery-incoming-mail-letsencrypt-failure-prop-ltcmp-net-key-is-wrong-nondelivery-due-to-this/133525 "2019-11-16T19:30:00Z")

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When I use the direct-delivery email receivership setup as per this, I end up with the following errors in logs that consist of both a failure with LetsEncrypt and an incoming test to “nobody@discourse.domain.tld” from a…

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## [Migrating from mybb](https://meta.discourse.org/t/migrating-from-mybb/25563)

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**Author:** [@dandv](https://meta.discourse.org/u/dandv)\
**Replies:** 45\
**Last updated:** [November 16, 2019, 7:06pm UTC](https://meta.discourse.org/t/migrating-from-mybb/25563 "2019-11-16T19:06:40Z")

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I’m trying to migrate a MyBB instance and haven’t found a walk-through, so hopefully this can become one. I’m also new to Rails and Docker. So far I’ve installed the Discourse Docker image, launched a local MySQL serve…

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## [Handle transparent images on Dark Theme](https://meta.discourse.org/t/handle-transparent-images-on-dark-theme/133449)

<div class="topic-metadata">

**Author:** [@Andrew\_Coathup](https://meta.discourse.org/u/Andrew_Coathup)\
**Replies:** 2\
**Last updated:** [November 16, 2019, 11:36am UTC](https://meta.discourse.org/t/handle-transparent-images-on-dark-theme/133449 "2019-11-16T11:36:57Z")

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When viewing on Dark Theme, transparent images don’t work so well. Is there markdown to set a background colour for an image or another way to handle?

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## [How to reset or recreate direct-delivery's mail-receiver container?](https://meta.discourse.org/t/how-to-reset-or-recreate-direct-deliverys-mail-receiver-container/133398)

<div class="topic-metadata">

**Author:** [@mreach](https://meta.discourse.org/u/mreach)\
**Replies:** 2\
**Last updated:** [November 14, 2019, 9:24pm UTC](https://meta.discourse.org/t/how-to-reset-or-recreate-direct-deliverys-mail-receiver-container/133398 "2019-11-14T21:24:03Z")

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Having trouble with the settings of my mail-receiver container not taking effect in various ways. I’d like to just reset or recreate it. How can this be done in the context of Discourse’s method of direct-delivery of inc…

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## [How to change SMTP password during installation](https://meta.discourse.org/t/how-to-change-smtp-password-during-installation/133516)

<div class="topic-metadata">

**Author:** [@asyraf](https://meta.discourse.org/u/asyraf)\
**Replies:** 1\
**Last updated:** [November 15, 2019, 8:45pm UTC](https://meta.discourse.org/t/how-to-change-smtp-password-during-installation/133516 "2019-11-15T20:45:36Z")

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I put wrong SMTP password during installation. How to change to the right one?

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## [Issues while importing attachments from XenForo](https://meta.discourse.org/t/issues-while-importing-attachments-from-xenforo/266056)

<div class="topic-metadata">

**Author:** [@vladak](https://meta.discourse.org/u/vladak)\
**Replies:** 13\
**Last updated:** [November 15, 2019, 6:14pm UTC](https://meta.discourse.org/t/issues-while-importing-attachments-from-xenforo/266056 "2019-11-15T18:14:59Z")

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Hi guy’s, I sucssesufuly migrated Xenforo DB with 1500 memebr and ~75.000 posts to new servere where is Discourse. One question about attachment… from script I can see that if attachments folder exist then script will …

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## ["outdated version of mail-receiver" in Dashboard](https://meta.discourse.org/t/outdated-version-of-mail-receiver-in-dashboard/133390)

<div class="topic-metadata">

**Author:** [@k4rtik](https://meta.discourse.org/u/k4rtik)\
**Replies:** 8\
**Last updated:** [November 15, 2019, 4:03pm UTC](https://meta.discourse.org/t/outdated-version-of-mail-receiver-in-dashboard/133390 "2019-11-15T16:03:54Z")

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Since yesterday, at least, I am seeing the following on my Dashboard: Some advice based on your current site settings We detected an outdated version of mail-receiver. Please ssh into this server and run /var/discours…

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## [How is read time calculated?](https://meta.discourse.org/t/how-is-read-time-calculated/133465)

<div class="topic-metadata">

**Author:** [@wire](https://meta.discourse.org/u/wire)\
**Replies:** 1\
**Last updated:** [November 15, 2019, 11:27am UTC](https://meta.discourse.org/t/how-is-read-time-calculated/133465 "2019-11-15T11:27:22Z")

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I just wonder how this is calculated? Do you use a cookie cutter word per minute of a human calculation? Time spent on site? If that is the case, what happens if a user idles?

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## [PNG's a no show](https://meta.discourse.org/t/pngs-a-no-show/71634)

<div class="topic-metadata">

**Author:** [@slspencer](https://meta.discourse.org/u/slspencer)\
**Replies:** 29\
**Last updated:** [November 15, 2019, 11:09am UTC](https://meta.discourse.org/t/pngs-a-no-show/71634 "2019-11-15T11:09:46Z")

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Our forum is having problems displaying images. Sometimes they show, but most of the time they don’t. Not sure how to track this down, our image max display size is 860x860, max upload size is 4M. Here is a thread which…

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## [Selling discourse theme](https://meta.discourse.org/t/selling-discourse-theme/71992)

<div class="topic-metadata">

**Author:** [@WallBB](https://meta.discourse.org/u/WallBB)\
**Replies:** 2\
**Last updated:** [October 13, 2017, 12:36pm UTC](https://meta.discourse.org/t/selling-discourse-theme/71992 "2017-10-13T12:36:58Z")

</div>

Hi all, I had a quick question regarding discourse themes, is it allowed to sell theme created on discourse on 3rd party sites such themeforest etc? I am unable to find such information and that is why I wanted to know…

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## [Disable Reply as linked topic and / or Continuing the](https://meta.discourse.org/t/disable-reply-as-linked-topic-and-or-continuing-the/133412)

<div class="topic-metadata">

**Author:** [@Kat\_F](https://meta.discourse.org/u/Kat_F)\
**Replies:** 2\
**Last updated:** [November 14, 2019, 7:59pm UTC](https://meta.discourse.org/t/disable-reply-as-linked-topic-and-or-continuing-the/133412 "2019-11-14T19:59:16Z")

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Disable Reply as linked topic and / or Continuing the discussion from … We have our forum set up where different sections / areas have different uses and different rules. Usually that works out well, except when a user …

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