# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=68

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 69

---

## [Can the email template for new chat messages be customized](https://meta.discourse.org/t/can-the-email-template-for-new-chat-messages-be-customized/377184)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 1\
**Last updated:** [August 5, 2025, 7:50am UTC](https://meta.discourse.org/t/can-the-email-template-for-new-chat-messages-be-customized/377184 "2025-08-05T07:50:27Z")

</div>

Is there a way to change the email template for “You have a new chat message“? I guess it’s not in the system admin UI as the chat feature is enabled by the Chat Plugin. Please correct me if I’m wrong.

---

## [Restoring the search icon in the top bar](https://meta.discourse.org/t/restoring-the-search-icon-in-the-top-bar/377280)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 3\
**Last updated:** [August 5, 2025, 5:28am UTC](https://meta.discourse.org/t/restoring-the-search-icon-in-the-top-bar/377280 "2025-08-05T05:28:58Z")

</div>

How can I put the search back into the magnifying glass in the top bar? I’ve been looking for banner and search in the settings, but meh… Cannot find it again. I find the banner taking way too much precious space on top…

---

## [Not seeing the user pref panel for Discourse AI](https://meta.discourse.org/t/not-seeing-the-user-pref-panel-for-discourse-ai/377302)

<div class="topic-metadata">

**Author:** [@ばこん](https://meta.discourse.org/u/%E3%81%B0%E3%81%93%E3%82%93)\
**Replies:** 2\
**Last updated:** [August 5, 2025, 4:43am UTC](https://meta.discourse.org/t/not-seeing-the-user-pref-panel-for-discourse-ai/377302 "2025-08-05T04:43:39Z")

</div>

Hey, I noticed that the /u/username/preferences/ai page seems to have disappeared recently, both on my self-hosted instance and here on meta. Was this page intentionally removed, or moved elsewhere? I’m running the lat…

---

## [Issues configuring AI on bitnami Discourse](https://meta.discourse.org/t/issues-configuring-ai-on-bitnami-discourse/377303)

<div class="topic-metadata">

**Author:** [@zabin](https://meta.discourse.org/u/zabin)\
**Replies:** 5\
**Last updated:** [August 5, 2025, 2:41am UTC](https://meta.discourse.org/t/issues-configuring-ai-on-bitnami-discourse/377303 "2025-08-05T02:41:55Z")

</div>

I am trying to configure this, but getting a 500 Internal error. I don’t think the request is even going to the gateway as there are no logs in the gateway. I used curl to get a test embedding and I am able to do so fr…

---

## [UI bug: Header duplicates after login in beta9 dev](https://meta.discourse.org/t/ui-bug-header-duplicates-after-login-in-beta9-dev/376356)

<div class="topic-metadata">

**Author:** [@levonyan021](https://meta.discourse.org/u/levonyan021)\
**Replies:** 2\
**Last updated:** [August 5, 2025, 2:37am UTC](https://meta.discourse.org/t/ui-bug-header-duplicates-after-login-in-beta9-dev/376356 "2025-08-05T02:37:12Z")

</div>

After updating to beta9 dev, only the header is displayed after authorization. When clicking any button, the header gets duplicated.

---

## [Universal Limit for Emails/Time](https://meta.discourse.org/t/universal-limit-for-emails-time/377282)

<div class="topic-metadata">

**Author:** [@Carleas](https://meta.discourse.org/u/Carleas)\
**Replies:** 0\
**Last updated:** [August 4, 2025, 8:58pm UTC](https://meta.discourse.org/t/universal-limit-for-emails-time/377282 "2025-08-04T20:58:15Z")

</div>

Is there a way to cap the total emails per unit time that the forum can send? I got myself into trouble by making a tag ‘watch by default’ and then applying it to a post, which sent an email to thousands of users in the…

---

## [Multiline custom user field text box](https://meta.discourse.org/t/multiline-custom-user-field-text-box/372793)

<div class="topic-metadata">

**Author:** [@MachineScholar](https://meta.discourse.org/u/MachineScholar)\
**Replies:** 2\
**Last updated:** [August 4, 2025, 8:15pm UTC](https://meta.discourse.org/t/multiline-custom-user-field-text-box/372793 "2025-08-04T20:15:35Z")

</div>

How can we make the text box for user custom fields resemble the “About me” text box in profile settings? Or at least how can we make the fields multiline-friendly?

---

## [Textarea user field type](https://meta.discourse.org/t/textarea-user-field-type/247289)

<div class="topic-metadata">

**Author:** [@unfairest](https://meta.discourse.org/u/unfairest)\
**Replies:** 2\
**Last updated:** [August 4, 2025, 8:15pm UTC](https://meta.discourse.org/t/textarea-user-field-type/247289 "2025-08-04T20:15:17Z")

</div>

I would like to have a user field type that is for long-form text, so users could write paragraphs and have line breaks (and any markdown/HTML) preserved when it is shown in the user’s profile. Could I achieve this myse…

---

## [Interface button is dissapeared](https://meta.discourse.org/t/interface-button-is-dissapeared/357714)

<div class="topic-metadata">

**Author:** [@tenisforum](https://meta.discourse.org/u/tenisforum)\
**Replies:** 1\
**Last updated:** [August 4, 2025, 3:58pm UTC](https://meta.discourse.org/t/interface-button-is-dissapeared/357714 "2025-08-04T15:58:33Z")

</div>

hello again. sorry to opening second topic but the problem is still going on. (first topic : Color palette problem - #13 by tenisforum) there was a problem with dark/light/auto button coloring but now the button is tota…

---

## [Page views limit too low?](https://meta.discourse.org/t/page-views-limit-too-low/356175)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 46\
**Last updated:** [August 4, 2025, 3:15pm UTC](https://meta.discourse.org/t/page-views-limit-too-low/356175 "2025-08-04T15:15:29Z")

</div>

I just installed the Starter trial and from playing around with a single test topic and all that, I’m already at 100 views. With a very moderate community of 100 people, if each generates 50 page views every single day …

---

## [DigitalOcean Droplet stops working](https://meta.discourse.org/t/digitalocean-droplet-stops-working/377152)

<div class="topic-metadata">

**Author:** [@krishna972](https://meta.discourse.org/u/krishna972)\
**Replies:** 4\
**Last updated:** [August 4, 2025, 1:04pm UTC](https://meta.discourse.org/t/digitalocean-droplet-stops-working/377152 "2025-08-04T13:04:13Z")

</div>

Hello, I’m new to DigitalOcean and need some help. I have a droplet that works fine initially, but whenever I power it off and then turn it back on, the site or service hosted on the droplet stops working. I’m not sur…

---

## [Issues Updating/Rebuilding to Beta7](https://meta.discourse.org/t/issues-updating-rebuilding-to-beta7/376181)

<div class="topic-metadata">

**Author:** [@hannsr](https://meta.discourse.org/u/hannsr)\
**Replies:** 11\
**Last updated:** [August 4, 2025, 12:21pm UTC](https://meta.discourse.org/t/issues-updating-rebuilding-to-beta7/376181 "2025-08-04T12:21:58Z")

</div>

Hi, I’m currently trying to update our DEV-Instance to the most recent Beta 7, coming from Beta 2. It’s running on the default \`tests-passed’ branch. My issue is that rebuilding the container ends in a connectivity is…

---

## [What does the Activity column exactly refer to?](https://meta.discourse.org/t/what-does-the-activity-column-exactly-refer-to/377162)

<div class="topic-metadata">

**Author:** [@mrmowji](https://meta.discourse.org/u/mrmowji)\
**Replies:** 6\
**Last updated:** [August 4, 2025, 10:28am UTC](https://meta.discourse.org/t/what-does-the-activity-column-exactly-refer-to/377162 "2025-08-04T10:28:51Z")

</div>

I already searched. Couldn’t find it. Also, asked AI. AI says: The Activity column in Discourse indicates the most recent activity on a topic. Activity includes a variety of actions, such as new replies, likes, edits, …

---

## [Our Discourse site is not loading - new problem](https://meta.discourse.org/t/our-discourse-site-is-not-loading-new-problem/377159)

<div class="topic-metadata">

**Author:** [@PatrickF](https://meta.discourse.org/u/PatrickF)\
**Replies:** 12\
**Last updated:** [August 4, 2025, 10:21am UTC](https://meta.discourse.org/t/our-discourse-site-is-not-loading-new-problem/377159 "2025-08-04T10:21:18Z")

</div>

Our site at https://ifutures.discourse.group/ stopped loading over the weekend. Simply displays a blank page. Cannot load as admin, regular user or non-registered user. Help! (Please …)

---

## [Selfhosting with Cloudflare/OPNSense/Dynamic External IP](https://meta.discourse.org/t/selfhosting-with-cloudflare-opnsense-dynamic-external-ip/377175)

<div class="topic-metadata">

**Author:** [@MorphZan](https://meta.discourse.org/u/MorphZan)\
**Replies:** 0\
**Last updated:** [August 4, 2025, 9:32am UTC](https://meta.discourse.org/t/selfhosting-with-cloudflare-opnsense-dynamic-external-ip/377175 "2025-08-04T09:32:43Z")

</div>

Hi All I would like to install Discourse and host from my home lab and I would like to use Cloudflare. Is there anyone who is currently doing this that can point me in the right direction. I “host” the domain name with…

---

## [Centering images within a topic and a slider for images](https://meta.discourse.org/t/centering-images-within-a-topic-and-a-slider-for-images/293485)

<div class="topic-metadata">

**Author:** [@Gonerdot](https://meta.discourse.org/u/Gonerdot)\
**Replies:** 5\
**Last updated:** [August 4, 2025, 2:09am UTC](https://meta.discourse.org/t/centering-images-within-a-topic-and-a-slider-for-images/293485 "2025-08-04T02:09:29Z")

</div>

I’ll combine two questions in one. How can I center images within a topic? And is there a module for creating an image slider inside a topic?

---

## [Enable email notifications for all users](https://meta.discourse.org/t/enable-email-notifications-for-all-users/377023)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 2\
**Last updated:** [August 3, 2025, 7:03am UTC](https://meta.discourse.org/t/enable-email-notifications-for-all-users/377023 "2025-08-03T07:03:11Z")

</div>

How to enable this by default for all users: Email me when I am quoted, replied to, my @username is mentioned, or when there is new activity in my watched categories, tags or topics

---

## [Adverts on the Discourse hosted Starter plan](https://meta.discourse.org/t/adverts-on-the-discourse-hosted-starter-plan/376944)

<div class="topic-metadata">

**Author:** [@skate](https://meta.discourse.org/u/skate)\
**Replies:** 5\
**Last updated:** [August 3, 2025, 12:13am UTC](https://meta.discourse.org/t/adverts-on-the-discourse-hosted-starter-plan/376944 "2025-08-03T00:13:59Z")

</div>

I don’t want to run ads, I’m asking if Discourse places ads on forums? I saw a few ads on forums where Discourse was promoting its own products, but can’t tell how that looks once one has a forum up and running. i.e. is …

---

## [Newbie trying to understand Pageviews](https://meta.discourse.org/t/newbie-trying-to-understand-pageviews/352498)

<div class="topic-metadata">

**Author:** [@SamM](https://meta.discourse.org/u/SamM)\
**Replies:** 4\
**Last updated:** [August 2, 2025, 11:03pm UTC](https://meta.discourse.org/t/newbie-trying-to-understand-pageviews/352498 "2025-08-02T23:03:37Z")

</div>

Hi, I’m just getting started on the 14-day free trial, and trying to understand which plan I will need. I have two questions: Just me, creating my site for the first time, and flipping around the various Admin setting…

---

## [Rebuilding App - Weird Error](https://meta.discourse.org/t/rebuilding-app-weird-error/358439)

<div class="topic-metadata">

**Author:** [@LotusJeff](https://meta.discourse.org/u/LotusJeff)\
**Replies:** 7\
**Last updated:** [August 2, 2025, 5:23pm UTC](https://meta.discourse.org/t/rebuilding-app-weird-error/358439 "2025-08-02T17:23:58Z")

</div>

I was performing my monthly maintenance and updates to Discourse and noticed the following errors during rebuild: I, \[2025-03-22T15:54:02.806441 #1\] INFO -- : \> cd /var/www/discourse && sudo -E -u discourse bundle exec…

---

## [Unable to change these email settings](https://meta.discourse.org/t/unable-to-change-these-email-settings/377004)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 1\
**Last updated:** [August 2, 2025, 4:06pm UTC](https://meta.discourse.org/t/unable-to-change-these-email-settings/377004 "2025-08-02T16:06:20Z")

</div>

Hi I have a self hosted discourse forum and I’m unable to change these settings. Like there’s no dropdown or as such.

---

## [Create post with markdown date returns error 500](https://meta.discourse.org/t/create-post-with-markdown-date-returns-error-500/376663)

<div class="topic-metadata">

**Author:** [@nobodyfrm](https://meta.discourse.org/u/nobodyfrm)\
**Replies:** 6\
**Last updated:** [August 2, 2025, 11:40am UTC](https://meta.discourse.org/t/create-post-with-markdown-date-returns-error-500/376663 "2025-08-02T11:40:17Z")

</div>

Hi, when I try to create a post with markdown date i’ll get an error 500. This error trigger via normal frontend post also! What i’m doing wrong? curl -X POST \`https://forum.example.com/posts.json\` -H “Api-Key: \<myKey\>…

---

## [Some of my tags have # and some don't](https://meta.discourse.org/t/some-of-my-tags-have-and-some-dont/376987)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 4\
**Last updated:** [August 2, 2025, 11:27am UTC](https://meta.discourse.org/t/some-of-my-tags-have-and-some-dont/376987 "2025-08-02T11:27:43Z")

</div>

---

## [Chat Plugin Bugs: page\_size ignored for past messages & emoji rendering issue](https://meta.discourse.org/t/chat-plugin-bugs-page-size-ignored-for-past-messages-emoji-rendering-issue/376424)

<div class="topic-metadata">

**Author:** [@Nima1](https://meta.discourse.org/u/Nima1)\
**Replies:** 2\
**Last updated:** [August 2, 2025, 9:52am UTC](https://meta.discourse.org/t/chat-plugin-bugs-page-size-ignored-for-past-messages-emoji-rendering-issue/376424 "2025-08-02T09:52:11Z")

</div>

I’d like to report two separate bugs I’ve encountered with the Discourse Chat plugin. 1. API: page\_size is ignored when direction=past When querying for chat messages via the API, the page\_size parameter does not work …

---

## [API Categories](https://meta.discourse.org/t/api-categories/376901)

<div class="topic-metadata">

**Author:** [@itd-john](https://meta.discourse.org/u/itd-john)\
**Replies:** 3\
**Last updated:** [August 1, 2025, 9:01pm UTC](https://meta.discourse.org/t/api-categories/376901 "2025-08-01T21:01:54Z")

</div>

Is it just me or is all of the documentation either out of date or not accurate? For instance, yet another hurdle with this software is getting a basic API query to work. Here’s the docs I’m referring to and the query th…

---

## [TL3 But Not TL3 Oddity](https://meta.discourse.org/t/tl3-but-not-tl3-oddity/376904)

<div class="topic-metadata">

**Author:** [@Rubi](https://meta.discourse.org/u/Rubi)\
**Replies:** 11\
**Last updated:** [August 1, 2025, 7:15pm UTC](https://meta.discourse.org/t/tl3-but-not-tl3-oddity/376904 "2025-08-01T19:15:36Z")

</div>

I hope this is in the right place, if not please feel free to move. We have an odd situation and I am not sure where to begin with looking into it. User X is reported in the system as being TL3 However, they have not …

---

## [How to change git remote URL of an existing theme?](https://meta.discourse.org/t/how-to-change-git-remote-url-of-an-existing-theme/376306)

<div class="topic-metadata">

**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 2\
**Last updated:** [August 1, 2025, 7:13pm UTC](https://meta.discourse.org/t/how-to-change-git-remote-url-of-an-existing-theme/376306 "2025-08-01T19:13:18Z")

</div>

Is there a way to change the Git remote URL without installing a new theme? This is a secondary theme that some users already have enabled, so if I install a new theme and delete this old one, they will suddenly revert t…

---

## [Is it possible to see email address of a deleted user?](https://meta.discourse.org/t/is-it-possible-to-see-email-address-of-a-deleted-user/376729)

<div class="topic-metadata">

**Author:** [@hmmmnotsure](https://meta.discourse.org/u/hmmmnotsure)\
**Replies:** 4\
**Last updated:** [August 1, 2025, 4:19pm UTC](https://meta.discourse.org/t/is-it-possible-to-see-email-address-of-a-deleted-user/376729 "2025-08-01T16:19:40Z")

</div>

Is it possible to see email address of a deleted user? Inadvertently a user profile was deleted as spammer. We are trying trying to find the email address to reach out to them.

---

## [Anybody wrote a Weekly Auto Restore Script](https://meta.discourse.org/t/anybody-wrote-a-weekly-auto-restore-script/376877)

<div class="topic-metadata">

**Author:** [@jimmy0017](https://meta.discourse.org/u/jimmy0017)\
**Replies:** 4\
**Last updated:** [August 1, 2025, 4:10pm UTC](https://meta.discourse.org/t/anybody-wrote-a-weekly-auto-restore-script/376877 "2025-08-01T16:10:26Z")

</div>

I am trying to write a script with a cron that can automatically restore my backup from s3 weekly. So it can run every sunday instead of me going in UI and restore it. (Our site’s restore takes a couple hour…) Did anyb…

---

## [Content Validation: Require At Least 2 Keywords Including Either test1 or test2 in New Topics](https://meta.discourse.org/t/content-validation-require-at-least-2-keywords-including-either-test1-or-test2-in-new-topics/376840)

<div class="topic-metadata">

**Author:** [@S.AAKASH\_MUTHIAH](https://meta.discourse.org/u/S.AAKASH_MUTHIAH)\
**Replies:** 1\
**Last updated:** [August 1, 2025, 11:44am UTC](https://meta.discourse.org/t/content-validation-require-at-least-2-keywords-including-either-test1-or-test2-in-new-topics/376840 "2025-08-01T11:44:19Z")

</div>

Hi team, I’m looking for a way to enforce a content rule for topic creation in a specific category. The rule is: When creating a new topic, the post must contain at least two keywords, and either test1 or test2 must b…

[Previous page](https://meta.discourse.org/c/support/6.md?page=67)

[Next page](https://meta.discourse.org/c/support/6.md?page=69)
