# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=685

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 686

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## [How to enable tags?](https://meta.discourse.org/t/how-to-enable-tags/128264)

<div class="topic-metadata">

**Author:** [@Agnieszka\_Jaskiewicz](https://meta.discourse.org/u/Agnieszka_Jaskiewicz)\
**Replies:** 2\
**Last updated:** [September 11, 2019, 12:38pm UTC](https://meta.discourse.org/t/how-to-enable-tags/128264 "2019-09-11T12:38:22Z")

</div>

Hi! Could you please tell me where to enable tags? I saw this topic: Admin guide to tags in Discourse but we don’t have it in my menu: Cheers!

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## [Force existing users to fill custom user field](https://meta.discourse.org/t/force-existing-users-to-fill-custom-user-field/117205)

<div class="topic-metadata">

**Author:** [@Loki](https://meta.discourse.org/u/Loki)\
**Replies:** 3\
**Last updated:** [September 11, 2019, 11:52am UTC](https://meta.discourse.org/t/force-existing-users-to-fill-custom-user-field/117205 "2019-09-11T11:52:52Z")

</div>

We created a required custom user field on our site. It’s working well. However, making it required only affect new members. We’d like our thousands of existing users to be required to fill the field (perhaps on their ne…

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## [Search problems in v2.3](https://meta.discourse.org/t/search-problems-in-v2-3/121301)

<div class="topic-metadata">

**Author:** [@netpositive](https://meta.discourse.org/u/netpositive)\
**Replies:** 13\
**Last updated:** [September 11, 2019, 9:47am UTC](https://meta.discourse.org/t/search-problems-in-v2-3/121301 "2019-09-11T09:47:04Z")

</div>

Hello, I’ve upgraded our Discourse instance from 2.2.6 to 2.3. Unfortunately we’ve noticed some issues with search: the result contains mostly totally unrelated posts (many posts don’t have the search phrase) the sear…

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## [Change the email settings](https://meta.discourse.org/t/change-the-email-settings/128099)

<div class="topic-metadata">

**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 6\
**Last updated:** [September 11, 2019, 2:17am UTC](https://meta.discourse.org/t/change-the-email-settings/128099 "2019-09-11T02:17:53Z")

</div>

Continuing the discussion from Goodbye Sparkpost; how can I change the email settings from admin panel? Is there a way? :thinking: I checked: /admin/email No editable. /admin/site\_settings/category/email No config …

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## [Integrate another RoR Application into Discourse](https://meta.discourse.org/t/integrate-another-ror-application-into-discourse/128207)

<div class="topic-metadata">

**Author:** [@Mario32](https://meta.discourse.org/u/Mario32)\
**Replies:** 0\
**Last updated:** [September 10, 2019, 9:24pm UTC](https://meta.discourse.org/t/integrate-another-ror-application-into-discourse/128207 "2019-09-10T21:24:11Z")

</div>

Hi, i wanted to know if its possible to integrate the Features from the Sharetribe Marketplace into Discourse ? Has anyone experience to integrate another RoR Application into Discourse ? The Goal should be one Applica…

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## [Highlight color](https://meta.discourse.org/t/highlight-color/82757)

<div class="topic-metadata">

**Author:** [@alekstrust](https://meta.discourse.org/u/alekstrust)\
**Replies:** 3\
**Last updated:** [September 10, 2019, 9:21pm UTC](https://meta.discourse.org/t/highlight-color/82757 "2019-09-10T21:21:56Z")

</div>

Hi, I’ve been playing with the color schemes. I’m trying to set the highlight color but when applied, the results are not the same colors, some kind of weird transformation is going on. See the next image: Is it th…

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## [Embed category posts and subcategories in another website](https://meta.discourse.org/t/embed-category-posts-and-subcategories-in-another-website/128110)

<div class="topic-metadata">

**Author:** [@GamerBank](https://meta.discourse.org/u/GamerBank)\
**Replies:** 2\
**Last updated:** [September 10, 2019, 8:55pm UTC](https://meta.discourse.org/t/embed-category-posts-and-subcategories-in-another-website/128110 "2019-09-10T20:55:07Z")

</div>

Hello guys, Im trying to list posts from a specific category in wordpress, i already tried a workarround with latest.json files but does not include the link of the posts, the embed option avaible on discourse just crea…

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## [Question - Is there a way to set trust levels during user migration?](https://meta.discourse.org/t/question-is-there-a-way-to-set-trust-levels-during-user-migration/128044)

<div class="topic-metadata">

**Author:** [@DucatiRican](https://meta.discourse.org/u/DucatiRican)\
**Replies:** 2\
**Last updated:** [September 10, 2019, 2:39pm UTC](https://meta.discourse.org/t/question-is-there-a-way-to-set-trust-levels-during-user-migration/128044 "2019-09-10T14:39:52Z")

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I am currently assisting in a migration from vbulletin to Discourse. We have a very long history on the other forum and are planning on migrating users and posts. We also have quite a few trust levels. We would prefer to…

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## [Restore from backup fails due to S3 migration](https://meta.discourse.org/t/restore-from-backup-fails-due-to-s3-migration/127409)

<div class="topic-metadata">

**Author:** [@Senthil](https://meta.discourse.org/u/Senthil)\
**Replies:** 8\
**Last updated:** [September 10, 2019, 1:21pm UTC](https://meta.discourse.org/t/restore-from-backup-fails-due-to-s3-migration/127409 "2019-09-10T13:21:20Z")

</div>

I tried to migrate my discourse instance to a new server, and restore via UI and CLI fail during restore operation. It has to do with S3 migration. I also had these settings enabled in rails console SiteSetting.migrat…

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## [Old Discourse database to import fresh install problems](https://meta.discourse.org/t/old-discourse-database-to-import-fresh-install-problems/128163)

<div class="topic-metadata">

**Author:** [@MuhYal](https://meta.discourse.org/u/MuhYal)\
**Replies:** 7\
**Last updated:** [September 10, 2019, 1:18pm UTC](https://meta.discourse.org/t/old-discourse-database-to-import-fresh-install-problems/128163 "2019-09-10T13:18:06Z")

</div>

I have a discourse site and I downloaded the backup without updating Discourse to the latest version. Then I made a new installation and tried to import it backup. But I see errors. I try everything. Eg. Deploy differen…

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## [Add tag when push new topic by json api](https://meta.discourse.org/t/add-tag-when-push-new-topic-by-json-api/127807)

<div class="topic-metadata">

**Author:** [@Hotfirenet](https://meta.discourse.org/u/Hotfirenet)\
**Replies:** 4\
**Last updated:** [September 10, 2019, 7:03am UTC](https://meta.discourse.org/t/add-tag-when-push-new-topic-by-json-api/127807 "2019-09-10T07:03:48Z")

</div>

Hello, when i create new topic by json api, the tag is not taken, see exemple { "api\_username":"system", "title":"\[Test officiel\] test ", "raw":"Le Lorem Ipsum est simplement du faux texte employé dans la comp…

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## [Switching to another Redis instance?](https://meta.discourse.org/t/switching-to-another-redis-instance/128065)

<div class="topic-metadata">

**Author:** [@Vencent](https://meta.discourse.org/u/Vencent)\
**Replies:** 4\
**Last updated:** [September 10, 2019, 5:38am UTC](https://meta.discourse.org/t/switching-to-another-redis-instance/128065 "2019-09-10T05:38:29Z")

</div>

My Discourse instance formerly used a shared Redis instance with other applications. Now I want to make Discourse use its own Redis instance. Can I just edit YML configuration, bootstrap new image, restart the container …

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## [Connection refused error after rebuilding app](https://meta.discourse.org/t/connection-refused-error-after-rebuilding-app/128112)

<div class="topic-metadata">

**Author:** [@Dannii](https://meta.discourse.org/u/Dannii)\
**Replies:** 8\
**Last updated:** [September 10, 2019, 1:57am UTC](https://meta.discourse.org/t/connection-refused-error-after-rebuilding-app/128112 "2019-09-10T01:57:24Z")

</div>

I’ve just done a console rebuild of my forum, like I have many times before. I’ve done it several times now in fact. No errors are reported in the console, but the forum will not load. Rebuild log: https://gist.githu…

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## [Excerpts truncating at 50 characters](https://meta.discourse.org/t/excerpts-truncating-at-50-characters/127993)

<div class="topic-metadata">

**Author:** [@louquillio](https://meta.discourse.org/u/louquillio)\
**Replies:** 13\
**Last updated:** [September 10, 2019, 1:46am UTC](https://meta.discourse.org/t/excerpts-truncating-at-50-characters/127993 "2019-09-10T01:46:46Z")

</div>

I had topic excerpts working as desired — that is, they observed post\_excerpt\_maxlength in all cases. I first did this with a plugin (which worked), then learned about SiteSetting.always\_include\_topic\_excerpts = true, so…

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## [Rebake fails when changing the subdomain name only](https://meta.discourse.org/t/rebake-fails-when-changing-the-subdomain-name-only/128104)

<div class="topic-metadata">

**Author:** [@YaserAlnajjar](https://meta.discourse.org/u/YaserAlnajjar)\
**Replies:** 4\
**Last updated:** [September 10, 2019, 12:30am UTC](https://meta.discourse.org/t/rebake-fails-when-changing-the-subdomain-name-only/128104 "2019-09-10T00:30:49Z")

</div>

Hi I recently copied the /shared database folder from our production to staging server (to make both environments match). I realized the links are pointing to the previous domain, so I followed this guide When running…

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## [./launcher rebuild app command not found](https://meta.discourse.org/t/launcher-rebuild-app-command-not-found/128066)

<div class="topic-metadata">

**Author:** [@bobdude](https://meta.discourse.org/u/bobdude)\
**Replies:** 6\
**Last updated:** [September 10, 2019, 12:17am UTC](https://meta.discourse.org/t/launcher-rebuild-app-command-not-found/128066 "2019-09-10T00:17:45Z")

</div>

Upgrades via the web UI are disabled until you run the latest image. To do so log in to your server using SSH and run: cd /var/discourse git pull ./launcher rebuild app I get the above screen when lookin…

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## [Using emojis in the client.yml file](https://meta.discourse.org/t/using-emojis-in-the-client-yml-file/128039)

<div class="topic-metadata">

**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 1\
**Last updated:** [September 9, 2019, 11:33pm UTC](https://meta.discourse.org/t/using-emojis-in-the-client-yml-file/128039 "2019-09-09T23:33:19Z")

</div>

I’m trying to add emojis in the client.en.yml file. What I tried: en: js: my\_plugin: likes: one: ":heart: \<b\>{{count}}\</b\>" other: ":heart: \<b\>{{count}}\</b\>" But it just prints :hearts: 5. Is there a way to …

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## [Spam bots tricking Discourse filter by editing](https://meta.discourse.org/t/spam-bots-tricking-discourse-filter-by-editing/101684)

<div class="topic-metadata">

**Author:** [@zsero](https://meta.discourse.org/u/zsero)\
**Replies:** 26\
**Last updated:** [September 9, 2019, 10:30pm UTC](https://meta.discourse.org/t/spam-bots-tricking-discourse-filter-by-editing/101684 "2019-09-09T22:30:37Z")

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Some new spam bots appeared, which are intelligent enough to optimise for Discourse’s built-in spam filters. They first make a comment without any links, and later on they’ll edit and add the link. Discourse doesn’t catc…

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## [SSL/TLS errors on very old browsers connecting to Discourse](https://meta.discourse.org/t/ssl-tls-errors-on-very-old-browsers-connecting-to-discourse/127474)

<div class="topic-metadata">

**Author:** [@joa](https://meta.discourse.org/u/joa)\
**Replies:** 17\
**Last updated:** [September 9, 2019, 9:19pm UTC](https://meta.discourse.org/t/ssl-tls-errors-on-very-old-browsers-connecting-to-discourse/127474 "2019-09-09T21:19:46Z")

</div>

After setting up my Discourse instance using the default Let’s Encrupt support, I got reports from some of my users that their browser can’t establish a secure connection to Discourse. One screenshot I got from a user cl…

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## [Import Redmine posts in Discourse?](https://meta.discourse.org/t/import-redmine-posts-in-discourse/128036)

<div class="topic-metadata">

**Author:** [@lyrrr](https://meta.discourse.org/u/lyrrr)\
**Replies:** 1\
**Last updated:** [September 9, 2019, 8:00pm UTC](https://meta.discourse.org/t/import-redmine-posts-in-discourse/128036 "2019-09-09T20:00:55Z")

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Hi guys I’ld like to know if there’s a way to migrate from Redmine to Discourse ? Best regards,

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## [Is there a way to manually confirm a user?](https://meta.discourse.org/t/is-there-a-way-to-manually-confirm-a-user/128058)

<div class="topic-metadata">

**Author:** [@meatnordrink](https://meta.discourse.org/u/meatnordrink)\
**Replies:** 3\
**Last updated:** [September 9, 2019, 6:25pm UTC](https://meta.discourse.org/t/is-there-a-way-to-manually-confirm-a-user/128058 "2019-09-09T18:25:30Z")

</div>

I have a reasonable proportion of users, largely hotmail or aol-mail users, who are unable to receive the Discourse confirmation email. For users who don’t have multiple emails, this can make successfully log in a burde…

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## [Put a banner that rotates the ad](https://meta.discourse.org/t/put-a-banner-that-rotates-the-ad/128063)

<div class="topic-metadata">

**Author:** [@rehe](https://meta.discourse.org/u/rehe)\
**Replies:** 2\
**Last updated:** [September 9, 2019, 4:52pm UTC](https://meta.discourse.org/t/put-a-banner-that-rotates-the-ad/128063 "2019-09-09T16:52:25Z")

</div>

I would like to put a banner on my site as it appears in this community. I can’t find a way to do it, does anyone help me? Thanks!!

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## [Wp-discourse quotes unreadable in dark wordpress theme](https://meta.discourse.org/t/wp-discourse-quotes-unreadable-in-dark-wordpress-theme/127925)

<div class="topic-metadata">

**Author:** [@chi\_noti\_info](https://meta.discourse.org/u/chi_noti_info)\
**Replies:** 1\
**Last updated:** [September 9, 2019, 4:24pm UTC](https://meta.discourse.org/t/wp-discourse-quotes-unreadable-in-dark-wordpress-theme/127925 "2019-09-09T16:24:08Z")

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Hello. Well, the plugin works, but when a user quotes another, the quote box is white and the text is also white, making it unreadable. Can this be changed?

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## [Not receiving badge / notifications within 1 hour](https://meta.discourse.org/t/not-receiving-badge-notifications-within-1-hour/127980)

<div class="topic-metadata">

**Author:** [@ondrej](https://meta.discourse.org/u/ondrej)\
**Replies:** 1\
**Last updated:** [September 9, 2019, 3:27am UTC](https://meta.discourse.org/t/not-receiving-badge-notifications-within-1-hour/127980 "2019-09-09T03:27:05Z")

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Hello, I am not receiving the help desk badge after 1 hour of getting a solution. The delay cannot be that long? In addition… For the bug I reported, I never got the notification for the badge but I have it and I am n…

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## [New badge, badge icon not showing on badges page](https://meta.discourse.org/t/new-badge-badge-icon-not-showing-on-badges-page/127978)

<div class="topic-metadata">

**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 7\
**Last updated:** [September 8, 2019, 8:35pm UTC](https://meta.discourse.org/t/new-badge-badge-icon-not-showing-on-badges-page/127978 "2019-09-08T20:35:24Z")

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I made a new badge, then went to the badges page via the hamburger to ensure it displayed correctly. Everything displays as expected so far, but Useful Prolog Reference badge incon is missing from the image. I look…

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## [How do I set up email SMTP for non-production testing?](https://meta.discourse.org/t/how-do-i-set-up-email-smtp-for-non-production-testing/127975)

<div class="topic-metadata">

**Author:** [@Glen](https://meta.discourse.org/u/Glen)\
**Replies:** 1\
**Last updated:** [September 8, 2019, 7:14pm UTC](https://meta.discourse.org/t/how-do-i-set-up-email-smtp-for-non-production-testing/127975 "2019-09-08T19:14:32Z")

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I’d like to install Discourse on a local test lab environment, but am stuck on setting up the email settings. I don’t have a SMTP server setup. Can I use a personal email account, or the email service of my domain hostin…

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## [Embed Images are set to https://domain.com:80 in email](https://meta.discourse.org/t/embed-images-are-set-to-https-domain-com-80-in-email/127967)

<div class="topic-metadata">

**Author:** [@Senthil](https://meta.discourse.org/u/Senthil)\
**Replies:** 6\
**Last updated:** [September 8, 2019, 7:04pm UTC](https://meta.discourse.org/t/embed-images-are-set-to-https-domain-com-80-in-email/127967 "2019-09-08T19:04:25Z")

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I recently migrated my server, and I have no custom Nginx running in front of my discourse instance. This is the regular plain vanilla discourse, set up following the Quick Start Guide. The content has been migrated fro…

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## [Discourse News Aggregator Plugin](https://meta.discourse.org/t/discourse-news-aggregator-plugin/127269)

<div class="topic-metadata">

**Author:** [@habeycole](https://meta.discourse.org/u/habeycole)\
**Replies:** 5\
**Last updated:** [September 7, 2019, 8:44pm UTC](https://meta.discourse.org/t/discourse-news-aggregator-plugin/127269 "2019-09-07T20:44:49Z")

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Hi all, I installed the News Plugin on my Discourse-powered community and it’s been awesome after that. And now, I want to take the news a bit further. Sometime ago here on Meta before I started out my own community (a…

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## [Is there any way to prevent a specific user from being blocked for too many bounces?](https://meta.discourse.org/t/is-there-any-way-to-prevent-a-specific-user-from-being-blocked-for-too-many-bounces/127910)

<div class="topic-metadata">

**Author:** [@cori](https://meta.discourse.org/u/cori)\
**Replies:** 2\
**Last updated:** [September 7, 2019, 8:33pm UTC](https://meta.discourse.org/t/is-there-any-way-to-prevent-a-specific-user-from-being-blocked-for-too-many-bounces/127910 "2019-09-07T20:33:29Z")

</div>

We handle a particular type of interaction via email only and the “user” that participates from the moderator side of things has an email address that goes to an email group. Occasionally that list bounces some email fro…

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## [IP Spoofing Attack](https://meta.discourse.org/t/ip-spoofing-attack/67890)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 9\
**Last updated:** [August 28, 2017, 4:58pm UTC](https://meta.discourse.org/t/ip-spoofing-attack/67890 "2017-08-28T16:58:55Z")

</div>

Of late after an upgrade I’ve seen a whole bunch of errors in the logs like ActionDispatch::RemoteIp::IpSpoofAttackError (IP spoofing attack?! HTTP\_CLIENT\_IP="74.103.19.54" HTTP\_X\_FORWARDED\_FOR="138.164.23.59, 46.166.14…

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