# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=688

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 689

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## [Finding my own posts](https://meta.discourse.org/t/finding-my-own-posts/127213)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 7\
**Last updated:** [August 30, 2019, 3:32pm UTC](https://meta.discourse.org/t/finding-my-own-posts/127213 "2019-08-30T15:32:03Z")

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I just found myself scrolling through a couple of pages of topics to find a post I created earlier this week. Then it crossed my mind - why am I doing this? We have all sorts of ways to view topics (latest, new, top, ca…

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## [Missing some notification emails?](https://meta.discourse.org/t/missing-some-notification-emails/126949)

<div class="topic-metadata">

**Author:** [@Edward\_Weiss](https://meta.discourse.org/u/Edward_Weiss)\
**Replies:** 6\
**Last updated:** [August 30, 2019, 3:26pm UTC](https://meta.discourse.org/t/missing-some-notification-emails/126949 "2019-08-30T15:26:23Z")

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Hi, A user of mine has mentioned that they are not consistently receiving replies to their own posts, i.e. some replies get emailed, and some don’t. I’ve checked their settings and they are watching the category, and Se…

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## [Latest version of Docker required?](https://meta.discourse.org/t/latest-version-of-docker-required/127218)

<div class="topic-metadata">

**Author:** [@querschlaeger](https://meta.discourse.org/u/querschlaeger)\
**Replies:** 1\
**Last updated:** [August 30, 2019, 2:39pm UTC](https://meta.discourse.org/t/latest-version-of-docker-required/127218 "2019-08-30T14:39:26Z")

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Hello, is it safe to use the Docker package from Ubuntu sources or is it necessary to install the latest version from docker.com? I reluctantly use other packet sources… Best regards

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## [422 error when sending message to private Slack channel](https://meta.discourse.org/t/422-error-when-sending-message-to-private-slack-channel/119037)

<div class="topic-metadata">

**Author:** [@yanokwa](https://meta.discourse.org/u/yanokwa)\
**Replies:** 3\
**Last updated:** [August 30, 2019, 9:33am UTC](https://meta.discourse.org/t/422-error-when-sending-message-to-private-slack-channel/119037 "2019-08-30T09:33:38Z")

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When I try to send a test message to a private (but previously public) channel, I get a 422 error. When I check the logs, I see this: Test provider failed {:error\_key=\>"chat\_integration.provider.slack.errors.channel\_not…

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## [Can I install discourse on my local machine](https://meta.discourse.org/t/can-i-install-discourse-on-my-local-machine/127179)

<div class="topic-metadata">

**Author:** [@Navin\_Mehta](https://meta.discourse.org/u/Navin_Mehta)\
**Replies:** 2\
**Last updated:** [August 30, 2019, 5:04am UTC](https://meta.discourse.org/t/can-i-install-discourse-on-my-local-machine/127179 "2019-08-30T05:04:53Z")

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I want to install discourse on my local machine so that I can experiment with features. Is there any documented instruction. What is the cheapest option for hosting it currently. Digital ocean provides a $10 per mon…

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## [Migration From SMF Questions](https://meta.discourse.org/t/migration-from-smf-questions/68400)

<div class="topic-metadata">

**Author:** [@ConvertMe](https://meta.discourse.org/u/ConvertMe)\
**Replies:** 7\
**Last updated:** [August 20, 2017, 2:33pm UTC](https://meta.discourse.org/t/migration-from-smf-questions/68400 "2017-08-20T14:33:44Z")

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I have a pretty active SMF 2.0.X Forum (150-200 concurrent users). It’s been pretty good to me, but they don’t really seem to have a truly responsive mobile solution and I have found a few things buggy and troublesome. …

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## [Typical storage requirements?](https://meta.discourse.org/t/typical-storage-requirements/127114)

<div class="topic-metadata">

**Author:** [@szhorvat](https://meta.discourse.org/u/szhorvat)\
**Replies:** 6\
**Last updated:** [August 29, 2019, 9:14pm UTC](https://meta.discourse.org/t/typical-storage-requirements/127114 "2019-08-29T21:14:49Z")

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I am trying to research whether Discourse’s free plan for open source projects would suffice for our project, or if not, how high the costs would be. The free plan includes only 5 GB of storage. Can people share experie…

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## [Changing the "elevator pitch"/ re-running the setup wizard](https://meta.discourse.org/t/changing-the-elevator-pitch-re-running-the-setup-wizard/127158)

<div class="topic-metadata">

**Author:** [@smileypants707](https://meta.discourse.org/u/smileypants707)\
**Replies:** 2\
**Last updated:** [August 29, 2019, 8:56pm UTC](https://meta.discourse.org/t/changing-the-elevator-pitch-re-running-the-setup-wizard/127158 "2019-08-29T20:56:08Z")

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Is it possible to change the elevator pitch (and other info included in the initial setup) after going through the initial setup wizard? Would I have to run the setup wizard again after it has been completed to do this?…

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## [How are Polish diacritics entered these days? The sequence I found in Meta doesn't work](https://meta.discourse.org/t/how-are-polish-diacritics-entered-these-days-the-sequence-i-found-in-meta-doesnt-work/127086)

<div class="topic-metadata">

**Author:** [@Cardinalflyer](https://meta.discourse.org/u/Cardinalflyer)\
**Replies:** 5\
**Last updated:** [August 29, 2019, 6:52pm UTC](https://meta.discourse.org/t/how-are-polish-diacritics-entered-these-days-the-sequence-i-found-in-meta-doesnt-work/127086 "2019-08-29T18:52:07Z")

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We have some users which use polish. They wonder how to enter diacritics. I came across this post from 2017 which says: Anyway changed it to CTRL+ALT+F for now so this is resolved But my keyboard shortcuts page say…

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## ["Last emailed" longer than expected](https://meta.discourse.org/t/last-emailed-longer-than-expected/127056)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 1\
**Last updated:** [August 29, 2019, 4:38pm UTC](https://meta.discourse.org/t/last-emailed-longer-than-expected/127056 "2019-08-29T16:38:51Z")

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Under what circumstance would the “Last eMailed” column for a particular user be quite some time (11 days in an example I just noticed), even though they haven’t visited since then and their profile is set to send digest…

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## [Err\_empty\_response (324)](https://meta.discourse.org/t/err-empty-response-324/61127)

<div class="topic-metadata">

**Author:** [@jmsachs](https://meta.discourse.org/u/jmsachs)\
**Replies:** 9\
**Last updated:** [August 29, 2019, 3:25pm UTC](https://meta.discourse.org/t/err-empty-response-324/61127 "2019-08-29T15:25:43Z")

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Has anyone out there seen an ERR\_EMPTY\_RESPONSE (HTTP 324) ? We have an internal Discourse server behind our company firewall; some coworkers in China have access to our internal network behind the firewall, and other se…

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## [How do I know when my 5$ Digital Ocean droplet is running into performance issues?](https://meta.discourse.org/t/how-do-i-know-when-my-5-digital-ocean-droplet-is-running-into-performance-issues/127126)

<div class="topic-metadata">

**Author:** [@joa](https://meta.discourse.org/u/joa)\
**Replies:** 1\
**Last updated:** [August 29, 2019, 3:16pm UTC](https://meta.discourse.org/t/how-do-i-know-when-my-5-digital-ocean-droplet-is-running-into-performance-issues/127126 "2019-08-29T15:16:00Z")

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The official install instructions say The default of 1 GB RAM works fine for small Discourse communities. We recommend 2 GB RAM for larger communities. Digital Ocean recommends at least 2 GB of ram, presumably bec…

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## [How to hide user avatar in topic list of mobile theme](https://meta.discourse.org/t/how-to-hide-user-avatar-in-topic-list-of-mobile-theme/127089)

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**Author:** [@Vikas\_Dangi](https://meta.discourse.org/u/Vikas_Dangi)\
**Replies:** 1\
**Last updated:** [August 29, 2019, 11:35am UTC](https://meta.discourse.org/t/how-to-hide-user-avatar-in-topic-list-of-mobile-theme/127089 "2019-08-29T11:35:32Z")

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I want to hide the avatar in mobile topic list (latest, category, tags etc all pages) and give the topic titles more width. Example screenshot added. Please help.

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## [View admin settings, but not change them?](https://meta.discourse.org/t/view-admin-settings-but-not-change-them/127021)

<div class="topic-metadata">

**Author:** [@nedbat](https://meta.discourse.org/u/nedbat)\
**Replies:** 2\
**Last updated:** [August 28, 2019, 9:50pm UTC](https://meta.discourse.org/t/view-admin-settings-but-not-change-them/127021 "2019-08-28T21:50:56Z")

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Is there a way I can let a group of people see the admin settings, but not let them change them? As my moderators and I get used to the many moderation controls, they have suggestions about how to change settings, but t…

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## [Getting 'address not found' error trying to set up reply via email](https://meta.discourse.org/t/getting-address-not-found-error-trying-to-set-up-reply-via-email/127047)

<div class="topic-metadata">

**Author:** [@Liz\_Froment](https://meta.discourse.org/u/Liz_Froment)\
**Replies:** 14\
**Last updated:** [August 28, 2019, 7:28pm UTC](https://meta.discourse.org/t/getting-address-not-found-error-trying-to-set-up-reply-via-email/127047 "2019-08-28T19:28:57Z")

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Hi everyone, I’m hoping I can get a little bit of help on this. I’m not supremely tech confident so I’m sure I’ve done something wrong on my end. I’ve gone through this thread and I thought set it up correctly: https:…

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## [Tl0 \> tl1: post error "You are not permitted to view the requested resource"](https://meta.discourse.org/t/tl0-tl1-post-error-you-are-not-permitted-to-view-the-requested-resource/126858)

<div class="topic-metadata">

**Author:** [@TGP](https://meta.discourse.org/u/TGP)\
**Replies:** 13\
**Last updated:** [August 28, 2019, 4:39pm UTC](https://meta.discourse.org/t/tl0-tl1-post-error-you-are-not-permitted-to-view-the-requested-resource/126858 "2019-08-28T16:39:40Z")

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Hi. First post. Old forum guy. Been playing with our new Discourse install for a month. I’m in love. Long story short: I’ve changed some tl0 / tl1 settings to suit our onboarding process. Everything appears to be worki…

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## [Way to limit Discourse-Zapier to only run on first post](https://meta.discourse.org/t/way-to-limit-discourse-zapier-to-only-run-on-first-post/126938)

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**Author:** [@Kyle\_Selby](https://meta.discourse.org/u/Kyle_Selby)\
**Replies:** 6\
**Last updated:** [August 28, 2019, 2:24pm UTC](https://meta.discourse.org/t/way-to-limit-discourse-zapier-to-only-run-on-first-post/126938 "2019-08-28T14:24:52Z")

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I created a setup where each time a post is created in a specific category a Jira ticket is also created using Zapier. The issue I am running into is that each time someone edits a post and publishes it again another Jir…

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## [Fresh install. Works. Sendgrid not sending emails](https://meta.discourse.org/t/fresh-install-works-sendgrid-not-sending-emails/68395)

<div class="topic-metadata">

**Author:** [@Ham](https://meta.discourse.org/u/Ham)\
**Replies:** 4\
**Last updated:** [August 19, 2017, 10:12pm UTC](https://meta.discourse.org/t/fresh-install-works-sendgrid-not-sending-emails/68395 "2017-08-19T22:12:31Z")

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Previous install sendgrid settings are kept the same. Nothing changed there when I first moved the server. Worked fine. Now Im moving back to another server and the same credentials are not working? Was there any change …

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## [Bing Search Results Shows IP instead Domain Name](https://meta.discourse.org/t/bing-search-results-shows-ip-instead-domain-name/126996)

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**Author:** [@Bhaskar\_Chakraborty](https://meta.discourse.org/u/Bhaskar_Chakraborty)\
**Replies:** 1\
**Last updated:** [August 28, 2019, 7:55am UTC](https://meta.discourse.org/t/bing-search-results-shows-ip-instead-domain-name/126996 "2019-08-28T07:55:42Z")

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Hi, I have a problem regarding search results with Bing. With searching with google it show domain name but when searched with Bing, It shows IP insted of domain name while displaying search result. Kindly give some gui…

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## [How to setup "Reply by email address" now that it must be different from the "Notification email"](https://meta.discourse.org/t/how-to-setup-reply-by-email-address-now-that-it-must-be-different-from-the-notification-email/126767)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 2\
**Last updated:** [August 28, 2019, 4:19am UTC](https://meta.discourse.org/t/how-to-setup-reply-by-email-address-now-that-it-must-be-different-from-the-notification-email/126767 "2019-08-28T04:19:20Z")

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Looks like a recent update: I no longer can set the reply by email address setting same as the notification email. Please help me understand how to setup those two settings. The following setup is not working: notifi…

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## [Users are not receiving the Nice Reply badge when category is not public](https://meta.discourse.org/t/users-are-not-receiving-the-nice-reply-badge-when-category-is-not-public/126902)

<div class="topic-metadata">

**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 8\
**Last updated:** [August 28, 2019, 2:51am UTC](https://meta.discourse.org/t/users-are-not-receiving-the-nice-reply-badge-when-category-is-not-public/126902 "2019-08-28T02:51:32Z")

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“Nice Reply” is a built-in badge for receiving at least 10 likes on a reply. I have four users who have received over 10 likes on a reply, but only one of them has the Nice Reply badge. Why? I realize Nice Reply is part…

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## [Featured image during sharing post in social network like facebook](https://meta.discourse.org/t/featured-image-during-sharing-post-in-social-network-like-facebook/126954)

<div class="topic-metadata">

**Author:** [@bharadwaj874](https://meta.discourse.org/u/bharadwaj874)\
**Replies:** 2\
**Last updated:** [August 28, 2019, 1:47am UTC](https://meta.discourse.org/t/featured-image-during-sharing-post-in-social-network-like-facebook/126954 "2019-08-28T01:47:18Z")

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Hi, I have a query on the featured image when sharing a post on facebook. When sharing the above link in FB, then it appears as follows Note : The blue color image is my forum default image/logo And i have an im…

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## [Mobile - Logout does not work after facebook login](https://meta.discourse.org/t/mobile-logout-does-not-work-after-facebook-login/126640)

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**Author:** [@Rahul\_Goswami](https://meta.discourse.org/u/Rahul_Goswami)\
**Replies:** 14\
**Last updated:** [August 27, 2019, 5:10pm UTC](https://meta.discourse.org/t/mobile-logout-does-not-work-after-facebook-login/126640 "2019-08-27T17:10:13Z")

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Hey guys , I am facing an issue, After Facebook login when i click the logout button, the page gets stuck. There is no redirection to index page . However if i reload the page it is redirected to the index page indicati…

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## [Memory, CPUs or disk?](https://meta.discourse.org/t/memory-cpus-or-disk/126886)

<div class="topic-metadata">

**Author:** [@TowerBR](https://meta.discourse.org/u/TowerBR)\
**Replies:** 1\
**Last updated:** [August 27, 2019, 1:31am UTC](https://meta.discourse.org/t/memory-cpus-or-disk/126886 "2019-08-27T01:31:07Z")

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I have two communities in place, and they are starting to “grow”. Doubt: What is the component that is most impacted (and will have to be increased faster) with the growth of communities? Memory, CPUs or disk? Which on…

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## [Changing image width/height manually does not always work!](https://meta.discourse.org/t/changing-image-width-height-manually-does-not-always-work/86649)

<div class="topic-metadata">

**Author:** [@ccstone](https://meta.discourse.org/u/ccstone)\
**Replies:** 11\
**Last updated:** [August 26, 2019, 10:39pm UTC](https://meta.discourse.org/t/changing-image-width-height-manually-does-not-always-work/86649 "2019-08-26T22:39:14Z")

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Hey Folks, On this page of the Keyboard Maestro forum post #1 has a fairly insanely large image caused by the screenshot being taken on a retina Mac. As one of the moderators of the forum I fix these when I come across…

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## [Clone a category](https://meta.discourse.org/t/clone-a-category/126810)

<div class="topic-metadata">

**Author:** [@Juan\_Adamuz](https://meta.discourse.org/u/Juan_Adamuz)\
**Replies:** 5\
**Last updated:** [August 26, 2019, 6:35pm UTC](https://meta.discourse.org/t/clone-a-category/126810 "2019-08-26T18:35:36Z")

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Hello! Is there any possibility of cloning a category only changing its name but keeping all structure? Thanks!

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## [Can't run ./launcher rebuild app - Docker storage driver is unsupported](https://meta.discourse.org/t/cant-run-launcher-rebuild-app-docker-storage-driver-is-unsupported/56927)

<div class="topic-metadata">

**Author:** [@lt100](https://meta.discourse.org/u/lt100)\
**Replies:** 71\
**Last updated:** [August 26, 2019, 6:33pm UTC](https://meta.discourse.org/t/cant-run-launcher-rebuild-app-docker-storage-driver-is-unsupported/56927 "2019-08-26T18:33:28Z")

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Hello, I run a Discourse Docker image on a DigitalOcean’s Ubuntu 16.04.1 LTS droplet. Tried to update my SMTP settings in app.yml and an error occured while executing ./launcher rebuild app. The system returns: Your Do…

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## [In the title, "''' are still converted in " ›"](https://meta.discourse.org/t/in-the-title-are-still-converted-in/126836)

<div class="topic-metadata">

**Author:** [@CamilleRoux](https://meta.discourse.org/u/CamilleRoux)\
**Replies:** 9\
**Last updated:** [August 26, 2019, 6:05pm UTC](https://meta.discourse.org/t/in-the-title-are-still-converted-in/126836 "2019-08-26T18:05:04Z")

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Hi, I followed the answer here but still get the problem: I updated Discourse using /admin/upgrade#/and with a git pull then a rebuild. Did I miss something? Thanks

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## [Locking issues in sidekiq jobs?](https://meta.discourse.org/t/locking-issues-in-sidekiq-jobs/69287)

<div class="topic-metadata">

**Author:** [@darix](https://meta.discourse.org/u/darix)\
**Replies:** 7\
**Last updated:** [August 26, 2019, 4:02pm UTC](https://meta.discourse.org/t/locking-issues-in-sidekiq-jobs/69287 "2019-08-26T16:02:41Z")

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twice already we had cases where sidekiq was doing 100% cpu load if we strace the 2 processes shown maxing out the cpus we get: \[pid 17688\] futex(0x1e9b6e4, FUTEX\_WAKE\_OP\_PRIVATE, 1, 1, 0x1e9b6e0, {FUTEX\_OP\_SET, 0, FUTE…

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## [Wordpress-discourse plugin not conecting to discourse](https://meta.discourse.org/t/wordpress-discourse-plugin-not-conecting-to-discourse/126800)

<div class="topic-metadata">

**Author:** [@chi\_noti\_info](https://meta.discourse.org/u/chi_noti_info)\
**Replies:** 4\
**Last updated:** [August 26, 2019, 10:27am UTC](https://meta.discourse.org/t/wordpress-discourse-plugin-not-conecting-to-discourse/126800 "2019-08-26T10:27:25Z")

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I am getting the: You are not connected to Discourse. message from the connections tab in the wordpress plugin panel. Getting this error when posting new entry to wordpress : cURL error 7: Failed to connect to discourse…

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