# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=690

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 691

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## [My categories page doesn't look like meta.discourse.org](https://meta.discourse.org/t/my-categories-page-doesnt-look-like-meta-discourse-org/126420)

<div class="topic-metadata">

**Author:** [@nedbat](https://meta.discourse.org/u/nedbat)\
**Replies:** 4\
**Last updated:** [August 22, 2019, 2:33am UTC](https://meta.discourse.org/t/my-categories-page-doesnt-look-like-meta-discourse-org/126420 "2019-08-22T02:33:22Z")

</div>

Here, the categories page lists three latest topics in each category. In my Discourse, I don’t seem to have an option like that. The closest is “desktop category page style” set to “Categories and Latest Topics”, but th…

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## [Only staff appearing in the user directory](https://meta.discourse.org/t/only-staff-appearing-in-the-user-directory/126422)

<div class="topic-metadata">

**Author:** [@alexs](https://meta.discourse.org/u/alexs)\
**Replies:** 1\
**Last updated:** [August 21, 2019, 4:34pm UTC](https://meta.discourse.org/t/only-staff-appearing-in-the-user-directory/126422 "2019-08-21T16:34:11Z")

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I’ve just enabled the User Directory via the site settings, to add it to our hamburger menu. Only staff are listed in the directory at the moment (& we’ve had active users for several weeks), should I expect to see all …

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## [Underlining links to make it easier to read](https://meta.discourse.org/t/underlining-links-to-make-it-easier-to-read/126368)

<div class="topic-metadata">

**Author:** [@IvanC](https://meta.discourse.org/u/IvanC)\
**Replies:** 1\
**Last updated:** [August 21, 2019, 8:24am UTC](https://meta.discourse.org/t/underlining-links-to-make-it-easier-to-read/126368 "2019-08-21T08:24:09Z")

</div>

Please could someone show me how I can underline “preferences” (and other text with links) to make it friendly to my visually/ colour vision impaired users? Thank you

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## [Login Button doesn't work on Discourse Forum for Signed Up Users](https://meta.discourse.org/t/login-button-doesnt-work-on-discourse-forum-for-signed-up-users/126338)

<div class="topic-metadata">

**Author:** [@sebscholl](https://meta.discourse.org/u/sebscholl)\
**Replies:** 2\
**Last updated:** [August 20, 2019, 8:42pm UTC](https://meta.discourse.org/t/login-button-doesnt-work-on-discourse-forum-for-signed-up-users/126338 "2019-08-20T20:42:45Z")

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Pulling my hair out here… If a user is Signed Up, they can’t log in. The Create Account form gets populated, but when login is clicked the page reloads. All I get on the redirect is https://community.{name}.com/?authCo…

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## ["Do you want to install \<community\_name\> on this device?"](https://meta.discourse.org/t/do-you-want-to-install-community-name-on-this-device/126317)

<div class="topic-metadata">

**Author:** [@izzy](https://meta.discourse.org/u/izzy)\
**Replies:** 9\
**Last updated:** [August 20, 2019, 7:46pm UTC](https://meta.discourse.org/t/do-you-want-to-install-community-name-on-this-device/126317 "2019-08-20T19:46:53Z")

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Hey, just updated my discourse instance and upon logging back in I’m seeing a banner at the top asking me if I want to “Install” my community on this device. I clicked it like a good guinea pig, and it downloaded + insta…

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## [How to restrict courseware access to categories based on what the client bought](https://meta.discourse.org/t/how-to-restrict-courseware-access-to-categories-based-on-what-the-client-bought/126271)

<div class="topic-metadata">

**Author:** [@Thermaikos](https://meta.discourse.org/u/Thermaikos)\
**Replies:** 1\
**Last updated:** [August 20, 2019, 12:57pm UTC](https://meta.discourse.org/t/how-to-restrict-courseware-access-to-categories-based-on-what-the-client-bought/126271 "2019-08-20T12:57:41Z")

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Hi tribe! Let’s assume that I have a course which is made up of 10 chapters. In my Discourse based forum I have different categories, most of them correspond to the subject of a specific chapter of my course. Right now…

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## [Where to place ad script?](https://meta.discourse.org/t/where-to-place-ad-script/125640)

<div class="topic-metadata">

**Author:** [@calebs](https://meta.discourse.org/u/calebs)\
**Replies:** 10\
**Last updated:** [August 20, 2019, 9:20am UTC](https://meta.discourse.org/t/where-to-place-ad-script/125640 "2019-08-20T09:20:20Z")

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We’re not happy with any of the supported by Discourse ad networks, but we have found one that works perfectly on our blog and we would love to implement it on our forum as well, however it requires us to copy a code and…

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## [How to display font awesome icons alongside category?](https://meta.discourse.org/t/how-to-display-font-awesome-icons-alongside-category/124470)

<div class="topic-metadata">

**Author:** [@Merlls\_Rizzini](https://meta.discourse.org/u/Merlls_Rizzini)\
**Replies:** 8\
**Last updated:** [August 20, 2019, 7:47am UTC](https://meta.discourse.org/t/how-to-display-font-awesome-icons-alongside-category/124470 "2019-08-20T07:47:54Z")

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Instead of png images, I’m trying to put font awesome icons, but they look broke. Any idea how to make it work?

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## [Inline code is hard to see](https://meta.discourse.org/t/inline-code-is-hard-to-see/126225)

<div class="topic-metadata">

**Author:** [@bruno\_at\_dq](https://meta.discourse.org/u/bruno_at_dq)\
**Replies:** 8\
**Last updated:** [August 20, 2019, 6:36am UTC](https://meta.discourse.org/t/inline-code-is-hard-to-see/126225 "2019-08-20T06:36:45Z")

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Inline code in Discourse’s markdown rendered is hardly discernible. Here’s a sequence of the word code with code formatting in every other occurrence: code code code code. It’s very hard to tell the difference. Compare …

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## [Change the Undismissable Notice Color](https://meta.discourse.org/t/change-the-undismissable-notice-color/126110)

<div class="topic-metadata">

**Author:** [@PaigeLynn](https://meta.discourse.org/u/PaigeLynn)\
**Replies:** 2\
**Last updated:** [August 20, 2019, 6:24am UTC](https://meta.discourse.org/t/change-the-undismissable-notice-color/126110 "2019-08-20T06:24:20Z")

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So I’m using our Undismissable notice as a status update so NO ISSUES TO REPORT OR AN ISSUE HSS BEEN REPORTED. How can I change the default blue to say green on no issues and red when I need to

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## [Automatically login via SSO](https://meta.discourse.org/t/automatically-login-via-sso/126195)

<div class="topic-metadata">

**Author:** [@phallguy](https://meta.discourse.org/u/phallguy)\
**Replies:** 3\
**Last updated:** [August 20, 2019, 12:10am UTC](https://meta.discourse.org/t/automatically-login-via-sso/126195 "2019-08-20T00:10:35Z")

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I have SSO up and running and all works well. However I’d like to automatically log in my users when they visit our Discourse community if they are already logged in to our main website. In effect click the “Log In” butt…

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## [Deleting all posts by a user](https://meta.discourse.org/t/deleting-all-posts-by-a-user/126222)

<div class="topic-metadata">

**Author:** [@Emma\_Gardner](https://meta.discourse.org/u/Emma_Gardner)\
**Replies:** 5\
**Last updated:** [August 19, 2019, 9:03pm UTC](https://meta.discourse.org/t/deleting-all-posts-by-a-user/126222 "2019-08-19T21:03:45Z")

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Hi All, We have 2 individuals who wish to leave our course and want all of their posts deleting. Is there a quicker way of doing this other then searching and deleting each one as one has 2300 posts and the other has 9…

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## [Show Random Ads with Ad Plugin](https://meta.discourse.org/t/show-random-ads-with-ad-plugin/125514)

<div class="topic-metadata">

**Author:** [@tohaitrieu](https://meta.discourse.org/u/tohaitrieu)\
**Replies:** 1\
**Last updated:** [August 19, 2019, 5:46pm UTC](https://meta.discourse.org/t/show-random-ads-with-ad-plugin/125514 "2019-08-19T17:46:22Z")

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Dear Support When I add more than one Ad slot in Plugin Settings, It will show random? We can use percent to A/B Test Ads? Thank you!

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## [Reply by email - additional addresses](https://meta.discourse.org/t/reply-by-email-additional-addresses/125891)

<div class="topic-metadata">

**Author:** [@turkeyphant](https://meta.discourse.org/u/turkeyphant)\
**Replies:** 28\
**Last updated:** [August 19, 2019, 5:39pm UTC](https://meta.discourse.org/t/reply-by-email-additional-addresses/125891 "2019-08-19T17:39:13Z")

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From reading a few topics, it seems that this is a possible feature? To combat spam, many people use wildcard domains, plus addressing or Gmail dots. Unfortunately Discourse doesn’t allow for this meaning any email repl…

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## [Is there a way to rescind all pending invites?](https://meta.discourse.org/t/is-there-a-way-to-rescind-all-pending-invites/123308)

<div class="topic-metadata">

**Author:** [@Mister\_Leroy](https://meta.discourse.org/u/Mister_Leroy)\
**Replies:** 2\
**Last updated:** [August 19, 2019, 4:45pm UTC](https://meta.discourse.org/t/is-there-a-way-to-rescind-all-pending-invites/123308 "2019-08-19T16:45:01Z")

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Hello. We invited a mass of people a few weeks ago to a discourse instance during a beta test of our product, which has now ended. Yet people continue to trickle in from the invitation only to find that the test is now …

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## [Clear cache when adding oneboxed URL to post](https://meta.discourse.org/t/clear-cache-when-adding-oneboxed-url-to-post/126193)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 2\
**Last updated:** [August 19, 2019, 4:31pm UTC](https://meta.discourse.org/t/clear-cache-when-adding-oneboxed-url-to-post/126193 "2019-08-19T16:31:05Z")

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When inserting a link into a new topic, how can I clear the cache when the target page has been updated? I inserted a URL and noticed that the title of the page was incorrect. I fixed that on the page itself, but when I…

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## [Is it possible to authenticate a Wordpress login via Discourse?](https://meta.discourse.org/t/is-it-possible-to-authenticate-a-wordpress-login-via-discourse/126184)

<div class="topic-metadata">

**Author:** [@Thomas\_Bergen](https://meta.discourse.org/u/Thomas_Bergen)\
**Replies:** 2\
**Last updated:** [August 19, 2019, 3:50pm UTC](https://meta.discourse.org/t/is-it-possible-to-authenticate-a-wordpress-login-via-discourse/126184 "2019-08-19T15:50:13Z")

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Hi everyone, I am currently working on an app that requires data to be pulled from both a Woocommerce website as well as Discourse. As a result, I need some way, if possible, to be able to have a single sign in that wi…

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## [Hetzner launches a VPS service](https://meta.discourse.org/t/hetzner-launches-a-vps-service/78759)

<div class="topic-metadata">

**Author:** [@Falco](https://meta.discourse.org/u/Falco)\
**Replies:** 20\
**Last updated:** [August 19, 2019, 3:20pm UTC](https://meta.discourse.org/t/hetzner-launches-a-vps-service/78759 "2019-08-19T15:20:48Z")

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Looks like you can get a Discourse-compatible “cloud” server for € 2.49 / $ 3 from Hetzner now. The price point to host Discourse keeps going down.

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## [Charge one-time fee to post in a category?](https://meta.discourse.org/t/charge-one-time-fee-to-post-in-a-category/126156)

<div class="topic-metadata">

**Author:** [@Joshua\_Kogan](https://meta.discourse.org/u/Joshua_Kogan)\
**Replies:** 2\
**Last updated:** [August 19, 2019, 2:48pm UTC](https://meta.discourse.org/t/charge-one-time-fee-to-post-in-a-category/126156 "2019-08-19T14:48:04Z")

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Use case: job board category. Question: can a fee be charged to post a single topic in a category?

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## [When an url containing spaces is dragged in the % is encoded rather than the %20](https://meta.discourse.org/t/when-an-url-containing-spaces-is-dragged-in-the-is-encoded-rather-than-the-20/126134)

<div class="topic-metadata">

**Author:** [@Cardinalflyer](https://meta.discourse.org/u/Cardinalflyer)\
**Replies:** 2\
**Last updated:** [August 19, 2019, 2:00pm UTC](https://meta.discourse.org/t/when-an-url-containing-spaces-is-dragged-in-the-is-encoded-rather-than-the-20/126134 "2019-08-19T14:00:46Z")

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One of our members dragged in a link from an URL which contains spaces. Those spaces were properly encoded into %20 in the link. However the link then doesn’t work. When I hover over the link I see the % has been encode…

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## [How serious is "site is under extreme load, search is disabled, try again later"](https://meta.discourse.org/t/how-serious-is-site-is-under-extreme-load-search-is-disabled-try-again-later/125900)

<div class="topic-metadata">

**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 16\
**Last updated:** [August 19, 2019, 11:06am UTC](https://meta.discourse.org/t/how-serious-is-site-is-under-extreme-load-search-is-disabled-try-again-later/125900 "2019-08-19T11:06:37Z")

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I’ve been getting reports of this warning message from my members. Doesn’t come up much but it is being noticed. Can I assume there is nothing to do here and it’s not as serious as it appears? “Extreme load” sounds like …

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## [Digital Ocean Droplet Size](https://meta.discourse.org/t/digital-ocean-droplet-size/126143)

<div class="topic-metadata">

**Author:** [@Saiano](https://meta.discourse.org/u/Saiano)\
**Replies:** 6\
**Last updated:** [August 19, 2019, 9:54am UTC](https://meta.discourse.org/t/digital-ocean-droplet-size/126143 "2019-08-19T09:54:54Z")

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Hi, I started my discourse forum on a digital ocean droplet with 4 gb ram 2 vcpu 60 gb ssd. My site grow and in certain moments users got the message “due to extreme load, the site is shown as a logged out user”. It’s a…

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## [Customising the CC field in outgoing emails](https://meta.discourse.org/t/customising-the-cc-field-in-outgoing-emails/126131)

<div class="topic-metadata">

**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 5\
**Last updated:** [August 19, 2019, 3:04am UTC](https://meta.discourse.org/t/customising-the-cc-field-in-outgoing-emails/126131 "2019-08-19T03:04:17Z")

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How do you customise the cc field in outgoing email message?

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## [Available interpolation key(s)](https://meta.discourse.org/t/available-interpolation-key-s/126130)

<div class="topic-metadata">

**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 1\
**Last updated:** [August 19, 2019, 1:34am UTC](https://meta.discourse.org/t/available-interpolation-key-s/126130 "2019-08-19T01:34:19Z")

</div>

I got a “The following interpolation key(s) are invalid: “title”” message when editing /admin/customize/site\_texts?q=email\_from How do you determine what interpolation key(s) are available for each site\_text?

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## [Default pinned topic does not show due to policy plugin](https://meta.discourse.org/t/default-pinned-topic-does-not-show-due-to-policy-plugin/121449)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 9\
**Last updated:** [August 18, 2019, 10:38pm UTC](https://meta.discourse.org/t/default-pinned-topic-does-not-show-due-to-policy-plugin/121449 "2019-08-18T22:38:39Z")

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I noticed something strange about the default welcome (pinned) topic in Uncategorized: it does not show up for anonymous requests. There is no limit to reading it that I can tell: registration is open, this is the defau…

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## [Need help - out of disk space](https://meta.discourse.org/t/need-help-out-of-disk-space/126092)

<div class="topic-metadata">

**Author:** [@Drchevalier](https://meta.discourse.org/u/Drchevalier)\
**Replies:** 1\
**Last updated:** [August 18, 2019, 4:20am UTC](https://meta.discourse.org/t/need-help-out-of-disk-space/126092 "2019-08-18T04:20:44Z")

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Hi folks, Teach me to go away for a bit. My Discourse forum which is running on Ubuntu on a Digital Ocean droplet has filled the disk. I can still see the forum but cannot do anything with it. I don’t know how to go …

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## [How To Redirect Pinned Topic To External URL?](https://meta.discourse.org/t/how-to-redirect-pinned-topic-to-external-url/125994)

<div class="topic-metadata">

**Author:** [@frtt](https://meta.discourse.org/u/frtt)\
**Replies:** 3\
**Last updated:** [August 17, 2019, 3:33pm UTC](https://meta.discourse.org/t/how-to-redirect-pinned-topic-to-external-url/125994 "2019-08-17T15:33:06Z")

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Hi, I want to display a pinned topic on my forum that when clicked will redirect to an external URL. I have tried setting this up in the Permalinks settings, and with this javascript code if(window.location…

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## [IE11 still unusable with latest of Discourse](https://meta.discourse.org/t/ie11-still-unusable-with-latest-of-discourse/125983)

<div class="topic-metadata">

**Author:** [@cpradio](https://meta.discourse.org/u/cpradio)\
**Replies:** 1\
**Last updated:** [August 17, 2019, 9:04am UTC](https://meta.discourse.org/t/ie11-still-unusable-with-latest-of-discourse/125983 "2019-08-17T09:04:52Z")

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Couple of recent issues I’ve found on Try and on Sitepoint. Try logging in/signing up with Github (it locks up) Try mentioning someone (it locks up)

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## [Application Files after Digital Ocean Setup](https://meta.discourse.org/t/application-files-after-digital-ocean-setup/126005)

<div class="topic-metadata">

**Author:** [@sfoster](https://meta.discourse.org/u/sfoster)\
**Replies:** 6\
**Last updated:** [August 16, 2019, 6:59pm UTC](https://meta.discourse.org/t/application-files-after-digital-ocean-setup/126005 "2019-08-16T18:59:40Z")

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We successfully installed Discourse on Digital Ocean, everything works well, but we can’t for the life of us find where the actual discourse files are. We wanted to test some modifications and build some plugins, but we …

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## [Can I customize the email 'container' html too?](https://meta.discourse.org/t/can-i-customize-the-email-container-html-too/52297)

<div class="topic-metadata">

**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 13\
**Last updated:** [August 16, 2019, 5:18pm UTC](https://meta.discourse.org/t/can-i-customize-the-email-container-html-too/52297 "2019-08-16T17:18:57Z")

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Hi, I’d like to update the layout of the emails to match the other emails that we send. What I’d need is a way to add a ‘wrapper’ around the email content, adding a logo, text-box and some elements like that. I couldn’t…

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