# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=691

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 692

---

## [Change the 5 default Emojis](https://meta.discourse.org/t/change-the-5-default-emojis/125766)

<div class="topic-metadata">

**Author:** [@Mikael\_Baggström](https://meta.discourse.org/u/Mikael_Baggstr%C3%B6m)\
**Replies:** 12\
**Last updated:** [August 16, 2019, 10:47am UTC](https://meta.discourse.org/t/change-the-5-default-emojis/125766 "2019-08-16T10:47:21Z")

</div>

How can I manually change the 5 default emojis that come up when typing a colon? I would have thought those 5 defaults would update by my actions (favorites), but they don’t, they are the same regardless. Which means I …

---

## [Double tap to highlight in reply (iOS Safari)](https://meta.discourse.org/t/double-tap-to-highlight-in-reply-ios-safari/125830)

<div class="topic-metadata">

**Author:** [@seanblue](https://meta.discourse.org/u/seanblue)\
**Replies:** 7\
**Last updated:** [August 16, 2019, 3:04am UTC](https://meta.discourse.org/t/double-tap-to-highlight-in-reply-ios-safari/125830 "2019-08-16T03:04:21Z")

</div>

Most of the time when I double tap a word in a reply on mobile, it highlights the word as I’d expect. Sometimes though, it just zooms in and out instead. I had this happen on another install, but they were way out of dat…

---

## [When is port 80 available?](https://meta.discourse.org/t/when-is-port-80-available/125930)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 6\
**Last updated:** [August 15, 2019, 10:12pm UTC](https://meta.discourse.org/t/when-is-port-80-available/125930 "2019-08-15T22:12:18Z")

</div>

I am a little confused about when a new Docker-based install of Discourse exposes port 80. Let me explain… When I run ./discourse-setup I assume that the initial questions (host name, eMail address, etc) are all present…

---

## [How are PostgreSQL upgrades handled in the container?](https://meta.discourse.org/t/how-are-postgresql-upgrades-handled-in-the-container/113952)

<div class="topic-metadata">

**Author:** [@BjornW](https://meta.discourse.org/u/BjornW)\
**Replies:** 1\
**Last updated:** [August 15, 2019, 9:59pm UTC](https://meta.discourse.org/t/how-are-postgresql-upgrades-handled-in-the-container/113952 "2019-08-15T21:59:43Z")

</div>

When self-hosting Discourse in the official docker container, how can I expect updates/upgrades of the underlying database – or Ruby on Rails, for that matter – to be handled? I’m new to PostgreSQL, but I understand tha…

---

## [Edit CSS/HTML of custom theme not appearing](https://meta.discourse.org/t/edit-css-html-of-custom-theme-not-appearing/125885)

<div class="topic-metadata">

**Author:** [@bencf](https://meta.discourse.org/u/bencf)\
**Replies:** 4\
**Last updated:** [August 15, 2019, 6:49pm UTC](https://meta.discourse.org/t/edit-css-html-of-custom-theme-not-appearing/125885 "2019-08-15T18:49:52Z")

</div>

In the past I had edited my Discourse installation to create a custom theme. I went to alter it today and the boxes to edit the code in don’t seem to show up (in Chrome 75). It just looks like this: The “hide unused …

---

## [No approve button for new user](https://meta.discourse.org/t/no-approve-button-for-new-user/125725)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 13\
**Last updated:** [August 15, 2019, 4:40pm UTC](https://meta.discourse.org/t/no-approve-button-for-new-user/125725 "2019-08-15T16:40:30Z")

</div>

What am I missing here? Just had a user log on for the first time through WordPress SSO. I have configured such that approvals are required. Shouldn’t that option appear here? I have no idea how to approve this user …

---

## [Custom fonts not working for visitors](https://meta.discourse.org/t/custom-fonts-not-working-for-visitors/125844)

<div class="topic-metadata">

**Author:** [@Merlls\_Rizzini](https://meta.discourse.org/u/Merlls_Rizzini)\
**Replies:** 7\
**Last updated:** [August 15, 2019, 3:53am UTC](https://meta.discourse.org/t/custom-fonts-not-working-for-visitors/125844 "2019-08-15T03:53:07Z")

</div>

This is my forum font when you’re logged in. This is the fonts when you’re seeing as a visitor (it’s showing Times New Roman). Anyone knows why the custom fonts that I uploaded aren’t loading for visitors, but…

---

## [Discourse Hosting versus self hosting](https://meta.discourse.org/t/discourse-hosting-versus-self-hosting/125848)

<div class="topic-metadata">

**Author:** [@Samivan\_911](https://meta.discourse.org/u/Samivan_911)\
**Replies:** 2\
**Last updated:** [August 15, 2019, 3:45am UTC](https://meta.discourse.org/t/discourse-hosting-versus-self-hosting/125848 "2019-08-15T03:45:31Z")

</div>

Why is it $100 a month for the “standard” package when you can do the same thing for $5-10 a month with DigitalOcean?

---

## [Redirect u/ to /](https://meta.discourse.org/t/redirect-u-to/125821)

<div class="topic-metadata">

**Author:** [@Eduardo\_Braga](https://meta.discourse.org/u/Eduardo_Braga)\
**Replies:** 4\
**Last updated:** [August 14, 2019, 10:01pm UTC](https://meta.discourse.org/t/redirect-u-to/125821 "2019-08-14T22:01:45Z")

</div>

Is there a way to do this on all profiles? Profile - Eduardo\_Braga - Discourse Meta to https://meta.discourse.org/eduardo\_braga

---

## [Image Uploads in the Editor](https://meta.discourse.org/t/image-uploads-in-the-editor/125816)

<div class="topic-metadata">

**Author:** [@sfoster](https://meta.discourse.org/u/sfoster)\
**Replies:** 3\
**Last updated:** [August 14, 2019, 9:24pm UTC](https://meta.discourse.org/t/image-uploads-in-the-editor/125816 "2019-08-14T21:24:45Z")

</div>

When a user uploads an image in the editor for a new topic, the editor creates a bunch of string of characters in the middle of where they are typing. This is very confusing for most non-technical people (and even was co…

---

## [Changing post date format](https://meta.discourse.org/t/changing-post-date-format/125741)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 6\
**Last updated:** [August 14, 2019, 8:12pm UTC](https://meta.discourse.org/t/changing-post-date-format/125741 "2019-08-14T20:12:25Z")

</div>

So the good news is that I was a good lad and used search to locate an answer to my issue. The even better news is that I found it has been covered numerous times. And yet more good news is that the topics I found neatly…

---

## [Most email notifications not being sent due to events plugin](https://meta.discourse.org/t/most-email-notifications-not-being-sent-due-to-events-plugin/125791)

<div class="topic-metadata">

**Author:** [@LlamaSensei](https://meta.discourse.org/u/LlamaSensei)\
**Replies:** 6\
**Last updated:** [August 14, 2019, 6:38pm UTC](https://meta.discourse.org/t/most-email-notifications-not-being-sent-due-to-events-plugin/125791 "2019-08-14T18:38:05Z")

</div>

I’m back, with more trouble to be caused. After updating to v.2.4.0.beta2+183, email notifications seem to have hit shrunk & email jobs are failing right & left. We are using mailgun.org as an smtp server & this issue b…

---

## [Report on User Fields?](https://meta.discourse.org/t/report-on-user-fields/125768)

<div class="topic-metadata">

**Author:** [@nedbat](https://meta.discourse.org/u/nedbat)\
**Replies:** 3\
**Last updated:** [August 14, 2019, 3:07pm UTC](https://meta.discourse.org/t/report-on-user-fields/125768 "2019-08-14T15:07:35Z")

</div>

I’ve added one User Field, editable and shown on profile. I’d like to see a list of users who have provided it, with the values. Is this possible? I found this old topic which seems to indicate it is not, but I’m hopi…

---

## [User can't log in](https://meta.discourse.org/t/user-cant-log-in/125483)

<div class="topic-metadata">

**Author:** [@nitz](https://meta.discourse.org/u/nitz)\
**Replies:** 3\
**Last updated:** [August 14, 2019, 1:14pm UTC](https://meta.discourse.org/t/user-cant-log-in/125483 "2019-08-14T13:14:57Z")

</div>

Hi there, we proudly have a discourse installation v2.4.0.beta2 +12 for our community needs. A fex days ago, an user reported he wasn’t able to log in. Discourse says “vous ne pouvez pas vous connecter en tant XXX avec…

---

## [Quoting in an unusual way... any clues why it doesn't do multiple paragraphs?](https://meta.discourse.org/t/quoting-in-an-unusual-way-any-clues-why-it-doesnt-do-multiple-paragraphs/125620)

<div class="topic-metadata">

**Author:** [@Cardinalflyer](https://meta.discourse.org/u/Cardinalflyer)\
**Replies:** 6\
**Last updated:** [August 14, 2019, 12:46pm UTC](https://meta.discourse.org/t/quoting-in-an-unusual-way-any-clues-why-it-doesnt-do-multiple-paragraphs/125620 "2019-08-14T12:46:00Z")

</div>

We are transitioning into our new community and need to pull a few messages from an old system in for a while. That involves quoting from external sources. Luckily there is a nice \[quote\] system. We should be able to pa…

---

## [Failed Upgrade to 2.4.0.beta2](https://meta.discourse.org/t/failed-upgrade-to-2-4-0-beta2/124355)

<div class="topic-metadata">

**Author:** [@Jim.Morrison](https://meta.discourse.org/u/Jim.Morrison)\
**Replies:** 9\
**Last updated:** [August 14, 2019, 5:47am UTC](https://meta.discourse.org/t/failed-upgrade-to-2-4-0-beta2/124355 "2019-08-14T05:47:24Z")

</div>

When trying to upgrade to 2.4.0.beta2 from v2.4.0.beta1 +6 and I received the white page messaging asking for me to login directly on the server and run the ./launcher rebuild app command from the discourse folder. Howev…

---

## [Anyone know of a free domain name service that has DKIM and SPF?](https://meta.discourse.org/t/anyone-know-of-a-free-domain-name-service-that-has-dkim-and-spf/125609)

<div class="topic-metadata">

**Author:** [@Evan\_the\_yoyo\_boy](https://meta.discourse.org/u/Evan_the_yoyo_boy)\
**Replies:** 22\
**Last updated:** [August 14, 2019, 12:35am UTC](https://meta.discourse.org/t/anyone-know-of-a-free-domain-name-service-that-has-dkim-and-spf/125609 "2019-08-14T00:35:47Z")

</div>

I tried no IP, but: They make you pay for DKIM and SPF :confused:. So does anyone know of a free domain hosting service that has DKIM and SPF? Because I need those two for Discourse to send emails…

---

## [Topic Redirection without topic ID sends you to a PM instead of a Public Topic](https://meta.discourse.org/t/topic-redirection-without-topic-id-sends-you-to-a-pm-instead-of-a-public-topic/125697)

<div class="topic-metadata">

**Author:** [@dje4321](https://meta.discourse.org/u/dje4321)\
**Replies:** 1\
**Last updated:** [August 13, 2019, 9:40pm UTC](https://meta.discourse.org/t/topic-redirection-without-topic-id-sends-you-to-a-pm-instead-of-a-public-topic/125697 "2019-08-13T21:40:02Z")

</div>

Ive encountered a minor bug where this link Decent Discourse Tutorial - TL0 \[DRAFT\] - Decent Discourse Tutorial - Ordered Chaotic Discussions sends you to topic ID 374 which is a PM instead of topic ID 274 which is a pub…

---

## [Edit the hamburger menu to have new hyperlink to a page](https://meta.discourse.org/t/edit-the-hamburger-menu-to-have-new-hyperlink-to-a-page/125633)

<div class="topic-metadata">

**Author:** [@codingblunder](https://meta.discourse.org/u/codingblunder)\
**Replies:** 1\
**Last updated:** [August 13, 2019, 6:36am UTC](https://meta.discourse.org/t/edit-the-hamburger-menu-to-have-new-hyperlink-to-a-page/125633 "2019-08-13T06:36:18Z")

</div>

Dear friends is there a way to add some links similar to what we see in the Menu \>\> About and FAQ Thank you in advance.

---

## [Manual approval by me but seamless to WordPress SSO user](https://meta.discourse.org/t/manual-approval-by-me-but-seamless-to-wordpress-sso-user/125585)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 12\
**Last updated:** [August 13, 2019, 2:23am UTC](https://meta.discourse.org/t/manual-approval-by-me-but-seamless-to-wordpress-sso-user/125585 "2019-08-13T02:23:52Z")

</div>

So, following up on my other post about automatic approval of users, I’ve decided that for launch of my forum I’m OK with manual approval initially (and will worry about automation later). But I still feel I am missing …

---

## [Android push notification icon requirements?](https://meta.discourse.org/t/android-push-notification-icon-requirements/117317)

<div class="topic-metadata">

**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 6\
**Last updated:** [August 13, 2019, 1:44am UTC](https://meta.discourse.org/t/android-push-notification-icon-requirements/117317 "2019-08-13T01:44:28Z")

</div>

Hi, I’ve set my push notification icon to my logo, however, a \[white\] circle appears instead. What am I doing wrong here?

---

## [How to handle Discourse SSO when the authentication site allows users to change emails?](https://meta.discourse.org/t/how-to-handle-discourse-sso-when-the-authentication-site-allows-users-to-change-emails/107374)

<div class="topic-metadata">

**Author:** [@jp9](https://meta.discourse.org/u/jp9)\
**Replies:** 2\
**Last updated:** [August 12, 2019, 11:35pm UTC](https://meta.discourse.org/t/how-to-handle-discourse-sso-when-the-authentication-site-allows-users-to-change-emails/107374 "2019-08-12T23:35:15Z")

</div>

We use a Discourse SSO flow that we have implemented based on this guide: Setup DiscourseConnect - Official Single-Sign-On for Discourse (sso) It has worked well for us. But now we want to allow users in our system to c…

---

## [Discobot advanced user tutorial stall?](https://meta.discourse.org/t/discobot-advanced-user-tutorial-stall/83400)

<div class="topic-metadata">

**Author:** [@usulrasolas](https://meta.discourse.org/u/usulrasolas)\
**Replies:** 11\
**Last updated:** [August 12, 2019, 11:30pm UTC](https://meta.discourse.org/t/discobot-advanced-user-tutorial-stall/83400 "2019-08-12T23:30:58Z")

</div>

I’m having issues with the advanced user tutorial ending right after tagging, and before the polls. I’m currently running v2.0.0.beta4 +158 and have completed the tutorials here on meta. I can see that some stuff has to…

---

## [Forum Monetization (Without AdSense?)](https://meta.discourse.org/t/forum-monetization-without-adsense/125480)

<div class="topic-metadata">

**Author:** [@calebs](https://meta.discourse.org/u/calebs)\
**Replies:** 5\
**Last updated:** [August 12, 2019, 6:44pm UTC](https://meta.discourse.org/t/forum-monetization-without-adsense/125480 "2019-08-12T18:44:09Z")

</div>

Hello. When we started our forum, we thought it wouldn’t be a good idea to monetize it, so we decided to keep it as a non-profit, however with over 4.5k views/day, 90% from the States and Canada, maybe we could at least …

---

## [Automatically approving a subset of WordPress users](https://meta.discourse.org/t/automatically-approving-a-subset-of-wordpress-users/125496)

<div class="topic-metadata">

**Author:** [@markwill](https://meta.discourse.org/u/markwill)\
**Replies:** 3\
**Last updated:** [August 12, 2019, 6:24pm UTC](https://meta.discourse.org/t/automatically-approving-a-subset-of-wordpress-users/125496 "2019-08-12T18:24:43Z")

</div>

I am sure my best approach is discoverable here and I am researching accordingly but as a relatively new user of Discourse (just installed on my own VPS a few days ago), I am hoping someone can point me in the right dire…

---

## [Getting unexpected "Let's start the discussion!" message](https://meta.discourse.org/t/getting-unexpected-lets-start-the-discussion-message/125554)

<div class="topic-metadata">

**Author:** [@omerk](https://meta.discourse.org/u/omerk)\
**Replies:** 2\
**Last updated:** [August 12, 2019, 5:31pm UTC](https://meta.discourse.org/t/getting-unexpected-lets-start-the-discussion-message/125554 "2019-08-12T17:31:42Z")

</div>

I recently re-organized my categories and created sub-categories. Ever since then I’ve started getting the following message at the top of site: Let’s start the discussion! There are 1 / 5 topics and 1 / 30 posts –…

---

## [Changing owner doesn't give editing permissions](https://meta.discourse.org/t/changing-owner-doesnt-give-editing-permissions/42658)

<div class="topic-metadata">

**Author:** [@aamulumi](https://meta.discourse.org/u/aamulumi)\
**Replies:** 4\
**Last updated:** [August 12, 2019, 11:30am UTC](https://meta.discourse.org/t/changing-owner-doesnt-give-editing-permissions/42658 "2019-08-12T11:30:25Z")

</div>

Hi ! I got a problem on my Discourse : I changed the owner of a topic, it changed correctly the owner, but the new owner can’t edit the topic. Is it a parameter to enable / a recently fix / somthing to do or is it a bu…

---

## [Hosting options (Discourse hosting vs. 3rd party hosting)](https://meta.discourse.org/t/hosting-options-discourse-hosting-vs-3rd-party-hosting/36195)

<div class="topic-metadata">

**Author:** [@Tia](https://meta.discourse.org/u/Tia)\
**Replies:** 17\
**Last updated:** [August 12, 2019, 6:00am UTC](https://meta.discourse.org/t/hosting-options-discourse-hosting-vs-3rd-party-hosting/36195 "2019-08-12T06:00:37Z")

</div>

Hi guys, Could anyone please clarify to me what are the benefits of using the hosting options featured at Discourse pricing | Discourse - Civilized Discussion vs. hosting with https://www.communiteq.com/ ? Thanks \<3

---

## [Issue with UserNotificationRenderer reported in sidekiq](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393)

<div class="topic-metadata">

**Author:** [@mfc](https://meta.discourse.org/u/mfc)\
**Replies:** 5\
**Last updated:** [August 11, 2019, 9:58pm UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393 "2019-08-11T21:58:45Z")

</div>

Hello I’m new in this forum. We have moved a week ago a productive phpbb forum to discourse. I have to say, this discourse wonderfull… Everithing went well. There is just une littel point what worries me. Sidekiq r…

---

## [Cloudflare preventing plugin connection](https://meta.discourse.org/t/cloudflare-preventing-plugin-connection/125306)

<div class="topic-metadata">

**Author:** [@undeadcorvid](https://meta.discourse.org/u/undeadcorvid)\
**Replies:** 9\
**Last updated:** [August 11, 2019, 1:16pm UTC](https://meta.discourse.org/t/cloudflare-preventing-plugin-connection/125306 "2019-08-11T13:16:56Z")

</div>

Hi there! I’ve been struggling to get the plugin to connect to my Discourse - though all the API information was correct, the plugin couldn’t find my forum. On a wild guess I removed my reverse proxy through Cloudflare,…

[Previous page](https://meta.discourse.org/c/support/6.md?page=690)

[Next page](https://meta.discourse.org/c/support/6.md?page=692)
