# Product Support

**URL:** https://meta.discourse.org/c/support/6.md?page=693

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 694

---

## [How to update Watched First Post Categories for all users?](https://meta.discourse.org/t/how-to-update-watched-first-post-categories-for-all-users/125182)

<div class="topic-metadata">

**Author:** [@BaronGrivet](https://meta.discourse.org/u/BaronGrivet)\
**Replies:** 3\
**Last updated:** [August 8, 2019, 6:43am UTC](https://meta.discourse.org/t/how-to-update-watched-first-post-categories-for-all-users/125182 "2019-08-08T06:43:48Z")

</div>

I’ve been looking at this topic as a way of updating the “Watching First Post” field for all the users: However I can’t work out which model/ column to change. This does not work: UserOption.update\_all(watched\_first\_…

---

## [Where are staff notices stored in the database?](https://meta.discourse.org/t/where-are-staff-notices-stored-in-the-database/125108)

<div class="topic-metadata">

**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 4\
**Last updated:** [August 8, 2019, 6:40am UTC](https://meta.discourse.org/t/where-are-staff-notices-stored-in-the-database/125108 "2019-08-08T06:40:06Z")

</div>

Does anyone know how to query staff notes notices from the database? I’ve been looking around in the code but haven’t been able to find where they are stored. My main goal is to find a specific staff notice that was wri…

---

## [Pinned post doesn't show as lastest when log-in](https://meta.discourse.org/t/pinned-post-doesnt-show-as-lastest-when-log-in/125102)

<div class="topic-metadata">

**Author:** [@Heeam-Shin](https://meta.discourse.org/u/Heeam-Shin)\
**Replies:** 3\
**Last updated:** [August 8, 2019, 6:24am UTC](https://meta.discourse.org/t/pinned-post-doesnt-show-as-lastest-when-log-in/125102 "2019-08-08T06:24:56Z")

</div>

Hi, I’m admin user of some discourse forum. A few weeks ago, I pinned posts on our forum. But It doesn’t show up on the top when I log-in. (Posts are ordered by ‘Activity’) If I log-out, the pinned posts go to the top…

---

## [Where is the "poll builder"?](https://meta.discourse.org/t/where-is-the-poll-builder/125016)

<div class="topic-metadata">

**Author:** [@L30110](https://meta.discourse.org/u/L30110)\
**Replies:** 4\
**Last updated:** [August 8, 2019, 5:51am UTC](https://meta.discourse.org/t/where-is-the-poll-builder/125016 "2019-08-08T05:51:24Z")

</div>

I know polls can be created manually, but I’d prefer users have access to the poll builder. I run v2.4.0.beta2 +20. But under the composer gear, all I see is: toggle unlisted hide details Am I missing something? Thank…

---

## [Discourse offering to "install app" on Chrome](https://meta.discourse.org/t/discourse-offering-to-install-app-on-chrome/125188)

<div class="topic-metadata">

**Author:** [@seanblue](https://meta.discourse.org/u/seanblue)\
**Replies:** 1\
**Last updated:** [August 8, 2019, 2:40am UTC](https://meta.discourse.org/t/discourse-offering-to-install-app-on-chrome/125188 "2019-08-08T02:40:38Z")

</div>

I’m seeing this here as well as on community.wanikani.com. Does anyone know what this is?

---

## [Incoming email using Mailgun?](https://meta.discourse.org/t/incoming-email-using-mailgun/125152)

<div class="topic-metadata">

**Author:** [@danb35](https://meta.discourse.org/u/danb35)\
**Replies:** 2\
**Last updated:** [August 7, 2019, 6:50pm UTC](https://meta.discourse.org/t/incoming-email-using-mailgun/125152 "2019-08-07T18:50:34Z")

</div>

I’m sure I’ve seen a post on this, but now I can’t find it–I’m hoping someone can point me in the right direction. I’m self-hosting Discourse under Ubuntu 18.04, and I’m using Mailgun for sending email, which is working…

---

## [Simple way to import a single user into Discourse?](https://meta.discourse.org/t/simple-way-to-import-a-single-user-into-discourse/125134)

<div class="topic-metadata">

**Author:** [@lkramer](https://meta.discourse.org/u/lkramer)\
**Replies:** 2\
**Last updated:** [August 7, 2019, 5:41pm UTC](https://meta.discourse.org/t/simple-way-to-import-a-single-user-into-discourse/125134 "2019-08-07T17:41:30Z")

</div>

Hello all. We use Discourse with SSO where Wordpress handles the login and then allows the user access to Discourse. So basically no one can just signup via Discourse. They have to signup via our Wordpress site. My que…

---

## [Change background color of Easy Footer theme component](https://meta.discourse.org/t/change-background-color-of-easy-footer-theme-component/125084)

<div class="topic-metadata">

**Author:** [@bck055](https://meta.discourse.org/u/bck055)\
**Replies:** 6\
**Last updated:** [August 7, 2019, 5:05pm UTC](https://meta.discourse.org/t/change-background-color-of-easy-footer-theme-component/125084 "2019-08-07T17:05:53Z")

</div>

Hello, Would you help me to change background of Easy Footer theme. I installed this theme from GitHub - discourse/Discourse-easy-footer · GitHub Thanks

---

## [DigitalOcean + Siteground Email via port 465 won’t work (2525 will work)](https://meta.discourse.org/t/digitalocean-siteground-email-via-port-465-won-t-work-2525-will-work/125067)

<div class="topic-metadata">

**Author:** [@PackElend](https://meta.discourse.org/u/PackElend)\
**Replies:** 1\
**Last updated:** [August 7, 2019, 12:11am UTC](https://meta.discourse.org/t/digitalocean-siteground-email-via-port-465-won-t-work-2525-will-work/125067 "2019-08-07T00:11:05Z")

</div>

Hello, I started a discourse droplet on digital ocean, what is basically the discourse docker image. It worked well until I reached the registration step We sent an activation mail to \*\* admin.discourse@ourdomain.coo…

---

## [Mail notifications are not sent anymore](https://meta.discourse.org/t/mail-notifications-are-not-sent-anymore/124995)

<div class="topic-metadata">

**Author:** [@lmcthjo](https://meta.discourse.org/u/lmcthjo)\
**Replies:** 5\
**Last updated:** [August 6, 2019, 9:53pm UTC](https://meta.discourse.org/t/mail-notifications-are-not-sent-anymore/124995 "2019-08-06T21:53:46Z")

</div>

We are using Discourse 1.9.0 beta15. Mail notifications was working until we got an issue with the server (no more disk space). After fixing the issue, we noticed that notifications are not sent anymore (not received b…

---

## [Font awesome class not showing on new badge creation](https://meta.discourse.org/t/font-awesome-class-not-showing-on-new-badge-creation/124852)

<div class="topic-metadata">

**Author:** [@Heather\_Dudley](https://meta.discourse.org/u/Heather_Dudley)\
**Replies:** 5\
**Last updated:** [August 6, 2019, 8:33pm UTC](https://meta.discourse.org/t/font-awesome-class-not-showing-on-new-badge-creation/124852 "2019-08-06T20:33:30Z")

</div>

I’ve created a couple of small custom badges, with links to appropriately defined FA classes. I’m pulling class names directly from the cheat sheet. They seem to appear at some point, but there seems to be no rhyme or re…

---

## [Discourse hosting: is there a centralized place (like a status page) I can visit for scheduled maintenance and incidents?](https://meta.discourse.org/t/discourse-hosting-is-there-a-centralized-place-like-a-status-page-i-can-visit-for-scheduled-maintenance-and-incidents/124946)

<div class="topic-metadata">

**Author:** [@shaynad](https://meta.discourse.org/u/shaynad)\
**Replies:** 6\
**Last updated:** [January 6, 2022, 12:33pm UTC](https://meta.discourse.org/t/discourse-hosting-is-there-a-centralized-place-like-a-status-page-i-can-visit-for-scheduled-maintenance-and-incidents/124946 "2022-01-06T12:33:26Z")

</div>

I’m looking for a centralized place where I can view the status of Discourse (since our data center is hosted by Discourse), which includes any downtime, service monitoring, scheduled maintenance and uptime specifically.…

---

## [Having issues with Migadu emails](https://meta.discourse.org/t/having-issues-with-migadu-emails/125023)

<div class="topic-metadata">

**Author:** [@aaronrussell](https://meta.discourse.org/u/aaronrussell)\
**Replies:** 7\
**Last updated:** [August 6, 2019, 7:32pm UTC](https://meta.discourse.org/t/having-issues-with-migadu-emails/125023 "2019-08-06T19:32:59Z")

</div>

Hello, I’m having issues with the setting up discourse to use my SMTP server (I’m using Migadu as my email server). Here are the details I’m using: DISCOURSE\_SMTP\_ADDRESS: "smtp.migadu.com" DISCOURSE\_SMTP\_USER\_NAM…

---

## [Minimum category / sub-category dept level to post a topic](https://meta.discourse.org/t/minimum-category-sub-category-dept-level-to-post-a-topic/104150)

<div class="topic-metadata">

**Author:** [@rbrlortie](https://meta.discourse.org/u/rbrlortie)\
**Replies:** 2\
**Last updated:** [August 6, 2019, 6:14pm UTC](https://meta.discourse.org/t/minimum-category-sub-category-dept-level-to-post-a-topic/104150 "2019-08-06T18:14:34Z")

</div>

Hi, We have a category called “Help & Support”. This category has a bunch of subcategories. “Robotics”, “Programming”, etc. So far users can post in “Help & Support”. Our issue is that nobody is choosing a su…

---

## [Launcher rebuild fails with Docker 19.03.0 due to Docker network parameter](https://meta.discourse.org/t/launcher-rebuild-fails-with-docker-19-03-0-due-to-docker-network-parameter/123696)

<div class="topic-metadata">

**Author:** [@bkraul](https://meta.discourse.org/u/bkraul)\
**Replies:** 7\
**Last updated:** [August 6, 2019, 1:38pm UTC](https://meta.discourse.org/t/launcher-rebuild-fails-with-docker-19-03-0-due-to-docker-network-parameter/123696 "2019-08-06T13:38:55Z")

</div>

With docker rolling out version 19.03.0, the discourse launcher is now failing to start the instance after rebuilding with the following message: /usr/bin/docker: --network is not a valid mac address. See '/usr/bin/dock…

---

## [Missing /var/discourse/app/views](https://meta.discourse.org/t/missing-var-discourse-app-views/124875)

<div class="topic-metadata">

**Author:** [@tohaitrieu](https://meta.discourse.org/u/tohaitrieu)\
**Replies:** 5\
**Last updated:** [August 6, 2019, 3:13am UTC](https://meta.discourse.org/t/missing-var-discourse-app-views/124875 "2019-08-06T03:13:52Z")

</div>

I check /var/discourse/app/views and it seems not have this folder. I run command: ls -d /var/discourse/\* And it show only some directories: /var/discourse# ls -d /var/discourse/\* /var/discourse/bin /var/di…

---

## [How to migrate the discourse container to another machine](https://meta.discourse.org/t/how-to-migrate-the-discourse-container-to-another-machine/124802)

<div class="topic-metadata">

**Author:** [@Karma\_Frenzoid](https://meta.discourse.org/u/Karma_Frenzoid)\
**Replies:** 3\
**Last updated:** [August 5, 2019, 9:36pm UTC](https://meta.discourse.org/t/how-to-migrate-the-discourse-container-to-another-machine/124802 "2019-08-05T21:36:31Z")

</div>

Hello! I’ve been wondering, if i ever need to change my VPS, and i want to migrate my discourse forum to another machine, do i just make an image of the container, and launch it on the new vps? Or is there anything else…

---

## [Is it possible to get a list of users by trust level?](https://meta.discourse.org/t/is-it-possible-to-get-a-list-of-users-by-trust-level/68436)

<div class="topic-metadata">

**Author:** [@Drew\_Warwick](https://meta.discourse.org/u/Drew_Warwick)\
**Replies:** 4\
**Last updated:** [August 5, 2019, 8:23pm UTC](https://meta.discourse.org/t/is-it-possible-to-get-a-list-of-users-by-trust-level/68436 "2019-08-05T20:23:04Z")

</div>

Let’s say I want to get a list of users who have a certain trust level. Is this doable? I could search for posts from users of a certain trust level e.g.: @trust\_level\_4 order:latest but this doesn’t get me users who h…

---

## [Moderators / Regulars](https://meta.discourse.org/t/moderators-regulars/124828)

<div class="topic-metadata">

**Author:** [@FredOslow](https://meta.discourse.org/u/FredOslow)\
**Replies:** 4\
**Last updated:** [August 5, 2019, 7:51pm UTC](https://meta.discourse.org/t/moderators-regulars/124828 "2019-08-05T19:51:08Z")

</div>

Hi, users who are promoted to Moderators; do they also automatially become Regulars (even if they have not done the things normally required to become a Regular)? :slight\_smile:

---

## [Xenforo Import: Pre-existing Topic & Post ids](https://meta.discourse.org/t/xenforo-import-pre-existing-topic-post-ids/124858)

<div class="topic-metadata">

**Author:** [@dantreacy](https://meta.discourse.org/u/dantreacy)\
**Replies:** 1\
**Last updated:** [August 5, 2019, 4:46pm UTC](https://meta.discourse.org/t/xenforo-import-pre-existing-topic-post-ids/124858 "2019-08-05T16:46:23Z")

</div>

Hi Folks, Have an exisitng Xenforo forum with roughly quarter million posts. Few days ago I trialled an import into Discourse. First off congrats to all who’ve worked on the script, was one of the most trouble free im…

---

## [Dates displaying one day off when listed without times](https://meta.discourse.org/t/dates-displaying-one-day-off-when-listed-without-times/110933)

<div class="topic-metadata">

**Author:** [@DiscoWebmaster](https://meta.discourse.org/u/DiscoWebmaster)\
**Replies:** 7\
**Last updated:** [August 5, 2019, 10:28am UTC](https://meta.discourse.org/t/dates-displaying-one-day-off-when-listed-without-times/110933 "2019-08-05T10:28:47Z")

</div>

Hello, While using the automatic date function today I found out that the date is not displaying correctly if listed without a time. For example: 2019-03-04T00:00:00Z (UTC) Despite listing it as March 3rd The text abo…

---

## [Can Email-In be used to "ingest" a mailing list?](https://meta.discourse.org/t/can-email-in-be-used-to-ingest-a-mailing-list/74096)

<div class="topic-metadata">

**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 9\
**Last updated:** [August 5, 2019, 9:34am UTC](https://meta.discourse.org/t/can-email-in-be-used-to-ingest-a-mailing-list/74096 "2019-08-05T09:34:58Z")

</div>

I am looking to build a archive for a mailing list. I imagine a thread to become a topic, email addresses being replaced with usernames if a matching account exists. Can the Email-In feature be used to “ingest” a mailin…

---

## [What I need to do for complete installation?](https://meta.discourse.org/t/what-i-need-to-do-for-complete-installation/124878)

<div class="topic-metadata">

**Author:** [@caygri](https://meta.discourse.org/u/caygri)\
**Replies:** 4\
**Last updated:** [August 5, 2019, 9:31am UTC](https://meta.discourse.org/t/what-i-need-to-do-for-complete-installation/124878 "2019-08-05T09:31:13Z")

</div>

Hell, I have a dedicated server with plesk and I install image docker/base when I try to lauch after few second shout down. The log is empty and in the setting is few fields…take a look https://caygri.d.pr/vXzoPZ Wh…

---

## [Help me choice VPS](https://meta.discourse.org/t/help-me-choice-vps/116847)

<div class="topic-metadata">

**Author:** [@Adam\_Eses](https://meta.discourse.org/u/Adam_Eses)\
**Replies:** 3\
**Last updated:** [August 5, 2019, 9:22am UTC](https://meta.discourse.org/t/help-me-choice-vps/116847 "2019-08-05T09:22:53Z")

</div>

Please tell me where i can buy VPS for install discourse. Payment bitcoin :slight\_smile: I buy 4gb vps www.lavavps.lt but here you dont have FULL ROOT access and im waiting for refund… Sorry for my English …

---

## [Vimeo onebox not working](https://meta.discourse.org/t/vimeo-onebox-not-working/111123)

<div class="topic-metadata">

**Author:** [@Phil\_Morse](https://meta.discourse.org/u/Phil_Morse)\
**Replies:** 10\
**Last updated:** [August 5, 2019, 6:12am UTC](https://meta.discourse.org/t/vimeo-onebox-not-working/111123 "2019-08-05T06:12:44Z")

</div>

We’re new to Discourse, using the version hosted by you. YouTube videos embed fine, but Vimeo don’t on our site. What are we doing wrong please? Here’s an example of one not working: Note that the above is…

---

## [Opengraph and Twitter cards markup for a topic](https://meta.discourse.org/t/opengraph-and-twitter-cards-markup-for-a-topic/85239)

<div class="topic-metadata">

**Author:** [@lavrenkov](https://meta.discourse.org/u/lavrenkov)\
**Replies:** 6\
**Last updated:** [August 4, 2019, 11:25pm UTC](https://meta.discourse.org/t/opengraph-and-twitter-cards-markup-for-a-topic/85239 "2019-08-04T23:25:28Z")

</div>

Hi, As it is my first topic on that forum, I just want to say thank you for the great product. We in CUBA Platform really love it :slightly\_smiling\_face: We make announcements of new features on the forum to give an op…

---

## [Basic forum access/integration with Wordpress site](https://meta.discourse.org/t/basic-forum-access-integration-with-wordpress-site/124811)

<div class="topic-metadata">

**Author:** [@evelynf](https://meta.discourse.org/u/evelynf)\
**Replies:** 12\
**Last updated:** [August 4, 2019, 10:42pm UTC](https://meta.discourse.org/t/basic-forum-access-integration-with-wordpress-site/124811 "2019-08-04T22:42:31Z")

</div>

I have a Wordpress membership site using Memberpress to manage access. We have created a Discourse forum and have installed wp-discourse plugin and connected them together. However, I don’t see any docs describing how …

---

## [Sending Title by SSO, but there is no SSO Overrides Title setting?](https://meta.discourse.org/t/sending-title-by-sso-but-there-is-no-sso-overrides-title-setting/123943)

<div class="topic-metadata">

**Author:** [@Cardinalflyer](https://meta.discourse.org/u/Cardinalflyer)\
**Replies:** 5\
**Last updated:** [August 4, 2019, 8:39pm UTC](https://meta.discourse.org/t/sending-title-by-sso-but-there-is-no-sso-overrides-title-setting/123943 "2019-08-04T20:39:32Z")

</div>

I’ve just added a Title datablock to my SSO payload and it properly sets the title, but doesn’t seem to update it again in subsequent logins. I figured I should make sure the settings are set to allow SSO to override th…

---

## [Fa-icons and badges - some work, some don't](https://meta.discourse.org/t/fa-icons-and-badges-some-work-some-dont/124827)

<div class="topic-metadata">

**Author:** [@FredOslow](https://meta.discourse.org/u/FredOslow)\
**Replies:** 1\
**Last updated:** [August 4, 2019, 1:21pm UTC](https://meta.discourse.org/t/fa-icons-and-badges-some-work-some-dont/124827 "2019-08-04T13:21:37Z")

</div>

Hi! I have a forum using the Vincent theme. I am trying to make the most out of the badges, so I have disabled the ones I found too easy to get and am making some new custom ones. I have found that not all fa-icons work,…

---

## [Distorted Wizard page](https://meta.discourse.org/t/distorted-wizard-page/124819)

<div class="topic-metadata">

**Author:** [@IvanC](https://meta.discourse.org/u/IvanC)\
**Replies:** 1\
**Last updated:** [August 4, 2019, 9:21am UTC](https://meta.discourse.org/t/distorted-wizard-page/124819 "2019-08-04T09:21:39Z")

</div>

Hi, my Wizard page is distorted like this: It worked fine since I set up Discourse a few weeks ago, but when I returned to it today the display is all funny. Would anyone know what the problem is and how I can correc…

[Previous page](https://meta.discourse.org/c/support/6.md?page=692)

[Next page](https://meta.discourse.org/c/support/6.md?page=694)
