# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=7

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 8

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## [Show "Upcoming Events" in all categories](https://meta.discourse.org/t/mostrar-proximos-eventos-en-todas-las-categorias/408904)

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**Author:** [@Laguna](https://meta.discourse.org/u/Laguna)\
**Replies:** 6\
**Last updated:** [July 31, 2026, 7:21pm UTC](https://meta.discourse.org/t/mostrar-proximos-eventos-en-todas-las-categorias/408904 "2026-07-31T19:21:21Z")

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Hi everyone!, I have a small issue that I can’t seem to resolve. I have a forum (laguaridaretro.com) where, thanks to the “Right Sidebar Blocks” component, I can customize the right column of the forum. The thing is, I h…

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## [Specific user cannot select a public tag restricted to a category](https://meta.discourse.org/t/specific-user-cannot-select-a-public-tag-restricted-to-a-category/408924)

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**Author:** [@tvavrda](https://meta.discourse.org/u/tvavrda)\
**Replies:** 0\
**Last updated:** [July 30, 2026, 2:48pm UTC](https://meta.discourse.org/t/specific-user-cannot-select-a-public-tag-restricted-to-a-category/408924 "2026-07-30T14:48:06Z")

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I have a user who cannot select some tags. It looks like this: The problem is that already in the screenshot it says it actually should be possible. The tag group looks like this: this is how the category looks …

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## ["Failed to optimize image" error from discourse-topic-previews-sidecar](https://meta.discourse.org/t/failed-to-optimize-image-error-from-discourse-topic-previews-sidecar/408911)

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**Author:** [@Takiro](https://meta.discourse.org/u/Takiro)\
**Replies:** 7\
**Last updated:** [July 30, 2026, 1:38pm UTC](https://meta.discourse.org/t/failed-to-optimize-image-error-from-discourse-topic-previews-sidecar/408911 "2026-07-30T13:38:26Z")

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I updated to Discourse version v2026.8.0-latest a few days ago. Some user’s avatars have turned to a default image (not the letter avatar). Trying to upload a new image does nothing. The preview shows the image but upon …

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## [How far can we push Discourse in customization?](https://meta.discourse.org/t/how-far-can-we-push-discourse-in-customization/408829)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 18\
**Last updated:** [July 29, 2026, 6:19pm UTC](https://meta.discourse.org/t/how-far-can-we-push-discourse-in-customization/408829 "2026-07-29T18:19:23Z")

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I’m curious to know how far we can customize Discourse, not only the UI, but moving things around, adding new features, etc, without breaking any of those when Discourse updates (or at least, not as much)? I love all ab…

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## [How can I permanently delete a topic with multiple posts?](https://meta.discourse.org/t/how-can-i-permanently-delete-a-topic-with-multiple-posts/356159)

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**Author:** [@Jongin](https://meta.discourse.org/u/Jongin)\
**Replies:** 5\
**Last updated:** [July 29, 2026, 12:56pm UTC](https://meta.discourse.org/t/how-can-i-permanently-delete-a-topic-with-multiple-posts/356159 "2026-07-29T12:56:58Z")

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How can I permanently delete a topic with multiple posts? With this method, i only can delete posts one by one e later the topic

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## [How to fix non-streaming request errors](https://meta.discourse.org/t/topic/408506)

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**Author:** [@cshll](https://meta.discourse.org/u/cshll)\
**Replies:** 2\
**Last updated:** [July 29, 2026, 12:13pm UTC](https://meta.discourse.org/t/topic/408506 "2026-07-29T12:13:42Z")

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Non-streaming request failed: {"code":20015,"message":"No user query found in messages.","data":null} Another issue is how to enable AI for that category tag.

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## [Updated to esr, but "578 new changes are available"](https://meta.discourse.org/t/updated-to-esr-but-578-new-changes-are-available/408738)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 2\
**Last updated:** [July 29, 2026, 8:34am UTC](https://meta.discourse.org/t/updated-to-esr-but-578-new-changes-are-available/408738 "2026-07-29T08:34:50Z")

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Today there was an esr release, so I updated my app.yml and rebuilt. All seems well: I am on 2026.7.0 as intended. Initially the admin dashboard said I was up to date, but after a few minutes it now says You’re on the…

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## [Does anybody know how to hide the email section?](https://meta.discourse.org/t/does-anybody-know-how-to-hide-the-email-section/408561)

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**Author:** [@kairo162](https://meta.discourse.org/u/kairo162)\
**Replies:** 18\
**Last updated:** [July 28, 2026, 9:47pm UTC](https://meta.discourse.org/t/does-anybody-know-how-to-hide-the-email-section/408561 "2026-07-28T21:47:37Z")

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It’s kinda bugging me out because whenever I screenshot the user interface in the image below, the email is inside there and I don’t want it to get exposed. Can anyone help me hide it or remove it or turn it off?

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## [How do Disable AI](https://meta.discourse.org/t/how-do-disable-ai/408756)

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**Author:** [@JDParker](https://meta.discourse.org/u/JDParker)\
**Replies:** 1\
**Last updated:** [July 28, 2026, 7:06pm UTC](https://meta.discourse.org/t/how-do-disable-ai/408756 "2026-07-28T19:06:32Z")

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How do Disable AI, company policy discourages its use.

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## [Why would a post (reply) not have a pencil icon appear?](https://meta.discourse.org/t/why-would-a-post-reply-not-have-a-pencil-icon-appear/408658)

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**Author:** [@greymont](https://meta.discourse.org/u/greymont)\
**Replies:** 3\
**Last updated:** [July 28, 2026, 7:12am UTC](https://meta.discourse.org/t/why-would-a-post-reply-not-have-a-pencil-icon-appear/408658 "2026-07-28T07:12:47Z")

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I just replied to a new topic on my site. A few minutes later, I went back to make a correction. But there was no visible icon I could find that invoked edit mode. The wrench icon did not include an “Edit post” choice. I…

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## [Discrepancy in unseen results](https://meta.discourse.org/t/discrepancy-in-unseen-results/408659)

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**Author:** [@greymont](https://meta.discourse.org/u/greymont)\
**Replies:** 1\
**Last updated:** [July 28, 2026, 7:02am UTC](https://meta.discourse.org/t/discrepancy-in-unseen-results/408659 "2026-07-28T07:02:01Z")

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My site lists “Categories”, “Latest”, and “Unseen” across the top of the page when I click on “Topics” in the sidebar. If I click on “Unseen”, a page appears that says nothing to see here. But when I enter “in:unseen” in…

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## [Installing Discourse on a self hosted VPS. A process with FAQs](https://meta.discourse.org/t/installing-discourse-on-a-self-hosted-vps-a-process-with-faqs/407922)

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**Author:** [@Gid](https://meta.discourse.org/u/Gid)\
**Replies:** 41\
**Last updated:** [July 27, 2026, 10:53pm UTC](https://meta.discourse.org/t/installing-discourse-on-a-self-hosted-vps-a-process-with-faqs/407922 "2026-07-27T22:53:23Z")

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A novice’s step by step specific process for installing Discourse. From choosing a right server to configuring it, to SMTP, DNS & doing it all in the right order. Because of such a manual process with many branches with …

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## [Show likes on topics lists and categories - Redditish theme](https://meta.discourse.org/t/show-likes-on-topics-lists-and-categories-redditish-theme/408517)

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**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 8\
**Last updated:** [July 27, 2026, 9:00pm UTC](https://meta.discourse.org/t/show-likes-on-topics-lists-and-categories-redditish-theme/408517 "2026-07-27T21:00:04Z")

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I am using the Reddit-ish Theme, Is there anyway to show likes for a post when viewing the topics on homepage and categories etc. I tried this solution but it doesn’t work

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## [Cache the right hand sidebar contents](https://meta.discourse.org/t/cache-the-right-hand-sidebar-contents/408627)

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**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 1\
**Last updated:** [July 27, 2026, 5:33pm UTC](https://meta.discourse.org/t/cache-the-right-hand-sidebar-contents/408627 "2026-07-27T17:33:27Z")

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Is there anyway of caching the right sidebar contents, i built a vertical sticky scroll right sidebar on the reddit-ish theme but it jumps around when loading. I also used the wonderful I was wondering how i would cac…

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## [URL query string params](https://meta.discourse.org/t/url-query-string-params/240761)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 2\
**Last updated:** [July 27, 2026, 5:06pm UTC](https://meta.discourse.org/t/url-query-string-params/240761 "2026-07-27T17:06:10Z")

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Is there a full list somewhere of the keys I can use in a URL query string? Specifically, I’d like to see only unassigned threads, altho I’d really appreciate a full list if there’s one lying around somewhere so I can u…

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## [Hash/anchors are being stripped from URLs on mobile. How to stop that?](https://meta.discourse.org/t/hash-anchors-are-being-stripped-from-urls-on-mobile-how-to-stop-that/408505)

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**Author:** [@one1](https://meta.discourse.org/u/one1)\
**Replies:** 9\
**Last updated:** [July 27, 2026, 4:13pm UTC](https://meta.discourse.org/t/hash-anchors-are-being-stripped-from-urls-on-mobile-how-to-stop-that/408505 "2026-07-27T16:13:18Z")

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When I click on a link with an anchor on desktop, it scrolls there. However on mobile (Android, FF & Chrome) the anchor gets stripped from the url so there is no scrolling to that spot. What I am trying to do: We have …

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## [External Login function throwing error](https://meta.discourse.org/t/external-login-function-throwing-error/408579)

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**Author:** [@vtan303](https://meta.discourse.org/u/vtan303)\
**Replies:** 1\
**Last updated:** [July 27, 2026, 12:50pm UTC](https://meta.discourse.org/t/external-login-function-throwing-error/408579 "2026-07-27T12:50:31Z")

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Hi, wondering if anyone else is encountering this error where clicking on 3rd party login options (google/discord), will get this \`\`Uncaught TypeError: this.login.externalLogin is not a function\`\`\`? I am currently on ver…

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## [Can we change the text in the notification](https://meta.discourse.org/t/peut-on-changer-le-texte-dans-la-notification/408555)

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**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 3\
**Last updated:** [July 27, 2026, 6:39am UTC](https://meta.discourse.org/t/peut-on-changer-le-texte-dans-la-notification/408555 "2026-07-27T06:39:35Z")

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Hello community, I’m trying to develop a plugin, but I can’t change the notification text. I’d like text like “invite3 voted for your game: Bitoku” I don’t know if this is possible! Thanks for your feedback …

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## [Discourse becomes unresponsive after integrating with DeepSeek's official open platform](https://meta.discourse.org/t/discourse-deepseek/407862)

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**Author:** [@AkarinLiu](https://meta.discourse.org/u/AkarinLiu)\
**Replies:** 5\
**Last updated:** [July 26, 2026, 11:16am UTC](https://meta.discourse.org/t/discourse-deepseek/407862 "2026-07-26T11:16:53Z")

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After integrating Discourse with the official DeepSeek open platform, unresponsiveness issues occurred, and changing the API Key did not resolve the problem.

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## [Allowing users to change their profile pictures without uploading images to the forum](https://meta.discourse.org/t/allowing-users-to-change-their-profile-pictures-without-uploading-images-to-the-forum/408519)

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**Author:** [@greyblue](https://meta.discourse.org/u/greyblue)\
**Replies:** 10\
**Last updated:** [July 26, 2026, 4:54am UTC](https://meta.discourse.org/t/allowing-users-to-change-their-profile-pictures-without-uploading-images-to-the-forum/408519 "2026-07-26T04:54:46Z")

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Hi everyone! First time posting here so apologies if I’m doing something wrong. I’m wondering if there’s any way to allow users to change their profile picture without allowing them to upload images into the forums? F…

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## [Header messes up on mid-size viewports on the Horizon Theme](https://meta.discourse.org/t/header-messes-up-on-mid-size-viewports-on-the-horizon-theme/403484)

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**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 12\
**Last updated:** [July 25, 2026, 10:03am UTC](https://meta.discourse.org/t/header-messes-up-on-mid-size-viewports-on-the-horizon-theme/403484 "2026-07-25T10:03:49Z")

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The header on Horizon works really well most of the time, across mobile and desktop: However, I’ve got a folding phone with a weird aspect ratio. Unfortunately the search bar and avatar disappear and everything go…

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## [How to disable community DM emails to reduce costs](https://meta.discourse.org/t/topic/408486)

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**Author:** [@cshll](https://meta.discourse.org/u/cshll)\
**Replies:** 1\
**Last updated:** [July 25, 2026, 2:00am UTC](https://meta.discourse.org/t/topic/408486 "2026-07-25T02:00:29Z")

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Every user in the community receives an email notification for each private message they get, which significantly increases the cost of my email server. I want to disable email notifications for all private messages, keeping only emails for summaries, registrations, logins, etc.

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## [Reply to comment directly on WordPress vs. Linked to Discourse topic](https://meta.discourse.org/t/reply-to-comment-directly-on-wordpress-vs-linked-to-discourse-topic/408473)

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**Author:** [@Temi\_Tayo\_from\_Selmore](https://meta.discourse.org/u/Temi_Tayo_from_Selmore)\
**Replies:** 4\
**Last updated:** [July 24, 2026, 9:18pm UTC](https://meta.discourse.org/t/reply-to-comment-directly-on-wordpress-vs-linked-to-discourse-topic/408473 "2026-07-24T21:18:31Z")

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Hi Everyone - I’ve just taken a trial with Discourse and set up WP-Discourse plugin. I thought th eplugin would allow my WordPress users to directly comment in my WordPress posts and have those comments show BOTH in Wo…

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## [Remove category description from create topic dropdown](https://meta.discourse.org/t/remove-category-description-from-create-topic-dropdown/408467)

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**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 6\
**Last updated:** [July 24, 2026, 5:25pm UTC](https://meta.discourse.org/t/remove-category-description-from-create-topic-dropdown/408467 "2026-07-24T17:25:09Z")

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Is there anyway to remove the category description from the dropdown when selecting a new category

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## [Unable to access a basic group I created](https://meta.discourse.org/t/unable-to-access-a-basic-group-i-created/408447)

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**Author:** [@CarlosC](https://meta.discourse.org/u/CarlosC)\
**Replies:** 3\
**Last updated:** [July 24, 2026, 3:01pm UTC](https://meta.discourse.org/t/unable-to-access-a-basic-group-i-created/408447 "2026-07-24T15:01:00Z")

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Hi, No matter the browser I use, I can’t access a community I made in May. I haven’t accessed it since then. I can see the community on id.discourse.com but I can’t access it by its xyz.discourse.group url. Instead I g…

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## [AI Embeddings Semantic Search returns 500 error](https://meta.discourse.org/t/ai-embeddings-semantic-search-returns-500-error/408306)

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**Author:** [@akanora](https://meta.discourse.org/u/akanora)\
**Replies:** 5\
**Last updated:** [July 24, 2026, 12:19pm UTC](https://meta.discourse.org/t/ai-embeddings-semantic-search-returns-500-error/408306 "2026-07-24T12:19:32Z")

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Hi everyone, I have “AI embeddings semantic search” enabled on my site, but whenever I try to search something, I get a 500 Internal Server Error and no results are returned. Regular search works fine when I disable tha…

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## [Internal server when trying to send new user a personal message – where to start? ideas?](https://meta.discourse.org/t/internal-server-when-trying-to-send-new-user-a-personal-message-where-to-start-ideas/408243)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 10\
**Last updated:** [July 24, 2026, 9:07am UTC](https://meta.discourse.org/t/internal-server-when-trying-to-send-new-user-a-personal-message-where-to-start-ideas/408243 "2026-07-24T09:07:44Z")

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Hello, I just tried sending a personal message to a new user and upon submitting received an internal server error message, no other info. I tried again by clicking “send message” on that user’s profile card, same thing. …

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## [I can't upload photo after setting Cloudflare R2](https://meta.discourse.org/t/i-cant-upload-photo-after-setting-cloudflare-r2/408303)

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**Author:** [@haha](https://meta.discourse.org/u/haha)\
**Replies:** 4\
**Last updated:** [July 23, 2026, 11:04am UTC](https://meta.discourse.org/t/i-cant-upload-photo-after-setting-cloudflare-r2/408303 "2026-07-23T11:04:56Z")

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Hello everyone, thanks for your time. After setting Cloudflare R2 on my discourse, I can’t upload photo in creating topic, here is my setting: I confirm I use the Account API Tokens(it’s active), not User …

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## [Can't get the AI plugin enabled](https://meta.discourse.org/t/cant-get-the-ai-plugin-enabled/406240)

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**Author:** [@ondrej](https://meta.discourse.org/u/ondrej)\
**Replies:** 4\
**Last updated:** [July 23, 2026, 1:37am UTC](https://meta.discourse.org/t/cant-get-the-ai-plugin-enabled/406240 "2026-07-23T01:37:50Z")

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Hi, Originally I did not want the AI plugin enabled so I turned it off and now I may try experiementing with it. However, I can’t get it to work and I’ve followed all the steps below from a Documentation topic. Som…

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## [How to add a user to a conversation in a chat](https://meta.discourse.org/t/comment-faire-pour-ajouter-un-utilisateur-a-une-conversation-dans-un-chat/408277)

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**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 3\
**Last updated:** [July 22, 2026, 9:50pm UTC](https://meta.discourse.org/t/comment-faire-pour-ajouter-un-utilisateur-a-une-conversation-dans-un-chat/408277 "2026-07-22T21:50:17Z")

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Hello community, I am looking for instructions on how to add a user to an existing DM conversation. I see that it is possible to create a new group including this user, but the problem is…

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