# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=7&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 8

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## [How to Regain Access to Inactive Group](https://meta.discourse.org/t/how-to-regain-access-to-inactive-group/407197)

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**Author:** [@BayResistance](https://meta.discourse.org/u/BayResistance)\
**Replies:** 1\
**Last updated:** [July 9, 2026, 10:50pm UTC](https://meta.discourse.org/t/how-to-regain-access-to-inactive-group/407197 "2026-07-09T22:50:02Z")

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One of the communities I’ve been trying to set up says that it is inactive. I’ve logged in and updated settings and edited guidelines in the past few weeks, but there haven’t been any new posts in 3 months since we’re no…

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## [Disable automatic topic closure after it has been resolved](https://meta.discourse.org/t/desactiver-la-fermeture-automatique-dun-sujet-apres-quil-ait-ete-resolu/407058)

<div class="topic-metadata">

**Author:** [@Mireille\_Coilhac](https://meta.discourse.org/u/Mireille_Coilhac)\
**Replies:** 10\
**Last updated:** [July 8, 2026, 9:37am UTC](https://meta.discourse.org/t/desactiver-la-fermeture-automatique-dun-sujet-apres-quil-ait-ete-resolu/407058 "2026-07-08T09:37:43Z")

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Hello, If we mark a topic as “resolved,” it displays “This topic will be closed 2 days after the last reply.” I can click the trash can to delete the schedule, but is there a global setting for …

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## [WP Discourse SSO does not synchronize local avatars provided by Advanced Site Enhancements](https://meta.discourse.org/t/wp-discourse-sso-does-not-synchronize-local-avatars-provided-by-advanced-site-enhancements/406809)

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**Author:** [@miednr](https://meta.discourse.org/u/miednr)\
**Replies:** 16\
**Last updated:** [July 7, 2026, 4:28pm UTC](https://meta.discourse.org/t/wp-discourse-sso-does-not-synchronize-local-avatars-provided-by-advanced-site-enhancements/406809 "2026-07-07T16:28:08Z")

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Hello, I am using: WordPress WP Discourse (latest version) Advanced Site Enhancements (ASE), using its Local User Avatar feature (no Gravatar) The avatar is correctly displayed everywhere in WordPress. ASE stores th…

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## [CSRFTokenVerifier::InvalidCSRFToken when initiating SAML login on Discourse 2026.6](https://meta.discourse.org/t/csrftokenverifier-invalidcsrftoken-when-initiating-saml-login-on-discourse-2026-6/406986)

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**Author:** [@Osman\_Nuri\_Mermer](https://meta.discourse.org/u/Osman_Nuri_Mermer)\
**Replies:** 0\
**Last updated:** [July 7, 2026, 2:57pm UTC](https://meta.discourse.org/t/csrftokenverifier-invalidcsrftoken-when-initiating-saml-login-on-discourse-2026-6/406986 "2026-07-07T14:57:12Z")

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CSRFTokenVerifier::InvalidCSRFToken when initiating SAML login on Discourse 2026.6 Hi, I’m trying to configure SAML authentication with ADFS on a fresh Discourse installation. Environment Discourse version: 2026.6 (R…

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## [Issue with Safari Browser Accessing Pages on iOS 26 System](https://meta.discourse.org/t/ios26-safari/406971)

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**Author:** [@辣椒\_鲨鱼](https://meta.discourse.org/u/%E8%BE%A3%E6%A4%92_%E9%B2%A8%E9%B1%BC)\
**Replies:** 0\
**Last updated:** [July 7, 2026, 10:15am UTC](https://meta.discourse.org/t/ios26-safari/406971 "2026-07-07T10:15:34Z")

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Hello, after updating iOS to version 26, we discovered a critical issue. When navigating from a long page or one with extensive scrolling to a new, shorter page, scrolling down on the new page allows you to scroll beyond the page’s content, resulting in a large blank white area. This issue does not occur on other iOS versions when accessing the website via Safari.

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## [Invite link to private group, arrive at topic (private category) not working](https://meta.discourse.org/t/invite-link-to-private-group-arrive-at-topic-private-category-not-working/406457)

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**Author:** [@akjgklajg](https://meta.discourse.org/u/akjgklajg)\
**Replies:** 6\
**Last updated:** [July 6, 2026, 3:30pm UTC](https://meta.discourse.org/t/invite-link-to-private-group-arrive-at-topic-private-category-not-working/406457 "2026-07-06T15:30:36Z")

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When I create an invite link and choose to add to a specific private group arrive at a topic that is in a category that only that private group can access Then, the member gets an access denied screen when clicking th…

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## [Bug? Visitors can't access forum index](https://meta.discourse.org/t/bug-visitors-cant-access-forum-index/406106)

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**Author:** [@miednr](https://meta.discourse.org/u/miednr)\
**Replies:** 12\
**Last updated:** [July 5, 2026, 11:24am UTC](https://meta.discourse.org/t/bug-visitors-cant-access-forum-index/406106 "2026-07-05T11:24:57Z")

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When categories is the first entry in top menu, anonymous visitors receive the login page on /, while /categories and /latest remain publicly accessible.

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## [Self hosted forum has frequent 502 and 503 errors](https://meta.discourse.org/t/self-hosted-forum-has-frequent-502-and-503-errors/406849)

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**Author:** [@Dannii](https://meta.discourse.org/u/Dannii)\
**Replies:** 3\
**Last updated:** [July 5, 2026, 6:15am UTC](https://meta.discourse.org/t/self-hosted-forum-has-frequent-502-and-503-errors/406849 "2026-07-05T06:15:48Z")

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My self hosted forum (https://intfiction.org/) has the past couple of weeks started getting very slow, and it frequently has 502 and 503 errors. I’m on the stable branch, version 2026.1.5. Searching for those errors he…

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## [Receiving error regarding certificate not being able to load](https://meta.discourse.org/t/receiving-error-regarding-certificate-not-being-able-to-load/406822)

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**Author:** [@LaugeSvan](https://meta.discourse.org/u/LaugeSvan)\
**Replies:** 2\
**Last updated:** [July 4, 2026, 2:06pm UTC](https://meta.discourse.org/t/receiving-error-regarding-certificate-not-being-able-to-load/406822 "2026-07-04T14:06:41Z")

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I’m for the first time trying to install discourse for a local community, and it just refuses to work. It’s probably dumb, but i can’t get the error to go away. This is what it’s saying: nginx: \[emerg\] cannot load cert…

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## [When will support for deploying the Discourse development environment using WSL containers be available?](https://meta.discourse.org/t/wsl-discourse/406743)

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**Author:** [@AkarinLiu](https://meta.discourse.org/u/AkarinLiu)\
**Replies:** 2\
**Last updated:** [July 4, 2026, 10:22am UTC](https://meta.discourse.org/t/wsl-discourse/406743 "2026-07-04T10:22:11Z")

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Microsoft recently introduced WSL containers. My computer has Docker Desktop and WSL installed, but developing Discourse plugins or themes on Windows currently requires Docker. With this new feature, we could potentially avoid depending on Docker. I wonder when support for installing Discourse using WSL containers will be available?

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## [Respond instrictions tag - can it be moved](https://meta.discourse.org/t/respond-instrictions-tag-can-it-be-moved/406810)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 1\
**Last updated:** [July 4, 2026, 9:17am UTC](https://meta.discourse.org/t/respond-instrictions-tag-can-it-be-moved/406810 "2026-07-04T09:17:50Z")

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How do I find out what the %{respond\_instructions} replacement tag contains? Can it be moved to the top of the email? Where is there a reference for the contents of all these tags?

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## [Icons + texts?](https://meta.discourse.org/t/icons-texts/406652)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 2\
**Last updated:** [July 4, 2026, 7:12am UTC](https://meta.discourse.org/t/icons-texts/406652 "2026-07-04T07:12:03Z")

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So, custom-header-links enables text links, custom-header-icons enables icon links. Is there a way to have icon + text, just like the old Pavilion Dropdown header did? Like this:

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## [Fixing a topic timestamp change gone wrong?](https://meta.discourse.org/t/fixing-a-topic-timestamp-change-gone-wrong/406330)

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**Author:** [@adamengst](https://meta.discourse.org/u/adamengst)\
**Replies:** 3\
**Last updated:** [July 3, 2026, 11:40pm UTC](https://meta.discourse.org/t/fixing-a-topic-timestamp-change-gone-wrong/406330 "2026-07-03T23:40:02Z")

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I have a topic where the post date matters for an external system (it’s a leaderboard that looks for posts by people who ran a certain course on the same day). I mistakenly thought I could redate a post within the topic …

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## [Is it possible to unban ip banned by discourse?](https://meta.discourse.org/t/is-it-possible-to-unban-ip-banned-by-discourse/406749)

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**Author:** [@Webmaster\_Webmaster](https://meta.discourse.org/u/Webmaster_Webmaster)\
**Replies:** 3\
**Last updated:** [July 3, 2026, 3:21pm UTC](https://meta.discourse.org/t/is-it-possible-to-unban-ip-banned-by-discourse/406749 "2026-07-03T15:21:19Z")

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So when i try to access https://forums.eveonline.com/ i get error 403 Forbidden Your IP (Internet Address) has been temporarily restricted from using this service. If you feel this is an error, please contact team@di…

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## [Can't regenerate Discourse ID credentials after changing domain name](https://meta.discourse.org/t/cant-regenerate-discourse-id-credentials-after-changing-domain-name/406648)

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**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 4\
**Last updated:** [July 3, 2026, 1:58pm UTC](https://meta.discourse.org/t/cant-regenerate-discourse-id-credentials-after-changing-domain-name/406648 "2026-07-03T13:58:37Z")

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I changed the URL of my discourse site, and promptly members started complaining that they could not log in. Exactly the problem reported in Changing domain names prevents Discourse ID from working. Looks like the fix is…

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## [Import data into Discourse from wpforo](https://meta.discourse.org/t/import-data-into-discourse-from-wpforo/406748)

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**Author:** [@Arya\_Tavana](https://meta.discourse.org/u/Arya_Tavana)\
**Replies:** 1\
**Last updated:** [July 3, 2026, 1:55pm UTC](https://meta.discourse.org/t/import-data-into-discourse-from-wpforo/406748 "2026-07-03T13:55:22Z")

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Hello, I want to import my posts from wpForo to Discourse. However, I have some issues and would like your help. My users are already in Discourse. I would like to know how to proceed with the import under these conditio…

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## [Problem with rebuilding Discourse on self hosted](https://meta.discourse.org/t/problem-with-rebuilding-discourse-on-self-hosted/406711)

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**Author:** [@Lew\_Grothe](https://meta.discourse.org/u/Lew_Grothe)\
**Replies:** 2\
**Last updated:** [July 3, 2026, 5:49am UTC](https://meta.discourse.org/t/problem-with-rebuilding-discourse-on-self-hosted/406711 "2026-07-03T05:49:59Z")

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latest build with self hosted discourse picks up local hostname instead of HOSTNAME in app.yml - why?

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## [Data Explorer Query generator 403 Error](https://meta.discourse.org/t/data-explorer-query-generator-403-error/406694)

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**Author:** [@MCobb](https://meta.discourse.org/u/MCobb)\
**Replies:** 2\
**Last updated:** [July 2, 2026, 10:56pm UTC](https://meta.discourse.org/t/data-explorer-query-generator-403-error/406694 "2026-07-02T22:56:08Z")

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Is anyone experiencing a 403 error when trying to create a new query? Is there a known bug? or maybe user error?? Thanks

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## [Self Hosted Forum Log In Issues](https://meta.discourse.org/t/self-hosted-forum-log-in-issues/406526)

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**Author:** [@Apiento](https://meta.discourse.org/u/Apiento)\
**Replies:** 3\
**Last updated:** [July 2, 2026, 9:02pm UTC](https://meta.discourse.org/t/self-hosted-forum-log-in-issues/406526 "2026-07-02T21:02:21Z")

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Hey All. I have quite a vibrant music loving community called Test Pressing but Discourse has started doing this really weird thing where it is looging us all out. Even as admin I can’t log in to my own forum now… Is thi…

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## [Telligent to Discourse Migration – User Account Migration?](https://meta.discourse.org/t/telligent-to-discourse-migration-user-account-migration/406559)

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**Author:** [@siamak-oi](https://meta.discourse.org/u/siamak-oi)\
**Replies:** 3\
**Last updated:** [July 1, 2026, 5:39pm UTC](https://meta.discourse.org/t/telligent-to-discourse-migration-user-account-migration/406559 "2026-07-01T17:39:27Z")

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Hi everyone, We are planning to migrate our community forum from Telligent to Discourse and are considering the Business plan, which includes migration assistance. Has anyone gone through this migration before? If so, …

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## [Proxying new setup with reverse proxy](https://meta.discourse.org/t/proxying-new-setup-with-reverse-proxy/406487)

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**Author:** [@tayhansolo](https://meta.discourse.org/u/tayhansolo)\
**Replies:** 1\
**Last updated:** [June 30, 2026, 8:59pm UTC](https://meta.discourse.org/t/proxying-new-setup-with-reverse-proxy/406487 "2026-06-30T20:59:37Z")

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i know im a couple of months late on this but i finally took the plunge and started my self hosted journey with this new script. I already had a proxmox/ubuntu vm running docker compose so i figured id continue in there.…

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## [Failed Uploading Avatar and Photos](https://meta.discourse.org/t/failed-uploading-avatar-and-photos/404430)

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**Author:** [@LetITFly](https://meta.discourse.org/u/LetITFly)\
**Replies:** 2\
**Last updated:** [June 29, 2026, 4:30pm UTC](https://meta.discourse.org/t/failed-uploading-avatar-and-photos/404430 "2026-06-29T16:30:08Z")

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I don’t know why I cannot upload attachments, such as photos after a successful Discourse Docker installation. And If I choose an avatar at Discourse ID before I log in a new account, the avatar can be displayed correct…

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## [Using threads with existing topics](https://meta.discourse.org/t/using-threads-with-existing-topics/406314)

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**Author:** [@Lew\_Grothe](https://meta.discourse.org/u/Lew_Grothe)\
**Replies:** 2\
**Last updated:** [June 29, 2026, 1:12am UTC](https://meta.discourse.org/t/using-threads-with-existing-topics/406314 "2026-06-29T01:12:53Z")

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using the new threaded topic feature, I have a few questions: If threading is turned on for a category, are all the replies in that topic re-formatted to threads? if replies from one non-threaded topic are moved from o…

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## [Self host Business account](https://meta.discourse.org/t/self-host-business-account/406250)

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**Author:** [@jackieP](https://meta.discourse.org/u/jackieP)\
**Replies:** 2\
**Last updated:** [June 26, 2026, 8:37pm UTC](https://meta.discourse.org/t/self-host-business-account/406250 "2026-06-26T20:37:49Z")

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Hello everyone, I am looking into implementing Discourse within our company’s platform. We have a strict requirement that the solution must be hosted on our own premises. However, some of the services we need appear to…

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## [Why topics translate faster than posts](https://meta.discourse.org/t/why-topics-translate-faster-than-posts/406189)

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**Author:** [@LotusJeff](https://meta.discourse.org/u/LotusJeff)\
**Replies:** 1\
**Last updated:** [June 26, 2026, 12:25am UTC](https://meta.discourse.org/t/why-topics-translate-faster-than-posts/406189 "2026-06-26T00:25:12Z")

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AI - Translator Question - How does the system determine the ratio or split between translating topics versus posts? I am seeing topic data translated for 7 months, but posts have only been translated for 20 days. Curi…

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## [Is it possible to disable Discourse updates?](https://meta.discourse.org/t/is-it-possible-to-disable-discourse-updates/406120)

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**Author:** [@Willy](https://meta.discourse.org/u/Willy)\
**Replies:** 14\
**Last updated:** [June 25, 2026, 3:42pm UTC](https://meta.discourse.org/t/is-it-possible-to-disable-discourse-updates/406120 "2026-06-25T15:42:28Z")

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I have a self-hosted installation with working plugins, but Discourse keeps updating automatically without permission, and just recently the forum broke because a plugin was no longer compatible. Since my use case is al…

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## [Ask discourse less performant](https://meta.discourse.org/t/ask-discourse-moins-performant/406105)

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**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 3\
**Last updated:** [June 25, 2026, 3:19pm UTC](https://meta.discourse.org/t/ask-discourse-moins-performant/406105 "2026-06-25T15:19:29Z")

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Hello, I used to use Ask Discourse occasionally for development, but lately I've found its responses to be significantly less effective. Previously, I was limited in the number of questions/answers…

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## [Classification in the Discourse Sentiment Dashboard](https://meta.discourse.org/t/classification-in-the-discourse-sentiment-dashboard/404193)

<div class="topic-metadata">

**Author:** [@Lauraruskovic](https://meta.discourse.org/u/Lauraruskovic)\
**Replies:** 8\
**Last updated:** [June 25, 2026, 1:03pm UTC](https://meta.discourse.org/t/classification-in-the-discourse-sentiment-dashboard/404193 "2026-06-25T13:03:26Z")

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Hi everyone, I’m exploring the sentiment analysis feature available in the Discourse admin dashboard (Admin \> Dashboard \> Sentiment) and I have questions about how it works: How is sentiment assigned to posts? Is it b…

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## [Install App Prompt](https://meta.discourse.org/t/install-app-prompt/405790)

<div class="topic-metadata">

**Author:** [@Prempavee](https://meta.discourse.org/u/Prempavee)\
**Replies:** 5\
**Last updated:** [June 22, 2026, 9:36pm UTC](https://meta.discourse.org/t/install-app-prompt/405790 "2026-06-22T21:36:33Z")

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Hello, when new users open the app on browser appear a prompt pop up that make them install Discourse App I have a Pro Plan and I do not wish to have this to happen , instead I like to invite my public to see my logo, m…

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## [DiscourseAi::Translation: Failed to translate post due to string contains null byte](https://meta.discourse.org/t/discourseai-failed-to-translate-post-due-to-string-contains-null-byte/405802)

<div class="topic-metadata">

**Author:** [@LotusJeff](https://meta.discourse.org/u/LotusJeff)\
**Replies:** 0\
**Last updated:** [June 22, 2026, 2:52pm UTC](https://meta.discourse.org/t/discourseai-failed-to-translate-post-due-to-string-contains-null-byte/405802 "2026-06-22T14:52:46Z")

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How do I find null bytes in my content to resolve this error? I have reviewed the post and title content. Searched through the content looking for a null byte and cannot find it. Thoughts? Suggestions?

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