# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=70

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 71

---

## [Troubleshooting bootstrap failures in Discourse](https://meta.discourse.org/t/troubleshooting-bootstrap-failures-in-discourse/376072)

<div class="topic-metadata">

**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 13\
**Last updated:** [July 28, 2025, 8:23am UTC](https://meta.discourse.org/t/troubleshooting-bootstrap-failures-in-discourse/376072 "2025-07-28T08:23:10Z")

</div>

I am still struggling with the new “pre-bundling” process. The bootstrap fails on my test instance and I dont know why. Note that this is is a setup with an external postgres database. The containers run behind a haproxy…

---

## [How do I find out what is causing this spike?](https://meta.discourse.org/t/how-do-i-find-out-what-is-causing-this-spike/376092)

<div class="topic-metadata">

**Author:** [@SubStrider](https://meta.discourse.org/u/SubStrider)\
**Replies:** 5\
**Last updated:** [July 28, 2025, 8:16am UTC](https://meta.discourse.org/t/how-do-i-find-out-what-is-causing-this-spike/376092 "2025-07-28T08:16:11Z")

</div>

So I noticed something spiking up the server resources abnormally and excessively high during the last few hours. What could cause this? The graph has the following data in that order Bandwidth CPU DISK

---

## [Although the entire site has CDN enabled, Nginx still leaks the origin IP after enabling SSL, how to solve it?](https://meta.discourse.org/t/cdn-ssl-nginx-ip/376043)

<div class="topic-metadata">

**Author:** [@Denny\_Lu](https://meta.discourse.org/u/Denny_Lu)\
**Replies:** 1\
**Last updated:** [July 28, 2025, 2:52am UTC](https://meta.discourse.org/t/cdn-ssl-nginx-ip/376043 "2025-07-28T02:52:24Z")

</div>

Although the entire site has enabled CDN, NGINX still leaked the origin server IP after enabling SSL. How to solve it?

---

## [Category Banner Stopped Showing](https://meta.discourse.org/t/category-banner-stopped-showing/376041)

<div class="topic-metadata">

**Author:** [@Cate\_Soule](https://meta.discourse.org/u/Cate_Soule)\
**Replies:** 16\
**Last updated:** [July 27, 2025, 10:09pm UTC](https://meta.discourse.org/t/category-banner-stopped-showing/376041 "2025-07-27T22:09:46Z")

</div>

The category banners were displaying correctly earlier, but after I added more categories for them to appear in, they suddenly stopped showing both on desktop and mobile. Just to clarify: Theme Component: Category Bann…

---

## [Force Mobile Homepage’ also stopped working](https://meta.discourse.org/t/force-mobile-homepage-also-stopped-working/376053)

<div class="topic-metadata">

**Author:** [@Cate\_Soule](https://meta.discourse.org/u/Cate_Soule)\
**Replies:** 3\
**Last updated:** [July 27, 2025, 10:09pm UTC](https://meta.discourse.org/t/force-mobile-homepage-also-stopped-working/376053 "2025-07-27T22:09:34Z")

</div>

After I reported that the Category Banner stopped working in my previous post, I also noticed that the ‘Force Mobile Homepage’ theme component is no longer functioning as expected. It seems to have stopped working around…

---

## [Controlling AI responses in forum discussions](https://meta.discourse.org/t/controlling-ai-responses-in-forum-discussions/376066)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 6\
**Last updated:** [July 27, 2025, 2:45pm UTC](https://meta.discourse.org/t/controlling-ai-responses-in-forum-discussions/376066 "2025-07-27T14:45:39Z")

</div>

Could someone help me understand the difference between the two options ? Also, If I want to the bot to only respond once per user per topic OR only once per topic is there a way to do that?

---

## [Hide "Other Notifications"](https://meta.discourse.org/t/hide-other-notifications/376034)

<div class="topic-metadata">

**Author:** [@Cate\_Soule](https://meta.discourse.org/u/Cate_Soule)\
**Replies:** 6\
**Last updated:** [July 27, 2025, 1:13pm UTC](https://meta.discourse.org/t/hide-other-notifications/376034 "2025-07-27T13:13:41Z")

</div>

Hi, I’m wondering if there’s a way to hide or disable the “Other Notifications” tab. I often get confused between that and the main “All Notifications” list, and I would prefer to just see everything in one place. For me…

---

## [Getting Cloudflare 521 Error After Upgrade to 3.5.0.beta8-dev](https://meta.discourse.org/t/getting-cloudflare-521-error-after-upgrade-to-3-5-0-beta8-dev/375963)

<div class="topic-metadata">

**Author:** [@LW2333](https://meta.discourse.org/u/LW2333)\
**Replies:** 5\
**Last updated:** [July 27, 2025, 3:07am UTC](https://meta.discourse.org/t/getting-cloudflare-521-error-after-upgrade-to-3-5-0-beta8-dev/375963 "2025-07-27T03:07:44Z")

</div>

Hi everyone, After updating my Discourse site to 3.5.0.beta8-dev, I’m suddenly getting a 521 “Web server is down” error when accessing the site through Cloudflare. This is unexpected since I had previously configured it…

---

## [Discourse OAUTH Not Working!?](https://meta.discourse.org/t/discourse-oauth-not-working/375908)

<div class="topic-metadata">

**Author:** [@joshhabka](https://meta.discourse.org/u/joshhabka)\
**Replies:** 1\
**Last updated:** [July 26, 2025, 11:16pm UTC](https://meta.discourse.org/t/discourse-oauth-not-working/375908 "2025-07-26T23:16:29Z")

</div>

The Github oath is also not working. Am I doing something wrong? It shows Be careful! The \`redirect\_uri\` is not associated with this application. The application might be misconfigured or could be trying to redirect …

---

## [Discourse Subscriptions (Core) - Server Error while trying to load /s/admin/products](https://meta.discourse.org/t/discourse-subscriptions-core-server-error-while-trying-to-load-s-admin-products/375911)

<div class="topic-metadata">

**Author:** [@joshhabka](https://meta.discourse.org/u/joshhabka)\
**Replies:** 8\
**Last updated:** [July 26, 2025, 8:28pm UTC](https://meta.discourse.org/t/discourse-subscriptions-core-server-error-while-trying-to-load-s-admin-products/375911 "2025-07-26T20:28:49Z")

</div>

The core subscriptions functionality that was merged into Discourse does not work. When I go to “Admin” then click “Subscriptions” under “Plugins” it shows: Server Error while trying to load /s/admin/products Error cod…

---

## [Are deactivated users off the leaderboard?](https://meta.discourse.org/t/are-deactivated-users-off-the-leaderboard/375939)

<div class="topic-metadata">

**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 1\
**Last updated:** [July 26, 2025, 4:53pm UTC](https://meta.discourse.org/t/are-deactivated-users-off-the-leaderboard/375939 "2025-07-26T16:53:28Z")

</div>

I noticed codinghorror is deactivated, but was still on the leaderboard. However, today I noticed that while the account still exists and is still deactivated, it is no longer on the leaderboard. What is the cause of th…

---

## [Target file directories to backup to ProtonDrive(besides R2 Media)?](https://meta.discourse.org/t/target-file-directories-to-backup-to-protondrive-besides-r2-media/375687)

<div class="topic-metadata">

**Author:** [@joshhabka](https://meta.discourse.org/u/joshhabka)\
**Replies:** 3\
**Last updated:** [July 26, 2025, 9:01am UTC](https://meta.discourse.org/t/target-file-directories-to-backup-to-protondrive-besides-r2-media/375687 "2025-07-26T09:01:58Z")

</div>

I am using Cloudflare R2 for media uploads but I believe it does not work for backing up the database. What file directories do I need to backup using rclone?

---

## [User post deletion time limit?](https://meta.discourse.org/t/user-post-deletion-time-limit/375900)

<div class="topic-metadata">

**Author:** [@Cate\_Soule](https://meta.discourse.org/u/Cate_Soule)\
**Replies:** 4\
**Last updated:** [July 26, 2025, 9:03am UTC](https://meta.discourse.org/t/user-post-deletion-time-limit/375900 "2025-07-26T09:03:08Z")

</div>

Does anybody know how to set a time limit for when users can delete their own posts?

---

## [How to Install Discourse Plugins Hosted in Private Repositories Using SSH Key?](https://meta.discourse.org/t/how-to-install-discourse-plugins-hosted-in-private-repositories-using-ssh-key/375854)

<div class="topic-metadata">

**Author:** [@copymonopoly](https://meta.discourse.org/u/copymonopoly)\
**Replies:** 8\
**Last updated:** [July 26, 2025, 7:13am UTC](https://meta.discourse.org/t/how-to-install-discourse-plugins-hosted-in-private-repositories-using-ssh-key/375854 "2025-07-26T07:13:18Z")

</div>

I followed the official Discourse guide for installing plugins on a self-hosted site (official tutorial), but it dates back to 2014, and I’m quite sure much of the information is now outdated. I also tried some of the m…

---

## [Can not make my profile open even i uncheck the "Hide my public profile" checkbox in profile](https://meta.discourse.org/t/can-not-make-my-profile-open-even-i-uncheck-the-hide-my-public-profile-checkbox-in-profile/375741)

<div class="topic-metadata">

**Author:** [@oliver\_grant](https://meta.discourse.org/u/oliver_grant)\
**Replies:** 6\
**Last updated:** [July 25, 2025, 6:42pm UTC](https://meta.discourse.org/t/can-not-make-my-profile-open-even-i-uncheck-the-hide-my-public-profile-checkbox-in-profile/375741 "2025-07-25T18:42:33Z")

</div>

can not make my profile open even i uncheck the “Hide my public profile” checkbox in profile

---

## [Is there a free vps or container that can run Discourse?](https://meta.discourse.org/t/is-there-a-free-vps-or-container-that-can-run-discourse/333019)

<div class="topic-metadata">

**Author:** [@14569](https://meta.discourse.org/u/14569)\
**Replies:** 6\
**Last updated:** [July 25, 2025, 5:04pm UTC](https://meta.discourse.org/t/is-there-a-free-vps-or-container-that-can-run-discourse/333019 "2025-07-25T17:04:55Z")

</div>

I don’t have a credit card or a TG account.There is not even a payment method. I know vpsfree.es, but this vps is out of stock. I believe it is difficult to solve this problem.

---

## [Enable \[left\] / \[right\] BBCode Blocks Inside Table Cells](https://meta.discourse.org/t/enable-left-right-bbcode-blocks-inside-table-cells/375840)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 2\
**Last updated:** [July 25, 2025, 3:49pm UTC](https://meta.discourse.org/t/enable-left-right-bbcode-blocks-inside-table-cells/375840 "2025-07-25T15:49:48Z")

</div>

I’m using the official BBCode plugin on my Discourse site, and I’d love for \[left\] and \[right\] tags to be supported within table cells. :white\_check\_mark: Current working usage These tags work fine outside of tables: \[…

---

## [Bootstrap failed with exit code 128](https://meta.discourse.org/t/bootstrap-failed-with-exit-code-128/373873)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 30\
**Last updated:** [July 25, 2025, 2:39pm UTC](https://meta.discourse.org/t/bootstrap-failed-with-exit-code-128/373873 "2025-07-25T14:39:02Z")

</div>

Hi, my old container still works, but i’m having trouble rebuilding. The same error appeared on both attempts before and after updating the ubuntu kernel by apt upgrade regardless of the implementation of this

---

## [Can a category moderator view the edit category button](https://meta.discourse.org/t/can-a-category-moderator-view-the-edit-category-button/375811)

<div class="topic-metadata">

**Author:** [@Soumya\_Ranjan\_Mishra](https://meta.discourse.org/u/Soumya_Ranjan_Mishra)\
**Replies:** 2\
**Last updated:** [July 25, 2025, 1:41pm UTC](https://meta.discourse.org/t/can-a-category-moderator-view-the-edit-category-button/375811 "2025-07-25T13:41:55Z")

</div>

Can a category moderator view the edit category button Given scenario:- User has normal user rights in discourse, no discourse Moderator/Admin rights.

---

## [Is there a way to access a users profiles admin settings on mobile?](https://meta.discourse.org/t/is-there-a-way-to-access-a-users-profiles-admin-settings-on-mobile/331789)

<div class="topic-metadata">

**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 3\
**Last updated:** [July 25, 2025, 10:40am UTC](https://meta.discourse.org/t/is-there-a-way-to-access-a-users-profiles-admin-settings-on-mobile/331789 "2025-07-25T10:40:05Z")

</div>

is there a way to access the admin settings through profiles like there is on desktop? I finally figured out you can go into the actual admin panel\>users\>search for user\>then admin profile (took me way to long to figure …

---

## [Every post needs approval, even shouldn’t](https://meta.discourse.org/t/every-post-needs-approval-even-shouldn-t/375694)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 4\
**Last updated:** [July 25, 2025, 8:15am UTC](https://meta.discourse.org/t/every-post-needs-approval-even-shouldn-t/375694 "2025-07-25T08:15:32Z")

</div>

Every post from everyone, including admin and moderators, goes to review queue. This started some days ago. All relevant settings are as should (TL0 is approved) and no category is wanting approval. I have strange feeli…

---

## [Hide my Public Profile stuck in the on/hide position](https://meta.discourse.org/t/hide-my-public-profile-stuck-in-the-on-hide-position/357989)

<div class="topic-metadata">

**Author:** [@Jumanji](https://meta.discourse.org/u/Jumanji)\
**Replies:** 1\
**Last updated:** [July 25, 2025, 6:12am UTC](https://meta.discourse.org/t/hide-my-public-profile-stuck-in-the-on-hide-position/357989 "2025-07-25T06:12:24Z")

</div>

Continuing the discussion from Split profile hiding and presence: It looks like this setting has moved to Preferences \> Profile. I only bring this up as a user’s profile is currently stuck in hidden mode even thoug…

---

## [Unknown system generated emails sent to my users](https://meta.discourse.org/t/unknown-system-generated-emails-sent-to-my-users/375625)

<div class="topic-metadata">

**Author:** [@Sanika\_Barve](https://meta.discourse.org/u/Sanika_Barve)\
**Replies:** 5\
**Last updated:** [July 25, 2025, 3:40am UTC](https://meta.discourse.org/t/unknown-system-generated-emails-sent-to-my-users/375625 "2025-07-25T03:40:52Z")

</div>

My users are receiving system generated emails from discourse. I am unaware of these, or the triggers that cause them. How and where do I find these emails on my discourse admin so I can manually disable or edit them? He…

---

## [Cannot ./launcher rebuild app](https://meta.discourse.org/t/cannot-launcher-rebuild-app/375615)

<div class="topic-metadata">

**Author:** [@Jeremie\_Leroy](https://meta.discourse.org/u/Jeremie_Leroy)\
**Replies:** 5\
**Last updated:** [July 24, 2025, 10:15pm UTC](https://meta.discourse.org/t/cannot-launcher-rebuild-app/375615 "2025-07-24T22:15:13Z")

</div>

Hi All i have the below error any idea on how to fix it ? FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' failed with return #\<Process::Status: pid 571…

---

## [Discourse Online Updater & ./launcher rebuild app failed from Discourse gamification](https://meta.discourse.org/t/discourse-online-updater-launcher-rebuild-app-failed-from-discourse-gamification/375682)

<div class="topic-metadata">

**Author:** [@joshhabka](https://meta.discourse.org/u/joshhabka)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 7:03pm UTC](https://meta.discourse.org/t/discourse-online-updater-launcher-rebuild-app-failed-from-discourse-gamification/375682 "2025-07-24T19:03:58Z")

</div>

I think Discourse-gamification plugin is causing this issue since it is right before the “Terminating async processes” and shuts down the Redis. It spits this error out below: FAILED -------------------- Pups::ExecError…

---

## ["Your local changes.... templates/postgres.template.yml"](https://meta.discourse.org/t/your-local-changes-templates-postgres-template-yml/375582)

<div class="topic-metadata">

**Author:** [@joshhabka](https://meta.discourse.org/u/joshhabka)\
**Replies:** 7\
**Last updated:** [July 24, 2025, 7:02pm UTC](https://meta.discourse.org/t/your-local-changes-templates-postgres-template-yml/375582 "2025-07-24T19:02:58Z")

</div>

Discourse is not starting. The logs for the container show: ok: run: redis: (pid 47) 791s ok: run: postgres: (pid 44) 791s supervisor pid: 4051 unicorn pid: 4056 ./config/unicorn\_launcher: line 71: kill: (4056) - No suc…

---

## [Smart way to tag everyone in a discussion](https://meta.discourse.org/t/smart-way-to-tag-everyone-in-a-discussion/375601)

<div class="topic-metadata">

**Author:** [@MortenCopenhagen](https://meta.discourse.org/u/MortenCopenhagen)\
**Replies:** 1\
**Last updated:** [July 24, 2025, 9:50am UTC](https://meta.discourse.org/t/smart-way-to-tag-everyone-in-a-discussion/375601 "2025-07-24T09:50:29Z")

</div>

I was wondering if there is a shortcut to tag everyone participating in an ongoing discussion. Something like “@all” or “@everyone”. Thanks in advance. I don’t hope my examples triggered a ton of notifications…

---

## [Maximum file size limit for the remote (linked) image downloads?](https://meta.discourse.org/t/maximum-file-size-limit-for-the-remote-linked-image-downloads/375446)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 4\
**Last updated:** [July 24, 2025, 9:50am UTC](https://meta.discourse.org/t/maximum-file-size-limit-for-the-remote-linked-image-downloads/375446 "2025-07-24T09:50:25Z")

</div>

Is there a maximum file size limit for the remote image downloads? eg, if an externally linked photograph (.png) is 83MB in size, might that prevent it from being downloaded locally? I couldn’t see anything in these se…

---

## [Setting up a paid discourse community questions](https://meta.discourse.org/t/setting-up-a-paid-discourse-community-questions/375510)

<div class="topic-metadata">

**Author:** [@maze1g](https://meta.discourse.org/u/maze1g)\
**Replies:** 1\
**Last updated:** [July 24, 2025, 5:57am UTC](https://meta.discourse.org/t/setting-up-a-paid-discourse-community-questions/375510 "2025-07-24T05:57:33Z")

</div>

I’ll try to summarize below: What I want: people to sign up & pay for a monthly membership on a wordpress site, where they then automatically get access to a private discourse community. Concern: I need it so when they…

---

## [MathJax Not Rendering Inside \<details\> Without Newline After \<summary\>](https://meta.discourse.org/t/mathjax-not-rendering-inside-details-without-newline-after-summary/375414)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 3\
**Last updated:** [July 23, 2025, 11:38pm UTC](https://meta.discourse.org/t/mathjax-not-rendering-inside-details-without-newline-after-summary/375414 "2025-07-23T23:38:37Z")

</div>

Hi — this is a follow-up to my earlier post: I’ve identified that MathJax expressions inside \<details\> blocks do not render unless a newline is inserted immediately after the \<summary\> tag. Minimal reproduction: Thi…

[Previous page](https://meta.discourse.org/c/support/6.md?page=69)

[Next page](https://meta.discourse.org/c/support/6.md?page=71)
