# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=701

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 702

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## [CMS for Discourse](https://meta.discourse.org/t/cms-for-discourse/121031)

<div class="topic-metadata">

**Author:** [@Nina\_11](https://meta.discourse.org/u/Nina_11)\
**Replies:** 5\
**Last updated:** [June 24, 2019, 5:05pm UTC](https://meta.discourse.org/t/cms-for-discourse/121031 "2019-06-24T17:05:34Z")

</div>

Is there a CMS or CMS-like feature that Discourse recommends for use with its forum? I see posts that recommend WordPress - is there anything else? My use case is that my forum will host lots of educational content (in …

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## [Changing 'After Header' so that it is just visible on main page](https://meta.discourse.org/t/changing-after-header-so-that-it-is-just-visible-on-main-page/65587)

<div class="topic-metadata">

**Author:** [@Bastinator](https://meta.discourse.org/u/Bastinator)\
**Replies:** 1\
**Last updated:** [July 4, 2017, 7:26pm UTC](https://meta.discourse.org/t/changing-after-header-so-that-it-is-just-visible-on-main-page/65587 "2017-07-04T19:26:01Z")

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Hello together, I am new to discourse and I’m not already finished with setting up my forum. For the Introduction I wrote my own code in the “after Header” in Admin → Costumize → Edit HTML/CSS, so that it just looks lik…

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## [How can I order by topic creation date?](https://meta.discourse.org/t/how-can-i-order-by-topic-creation-date/119880)

<div class="topic-metadata">

**Author:** [@abcoathup](https://meta.discourse.org/u/abcoathup)\
**Replies:** 4\
**Last updated:** [June 24, 2019, 1:33pm UTC](https://meta.discourse.org/t/how-can-i-order-by-topic-creation-date/119880 "2019-06-24T13:33:21Z")

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I want to order by topic creation date. The only option I have found is latest?order=created\_at but this lists the topics based on the last activity date, so if topics have replies, then that impacts the order

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## [Nil secret on SSO](https://meta.discourse.org/t/nil-secret-on-sso/121103)

<div class="topic-metadata">

**Author:** [@admhpkns](https://meta.discourse.org/u/admhpkns)\
**Replies:** 3\
**Last updated:** [June 24, 2019, 10:19am UTC](https://meta.discourse.org/t/nil-secret-on-sso/121103 "2019-06-24T10:19:49Z")

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I am trying to setup Discourse as an SSO provider: Problem is I am receiving an error, that I cannot seem to diagnose on my own. $ curl http://dev.local/session/sso\_provider?sso=bm9uY2U9MTExJnJldHVybl9zc29fdXJsPWh0dH…

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## ["User requested shutdown" every time I run \`./launcher rebuild app\` although I never request shutdown](https://meta.discourse.org/t/user-requested-shutdown-every-time-i-run-launcher-rebuild-app-although-i-never-request-shutdown/121121)

<div class="topic-metadata">

**Author:** [@markjackson](https://meta.discourse.org/u/markjackson)\
**Replies:** 1\
**Last updated:** [June 24, 2019, 1:56am UTC](https://meta.discourse.org/t/user-requested-shutdown-every-time-i-run-launcher-rebuild-app-although-i-never-request-shutdown/121121 "2019-06-24T01:56:19Z")

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I added an env variable to my app.yml and now my launcher is failing. It was taking a very long time (~30+ minutes) and I think I cancelled it mid-build accidentally. I tried removing the env variable and rebuilding and …

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## [Why is there only one tag showing?](https://meta.discourse.org/t/why-is-there-only-one-tag-showing/121111)

<div class="topic-metadata">

**Author:** [@Cécile\_Savoie](https://meta.discourse.org/u/C%C3%A9cile_Savoie)\
**Replies:** 2\
**Last updated:** [June 23, 2019, 11:52pm UTC](https://meta.discourse.org/t/why-is-there-only-one-tag-showing/121111 "2019-06-23T23:52:53Z")

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I have put 4 tags but it only shows 1 of them beneth the topic title. Is this normal behaviour?

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## [Unbump topics if new post was split?](https://meta.discourse.org/t/unbump-topics-if-new-post-was-split/65281)

<div class="topic-metadata">

**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 6\
**Last updated:** [June 23, 2019, 8:57pm UTC](https://meta.discourse.org/t/unbump-topics-if-new-post-was-split/65281 "2019-06-23T20:57:34Z")

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Is there a way to automatically “unbump” topics (meaning: not show them at the top of the list any more) when a moderator removed or split into its own topic the newest post that bumped the topic in the first place? So …

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## [Not able to send the email on digital ocean](https://meta.discourse.org/t/not-able-to-send-the-email-on-digital-ocean/119914)

<div class="topic-metadata">

**Author:** [@Navin\_Mehta](https://meta.discourse.org/u/Navin_Mehta)\
**Replies:** 7\
**Last updated:** [June 23, 2019, 2:40pm UTC](https://meta.discourse.org/t/not-able-to-send-the-email-on-digital-ocean/119914 "2019-06-23T14:40:21Z")

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I have created the droplet on digital ocean. Using the inmotion SMTP details . I am not able to receive the email. The sign up page goes to 404 not found error. Did the troubleshooting and telenet on the digital ocean …

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## [HTML form in a topic](https://meta.discourse.org/t/html-form-in-a-topic/120974)

<div class="topic-metadata">

**Author:** [@Abhijith\_Arkalgud](https://meta.discourse.org/u/Abhijith_Arkalgud)\
**Replies:** 2\
**Last updated:** [June 23, 2019, 11:53am UTC](https://meta.discourse.org/t/html-form-in-a-topic/120974 "2019-06-23T11:53:17Z")

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Hi I would like to embed a form in a topic / post. The form submit can call my web service Is this do able? Thanks, Abhijith

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## [Registration IP Address is duplicated for so many users](https://meta.discourse.org/t/registration-ip-address-is-duplicated-for-so-many-users/121042)

<div class="topic-metadata">

**Author:** [@Chi\_Duc](https://meta.discourse.org/u/Chi_Duc)\
**Replies:** 11\
**Last updated:** [June 23, 2019, 9:21am UTC](https://meta.discourse.org/t/registration-ip-address-is-duplicated-for-so-many-users/121042 "2019-06-23T09:21:26Z")

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Sorry but I has a problem that I don’t know why. In our forum, registration IP Address is duplicated for so many users. It seems so strange. And I can’t understand. Please help me to make it more clear. It’s normal lo…

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## [Is "Your site is missing a 512 × 512 icon" lying to me?](https://meta.discourse.org/t/is-your-site-is-missing-a-512-x-512-icon-lying-to-me/121056)

<div class="topic-metadata">

**Author:** [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Replies:** 2\
**Last updated:** [June 23, 2019, 5:16am UTC](https://meta.discourse.org/t/is-your-site-is-missing-a-512-x-512-icon-lying-to-me/121056 "2019-06-23T05:16:05Z")

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I have uploaded a 1024 x 1024 image, but i still get this particular suggestion. Must i provide an image of exactly that size? Why bigger isn’t better in this case? The suggestion: The image: In details:

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## [Any other way to take backup and restore?](https://meta.discourse.org/t/any-other-way-to-take-backup-and-restore/47033)

<div class="topic-metadata">

**Author:** [@srikanth413](https://meta.discourse.org/u/srikanth413)\
**Replies:** 2\
**Last updated:** [June 23, 2019, 1:56am UTC](https://meta.discourse.org/t/any-other-way-to-take-backup-and-restore/47033 "2019-06-23T01:56:20Z")

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hi, is there any other way (except this admin → settings → backup or Restore) to take backup and restore in our discourse forum. like from coding part and any other best way.

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## [Comment box below last comment](https://meta.discourse.org/t/comment-box-below-last-comment/121072)

<div class="topic-metadata">

**Author:** [@tran\_tien](https://meta.discourse.org/u/tran_tien)\
**Replies:** 4\
**Last updated:** [June 22, 2019, 9:18pm UTC](https://meta.discourse.org/t/comment-box-below-last-comment/121072 "2019-06-22T21:18:24Z")

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I want to place “already open comment box” below last reply so user can reply quickly and have more attractive on this. How to do it?

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## [Hiding the entire forum](https://meta.discourse.org/t/hiding-the-entire-forum/121074)

<div class="topic-metadata">

**Author:** [@calebs](https://meta.discourse.org/u/calebs)\
**Replies:** 2\
**Last updated:** [June 22, 2019, 7:13pm UTC](https://meta.discourse.org/t/hiding-the-entire-forum/121074 "2019-06-22T19:13:45Z")

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Hello. We are currently making some big changes to our existing forum and would like to hide the entire community from the public eye for a few days. Is that possible?

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## [Upgrade 2.2 beta to 2.3 release, not 2.4 beta](https://meta.discourse.org/t/upgrade-2-2-beta-to-2-3-release-not-2-4-beta/120838)

<div class="topic-metadata">

**Author:** [@Json\_Blob](https://meta.discourse.org/u/Json_Blob)\
**Replies:** 12\
**Last updated:** [June 20, 2019, 12:47am UTC](https://meta.discourse.org/t/upgrade-2-2-beta-to-2-3-release-not-2-4-beta/120838 "2019-06-20T00:47:11Z")

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Hello My discourse site is running version v2.2.0.beta5 +24 and I want to get it onto the non-beta of 2.3. Though the upgrade panel on my site looks like it’s trying to grab the 2.4 beta. Is there a way to retarget the …

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## [How to Pin topic to top?](https://meta.discourse.org/t/how-to-pin-topic-to-top/65163)

<div class="topic-metadata">

**Author:** [@Hossein\_Amerkashi](https://meta.discourse.org/u/Hossein_Amerkashi)\
**Replies:** 8\
**Last updated:** [June 27, 2017, 12:58pm UTC](https://meta.discourse.org/t/how-to-pin-topic-to-top/65163 "2017-06-27T12:58:25Z")

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Hi, We are attempting to pin topic to top of each category, but for other users, it doesn’t get pinned to top. Have read about banner, but don’t see the option in the admin menu (wrench). How can we force the topic (e.g…

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## [Rake Command? Where?](https://meta.discourse.org/t/rake-command-where/65181)

<div class="topic-metadata">

**Author:** [@cryptochrome](https://meta.discourse.org/u/cryptochrome)\
**Replies:** 2\
**Last updated:** [June 27, 2017, 9:59am UTC](https://meta.discourse.org/t/rake-command-where/65181 "2017-06-27T09:59:20Z")

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Hi, when going through the config, I stumble across the rake command here and there, which I am supposed to run to do certain things. However, if I go into my Discourse folder /var/discourse and enter “rake”, my Ubuntu …

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## [Groups API now requires pagination in latest release?](https://meta.discourse.org/t/groups-api-now-requires-pagination-in-latest-release/120982)

<div class="topic-metadata">

**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 1\
**Last updated:** [June 22, 2019, 10:54am UTC](https://meta.discourse.org/t/groups-api-now-requires-pagination-in-latest-release/120982 "2019-06-22T10:54:46Z")

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Up until the latest update 3 days ago, I believe this returned all 1100 of my members: https://forum.example.com/groups/trust\_level\_0/members.json?limit=10000&offset=0 Now it fails if limit is greater than 1000 with: {…

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## [Add an icon to the sign up button](https://meta.discourse.org/t/add-an-icon-to-the-sign-up-button/121027)

<div class="topic-metadata">

**Author:** [@ZerefGG](https://meta.discourse.org/u/ZerefGG)\
**Replies:** 2\
**Last updated:** [June 22, 2019, 10:51am UTC](https://meta.discourse.org/t/add-an-icon-to-the-sign-up-button/121027 "2019-06-22T10:51:16Z")

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Hello, I want to add an icon to the register button using font awesome. I looked everywhere for the html templates but I didn’t find them, so I guess they are being generated from javascript files, right? Anyone can p…

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## [Error setting up new discourse website](https://meta.discourse.org/t/error-setting-up-new-discourse-website/121010)

<div class="topic-metadata">

**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 5\
**Last updated:** [June 22, 2019, 2:03am UTC](https://meta.discourse.org/t/error-setting-up-new-discourse-website/121010 "2019-06-22T02:03:40Z")

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I’m stuck here, what am I doing wrong? :confounded:

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## [Using two web servers—two unix sockets needed?](https://meta.discourse.org/t/using-two-web-servers-two-unix-sockets-needed/120956)

<div class="topic-metadata">

**Author:** [@prostasia](https://meta.discourse.org/u/prostasia)\
**Replies:** 8\
**Last updated:** [June 21, 2019, 9:50pm UTC](https://meta.discourse.org/t/using-two-web-servers-two-unix-sockets-needed/120956 "2019-06-21T21:50:50Z")

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Hi, my use case is a bit strange. I want to have two different web servers serving the same Discourse instance on two different networks. Can I use the same container and socket (/var/discourse/shared/standalone/nginx.h…

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## [Custom user fields and csv import](https://meta.discourse.org/t/custom-user-fields-and-csv-import/105494)

<div class="topic-metadata">

**Author:** [@josborn](https://meta.discourse.org/u/josborn)\
**Replies:** 4\
**Last updated:** [June 21, 2019, 9:28pm UTC](https://meta.discourse.org/t/custom-user-fields-and-csv-import/105494 "2019-06-21T21:28:22Z")

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Hi all, One more question regarding custom user profile fields and csv imports. It appears the fields we can populate using the cv imports is limited, but we’d like to populate some custom user fields we’ve created. I…

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## [Require approval for specific categories?](https://meta.discourse.org/t/require-approval-for-specific-categories/121004)

<div class="topic-metadata">

**Author:** [@cori\_online](https://meta.discourse.org/u/cori_online)\
**Replies:** 10\
**Last updated:** [June 21, 2019, 6:36pm UTC](https://meta.discourse.org/t/require-approval-for-specific-categories/121004 "2019-06-21T18:36:58Z")

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Hi - is it possible to require approval for all new topics and replies in certain categories? Thanks so much in advance!

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## [Choosing the right icons](https://meta.discourse.org/t/choosing-the-right-icons/272391)

<div class="topic-metadata">

**Author:** [@debryc](https://meta.discourse.org/u/debryc)\
**Replies:** 3\
**Last updated:** [June 21, 2019, 6:16pm UTC](https://meta.discourse.org/t/choosing-the-right-icons/272391 "2019-06-21T18:16:24Z")

</div>

This is wonderful, thank you! How do you set which style of an icon to choose? For example, the Font Awesome icon “copyright” has a solid and regular form. I’d like to use the solid one. What do I do if an icon doesn’t…

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## [Delete or even rename a theme](https://meta.discourse.org/t/delete-or-even-rename-a-theme/120992)

<div class="topic-metadata">

**Author:** [@Alan\_Dargan](https://meta.discourse.org/u/Alan_Dargan)\
**Replies:** 1\
**Last updated:** [June 21, 2019, 12:52pm UTC](https://meta.discourse.org/t/delete-or-even-rename-a-theme/120992 "2019-06-21T12:52:24Z")

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Hi, Should I be able to delete or even rename a theme? As you can see I have two ‘Light’ ones. The selected one was based on the standard Light theme

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## [Adding users to the "staff" group](https://meta.discourse.org/t/adding-users-to-the-staff-group/120985)

<div class="topic-metadata">

**Author:** [@Alan\_Dargan](https://meta.discourse.org/u/Alan_Dargan)\
**Replies:** 3\
**Last updated:** [June 21, 2019, 11:55am UTC](https://meta.discourse.org/t/adding-users-to-the-staff-group/120985 "2019-06-21T11:55:53Z")

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Hi, A simple question perhaps but I’m trying to add users to a group. I would have thought that this was easier. I’m an admin; shouldn’t I be seeing a link to bulk add users to this group? Thanks

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## [Threading broken in Apple Mail on the Mac and in iOS](https://meta.discourse.org/t/threading-broken-in-apple-mail-on-the-mac-and-in-ios/120827)

<div class="topic-metadata">

**Author:** [@adamengst](https://meta.discourse.org/u/adamengst)\
**Replies:** 4\
**Last updated:** [June 21, 2019, 12:24am UTC](https://meta.discourse.org/t/threading-broken-in-apple-mail-on-the-mac-and-in-ios/120827 "2019-06-21T00:24:52Z")

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Some time ago there was a discussion of threading being broken in Apple Mail. One of my users just reported this as having changed on our site, since we switched recently from SendGrid to Amazon SES. It would seem…

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## [How to get unread notification / topic count via API?](https://meta.discourse.org/t/how-to-get-unread-notification-topic-count-via-api/113927)

<div class="topic-metadata">

**Author:** [@Uninen](https://meta.discourse.org/u/Uninen)\
**Replies:** 14\
**Last updated:** [June 20, 2019, 11:46pm UTC](https://meta.discourse.org/t/how-to-get-unread-notification-topic-count-via-api/113927 "2019-06-20T23:46:11Z")

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I’m running a self-hosted Discourse instance running on pretty basic Docker installation. The forum runs on a subdomain of my main site and it uses main site as SSO host. I’d like to encourage traffic between the main si…

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## [How to find a picture by extension?](https://meta.discourse.org/t/how-to-find-a-picture-by-extension/120923)

<div class="topic-metadata">

**Author:** [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Replies:** 4\
**Last updated:** [June 20, 2019, 5:25pm UTC](https://meta.discourse.org/t/how-to-find-a-picture-by-extension/120923 "2019-06-20T17:25:17Z")

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Hi, I try to find a picture posted by myself :slight\_smile:. Searched patterns are: png, jpg, gif or picture - no success. The search function returns only images generated by graphviz. Is any way to find an image by e…

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## [Woke up to "too many requests error"](https://meta.discourse.org/t/woke-up-to-too-many-requests-error/87710)

<div class="topic-metadata">

**Author:** [@Garrick](https://meta.discourse.org/u/Garrick)\
**Replies:** 9\
**Last updated:** [June 20, 2019, 8:27am UTC](https://meta.discourse.org/t/woke-up-to-too-many-requests-error/87710 "2019-06-20T08:27:34Z")

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“Due to extreme load, this is temporarily being shown to everyone as a logged out user would see it.” Whats the fix for this? Im using digital ocean on a 4gb memory, 80gb disk plan. I refreshed page once and got the wa…

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