# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=704

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 705

---

## [Read VS View Column differences](https://meta.discourse.org/t/read-vs-view-column-differences/120079)

<div class="topic-metadata">

**Author:** [@Jim.Morrison](https://meta.discourse.org/u/Jim.Morrison)\
**Replies:** 2\
**Last updated:** [June 11, 2019, 10:25pm UTC](https://meta.discourse.org/t/read-vs-view-column-differences/120079 "2019-06-11T22:25:45Z")

</div>

Hey there quick question, What’s the difference between View/Read Looking over the quarterly reports and trying to make sense of it all. Thanks in advance

---

## [How to use Percy.io, Puppeteer, Cypress or any other visual testing tool with Discourse?](https://meta.discourse.org/t/how-to-use-percy-io-puppeteer-cypress-or-any-other-visual-testing-tool-with-discourse/119767)

<div class="topic-metadata">

**Author:** [@jameshahnii](https://meta.discourse.org/u/jameshahnii)\
**Replies:** 2\
**Last updated:** [June 11, 2019, 8:28pm UTC](https://meta.discourse.org/t/how-to-use-percy-io-puppeteer-cypress-or-any-other-visual-testing-tool-with-discourse/119767 "2019-06-11T20:28:36Z")

</div>

Have searched meta and the internet high and low, but people talking about using Percy and other visual testing tools on a Discourse site are nowhere to be found. Percy support says it’s possible and recommended trying …

---

## [Avatar settings not visible with SSO](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472)

<div class="topic-metadata">

**Author:** [@Muiran](https://meta.discourse.org/u/Muiran)\
**Replies:** 19\
**Last updated:** [May 28, 2017, 2:46pm UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472 "2017-05-28T14:46:38Z")

</div>

Is there an Admin feature I might have accidently changed in my Discourse site, that would disable my Avatar settings? I can’t switch my avatar to pull from Gravatar. The regular settings for it are not being displayed …

---

## [What happened to post stomped by Akismet?](https://meta.discourse.org/t/what-happened-to-post-stomped-by-akismet/119816)

<div class="topic-metadata">

**Author:** [@Jay\_Allen](https://meta.discourse.org/u/Jay_Allen)\
**Replies:** 9\
**Last updated:** [June 11, 2019, 5:37pm UTC](https://meta.discourse.org/t/what-happened-to-post-stomped-by-akismet/119816 "2019-06-11T17:37:12Z")

</div>

Hi all, A TL0 user posted something with two links in it a week ago. It was approved by an admin the same day. However, the user then got a notice that the post was flagged by Akismet, and it still can’t be seen anywher…

---

## [Bulk Invite Process Failed No such file or directory @ rb\_sysopen](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409)

<div class="topic-metadata">

**Author:** [@Lana](https://meta.discourse.org/u/Lana)\
**Replies:** 12\
**Last updated:** [June 11, 2019, 5:11pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409 "2019-06-11T17:11:51Z")

</div>

Hi there, I’ve been trying to upload an csv file for a bulk invite, but each time I receive this message: Bulk Invite Process Failed – 'No such file or directory @ rb\_sysopen Can someone please help? I am not familiar…

---

## [Shrunken Category Images](https://meta.discourse.org/t/shrunken-category-images/103216)

<div class="topic-metadata">

**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 11\
**Last updated:** [June 11, 2019, 1:48pm UTC](https://meta.discourse.org/t/shrunken-category-images/103216 "2019-06-11T13:48:17Z")

</div>

Hi all, Just spotted that our category images have shrunk from 200px wide to about 72px wide… looks a bit daft… Inspecting the element it appears to be .category-logo.aspect-image in topic-list.scss but I can’t seem to…

---

## [Out of Memory, Kill process, sacrifice child](https://meta.discourse.org/t/out-of-memory-kill-process-sacrifice-child/119998)

<div class="topic-metadata">

**Author:** [@WaitroseCarpark](https://meta.discourse.org/u/WaitroseCarpark)\
**Replies:** 4\
**Last updated:** [June 11, 2019, 8:22am UTC](https://meta.discourse.org/t/out-of-memory-kill-process-sacrifice-child/119998 "2019-06-11T08:22:33Z")

</div>

Hi there, I ran an upgrade on my DigitalOcean droplet for Discourse and have this error, it appears to have hung in the console. Anyone know what I should do? Bounce machine?

---

## [Discourse Vulnerability \[False Positive\]](https://meta.discourse.org/t/discourse-vulnerability-false-positive/119958)

<div class="topic-metadata">

**Author:** [@arcreigh](https://meta.discourse.org/u/arcreigh)\
**Replies:** 2\
**Last updated:** [June 10, 2019, 9:28pm UTC](https://meta.discourse.org/t/discourse-vulnerability-false-positive/119958 "2019-06-10T21:28:59Z")

</div>

It appears there is a CVE out for the discourse admin page. 100005 DotNetNuke - File Inclusion - CVE:CVE-2018-9126, CVE:CVE-2011-1892. Cloudflare was triggered while trying to update my discourse installation it 403’d t…

---

## [Parent categories restricted, but child categories unrestricted?](https://meta.discourse.org/t/parent-categories-restricted-but-child-categories-unrestricted/119863)

<div class="topic-metadata">

**Author:** [@Profamii](https://meta.discourse.org/u/Profamii)\
**Replies:** 12\
**Last updated:** [June 10, 2019, 9:09pm UTC](https://meta.discourse.org/t/parent-categories-restricted-but-child-categories-unrestricted/119863 "2019-06-10T21:09:20Z")

</div>

Hi, If anyone’s familiar with PHPBB, MyBB, XenForo, etc these forum software have their category setup differently. You would create a category and then create child forums, and in these forums is where posts can be mad…

---

## [Error connecting to Redis on localhost:6379](https://meta.discourse.org/t/error-connecting-to-redis-on-localhost-6379/119882)

<div class="topic-metadata">

**Author:** [@willMac997](https://meta.discourse.org/u/willMac997)\
**Replies:** 2\
**Last updated:** [June 10, 2019, 8:52pm UTC](https://meta.discourse.org/t/error-connecting-to-redis-on-localhost-6379/119882 "2019-06-10T20:52:05Z")

</div>

So unlike all the other topics regarding this same exact error I’m not sure I’m getting this error for the same reason as many other posters. I get to the point where I can make an admin account but nothing happens after…

---

## [How do I display the Create a New Account form instead of the Log In form?](https://meta.discourse.org/t/how-do-i-display-the-create-a-new-account-form-instead-of-the-log-in-form/119948)

<div class="topic-metadata">

**Author:** [@debryc](https://meta.discourse.org/u/debryc)\
**Replies:** 2\
**Last updated:** [June 10, 2019, 8:43pm UTC](https://meta.discourse.org/t/how-do-i-display-the-create-a-new-account-form-instead-of-the-log-in-form/119948 "2019-06-10T20:43:07Z")

</div>

I’d like users to encounter the Create a New Account form by default instead of the Log In form when they do things like try to Reply to a topic when they’re not signed in. I’d also like to be able to create interaction…

---

## [Trying to make a post.json a wiki](https://meta.discourse.org/t/trying-to-make-a-post-json-a-wiki/119757)

<div class="topic-metadata">

**Author:** [@Seb](https://meta.discourse.org/u/Seb)\
**Replies:** 3\
**Last updated:** [June 10, 2019, 7:45pm UTC](https://meta.discourse.org/t/trying-to-make-a-post-json-a-wiki/119757 "2019-06-10T19:45:17Z")

</div>

Hi i am using Bash to make post in specific topics. I was wondering if there was a way to use the api to allow anyone to edit the post? Here is the bash command: #!/bin/bash curl -k -X POST https://discourse.org/po…

---

## [How to fix email addresses when using SSO?](https://meta.discourse.org/t/how-to-fix-email-addresses-when-using-sso/119929)

<div class="topic-metadata">

**Author:** [@Amethi](https://meta.discourse.org/u/Amethi)\
**Replies:** 1\
**Last updated:** [June 10, 2019, 3:34pm UTC](https://meta.discourse.org/t/how-to-fix-email-addresses-when-using-sso/119929 "2019-06-10T15:34:53Z")

</div>

We use a separate IDP for authentication. Sometimes we nee to change people’s email addresses in the IDP and on Discourse for old users who haven’t logged in for a while. We do this using this: ./launcher enter app rai…

---

## [Default trust level not working](https://meta.discourse.org/t/default-trust-level-not-working/119894)

<div class="topic-metadata">

**Author:** [@mischkl](https://meta.discourse.org/u/mischkl)\
**Replies:** 1\
**Last updated:** [June 10, 2019, 3:29pm UTC](https://meta.discourse.org/t/default-trust-level-not-working/119894 "2019-06-10T15:29:10Z")

</div>

I have set the settings “default trust level” as well as “default invitee trust level” to 3, yet new users I invite still get automatically assigned to trust level 2. :frowning:

---

## [Yet another Python Flask SSO implementation](https://meta.discourse.org/t/yet-another-python-flask-sso-implementation/119873)

<div class="topic-metadata">

**Author:** [@russ.au](https://meta.discourse.org/u/russ.au)\
**Replies:** 0\
**Last updated:** [June 9, 2019, 11:20pm UTC](https://meta.discourse.org/t/yet-another-python-flask-sso-implementation/119873 "2019-06-09T23:20:00Z")

</div>

Hello all, I’m in the process of using discourse for a project at work. I’ve started by getting a “do nothing” implementation together. It’s pretty cool that it can be integrated so nicely. https://github.com/russau/…

---

## [Smtp credentials on digitalocean](https://meta.discourse.org/t/smtp-credentials-on-digitalocean/119870)

<div class="topic-metadata">

**Author:** [@genekogan](https://meta.discourse.org/u/genekogan)\
**Replies:** 3\
**Last updated:** [June 9, 2019, 11:54pm UTC](https://meta.discourse.org/t/smtp-credentials-on-digitalocean/119870 "2019-06-09T23:54:34Z")

</div>

I am trying to install a discourse on my website for the first time, hosted on digitalocean with mail service Mailgun. I have setup mailgun and verified it’s working, and all my DNS records are verified. I am following …

---

## [Read-only flag gets reset during backup and restore to new server](https://meta.discourse.org/t/read-only-flag-gets-reset-during-backup-and-restore-to-new-server/63266)

<div class="topic-metadata">

**Author:** [@Henti\_Smith](https://meta.discourse.org/u/Henti_Smith)\
**Replies:** 7\
**Last updated:** [May 24, 2017, 4:56pm UTC](https://meta.discourse.org/t/read-only-flag-gets-reset-during-backup-and-restore-to-new-server/63266 "2017-05-24T16:56:45Z")

</div>

I’m busy working out the process to backup our existing production site and restoring on a secondary site and then pointing our proxy to the correct back-end to allow graceful upgrading of our site without downtime. The…

---

## [Topics scrollbar not updating due to CSS customizations](https://meta.discourse.org/t/topics-scrollbar-not-updating-due-to-css-customizations/119862)

<div class="topic-metadata">

**Author:** [@jhf2442](https://meta.discourse.org/u/jhf2442)\
**Replies:** 7\
**Last updated:** [June 9, 2019, 10:22pm UTC](https://meta.discourse.org/t/topics-scrollbar-not-updating-due-to-css-customizations/119862 "2019-06-09T22:22:46Z")

</div>

I think I’ve broken something on my discourse installation - scrollbar is no longer updating when scrolling. i.e. the indicator 1/25 changes to 2/25 and then remains at 2/25 for the remaining 23 posts. Also the URL of t…

---

## [Hide first topic/reply composer pop up](https://meta.discourse.org/t/hide-first-topic-reply-composer-pop-up/63248)

<div class="topic-metadata">

**Author:** [@David\_James\_Ball](https://meta.discourse.org/u/David_James_Ball)\
**Replies:** 2\
**Last updated:** [May 24, 2017, 1:10am UTC](https://meta.discourse.org/t/hide-first-topic-reply-composer-pop-up/63248 "2017-05-24T01:10:28Z")

</div>

A pop up appears for users creating their first topic or writing their first two replies. Is there a way to hide the composer pop up entirely?

---

## [Setting an incoming e-mail address for the staff group](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724)

<div class="topic-metadata">

**Author:** [@totte](https://meta.discourse.org/u/totte)\
**Replies:** 6\
**Last updated:** [June 9, 2019, 4:06pm UTC](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724 "2019-06-09T16:06:42Z")

</div>

I’d like for people to be able to reach the staff group of my Discourse installation via e-mail without the need to sign up first. A helpdesk solution seems a bit excessive, but a shared inbox in the way that group messa…

---

## [Create new category button not appearing for moderator](https://meta.discourse.org/t/create-new-category-button-not-appearing-for-moderator/63188)

<div class="topic-metadata">

**Author:** [@Mark\_Bettels](https://meta.discourse.org/u/Mark_Bettels)\
**Replies:** 7\
**Last updated:** [May 23, 2017, 12:51pm UTC](https://meta.discourse.org/t/create-new-category-button-not-appearing-for-moderator/63188 "2017-05-23T12:51:48Z")

</div>

Hi - I just noted that the create category button has been removed with a recent update. I was able to create categories before and I find the feature to be very helpful to organise our knowledge base. Can you please ad…

---

## [How to setup heroku ENV variable for sso secret?](https://meta.discourse.org/t/how-to-setup-heroku-env-variable-for-sso-secret/63155)

<div class="topic-metadata">

**Author:** [@railsnoob](https://meta.discourse.org/u/railsnoob)\
**Replies:** 5\
**Last updated:** [May 22, 2017, 7:01pm UTC](https://meta.discourse.org/t/how-to-setup-heroku-env-variable-for-sso-secret/63155 "2017-05-22T19:01:46Z")

</div>

right now my code looks like: require 'single\_sign\_on' class DiscourseSsoController \< ApplicationController before\_action :logged\_in\_user def sso secret = "ilovetomcruise" sso = SingleSignOn.parse(request.…

---

## [Unable to get a Discourse User Name for a dynamic path](https://meta.discourse.org/t/unable-to-get-a-discourse-user-name-for-a-dynamic-path/63082)

<div class="topic-metadata">

**Author:** [@justme](https://meta.discourse.org/u/justme)\
**Replies:** 2\
**Last updated:** [May 21, 2017, 1:44pm UTC](https://meta.discourse.org/t/unable-to-get-a-discourse-user-name-for-a-dynamic-path/63082 "2017-05-21T13:44:04Z")

</div>

I just upgraded our Discourse install today and some of our custom menu items were broken. For example, we have a menu item that will take a person to their preferences page (yes, I know you can hit the preference icon …

---

## [Linkback link not generated under target post](https://meta.discourse.org/t/linkback-link-not-generated-under-target-post/119793)

<div class="topic-metadata">

**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 2\
**Last updated:** [June 8, 2019, 10:51am UTC](https://meta.discourse.org/t/linkback-link-not-generated-under-target-post/119793 "2019-06-08T10:51:56Z")

</div>

Are there any conditions under which discourse does not generate a backward link under the a post linked by another post (I’ll call them linkback links)? I’m not aware of any such conditions and so I’m wondering why the…

---

## [How to to see who is invited to topic?](https://meta.discourse.org/t/how-to-to-see-who-is-invited-to-topic/62947)

<div class="topic-metadata">

**Author:** [@Denis\_Didkovsky](https://meta.discourse.org/u/Denis_Didkovsky)\
**Replies:** 1\
**Last updated:** [May 18, 2017, 7:52pm UTC](https://meta.discourse.org/t/how-to-to-see-who-is-invited-to-topic/62947 "2017-05-18T19:52:07Z")

</div>

Is it possible for the person who invited several people by email to TOPIC to see statistics of invites. Similar to u/username/invited/pending but on topic? many thanks

---

## [Transfer from bitnami to normal discourse](https://meta.discourse.org/t/transfer-from-bitnami-to-normal-discourse/79531)

<div class="topic-metadata">

**Author:** [@viensvoirtonton](https://meta.discourse.org/u/viensvoirtonton)\
**Replies:** 7\
**Last updated:** [June 7, 2019, 9:33am UTC](https://meta.discourse.org/t/transfer-from-bitnami-to-normal-discourse/79531 "2019-06-07T09:33:02Z")

</div>

hello there i’m using discourse for one week now on bitnami and i would like to switch to a classic version of discourse for many reasons i wonder if there is a simple way to do it while conserving : the ssl certifi…

---

## [Bulk suspend users based on criteria](https://meta.discourse.org/t/bulk-suspend-users-based-on-criteria/76804)

<div class="topic-metadata">

**Author:** [@omarfilip](https://meta.discourse.org/u/omarfilip)\
**Replies:** 17\
**Last updated:** [June 7, 2019, 11:44pm UTC](https://meta.discourse.org/t/bulk-suspend-users-based-on-criteria/76804 "2019-06-07T23:44:21Z")

</div>

Can I suspend all users who were seen prior to some date, for example December 31, 2016, and add reason for the suspension as membership expired? I have ~1700 of these.

---

## [Limit on Number of Child Categories?](https://meta.discourse.org/t/limit-on-number-of-child-categories/119755)

<div class="topic-metadata">

**Author:** [@Edward\_D\_Avignon](https://meta.discourse.org/u/Edward_D_Avignon)\
**Replies:** 3\
**Last updated:** [June 7, 2019, 10:42pm UTC](https://meta.discourse.org/t/limit-on-number-of-child-categories/119755 "2019-06-07T22:42:28Z")

</div>

Is there a limit on the number of Child Categories a top level category can have? We have a top level category with 6 child categories. When I try to add a new category, this top level category is not in the Parent dro…

---

## [Onebox just show the url and do not craw content](https://meta.discourse.org/t/onebox-just-show-the-url-and-do-not-craw-content/119772)

<div class="topic-metadata">

**Author:** [@tran\_tien](https://meta.discourse.org/u/tran_tien)\
**Replies:** 0\
**Last updated:** [June 7, 2019, 10:07pm UTC](https://meta.discourse.org/t/onebox-just-show-the-url-and-do-not-craw-content/119772 "2019-06-07T22:07:49Z")

</div>

Hello, Onebox not working with this site, just show the url, i have tested this site on iframely and do not have any problem. https://vietnamnet.vn https://vietnamnet.vn/vn/thoi-su/chong-tham-nhung/dai-su-han-quoc-tai…

---

## [Controlling amount of embedded text](https://meta.discourse.org/t/controlling-amount-of-embedded-text/62968)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 1\
**Last updated:** [May 18, 2017, 7:07pm UTC](https://meta.discourse.org/t/controlling-amount-of-embedded-text/62968 "2017-05-18T19:07:29Z")

</div>

Continuing the discussion from Embedding Discourse Comments via Javascript: Can I customize how much of the original content gets copied over to the start of the Discourse post?

[Previous page](https://meta.discourse.org/c/support/6.md?page=703)

[Next page](https://meta.discourse.org/c/support/6.md?page=705)
