# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=71

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 72

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## [MathJax Not Rendering Inside \<details\> Without Newline After \<summary\>](https://meta.discourse.org/t/mathjax-not-rendering-inside-details-without-newline-after-summary/375414)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 3\
**Last updated:** [July 23, 2025, 11:38pm UTC](https://meta.discourse.org/t/mathjax-not-rendering-inside-details-without-newline-after-summary/375414 "2025-07-23T23:38:37Z")

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Hi — this is a follow-up to my earlier post: I’ve identified that MathJax expressions inside \<details\> blocks do not render unless a newline is inserted immediately after the \<summary\> tag. Minimal reproduction: Thi…

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## [How to handle unreachable users..?](https://meta.discourse.org/t/how-to-handle-unreachable-users/375333)

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**Author:** [@ToddZ](https://meta.discourse.org/u/ToddZ)\
**Replies:** 1\
**Last updated:** [July 23, 2025, 10:45pm UTC](https://meta.discourse.org/t/how-to-handle-unreachable-users/375333 "2025-07-23T22:45:18Z")

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I have a couple of users whose email addresses have become unreachable, so Sidekiq fills up with 450 Message not queued: recipient is suppressed errors when trying to send their digests. I can message them and hope they…

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## [MathJax fails to render inline math when followed by curly apostrophe (U+2019) but works with straight apostrophe (U+0027)](https://meta.discourse.org/t/mathjax-fails-to-render-inline-math-when-followed-by-curly-apostrophe-u-2019-but-works-with-straight-apostrophe-u-0027/375416)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 3\
**Last updated:** [July 23, 2025, 4:23pm UTC](https://meta.discourse.org/t/mathjax-fails-to-render-inline-math-when-followed-by-curly-apostrophe-u-2019-but-works-with-straight-apostrophe-u-0027/375416 "2025-07-23T16:23:39Z")

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I’m encountering a rendering issue with inline MathJax in Discourse when the math expression is followed by a curly apostrophe (U+2019), which is commonly substituted by smart quotes in some browsers or editors. …

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## [Replacing the robot icon in header](https://meta.discourse.org/t/replacing-the-robot-icon-in-header/375472)

<div class="topic-metadata">

**Author:** [@Chet\_McDoniel](https://meta.discourse.org/u/Chet_McDoniel)\
**Replies:** 1\
**Last updated:** [July 23, 2025, 4:32pm UTC](https://meta.discourse.org/t/replacing-the-robot-icon-in-header/375472 "2025-07-23T16:32:53Z")

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Is it possible to allow for a custom icon in the header instead of the little robot?

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## [📬 Repeated Postfix warnings and connections after valid\_recipients implementation](https://meta.discourse.org/t/repeated-postfix-warnings-and-connections-after-valid-recipients-implementation/375427)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 2\
**Last updated:** [July 23, 2025, 4:31pm UTC](https://meta.discourse.org/t/repeated-postfix-warnings-and-connections-after-valid-recipients-implementation/375427 "2025-07-23T16:31:21Z")

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Continuing the discussion from Email receive issue: I implemented valid\_recipients filtering via postfix/valid\_recipients and populated /etc/postfix/valid\_recipients. Since then, I’m seeing repeated warnings and inbound…

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## [Sharing link to Facebook does not show image (open graph)](https://meta.discourse.org/t/sharing-link-to-facebook-does-not-show-image-open-graph/374869)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 8\
**Last updated:** [July 23, 2025, 4:16pm UTC](https://meta.discourse.org/t/sharing-link-to-facebook-does-not-show-image-open-graph/374869 "2025-07-23T16:16:29Z")

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I looked around, but can’t seem to find an answer. I tried sharing some topics from this forum to Facebook as a test, but none of them show the image. Type of errors I get: Provided og:image URL https://global.discours…

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## [Bootstrap error with ai plugin, bundle exec rake db:migrate](https://meta.discourse.org/t/bootstrap-error-with-ai-plugin-bundle-exec-rake-db-migrate/371514)

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**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 5\
**Last updated:** [July 23, 2025, 1:26pm UTC](https://meta.discourse.org/t/bootstrap-error-with-ai-plugin-bundle-exec-rake-db-migrate/371514 "2025-07-23T13:26:30Z")

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I am facing a bootstrap error on the current 3.5.0.beta7-dev as soon as I include the AI plugin into a web\_only container setup. The same build works fine without this plugin. From reading Upgrade Error - rake db:migrat…

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## [Terms of Service Checkbox](https://meta.discourse.org/t/terms-of-service-checkbox/375349)

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**Author:** [@phoenix1](https://meta.discourse.org/u/phoenix1)\
**Replies:** 2\
**Last updated:** [July 23, 2025, 12:37pm UTC](https://meta.discourse.org/t/terms-of-service-checkbox/375349 "2025-07-23T12:37:40Z")

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Hello everyone :slight\_smile: I’m sure I’ve probably just missed the setting for this, but there used to be a checkbox in the admin control panel that allowed you to require that users agree to the terms of service docum…

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## [Core Plugin reversal procedure](https://meta.discourse.org/t/core-plugin-reversal-procedure/375307)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 4\
**Last updated:** [July 23, 2025, 12:31pm UTC](https://meta.discourse.org/t/core-plugin-reversal-procedure/375307 "2025-07-23T12:31:50Z")

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Given the recent wave of core plugins, where root users have needed to either comment out or remove lines of their app.yml if a core plugin were to no longer be a core plugin, how would the user know to add / uncomment …

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## [Rebuild error due to hiredis](https://meta.discourse.org/t/rebuild-error-due-to-hiredis/375387)

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**Author:** [@truman](https://meta.discourse.org/u/truman)\
**Replies:** 6\
**Last updated:** [July 23, 2025, 9:26am UTC](https://meta.discourse.org/t/rebuild-error-due-to-hiredis/375387 "2025-07-23T09:26:59Z")

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I, \[2025-07-23T07:29:09.853446 #1\] INFO -- : \> cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' rake aborted! TypeError: wrong argument type Integer (expected String) (TypeError) \_write(co…

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## [Is there a way to create topics so that only topic creator can see their topics?](https://meta.discourse.org/t/is-there-a-way-to-create-topics-so-that-only-topic-creator-can-see-their-topics/375379)

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**Author:** [@SubStrider](https://meta.discourse.org/u/SubStrider)\
**Replies:** 3\
**Last updated:** [July 23, 2025, 8:17am UTC](https://meta.discourse.org/t/is-there-a-way-to-create-topics-so-that-only-topic-creator-can-see-their-topics/375379 "2025-07-23T08:17:39Z")

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As the title says, only topic creators and staff should be able to see the topic. If there a way to achieve this? I can then use it for support issues that community members might face. Community members can see their …

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## [Auto close after x days since last response](https://meta.discourse.org/t/auto-close-after-x-days-since-last-response/375362)

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**Author:** [@stanigator](https://meta.discourse.org/u/stanigator)\
**Replies:** 3\
**Last updated:** [July 23, 2025, 5:16am UTC](https://meta.discourse.org/t/auto-close-after-x-days-since-last-response/375362 "2025-07-23T05:16:48Z")

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This is the only setting that I can find. Is there a way to auto-close a topic if there hasn’t been a response after # days? Thanks!

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## [Tag description is removing target="\_blank"](https://meta.discourse.org/t/tag-description-is-removing-target-blank/375263)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 2\
**Last updated:** [July 22, 2025, 6:45pm UTC](https://meta.discourse.org/t/tag-description-is-removing-target-blank/375263 "2025-07-22T18:45:41Z")

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On some of my tags’ descriptions I want to add a link like this: \<a href="https://store.sgiant.me" target="\_blank"\>Click here\</a\> to visit the official Sir Giant store. When I first save it, it works and it opens in a …

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## [When is it safe to \`Reset Update\`?](https://meta.discourse.org/t/when-is-it-safe-to-reset-update/375126)

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**Author:** [@blaisep](https://meta.discourse.org/u/blaisep)\
**Replies:** 1\
**Last updated:** [July 22, 2025, 6:30pm UTC](https://meta.discourse.org/t/when-is-it-safe-to-reset-update/375126 "2025-07-22T18:30:39Z")

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TL;DR: How can I tell if it’s safe to Reset Update? In the (wonderful, BTW) web app, the admin/update/discourse window shows a empty status window and only the red Reset Update after three hours of starting the Discours…

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## [Questions about the Discourse iOS app](https://meta.discourse.org/t/questions-about-the-discourse-ios-app/374406)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 2\
**Last updated:** [July 22, 2025, 4:14pm UTC](https://meta.discourse.org/t/questions-about-the-discourse-ios-app/374406 "2025-07-22T16:14:56Z")

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I noticed that my image on the app shows these white lines (top, bottom and sides): Which image is used for this? I had indeed an image for Apple Touch that add a white border. I replaced it, but it’s still showing. …

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## [Can Discourse be used as the core discussion forum for an education or e-learning platform?](https://meta.discourse.org/t/can-discourse-be-used-as-the-core-discussion-forum-for-an-education-or-e-learning-platform/375250)

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**Author:** [@Suheb](https://meta.discourse.org/u/Suheb)\
**Replies:** 1\
**Last updated:** [July 22, 2025, 3:16pm UTC](https://meta.discourse.org/t/can-discourse-be-used-as-the-core-discussion-forum-for-an-education-or-e-learning-platform/375250 "2025-07-22T15:16:09Z")

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Can I use Discourse as the main discussion tool where students and teachers interact in my online education website or app?

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## [Discourse Ember CLI Proxy Error](https://meta.discourse.org/t/discourse-ember-cli-proxy-error/375220)

<div class="topic-metadata">

**Author:** [@Wilson\_Wang](https://meta.discourse.org/u/Wilson_Wang)\
**Replies:** 8\
**Last updated:** [July 22, 2025, 2:56pm UTC](https://meta.discourse.org/t/discourse-ember-cli-proxy-error/375220 "2025-07-22T14:56:19Z")

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Discourse Ember CLI Proxy Error FetchError: request to http://127.0.0.1:3000/ failed, reason: connect ECONNREFUSED 127.0.0.1:3000 at ClientRequest. (file:///home/xxx/discourse/node\_modules/.pnpm/node-fetch@3.3.2/nod…

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## [Profile pictures got messed up somehow](https://meta.discourse.org/t/profile-pictures-got-messed-up-somehow/374690)

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**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\
**Replies:** 4\
**Last updated:** [July 22, 2025, 12:14pm UTC](https://meta.discourse.org/t/profile-pictures-got-messed-up-somehow/374690 "2025-07-22T12:14:33Z")

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Hi all, I can’t pinpoint it to a certain action, but the only real invasive action is the update I’m doing one or twice a week. So I guess this is since the last update which I did yesterday: All the profile pictur…

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## [About the use of components](https://meta.discourse.org/t/topic/374593)

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**Author:** [@zhang\_zhiyuan](https://meta.discourse.org/u/zhang_zhiyuan)\
**Replies:** 2\
**Last updated:** [July 22, 2025, 8:11am UTC](https://meta.discourse.org/t/topic/374593 "2025-07-22T08:11:36Z")

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Hello, I created a component in the system myself and uploaded a GIF image within the component. I want to use this image in custom code. How can I use it? I am currently using a full connection method, but will this affect performance as it accesses the public network?

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## [Programmatic RAG uploads?](https://meta.discourse.org/t/programmatic-rag-uploads/374408)

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**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\
**Replies:** 2\
**Last updated:** [July 22, 2025, 6:13am UTC](https://meta.discourse.org/t/programmatic-rag-uploads/374408 "2025-07-22T06:13:17Z")

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Hey guys, can anyone explain, how I can upload files to a persona programmatically? Maybe with a PostMan (or Bruno) collection / request ? Many many thanks in advance! Greetings, WS

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## [How to install specific version/release?](https://meta.discourse.org/t/how-to-install-specific-version-release/375028)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 6\
**Last updated:** [July 21, 2025, 10:58pm UTC](https://meta.discourse.org/t/how-to-install-specific-version-release/375028 "2025-07-21T22:58:56Z")

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Hi guys. I’ve browsed the forum in search for an answer/docs - found something that was supposed to work - but cannot, am unable to find a way to get specific release. I’m reading that adding, eg.: version: v3.4.6 into…

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## [New to Discourse and find that my install is slow](https://meta.discourse.org/t/new-to-discourse-and-find-that-my-install-is-slow/373054)

<div class="topic-metadata">

**Author:** [@hobbyDB](https://meta.discourse.org/u/hobbyDB)\
**Replies:** 8\
**Last updated:** [July 21, 2025, 10:13pm UTC](https://meta.discourse.org/t/new-to-discourse-and-find-that-my-install-is-slow/373054 "2025-07-21T22:13:23Z")

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We’ve been running our Discourse instance for a few months on forum.hobbydb.com now to support our growing collectible database with a community (replacing various Facebook groups). While everything is functionally stabl…

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## [Steam Login failure](https://meta.discourse.org/t/steam-login-failure/375116)

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**Author:** [@captainzephyr](https://meta.discourse.org/u/captainzephyr)\
**Replies:** 1\
**Last updated:** [July 21, 2025, 7:48pm UTC](https://meta.discourse.org/t/steam-login-failure/375116 "2025-07-21T19:48:51Z")

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Literally just installed Discourse so apologies if I’ve not enabled the correct type of logging etc. Trying to get the Steam Login plugin going and it just results in “Sorry, there was an error while trying to authorize …

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## [Ways of using Discourse to track customer happiness](https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133)

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**Author:** [@stanigator](https://meta.discourse.org/u/stanigator)\
**Replies:** 2\
**Last updated:** [July 21, 2025, 7:13pm UTC](https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133 "2025-07-21T19:13:18Z")

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Perhaps this question sounds vague. Maybe I still don’t know how to use Discourse yet, or maybe Discourse isn’t the right tool for this. I do want to know if there’s ways to track customer satisfaction at least on Discou…

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## [My (custom sized emojis) have suddenly resized smaller (becoming square)](https://meta.discourse.org/t/my-custom-sized-emojis-have-suddenly-resized-smaller-becoming-square/364978)

<div class="topic-metadata">

**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 2\
**Last updated:** [July 21, 2025, 2:03pm UTC](https://meta.discourse.org/t/my-custom-sized-emojis-have-suddenly-resized-smaller-becoming-square/364978 "2025-07-21T14:03:37Z")

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For years I’ve had my emojis following their uploaded size using div.topic-post img.emoji\[src\*="uploads"\] { /\* All posts \*/ width: auto; height: auto; } But at some point recently they’re suddenly shrunk, not to de…

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## [How do I ensure globally pinned posts are pinned to the top of the home page view?](https://meta.discourse.org/t/how-do-i-ensure-globally-pinned-posts-are-pinned-to-the-top-of-the-home-page-view/372692)

<div class="topic-metadata">

**Author:** [@stanigator](https://meta.discourse.org/u/stanigator)\
**Replies:** 6\
**Last updated:** [July 21, 2025, 12:26pm UTC](https://meta.discourse.org/t/how-do-i-ensure-globally-pinned-posts-are-pinned-to-the-top-of-the-home-page-view/372692 "2025-07-21T12:26:46Z")

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Including the following to illustrate what I’m trying to do.

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## [Recommended SMTP provider](https://meta.discourse.org/t/recommended-smtp-provider/78326)

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**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 21\
**Last updated:** [January 24, 2025, 9:18am UTC](https://meta.discourse.org/t/recommended-smtp-provider/78326 "2025-01-24T09:18:42Z")

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Hey gang. Currently using sparkpost as my SMTP provider, however even with all of the DNS records in place for my domain (SPF/DKIM, etc), the vast majority of the emails sent by my site end up in the SPAM bin for my use…

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## [Disable personal message between members](https://meta.discourse.org/t/disable-personal-message-between-members/375008)

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**Author:** [@Steve\_John](https://meta.discourse.org/u/Steve_John)\
**Replies:** 2\
**Last updated:** [July 21, 2025, 4:39am UTC](https://meta.discourse.org/t/disable-personal-message-between-members/375008 "2025-07-21T04:39:08Z")

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I noticed that there was a discussion on this topic back in 2023, but it didn’t seem to reach a clear conclusion, as noted by Jay: How do I disable personal messages between members but not admin to members? Has anythi…

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## [Seeking Help: How to Create a Top Menu Bar with Dropdown (Smooth Load)](https://meta.discourse.org/t/seeking-help-how-to-create-a-top-menu-bar-with-dropdown-smooth-load/374919)

<div class="topic-metadata">

**Author:** [@Steve\_John](https://meta.discourse.org/u/Steve_John)\
**Replies:** 3\
**Last updated:** [July 21, 2025, 2:30am UTC](https://meta.discourse.org/t/seeking-help-how-to-create-a-top-menu-bar-with-dropdown-smooth-load/374919 "2025-07-21T02:30:15Z")

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Hi everyone, We’re working on implementing a top navigation menu with dropdown functionality—something similar to what’s seen on: Spiceworks Community Wyze Forums – News Section Docker Community Forums We’re currentl…

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## [Prominent theme selector in header](https://meta.discourse.org/t/prominent-theme-selector-in-header/374900)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 7\
**Last updated:** [July 20, 2025, 9:55pm UTC](https://meta.discourse.org/t/prominent-theme-selector-in-header/374900 "2025-07-20T21:55:49Z")

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Hello, I was browsing through all the theme components today to find a component that would allow me to display, in a clearly visible manner at the top right of my site, perhaps in the icon bar or at least at the top of …

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