# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=718

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 719

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## [I don't see the staff wrench on posts](https://meta.discourse.org/t/i-dont-see-the-staff-wrench-on-posts/116425)

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**Author:** [@testingsoftware](https://meta.discourse.org/u/testingsoftware)\
**Replies:** 12\
**Last updated:** [April 30, 2019, 11:55am UTC](https://meta.discourse.org/t/i-dont-see-the-staff-wrench-on-posts/116425 "2019-04-30T11:55:45Z")

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I am confused now, Where can I find the “post admin actions”? I can see the wrench “topic admin actions” and using the “select posts…” only gives me the options: “delete post”, “move to” and “change ownership”

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## [Event when a tag is removed from the topic](https://meta.discourse.org/t/event-when-a-tag-is-removed-from-the-topic/115926)

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**Author:** [@Pooja08](https://meta.discourse.org/u/Pooja08)\
**Replies:** 4\
**Last updated:** [April 30, 2019, 10:10am UTC](https://meta.discourse.org/t/event-when-a-tag-is-removed-from-the-topic/115926 "2019-04-30T10:10:58Z")

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Hi, In our system, we want to fetch and update user data based on tags. For that, is there any event we can get when tag/tags are removed or new tags are added while editing the topic?

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## ["auto silence first post regex" For all first posts](https://meta.discourse.org/t/auto-silence-first-post-regex-for-all-first-posts/116408)

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**Author:** [@om26er](https://meta.discourse.org/u/om26er)\
**Replies:** 1\
**Last updated:** [April 30, 2019, 9:01am UTC](https://meta.discourse.org/t/auto-silence-first-post-regex-for-all-first-posts/116408 "2019-04-30T09:01:39Z")

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We want all new users that are posting for the first time to go through a moderation. So I put a \* in the field " auto silence first post regex", but found out today that a first time comment-er’s post appeared without a…

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## [Is it possible to embed and show svg images?](https://meta.discourse.org/t/is-it-possible-to-embed-and-show-svg-images/116303)

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**Author:** [@python](https://meta.discourse.org/u/python)\
**Replies:** 3\
**Last updated:** [April 30, 2019, 9:04am UTC](https://meta.discourse.org/t/is-it-possible-to-embed-and-show-svg-images/116303 "2019-04-30T09:04:49Z")

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I am woundering if I could be somehow embed the following code and show the image inside a Discourse Post

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## [How long can a user edit its own topic title?](https://meta.discourse.org/t/how-long-can-a-user-edit-its-own-topic-title/116262)

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**Author:** [@littleviolette](https://meta.discourse.org/u/littleviolette)\
**Replies:** 3\
**Last updated:** [April 30, 2019, 9:02am UTC](https://meta.discourse.org/t/how-long-can-a-user-edit-its-own-topic-title/116262 "2019-04-30T09:02:40Z")

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I remember there was a setting for the duration for which a user can edit its own topic but this privilege now seems to be reserved to users over trust level 3. What is the current default duration for which a user can e…

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## [Cannot parse email correctly: another case](https://meta.discourse.org/t/cannot-parse-email-correctly-another-case/57085)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 2\
**Last updated:** [April 30, 2019, 8:14am UTC](https://meta.discourse.org/t/cannot-parse-email-correctly-another-case/57085 "2019-04-30T08:14:33Z")

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Here is the email contents that fails parsing correctly: Delivered-To: forum.kozovod.com+d2087a39fd926dc770fc69ad642a5b35@gmail.com Received: by 10.28.132.66 with SMTP id g63csp2663084wmd; Wed, 1 Feb 2017 19:35…

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## [Discourse instance unreachable on AWS](https://meta.discourse.org/t/discourse-instance-unreachable-on-aws/55006)

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**Author:** [@auryn\_macmillan](https://meta.discourse.org/u/auryn_macmillan)\
**Replies:** 27\
**Last updated:** [February 8, 2017, 12:25am UTC](https://meta.discourse.org/t/discourse-instance-unreachable-on-aws/55006 "2017-02-08T00:25:40Z")

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I’m trying to migrate an instance of Discourse form Digital Ocean over to an AWS EC2. The installation of the new instance seems to work without a hitch, however the EC2 discourse instance seems to be unreachable from my…

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## [Discourse new install not working on Google Cloud VM](https://meta.discourse.org/t/discourse-new-install-not-working-on-google-cloud-vm/116228)

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**Author:** [@syed3000](https://meta.discourse.org/u/syed3000)\
**Replies:** 4\
**Last updated:** [April 30, 2019, 4:33am UTC](https://meta.discourse.org/t/discourse-new-install-not-working-on-google-cloud-vm/116228 "2019-04-30T04:33:07Z")

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Hello, I installed Discourse forum on a new VM running on Google Cloud using this official guide https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md Everything went perfectly and there were no err…

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## [You have not completed all the user fields API error](https://meta.discourse.org/t/you-have-not-completed-all-the-user-fields-api-error/56983)

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**Author:** [@nathanhamilton](https://meta.discourse.org/u/nathanhamilton)\
**Replies:** 8\
**Last updated:** [February 7, 2017, 5:19pm UTC](https://meta.discourse.org/t/you-have-not-completed-all-the-user-fields-api-error/56983 "2017-02-07T17:19:26Z")

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Hello, I am trying to create a user with the api and here is the curl request that I used: curl -X POST "Content-Type: multipart/form-data;" -F "api\_key=my\_api\_key" -F "api\_username=my\_api\_username" -F "name=My Name" -…

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## [Animated user card troubles](https://meta.discourse.org/t/animated-user-card-troubles/116154)

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**Author:** [@jhjln87](https://meta.discourse.org/u/jhjln87)\
**Replies:** 6\
**Last updated:** [April 30, 2019, 12:10am UTC](https://meta.discourse.org/t/animated-user-card-troubles/116154 "2019-04-30T00:10:53Z")

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When I try to upload an animated gif to my user card, it gives me this window, what does it mean?

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## [Incoming emails getting rejected with NoBodyDetectedError](https://meta.discourse.org/t/incoming-emails-getting-rejected-with-nobodydetectederror/56998)

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**Author:** [@david](https://meta.discourse.org/u/david)\
**Replies:** 7\
**Last updated:** [April 29, 2019, 10:32pm UTC](https://meta.discourse.org/t/incoming-emails-getting-rejected-with-nobodydetectederror/56998 "2019-04-29T22:32:25Z")

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We have a category of our Discourse instance set up as a “mailbox” for incoming emails (making use of the “Custom incoming email address” setting). This is working great, except for when two people send us an email with …

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## [Is launcher bootstrap / run repeatable?](https://meta.discourse.org/t/is-launcher-bootstrap-run-repeatable/116282)

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**Author:** [@russellwstanley](https://meta.discourse.org/u/russellwstanley)\
**Replies:** 4\
**Last updated:** [April 29, 2019, 8:02pm UTC](https://meta.discourse.org/t/is-launcher-bootstrap-run-repeatable/116282 "2019-04-29T20:02:10Z")

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My question is: If I have a checkout of discourse\_docker at revision A. and I run launcher bootstrap web\_only followed by launcher run web\_only at time T1 and then, at time T2 I run the exact same commands, will I get t…

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## [Intra-post permalink](https://meta.discourse.org/t/intra-post-permalink/56880)

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**Author:** [@jmsachs](https://meta.discourse.org/u/jmsachs)\
**Replies:** 21\
**Last updated:** [February 6, 2017, 4:37pm UTC](https://meta.discourse.org/t/intra-post-permalink/56880 "2017-02-06T16:37:50Z")

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Is there any way to have an intra-post permalink with only a URL hash? In other words, if I want to link to reply #3, can I do that? The regular permalink is a full URL, and if I add that, then it requires a page reload…

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## [Make Personal Message](https://meta.discourse.org/t/make-personal-message/116275)

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**Author:** [@Lynn](https://meta.discourse.org/u/Lynn)\
**Replies:** 6\
**Last updated:** [April 29, 2019, 7:50pm UTC](https://meta.discourse.org/t/make-personal-message/116275 "2019-04-29T19:50:55Z")

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I’ve just launched an install of Discourse and have added some “staff” who are board members for the org. One of the first things to have happened is that one of them hit the wrench at the bottom of a post and made it a…

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## [Which settings can be configured without a container rebuild?](https://meta.discourse.org/t/which-settings-can-be-configured-without-a-container-rebuild/116266)

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**Author:** [@russellwstanley](https://meta.discourse.org/u/russellwstanley)\
**Replies:** 2\
**Last updated:** [April 29, 2019, 7:31pm UTC](https://meta.discourse.org/t/which-settings-can-be-configured-without-a-container-rebuild/116266 "2019-04-29T19:31:40Z")

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Hi Quick question about the possibility of deploying the same discourse image to multiple environments (staging, beta, production etc). I’d like to build the discourse image once in my CI/CD pipeline, push that image t…

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## [Transliteration in topic URL](https://meta.discourse.org/t/transliteration-in-topic-url/116050)

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**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 4\
**Last updated:** [April 29, 2019, 4:31pm UTC](https://meta.discourse.org/t/transliteration-in-topic-url/116050 "2019-04-29T16:31:46Z")

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Here! Some word Vietnamese sign will convert ugly when have sign: ă; â; ơ; ô; ả; ã Cần thuê mặt bằng 2 MT mở quán cà phê có thể ở lại giá 10tr trở về will convert to c-n-thue-m-t-b-ng-2-mt-m-quan-ca-phe-co-th-l…

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## [Simplified Discourse install?](https://meta.discourse.org/t/simplified-discourse-install/116238)

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**Author:** [@BjornW](https://meta.discourse.org/u/BjornW)\
**Replies:** 2\
**Last updated:** [April 29, 2019, 4:10pm UTC](https://meta.discourse.org/t/simplified-discourse-install/116238 "2019-04-29T16:10:48Z")

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I followed the guide at discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub to install Discourse, and it felt pretty straight-forward. However, I’m now building an automated install to fit into our oth…

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## [Avatars not pulling from SSO](https://meta.discourse.org/t/avatars-not-pulling-from-sso/105878)

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**Author:** [@theopen-institute](https://meta.discourse.org/u/theopen-institute)\
**Replies:** 10\
**Last updated:** [April 29, 2019, 3:47pm UTC](https://meta.discourse.org/t/avatars-not-pulling-from-sso/105878 "2019-04-29T15:47:19Z")

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I’m using Moodle as an SSO identity provider on 2.2.0beta7, and it all seems to be working fine except user avatars aren’t updating. I’ve got sso overrides avatar set to true, and I’ve got avatar\_force\_update returning …

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## [Deleted Post remaining visible](https://meta.discourse.org/t/deleted-post-remaining-visible/116244)

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**Author:** [@Donovan\_McNeil](https://meta.discourse.org/u/Donovan_McNeil)\
**Replies:** 2\
**Last updated:** [April 29, 2019, 1:46pm UTC](https://meta.discourse.org/t/deleted-post-remaining-visible/116244 "2019-04-29T13:46:03Z")

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OK I am a moderator in a large Discourse environment that recently launched. I saw a self Deleted post this morning and figured it was just my L4 and tag that allowed me to. But I signed on as a L1 and still saw the po…

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## [Controlling text size in posts](https://meta.discourse.org/t/controlling-text-size-in-posts/82448)

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**Author:** [@Timothy\_Vail](https://meta.discourse.org/u/Timothy_Vail)\
**Replies:** 10\
**Last updated:** [April 29, 2019, 1:29pm UTC](https://meta.discourse.org/t/controlling-text-size-in-posts/82448 "2019-04-29T13:29:13Z")

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This is a very basic question, but I couldn’t seem to find it anywhere. The post instructions that I did find on here don’t work. I want to have a specific post have big text, I tried BBCode / markdown \[size=40\]\[/size\]…

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## [Ldap distribution list as group?](https://meta.discourse.org/t/ldap-distribution-list-as-group/58684)

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**Author:** [@y2kenny](https://meta.discourse.org/u/y2kenny)\
**Replies:** 3\
**Last updated:** [April 29, 2019, 1:22pm UTC](https://meta.discourse.org/t/ldap-distribution-list-as-group/58684 "2019-04-29T13:22:50Z")

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I understand Discourse has a concept of group and there are ldap plugin out there. Is there a way to use existing ldap distribution lists as groups without recreating them in Discourse?

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## [Install Discourse](https://meta.discourse.org/t/install-discourse/116159)

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**Author:** [@PA3040](https://meta.discourse.org/u/PA3040)\
**Replies:** 4\
**Last updated:** [April 29, 2019, 12:46pm UTC](https://meta.discourse.org/t/install-discourse/116159 "2019-04-29T12:46:11Z")

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If Installed Discourse with 100$ monthly package . Once a Month expired what happens . Can I continue without upgrade

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## [Should I be running beta or release?](https://meta.discourse.org/t/should-i-be-running-beta-or-release/56950)

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**Author:** [@jlorance](https://meta.discourse.org/u/jlorance)\
**Replies:** 4\
**Last updated:** [February 5, 2017, 11:00pm UTC](https://meta.discourse.org/t/should-i-be-running-beta-or-release/56950 "2017-02-05T23:00:13Z")

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Just setup Discourse. It’s super awesome! I’m currently doing my build out to roll this out to my community; however, I’m wondering if I should be running on the Beta version that installed with the container/wizard base…

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## [External Links not opening in new tab](https://meta.discourse.org/t/external-links-not-opening-in-new-tab/50092)

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**Author:** [@james-007](https://meta.discourse.org/u/james-007)\
**Replies:** 32\
**Last updated:** [April 29, 2019, 9:02am UTC](https://meta.discourse.org/t/external-links-not-opening-in-new-tab/50092 "2019-04-29T09:02:48Z")

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Despite using this option User Preferences: “default other external links in new tab: Open external links in a new tab by default.” My links are stil opened in the same tab. Am I missing something or is it a bug? Chee…

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## [Set up wiki extension on my forum](https://meta.discourse.org/t/set-up-wiki-extension-on-my-forum/56664)

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**Author:** [@Goog](https://meta.discourse.org/u/Goog)\
**Replies:** 1\
**Last updated:** [April 29, 2019, 8:44am UTC](https://meta.discourse.org/t/set-up-wiki-extension-on-my-forum/56664 "2019-04-29T08:44:22Z")

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Sorry for another silly question, but how do I set this wiki extension (Using Discourse as a community-powered wiki) to my forum? Where should I put these files (website/server/modules/wiki at master · osmc/website · Git…

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## [Uncaught TypeError: Cannot read property 'val' of undefined Url](https://meta.discourse.org/t/uncaught-typeerror-cannot-read-property-val-of-undefined-url/115846)

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**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Replies:** 1\
**Last updated:** [April 29, 2019, 2:41am UTC](https://meta.discourse.org/t/uncaught-typeerror-cannot-read-property-val-of-undefined-url/115846 "2019-04-29T02:41:47Z")

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tries to befriend the www.domain/logs and the console. Fresh test installation without any plugins or themes. (only mail-receiver installed) I would like to ask for information on what such mistakes mean. Uncaught Typ…

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## [Mini\_racer breaks build on latest-release](https://meta.discourse.org/t/mini-racer-breaks-build-on-latest-release/116028)

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**Author:** [@labofoz](https://meta.discourse.org/u/labofoz)\
**Replies:** 2\
**Last updated:** [April 29, 2019, 1:57am UTC](https://meta.discourse.org/t/mini-racer-breaks-build-on-latest-release/116028 "2019-04-29T01:57:28Z")

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So I tried upgrading Discourse today and it failed due to mini\_racer. I’m hosting this on Bitnami, which I know you don’t support, but this doesn’t seem to be a Bitnami thing as it crashes even when I just install it on …

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## [Show how many total users my forum has](https://meta.discourse.org/t/show-how-many-total-users-my-forum-has/51621)

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**Author:** [@dandv](https://meta.discourse.org/u/dandv)\
**Replies:** 7\
**Last updated:** [April 29, 2019, 1:00am UTC](https://meta.discourse.org/t/show-how-many-total-users-my-forum-has/51621 "2019-04-29T01:00:02Z")

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Is there a way to easily share this statistic with others, e.g. a public URL similar to the stats that MyBB has? I couldn’t find the total number of users on the Dashboard page, aside from manually summing up the Users …

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## [Private discourse - read/write access for authorized users only possible?](https://meta.discourse.org/t/private-discourse-read-write-access-for-authorized-users-only-possible/56643)

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**Author:** [@akuehnle](https://meta.discourse.org/u/akuehnle)\
**Replies:** 7\
**Last updated:** [April 29, 2019, 12:32am UTC](https://meta.discourse.org/t/private-discourse-read-write-access-for-authorized-users-only-possible/56643 "2019-04-29T00:32:57Z")

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Hello, I’d like to limit read/write access to my discourse site to a limited set of possible users. John Q Public shall neither have read nor write access to any of our discussions. Is there a way to realize this? I ma…

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## [Question about muting a category](https://meta.discourse.org/t/question-about-muting-a-category/56795)

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**Author:** [@lkramer](https://meta.discourse.org/u/lkramer)\
**Replies:** 4\
**Last updated:** [February 2, 2017, 9:28pm UTC](https://meta.discourse.org/t/question-about-muting-a-category/56795 "2017-02-02T21:28:01Z")

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Let’s say I create a new category called “For Sale” but I don’t want those kinds of posts to appear in those “you haven’t visited in a while” Summary emails. So in the Admin section for “default categories muted”, I lis…

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