# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=72&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 73

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## [Drilling down into site visit details](https://meta.discourse.org/t/drilling-down-into-site-visit-details/342079)

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**Author:** [@Jason\_Gray1](https://meta.discourse.org/u/Jason_Gray1)\
**Replies:** 0\
**Last updated:** [December 12, 2024, 10:18am UTC](https://meta.discourse.org/t/drilling-down-into-site-visit-details/342079 "2024-12-12T10:18:58Z")

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I am trying to get some more detailed information on a page visit on a day, specifically: IP addresses that accessed the site Total number of visits Number of unique visits. Does the standard admin view have a way to …

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## [Calendar & Events Plugin -\> NO events to rsvp](https://meta.discourse.org/t/calendar-events-plugin-no-events-to-rsvp/337017)

<div class="topic-metadata">

**Author:** [@Nuenni](https://meta.discourse.org/u/Nuenni)\
**Replies:** 4\
**Last updated:** [December 12, 2024, 2:24pm UTC](https://meta.discourse.org/t/calendar-events-plugin-no-events-to-rsvp/337017 "2024-12-12T14:24:14Z")

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Hi folks, i have the calendar and events plugin installed in vers. 0,5 and i have a problem with showing the rsvp the message is just empty: But i can see it in the calendar in the category: Other users cant see…

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## [Import phpBB - incomplete due to user invalid email address (trailing space)](https://meta.discourse.org/t/import-phpbb-incomplete-due-to-user-invalid-email-address-trailing-space/319230)

<div class="topic-metadata">

**Author:** [@tkforbes](https://meta.discourse.org/u/tkforbes)\
**Replies:** 2\
**Last updated:** [December 12, 2024, 2:13pm UTC](https://meta.discourse.org/t/import-phpbb-incomplete-due-to-user-invalid-email-address-trailing-space/319230 "2024-12-12T14:13:50Z")

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Post-import, numerous users are in Suspended state in Discourse because their phpBB email address has a trailing space. The user summary pages have this message: This user is suspended. Reason: Invalid email on import …

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## [Open Default Topic in Category](https://meta.discourse.org/t/open-default-topic-in-category/342034)

<div class="topic-metadata">

**Author:** [@martyn\_thomas](https://meta.discourse.org/u/martyn_thomas)\
**Replies:** 0\
**Last updated:** [December 12, 2024, 10:09am UTC](https://meta.discourse.org/t/open-default-topic-in-category/342034 "2024-12-12T10:09:49Z")

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Is it possible to set a Default Topic which opens when a users enters a category view. For example clicking on the Documentation category takes the user to the Documentation category (with the great Doc Categories plugi…

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## [Use OAuth Plugin for Auth0 more seamlessly](https://meta.discourse.org/t/use-oauth-plugin-for-auth0-more-seamlessly/235331)

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**Author:** [@tobi1](https://meta.discourse.org/u/tobi1)\
**Replies:** 10\
**Last updated:** [December 11, 2024, 9:48pm UTC](https://meta.discourse.org/t/use-oauth-plugin-for-auth0-more-seamlessly/235331 "2024-12-11T21:48:07Z")

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I am currently trying to bring Auth0 authentication to my Discourse app. I essentially followed the workflow here and I get things running. However, I am not quite happy with it for several reasons: After clicking on…

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## [Discourse WordPress plugin does not auto login user on alias domain](https://meta.discourse.org/t/discourse-wordpress-plugin-does-not-auto-login-user-on-alias-domain/341744)

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**Author:** [@Himanshu\_Singh](https://meta.discourse.org/u/Himanshu_Singh)\
**Replies:** 3\
**Last updated:** [December 11, 2024, 4:55pm UTC](https://meta.discourse.org/t/discourse-wordpress-plugin-does-not-auto-login-user-on-alias-domain/341744 "2024-12-11T16:55:00Z")

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Hello everyone, We have a WordPress customization scenario that is breaking Discourse plugin functionality. Scenario My site is WordPress site. Let’s say abc.com I have Discourse WordPress plugin installed and it wo…

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## [Help understanding OpenRouter language models](https://meta.discourse.org/t/help-understanding-openrouter-language-models/341663)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [December 11, 2024, 2:56pm UTC](https://meta.discourse.org/t/help-understanding-openrouter-language-models/341663 "2024-12-11T14:56:41Z")

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I was going to reply but think that I’m not supposed to be able to reply there? (Or maybe it was something else that I once replied to taht wasn’t supposed to and perhaps I no longer have special powers). Continuing the…

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## [Messages in this category disappearing](https://meta.discourse.org/t/messages-in-this-category-disappearing/341321)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 3\
**Last updated:** [December 10, 2024, 7:04pm UTC](https://meta.discourse.org/t/messages-in-this-category-disappearing/341321 "2024-12-10T19:04:54Z")

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I have posted several messages in this category of the last few months which then disappear without notice. None of them are offensive or in violation of any policy. What is going on here? Is there some sort of silent m…

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## [Cannot merge users - process never finishes](https://meta.discourse.org/t/cannot-merge-users-process-never-finishes/341624)

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**Author:** [@Nikki\_Locke](https://meta.discourse.org/u/Nikki_Locke)\
**Replies:** 1\
**Last updated:** [December 10, 2024, 4:05pm UTC](https://meta.discourse.org/t/cannot-merge-users-process-never-finishes/341624 "2024-12-10T16:05:13Z")

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I have a user who has made over 49,000 posts. I want to merge that user to another one. Whenever I try, the process takes longer than my web client can stay running (we are having power cuts daily because of a recent sto…

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## [Deleted posts no longer showing as hidden](https://meta.discourse.org/t/deleted-posts-no-longer-showing-as-hidden/341555)

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**Author:** [@MyRedDream](https://meta.discourse.org/u/MyRedDream)\
**Replies:** 1\
**Last updated:** [December 10, 2024, 1:01pm UTC](https://meta.discourse.org/t/deleted-posts-no-longer-showing-as-hidden/341555 "2024-12-10T13:01:22Z")

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Hi, We’re still on Discourse 3.2 on our live site and recently deleted posts have stopped showing as hidden. They disappear from the thread entirely and it means I can’t add a user note to it. They still show up when lo…

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## [Custom nav bar options](https://meta.discourse.org/t/custom-nav-bar-options/340374)

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**Author:** [@Joe\_F](https://meta.discourse.org/u/Joe_F)\
**Replies:** 2\
**Last updated:** [December 10, 2024, 12:34pm UTC](https://meta.discourse.org/t/custom-nav-bar-options/340374 "2024-12-10T12:34:13Z")

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Hi all, Is there a way to add custom options here: I want to add custom name and link to an external site. Thanks all :smiley:

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## [LetsEncrypt certificate not renewing](https://meta.discourse.org/t/letsencrypt-certificate-not-renewing/341026)

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**Author:** [@Ryan\_Hyer](https://meta.discourse.org/u/Ryan_Hyer)\
**Replies:** 6\
**Last updated:** [December 9, 2024, 9:49pm UTC](https://meta.discourse.org/t/letsencrypt-certificate-not-renewing/341026 "2024-12-09T21:49:44Z")

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Hello all. My LetsEncrypt certificate expired recently, on the 4th, and all attempts to renew it have failed. I’ve read quite a few posts here by people with similar issues, but none of those solutions (rebuilding the co…

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## [How do I use hugging face paid inference endpoints as Discourse custom LLMs](https://meta.discourse.org/t/how-do-i-use-hugging-face-paid-inference-endpoints-as-discourse-custom-llms/341388)

<div class="topic-metadata">

**Author:** [@StevePlex](https://meta.discourse.org/u/StevePlex)\
**Replies:** 2\
**Last updated:** [December 9, 2024, 8:51pm UTC](https://meta.discourse.org/t/how-do-i-use-hugging-face-paid-inference-endpoints-as-discourse-custom-llms/341388 "2024-12-09T20:51:15Z")

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I have several open source LLM models running on the Hugging Face Inference Endpoint service ( essentially AWS ) .. For all the models I have tested (llama, phi, gemma, etc) .. I’m able to connect from Discourse LLM set…

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## [Docker image problem: failed to register layer](https://meta.discourse.org/t/docker-image-problem-failed-to-register-layer/341428)

<div class="topic-metadata">

**Author:** [@dashohoxha](https://meta.discourse.org/u/dashohoxha)\
**Replies:** 0\
**Last updated:** [December 9, 2024, 6:49pm UTC](https://meta.discourse.org/t/docker-image-problem-failed-to-register-layer/341428 "2024-12-09T18:49:31Z")

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When I try docker pull discourse/base:2.0.20240825-0027, I get this error: 2.0.20240825-0027: Pulling from discourse/base . . . . . . . . . . . d2fb91f4643c: Pull complete 88fc9778a448: Pull complete 2a19d28a5a17: Ext…

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## [How to optimize postgres and the discourse DB](https://meta.discourse.org/t/how-to-optimize-postgres-and-the-discourse-db/338275)

<div class="topic-metadata">

**Author:** [@Abdelrahman\_MoHamed](https://meta.discourse.org/u/Abdelrahman_MoHamed)\
**Replies:** 7\
**Last updated:** [December 9, 2024, 1:29pm UTC](https://meta.discourse.org/t/how-to-optimize-postgres-and-the-discourse-db/338275 "2024-12-09T13:29:14Z")

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Sometimes DB gets fired because of some queries, and we were told that we need to optimize the PostgreSQL, any idea hot to achieve this? In the screen below this is our DB resources CPU: 4 vcpu Memory: 22 GB

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## [Hide category and posts on home page](https://meta.discourse.org/t/hide-category-and-posts-on-home-page/341322)

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**Author:** [@Eduardo\_Braga](https://meta.discourse.org/u/Eduardo_Braga)\
**Replies:** 0\
**Last updated:** [December 9, 2024, 8:35am UTC](https://meta.discourse.org/t/hide-category-and-posts-on-home-page/341322 "2024-12-09T08:35:26Z")

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I would like to know how to hide the chosen category on the home page of the most recent posts? I’m going to use this category from the WordPress plugin for my blog posts in Discourse for comments, but I don’t want this…

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## [Bounces not being received in Discourse with local Postfix server](https://meta.discourse.org/t/bounces-not-being-received-in-discourse-with-local-postfix-server/325244)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 2\
**Last updated:** [December 9, 2024, 8:23am UTC](https://meta.discourse.org/t/bounces-not-being-received-in-discourse-with-local-postfix-server/325244 "2024-12-09T08:23:11Z")

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Starting a new topic in this as responses to a similar thing in another topic seem to have petered out. I have Discourse running with mail-receiver. For outbound mail I have Postifx using port 587 for submissions. Mail-…

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## [Redis\_data & Postgres\_data are eating my 20GB+ Space](https://meta.discourse.org/t/redis-data-postgres-data-are-eating-my-20gb-space/341002)

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**Author:** [@Vikash\_Kumar](https://meta.discourse.org/u/Vikash_Kumar)\
**Replies:** 16\
**Last updated:** [December 8, 2024, 8:41pm UTC](https://meta.discourse.org/t/redis-data-postgres-data-are-eating-my-20gb-space/341002 "2024-12-08T20:41:08Z")

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What I can do about this? redis\_date & Postgres\_date are eating my 20GB+ Space Due to this, I am paying more on the digital ocean. My forum: https://onehourforum.com/ Everytime these two folder are taking much of my s…

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## [Discourse Topic Deletion Fails With Error](https://meta.discourse.org/t/discourse-topic-deletion-fails-with-error/336201)

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**Author:** [@Alessandra\_Casale](https://meta.discourse.org/u/Alessandra_Casale)\
**Replies:** 5\
**Last updated:** [December 7, 2024, 9:42pm UTC](https://meta.discourse.org/t/discourse-topic-deletion-fails-with-error/336201 "2024-12-07T21:42:19Z")

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Something in the AI plugin has broken the Discourse app: I realised that all topic are not deletable (500 Internal Server Error). In the admin panel of AI plugin, the tab “LLM”, “Personas” and “Tools” are disappeared, s…

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## [\[Related\] Where can administrators set up or install this feature?](https://meta.discourse.org/t/related-where-can-administrators-set-up-or-install-this-feature/341059)

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**Author:** [@qiancsf](https://meta.discourse.org/u/qiancsf)\
**Replies:** 1\
**Last updated:** [December 7, 2024, 3:22am UTC](https://meta.discourse.org/t/related-where-can-administrators-set-up-or-install-this-feature/341059 "2024-12-07T03:22:43Z")

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\[Related\] Where can administrators set up or install this feature? \[Related\] Where can administrators set up or install this feature?

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## [oEmbed onebox Support for Photobucket](https://meta.discourse.org/t/oembed-onebox-support-for-photobucket/340926)

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**Author:** [@wendellverli](https://meta.discourse.org/u/wendellverli)\
**Replies:** 9\
**Last updated:** [December 6, 2024, 4:57pm UTC](https://meta.discourse.org/t/oembed-onebox-support-for-photobucket/340926 "2024-12-06T16:57:56Z")

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We have a photography forum that dates to 2004, and Photobucket is used by many members… however the older posts with Photobucket, images are not showing up on the post… (Metrô de NYC - #3 de fotografosonline - Galeria d…

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## [Why do past events disappear on the calendar, but others stay visible?](https://meta.discourse.org/t/why-do-past-events-disappear-on-the-calendar-but-others-stay-visible/340918)

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**Author:** [@Ryan\_Scott](https://meta.discourse.org/u/Ryan_Scott)\
**Replies:** 2\
**Last updated:** [December 6, 2024, 3:04pm UTC](https://meta.discourse.org/t/why-do-past-events-disappear-on-the-calendar-but-others-stay-visible/340918 "2024-12-06T15:04:33Z")

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Why do past events disappear on the calendar, but others stay visible? I have toggled in Admin settings for events not ever to be deleted: There were several events on Dec 3, 4, 5th: It may have to do with settin…

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## [Can database replica be used for read-only queries?](https://meta.discourse.org/t/can-database-replica-be-used-for-read-only-queries/340914)

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**Author:** [@trobiyo](https://meta.discourse.org/u/trobiyo)\
**Replies:** 0\
**Last updated:** [December 6, 2024, 1:59pm UTC](https://meta.discourse.org/t/can-database-replica-be-used-for-read-only-queries/340914 "2024-12-06T13:59:10Z")

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Hello Team, I’ve been looking around for some sort of documentation about the db\_replica\_host configuration, and whether this replica host can be used for database load balancing? (I.e., when using a replica, can SQL re…

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## [I would like to block a range of IP addresses on a discourse forum](https://meta.discourse.org/t/i-would-like-to-block-a-range-of-ip-addresses-on-a-discourse-forum/340800)

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**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 8\
**Last updated:** [December 6, 2024, 1:36pm UTC](https://meta.discourse.org/t/i-would-like-to-block-a-range-of-ip-addresses-on-a-discourse-forum/340800 "2024-12-06T13:36:50Z")

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I recently became a moderator for forum.creative.gimkit.com. I read the topics for IP addresses. by searching. However, this might be confusing me. When I looked it up, it mentioned to go to the logs and then the screen…

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## [Sorry, there was an error authorizing your account](https://meta.discourse.org/t/sorry-there-was-an-error-authorizing-your-account/112229)

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**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\
**Replies:** 22\
**Last updated:** [December 6, 2024, 9:46am UTC](https://meta.discourse.org/t/sorry-there-was-an-error-authorizing-your-account/112229 "2024-12-06T09:46:27Z")

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Hi there, I´m working for a big company and I´m using an internal oauth2 provider in conjunction with this plugin. In a different business unit there is already another discourse instance running, where the same setup w…

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## [AI helper and explain copies too much post itself](https://meta.discourse.org/t/ai-helper-and-explain-copies-too-much-post-itself/340819)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 1\
**Last updated:** [December 6, 2024, 8:53am UTC](https://meta.discourse.org/t/ai-helper-and-explain-copies-too-much-post-itself/340819 "2024-12-06T08:53:11Z")

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On my forum I use explain quite often to open some terms for readers. I like that functionality, a lot. But there is one small… beauty issue, I would describe it. It explains for sure, but it increases text lenght copyin…

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## [Can I migrate flarum to Discourse?](https://meta.discourse.org/t/can-i-migrate-flarum-to-discourse/340759)

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**Author:** [@Daimonds\_and\_netherite](https://meta.discourse.org/u/Daimonds_and_netherite)\
**Replies:** 1\
**Last updated:** [December 6, 2024, 12:03am UTC](https://meta.discourse.org/t/can-i-migrate-flarum-to-discourse/340759 "2024-12-06T00:03:37Z")

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can i migrate a freeflarum.com forum to a discourse forum?

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## [Event component regression missing participant count](https://meta.discourse.org/t/event-component-regression-missing-participant-count/340626)

<div class="topic-metadata">

**Author:** [@Natureshadow](https://meta.discourse.org/u/Natureshadow)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 10:35pm UTC](https://meta.discourse.org/t/event-component-regression-missing-participant-count/340626 "2024-12-05T22:35:59Z")

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While the recent bugs and regressions haven’t been fixed in recent updates, now there is a new regression: The number of participants isn’t displayed anywhere anymore. It would be cool if this once very helpful plug-in…

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## [Bots spamming forum](https://meta.discourse.org/t/bots-spamming-forum/340704)

<div class="topic-metadata">

**Author:** [@Hamzah\_Alani](https://meta.discourse.org/u/Hamzah_Alani)\
**Replies:** 6\
**Last updated:** [December 5, 2024, 7:59pm UTC](https://meta.discourse.org/t/bots-spamming-forum/340704 "2024-12-05T19:59:29Z")

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Bots have been attacking our forum and our mod team has grow tired from deleting their posts. This started sometime last month, then stopped for a short while and started again now. Is this a discourse issue or what? …

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## [Consolidating Multiple Instances Into Single Instance](https://meta.discourse.org/t/consolidating-multiple-instances-into-single-instance/340697)

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**Author:** [@jKlaus](https://meta.discourse.org/u/jKlaus)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 6:25pm UTC](https://meta.discourse.org/t/consolidating-multiple-instances-into-single-instance/340697 "2024-12-05T18:25:00Z")

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My company is consolidating all of the discourse instances that individual groups created and maintained into a singular instance. We were able to backup and restore one of the instances into this new “shared” instance …

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