# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=740

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 741

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## [SSO login & logout issues](https://meta.discourse.org/t/sso-login-logout-issues/48351)

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**Author:** [@junaid\_pk14](https://meta.discourse.org/u/junaid_pk14)\
**Replies:** 2\
**Last updated:** [August 12, 2016, 12:43am UTC](https://meta.discourse.org/t/sso-login-logout-issues/48351 "2016-08-12T00:43:03Z")

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Hello, We have rails application that is working as SSO provider and our forum is SSO consumer. Using Discourse forum available option we have successfully implemented followig flow Case a) 1- User open forum site(www…

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## [Stuck in docker currently upgrading](https://meta.discourse.org/t/stuck-in-docker-currently-upgrading/109794)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 1\
**Last updated:** [February 22, 2019, 5:33am UTC](https://meta.discourse.org/t/stuck-in-docker-currently-upgrading/109794 "2019-02-22T05:33:03Z")

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I was upgrading the docker via web xxxx/admin/upgrade I clicked upgrade and left the webpage. After a few days, I found the web page stuck there. It shows that the docker manager is still “currently upgrading”. If…

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## [Is there a way to sort search by replies?](https://meta.discourse.org/t/is-there-a-way-to-sort-search-by-replies/109719)

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**Author:** [@vbdubz](https://meta.discourse.org/u/vbdubz)\
**Replies:** 4\
**Last updated:** [February 22, 2019, 2:18am UTC](https://meta.discourse.org/t/is-there-a-way-to-sort-search-by-replies/109719 "2019-02-22T02:18:36Z")

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I know you can sort by most likes and such, but is there any way to sort your forum search results by replies? And maybe even a display of how many replies each topic has without going inside (like the default thread lis…

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## [Use Sendgrid for hosted account?](https://meta.discourse.org/t/use-sendgrid-for-hosted-account/109692)

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**Author:** [@Sean\_Strycker](https://meta.discourse.org/u/Sean_Strycker)\
**Replies:** 3\
**Last updated:** [February 22, 2019, 1:36am UTC](https://meta.discourse.org/t/use-sendgrid-for-hosted-account/109692 "2019-02-22T01:36:26Z")

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Is there a way we can use our Sendgrid account on the Discourse hosted account?

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## [Highlighting of content](https://meta.discourse.org/t/highlighting-of-content/109779)

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**Author:** [@dlukefinch](https://meta.discourse.org/u/dlukefinch)\
**Replies:** 2\
**Last updated:** [February 21, 2019, 10:44pm UTC](https://meta.discourse.org/t/highlighting-of-content/109779 "2019-02-21T22:44:27Z")

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When viewing the content on Discourse the text background highlights for a brief time. Is it possible to remove that?

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## [Discourse\_enable\_cors](https://meta.discourse.org/t/discourse-enable-cors/109616)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 6\
**Last updated:** [February 21, 2019, 8:48pm UTC](https://meta.discourse.org/t/discourse-enable-cors/109616 "2019-02-21T20:48:18Z")

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Can DISCOURSE\_ENABLE\_CORS be set on a running discourse self-hosted site without rebuilding the app image?

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## [Allow users to reply without moderation](https://meta.discourse.org/t/allow-users-to-reply-without-moderation/109754)

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**Author:** [@Vittorio\_Mauriello](https://meta.discourse.org/u/Vittorio_Mauriello)\
**Replies:** 3\
**Last updated:** [February 21, 2019, 5:25pm UTC](https://meta.discourse.org/t/allow-users-to-reply-without-moderation/109754 "2019-02-21T17:25:09Z")

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Hello, we are testing out the platform but when we test replies to a topic, system blocks the message and asks moderators for approval. How can I turn this off? Thanks

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## [New Users \> Starting Registration with a Prompt/Post](https://meta.discourse.org/t/new-users-starting-registration-with-a-prompt-post/109748)

<div class="topic-metadata">

**Author:** [@Werner\_Puchert](https://meta.discourse.org/u/Werner_Puchert)\
**Replies:** 3\
**Last updated:** [February 21, 2019, 3:27pm UTC](https://meta.discourse.org/t/new-users-starting-registration-with-a-prompt-post/109748 "2019-02-21T15:27:32Z")

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I’ve seen this done with other Discourse platforms I have used. During registration, the user is asked a general interest topic question like “What is your favourite book, and why?”. The answer to this Question becomes …

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## [CSS for global responsive width](https://meta.discourse.org/t/css-for-global-responsive-width/109726)

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**Author:** [@rkaplan](https://meta.discourse.org/u/rkaplan)\
**Replies:** 3\
**Last updated:** [February 21, 2019, 3:08pm UTC](https://meta.discourse.org/t/css-for-global-responsive-width/109726 "2019-02-21T15:08:02Z")

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I am trying to configure CSS for my entire site to be responsive in with i.e. for the width to adjust to the full width of the current window. I know these entries represent brute force and are not particularly elegant.…

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## [Discourse deleting everything after rebuild](https://meta.discourse.org/t/discourse-deleting-everything-after-rebuild/109712)

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**Author:** [@guiqis](https://meta.discourse.org/u/guiqis)\
**Replies:** 6\
**Last updated:** [February 21, 2019, 2:15pm UTC](https://meta.discourse.org/t/discourse-deleting-everything-after-rebuild/109712 "2019-02-21T14:15:48Z")

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Every time that I do the ./launcher rebuild app my discourse installation end up with a welcome message, as it was my first time using it. So I need to log in, restore a backup, then it works. What can I do to fiz it? O…

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## [Watching PM function not triggering notifications](https://meta.discourse.org/t/watching-pm-function-not-triggering-notifications/109737)

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**Author:** [@WorldIsMine](https://meta.discourse.org/u/WorldIsMine)\
**Replies:** 2\
**Last updated:** [February 21, 2019, 1:17pm UTC](https://meta.discourse.org/t/watching-pm-function-not-triggering-notifications/109737 "2019-02-21T13:17:54Z")

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When I review a PM of two users where an admin isn’t invited/tagged, switching to “Watching” does nothing when there are new replies made to the topic. The setting says “You will be notified of every new reply in this me…

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## [Increasing DFP ad size on mobile](https://meta.discourse.org/t/increasing-dfp-ad-size-on-mobile/45118)

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**Author:** [@charleswalter](https://meta.discourse.org/u/charleswalter)\
**Replies:** 21\
**Last updated:** [August 9, 2016, 5:10am UTC](https://meta.discourse.org/t/increasing-dfp-ad-size-on-mobile/45118 "2016-08-09T05:10:14Z")

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I’d like to look at updating the ad experience on mobile devices. Either looking to have the 320x50 ads fill the full width, or potentially look at introducing 300x250 ads. Can anyone think of a way to have the 320x50 a…

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## [How to show Amazon Affiliate in my website?](https://meta.discourse.org/t/how-to-show-amazon-affiliate-in-my-website/109740)

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**Author:** [@bck055](https://meta.discourse.org/u/bck055)\
**Replies:** 1\
**Last updated:** [February 21, 2019, 10:15am UTC](https://meta.discourse.org/t/how-to-show-amazon-affiliate-in-my-website/109740 "2019-02-21T10:15:46Z")

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Hello, I need a help about Amazon Affiliate. I would like to show amazon product in my website at widget or banner area. Sorry, I am un-experience in coding/design website. Shown in red area: My blog: https://…

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## [Undefined method \`resolve\_baked\_field\` when precompiling themes](https://meta.discourse.org/t/undefined-method-resolve-baked-field-when-precompiling-themes/109618)

<div class="topic-metadata">

**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 5\
**Last updated:** [February 21, 2019, 8:39am UTC](https://meta.discourse.org/t/undefined-method-resolve-baked-field-when-precompiling-themes/109618 "2019-02-21T08:39:11Z")

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What would be a good method to diagnose precompile target: desktop\_theme rake aborted! NoMethodError: undefined method \`resolve\_baked\_field' for nil:NilClass ?

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## ["You were logged out" after downloading an attachment due to Privacy Badger](https://meta.discourse.org/t/you-were-logged-out-after-downloading-an-attachment-due-to-privacy-badger/109714)

<div class="topic-metadata">

**Author:** [@tfoote](https://meta.discourse.org/u/tfoote)\
**Replies:** 3\
**Last updated:** [February 21, 2019, 3:09am UTC](https://meta.discourse.org/t/you-were-logged-out-after-downloading-an-attachment-due-to-privacy-badger/109714 "2019-02-21T03:09:08Z")

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Logged into my site when I click on an attachment, a popup comes up and tells me that I’ve been logged out, and provides a refresh button. Clicking that or refreshing and I’m logged back in. I can reproduce by downloadi…

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## [Problem with my SSL certificate](https://meta.discourse.org/t/problem-with-my-ssl-certificate/67299)

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**Author:** [@craisp](https://meta.discourse.org/u/craisp)\
**Replies:** 15\
**Last updated:** [February 21, 2019, 1:31am UTC](https://meta.discourse.org/t/problem-with-my-ssl-certificate/67299 "2019-02-21T01:31:07Z")

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Hi there I have an issue with my SSL Setup. I’m running a discourse app on a linode, DNS records are alright. Back when I installed the app I followed this howto: My ssl certificate expired yesterday, and I don’t kn…

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## [Votes Navigation remains after voting is disabled](https://meta.discourse.org/t/votes-navigation-remains-after-voting-is-disabled/109259)

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**Author:** [@CodyLerum](https://meta.discourse.org/u/CodyLerum)\
**Replies:** 4\
**Last updated:** [February 20, 2019, 9:36pm UTC](https://meta.discourse.org/t/votes-navigation-remains-after-voting-is-disabled/109259 "2019-02-20T21:36:02Z")

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If voting is enabled and then turned off the navigation element for topics sorted by votes remains but appears to be a dead link. This is on a current discourse hosted instance.

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## [Gmail POP3 authentication failed — switch to application password](https://meta.discourse.org/t/gmail-pop3-authentication-failed-switch-to-application-password/109677)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 5\
**Last updated:** [February 20, 2019, 7:51pm UTC](https://meta.discourse.org/t/gmail-pop3-authentication-failed-switch-to-application-password/109677 "2019-02-20T19:51:19Z")

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After updating, my POP3 will not authenticate, nothing has changed except updating to latest. I logged in to gmail in a browser with the same credentials no problem. Here is the error in the logs: /usr/local/lib/ruby/2.…

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## [iOS app user suddenly logged out?](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593)

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**Author:** [@Seth\_Godin](https://meta.discourse.org/u/Seth_Godin)\
**Replies:** 3\
**Last updated:** [February 20, 2019, 7:07pm UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593 "2019-02-20T19:07:33Z")

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one of our users uploaded: Was working OK but then changed to this And when I select Authorize it gives an error message Oops The software powering this discussion forum encountered an unexpected problem. We apolog…

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## [Help with troubleshooting after upgrade to 2.3.0](https://meta.discourse.org/t/help-with-troubleshooting-after-upgrade-to-2-3-0/109648)

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**Author:** [@arturop](https://meta.discourse.org/u/arturop)\
**Replies:** 8\
**Last updated:** [February 20, 2019, 7:01pm UTC](https://meta.discourse.org/t/help-with-troubleshooting-after-upgrade-to-2-3-0/109648 "2019-02-20T19:01:15Z")

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Hello, I have been having some trouble since last night with my Discourse setup. I would appreciate if someone could help me troubleshoot. Timeline: Users report can’t access the site. I can reproduce 100%. When logg…

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## [Amazon AWS account suspended, backups page gives 404 error](https://meta.discourse.org/t/amazon-aws-account-suspended-backups-page-gives-404-error/109333)

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**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 3\
**Last updated:** [February 20, 2019, 3:56pm UTC](https://meta.discourse.org/t/amazon-aws-account-suspended-backups-page-gives-404-error/109333 "2019-02-20T15:56:19Z")

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Looks like my credit card needs to be updated at Amazon AWS, and my backups stopped working. I got notifications about the failed backups, but no reason why. Visiting the backups page, I saw a 404 error. This topic might…

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## [Rubygems: Too Many Requests problem returns!](https://meta.discourse.org/t/rubygems-too-many-requests-problem-returns/102499)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 16\
**Last updated:** [February 20, 2019, 1:58pm UTC](https://meta.discourse.org/t/rubygems-too-many-requests-problem-returns/102499 "2019-02-20T13:58:53Z")

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I’ve got a couple builds failing due to rubygem rate limiting. (One at Digital Ocean, another at a COLO outside Boston). I thought that there was a recent update to the base Docker image that was supposed to mitigate th…

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## [E-mail polling on GMAIL not working](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562)

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**Author:** [@meetya](https://meta.discourse.org/u/meetya)\
**Replies:** 6\
**Last updated:** [February 20, 2019, 12:50pm UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562 "2019-02-20T12:50:36Z")

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Hello, Since yesterday I am having difficulties polling for gmail replies as shown here: These are my Google Account security settings: As you can see I’ve got 2-Step Verification turned off. I’ve also enabled …

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## [Why can't I bypass the 15 character title requirement as an admin (+how to bypass it)?](https://meta.discourse.org/t/why-cant-i-bypass-the-15-character-title-requirement-as-an-admin-how-to-bypass-it/109647)

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**Author:** [@smlemk](https://meta.discourse.org/u/smlemk)\
**Replies:** 3\
**Last updated:** [February 20, 2019, 12:12pm UTC](https://meta.discourse.org/t/why-cant-i-bypass-the-15-character-title-requirement-as-an-admin-how-to-bypass-it/109647 "2019-02-20T12:12:42Z")

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If I am creating a thread as an admin, I can’t use the title “Forum Rules”. It requires me to have 15 characters. If I publish the thread “Forum Rulessssssssss” and then simply edit the thread title when it is posted, it…

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## [Subcategory does not inherit security settings](https://meta.discourse.org/t/subcategory-does-not-inherit-security-settings/101122)

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**Author:** [@mishka](https://meta.discourse.org/u/mishka)\
**Replies:** 3\
**Last updated:** [November 2, 2018, 1:18pm UTC](https://meta.discourse.org/t/subcategory-does-not-inherit-security-settings/101122 "2018-11-02T13:18:03Z")

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Hi :slight\_smile: I created category and on the Security tab changed permissions from everyone to our internal group. Later I created a subcategory inside. I did not change it’s security settings, i.e. it remains “acce…

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## [Using tags instead of subcategories for a car forum](https://meta.discourse.org/t/using-tags-instead-of-subcategories-for-a-car-forum/48243)

<div class="topic-metadata">

**Author:** [@jamesmarkcook](https://meta.discourse.org/u/jamesmarkcook)\
**Replies:** 9\
**Last updated:** [August 5, 2016, 3:27pm UTC](https://meta.discourse.org/t/using-tags-instead-of-subcategories-for-a-car-forum/48243 "2016-08-05T15:27:50Z")

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Due to the limitations of nesting subcategories, I was wondering whether it’s possible to have multiple Discourse instances (let’s say 10) that are controlled by one master instance? My predicament: I’m using Wordpress…

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## [Email threading dates confusing](https://meta.discourse.org/t/email-threading-dates-confusing/109399)

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**Author:** [@Json\_Blob](https://meta.discourse.org/u/Json_Blob)\
**Replies:** 9\
**Last updated:** [February 20, 2019, 3:13am UTC](https://meta.discourse.org/t/email-threading-dates-confusing/109399 "2019-02-20T03:13:53Z")

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Hello, I’m receiving feedback from my users that emails threading in specifically Gmail are rather confusing to follow. let’s make an example case: 1/1/19 I start a thread on our forum, an email notification goes out t…

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## [Where to store images and how to migrate them?](https://meta.discourse.org/t/where-to-store-images-and-how-to-migrate-them/47350)

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**Author:** [@pawanrawal](https://meta.discourse.org/u/pawanrawal)\
**Replies:** 2\
**Last updated:** [August 5, 2016, 3:27pm UTC](https://meta.discourse.org/t/where-to-store-images-and-how-to-migrate-them/47350 "2016-08-05T15:27:19Z")

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So we have a discourse instance running at https://discuss.dgraph.io. Somedays back we moved it from DO to AWS. In the process of doing so, our older assets stopped working as we started using S3 for them. I have a coup…

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## [Digest email not working](https://meta.discourse.org/t/digest-email-not-working/109372)

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**Author:** [@AndreaG](https://meta.discourse.org/u/AndreaG)\
**Replies:** 7\
**Last updated:** [February 20, 2019, 1:43am UTC](https://meta.discourse.org/t/digest-email-not-working/109372 "2019-02-20T01:43:58Z")

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I’m setting up a new forum and no digest email are beeing sent out. Discourse Version: v2.3.0.beta2 +98 activity summary for all users: → weekly All users have trust level 1 summary preview is correctly working and ca…

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## [How to install discourse alongside Plesk](https://meta.discourse.org/t/how-to-install-discourse-alongside-plesk/48103)

<div class="topic-metadata">

**Author:** [@bbparis](https://meta.discourse.org/u/bbparis)\
**Replies:** 5\
**Last updated:** [August 5, 2016, 5:20am UTC](https://meta.discourse.org/t/how-to-install-discourse-alongside-plesk/48103 "2016-08-05T05:20:21Z")

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Hello all, My friends and me on BeginFromHere.com like so much Discourse, we discovered your forum on SitePoint.com forums, and we want to install it on our small dedicated server with the following details: OS ‪Ubunt…

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