# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=752

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 753

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## [How can I enable new users to delete their own topics?](https://meta.discourse.org/t/how-can-i-enable-new-users-to-delete-their-own-topics/105292)

<div class="topic-metadata">

**Author:** [@lmy](https://meta.discourse.org/u/lmy)\
**Replies:** 3\
**Last updated:** [December 30, 2018, 7:57am UTC](https://meta.discourse.org/t/how-can-i-enable-new-users-to-delete-their-own-topics/105292 "2018-12-30T07:57:41Z")

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Hi all, Currently, new users do not have permission to delete their topics. They have to contact a moderator to delete topics. How can I give them permission to delete their own topics? Actually, I wish all new users c…

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## [Removing personal messages from posts.rss](https://meta.discourse.org/t/removing-personal-messages-from-posts-rss/41312)

<div class="topic-metadata">

**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 6\
**Last updated:** [March 21, 2016, 1:12pm UTC](https://meta.discourse.org/t/removing-personal-messages-from-posts-rss/41312 "2016-03-21T13:12:08Z")

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When I type http://my\_site/posts.rss I see lot of “welcome” msg (the other admin change the settings on the panel admin to send it, insteed of @system) that are very annoying. A user have a private conversation with…

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## [Only Seeing "Index of /" after install](https://meta.discourse.org/t/only-seeing-index-of-after-install/105251)

<div class="topic-metadata">

**Author:** [@FAXES](https://meta.discourse.org/u/FAXES)\
**Replies:** 12\
**Last updated:** [December 29, 2018, 1:52pm UTC](https://meta.discourse.org/t/only-seeing-index-of-after-install/105251 "2018-12-29T13:52:36Z")

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Hey! Basic System Info Running apache Ubuntu Issue So I have installed Discourse and all but all I see when going to the domain link is: Is there a step I missed. Please note Thats its not a Digital Ocean Syste…

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## [Tagging someone who does not have access to a personal message](https://meta.discourse.org/t/tagging-someone-who-does-not-have-access-to-a-personal-message/105235)

<div class="topic-metadata">

**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 2\
**Last updated:** [December 29, 2018, 10:01am UTC](https://meta.discourse.org/t/tagging-someone-who-does-not-have-access-to-a-personal-message/105235 "2018-12-29T10:01:15Z")

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Hi all, Happy holidays! :slight\_smile: Quick question… if one or more users are tagged within a message, but are not invited to that message, do they get notified/see the message at all? My feeling is that they don’t …

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## [Email failing with network timeout](https://meta.discourse.org/t/email-failing-with-network-timeout/105246)

<div class="topic-metadata">

**Author:** [@nrbrt](https://meta.discourse.org/u/nrbrt)\
**Replies:** 4\
**Last updated:** [December 29, 2018, 8:15am UTC](https://meta.discourse.org/t/email-failing-with-network-timeout/105246 "2018-12-29T08:15:11Z")

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After I updated from v2.2.0.beta5 version ed546a0 to v2.2.0.beta6 version 6213e02, our outgoing mail stopped working. When I try to send a test mail, it tells me to check my app.yml, but that has not changed since early …

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## [S3 migration issues- some images got pointed to S3, but with the wrong URL format](https://meta.discourse.org/t/s3-migration-issues-some-images-got-pointed-to-s3-but-with-the-wrong-url-format/40927)

<div class="topic-metadata">

**Author:** [@ckshen](https://meta.discourse.org/u/ckshen)\
**Replies:** 5\
**Last updated:** [December 29, 2018, 7:58am UTC](https://meta.discourse.org/t/s3-migration-issues-some-images-got-pointed-to-s3-but-with-the-wrong-url-format/40927 "2018-12-29T07:58:24Z")

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Hi, I ran an migration of system images to an S3 bucket using the rake task here: # ./var/discourse/launcher enter app # rake uploads:migrate\_to\_s3 Two issues: - Some images’ link didn’t get rewritten to the S3 imag…

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## [Limit registration to specific educational domain email address?](https://meta.discourse.org/t/limit-registration-to-specific-educational-domain-email-address/41193)

<div class="topic-metadata">

**Author:** [@kalihman](https://meta.discourse.org/u/kalihman)\
**Replies:** 4\
**Last updated:** [March 17, 2016, 2:30pm UTC](https://meta.discourse.org/t/limit-registration-to-specific-educational-domain-email-address/41193 "2016-03-17T14:30:47Z")

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Hello, I am currently building a community website that only accept the student from my campus. What I’m trying to do is to customize the email format of the registration form. Every student in my campus has one’s own em…

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## [Trouble upgrading from 1.9.0.beta11](https://meta.discourse.org/t/trouble-upgrading-from-1-9-0-beta11/105219)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [December 29, 2018, 2:18am UTC](https://meta.discourse.org/t/trouble-upgrading-from-1-9-0-beta11/105219 "2018-12-29T02:18:40Z")

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I’m trying to upgrade from Discourse 1.9.0.beta11 that needed a postgres upgrade. Postgres upgrade seemed OK, but now rebuild fails with: Caused by: …

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## [Change communication with Matrix from notice to message](https://meta.discourse.org/t/change-communication-with-matrix-from-notice-to-message/93874)

<div class="topic-metadata">

**Author:** [@Tgr](https://meta.discourse.org/u/Tgr)\
**Replies:** 3\
**Last updated:** [December 28, 2018, 11:46pm UTC](https://meta.discourse.org/t/change-communication-with-matrix-from-notice-to-message/93874 "2018-12-28T23:46:23Z")

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The chat-integration plugin does not support IRC so I have connected it to Matrix a channel bridged to the target IRC channel. That works but the bot is sending channel notices instead of plain messages, which is causing…

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## [How to restart Discourse after server reboot?](https://meta.discourse.org/t/how-to-restart-discourse-after-server-reboot/105181)

<div class="topic-metadata">

**Author:** [@iraszl](https://meta.discourse.org/u/iraszl)\
**Replies:** 4\
**Last updated:** [December 28, 2018, 3:18pm UTC](https://meta.discourse.org/t/how-to-restart-discourse-after-server-reboot/105181 "2018-12-28T15:18:30Z")

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I have a DO droplet. And I installed discourse with docker as recommended. It was working fine. I also restored Discourse from a backup. Still worked fine. Then, I wanted to restart the server so the new backup takes ful…

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## [Discourse site loads via IP but via domain only header](https://meta.discourse.org/t/discourse-site-loads-via-ip-but-via-domain-only-header/104564)

<div class="topic-metadata">

**Author:** [@guapic](https://meta.discourse.org/u/guapic)\
**Replies:** 25\
**Last updated:** [December 28, 2018, 9:08am UTC](https://meta.discourse.org/t/discourse-site-loads-via-ip-but-via-domain-only-header/104564 "2018-12-28T09:08:31Z")

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Hi guys Anyone aware of an issue that prevents a site from loading over the domain? only the Header loads. But If i try to load via the IP of the vps everything works just fine? Thanks

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## [Queries for inactive and active users?](https://meta.discourse.org/t/queries-for-inactive-and-active-users/39819)

<div class="topic-metadata">

**Author:** [@will\_io](https://meta.discourse.org/u/will_io)\
**Replies:** 4\
**Last updated:** [December 28, 2018, 6:51am UTC](https://meta.discourse.org/t/queries-for-inactive-and-active-users/39819 "2018-12-28T06:51:34Z")

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I intend to do some house cleaning on my discourse install. I want to identify two similar types of users: Inactive users without posts (pre-Discourse signups) Active users without posts and excessive read times (lurk…

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## [How to make a redirect URL in a Discourse install?](https://meta.discourse.org/t/how-to-make-a-redirect-url-in-a-discourse-install/40973)

<div class="topic-metadata">

**Author:** [@jmccord](https://meta.discourse.org/u/jmccord)\
**Replies:** 4\
**Last updated:** [March 14, 2016, 12:58am UTC](https://meta.discourse.org/t/how-to-make-a-redirect-url-in-a-discourse-install/40973 "2016-03-14T00:58:32Z")

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This is my first install of a non-PHP based application. I am completely unfamiliar with RoR. I’m having a little bit of trouble figuring out how to do this on my server, or even if it’s possible. Background: I have a Y…

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## [Override existing user preferences](https://meta.discourse.org/t/override-existing-user-preferences/40966)

<div class="topic-metadata">

**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 6\
**Last updated:** [March 13, 2016, 9:36pm UTC](https://meta.discourse.org/t/override-existing-user-preferences/40966 "2016-03-13T21:36:15Z")

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There’s an option in Admin UI to override new user preferences. Is there a way of overriding existing user preferences? I’d like to set all users’ settings to these: And also to add a category (Announcements) to th…

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## [Group name character limitation](https://meta.discourse.org/t/group-name-character-limitation/31229)

<div class="topic-metadata">

**Author:** [@preDawnHunter](https://meta.discourse.org/u/preDawnHunter)\
**Replies:** 4\
**Last updated:** [March 11, 2016, 2:01pm UTC](https://meta.discourse.org/t/group-name-character-limitation/31229 "2016-03-11T14:01:02Z")

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Is it possible that I could customise the length of group name? All groups I am trying to create are over 20 characters…

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## [SSO redirection using Microsoft Oauth2 plugin(without login button)](https://meta.discourse.org/t/sso-redirection-using-microsoft-oauth2-plugin-without-login-button/105004)

<div class="topic-metadata">

**Author:** [@Subham\_Joshi](https://meta.discourse.org/u/Subham_Joshi)\
**Replies:** 6\
**Last updated:** [December 27, 2018, 6:20am UTC](https://meta.discourse.org/t/sso-redirection-using-microsoft-oauth2-plugin-without-login-button/105004 "2018-12-27T06:20:29Z")

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I need to login into discourse without clicking “Log In” button, currently I had implemented Microsoft Oauth2 authentication. I checked the settings “enable sso” it used “/session/sso” for login & redirect. Can there b…

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## [New Discourse Instance + SMTP](https://meta.discourse.org/t/new-discourse-instance-smtp/95866)

<div class="topic-metadata">

**Author:** [@Iceman](https://meta.discourse.org/u/Iceman)\
**Replies:** 21\
**Last updated:** [December 26, 2018, 11:47pm UTC](https://meta.discourse.org/t/new-discourse-instance-smtp/95866 "2018-12-26T23:47:50Z")

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Hi Guys, Yes, the old and classic issue with E-Mail (the favorite “tech” of our beloved @codinghorror ). I’m trying to set up another Discourse installation in a totally different context (being that my main one already…

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## [居然知道我用的是中文，为什么要这么长的标题](https://meta.discourse.org/t/topic/40714)

<div class="topic-metadata">

**Author:** [@Chris\_Tsai](https://meta.discourse.org/u/Chris_Tsai)\
**Replies:** 4\
**Last updated:** [December 26, 2018, 7:00am UTC](https://meta.discourse.org/t/topic/40714 "2018-12-26T07:00:34Z")

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Translation: Since Chinese locale is being used, why is such a long min topic title length required

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## [Nginx: How to show a placeholder while updating?](https://meta.discourse.org/t/nginx-how-to-show-a-placeholder-while-updating/105054)

<div class="topic-metadata">

**Author:** [@dylanh724](https://meta.discourse.org/u/dylanh724)\
**Replies:** 1\
**Last updated:** [December 26, 2018, 4:47am UTC](https://meta.discourse.org/t/nginx-how-to-show-a-placeholder-while-updating/105054 "2018-12-26T04:47:22Z")

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Instead of a 404 or something, how can we show a placeholder while updating the forum using Nginx?

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## [Failed to bootstrap, also 500 error loading any page](https://meta.discourse.org/t/failed-to-bootstrap-also-500-error-loading-any-page/40468)

<div class="topic-metadata">

**Author:** [@robreed](https://meta.discourse.org/u/robreed)\
**Replies:** 8\
**Last updated:** [March 4, 2016, 4:50pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-also-500-error-loading-any-page/40468 "2016-03-04T16:50:46Z")

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Received bundler out of date message updating Discourse, so I built the container as advised. That seemed to work except that I got a message that there was already a server running on port 80. Tried rebooting the server…

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## [Update to beta6 and images not shown](https://meta.discourse.org/t/update-to-beta6-and-images-not-shown/105033)

<div class="topic-metadata">

**Author:** [@qinyj](https://meta.discourse.org/u/qinyj)\
**Replies:** 2\
**Last updated:** [December 25, 2018, 12:06pm UTC](https://meta.discourse.org/t/update-to-beta6-and-images-not-shown/105033 "2018-12-25T12:06:59Z")

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I update to 2.2.0.beta6 and found images uploaded a month ago will not shown. You see, that photo was uploaded on 11/24, it shows incorrectly. This photo was uploaded 5 days ago and it shows perfectly good. I reb…

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## [Disabling features for certain users who are abusing the like function?](https://meta.discourse.org/t/disabling-features-for-certain-users-who-are-abusing-the-like-function/40536)

<div class="topic-metadata">

**Author:** [@iamntz](https://meta.discourse.org/u/iamntz)\
**Replies:** 5\
**Last updated:** [March 3, 2016, 9:45pm UTC](https://meta.discourse.org/t/disabling-features-for-certain-users-who-are-abusing-the-like-function/40536 "2016-03-03T21:45:58Z")

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Hey guys. I was wondering if there is a way of disabling various functionality on a user basis. I have couple of users that are kind of abuse the like functionality and I want to limit only that, without affecting other …

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## [Ubuntu updates intefere with Docker and AUFS?](https://meta.discourse.org/t/ubuntu-updates-intefere-with-docker-and-aufs/25039)

<div class="topic-metadata">

**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 17\
**Last updated:** [March 2, 2016, 7:41pm UTC](https://meta.discourse.org/t/ubuntu-updates-intefere-with-docker-and-aufs/25039 "2016-03-02T19:41:56Z")

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This was going fine for me until the last moment, when I got the following super-useful error message: Error response from daemon: Cannot destroy container 1cd705ffc49f5ce0622614316e3a742b8e6c8a77362528338db30a6f352477d…

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## [Embedding YouTube without recommended videos at the end?](https://meta.discourse.org/t/embedding-youtube-without-recommended-videos-at-the-end/32638)

<div class="topic-metadata">

**Author:** [@vin\_ef](https://meta.discourse.org/u/vin_ef)\
**Replies:** 9\
**Last updated:** [December 25, 2018, 1:30am UTC](https://meta.discourse.org/t/embedding-youtube-without-recommended-videos-at-the-end/32638 "2018-12-25T01:30:49Z")

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Hi, I have a specific question regarding YouTube videos that I haven’t so far seen answered in any posts on this forum. We use the Onebox feature to embed YouTube instructional videos into our posts on Discourse so tha…

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## [500 error loading summary page for some users (beta4)](https://meta.discourse.org/t/500-error-loading-summary-page-for-some-users-beta4/101796)

<div class="topic-metadata">

**Author:** [@DiscourseMetrics](https://meta.discourse.org/u/DiscourseMetrics)\
**Replies:** 5\
**Last updated:** [December 24, 2018, 7:36pm UTC](https://meta.discourse.org/t/500-error-loading-summary-page-for-some-users-beta4/101796 "2018-12-24T19:36:23Z")

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I’m seeing a 500 error loading some users’ summary pages: NoMethodError (undefined method \`attributes' for nil:NilClass) /var/www/discourse/app/models/user\_summary.rb:196:in \`block in user\_counts' and /var/www/discour…

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## [Will changing time-zone of the server have side effects?](https://meta.discourse.org/t/will-changing-time-zone-of-the-server-have-side-effects/39786)

<div class="topic-metadata">

**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 3\
**Last updated:** [March 1, 2016, 11:44am UTC](https://meta.discourse.org/t/will-changing-time-zone-of-the-server-have-side-effects/39786 "2016-03-01T11:44:55Z")

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I just realised my Digital Ocean VPS is using an American time-zone, EEST or something that is quite impractical for me. Will there be side effects if I change the server time-zone to UTC or local?

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## [Remove Discourse meta tag](https://meta.discourse.org/t/remove-discourse-meta-tag/36619)

<div class="topic-metadata">

**Author:** [@lulzsecd](https://meta.discourse.org/u/lulzsecd)\
**Replies:** 3\
**Last updated:** [February 29, 2016, 8:53pm UTC](https://meta.discourse.org/t/remove-discourse-meta-tag/36619 "2016-02-29T20:53:33Z")

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As tiitle, how to remove Discourse Meta Tag Generator when I right click to view source. Thanks!

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## [Custom CSS different on dekstop and mobile](https://meta.discourse.org/t/custom-css-different-on-dekstop-and-mobile/104984)

<div class="topic-metadata">

**Author:** [@Beluk](https://meta.discourse.org/u/Beluk)\
**Replies:** 6\
**Last updated:** [December 24, 2018, 11:30am UTC](https://meta.discourse.org/t/custom-css-different-on-dekstop-and-mobile/104984 "2018-12-24T11:30:28Z")

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I have tried to add custom colors for tags using this post: https://meta.discourse.org/t/add-a-custom-fontawesome-icon-and-color-to-your-tag/67881! This worked delicious for the desktop version, but not for the mobile …

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## [Can we search and find the big attachments?](https://meta.discourse.org/t/can-we-search-and-find-the-big-attachments/98778)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 8\
**Last updated:** [December 24, 2018, 8:44am UTC](https://meta.discourse.org/t/can-we-search-and-find-the-big-attachments/98778 "2018-12-24T08:44:55Z")

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Your see, the server I rented is not very bid. And I find people like to upload attachments in the discourse. I have already set the maximum size of the attachments, while still the discourse Backup file is still too big…

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## [Staged Users Migrated from Mailman](https://meta.discourse.org/t/staged-users-migrated-from-mailman/104958)

<div class="topic-metadata">

**Author:** [@tisawyer](https://meta.discourse.org/u/tisawyer)\
**Replies:** 2\
**Last updated:** [December 24, 2018, 1:21am UTC](https://meta.discourse.org/t/staged-users-migrated-from-mailman/104958 "2018-12-24T01:21:28Z")

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I have successfully test migrated a Mailman list with the procedure from https://meta.discourse.org/t/importing-mailing-lists-mbox-listserv-google-groups-emails/79773/65?u=tisawyer Now there are a whole bunch of staged…

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