# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=754

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 755

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## [Find previously suspended users](https://meta.discourse.org/t/find-previously-suspended-users/39551)

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**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 7\
**Last updated:** [December 19, 2018, 11:09pm UTC](https://meta.discourse.org/t/find-previously-suspended-users/39551 "2018-12-19T23:09:17Z")

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Is it possible to get a list of users who were suspended at one time or another (not neccessarily actively suspended)?

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## [Wp-discourse getting odd data from wp - debug help?](https://meta.discourse.org/t/wp-discourse-getting-odd-data-from-wp-debug-help/104576)

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**Author:** [@Seal](https://meta.discourse.org/u/Seal)\
**Replies:** 2\
**Last updated:** [December 19, 2018, 6:11pm UTC](https://meta.discourse.org/t/wp-discourse-getting-odd-data-from-wp-debug-help/104576 "2018-12-19T18:11:21Z")

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Issue I have a few users in WP (sso provider) that cannot login to Discourse. It appears that the email address being sent is that of another user id. Background So, I installed wp and wp-discourse and it all worked fin…

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## [How to prevent some WP users from being able to login to Discourse](https://meta.discourse.org/t/how-to-prevent-some-wp-users-from-being-able-to-login-to-discourse/93234)

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**Author:** [@lkramer](https://meta.discourse.org/u/lkramer)\
**Replies:** 8\
**Last updated:** [December 19, 2018, 5:47pm UTC](https://meta.discourse.org/t/how-to-prevent-some-wp-users-from-being-able-to-login-to-discourse/93234 "2018-12-19T17:47:30Z")

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We have WordPress and Discourse working together nicely with the WP-Discourse plugin. BUT there’s one thing we’d ideally like to do and I’m not sure what the most unobtrusive way to do it is. We have several membership …

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## [CSRF on /login security alert from security scans](https://meta.discourse.org/t/csrf-on-login-security-alert-from-security-scans/104667)

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**Author:** [@jlaura](https://meta.discourse.org/u/jlaura)\
**Replies:** 6\
**Last updated:** [December 19, 2018, 5:42pm UTC](https://meta.discourse.org/t/csrf-on-login-security-alert-from-security-scans/104667 "2018-12-19T17:42:00Z")

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I am using discourse via docker containers in a local docker swarm. The installation went smoothly and we have been able to get a working prototype deployed within a super short period of time. Thanks for the great docs! …

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## [Iframe to embed an html document](https://meta.discourse.org/t/iframe-to-embed-an-html-document/104486)

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**Author:** [@Globulle](https://meta.discourse.org/u/Globulle)\
**Replies:** 8\
**Last updated:** [December 19, 2018, 5:32pm UTC](https://meta.discourse.org/t/iframe-to-embed-an-html-document/104486 "2018-12-19T17:32:42Z")

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Hello there, I would like to embed a Sozi presentation (html document) in Discourse but it does not work. (nothing appear in the post) The code should be (see here) : \<iframe class="sozi" src="http://sozi.baierouge.fr…

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## [Delete a suspended account](https://meta.discourse.org/t/delete-a-suspended-account/104675)

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**Author:** [@farribeiro](https://meta.discourse.org/u/farribeiro)\
**Replies:** 3\
**Last updated:** [December 19, 2018, 3:11pm UTC](https://meta.discourse.org/t/delete-a-suspended-account/104675 "2018-12-19T15:11:28Z")

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I have participated of discourse hosted forum, but my account has suspended and I want delete. How I proceed this?

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## [502 bad gateway on specific searches](https://meta.discourse.org/t/502-bad-gateway-on-specific-searches/104616)

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**Author:** [@CT075](https://meta.discourse.org/u/CT075)\
**Replies:** 3\
**Last updated:** [December 19, 2018, 12:47pm UTC](https://meta.discourse.org/t/502-bad-gateway-on-specific-searches/104616 "2018-12-19T12:47:59Z")

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(I’ve read this thread, but it didn’t seem to help) We recently updated our site to a more recent version of docker + discourse, and several users reported general site slowdown (I suspect this has to do more with disk …

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## [Unknown items in Backup list](https://meta.discourse.org/t/unknown-items-in-backup-list/104650)

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**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 7\
**Last updated:** [December 19, 2018, 12:20pm UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650 "2018-12-19T12:20:07Z")

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Hi everyone, I’m running Discourse v2.2.0.beta6 +5 and recently I’ve been getting some weird (unknown) items appearing in my backup list just lately with a tiny file size. When I try to download them (or delete them), …

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## [Problems getting new Discourse install to work with Rackspace email](https://meta.discourse.org/t/problems-getting-new-discourse-install-to-work-with-rackspace-email/104653)

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**Author:** [@madeye](https://meta.discourse.org/u/madeye)\
**Replies:** 1\
**Last updated:** [December 19, 2018, 11:31am UTC](https://meta.discourse.org/t/problems-getting-new-discourse-install-to-work-with-rackspace-email/104653 "2018-12-19T11:31:44Z")

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I have just installed Docker Discourse on a CentOS 7 server - no issue at all getting it configured and started. However when I attempt to register the admin account, although I get the message “We’ve re-sent the activa…

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## [Why is the Apple Touch Icon loaded via HTTP instead of HTTPS?](https://meta.discourse.org/t/why-is-the-apple-touch-icon-loaded-via-http-instead-of-https/104501)

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**Author:** [@Graphiwiz](https://meta.discourse.org/u/Graphiwiz)\
**Replies:** 28\
**Last updated:** [December 19, 2018, 1:46am UTC](https://meta.discourse.org/t/why-is-the-apple-touch-icon-loaded-via-http-instead-of-https/104501 "2018-12-19T01:46:40Z")

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Every other image is loaded via HTTPS, this is the only exception. I need to fix this in order to force HTTPS site-wide. Am I doing something wrong?

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## [/conduct permalink redirect to /guidelines failing internally](https://meta.discourse.org/t/conduct-permalink-redirect-to-guidelines-failing-internally/104502)

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**Author:** [@wolftune](https://meta.discourse.org/u/wolftune)\
**Replies:** 3\
**Last updated:** [December 18, 2018, 9:41pm UTC](https://meta.discourse.org/t/conduct-permalink-redirect-to-guidelines-failing-internally/104502 "2018-12-18T21:41:27Z")

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Continuing the discussion from Permalink normalizations don't work for internal links: We prefer the term “conduct” as in Code of Conduct, and we added a permalink /conduct to go to /guidelines. That works from external…

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## [Does discourse have styling conditionals to distinguish between anonymous and logged-in users?](https://meta.discourse.org/t/does-discourse-have-styling-conditionals-to-distinguish-between-anonymous-and-logged-in-users/39496)

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**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 2\
**Last updated:** [February 12, 2016, 7:26pm UTC](https://meta.discourse.org/t/does-discourse-have-styling-conditionals-to-distinguish-between-anonymous-and-logged-in-users/39496 "2016-02-12T19:26:22Z")

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That you can use to show/hide stuff from guests or members? I want to show a message for guests only in the header - is this possible?

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## ["Latest" view showing "Categories" on right](https://meta.discourse.org/t/latest-view-showing-categories-on-right/104529)

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**Author:** [@MartyMeh](https://meta.discourse.org/u/MartyMeh)\
**Replies:** 1\
**Last updated:** [December 18, 2018, 6:42pm UTC](https://meta.discourse.org/t/latest-view-showing-categories-on-right/104529 "2018-12-18T18:42:36Z")

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Hey there Just curious about the thinking behind “Latest” being default home page? Is it well established that this increases engagement? I would have thought people would be coming to the forum looking for something in…

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## [Default Tracking Options for New Members](https://meta.discourse.org/t/default-tracking-options-for-new-members/104527)

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**Author:** [@DiscoWebmaster](https://meta.discourse.org/u/DiscoWebmaster)\
**Replies:** 7\
**Last updated:** [December 18, 2018, 4:54pm UTC](https://meta.discourse.org/t/default-tracking-options-for-new-members/104527 "2018-12-18T16:54:02Z")

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Hello Discourse! I am setting up a number of new users on my Discourse forum. Iw ant to set up new users to receive email notifications by default when they register for a new account. Our specific use case is to have t…

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## [Activation mail not received and logs says it sent](https://meta.discourse.org/t/activation-mail-not-received-and-logs-says-it-sent/104546)

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**Author:** [@randikam](https://meta.discourse.org/u/randikam)\
**Replies:** 1\
**Last updated:** [December 18, 2018, 3:41pm UTC](https://meta.discourse.org/t/activation-mail-not-received-and-logs-says-it-sent/104546 "2018-12-18T15:41:17Z")

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Im not receiving activation mail but my production.log says it been successfully sent please find below production.log stack Started GET "/finish-installation/confirm-email" for 220.247.229.50 at 2018-12-18 11:18:01 +…

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## [Category Images Enlarged](https://meta.discourse.org/t/category-images-enlarged/104556)

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**Author:** [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)\
**Replies:** 1\
**Last updated:** [December 18, 2018, 1:40pm UTC](https://meta.discourse.org/t/category-images-enlarged/104556 "2018-12-18T13:40:03Z")

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After the most recent update the Category Images on our Size are blown up. Looks like its coming from the topic-list.scss setting the width=100% The original images are only 50x50

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## [Incorrect handling of reply-by-E-mail in topics](https://meta.discourse.org/t/incorrect-handling-of-reply-by-e-mail-in-topics/102059)

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**Author:** [@southpaw](https://meta.discourse.org/u/southpaw)\
**Replies:** 2\
**Last updated:** [December 18, 2018, 10:47am UTC](https://meta.discourse.org/t/incorrect-handling-of-reply-by-e-mail-in-topics/102059 "2018-12-18T10:47:45Z")

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In the last few months I’ve seen a handful of users reply by E-mail, creating posts that reiterate, either as an exact duplicate or with some formattng issues, the post to which they are replying. The content they actua…

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## [How to upload bulk question answers?](https://meta.discourse.org/t/how-to-upload-bulk-question-answers/104396)

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**Author:** [@ProThoughts](https://meta.discourse.org/u/ProThoughts)\
**Replies:** 10\
**Last updated:** [December 18, 2018, 3:53am UTC](https://meta.discourse.org/t/how-to-upload-bulk-question-answers/104396 "2018-12-18T03:53:34Z")

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I do have questions and answers in xls, how to upload this to newly setup forum? thanks!

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## [Does the server need 2GB of RAM?](https://meta.discourse.org/t/does-the-server-need-2gb-of-ram/23630)

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**Author:** [@Swathi](https://meta.discourse.org/u/Swathi)\
**Replies:** 19\
**Last updated:** [July 27, 2017, 3:04pm UTC](https://meta.discourse.org/t/does-the-server-need-2gb-of-ram/23630 "2017-07-27T15:04:29Z")

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Hi, Is it mandatory that we should have 2GB of Ram for Discourse. I am planning to use discourse for one of my forum. Please help me. Thanks

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## [Difference between topics, posts and replies?](https://meta.discourse.org/t/difference-between-topics-posts-and-replies/104327)

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**Author:** [@jtbayly](https://meta.discourse.org/u/jtbayly)\
**Replies:** 3\
**Last updated:** [December 18, 2018, 3:27am UTC](https://meta.discourse.org/t/difference-between-topics-posts-and-replies/104327 "2018-12-18T03:27:44Z")

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I’m still new enough to using Discourse that this leaves me completely confused and makes me realize I don’t understand the basics. I’ve had in my mind that a “Topic” differs from a “Reply” in that Topics are first, eve…

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## [Command to turn on mailing list mode per user?](https://meta.discourse.org/t/command-to-turn-on-mailing-list-mode-per-user/39373)

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**Author:** [@optimus](https://meta.discourse.org/u/optimus)\
**Replies:** 4\
**Last updated:** [February 10, 2016, 11:22pm UTC](https://meta.discourse.org/t/command-to-turn-on-mailing-list-mode-per-user/39373 "2016-02-10T23:22:48Z")

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Hi, I’d like to be able to run a command from rails console to enable mailing list mode for specific users so that I can make sure some specific people get emails for new topics posted in categories they are interested i…

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## [Internal Server Error when editing users posts after update](https://meta.discourse.org/t/internal-server-error-when-editing-users-posts-after-update/104445)

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**Author:** [@Garrick](https://meta.discourse.org/u/Garrick)\
**Replies:** 2\
**Last updated:** [December 17, 2018, 1:52pm UTC](https://meta.discourse.org/t/internal-server-error-when-editing-users-posts-after-update/104445 "2018-12-17T13:52:57Z")

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Just updated today ( v2.2.0.beta6 +5 and now my staff nor I cant edit posts. If we try too then we get an internal server error and it doesnt go thru. 7 NameError (uninitialized constant DiscoursePoll::POLLS\_CUSTOM\_…

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## [CSS Problem after update](https://meta.discourse.org/t/css-problem-after-update/104409)

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**Author:** [@Pravi](https://meta.discourse.org/u/Pravi)\
**Replies:** 1\
**Last updated:** [December 17, 2018, 11:46am UTC](https://meta.discourse.org/t/css-problem-after-update/104409 "2018-12-17T11:46:45Z")

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Hello guys, I have some problem with CSS after the latest update. I just want to align the site header with the rest of the page. Adding max-width: 1160px; is enough ??

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## [How to programmatically log out lots of users](https://meta.discourse.org/t/how-to-programmatically-log-out-lots-of-users/37611)

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**Author:** [@eriko](https://meta.discourse.org/u/eriko)\
**Replies:** 4\
**Last updated:** [December 17, 2018, 3:56am UTC](https://meta.discourse.org/t/how-to-programmatically-log-out-lots-of-users/37611 "2018-12-17T03:56:08Z")

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So I need to end a bunch of people login sessions at once on a quarterly basis. I notice that admin/users.rb log\_out uses MessageBus.publish "/logout", @user.id, user\_ids: \[@user.id\]. Can I use that inside a plugin to m…

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## [Message threading in Mail.app](https://meta.discourse.org/t/message-threading-in-mail-app/27521)

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**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Replies:** 7\
**Last updated:** [February 9, 2016, 12:37pm UTC](https://meta.discourse.org/t/message-threading-in-mail-app/27521 "2016-02-09T12:37:12Z")

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Continuing the discussion from Emails are not threaded in Outlook 2013: I’m seeing the my iPhone will thread emails I get from Meta, however my Mac OS Laptops won’t. The Mail.app in 10.8 and 10.9 fail to pick up on the…

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## [Security tab shows me a different location due to Cloudflare](https://meta.discourse.org/t/security-tab-shows-me-a-different-location-due-to-cloudflare/104410)

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**Author:** [@Pravi](https://meta.discourse.org/u/Pravi)\
**Replies:** 16\
**Last updated:** [December 16, 2018, 5:23pm UTC](https://meta.discourse.org/t/security-tab-shows-me-a-different-location-due-to-cloudflare/104410 "2018-12-16T17:23:01Z")

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Hello guys, Why it shows my location as the UK while I am in India? Am I missing something in the settings?

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## [How to stop uploading images to my server?](https://meta.discourse.org/t/how-to-stop-uploading-images-to-my-server/104401)

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**Author:** [@Jacky](https://meta.discourse.org/u/Jacky)\
**Replies:** 2\
**Last updated:** [December 16, 2018, 9:08am UTC](https://meta.discourse.org/t/how-to-stop-uploading-images-to-my-server/104401 "2018-12-16T09:08:23Z")

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I insert some images in topics using img src="...." The images’ links come from third-party cloud, but finally, the discourse uploading these images to my server and the link becomes http://mydomain.com/uploads/... Ho…

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## [How can I disable or remove gravatar?](https://meta.discourse.org/t/how-can-i-disable-or-remove-gravatar/38425)

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**Author:** [@Tyler\_Oakson](https://meta.discourse.org/u/Tyler_Oakson)\
**Replies:** 12\
**Last updated:** [February 6, 2016, 3:55am UTC](https://meta.discourse.org/t/how-can-i-disable-or-remove-gravatar/38425 "2016-02-06T03:55:50Z")

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I’m running discourse (bitnami install) and was wondering how I can disable gravatars? Or which line of code to remove to prevent gravatars from popping up, trying to keep it at system default only.

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## [What are the strategies to improve the first time user experience & lighthouse audit score?](https://meta.discourse.org/t/what-are-the-strategies-to-improve-the-first-time-user-experience-lighthouse-audit-score/104341)

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**Author:** [@gingerman](https://meta.discourse.org/u/gingerman)\
**Replies:** 1\
**Last updated:** [December 15, 2018, 8:57am UTC](https://meta.discourse.org/t/what-are-the-strategies-to-improve-the-first-time-user-experience-lighthouse-audit-score/104341 "2018-12-15T08:57:15Z")

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I tried the lighthouse audit from chrome browser. The results are below. Is there any way to improve the initial load experience for the users ? May be a loader / splash screen before all the Javascripts are loaded …

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## [Actual difference between "tracked" and "watching first post"](https://meta.discourse.org/t/actual-difference-between-tracked-and-watching-first-post/61036)

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**Author:** [@nordize](https://meta.discourse.org/u/nordize)\
**Replies:** 28\
**Last updated:** [December 15, 2018, 3:58am UTC](https://meta.discourse.org/t/actual-difference-between-tracked-and-watching-first-post/61036 "2018-12-15T03:58:47Z")

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Are email notifications supposed to be sent if I set a category on “tracking” in my account? Currently it doesn’t. EDIT: Bringing my post below up here: The wording of the two mislead me to believe that “tracking” is s…

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