# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=76

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 77

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## [Seamless Login Between App and Forum via WebView with Shared Auth0 Authentication](https://meta.discourse.org/t/seamless-login-between-app-and-forum-via-webview-with-shared-auth0-authentication/372723)

<div class="topic-metadata">

**Author:** [@Qing\_Zeng](https://meta.discourse.org/u/Qing_Zeng)\
**Replies:** 2\
**Last updated:** [July 3, 2025, 7:20am UTC](https://meta.discourse.org/t/seamless-login-between-app-and-forum-via-webview-with-shared-auth0-authentication/372723 "2025-07-03T07:20:22Z")

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Hi, Our forum now uses Auth0 for user authentication, and our team has integrated forum access into our app via WebView. However, when users click to access the forum from within the app, they are still required to log…

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## [Move Some topics to New Instance](https://meta.discourse.org/t/move-some-topics-to-new-instance/372443)

<div class="topic-metadata">

**Author:** [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\
**Replies:** 5\
**Last updated:** [July 3, 2025, 6:39am UTC](https://meta.discourse.org/t/move-some-topics-to-new-instance/372443 "2025-07-03T06:39:33Z")

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I am wondering on if there is a method to copy the user base to a fresh install. I am thinking maybe in the old instance create new categories to house the topics that are desired to copy to the new install. Then on th…

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## [Trying to enable Google Analytics GA4](https://meta.discourse.org/t/trying-to-enable-google-analytics-ga4/372696)

<div class="topic-metadata">

**Author:** [@Olle11](https://meta.discourse.org/u/Olle11)\
**Replies:** 2\
**Last updated:** [July 3, 2025, 12:29am UTC](https://meta.discourse.org/t/trying-to-enable-google-analytics-ga4/372696 "2025-07-03T00:29:01Z")

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Hi, I am trying to add Google Analytics to my Discourse forum. I added the full Google Tag script code after on my theme but it seems like Google cant find it. I also added the GA universal tracking code in my discours…

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## [Inconsistencies in the unread posts indicators](https://meta.discourse.org/t/inconsistencies-in-the-unread-posts-indicators/372626)

<div class="topic-metadata">

**Author:** [@WolfpackFan](https://meta.discourse.org/u/WolfpackFan)\
**Replies:** 2\
**Last updated:** [July 2, 2025, 12:56pm UTC](https://meta.discourse.org/t/inconsistencies-in-the-unread-posts-indicators/372626 "2025-07-02T12:56:04Z")

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In the screenshot below you can see beside the 3rd topic from the top there is a red circle indicator with a “1” in it which I assume is telling me that there is 1 unread post in this topic. However, the first two threa…

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## [Why is it my admin account has no option to change the theme on the front end?](https://meta.discourse.org/t/why-is-it-my-admin-account-has-no-option-to-change-the-theme-on-the-front-end/372346)

<div class="topic-metadata">

**Author:** [@RoldanLT](https://meta.discourse.org/u/RoldanLT)\
**Replies:** 2\
**Last updated:** [July 2, 2025, 12:47pm UTC](https://meta.discourse.org/t/why-is-it-my-admin-account-has-no-option-to-change-the-theme-on-the-front-end/372346 "2025-07-02T12:47:49Z")

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I mean this option: Normal users have it visible.

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## [One admin can't revoke another admin](https://meta.discourse.org/t/one-admin-cant-revoke-another-admin/164067)

<div class="topic-metadata">

**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 3\
**Last updated:** [July 2, 2025, 12:30pm UTC](https://meta.discourse.org/t/one-admin-cant-revoke-another-admin/164067 "2025-07-02T12:30:36Z")

</div>

I have 2 admin accounts. Here is what I did. I logged in as a 1st admin, revoked the admin rights of the 2nd admin. Status changed to “Admin? No”. Then I logged in with this 2nd account in ‘incognito’ mode. Admin status …

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## [Daily Sync to INT environment?](https://meta.discourse.org/t/daily-sync-to-int-environment/371777)

<div class="topic-metadata">

**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\
**Replies:** 7\
**Last updated:** [July 2, 2025, 8:16am UTC](https://meta.discourse.org/t/daily-sync-to-int-environment/371777 "2025-07-02T08:16:54Z")

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Hi guys, We have a INT and prod environment and it´s hard at the moment to keep track of all the differences. Is it possible somehow, to clone the PROD environment (topics / categories / settings / … ) to INT regulary …

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## [Best practices to respond to posts merged to a master post](https://meta.discourse.org/t/best-practices-to-respond-to-posts-merged-to-a-master-post/372561)

<div class="topic-metadata">

**Author:** [@stanigator](https://meta.discourse.org/u/stanigator)\
**Replies:** 4\
**Last updated:** [July 2, 2025, 4:28am UTC](https://meta.discourse.org/t/best-practices-to-respond-to-posts-merged-to-a-master-post/372561 "2025-07-02T04:28:43Z")

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I merged several posts on seemingly similar problems into one post as follows. It’s more convenient for engineering to respond with its own dedicated post. I would like your advice in terms of best (or easiest) p…

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## [Job exception error](https://meta.discourse.org/t/job-exception-error/372130)

<div class="topic-metadata">

**Author:** [@philh](https://meta.discourse.org/u/philh)\
**Replies:** 1\
**Last updated:** [July 1, 2025, 6:07pm UTC](https://meta.discourse.org/t/job-exception-error/372130 "2025-07-01T18:07:01Z")

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I have a handful of Discourse instances that ran for a very long tome without issues. Recently I moved to Hetzner from DO. As part of the move I finally initiated monitoring, using Uptime for now. I hardened the servers…

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## [Can't get script tag to work in landing pages plugin due to content-security-policy](https://meta.discourse.org/t/cant-get-script-tag-to-work-in-landing-pages-plugin-due-to-content-security-policy/372200)

<div class="topic-metadata">

**Author:** [@TheNab](https://meta.discourse.org/u/TheNab)\
**Replies:** 4\
**Last updated:** [July 1, 2025, 3:57pm UTC](https://meta.discourse.org/t/cant-get-script-tag-to-work-in-landing-pages-plugin-due-to-content-security-policy/372200 "2025-07-01T15:57:04Z")

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inline js script tag isn’t being loaded due to csp and idk how to fix it.

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## [Can you customize the Ai Summarize prompt?](https://meta.discourse.org/t/can-you-customize-the-ai-summarize-prompt/372448)

<div class="topic-metadata">

**Author:** [@jrgong](https://meta.discourse.org/u/jrgong)\
**Replies:** 1\
**Last updated:** [July 1, 2025, 1:11pm UTC](https://meta.discourse.org/t/can-you-customize-the-ai-summarize-prompt/372448 "2025-07-01T13:11:24Z")

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Does the Ai Summarize feature currently allow to customize the summary prompt? In our use case, we would like to output the content partially in a structured format to display the content in external websites

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## [Remove Login API redirect](https://meta.discourse.org/t/login-api-umleitung-raus-nehmen/372418)

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**Author:** [@Florian\_Müller](https://meta.discourse.org/u/Florian_M%C3%BCller)\
**Replies:** 2\
**Last updated:** [July 1, 2025, 12:42pm UTC](https://meta.discourse.org/t/login-api-umleitung-raus-nehmen/372418 "2025-07-01T12:42:02Z")

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Hello, I need some help. I had connected Discourse with WordPress and since then, it always redirects me to WordPress when logging in or registering, and I can no longer access the admin area of Disco…

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## [Hosted Discourse email deliverability to iCloud users using Hide My Email](https://meta.discourse.org/t/hosted-discourse-email-deliverability-to-icloud-users-using-hide-my-email/372198)

<div class="topic-metadata">

**Author:** [@notriddle](https://meta.discourse.org/u/notriddle)\
**Replies:** 5\
**Last updated:** [June 30, 2025, 11:17pm UTC](https://meta.discourse.org/t/hosted-discourse-email-deliverability-to-icloud-users-using-hide-my-email/372198 "2025-06-30T23:17:48Z")

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One of our visitors had trouble with getting the confirmation email delivered to their usual email address. Emails come through apparently without any sender email address, causing them to encounter an error in Cloud…

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## [Unseen even though I created them](https://meta.discourse.org/t/unseen-even-though-i-created-them/372328)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 5\
**Last updated:** [June 30, 2025, 10:56pm UTC](https://meta.discourse.org/t/unseen-even-though-i-created-them/372328 "2025-06-30T22:56:34Z")

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Hi, how come in my /unseen list I see all the topics I have created myself ? I have necessarily seen them.

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## [Lots of locales missing due to failure to pay CDN bill](https://meta.discourse.org/t/lots-of-locales-missing-due-to-failure-to-pay-cdn-bill/372319)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 1\
**Last updated:** [June 30, 2025, 9:40pm UTC](https://meta.discourse.org/t/lots-of-locales-missing-due-to-failure-to-pay-cdn-bill/372319 "2025-06-30T21:40:23Z")

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I just ran an upgrade on a standard install (with assess on S3) and get a bunch of missing locales: \[en.critical\_deprecation.notice\] \[en.critical\_deprecation.linked\_id\] \[en.critical\_deprecation.theme\_source\] ​ \[en.admi…

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## [Top menu posted item](https://meta.discourse.org/t/top-menu-posted-item/372332)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 2\
**Last updated:** [June 30, 2025, 9:05pm UTC](https://meta.discourse.org/t/top-menu-posted-item/372332 "2025-06-30T21:05:35Z")

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Hi in the “top\_menu” setting there is the “posted” item, what is its use ? Thanks.

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## ["Read" option in post menu settings?](https://meta.discourse.org/t/read-option-in-post-menu-settings/128241)

<div class="topic-metadata">

**Author:** [@tempogain](https://meta.discourse.org/u/tempogain)\
**Replies:** 2\
**Last updated:** [June 30, 2025, 8:40pm UTC](https://meta.discourse.org/t/read-option-in-post-menu-settings/128241 "2025-06-30T20:40:15Z")

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I haven’t been able to see any difference when selecting it. What is it? Thanks, inquiring minds need to know :slight\_smile:

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## [Question About Anonymizing Users and GDPR](https://meta.discourse.org/t/question-about-anonymizing-users-and-gdpr/372282)

<div class="topic-metadata">

**Author:** [@Rubi](https://meta.discourse.org/u/Rubi)\
**Replies:** 7\
**Last updated:** [June 30, 2025, 7:41pm UTC](https://meta.discourse.org/t/question-about-anonymizing-users-and-gdpr/372282 "2025-06-30T19:41:52Z")

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Hi, I would like to ask if the following is true: Anonymization meets GDPR requirements for removal of personal data. Once anonymized, no data remains in the Discourse server to identify who you are or about you. Ar…

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## [Managing user groups for summarization features](https://meta.discourse.org/t/managing-user-groups-for-summarization-features/372280)

<div class="topic-metadata">

**Author:** [@littleviolette](https://meta.discourse.org/u/littleviolette)\
**Replies:** 3\
**Last updated:** [June 30, 2025, 5:09pm UTC](https://meta.discourse.org/t/managing-user-groups-for-summarization-features/372280 "2025-06-30T17:09:58Z")

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Not sure if I am missing something. I no longer see the ai custom summarization allowed groups setting. Only the ai pm summarization allowed groups?

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## [Email notifications, the Discourse App, and PushOver](https://meta.discourse.org/t/email-notifications-the-discourse-app-and-pushover/372191)

<div class="topic-metadata">

**Author:** [@GeoffSchultz](https://meta.discourse.org/u/GeoffSchultz)\
**Replies:** 2\
**Last updated:** [June 30, 2025, 12:59pm UTC](https://meta.discourse.org/t/email-notifications-the-discourse-app-and-pushover/372191 "2025-06-30T12:59:39Z")

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At this point, I must admit that I have myself very confused as how notifications work when using email, the Discourse app, and how PushOver interacts with all of this. Right now I am “tracking” posts on a forum that I …

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## [Creating sub-communities in a discourse server](https://meta.discourse.org/t/creating-sub-communities-in-a-discourse-server/261693)

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**Author:** [@anonmyous-alien](https://meta.discourse.org/u/anonmyous-alien)\
**Replies:** 21\
**Last updated:** [June 30, 2025, 12:31pm UTC](https://meta.discourse.org/t/creating-sub-communities-in-a-discourse-server/261693 "2025-06-30T12:31:50Z")

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Suppose I create a server of schools, will it be possible for schools to create different communities inside the discourse server. The school might have a profile picture, an about us, etc. Or this should be done using c…

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## [Forwarding email with reply-by-email enabled?](https://meta.discourse.org/t/forwarding-email-with-reply-by-email-enabled/372148)

<div class="topic-metadata">

**Author:** [@GeoffSchultz](https://meta.discourse.org/u/GeoffSchultz)\
**Replies:** 1\
**Last updated:** [June 30, 2025, 8:23am UTC](https://meta.discourse.org/t/forwarding-email-with-reply-by-email-enabled/372148 "2025-06-30T08:23:15Z")

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I’ve enabled reply-by-email for xyz.org, which is working just fine. However, the contact contact-email is webmaster@xyz.org, which now bounces. Prior to enabling reply-by-email, the MX record pointed to a different em…

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## [Redis Connection Drops Every Night Between 00:15-00:30](https://meta.discourse.org/t/redis-connection-drops-every-night-between-0030/372226)

<div class="topic-metadata">

**Author:** [@Esat\_Ceber](https://meta.discourse.org/u/Esat_Ceber)\
**Replies:** 0\
**Last updated:** [June 30, 2025, 6:13am UTC](https://meta.discourse.org/t/redis-connection-drops-every-night-between-0030/372226 "2025-06-30T06:13:50Z")

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Hi, I’m experiencing a recurring issue with our Discourse installation: every night between 00:15 and 00:30, the application loses its connection to Redis. This happens consistently despite running the latest stable ver…

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## [Attachments serving locally on the server but not publicly](https://meta.discourse.org/t/attachments-serving-locally-on-the-server-but-not-publicly/372181)

<div class="topic-metadata">

**Author:** [@SubStrider](https://meta.discourse.org/u/SubStrider)\
**Replies:** 5\
**Last updated:** [June 30, 2025, 12:57am UTC](https://meta.discourse.org/t/attachments-serving-locally-on-the-server-but-not-publicly/372181 "2025-06-30T00:57:39Z")

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Problem Summary I’m encountering a 404 error when accessing an image upload via its URL on the live Discourse site (https://techenclave.com), even though the image is present on disk and served correctly internally. I’ve…

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## [How to create mirror in Tor with .onion domain?](https://meta.discourse.org/t/how-to-create-mirror-in-tor-with-onion-domain/220292)

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**Author:** [@GreenOWL](https://meta.discourse.org/u/GreenOWL)\
**Replies:** 8\
**Last updated:** [June 29, 2025, 11:41pm UTC](https://meta.discourse.org/t/how-to-create-mirror-in-tor-with-onion-domain/220292 "2025-06-29T23:41:30Z")

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Hello! I’m using a standard installation of Docker Discourse on Ubuntu and want to setup a forum mirror in .onion Tor network. I have installed Tor on server and now I have myonionsite.onion address. #install apt insta…

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## [Can I filter Upcoming Events to only ones I'm participating in?](https://meta.discourse.org/t/can-i-filter-upcoming-events-to-only-ones-im-participating-in/283753)

<div class="topic-metadata">

**Author:** [@GregorSondermeier](https://meta.discourse.org/u/GregorSondermeier)\
**Replies:** 1\
**Last updated:** [June 29, 2025, 9:07pm UTC](https://meta.discourse.org/t/can-i-filter-upcoming-events-to-only-ones-im-participating-in/283753 "2025-06-29T21:07:48Z")

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This is a GREAT looking plugin, we’re currently assessing if if we can use this in our forum. Question: In the “Upcoming events” view (under \<BASE\_URL\>/upcoming-events), is it possible to filter only for events that I am…

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## [Is there a way to allow users to test Discourse?](https://meta.discourse.org/t/is-there-a-way-to-allow-users-to-test-discourse/371938)

<div class="topic-metadata">

**Author:** [@Willy](https://meta.discourse.org/u/Willy)\
**Replies:** 2\
**Last updated:** [June 29, 2025, 8:35pm UTC](https://meta.discourse.org/t/is-there-a-way-to-allow-users-to-test-discourse/371938 "2025-06-29T20:35:14Z")

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My forum is private and I would like my users before registering to be able to browse the forum to check how it works and then decide if they are really interested in registering. So, seriously, how can I do this? One o…

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## [Rebuild goes into a loop regarding templates/import/phpbb3.template.yml](https://meta.discourse.org/t/rebuild-goes-into-a-loop-regarding-templates-import-phpbb3-template-yml/371028)

<div class="topic-metadata">

**Author:** [@GeoffSchultz](https://meta.discourse.org/u/GeoffSchultz)\
**Replies:** 7\
**Last updated:** [June 29, 2025, 8:13am UTC](https://meta.discourse.org/t/rebuild-goes-into-a-loop-regarding-templates-import-phpbb3-template-yml/371028 "2025-06-29T08:13:00Z")

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I needed to change the SMTP password, so I followed the instructions at How to modify email settings When I do the .launcher/rebuild/app, I get a loop of the following: x86\_64 arch detected. Ensuring launcher is up to …

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## [How to limit wiki editing to a certain group or trust level on a post](https://meta.discourse.org/t/how-to-limit-wiki-editing-to-a-certain-group-or-trust-level-on-a-post/372101)

<div class="topic-metadata">

**Author:** [@ice.d](https://meta.discourse.org/u/ice.d)\
**Replies:** 1\
**Last updated:** [June 28, 2025, 4:06pm UTC](https://meta.discourse.org/t/how-to-limit-wiki-editing-to-a-certain-group-or-trust-level-on-a-post/372101 "2025-06-28T16:06:01Z")

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Currently on a forum post that is a wiki can be edited automatically by tl1 and higher which is fine but what if I want to make a post and limit the editing of that wiki to tl3+ so that no one else edits it but I want i…

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## [Microsoft bouncing all emails from our self-hosted Discourse site (via Mailgun)](https://meta.discourse.org/t/microsoft-bouncing-all-emails-from-our-self-hosted-discourse-site-via-mailgun/371739)

<div class="topic-metadata">

**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 7\
**Last updated:** [June 28, 2025, 8:42pm UTC](https://meta.discourse.org/t/microsoft-bouncing-all-emails-from-our-self-hosted-discourse-site-via-mailgun/371739 "2025-06-28T20:42:29Z")

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After a couple of users complained, I discovered that since Monday our Discourse instance emails (via Mailgun) no longer seem to be getting through to those on Microsoft email tenants. This includes enterprise and genera…

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