# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=760

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 761

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## [How to obtain the user\_id so I can issue a logout API call](https://meta.discourse.org/t/how-to-obtain-the-user-id-so-i-can-issue-a-logout-api-call/102033)

<div class="topic-metadata">

**Author:** [@TeoWneD](https://meta.discourse.org/u/TeoWneD)\
**Replies:** 12\
**Last updated:** [November 15, 2018, 4:22pm UTC](https://meta.discourse.org/t/how-to-obtain-the-user-id-so-i-can-issue-a-logout-api-call/102033 "2018-11-15T16:22:58Z")

</div>

I searched into many differents posts about SSO logout. But i didn’t found my answer. We want to setup the SSO LOGOUT. You also have to know that we implemented SSO. What is the query, that can return the UID, when i …

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## [502 Bad Gateway - Newbie help needed](https://meta.discourse.org/t/502-bad-gateway-newbie-help-needed/102098)

<div class="topic-metadata">

**Author:** [@VerticalVeg](https://meta.discourse.org/u/VerticalVeg)\
**Replies:** 4\
**Last updated:** [November 15, 2018, 2:41pm UTC](https://meta.discourse.org/t/502-bad-gateway-newbie-help-needed/102098 "2018-11-15T14:41:37Z")

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I updated my forum to the latest version earlier this week and it was working fine - but then this morning I get 502 Bad Gateway message… My technical knowledge is minimal and I’m wondering what could be the cause and h…

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## [Can I hide an admin?](https://meta.discourse.org/t/can-i-hide-an-admin/34504)

<div class="topic-metadata">

**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 5\
**Last updated:** [November 15, 2018, 1:00pm UTC](https://meta.discourse.org/t/can-i-hide-an-admin/34504 "2018-11-15T13:00:36Z")

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Hello, I need to hide an admin user from the staff list. I don’t like that he shows in /about section. How could I do that?

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## [Icons not working anymore](https://meta.discourse.org/t/icons-not-working-anymore/102103)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 0\
**Last updated:** [November 15, 2018, 12:28pm UTC](https://meta.discourse.org/t/icons-not-working-anymore/102103 "2018-11-15T12:28:29Z")

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Hi, Discourse icons won’t display since a few hours. I didn’t make any change to the site. For example: In the JS console: Any idea how to fix this? :thinking: edit : it was a conflict with a Chrome extension …

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## [Help! How can I upgraded our self hosted community?](https://meta.discourse.org/t/help-how-can-i-upgraded-our-self-hosted-community/102089)

<div class="topic-metadata">

**Author:** [@Louise\_Han](https://meta.discourse.org/u/Louise_Han)\
**Replies:** 1\
**Last updated:** [November 15, 2018, 9:12am UTC](https://meta.discourse.org/t/help-how-can-i-upgraded-our-self-hosted-community/102089 "2018-11-15T09:12:55Z")

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Hi all, We hosted a technical community which uses discourse system. Currently, we’re using Discourse 1.5.3 which is 2 years old version. We want to upgrade to the newest 2.0 discourse version, so as to access to disco…

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## [Discourse setup not asking for smtp server address](https://meta.discourse.org/t/discourse-setup-not-asking-for-smtp-server-address/73993)

<div class="topic-metadata">

**Author:** [@LucaDellAnna](https://meta.discourse.org/u/LucaDellAnna)\
**Replies:** 12\
**Last updated:** [November 15, 2018, 4:48am UTC](https://meta.discourse.org/t/discourse-setup-not-asking-for-smtp-server-address/73993 "2018-11-15T04:48:48Z")

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Good evening, I’m trying to setup discourse on a DigitalOcean droplet. I installed docker and discourse successfully via ssh. When I run ./discourse-setup, I’m directly prompted for the SMTP password; I do not get any…

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## [Can't authorize/connect with iOS Discourse Hub](https://meta.discourse.org/t/cant-authorize-connect-with-ios-discourse-hub/101706)

<div class="topic-metadata">

**Author:** [@stromfeldt](https://meta.discourse.org/u/stromfeldt)\
**Replies:** 7\
**Last updated:** [November 15, 2018, 12:01am UTC](https://meta.discourse.org/t/cant-authorize-connect-with-ios-discourse-hub/101706 "2018-11-15T00:01:39Z")

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Although I was one of the 1% that had that white screen bug upon Discourse Hub’s initial release, that’s now been fixed – thanks! However, now I have a new problem, that being that I can’t connect to any Discourse instan…

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## [Can we add "Groups" to top menu?](https://meta.discourse.org/t/can-we-add-groups-to-top-menu/102043)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 1\
**Last updated:** [November 14, 2018, 5:05pm UTC](https://meta.discourse.org/t/can-we-add-groups-to-top-menu/102043 "2018-11-14T17:05:36Z")

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I want to add Groups to You see, I think the “groups” is actually a very very important function to control whether you can view some categories or not, people can Request to join some groups, we can even add some pa…

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## [Rebuild failing at "bundle exec rake db:migrate"](https://meta.discourse.org/t/rebuild-failing-at-bundle-exec-rake-db-migrate/102025)

<div class="topic-metadata">

**Author:** [@Matteo\_Cuellar\_Vega](https://meta.discourse.org/u/Matteo_Cuellar_Vega)\
**Replies:** 0\
**Last updated:** [November 14, 2018, 12:38pm UTC](https://meta.discourse.org/t/rebuild-failing-at-bundle-exec-rake-db-migrate/102025 "2018-11-14T12:38:35Z")

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I’m having issues with my Discourse installation after updating the Discourse through the web updater. I’ve spent the last 6 hours reading every single post regarding the error I’m seeing, but none of the fixed seem to w…

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## [A couple of questions about suppressing posts](https://meta.discourse.org/t/a-couple-of-questions-about-suppressing-posts/101961)

<div class="topic-metadata">

**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 17\
**Last updated:** [November 14, 2018, 7:58am UTC](https://meta.discourse.org/t/a-couple-of-questions-about-suppressing-posts/101961 "2018-11-14T07:58:51Z")

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I’ve edited some old posts to clean them up after importing them, and that pushed them to the top of the lists. Is there a way to drop them back down so that they aren’t featured? They are irrelevant to the community and…

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## [Importing content after importing users](https://meta.discourse.org/t/importing-content-after-importing-users/101768)

<div class="topic-metadata">

**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 5\
**Last updated:** [November 13, 2018, 7:56pm UTC](https://meta.discourse.org/t/importing-content-after-importing-users/101768 "2018-11-13T19:56:19Z")

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I imported users into a new forum and it’s live now. Everything is going well, but after the import we decided to import the content instead of leaving it in an archived section. Is there a safe way to run the import on…

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## [Admin Interface and capabilities](https://meta.discourse.org/t/admin-interface-and-capabilities/101690)

<div class="topic-metadata">

**Author:** [@JasonGlazer](https://meta.discourse.org/u/JasonGlazer)\
**Replies:** 3\
**Last updated:** [November 13, 2018, 8:40pm UTC](https://meta.discourse.org/t/admin-interface-and-capabilities/101690 "2018-11-13T20:40:29Z")

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I’m thinking about transitioning a set of Mailman mailing lists to use Discourse and I would like to understand the capabilities of the administrative side of Discourse. I could not find much documentation on it. Am I mi…

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## [I got an error after updating my forked install](https://meta.discourse.org/t/i-got-an-error-after-updating-my-forked-install/101687)

<div class="topic-metadata">

**Author:** [@zyouchi](https://meta.discourse.org/u/zyouchi)\
**Replies:** 35\
**Last updated:** [November 13, 2018, 8:10pm UTC](https://meta.discourse.org/t/i-got-an-error-after-updating-my-forked-install/101687 "2018-11-13T20:10:06Z")

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I typed the command as follows cd / var / discourse git pull ./launcher rebuild app I got a caution statement like the following You will less than 5 GB of free space on the disk where / var / lib / docker is located.…

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## [User in multiple groups, title display and group link don't match](https://meta.discourse.org/t/user-in-multiple-groups-title-display-and-group-link-dont-match/96502)

<div class="topic-metadata">

**Author:** [@alxpck](https://meta.discourse.org/u/alxpck)\
**Replies:** 19\
**Last updated:** [November 13, 2018, 5:33pm UTC](https://meta.discourse.org/t/user-in-multiple-groups-title-display-and-group-link-dont-match/96502 "2018-11-13T17:33:32Z")

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Hi, We use groups in our Discourse to organize students into small study groups. The groups are open and students join or don’t join at their discretion. We tell them to only join one group, but we’ve got an edge case w…

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## [New TLDs are not turned into mailto: URIs](https://meta.discourse.org/t/new-tlds-are-not-turned-into-mailto-uris/101953)

<div class="topic-metadata">

**Author:** [@Stefan\_Fairphone](https://meta.discourse.org/u/Stefan_Fairphone)\
**Replies:** 1\
**Last updated:** [November 13, 2018, 5:05pm UTC](https://meta.discourse.org/t/new-tlds-are-not-turned-into-mailto-uris/101953 "2018-11-13T17:05:18Z")

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The new TLD .community and probably others don’t generate a mailto: URI in posts. E.g.: foo@bar.community vs. foo@bar.net

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## [Discourse SSO using auth0 via URL](https://meta.discourse.org/t/discourse-sso-using-auth0-via-url/70039)

<div class="topic-metadata">

**Author:** [@pdias-cci](https://meta.discourse.org/u/pdias-cci)\
**Replies:** 5\
**Last updated:** [November 12, 2018, 6:20pm UTC](https://meta.discourse.org/t/discourse-sso-using-auth0-via-url/70039 "2018-11-12T18:20:36Z")

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I am using trying to perform SSO using Auth0 for wordPress and discourse from my own application. the flow is mentioned below. The user enters user name and password in the application, the details are sent to the s…

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## [How to add language from Transifex to my Discourse forum](https://meta.discourse.org/t/how-to-add-language-from-transifex-to-my-discourse-forum/101851)

<div class="topic-metadata">

**Author:** [@polinoklo](https://meta.discourse.org/u/polinoklo)\
**Replies:** 1\
**Last updated:** [November 12, 2018, 3:23pm UTC](https://meta.discourse.org/t/how-to-add-language-from-transifex-to-my-discourse-forum/101851 "2018-11-12T15:23:07Z")

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Hello brothers & sisters! :ghost: My discourse forum native speakers from Russia On Transifex i have translation to Russia: https://www.transifex.com/discourse/discourse-org/language/ru/ Say me please, how add …

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## [Is the “Build Poll” option available in the standard plan?](https://meta.discourse.org/t/is-the-build-poll-option-available-in-the-standard-plan/101849)

<div class="topic-metadata">

**Author:** [@anon62249317](https://meta.discourse.org/u/anon62249317)\
**Replies:** 1\
**Last updated:** [November 12, 2018, 2:47pm UTC](https://meta.discourse.org/t/is-the-build-poll-option-available-in-the-standard-plan/101849 "2018-11-12T14:47:08Z")

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Is the “Build Poll” option available in the standard plan?

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## [If I disable the username change can an admin change the username of a user?](https://meta.discourse.org/t/if-i-disable-the-username-change-can-an-admin-change-the-username-of-a-user/101847)

<div class="topic-metadata">

**Author:** [@anon62249317](https://meta.discourse.org/u/anon62249317)\
**Replies:** 1\
**Last updated:** [November 12, 2018, 2:34pm UTC](https://meta.discourse.org/t/if-i-disable-the-username-change-can-an-admin-change-the-username-of-a-user/101847 "2018-11-12T14:34:57Z")

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Hello, I have question: if I set the username change value to 0, would an admin be able to edit the username of someone?

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## [Failing to update through command line](https://meta.discourse.org/t/failing-to-update-through-command-line/101786)

<div class="topic-metadata">

**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 8\
**Last updated:** [November 12, 2018, 1:41pm UTC](https://meta.discourse.org/t/failing-to-update-through-command-line/101786 "2018-11-12T13:41:03Z")

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What is my problem here? :thinking: ./launcher rebuild app which: no docker.io in (/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin) WARNING: Docker version 17.05.0-ce deprecated, recommend upgrade to 17.06.2…

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## [User auth with website at root and Discourse in subfolder](https://meta.discourse.org/t/user-auth-with-website-at-root-and-discourse-in-subfolder/101823)

<div class="topic-metadata">

**Author:** [@polinoklo](https://meta.discourse.org/u/polinoklo)\
**Replies:** 1\
**Last updated:** [November 12, 2018, 10:40am UTC](https://meta.discourse.org/t/user-auth-with-website-at-root-and-discourse-in-subfolder/101823 "2018-11-12T10:40:32Z")

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Hello brothers & sisters! :ghost: I have «website.com» on php and mysql with active users. Now I installed Discourse to directory website.com/forum/ (PostgreSQL/Ruby) I whant make «Sign up» / «Login» ONLY from website…

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## [Can an admin add tags](https://meta.discourse.org/t/can-an-admin-add-tags/101785)

<div class="topic-metadata">

**Author:** [@PatrickH](https://meta.discourse.org/u/PatrickH)\
**Replies:** 5\
**Last updated:** [November 12, 2018, 7:04am UTC](https://meta.discourse.org/t/can-an-admin-add-tags/101785 "2018-11-12T07:04:16Z")

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Is it possible for an admin to add tags manualy in the back-end ?

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## [What is "(do not include files)" when creating a backup manually?](https://meta.discourse.org/t/what-is-do-not-include-files-when-creating-a-backup-manually/33568)

<div class="topic-metadata">

**Author:** [@dandv](https://meta.discourse.org/u/dandv)\
**Replies:** 7\
**Last updated:** [November 12, 2018, 5:49am UTC](https://meta.discourse.org/t/what-is-do-not-include-files-when-creating-a-backup-manually/33568 "2018-11-12T05:49:24Z")

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When attempting to create a new backup, I get dialog with the options Yes and Yes (do not include files): What files is that dialog talking about? Source files so the forum’s condition can be reproduced reliably? U…

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## [Changing the hostname](https://meta.discourse.org/t/changing-the-hostname/23920)

<div class="topic-metadata">

**Author:** [@jarrett](https://meta.discourse.org/u/jarrett)\
**Replies:** 6\
**Last updated:** [November 12, 2018, 2:47am UTC](https://meta.discourse.org/t/changing-the-hostname/23920 "2018-11-12T02:47:02Z")

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I installed Discourse with Docker per the official instructions. At the time of installation, I didn’t have a domain name ready, so I just used an IP address as the hostname. Later, I got the domain name working, and Di…

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## [Avatars by posts in Category with Featured Topics](https://meta.discourse.org/t/avatars-by-posts-in-category-with-featured-topics/101669)

<div class="topic-metadata">

**Author:** [@Sevosik](https://meta.discourse.org/u/Sevosik)\
**Replies:** 2\
**Last updated:** [November 11, 2018, 11:41am UTC](https://meta.discourse.org/t/avatars-by-posts-in-category-with-featured-topics/101669 "2018-11-11T11:41:27Z")

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Hi guys, so I would like to make avatars by posts just like here: Here: How can I do it?

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## [Blank page / Error after updating due to cloudflare settings](https://meta.discourse.org/t/blank-page-error-after-updating-due-to-cloudflare-settings/101750)

<div class="topic-metadata">

**Author:** [@e9e61d50](https://meta.discourse.org/u/e9e61d50)\
**Replies:** 16\
**Last updated:** [November 10, 2018, 10:37pm UTC](https://meta.discourse.org/t/blank-page-error-after-updating-due-to-cloudflare-settings/101750 "2018-11-10T22:37:29Z")

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Hi, Today I attempted to update via ssh from v2.2.0beta2 +5 → 2.2.0beta4. I used the following command which I have used for the past ~2 years without trouble: cd / var / discourse git pull ./launcher rebuild app …

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## [Admin is not registering](https://meta.discourse.org/t/admin-is-not-registering/101718)

<div class="topic-metadata">

**Author:** [@mindaslab](https://meta.discourse.org/u/mindaslab)\
**Replies:** 8\
**Last updated:** [November 10, 2018, 3:37pm UTC](https://meta.discourse.org/t/admin-is-not-registering/101718 "2018-11-10T15:37:51Z")

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Hi, I installed discourse on server, but I am unable to get past the “Register Admin Account”. I use elastic email, and its logs doesn’t seem to show that some system had contacted it to send the email. I have updated a…

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## [Help a new moderator understand Discourse?](https://meta.discourse.org/t/help-a-new-moderator-understand-discourse/101348)

<div class="topic-metadata">

**Author:** [@Dan\_Eastwood](https://meta.discourse.org/u/Dan_Eastwood)\
**Replies:** 12\
**Last updated:** [November 10, 2018, 1:12pm UTC](https://meta.discourse.org/t/help-a-new-moderator-understand-discourse/101348 "2018-11-10T13:12:58Z")

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This is my first post in this forum, and I’m not sure I’m in the right place. Please correct me as needed! This morning I un-silenced a user, but now I do not see his profile in the regular users list. I can see his pro…

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## [Feasible to reverse proxy using qualifier in URL?](https://meta.discourse.org/t/feasible-to-reverse-proxy-using-qualifier-in-url/33623)

<div class="topic-metadata">

**Author:** [@ckamps](https://meta.discourse.org/u/ckamps)\
**Replies:** 3\
**Last updated:** [September 26, 2015, 3:27pm UTC](https://meta.discourse.org/t/feasible-to-reverse-proxy-using-qualifier-in-url/33623 "2015-09-26T15:27:28Z")

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I’ve seen many references to configuring reverse proxies to map “/” to a backend Discourse site, but I haven’t seen examples where something other than slash is mapped. For example, I would like to establish a reverse p…

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## [Sorting all users by total posts?](https://meta.discourse.org/t/sorting-all-users-by-total-posts/101695)

<div class="topic-metadata">

**Author:** [@Jokestress](https://meta.discourse.org/u/Jokestress)\
**Replies:** 3\
**Last updated:** [November 9, 2018, 9:03pm UTC](https://meta.discourse.org/t/sorting-all-users-by-total-posts/101695 "2018-11-09T21:03:04Z")

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Is there a way to do this? I’m trying to reach out to my major contributors from the past 15 years (before transfer from UBBthreads) to let them know about updates to the forum.

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