# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=762

[Последние](https://meta.discourse.org/latest.md) · [Категории](https://meta.discourse.org/categories.md) · [Теги](https://meta.discourse.org/tags.md)

**Page:** 763

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## [What size EC2 instance is meta hosted on?](https://meta.discourse.org/t/what-size-ec2-instance-is-meta-hosted-on/101290)

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**Author:** [@vegasloki](https://meta.discourse.org/u/vegasloki)\
**Ответы:** 2\
**Последнее обновление:** [05.Ноябрь.2018 23:49:56 UTC](https://meta.discourse.org/t/what-size-ec2-instance-is-meta-hosted-on/101290 "2018-11-05T23:49:56Z")

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Greetings. Old guy dot com 1.0 refugee here. I’m looking at Discourse for a hobby/user community looking to get out from under the corporate interests that bought the user based community a few years back. I spun up …

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## [User with trust level 2 can't edit his own post](https://meta.discourse.org/t/user-with-trust-level-2-cant-edit-his-own-post/101346)

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**Author:** [@jmsachs](https://meta.discourse.org/u/jmsachs)\
**Ответы:** 5\
**Последнее обновление:** [05.Ноябрь.2018 21:16:41 UTC](https://meta.discourse.org/t/user-with-trust-level-2-cant-edit-his-own-post/101346 "2018-11-05T21:16:41Z")

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I admin a Discourse instance. A user with trust level 2 contacted me because he can’t edit his own post. But I have the requirement to edit posts as level 0. What could be going wrong? Important information: The post in…

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## [For how long a new user is considered "new user"?](https://meta.discourse.org/t/for-how-long-a-new-user-is-considered-new-user/101312)

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**Author:** [@testingsoftware](https://meta.discourse.org/u/testingsoftware)\
**Ответы:** 2\
**Последнее обновление:** [05.Ноябрь.2018 17:35:16 UTC](https://meta.discourse.org/t/for-how-long-a-new-user-is-considered-new-user/101312 "2018-11-05T17:35:16Z")

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A user in our forum mentioned that has reached her limit of posts. I know I can change some settings in the Admin area: newuser max replies per topic: Maximum number of replies a new user can make in a single topic…

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## [Show both like and vote button on topics](https://meta.discourse.org/t/show-both-like-and-vote-button-on-topics/101252)

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**Author:** [@silverhuang](https://meta.discourse.org/u/silverhuang)\
**Ответы:** 5\
**Последнее обновление:** [05.Ноябрь.2018 15:09:23 UTC](https://meta.discourse.org/t/show-both-like-and-vote-button-on-topics/101252 "2018-11-05T15:09:23Z")

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Continuing the discussion from Voting vs Likes for feature requests: Thanks @mtan for posting this because I was just looking for the same thing—I enabled voting and discovered that likes disappeared in my self-hosted i…

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## [Images has been disappeared from posts](https://meta.discourse.org/t/images-has-been-disappeared-from-posts/101303)

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**Author:** [@soke](https://meta.discourse.org/u/soke)\
**Ответы:** 1\
**Последнее обновление:** [05.Ноябрь.2018 13:41:38 UTC](https://meta.discourse.org/t/images-has-been-disappeared-from-posts/101303 "2018-11-05T13:41:38Z")

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Hi. I’ve changed the CDN url of the forum and rebake the posts. When it finished I’ve found some images lost from the posts, and viewing the source of the page, it shows “transparent.png” instead the url of the image. …

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## [URL redirects no longer always work the first time](https://meta.discourse.org/t/url-redirects-no-longer-always-work-the-first-time/101277)

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**Author:** [@LeoDavidson](https://meta.discourse.org/u/LeoDavidson)\
**Ответы:** 6\
**Последнее обновление:** [05.Ноябрь.2018 12:49:09 UTC](https://meta.discourse.org/t/url-redirects-no-longer-always-work-the-first-time/101277 "2018-11-05T12:49:09Z")

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Our forum was converted from phpBB, with the importer creating a big table of URL redirects to keep all the old links working, which was much appreciated. For example: https://resource.dopus.com/viewtopic.php?t=4791 R…

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## [Outlook email files attached to emails sent to Discourse are stripped and not delivered](https://meta.discourse.org/t/outlook-email-files-attached-to-emails-sent-to-discourse-are-stripped-and-not-delivered/98703)

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**Author:** [@Adam\_Glebowicz](https://meta.discourse.org/u/Adam_Glebowicz)\
**Ответы:** 10\
**Последнее обновление:** [05.Ноябрь.2018 10:07:24 UTC](https://meta.discourse.org/t/outlook-email-files-attached-to-emails-sent-to-discourse-are-stripped-and-not-delivered/98703 "2018-11-05T10:07:24Z")

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Hello, I’m posting this here as I could not find any discussion touching my exact issue. We’re using the email-in functionality heavily in our Discourse instance. All email attachments are delivered properly to new to…

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## [How can i rename a group with the help of discourse api?](https://meta.discourse.org/t/how-can-i-rename-a-group-with-the-help-of-discourse-api/101030)

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**Author:** [@Siddhu\_Dhangar](https://meta.discourse.org/u/Siddhu_Dhangar)\
**Ответы:** 2\
**Последнее обновление:** [05.Ноябрь.2018 08:51:51 UTC](https://meta.discourse.org/t/how-can-i-rename-a-group-with-the-help-of-discourse-api/101030 "2018-11-05T08:51:51Z")

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I have referred following url, With the help of above url, i can update a group title but i want to rename a group. So there is any way to rename a group using discourse api.

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## [Fix the Hamburger Menu](https://meta.discourse.org/t/fix-the-hamburger-menu/32981)

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**Author:** [@robypez](https://meta.discourse.org/u/robypez)\
**Ответы:** 9\
**Последнее обновление:** [05.Ноябрь.2018 01:02:44 UTC](https://meta.discourse.org/t/fix-the-hamburger-menu/32981 "2018-11-05T01:02:44Z")

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Hi, I updated to Discourse latest version and I have an Issue with Hamburger Menu: https://forum.dday.it/ As you can see it’s not hidden. I make some changes to the CSS because I need a larger canvas, but I cannot fix …

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## [Bulk Topic Delete](https://meta.discourse.org/t/bulk-topic-delete/32598)

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**Author:** [@z1haze](https://meta.discourse.org/u/z1haze)\
**Ответы:** 6\
**Последнее обновление:** [04.Ноябрь.2018 23:52:25 UTC](https://meta.discourse.org/t/bulk-topic-delete/32598 "2018-11-04T23:52:25Z")

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How do I bulk delete posts? I’ve just imported my old database from xenforo, but it didnt import any ‘categories’ so they are all uncategorized, I just want to remove them all, All i called about was the users anyway. I’…

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## [Bulk edit icon not showing?](https://meta.discourse.org/t/bulk-edit-icon-not-showing/101270)

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**Author:** [@Olivier\_Lambert](https://meta.discourse.org/u/Olivier_Lambert)\
**Ответы:** 2\
**Последнее обновление:** [04.Ноябрь.2018 19:55:24 UTC](https://meta.discourse.org/t/bulk-edit-icon-not-showing/101270 "2018-11-04T19:55:24Z")

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Hi! I’m trying to merge 2 categories together through the bulk edit tool. However, I can’t find the wrench icon on my page to activate the bulk action pop-up. It may have been hidden in CSS or something… Can anyone…

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## [How to bulk-disable digests for some users?](https://meta.discourse.org/t/how-to-bulk-disable-digests-for-some-users/101215)

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**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Ответы:** 5\
**Последнее обновление:** [03.Ноябрь.2018 22:13:59 UTC](https://meta.discourse.org/t/how-to-bulk-disable-digests-for-some-users/101215 "2018-11-03T22:13:59Z")

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Is there a way to disable digest emails from some users via the Rails console like in the example code below? I’m trying to read in from a list and turn off the digest emails if that email address is in the list. The lin…

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## [Subdomain for email providers](https://meta.discourse.org/t/subdomain-for-email-providers/101223)

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**Author:** [@acinonyxjubatus](https://meta.discourse.org/u/acinonyxjubatus)\
**Ответы:** 1\
**Последнее обновление:** [03.Ноябрь.2018 19:59:20 UTC](https://meta.discourse.org/t/subdomain-for-email-providers/101223 "2018-11-03T19:59:20Z")

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On email providers github page I found Please note that in any email provider, you must verify and use the subdomain, e.g. discourse.example.com . If you verify the domain only, e.g. example.com , mail will not be c…

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## [Amazon SES Verified Email Address with "Enable replying to topics via email" turned on](https://meta.discourse.org/t/amazon-ses-verified-email-address-with-enable-replying-to-topics-via-email-turned-on/101144)

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**Author:** [@mkov](https://meta.discourse.org/u/mkov)\
**Ответы:** 5\
**Последнее обновление:** [03.Ноябрь.2018 11:42:23 UTC](https://meta.discourse.org/t/amazon-ses-verified-email-address-with-enable-replying-to-topics-via-email-turned-on/101144 "2018-11-03T11:42:23Z")

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Hi all, hopefully someone can help with this issue. I am using Amazon SES for my email, and all is well with a standard install. But if I turn on “Enable replying to topics via email”, and set that up, everything goes …

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## [Moving Discourse to subdirectory caused all uploads to break](https://meta.discourse.org/t/moving-discourse-to-subdirectory-caused-all-uploads-to-break/32569)

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**Author:** [@staticinvocation](https://meta.discourse.org/u/staticinvocation)\
**Ответы:** 9\
**Последнее обновление:** [27.Август.2015 22:40:56 UTC](https://meta.discourse.org/t/moving-discourse-to-subdirectory-caused-all-uploads-to-break/32569 "2015-08-27T22:40:56Z")

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I recently bought an EV cert for my domain and I wanted to use it on both my main site and my forum. To solve this, I followed this guide and moved it to a subdirectory using a Varnish configuration. The only noticeabl…

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## [Max Length of Emails on @mention Notifications](https://meta.discourse.org/t/max-length-of-emails-on-mention-notifications/101160)

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**Author:** [@rootsh3ll](https://meta.discourse.org/u/rootsh3ll)\
**Ответы:** 2\
**Последнее обновление:** [02.Ноябрь.2018 19:33:17 UTC](https://meta.discourse.org/t/max-length-of-emails-on-mention-notifications/101160 "2018-11-02T19:33:17Z")

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Hi, I have a small discourse forum and recently I posted a 2000+ words article to a group. To notify the group, I @ mentioned it within the post so each member receives the email within 10 minutes of post. But when I r…

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## [Category Where Users Can Only See Own Threads?](https://meta.discourse.org/t/category-where-users-can-only-see-own-threads/101116)

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**Author:** [@Kankuro](https://meta.discourse.org/u/Kankuro)\
**Ответы:** 3\
**Последнее обновление:** [02.Ноябрь.2018 19:25:02 UTC](https://meta.discourse.org/t/category-where-users-can-only-see-own-threads/101116 "2018-11-02T19:25:02Z")

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I’ve used many forum software in the past and all had a feature that Discourse doesn’t seem to have, the ability to create a section where people can ONLY see topics they created (excluding staff members; or configurable…

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## [User badge reappear even after being revoked by the admin?](https://meta.discourse.org/t/user-badge-reappear-even-after-being-revoked-by-the-admin/32570)

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**Author:** [@Mohit\_Gupta](https://meta.discourse.org/u/Mohit_Gupta)\
**Ответы:** 5\
**Последнее обновление:** [27.Август.2015 11:10:57 UTC](https://meta.discourse.org/t/user-badge-reappear-even-after-being-revoked-by-the-admin/32570 "2015-08-27T11:10:57Z")

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After revoking a user’s badges from admin panel the badges are reassigned to that user. Is their any way to stop reassigning of that badge to user when it has been revoked by the admin?

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## [How can i delete a post using discourse api?](https://meta.discourse.org/t/how-can-i-delete-a-post-using-discourse-api/101031)

<div class="topic-metadata">

**Author:** [@Siddhu\_Dhangar](https://meta.discourse.org/u/Siddhu_Dhangar)\
**Ответы:** 2\
**Последнее обновление:** [02.Ноябрь.2018 07:36:44 UTC](https://meta.discourse.org/t/how-can-i-delete-a-post-using-discourse-api/101031 "2018-11-02T07:36:44Z")

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I can delete a topics with the help of discourse api but i can’t delete a posts which are posted in topics. Any idea about this issue.

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## [What's your peak traffic? Any slowdown?](https://meta.discourse.org/t/whats-your-peak-traffic-any-slowdown/101113)

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**Author:** [@mtan](https://meta.discourse.org/u/mtan)\
**Ответы:** 1\
**Последнее обновление:** [02.Ноябрь.2018 05:49:16 UTC](https://meta.discourse.org/t/whats-your-peak-traffic-any-slowdown/101113 "2018-11-02T05:49:16Z")

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Do you see any slowdown in response time with concurrent visits to your forum, especially those who customized their page? Can anyone share their peak traffic and best practices to make sure there are no latency?

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## [Can't add forum in Discourse IOS/Android apps to not admin](https://meta.discourse.org/t/cant-add-forum-in-discourse-ios-android-apps-to-not-admin/73118)

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**Author:** [@cimpleodev](https://meta.discourse.org/u/cimpleodev)\
**Ответы:** 3\
**Последнее обновление:** [02.Ноябрь.2018 05:28:13 UTC](https://meta.discourse.org/t/cant-add-forum-in-discourse-ios-android-apps-to-not-admin/73118 "2018-11-02T05:28:13Z")

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Hi! We have drupal site that in bound with discourse forum (sso). Trying to subscribe to our forum from Discourse IOS app (and android too) - add forum in app, proceed to authorize api page, and It can be posible only i…

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## [Quoting is not working anymore](https://meta.discourse.org/t/quoting-is-not-working-anymore/101091)

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**Author:** [@Merlls\_Rizzini](https://meta.discourse.org/u/Merlls_Rizzini)\
**Ответы:** 3\
**Последнее обновление:** [01.Ноябрь.2018 22:22:16 UTC](https://meta.discourse.org/t/quoting-is-not-working-anymore/101091 "2018-11-01T22:22:16Z")

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This is in Discourse forum In my forum (using the same theme). Anyone knows how to fix it? Its enabled?

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## [Facebook (login) email not updated in discourse](https://meta.discourse.org/t/facebook-login-email-not-updated-in-discourse/32453)

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**Author:** [@Ricardo\_Viteri](https://meta.discourse.org/u/Ricardo_Viteri)\
**Ответы:** 5\
**Последнее обновление:** [25.Август.2015 00:37:49 UTC](https://meta.discourse.org/t/facebook-login-email-not-updated-in-discourse/32453 "2015-08-25T00:37:49Z")

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So, I log into my discourse installation via facebook, and I noticed that after I updated my facebook primary e-mail address, this email is not updated in discourse. This is causing an issue as I no longer receive emails…

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## ['Enable Notifications' button in user preferences doesn't work on Tor Browser 8.0.3](https://meta.discourse.org/t/enable-notifications-button-in-user-preferences-doesnt-work-on-tor-browser-8-0-3/101036)

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**Author:** [@mig5](https://meta.discourse.org/u/mig5)\
**Ответы:** 4\
**Последнее обновление:** [01.Ноябрь.2018 20:51:18 UTC](https://meta.discourse.org/t/enable-notifications-button-in-user-preferences-doesnt-work-on-tor-browser-8-0-3/101036 "2018-11-01T20:51:18Z")

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Hi, The ‘Enable Notifications’ button in a user’s preferences does not stay enabled when using Tor Browser (latest version, 8.0.3). When clicking the blue bar along top of screen ‘Do you want to enable live notificatio…

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## [Anyone using gmail for SMTP?](https://meta.discourse.org/t/anyone-using-gmail-for-smtp/41371)

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**Author:** [@JimmyX](https://meta.discourse.org/u/JimmyX)\
**Ответы:** 11\
**Последнее обновление:** [08.Октябрь.2017 16:46:29 UTC](https://meta.discourse.org/t/anyone-using-gmail-for-smtp/41371 "2017-10-08T16:46:29Z")

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Trying to get discourse up and running I used gmail for the SMTP mentoned in app.yml. A feature of gmail is allowing this according to this article. It doesn’t work. My settings are something like this (I changed my emai…

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## [Many Users Reporting Not Getting Bulk Email Invites](https://meta.discourse.org/t/many-users-reporting-not-getting-bulk-email-invites/32298)

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**Author:** [@cogdog](https://meta.discourse.org/u/cogdog)\
**Ответы:** 4\
**Последнее обновление:** [20.Август.2015 00:30:38 UTC](https://meta.discourse.org/t/many-users-reporting-not-getting-bulk-email-invites/32298 "2015-08-20T00:30:38Z")

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We are running a site for teachers where accounts are by invite only. I’ve done a bulk invite of 300 emails (all emails were verified by sending them a message first). After 3 days, we only have 1/3 of them redeemed. Man…

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## ["Looks like you’re enjoying the discussion"](https://meta.discourse.org/t/looks-like-you-re-enjoying-the-discussion/101008)

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**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Ответы:** 8\
**Последнее обновление:** [31.Октябрь.2018 20:34:47 UTC](https://meta.discourse.org/t/looks-like-you-re-enjoying-the-discussion/101008 "2018-10-31T20:34:47Z")

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So there’s this reboot of ruby-forum.com running Discourse, in its early phase. There are a lot of people using it to access the mailing list archives, and they get the modal, which annoys people a lot. I’m not sure I’…

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## [How to Hide sub categories in hamburger menu](https://meta.discourse.org/t/how-to-hide-sub-categories-in-hamburger-menu/58835)

<div class="topic-metadata">

**Author:** [@Vikas\_Dangi](https://meta.discourse.org/u/Vikas_Dangi)\
**Ответы:** 17\
**Последнее обновление:** [31.Октябрь.2018 15:52:37 UTC](https://meta.discourse.org/t/how-to-hide-sub-categories-in-hamburger-menu/58835 "2018-10-31T15:52:37Z")

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How do I hide sub categories in the hamburger menu ? I found the solution here but I can’t find the show subcategory list in site\_settings.

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## [DB backup config error](https://meta.discourse.org/t/db-backup-config-error/100604)

<div class="topic-metadata">

**Author:** [@netpositive](https://meta.discourse.org/u/netpositive)\
**Ответы:** 7\
**Последнее обновление:** [31.Октябрь.2018 05:41:53 UTC](https://meta.discourse.org/t/db-backup-config-error/100604 "2018-10-31T05:41:53Z")

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I upgraded Discourse to latest stable version with complete rebuild yesterday. I’ve got this strange error this morning: \[2018-10-27 04:21:44\] 'netpositive' has started the backup! \[2018-10-27 04:21:44\] Marking backup …

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## [Lightbox not working for some locally stored images](https://meta.discourse.org/t/lightbox-not-working-for-some-locally-stored-images/100116)

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**Author:** [@AdamAndrews](https://meta.discourse.org/u/AdamAndrews)\
**Ответы:** 3\
**Последнее обновление:** [31.Октябрь.2018 01:34:20 UTC](https://meta.discourse.org/t/lightbox-not-working-for-some-locally-stored-images/100116 "2018-10-31T01:34:20Z")

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I recently setup a spaces bucket on Digital Ocean. Currently I have a mix of locally stored images on a DO droplet along with that spaces bucket. After initially not configuring the S3 CDN for spaces, I went back and did…

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