# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=768

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 769

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## [Embedding Topic topic-map or Topic Summary on Other Site](https://meta.discourse.org/t/embedding-topic-topic-map-or-topic-summary-on-other-site/88445)

<div class="topic-metadata">

**Author:** [@Curtis\_Kephart](https://meta.discourse.org/u/Curtis_Kephart)\
**Replies:** 12\
**Last updated:** [September 28, 2018, 1:15pm UTC](https://meta.discourse.org/t/embedding-topic-topic-map-or-topic-summary-on-other-site/88445 "2018-09-28T13:15:52Z")

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Related to discussions on embedding discourse comments into word-press sites and the discussion on “Embedding Discourse Comments via Javascript”, I am curious if you could advize me on embedding a topic topic-map into a…

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## [How can I search with multiple tags?](https://meta.discourse.org/t/how-can-i-search-with-multiple-tags/27769)

<div class="topic-metadata">

**Author:** [@alefattorini](https://meta.discourse.org/u/alefattorini)\
**Replies:** 5\
**Last updated:** [September 28, 2018, 1:49am UTC](https://meta.discourse.org/t/how-can-i-search-with-multiple-tags/27769 "2018-09-28T01:49:39Z")

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Can I use comma as separator or something else?

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## [Can you upgrade Discourse seamlessly if there is a breaking db change?](https://meta.discourse.org/t/can-you-upgrade-discourse-seamlessly-if-there-is-a-breaking-db-change/27175)

<div class="topic-metadata">

**Author:** [@skyeagle](https://meta.discourse.org/u/skyeagle)\
**Replies:** 12\
**Last updated:** [September 28, 2018, 12:38am UTC](https://meta.discourse.org/t/can-you-upgrade-discourse-seamlessly-if-there-is-a-breaking-db-change/27175 "2018-09-28T00:38:45Z")

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But what about migrations? Do they respect upgrades between new releases? How do you manage to solve the case when new release makes breaking changes in db?

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## [Users are not able to create Tags](https://meta.discourse.org/t/users-are-not-able-to-create-tags/71573)

<div class="topic-metadata">

**Author:** [@Dexter1](https://meta.discourse.org/u/Dexter1)\
**Replies:** 3\
**Last updated:** [September 27, 2018, 5:35pm UTC](https://meta.discourse.org/t/users-are-not-able-to-create-tags/71573 "2018-09-27T17:35:27Z")

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Hello. i activated Tags for users in topic but the users are not able to create tags only they can select the ones the admins created, what i can do in this case.?? Thanks.

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## [Disable users list export?](https://meta.discourse.org/t/disable-users-list-export/87277)

<div class="topic-metadata">

**Author:** [@Karl\_Romanowski](https://meta.discourse.org/u/Karl_Romanowski)\
**Replies:** 3\
**Last updated:** [September 27, 2018, 2:09pm UTC](https://meta.discourse.org/t/disable-users-list-export/87277 "2018-09-27T14:09:06Z")

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Is there a good way to disable the Export users feature for Moderators? And not just display:none on the UI? I’m OK trusting people to see individual emails if need be, but no one on the Moderators team needs one click a…

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## [Moderation History purpose](https://meta.discourse.org/t/moderation-history-purpose/98197)

<div class="topic-metadata">

**Author:** [@Jean\_Paulo\_Ferreira](https://meta.discourse.org/u/Jean_Paulo_Ferreira)\
**Replies:** 2\
**Last updated:** [September 27, 2018, 1:14pm UTC](https://meta.discourse.org/t/moderation-history-purpose/98197 "2018-09-27T13:14:21Z")

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Hi. I am using the discourse platform to create a Knowledge Base at my enterprise. I defined who are the moderators, but now got stuck at one thing. How can I get a log/history of the moderators actions? Should the but…

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## [I'm Getting Push Notifications in the Discourse iOS App (Non Discourse Hosted)](https://meta.discourse.org/t/im-getting-push-notifications-in-the-discourse-ios-app-non-discourse-hosted/88850)

<div class="topic-metadata">

**Author:** [@SouperC](https://meta.discourse.org/u/SouperC)\
**Replies:** 2\
**Last updated:** [May 31, 2018, 4:35pm UTC](https://meta.discourse.org/t/im-getting-push-notifications-in-the-discourse-ios-app-non-discourse-hosted/88850 "2018-05-31T16:35:19Z")

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I’m using the discourse mobile app to visit meta as well as our own… I’ve noticed I (Intermittently) get push notifications from our own Discourse community which is not hosted by Discourse… Has anyone else experienced…

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## [Group forum members based on topics viewed?](https://meta.discourse.org/t/group-forum-members-based-on-topics-viewed/98066)

<div class="topic-metadata">

**Author:** [@Henry\_Cooper](https://meta.discourse.org/u/Henry_Cooper)\
**Replies:** 3\
**Last updated:** [September 26, 2018, 7:24pm UTC](https://meta.discourse.org/t/group-forum-members-based-on-topics-viewed/98066 "2018-09-26T19:24:03Z")

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I am thinking about setting up a re targetting campaign where I will send specific emails to users who viewed specific topics on my forum. For example someone views a topic about camping tips, I then send them an email …

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## [Upgrade stuck on bundle exec rake multisite:migrate](https://meta.discourse.org/t/upgrade-stuck-on-bundle-exec-rake-multisite-migrate/97464)

<div class="topic-metadata">

**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\
**Replies:** 8\
**Last updated:** [September 26, 2018, 1:15pm UTC](https://meta.discourse.org/t/upgrade-stuck-on-bundle-exec-rake-multisite-migrate/97464 "2018-09-26T13:15:57Z")

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I tried to implement the latest upgrade Upgrade is hanging on bundle exec rake multisite:migrate Not sure what to do to fix this, clicking reset upgrade gives me this warning. Thanks in advance

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## [What happens if you uninstall a plugin that manipulated pages?](https://meta.discourse.org/t/what-happens-if-you-uninstall-a-plugin-that-manipulated-pages/98101)

<div class="topic-metadata">

**Author:** [@vitorl](https://meta.discourse.org/u/vitorl)\
**Replies:** 2\
**Last updated:** [September 26, 2018, 11:05am UTC](https://meta.discourse.org/t/what-happens-if-you-uninstall-a-plugin-that-manipulated-pages/98101 "2018-09-26T11:05:14Z")

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I’m just discovering the world of discourse plugins. But before I commit to them, I need to know the consequences. Since they are open source, there are no guarantee that they will be maintained forever (thank you creat…

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## [Emails are apparently working but they are not really sent](https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082)

<div class="topic-metadata">

**Author:** [@Alex3](https://meta.discourse.org/u/Alex3)\
**Replies:** 3\
**Last updated:** [September 26, 2018, 10:20am UTC](https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082 "2018-09-26T10:20:51Z")

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Hi: I have send some emails (registration, password forgot and even test mails) and all seems to be working. In console: Started GET “/admin/email/sent.json?offset=0&=1537948167257" for 2.139.160.242 at 2018-09-26 07:…

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## [Moving a topic; will email responses be redirected?](https://meta.discourse.org/t/moving-a-topic-will-email-responses-be-redirected/98049)

<div class="topic-metadata">

**Author:** [@BKerr](https://meta.discourse.org/u/BKerr)\
**Replies:** 1\
**Last updated:** [September 25, 2018, 9:52pm UTC](https://meta.discourse.org/t/moving-a-topic-will-email-responses-be-redirected/98049 "2018-09-25T21:52:23Z")

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A user has asked me to move - and rename - an improperly posted topic to a new Category. Original posting location: https://network.ndews.org/t/tianeptine-exposure-calls-possible-public-health-threat/2533/2 Moved loca…

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## [Discourse not coming up on DigitalOcean](https://meta.discourse.org/t/discourse-not-coming-up-on-digitalocean/98011)

<div class="topic-metadata">

**Author:** [@Raman\_Jindal](https://meta.discourse.org/u/Raman_Jindal)\
**Replies:** 13\
**Last updated:** [September 25, 2018, 7:13pm UTC](https://meta.discourse.org/t/discourse-not-coming-up-on-digitalocean/98011 "2018-09-25T19:13:06Z")

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Hi there, I have completed all steps of installing discourse over my digital drop using this tutorial - https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md I have taken care of all steps like emai…

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## [Interrupting ./launcher rebuild app](https://meta.discourse.org/t/interrupting-launcher-rebuild-app/97973)

<div class="topic-metadata">

**Author:** [@Json\_Blob](https://meta.discourse.org/u/Json_Blob)\
**Replies:** 4\
**Last updated:** [September 25, 2018, 4:06am UTC](https://meta.discourse.org/t/interrupting-launcher-rebuild-app/97973 "2018-09-25T04:06:58Z")

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Hey there smart ones, Curious to know, if I issue ./launcher rebuild app do I need to maintain connection to the console of my droplet on DigitalOcean? Or can I kick it off and then disconnect from it, let’s say- I’m on…

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## [Best Practice: Wordpress or Discourse as SSO provider](https://meta.discourse.org/t/best-practice-wordpress-or-discourse-as-sso-provider/97974)

<div class="topic-metadata">

**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\
**Replies:** 2\
**Last updated:** [September 25, 2018, 12:08am UTC](https://meta.discourse.org/t/best-practice-wordpress-or-discourse-as-sso-provider/97974 "2018-09-25T00:08:27Z")

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I’m sure there’s not a catch-all answer for this but I’m hoping to get some thorough advice as to when one should use Wordpress (WP), or Discourse as the SSO provider. I’ve read several posts on Meta and also taken into …

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## [Cant see lounge topics on main page](https://meta.discourse.org/t/cant-see-lounge-topics-on-main-page/97959)

<div class="topic-metadata">

**Author:** [@Joshua\_Lippiner](https://meta.discourse.org/u/Joshua_Lippiner)\
**Replies:** 2\
**Last updated:** [September 24, 2018, 7:35pm UTC](https://meta.discourse.org/t/cant-see-lounge-topics-on-main-page/97959 "2018-09-24T19:35:06Z")

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We have a lounge for people with a trust level of 2 or more as well as admins yet I cant see any of the topics created in the lounge on the main homepage of my forum. As a result, none of the people who should have acce…

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## [How can we require a full name?](https://meta.discourse.org/t/how-can-we-require-a-full-name/26089)

<div class="topic-metadata">

**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Replies:** 8\
**Last updated:** [April 8, 2015, 5:17pm UTC](https://meta.discourse.org/t/how-can-we-require-a-full-name/26089 "2015-04-08T17:17:50Z")

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Our forum is not private, but yet we have users named ab and other unrecognizable names. How can we require a full name be added at registration?

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## [Preparing test Installation -some questions](https://meta.discourse.org/t/preparing-test-installation-some-questions/97645)

<div class="topic-metadata">

**Author:** [@Discoursecurious](https://meta.discourse.org/u/Discoursecurious)\
**Replies:** 3\
**Last updated:** [September 24, 2018, 10:02am UTC](https://meta.discourse.org/t/preparing-test-installation-some-questions/97645 "2018-09-24T10:02:30Z")

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Small forum / big forum what metrics do i need to check in vbullettin to understand if getting 1 or 2 mb droplet (digitalocean)? probably it’s a small forum, but just to play safe! (if possible i would try to install …

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## [Site down: 502 Bad Gateway - after update](https://meta.discourse.org/t/site-down-502-bad-gateway-after-update/97917)

<div class="topic-metadata">

**Author:** [@frold](https://meta.discourse.org/u/frold)\
**Replies:** 2\
**Last updated:** [September 24, 2018, 8:51am UTC](https://meta.discourse.org/t/site-down-502-bad-gateway-after-update/97917 "2018-09-24T08:51:34Z")

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Did a update from 2.2 beta2 + 0 to the today release ./launcher rebuild app No errors just " 502 Bad Gateway" after the update. \[Mon Sep 24 07:28:15 UTC 2018\] Install success! \[Mon Sep 24 07:28:15 UTC 2018\] Upgrad…

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## [How should we configure our trust levels?](https://meta.discourse.org/t/how-should-we-configure-our-trust-levels/97893)

<div class="topic-metadata">

**Author:** [@Drew\_Warwick](https://meta.discourse.org/u/Drew_Warwick)\
**Replies:** 1\
**Last updated:** [September 23, 2018, 5:56pm UTC](https://meta.discourse.org/t/how-should-we-configure-our-trust-levels/97893 "2018-09-23T17:56:53Z")

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As mentioned here, we use a non-standard roleset for our forum. We’re looking to further expand it so we have: Role0: Can like, vote on polls, and view public categories (stricter than TL0) everyone Role1: Has acces…

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## [Exisiting member unable to login via Facebook](https://meta.discourse.org/t/exisiting-member-unable-to-login-via-facebook/97843)

<div class="topic-metadata">

**Author:** [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)\
**Replies:** 10\
**Last updated:** [September 23, 2018, 12:22pm UTC](https://meta.discourse.org/t/exisiting-member-unable-to-login-via-facebook/97843 "2018-09-23T12:22:09Z")

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Hi, Reportedly, this is an error message. Oops The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience. Detailed information about the error was logged, and an…

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## [How to mass promote trust level 2 to level 3?](https://meta.discourse.org/t/how-to-mass-promote-trust-level-2-to-level-3/97862)

<div class="topic-metadata">

**Author:** [@InceptionTime](https://meta.discourse.org/u/InceptionTime)\
**Replies:** 1\
**Last updated:** [September 23, 2018, 11:51am UTC](https://meta.discourse.org/t/how-to-mass-promote-trust-level-2-to-level-3/97862 "2018-09-23T11:51:38Z")

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Hey everyone, I’m looking to mass promote everyone who has a trust level of 2 to trust level 3, is there an easy way to do this? Thanks in advance!

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## [Cannot add alpha background color to div section](https://meta.discourse.org/t/cannot-add-alpha-background-color-to-div-section/97870)

<div class="topic-metadata">

**Author:** [@Simsnet](https://meta.discourse.org/u/Simsnet)\
**Replies:** 2\
**Last updated:** [September 23, 2018, 8:01am UTC](https://meta.discourse.org/t/cannot-add-alpha-background-color-to-div-section/97870 "2018-09-23T08:01:54Z")

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I’m trying to add a black & slightly transparent background to the #main-outlet div on a theme and it does add the background, but not the transparency. My CSS so far: #main-outlet { background-color: rgba(0,0,0,75…

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## [Highlight pinned topic?](https://meta.discourse.org/t/highlight-pinned-topic/33588)

<div class="topic-metadata">

**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 10\
**Last updated:** [September 22, 2018, 4:08pm UTC](https://meta.discourse.org/t/highlight-pinned-topic/33588 "2018-09-22T16:08:51Z")

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Hello my friends, how could I highlight the title of pinned thread? I mean: I need something like that (of course thats an image to example) Thank for your advices. Regards

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## [I'm lost in my folder structure...oops](https://meta.discourse.org/t/im-lost-in-my-folder-structure-oops/97688)

<div class="topic-metadata">

**Author:** [@Json\_Blob](https://meta.discourse.org/u/Json_Blob)\
**Replies:** 9\
**Last updated:** [September 21, 2018, 9:39pm UTC](https://meta.discourse.org/t/im-lost-in-my-folder-structure-oops/97688 "2018-09-21T21:39:17Z")

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Hey there, embarrassing moment but I seem to have gotten lost in my file structure as everything looks different suddenly and I’m not sure what changed. Connecting in to the console on DigitalOcean I am dropped into what…

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## [Cannot always scroll after post edit](https://meta.discourse.org/t/cannot-always-scroll-after-post-edit/97539)

<div class="topic-metadata">

**Author:** [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Replies:** 9\
**Last updated:** [September 21, 2018, 9:24pm UTC](https://meta.discourse.org/t/cannot-always-scroll-after-post-edit/97539 "2018-09-21T21:24:29Z")

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This happens from time to time both on firefox and chrome on windows. After i edit a post multiple times: edit a word, then press ctrl+enter then edit again, it happens sometimes that i cannot scroll with my touchpad/mo…

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## [How can I save a copy of a whole PM?](https://meta.discourse.org/t/how-can-i-save-a-copy-of-a-whole-pm/97788)

<div class="topic-metadata">

**Author:** [@fralunder](https://meta.discourse.org/u/fralunder)\
**Replies:** 2\
**Last updated:** [September 21, 2018, 6:49pm UTC](https://meta.discourse.org/t/how-can-i-save-a-copy-of-a-whole-pm/97788 "2018-09-21T18:49:46Z")

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Hi guys, My user is closing a forum i’am. I want to download my personal message bu no just my own messages. I want to whole spech. How can i download? I have a 2 days, because the forum will close 2 days after.

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## [Discourse One-Click Application doesn't work](https://meta.discourse.org/t/discourse-one-click-application-doesnt-work/97779)

<div class="topic-metadata">

**Author:** [@loverobotics](https://meta.discourse.org/u/loverobotics)\
**Replies:** 2\
**Last updated:** [September 21, 2018, 6:49pm UTC](https://meta.discourse.org/t/discourse-one-click-application-doesnt-work/97779 "2018-09-21T18:49:06Z")

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I tried to install discourse with digitalocean’s 1-click application but it doesn’t work: The server sends me back an ERR\_CONNECTION\_REFUSED and I have errors during the configuration Thanks

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## [How would updating effect custom overrides?](https://meta.discourse.org/t/how-would-updating-effect-custom-overrides/97763)

<div class="topic-metadata">

**Author:** [@Mie\_Goreng](https://meta.discourse.org/u/Mie_Goreng)\
**Replies:** 1\
**Last updated:** [September 21, 2018, 1:37pm UTC](https://meta.discourse.org/t/how-would-updating-effect-custom-overrides/97763 "2018-09-21T13:37:35Z")

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if i am self hosting discourse and I write some custom code into Discourse or change something… what happens when I update? is it just like a normal app where i can pull and rebase off of master or will i be forced to re…

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## [Two wordpress, one Discourse - how to set SSO](https://meta.discourse.org/t/two-wordpress-one-discourse-how-to-set-sso/97740)

<div class="topic-metadata">

**Author:** [@gerald](https://meta.discourse.org/u/gerald)\
**Replies:** 2\
**Last updated:** [September 21, 2018, 11:45am UTC](https://meta.discourse.org/t/two-wordpress-one-discourse-how-to-set-sso/97740 "2018-09-21T11:45:56Z")

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Is it possible to configure 2 WordPress sites sharing a Discourse forum to also share one SSO? I thought perhaps setting both WordPress sites as sso clients and the discourse as provider. But if there is an option to us…

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