# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=769

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 770

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## [Private Soundcloud tracks do not OneBox?](https://meta.discourse.org/t/private-soundcloud-tracks-do-not-onebox/97619)

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**Author:** [@silverhuang](https://meta.discourse.org/u/silverhuang)\
**Replies:** 5\
**Last updated:** [September 21, 2018, 3:47am UTC](https://meta.discourse.org/t/private-soundcloud-tracks-do-not-onebox/97619 "2018-09-21T03:47:15Z")

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Hi, I am hoping to use Discourse as not only a community forum but also a microblogging platform for members to share private creative experiments using any digital medium. So far, unlisted Youtube videos and private I…

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## [Maximizing CDN hit/ cache rate for Discourse?](https://meta.discourse.org/t/maximizing-cdn-hit-cache-rate-for-discourse/97585)

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**Author:** [@ckshen](https://meta.discourse.org/u/ckshen)\
**Replies:** 4\
**Last updated:** [September 20, 2018, 10:41pm UTC](https://meta.discourse.org/t/maximizing-cdn-hit-cache-rate-for-discourse/97585 "2018-09-20T22:41:46Z")

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Hi everyone, I have the following CDN set up: a pullzone for the JS a pullzone for the logos, homepage graphics (that are frequently accessed) a pullzone for the S3 assets (on Digital Ocean Spaces) I use BunnyCDN. M…

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## [How to highlight number phone in topic](https://meta.discourse.org/t/how-to-highlight-number-phone-in-topic/64864)

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**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 10\
**Last updated:** [September 20, 2018, 10:13pm UTC](https://meta.discourse.org/t/how-to-highlight-number-phone-in-topic/64864 "2018-09-20T22:13:58Z")

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Hello, I wanna highlight number phone in topic Now, what i add to here? in library We're not a CDN - highlight.js i dont see numberphone number i wanna Result The second question, i wanna when user touch in it …

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## [Email notifications when posts await approval?](https://meta.discourse.org/t/email-notifications-when-posts-await-approval/88841)

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**Author:** [@dictoon](https://meta.discourse.org/u/dictoon)\
**Replies:** 15\
**Last updated:** [May 31, 2018, 8:34pm UTC](https://meta.discourse.org/t/email-notifications-when-posts-await-approval/88841 "2018-05-31T20:34:30Z")

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I could find several posts about this but they were all closed and none that I could find had clear instructions on how to enable email notifications for admins when posts are awaiting approval. How do I enable these?

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## [Email field not populated on SSO User?](https://meta.discourse.org/t/email-field-not-populated-on-sso-user/97622)

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**Author:** [@Julian\_Elve](https://meta.discourse.org/u/Julian_Elve)\
**Replies:** 6\
**Last updated:** [September 20, 2018, 11:36am UTC](https://meta.discourse.org/t/email-field-not-populated-on-sso-user/97622 "2018-09-20T11:36:24Z")

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We are successfully creating Discourse users via SSO, using a custom endpoint on our IdentityServer3 IdP (using an approach extended from this idea) We are passing in an email value in the SSO payload (I think it is man…

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## [I have a Vanilla Forum - want to Move to Discourse](https://meta.discourse.org/t/i-have-a-vanilla-forum-want-to-move-to-discourse/97642)

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**Author:** [@askjoyb](https://meta.discourse.org/u/askjoyb)\
**Replies:** 1\
**Last updated:** [September 20, 2018, 10:32am UTC](https://meta.discourse.org/t/i-have-a-vanilla-forum-want-to-move-to-discourse/97642 "2018-09-20T10:32:40Z")

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Hi All, I have a Vanilla Forum - want to Move to Discourse and i would like to know what is the best way to import stuff from Vanilla to Discourse

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## [Stuck on “bundle exec rake multisite:migrate”..help](https://meta.discourse.org/t/stuck-on-bundle-exec-rake-multisite-migrate-help/97631)

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**Author:** [@duongtn34](https://meta.discourse.org/u/duongtn34)\
**Replies:** 2\
**Last updated:** [September 20, 2018, 8:58am UTC](https://meta.discourse.org/t/stuck-on-bundle-exec-rake-multisite-migrate-help/97631 "2018-09-20T08:58:19Z")

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I just update my installation using the Web Updater: /admin/upgrade/#/upgrade/discourse Now it’s stuck here: image.png1022x338 22 KB Been that for 20 minutes more. What should I do?

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## [How do I change the legacy CDN URLs of images in posts?](https://meta.discourse.org/t/how-do-i-change-the-legacy-cdn-urls-of-images-in-posts/97518)

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**Author:** [@snakeninny](https://meta.discourse.org/u/snakeninny)\
**Replies:** 8\
**Last updated:** [September 20, 2018, 2:44am UTC](https://meta.discourse.org/t/how-do-i-change-the-legacy-cdn-urls-of-images-in-posts/97518 "2018-09-20T02:44:51Z")

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Hi Discourse team, Forgive me if there’re duplicate topics but I don’t even know what keywords to search, so I started a new topic describing my problem. Recently I got update from my CDN provider that they will abando…

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## [Create new SSO users without sending welcome emails](https://meta.discourse.org/t/create-new-sso-users-without-sending-welcome-emails/24894)

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**Author:** [@rcfox](https://meta.discourse.org/u/rcfox)\
**Replies:** 6\
**Last updated:** [March 22, 2015, 11:37pm UTC](https://meta.discourse.org/t/create-new-sso-users-without-sending-welcome-emails/24894 "2015-03-22T23:37:27Z")

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I need to create several user accounts in order to import historical posts, and my forum uses SSO. Fortunately, I can automatically login and impersonate the user on my site and then make the necessary request to login t…

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## [Weirdness with our CurrentUserProvider](https://meta.discourse.org/t/weirdness-with-our-currentuserprovider/97586)

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**Author:** [@mmayo](https://meta.discourse.org/u/mmayo)\
**Replies:** 0\
**Last updated:** [September 19, 2018, 7:13pm UTC](https://meta.discourse.org/t/weirdness-with-our-currentuserprovider/97586 "2018-09-19T19:13:55Z")

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Hello Discourse, We’re having a bit of odd behavior with our custom user provider/sso. We aren’t using Discourse’s stock SSO (yes, I know, unsupported, ill-advised), but we do use bits of the internals for authenticatio…

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## [SSO locked me out of Discourse!](https://meta.discourse.org/t/sso-locked-me-out-of-discourse/23856)

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**Author:** [@TwelveMonkeys](https://meta.discourse.org/u/TwelveMonkeys)\
**Replies:** 33\
**Last updated:** [September 19, 2018, 8:08pm UTC](https://meta.discourse.org/t/sso-locked-me-out-of-discourse/23856 "2018-09-19T20:08:53Z")

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I’m trying out SSO for my Wordpress site and it seems that if you get the configuration wrong, you can get locked out of your admin account. Unfortunately, I am but a lowly publisher/admin. So the instructions here http…

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## [Sidekiq is being paused, how can I discover why?](https://meta.discourse.org/t/sidekiq-is-being-paused-how-can-i-discover-why/97340)

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**Author:** [@cintiadr](https://meta.discourse.org/u/cintiadr)\
**Replies:** 17\
**Last updated:** [September 19, 2018, 7:25pm UTC](https://meta.discourse.org/t/sidekiq-is-being-paused-how-can-i-discover-why/97340 "2018-09-19T19:25:47Z")

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Hi everyone, For the last few weeks, my discourse instance stopped sending emails on three different occasions. In all of them, it was because sidekiq was somehow paused. I followed https://meta.discourse.org/t/sideki…

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## [Site broken due to CloudFlare Rocket Loader](https://meta.discourse.org/t/site-broken-due-to-cloudflare-rocket-loader/97446)

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**Author:** [@ankur1857](https://meta.discourse.org/u/ankur1857)\
**Replies:** 14\
**Last updated:** [September 19, 2018, 4:36pm UTC](https://meta.discourse.org/t/site-broken-due-to-cloudflare-rocket-loader/97446 "2018-09-19T16:36:54Z")

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I upgraded my forum to resent update yesterday. After the upgrade forum is showing a blank page. I have rebuilt app using ./launcher rebuild app command but nothing happened. Please help to resolve the issue.

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## [Install Discourse on CentOS alongside installed Apache with DirectAdmin](https://meta.discourse.org/t/install-discourse-on-centos-alongside-installed-apache-with-directadmin/97388)

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**Author:** [@aros](https://meta.discourse.org/u/aros)\
**Replies:** 2\
**Last updated:** [September 19, 2018, 2:55pm UTC](https://meta.discourse.org/t/install-discourse-on-centos-alongside-installed-apache-with-directadmin/97388 "2018-09-19T14:55:20Z")

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Hi, How to install Discourse on linux CentOS sharing server alongside installed Apache (use port 80) with DirectAdmin control panel? PHP 7.1; CSF firewall; dovecot, exim, email handlers … currently installed and runnin…

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## [Is it possible to restrict admins from a category?](https://meta.discourse.org/t/is-it-possible-to-restrict-admins-from-a-category/26441)

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**Author:** [@Qambo](https://meta.discourse.org/u/Qambo)\
**Replies:** 6\
**Last updated:** [September 19, 2018, 2:32am UTC](https://meta.discourse.org/t/is-it-possible-to-restrict-admins-from-a-category/26441 "2018-09-19T02:32:08Z")

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I was able to create a private category. I was able to assign a group to that category. But, it’s also allowing all admins to view the category. Is there a way to only allow the users from a particular group to access th…

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## [Moving from Mailman to Discourse-Newbie Questions](https://meta.discourse.org/t/moving-from-mailman-to-discourse-newbie-questions/97430)

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**Author:** [@paularenson](https://meta.discourse.org/u/paularenson)\
**Replies:** 3\
**Last updated:** [September 19, 2018, 1:25am UTC](https://meta.discourse.org/t/moving-from-mailman-to-discourse-newbie-questions/97430 "2018-09-19T01:25:28Z")

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I am the webmaster for a small group of teachers (less than 100) who use MAILMAN 2 (MM2). The problem we experienced is that MM2 has terrible archives and you can’t post from them. So they rely on email but cannot refere…

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## [How to run separate web and data containers?](https://meta.discourse.org/t/how-to-run-separate-web-and-data-containers/26361)

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**Author:** [@toutestici](https://meta.discourse.org/u/toutestici)\
**Replies:** 3\
**Last updated:** [September 18, 2018, 11:56pm UTC](https://meta.discourse.org/t/how-to-run-separate-web-and-data-containers/26361 "2018-09-18T23:56:15Z")

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Hi, I want to use multisite with Discourse, I read it’s better to run separate web and data containers. I don’t know how to do that, can you explain me ? I have installed Discourse on a Digital Ocean droplet by followin…

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## [Moderators can view emails and export user lists](https://meta.discourse.org/t/moderators-can-view-emails-and-export-user-lists/55114)

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**Author:** [@justeat](https://meta.discourse.org/u/justeat)\
**Replies:** 12\
**Last updated:** [September 18, 2018, 10:01pm UTC](https://meta.discourse.org/t/moderators-can-view-emails-and-export-user-lists/55114 "2018-09-18T22:01:16Z")

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This is… insane. In any forum, moderators can see the emails of users and even less the possibility of exporting them and downloading them to a csv file. This is a huge security hole. While promoting someone as a moder…

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## [LAN SMTP relay configuration issue](https://meta.discourse.org/t/lan-smtp-relay-configuration-issue/97473)

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**Author:** [@Aleksey](https://meta.discourse.org/u/Aleksey)\
**Replies:** 1\
**Last updated:** [September 18, 2018, 5:51pm UTC](https://meta.discourse.org/t/lan-smtp-relay-configuration-issue/97473 "2018-09-18T17:51:39Z")

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Hello, I have installed the latest release on the latest release of Ubuntu (18.04) As with many other people I have a problem configuring SMTP. We have a SMTP relay that runs in our network and Office 365 account that…

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## [Destroying docker container does not destroy the database?](https://meta.discourse.org/t/destroying-docker-container-does-not-destroy-the-database/26411)

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**Author:** [@jamesmarkcook](https://meta.discourse.org/u/jamesmarkcook)\
**Replies:** 7\
**Last updated:** [March 16, 2015, 10:51pm UTC](https://meta.discourse.org/t/destroying-docker-container-does-not-destroy-the-database/26411 "2015-03-16T22:51:27Z")

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So…wait for it…I destroyed my postgres and web\_only containers, bootstrapped them again and hang on..what’s that? My forum is still there?! I’m quite confused and I’m not sure what’s going on. I used one of the import s…

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## [Suspending or Deleting Users Necessary?](https://meta.discourse.org/t/suspending-or-deleting-users-necessary/91623)

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**Author:** [@caduspa](https://meta.discourse.org/u/caduspa)\
**Replies:** 9\
**Last updated:** [September 18, 2018, 1:53pm UTC](https://meta.discourse.org/t/suspending-or-deleting-users-necessary/91623 "2018-09-18T13:53:20Z")

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When a patron’s pledge is declined or deleted, is their access to patron-only discourse forum automatically suspended or do I as admin need to do that? And if suspended or deleted, is the user sent a message about the de…

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## [Auto Lock Topics After 1 Minute?](https://meta.discourse.org/t/auto-lock-topics-after-1-minute/97343)

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**Author:** [@Profamii](https://meta.discourse.org/u/Profamii)\
**Replies:** 5\
**Last updated:** [September 18, 2018, 1:23pm UTC](https://meta.discourse.org/t/auto-lock-topics-after-1-minute/97343 "2018-09-18T13:23:21Z")

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Hello, So I’ve seen this on a Discourse Forum and I’m wondering how it’s done. In a particular category, topics are closed after a minute, how can you do this as the “Auto lock field” accepts hours only and not minutes? …

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## [Sso with google account](https://meta.discourse.org/t/sso-with-google-account/97019)

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**Author:** [@sunhwa.yoo](https://meta.discourse.org/u/sunhwa.yoo)\
**Replies:** 2\
**Last updated:** [September 18, 2018, 3:26am UTC](https://meta.discourse.org/t/sso-with-google-account/97019 "2018-09-18T03:26:34Z")

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I really want to login to my forum with my google account. When I tested google oauth2 logins, it succeeded. But I want to use ‘enable sso’ preference. I checked ‘enable sso’ and I entered google domain in ‘sso url’ t…

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## [Able to edit other peoples topics?](https://meta.discourse.org/t/able-to-edit-other-peoples-topics/26316)

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**Author:** [@strager](https://meta.discourse.org/u/strager)\
**Replies:** 4\
**Last updated:** [March 14, 2015, 3:35am UTC](https://meta.discourse.org/t/able-to-edit-other-peoples-topics/26316 "2015-03-14T03:35:08Z")

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Not sure if this is intentional or not, but here on Meta I appear to be able to modify other users subject lines - for example I added an extra “t” to https://meta.discourse.org/t/read-only-banner-should-floatt/26315/1

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## [phpBB 3 Importer goes slow](https://meta.discourse.org/t/phpbb-3-importer-goes-slow/26182)

<div class="topic-metadata">

**Author:** [@Maestra\_Powers](https://meta.discourse.org/u/Maestra_Powers)\
**Replies:** 11\
**Last updated:** [March 12, 2015, 9:18pm UTC](https://meta.discourse.org/t/phpbb-3-importer-goes-slow/26182 "2015-03-12T21:18:44Z")

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Wanna ask about phpBB 3 importer. It works fine, but I have a lot of posts on my forum. And after about 60% it starts to go very slow. And it goes slower and slower. I tried this converter on test server before, it wo…

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## [Welcome to nginx instead of start page](https://meta.discourse.org/t/welcome-to-nginx-instead-of-start-page/97362)

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**Author:** [@Juan\_M\_Cresc](https://meta.discourse.org/u/Juan_M_Cresc)\
**Replies:** 2\
**Last updated:** [September 17, 2018, 4:50pm UTC](https://meta.discourse.org/t/welcome-to-nginx-instead-of-start-page/97362 "2018-09-17T16:50:02Z")

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I have installed following instructions at: /discourse/discourse/blob/master/docs/INSTALL-cloud.md When I enter my website (foro.vuela.cc) I get a welcome message from nginx. This is the last output of the installation…

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## [Question about invite-only forum](https://meta.discourse.org/t/question-about-invite-only-forum/97353)

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**Author:** [@anon62249317](https://meta.discourse.org/u/anon62249317)\
**Replies:** 2\
**Last updated:** [September 17, 2018, 2:28pm UTC](https://meta.discourse.org/t/question-about-invite-only-forum/97353 "2018-09-17T14:28:45Z")

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Hello guys, I have a question: if my forum is invite-only, when I send an invite to email@example.com, when that user gets the invite in the mail, will he/she be able to register with another email? Let’s say email2@exa…

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## [At what point can you no longer like or unlike a post?](https://meta.discourse.org/t/at-what-point-can-you-no-longer-like-or-unlike-a-post/57141)

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**Author:** [@cappslock](https://meta.discourse.org/u/cappslock)\
**Replies:** 8\
**Last updated:** [September 17, 2018, 1:34pm UTC](https://meta.discourse.org/t/at-what-point-can-you-no-longer-like-or-unlike-a-post/57141 "2018-09-17T13:34:26Z")

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Searched and couldn’t find this in the forums. I’ve noticed that for older posts, you seemingly can’t like them (or unlike them if you’ve previously liked them). Is this setting configurable? Similarly, I’ve noticed you …

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## [Changes to copy/paste? Pasting formatted text inserts markdown](https://meta.discourse.org/t/changes-to-copy-paste-pasting-formatted-text-inserts-markdown/97342)

<div class="topic-metadata">

**Author:** [@aschrijver](https://meta.discourse.org/u/aschrijver)\
**Replies:** 2\
**Last updated:** [September 17, 2018, 11:47am UTC](https://meta.discourse.org/t/changes-to-copy-paste-pasting-formatted-text-inserts-markdown/97342 "2018-09-17T11:47:00Z")

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Was there a recent change to the Copy/Paste feature within the message dialog? I am noticing that formatted text now automatically leads to text with markdown commands in it, after I paste. This is for me not an ideal s…

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## [A way to force a user to get email notifications](https://meta.discourse.org/t/a-way-to-force-a-user-to-get-email-notifications/26140)

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**Author:** [@pitosalas](https://meta.discourse.org/u/pitosalas)\
**Replies:** 2\
**Last updated:** [September 17, 2018, 10:09am UTC](https://meta.discourse.org/t/a-way-to-force-a-user-to-get-email-notifications/26140 "2018-09-17T10:09:56Z")

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I am trying to get a new site going and as expected people are not visiting the site enough to see whatever activity may be happening. In order to help the ignition of discussion I was thinking that it would be good if …

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