# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=77

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 78

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## [Foundation theme?](https://meta.discourse.org/t/foundation-theme/370753)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 6\
**Last updated:** [June 27, 2025, 8:35am UTC](https://meta.discourse.org/t/foundation-theme/370753 "2025-06-27T08:35:28Z")

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Hi, a new theme appeared in my site, it’s called “Foundation”, I never installed it, do you know something about that ? Thanks !

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## [How do I make it show \[Login to see the link\] on any link in posts for logged-out users](https://meta.discourse.org/t/how-do-i-make-it-show-login-to-see-the-link-on-any-link-in-posts-for-logged-out-users/371932)

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**Author:** [@joshhabka](https://meta.discourse.org/u/joshhabka)\
**Replies:** 1\
**Last updated:** [June 27, 2025, 5:20am UTC](https://meta.discourse.org/t/how-do-i-make-it-show-login-to-see-the-link-on-any-link-in-posts-for-logged-out-users/371932 "2025-06-27T05:20:46Z")

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Just like the following: Link to their site: https://forums.apps4flip.com/d/529-top-sms-tools-and-hotlines

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## [Discourse AI image didn't load correctly](https://meta.discourse.org/t/discourse-ai-image-didnt-load-correctly/371708)

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**Author:** [@honeymoose](https://meta.discourse.org/u/honeymoose)\
**Replies:** 1\
**Last updated:** [June 27, 2025, 4:25am UTC](https://meta.discourse.org/t/discourse-ai-image-didnt-load-correctly/371708 "2025-06-27T04:25:44Z")

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For Discourse AI, the question and response all good. But the image didn’t insert to discourse message correctly. Any idea?

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## [Encountered difficult to understand problCompleted 500 Internal Server Error in 46ms (ActiveRecord: 0.0ms (0 queries, 0 cached) | GC: 0.2ms)](https://meta.discourse.org/t/encountered-difficult-to-understand-problcompleted-500-internal-server-error-in-46ms-activerecord-0-0ms-0-queries-0-cached-gc-0-2ms/371926)

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**Author:** [@whiteCows](https://meta.discourse.org/u/whiteCows)\
**Replies:** 1\
**Last updated:** [June 27, 2025, 3:11am UTC](https://meta.discourse.org/t/encountered-difficult-to-understand-problcompleted-500-internal-server-error-in-46ms-activerecord-0-0ms-0-queries-0-cached-gc-0-2ms/371926 "2025-06-27T03:11:58Z")

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Hello everyone, I am working on the integration reconstruction of discourse and encountered an unsolvable problem after updating the code. I hope to discuss it with everyone This is the code block I updated Then cli…

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## [\`personal\_messages:username\` search filter doesn't work](https://meta.discourse.org/t/personal-messages-username-search-filter-doesnt-work/371848)

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**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 2\
**Last updated:** [June 26, 2025, 4:50pm UTC](https://meta.discourse.org/t/personal-messages-username-search-filter-doesnt-work/371848 "2025-06-26T16:50:53Z")

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I tried this today and it didn’t work for me. For example I tried to find all discobot PMs and got no results. I also tried with other users, so I can rule out that it’s because discobot is a bot.

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## [How to automatically adjust iframe height for embedded wordpress posts](https://meta.discourse.org/t/how-to-automatically-adjust-iframe-height-for-embedded-wordpress-posts/127686)

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**Author:** [@jrgong](https://meta.discourse.org/u/jrgong)\
**Replies:** 18\
**Last updated:** [June 26, 2025, 3:37pm UTC](https://meta.discourse.org/t/how-to-automatically-adjust-iframe-height-for-embedded-wordpress-posts/127686 "2025-06-26T15:37:35Z")

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I am currently working on a custom embed template for wordpress posts so I can embed them via wp discourse plugin in an iframe Currently you can only add a fixed iframe height into the post. The post looks like this: h…

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## [Issue with Programmatically Sending Password Reset Emails in Bulk via /u/{username}/password-reset.json](https://meta.discourse.org/t/issue-with-programmatically-sending-password-reset-emails-in-bulk-via-u-username-password-reset-json/371762)

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**Author:** [@devrim](https://meta.discourse.org/u/devrim)\
**Replies:** 1\
**Last updated:** [June 26, 2025, 2:46pm UTC](https://meta.discourse.org/t/issue-with-programmatically-sending-password-reset-emails-in-bulk-via-u-username-password-reset-json/371762 "2025-06-26T14:46:56Z")

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Hello Discourse Community, I’m trying to automate sending password reset emails in bulk for users on our self-hosted Discourse instance (version 3.5.0.beta7-dev). The users are listed in a CSV file containing only custo…

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## [Updating discourse caused a lag](https://meta.discourse.org/t/updating-discourse-caused-a-lag/371717)

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**Author:** [@ice.d](https://meta.discourse.org/u/ice.d)\
**Replies:** 10\
**Last updated:** [June 26, 2025, 1:10pm UTC](https://meta.discourse.org/t/updating-discourse-caused-a-lag/371717 "2025-06-26T13:10:56Z")

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Hello I recently updated my discourse and for a while after it got pretty laggy

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## [Is it possible to hide the ‘keyboard shortcuts’ button?](https://meta.discourse.org/t/is-it-possible-to-hide-the-keyboard-shortcuts-button/371778)

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**Author:** [@Jerome-cockpitLAB](https://meta.discourse.org/u/Jerome-cockpitLAB)\
**Replies:** 7\
**Last updated:** [June 26, 2025, 10:00am UTC](https://meta.discourse.org/t/is-it-possible-to-hide-the-keyboard-shortcuts-button/371778 "2025-06-26T10:00:04Z")

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This is not the subject of this discussion, but do you know how to disable keyboard shortcuts? Thank you in advance.

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## [Plugins "Gamification" and "Reactions" unstalble for some reason](https://meta.discourse.org/t/plugins-gamification-and-reactions-unstalble-for-some-reason/371630)

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**Author:** [@kpums](https://meta.discourse.org/u/kpums)\
**Replies:** 11\
**Last updated:** [June 26, 2025, 7:27am UTC](https://meta.discourse.org/t/plugins-gamification-and-reactions-unstalble-for-some-reason/371630 "2025-06-26T07:27:01Z")

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Hello, Tried using Gamification and Reactions plugins. However these two plugins seem to be unstable in my test instance. So far tried rebuilding container to see if that changes anything - no changes. Also no issues w…

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## [How to remove powered by discourse text from footer](https://meta.discourse.org/t/how-to-remove-powered-by-discourse-text-from-footer/308309)

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**Author:** [@Jis\_h](https://meta.discourse.org/u/Jis_h)\
**Replies:** 7\
**Last updated:** [June 25, 2025, 9:44pm UTC](https://meta.discourse.org/t/how-to-remove-powered-by-discourse-text-from-footer/308309 "2025-06-25T21:44:40Z")

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Hi :waving\_hand: Im trying to remove the default powered by discourse text from footer . But I didn’t get relevant information from anywhere yet. Can anybody please explain how to do this. Thank you

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## [Migrated my old custom-built trail-journal/blog to Discourse](https://meta.discourse.org/t/migrated-my-old-custom-built-trail-journal-blog-to-discourse/370935)

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**Author:** [@dsims](https://meta.discourse.org/u/dsims)\
**Replies:** 3\
**Last updated:** [June 25, 2025, 8:13pm UTC](https://meta.discourse.org/t/migrated-my-old-custom-built-trail-journal-blog-to-discourse/370935 "2025-06-25T20:13:11Z")

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Way back in 2010 I built my own blog-like site to aggregate all the social media posts I was making while I thru-hiked the Appalachian Trail. The idea was that I could post, check-in, geo-tag, and upload to various servi…

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## [How to recalculate all trust\_levels?](https://meta.discourse.org/t/how-to-recalculate-all-trust-levels/370602)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 3\
**Last updated:** [June 25, 2025, 6:50pm UTC](https://meta.discourse.org/t/how-to-recalculate-all-trust-levels/370602 "2025-06-25T18:50:35Z")

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There was a rake jobs:recalculate\_trust\_level\_for\_all\_users, but it doesn’t seem to work anymore. Is there a method to recalculate all trust levels with ‘updated’ parameters? I changed the requirements of all of them, …

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## [Cloudflare Security WAF (Web Application Firewall) + Discourse?](https://meta.discourse.org/t/cloudflare-security-waf-web-application-firewall-discourse/305594)

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**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 1\
**Last updated:** [June 25, 2025, 3:07pm UTC](https://meta.discourse.org/t/cloudflare-security-waf-web-application-firewall-discourse/305594 "2025-06-25T15:07:03Z")

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“Better safe than sorry” ?! Hello Community, I’ve recently started securing my Discourse forums with Cloudflare. You never know how hackers and bots will get their hands on your server and user data in today’s (“Western…

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## [Troubleshooting Cheers score discrepancies](https://meta.discourse.org/t/troubleshooting-cheers-score-discrepancies/371488)

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**Author:** [@Tanmay\_Kapoor7](https://meta.discourse.org/u/Tanmay_Kapoor7)\
**Replies:** 5\
**Last updated:** [June 25, 2025, 2:56pm UTC](https://meta.discourse.org/t/troubleshooting-cheers-score-discrepancies/371488 "2025-06-25T14:56:25Z")

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Hey there, I am looking for how ‘Cheers’ value is calculated for any member of a community. We have a profile which has: 341 likes given 711 likes received 55 topics created 296 posts created 80 solutions given With …

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## [Cannot select author with the RSS feed polling plugin](https://meta.discourse.org/t/cannot-select-author-with-the-rss-feed-polling-plugin/371391)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 2\
**Last updated:** [June 25, 2025, 12:55pm UTC](https://meta.discourse.org/t/cannot-select-author-with-the-rss-feed-polling-plugin/371391 "2025-06-25T12:55:19Z")

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Hi, today I cannot select an author when adding a new RSS feed in the RSS feed polling plugin. All the other feeds are fine. I can see the dropdown list, I can select an author but then the author field remains empty. An…

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## [Group Invites and SSO](https://meta.discourse.org/t/group-invites-and-sso/371612)

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**Author:** [@J\_S\_R](https://meta.discourse.org/u/J_S_R)\
**Replies:** 0\
**Last updated:** [June 25, 2025, 9:04am UTC](https://meta.discourse.org/t/group-invites-and-sso/371612 "2025-06-25T09:04:48Z")

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I’m using Umbraco, and to enable users from our website to log in to Discourse, we’ve implemented a custom solution using DiscourseConnect. We’d like Discourse admins to be able to invite users to join a private group u…

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## [How to unclaim an item that I've claimed](https://meta.discourse.org/t/how-to-unclaim-an-item-that-ive-claimed/369878)

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**Author:** [@T\_Disco](https://meta.discourse.org/u/T_Disco)\
**Replies:** 7\
**Last updated:** [June 25, 2025, 8:19am UTC](https://meta.discourse.org/t/how-to-unclaim-an-item-that-ive-claimed/369878 "2025-06-25T08:19:45Z")

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How do I unclaim an item that I’ve claimed? The post in question has the text ‘You’ve claimed this item and can review it.’ displayed below it. I am logged in as an admin user. Thanks.

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## [Is Discourse not as smooth due to web app limitations](https://meta.discourse.org/t/is-discourse-not-as-smooth-due-to-web-app-limitations/371531)

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**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 3\
**Last updated:** [June 24, 2025, 6:14pm UTC](https://meta.discourse.org/t/is-discourse-not-as-smooth-due-to-web-app-limitations/371531 "2025-06-24T18:14:48Z")

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Is this a performance issue with Discourse, or am I the only one facing this due to phone specs? I’m on an iPhone 15 Pro, and probably 80% of my disk is free, with minimal RAM usage. Still, I can feel this. Also, I’m o…

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## [Custom badge description not showing up in "summary"](https://meta.discourse.org/t/custom-badge-description-not-showing-up-in-summary/371416)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 2\
**Last updated:** [June 24, 2025, 5:54pm UTC](https://meta.discourse.org/t/custom-badge-description-not-showing-up-in-summary/371416 "2025-06-24T17:54:45Z")

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A custom badge’s (short) description is not showing up in the /summary section of a user’s profile (example.com/u/username/summary), but shows up in the /badges section (example.com/u/username/badges).

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## [Disable auto-emoji in chat](https://meta.discourse.org/t/disable-auto-emoji-in-chat/322137)

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**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 2\
**Last updated:** [June 24, 2025, 4:39pm UTC](https://meta.discourse.org/t/disable-auto-emoji-in-chat/322137 "2025-06-24T16:39:48Z")

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Hi! is there a way to disable auto-emoji such as :slight\_smile: :) in the chat too? Right now the setting only applies to topic and posts.

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## [Sub-sections on the sidebar without sub-categories](https://meta.discourse.org/t/sub-sections-on-the-sidebar-without-sub-categories/370357)

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**Author:** [@mrmowji](https://meta.discourse.org/u/mrmowji)\
**Replies:** 4\
**Last updated:** [June 24, 2025, 7:17am UTC](https://meta.discourse.org/t/sub-sections-on-the-sidebar-without-sub-categories/370357 "2025-06-24T07:17:51Z")

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I already searched but I couldn’t find how I can have nested sections on the sidebar. Something like this (from Discourse Doc Categories - #112 by tknospdr): Although there, clicking on each section/sub-section (to e…

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## [Redirect logged-in users to conversations page](https://meta.discourse.org/t/redirect-logged-in-users-to-conversations-page/371350)

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**Author:** [@BrianC](https://meta.discourse.org/u/BrianC)\
**Replies:** 6\
**Last updated:** [June 23, 2025, 7:12pm UTC](https://meta.discourse.org/t/redirect-logged-in-users-to-conversations-page/371350 "2025-06-23T19:12:14Z")

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Greetings, I am trying to figure out how to redirect any logged in user to my discourse-ai/ai-bot/conversations page. I would like every logged in user to see this page when logged in. I can use menus for access to /l…

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## [How to set the home page to be an AI bot? ex: ask.discourse.com](https://meta.discourse.org/t/how-to-set-the-home-page-to-be-an-ai-bot-ex-ask-discourse-com/365126)

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**Author:** [@kuaza](https://meta.discourse.org/u/kuaza)\
**Replies:** 13\
**Last updated:** [June 1, 2025, 3:57pm UTC](https://meta.discourse.org/t/how-to-set-the-home-page-to-be-an-ai-bot-ex-ask-discourse-com/365126 "2025-06-01T15:57:05Z")

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Is it possible to configure the homepage of this site to directly feature AI, similar to this example: https://ask.discourse.com/? A few additional questions: (If it is paid, perhaps someone could offer a solution) Can…

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## [Hide page?](https://meta.discourse.org/t/hide-page/371369)

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**Author:** [@tknospdr](https://meta.discourse.org/u/tknospdr)\
**Replies:** 1\
**Last updated:** [June 23, 2025, 5:52pm UTC](https://meta.discourse.org/t/hide-page/371369 "2025-06-23T17:52:26Z")

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Is there a way to completely hide the ‘/categories’ page from anyone that isn’t an admin? If that’s not a reasonable request, can someone help me track down the elements needed to hide the “All categories” link in the s…

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## [Can topic creation be disabled for Group Membership](https://meta.discourse.org/t/can-topic-creation-be-disabled-for-group-membership/371304)

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**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 3\
**Last updated:** [June 23, 2025, 4:56pm UTC](https://meta.discourse.org/t/can-topic-creation-be-disabled-for-group-membership/371304 "2025-06-23T16:56:22Z")

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Is it possible to remove topic creation for Group Membership? The feature feels extra; the accept/reject function on the membership page itself is enough. I was wondering if, even when topics are created, they can be aut…

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## [How can I download a spreadsheet of the user directory?](https://meta.discourse.org/t/how-can-i-download-a-spreadsheet-of-the-user-directory/246333)

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**Author:** [@snehbaxi](https://meta.discourse.org/u/snehbaxi)\
**Replies:** 8\
**Last updated:** [June 23, 2025, 4:03pm UTC](https://meta.discourse.org/t/how-can-i-download-a-spreadsheet-of-the-user-directory/246333 "2025-06-23T16:03:33Z")

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How do I download a spreadsheet which was earlier possible?

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## [2 Emails stuck in mailq](https://meta.discourse.org/t/2-emails-stuck-in-mailq/371320)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 2\
**Last updated:** [June 23, 2025, 12:12pm UTC](https://meta.discourse.org/t/2-emails-stuck-in-mailq/371320 "2025-06-23T12:12:09Z")

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Hello, I have run cd /var/discourse .\\launcher enter mail-receiver mailq and it shows for the last 2 hours 2 emails are stuck in the queue, (temporary failure) i then run tail -f /shared/log/rails/production.log …

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## [Hooks from: & to: syntax in yml to disable anonymous searches](https://meta.discourse.org/t/hooks-from-to-syntax-in-yml-to-disable-anonymous-searches/370952)

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**Author:** [@opcourdis](https://meta.discourse.org/u/opcourdis)\
**Replies:** 8\
**Last updated:** [June 23, 2025, 8:43am UTC](https://meta.discourse.org/t/hooks-from-to-syntax-in-yml-to-disable-anonymous-searches/370952 "2025-06-23T08:43:02Z")

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Hi, I would like to rebuild the app including some modification to a file in order to disable the search feature for anonymous users.(more than with just css) Can anyone provide me some documentation for the syntax of t…

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## [Creating subdirectories in a Discourse hosting environment](https://meta.discourse.org/t/creating-subdirectories-in-a-discourse-hosting-environment/371231)

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**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 2\
**Last updated:** [June 23, 2025, 8:27am UTC](https://meta.discourse.org/t/creating-subdirectories-in-a-discourse-hosting-environment/371231 "2025-06-23T08:27:23Z")

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Is there any documentation on creating a subdirectory in the same instance where Discourse is hosted? For example, let’s say my forum is running on example.com, and I would like to host some other files on example.com/c…

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