# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=770

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 771

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## [How can a user self-delete?](https://meta.discourse.org/t/how-can-a-user-self-delete/26227)

<div class="topic-metadata">

**Author:** [@rodrigofarcas](https://meta.discourse.org/u/rodrigofarcas)\
**Replies:** 5\
**Last updated:** [September 17, 2018, 7:50am UTC](https://meta.discourse.org/t/how-can-a-user-self-delete/26227 "2018-09-17T07:50:15Z")

</div>

Some users want to be able to self-delete. Is it possible to allow this?

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## [If fixed ordering for forums, quick reply category selector should also follow that order](https://meta.discourse.org/t/if-fixed-ordering-for-forums-quick-reply-category-selector-should-also-follow-that-order/26204)

<div class="topic-metadata">

**Author:** [@rodrigofarcas](https://meta.discourse.org/u/rodrigofarcas)\
**Replies:** 2\
**Last updated:** [September 17, 2018, 2:10am UTC](https://meta.discourse.org/t/if-fixed-ordering-for-forums-quick-reply-category-selector-should-also-follow-that-order/26204 "2018-09-17T02:10:48Z")

</div>

I’m using fixed ordering for forums, but I see this order is not being used in the category selector when creating a new topic. I think it should.

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## [How many subcategory levels Discourse allows?](https://meta.discourse.org/t/how-many-subcategory-levels-discourse-allows/26198)

<div class="topic-metadata">

**Author:** [@rodrigofarcas](https://meta.discourse.org/u/rodrigofarcas)\
**Replies:** 1\
**Last updated:** [March 11, 2015, 3:25am UTC](https://meta.discourse.org/t/how-many-subcategory-levels-discourse-allows/26198 "2015-03-11T03:25:31Z")

</div>

Seems only 2 or I am missing something?

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## [Bad object in GitHub repo](https://meta.discourse.org/t/bad-object-in-github-repo/26134)

<div class="topic-metadata">

**Author:** [@floriandotorg](https://meta.discourse.org/u/floriandotorg)\
**Replies:** 7\
**Last updated:** [September 16, 2018, 9:44pm UTC](https://meta.discourse.org/t/bad-object-in-github-repo/26134 "2018-09-16T21:44:57Z")

</div>

Hi, we’ve encountered the following problem: git clone https://github.com/discourse/discourse.git cd discourse/ git show 92dc829df56cf5166bdeb0b2463a0b1bcbac8238 fatal: bad object 92dc829df56cf5166bdeb0b2463a0b1bcbac82…

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## [Allowing users to delete replies to their topics?](https://meta.discourse.org/t/allowing-users-to-delete-replies-to-their-topics/26137)

<div class="topic-metadata">

**Author:** [@KevinWorkman](https://meta.discourse.org/u/KevinWorkman)\
**Replies:** 4\
**Last updated:** [March 9, 2015, 10:29pm UTC](https://meta.discourse.org/t/allowing-users-to-delete-replies-to-their-topics/26137 "2015-03-09T22:29:36Z")

</div>

I’d like to allow users to delete replies to topics they start in a specific category. I’m looking for this feature because I’m treating a category as a way for users to post drafts (of tutorials) that other users can r…

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## [What are the activity limits to be able to delete our own account?](https://meta.discourse.org/t/what-are-the-activity-limits-to-be-able-to-delete-our-own-account/276048)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 1\
**Last updated:** [September 16, 2018, 2:05pm UTC](https://meta.discourse.org/t/what-are-the-activity-limits-to-be-able-to-delete-our-own-account/276048 "2018-09-16T14:05:54Z")

</div>

May I ask what the default activity limit for this is? (days and posts?)

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## [S3 Backup ... suspect access issue](https://meta.discourse.org/t/s3-backup-suspect-access-issue/97134)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 3\
**Last updated:** [September 16, 2018, 11:31am UTC](https://meta.discourse.org/t/s3-backup-suspect-access-issue/97134 "2018-09-16T11:31:14Z")

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Getting an Access Denied issue in error log … which seems to be causing Sidekiq to stay paused after backups!! (which is interesting on its own) - is my access policy on IAM not generous enough?: { "Version": "201…

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## [Need CSS selector for mobile new topic screen](https://meta.discourse.org/t/need-css-selector-for-mobile-new-topic-screen/97272)

<div class="topic-metadata">

**Author:** [@Lew\_Grothe](https://meta.discourse.org/u/Lew_Grothe)\
**Replies:** 2\
**Last updated:** [September 15, 2018, 11:16pm UTC](https://meta.discourse.org/t/need-css-selector-for-mobile-new-topic-screen/97272 "2018-09-15T23:16:21Z")

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On our forum (where we have a header), on a mobile phone, when a member selects “new topic,” the navigation header disappears but it leaves up our top level header which is in the way of the new topic form. We want t…

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## [Found My Clone Discourse Website on another domain](https://meta.discourse.org/t/found-my-clone-discourse-website-on-another-domain/97171)

<div class="topic-metadata">

**Author:** [@gumboy](https://meta.discourse.org/u/gumboy)\
**Replies:** 12\
**Last updated:** [September 15, 2018, 4:50pm UTC](https://meta.discourse.org/t/found-my-clone-discourse-website-on-another-domain/97171 "2018-09-15T16:50:27Z")

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Hello all, I’ve installed discourse on sub-domain of my root domain. But today I found while surfing on google with my keywords one similar (Clone) discourse forum like mine on a different domain. Everything is the same…

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## [Hosted Discourse in 5$ Droplet Not working properly](https://meta.discourse.org/t/hosted-discourse-in-5-droplet-not-working-properly/97251)

<div class="topic-metadata">

**Author:** [@Varun\_Deva](https://meta.discourse.org/u/Varun_Deva)\
**Replies:** 6\
**Last updated:** [September 15, 2018, 10:40am UTC](https://meta.discourse.org/t/hosted-discourse-in-5-droplet-not-working-properly/97251 "2018-09-15T10:40:38Z")

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Hello Installed Droplet in 5$ Droplet of Digital Ocean Link is here - forum.bustudymate.in Everytime it gives Error 502 Bad Gateway in admin/upgrade it showing error now emails arent sending showing another warnin…

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## [Disable load times shown at left margin of screen](https://meta.discourse.org/t/disable-load-times-shown-at-left-margin-of-screen/26986)

<div class="topic-metadata">

**Author:** [@apotry](https://meta.discourse.org/u/apotry)\
**Replies:** 12\
**Last updated:** [September 15, 2018, 10:30am UTC](https://meta.discourse.org/t/disable-load-times-shown-at-left-margin-of-screen/26986 "2018-09-15T10:30:09Z")

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I’m running the docker install, imported a vbulletin database and finally got everything working. Unfortunately, the load times info still show up at the left-hand side of the screen. Is there a setting in the database t…

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## [Cannot upgrade to 2.1.0](https://meta.discourse.org/t/cannot-upgrade-to-2-1-0/97216)

<div class="topic-metadata">

**Author:** [@VojtechMyslivec](https://meta.discourse.org/u/VojtechMyslivec)\
**Replies:** 6\
**Last updated:** [September 14, 2018, 9:42pm UTC](https://meta.discourse.org/t/cannot-upgrade-to-2-1-0/97216 "2018-09-14T21:42:35Z")

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Hello, I operate Discourse for several months on my VPS. It is installed with discourse\_docker repository. I have done some upgrades via both web and CLI in the past. Now I have encountered an issue while upgrading the…

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## [Possible to show users what platforms are linked to their account?](https://meta.discourse.org/t/possible-to-show-users-what-platforms-are-linked-to-their-account/87940)

<div class="topic-metadata">

**Author:** [@dmr83457](https://meta.discourse.org/u/dmr83457)\
**Replies:** 10\
**Last updated:** [September 14, 2018, 7:25pm UTC](https://meta.discourse.org/t/possible-to-show-users-what-platforms-are-linked-to-their-account/87940 "2018-09-14T19:25:35Z")

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We are considering building out some functionality around tools which may require the user to have their discourse account linked to one or more platforms. I have logged into meta.discourse with various social media log…

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## [What should I key in SMTP\_ADDRESS during installation?](https://meta.discourse.org/t/what-should-i-key-in-smtp-address-during-installation/97173)

<div class="topic-metadata">

**Author:** [@sunhwa.yoo](https://meta.discourse.org/u/sunhwa.yoo)\
**Replies:** 1\
**Last updated:** [September 14, 2018, 11:28am UTC](https://meta.discourse.org/t/what-should-i-key-in-smtp-address-during-installation/97173 "2018-09-14T11:28:04Z")

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I’m installing Discourse now. And I’m confronted with SMTP\_ADDRESS… What should I key in here? I have no idea… please help me

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## ['Default Locale' stopped working (again)](https://meta.discourse.org/t/default-locale-stopped-working-again/95631)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 12\
**Last updated:** [September 14, 2018, 6:37pm UTC](https://meta.discourse.org/t/default-locale-stopped-working-again/95631 "2018-09-14T18:37:07Z")

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The Default Locale bug seems to have come back. Latest discourse, new install, I selected “Français” during the wizard setup, and got an English setup. So I went to the Admin settings and changed the default locale setti…

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## [Discourse SEO with SSO login?](https://meta.discourse.org/t/discourse-seo-with-sso-login/97194)

<div class="topic-metadata">

**Author:** [@porowns](https://meta.discourse.org/u/porowns)\
**Replies:** 3\
**Last updated:** [September 14, 2018, 5:21pm UTC](https://meta.discourse.org/t/discourse-seo-with-sso-login/97194 "2018-09-14T17:21:36Z")

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Is there a way for Discourse SEO to work with SSO? Currently, links to specific threads and whatnot will show the login page’s SEO, which makes sense, because the external links won’t be authenticated. Is there a craft…

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## [Gravatar pictures not displaying](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176)

<div class="topic-metadata">

**Author:** [@stanislaw](https://meta.discourse.org/u/stanislaw)\
**Replies:** 17\
**Last updated:** [September 14, 2018, 4:02pm UTC](https://meta.discourse.org/t/gravatar-pictures-not-displaying/95176 "2018-09-14T16:02:36Z")

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Hi, I have Discourse standalone instance of v2.0.3 +2 and none of my users can set Gravatar pictures: no errors shown, logs are clear, but picture is always empty. I searched in this forum on this problem, but haven’t …

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## [Users losing group status?](https://meta.discourse.org/t/users-losing-group-status/96790)

<div class="topic-metadata">

**Author:** [@Edward\_Weiss](https://meta.discourse.org/u/Edward_Weiss)\
**Replies:** 15\
**Last updated:** [September 14, 2018, 12:32pm UTC](https://meta.discourse.org/t/users-losing-group-status/96790 "2018-09-14T12:32:05Z")

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Hi all, I’m currently using Discourse as a successor to a MailMan listserv. It’s been working very well so far. Membership is handled through a Wordpress site and the PaidMembershipsPro plugin. Group membership is sent …

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## [How can I delete or undelete topics?](https://meta.discourse.org/t/how-can-i-delete-or-undelete-topics/41700)

<div class="topic-metadata">

**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 30\
**Last updated:** [September 14, 2018, 8:02am UTC](https://meta.discourse.org/t/how-can-i-delete-or-undelete-topics/41700 "2018-09-14T08:02:56Z")

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I used the embedded feature to tie together a blog with my forum. While testing I deleted all those posts. Now that I’m trying to re-create the integration I realised that deleting posts just don’t actually delete them, …

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## [Half the Images of a Thread Have Disappeared Even Though they are Still Accessible in the Uploads File on the VPS](https://meta.discourse.org/t/half-the-images-of-a-thread-have-disappeared-even-though-they-are-still-accessible-in-the-uploads-file-on-the-vps/97136)

<div class="topic-metadata">

**Author:** [@ParticlProject](https://meta.discourse.org/u/ParticlProject)\
**Replies:** 2\
**Last updated:** [September 14, 2018, 3:28am UTC](https://meta.discourse.org/t/half-the-images-of-a-thread-have-disappeared-even-though-they-are-still-accessible-in-the-uploads-file-on-the-vps/97136 "2018-09-14T03:28:59Z")

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Title says it all. Problematic Link: Buy particl.community – Premium Expired .community Domain on GoDaddy | ExpiredDomains.com We are currently running a meme contest within our community and out thread containing all …

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## [Update web and data containers fails at rake db:migrate with PG::ConnectionBad](https://meta.discourse.org/t/update-web-and-data-containers-fails-at-rake-db-migrate-with-pg-connectionbad/97118)

<div class="topic-metadata">

**Author:** [@ZackFea](https://meta.discourse.org/u/ZackFea)\
**Replies:** 2\
**Last updated:** [September 13, 2018, 11:39pm UTC](https://meta.discourse.org/t/update-web-and-data-containers-fails-at-rake-db-migrate-with-pg-connectionbad/97118 "2018-09-13T23:39:37Z")

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I did try to update my discourse to latest version using the ./launcher rebuild mywebcontainer command. This fails, see log below. I did try to resolve this by remove all plugins from my yml config, didnt work. Rebuild t…

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## [Create manual user with local users turned off and using OAuth2](https://meta.discourse.org/t/create-manual-user-with-local-users-turned-off-and-using-oauth2/97056)

<div class="topic-metadata">

**Author:** [@jerdog](https://meta.discourse.org/u/jerdog)\
**Replies:** 2\
**Last updated:** [September 12, 2018, 8:24pm UTC](https://meta.discourse.org/t/create-manual-user-with-local-users-turned-off-and-using-oauth2/97056 "2018-09-12T20:24:04Z")

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We are setup to not allow local users, and only authenticate via OAuth2. I would like to create manual users for use in API access but can’t find a way to do so via search.

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## [How to stop Discourse posting moderation actions as posts?](https://meta.discourse.org/t/how-to-stop-discourse-posting-moderation-actions-as-posts/25693)

<div class="topic-metadata">

**Author:** [@rodrigofarcas](https://meta.discourse.org/u/rodrigofarcas)\
**Replies:** 1\
**Last updated:** [February 25, 2015, 7:01pm UTC](https://meta.discourse.org/t/how-to-stop-discourse-posting-moderation-actions-as-posts/25693 "2015-02-25T19:01:28Z")

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Is there a way to de-activate the feature that makes a posts explaining things like “This post is now closed, pinned, etc” ? Thanks!

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## [Any way to disable "auto reply" when I close/edit a topic?](https://meta.discourse.org/t/any-way-to-disable-auto-reply-when-i-close-edit-a-topic/25573)

<div class="topic-metadata">

**Author:** [@MiguelAngelLV](https://meta.discourse.org/u/MiguelAngelLV)\
**Replies:** 1\
**Last updated:** [February 23, 2015, 5:19pm UTC](https://meta.discourse.org/t/any-way-to-disable-auto-reply-when-i-close-edit-a-topic/25573 "2015-02-23T17:19:21Z")

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When I close, fixed, etc… a topic, Discourse create auto-reply with the change. Any way to disable this?

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## [Help understanding the structure of using discourse + static website](https://meta.discourse.org/t/help-understanding-the-structure-of-using-discourse-static-website/25557)

<div class="topic-metadata">

**Author:** [@anomaly47](https://meta.discourse.org/u/anomaly47)\
**Replies:** 3\
**Last updated:** [February 23, 2015, 7:48am UTC](https://meta.discourse.org/t/help-understanding-the-structure-of-using-discourse-static-website/25557 "2015-02-23T07:48:25Z")

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Forgive me if this is really juvenile. I’m new to ruby dev. So I have a beautiful installation of discourse up and running on digitalocean. I am waiting for my DNS servers to propogate now that I’ve directed them at m…

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## [HMAC-256 example on Official SSO page](https://meta.discourse.org/t/hmac-256-example-on-official-sso-page/92546)

<div class="topic-metadata">

**Author:** [@jehrlich](https://meta.discourse.org/u/jehrlich)\
**Replies:** 3\
**Last updated:** [September 11, 2018, 8:47pm UTC](https://meta.discourse.org/t/hmac-256-example-on-official-sso-page/92546 "2018-09-11T20:47:45Z")

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Official Single-Sign-On for Discourse (sso) has an HMAC-256 encoding “Real world example” I cannot duplicate. There is an extra “'\\n” appended to the Base64 encoded string, it should be bm9uY2U9Y2I2ODI1MWVlZmI1MjEx…

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## [Usernames getting modified – numeral "1" being added](https://meta.discourse.org/t/usernames-getting-modified-numeral-1-being-added/96982)

<div class="topic-metadata">

**Author:** [@tnorthcutt](https://meta.discourse.org/u/tnorthcutt)\
**Replies:** 4\
**Last updated:** [September 11, 2018, 8:22pm UTC](https://meta.discourse.org/t/usernames-getting-modified-numeral-1-being-added/96982 "2018-09-11T20:22:02Z")

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I run a Discourse instance and WordPress site, using the Discourse SSO plugin (which is awesome). Recently, two (out of 50+) had 1 appended to their usernames in Discourse. Their usernames on the WordPress site remains …

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## [Demoting users whom are not active](https://meta.discourse.org/t/demoting-users-whom-are-not-active/96238)

<div class="topic-metadata">

**Author:** [@rebel](https://meta.discourse.org/u/rebel)\
**Replies:** 4\
**Last updated:** [September 11, 2018, 5:32pm UTC](https://meta.discourse.org/t/demoting-users-whom-are-not-active/96238 "2018-09-11T17:32:28Z")

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Hi everyone, I run a private invite-only discourse server. Thanks to the simple installation etc I have been able to keep it live since 2016 (apart from one broken issue when upgrading the docker). Is it possible to ki…

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## [I can't delete a category or topic description](https://meta.discourse.org/t/i-cant-delete-a-category-or-topic-description/96737)

<div class="topic-metadata">

**Author:** [@Sevosik](https://meta.discourse.org/u/Sevosik)\
**Replies:** 27\
**Last updated:** [September 11, 2018, 4:59pm UTC](https://meta.discourse.org/t/i-cant-delete-a-category-or-topic-description/96737 "2018-09-11T16:59:56Z")

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I have no clue what happend but for some reason i just can’t delete category or its topic…

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## [Does using Apache or NGINX for a WP installation make a difference for the Discourse integration?](https://meta.discourse.org/t/does-using-apache-or-nginx-for-a-wp-installation-make-a-difference-for-the-discourse-integration/96961)

<div class="topic-metadata">

**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\
**Replies:** 3\
**Last updated:** [September 11, 2018, 4:17pm UTC](https://meta.discourse.org/t/does-using-apache-or-nginx-for-a-wp-installation-make-a-difference-for-the-discourse-integration/96961 "2018-09-11T16:17:37Z")

</div>

I’m going to install WP on a Digital Ocean droplet and connect it to my Discourse instance which is on another droplet. I wanted to get some opinions from the Discourse community on whether to set up WP on a LEMP (NGINX…

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