# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=771

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 772

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## [How to enable email templates](https://meta.discourse.org/t/how-to-enable-email-templates/76638)

<div class="topic-metadata">

**Author:** [@communitygal](https://meta.discourse.org/u/communitygal)\
**Replies:** 4\
**Last updated:** [September 11, 2018, 1:01pm UTC](https://meta.discourse.org/t/how-to-enable-email-templates/76638 "2018-09-11T13:01:57Z")

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In the admin console, I have gone to Customize- \> Email templates and would like to send one of the templates as a welcome. How can I adjust the settings for different templates? For example, sending a welcome template …

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## [Night Mode / Alternate Theme?](https://meta.discourse.org/t/night-mode-alternate-theme/25509)

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**Author:** [@BLU](https://meta.discourse.org/u/BLU)\
**Replies:** 1\
**Last updated:** [September 11, 2018, 12:04pm UTC](https://meta.discourse.org/t/night-mode-alternate-theme/25509 "2018-09-11T12:04:31Z")

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Hey there, I was wondering if it is currently possible to add or if it is possible to sort of jerry rig a night mode into Discourse. The base theme is very white and I think it would be nice to enable an option for a nig…

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## [Disable “?u=\<user\>” in shared links](https://meta.discourse.org/t/disable-u-user-in-shared-links/25356)

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**Author:** [@jooize](https://meta.discourse.org/u/jooize)\
**Replies:** 10\
**Last updated:** [September 11, 2018, 7:21am UTC](https://meta.discourse.org/t/disable-u-user-in-shared-links/25356 "2018-09-11T07:21:10Z")

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When you copy a link via the Share button Discourse appends “?u=jooize” (in my case). I want to disable this, can I do that without modifying the source code?

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## [Slow performance due to per query latency connecting to database?](https://meta.discourse.org/t/slow-performance-due-to-per-query-latency-connecting-to-database/96907)

<div class="topic-metadata">

**Author:** [@Mark.Wahl](https://meta.discourse.org/u/Mark.Wahl)\
**Replies:** 8\
**Last updated:** [September 11, 2018, 2:11am UTC](https://meta.discourse.org/t/slow-performance-due-to-per-query-latency-connecting-to-database/96907 "2018-09-11T02:11:11Z")

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I have installed discourse and noticed 1 second page loads in some cases. I enabled logging of queries on postgresql and noticed all queries executed in less than 10 milliseconds. However, looking at the /var/www/discour…

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## [How can I insert users details in to CRM as soon as user signup on discourse](https://meta.discourse.org/t/how-can-i-insert-users-details-in-to-crm-as-soon-as-user-signup-on-discourse/25064)

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**Author:** [@lovechopra1](https://meta.discourse.org/u/lovechopra1)\
**Replies:** 4\
**Last updated:** [September 10, 2018, 8:14pm UTC](https://meta.discourse.org/t/how-can-i-insert-users-details-in-to-crm-as-soon-as-user-signup-on-discourse/25064 "2018-09-10T20:14:40Z")

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We are using a CRM which already have API for inserting leads. Now as soon as user signup on discourse I want to call CRM’s insert lead API and want to insert user details like Name, Email and custom fields into CRM, ple…

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## [Wow, Amazon closed my Associate account because of one-boxing?!](https://meta.discourse.org/t/wow-amazon-closed-my-associate-account-because-of-one-boxing/94438)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 11\
**Last updated:** [September 10, 2018, 12:59pm UTC](https://meta.discourse.org/t/wow-amazon-closed-my-associate-account-because-of-one-boxing/94438 "2018-09-10T12:59:56Z")

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Houston we have a problem: My Amazon Associate account was closed because of one-boxing. They claimed that reproducing the logo locally was a violation of their trademark. I went to the page to find what was wrong and…

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## [WP Discourse and custom post types in Wordpress](https://meta.discourse.org/t/wp-discourse-and-custom-post-types-in-wordpress/96804)

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**Author:** [@dirkprimbs](https://meta.discourse.org/u/dirkprimbs)\
**Replies:** 4\
**Last updated:** [September 10, 2018, 5:12am UTC](https://meta.discourse.org/t/wp-discourse-and-custom-post-types-in-wordpress/96804 "2018-09-10T05:12:25Z")

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Hi I’m trying to configure Discourse as commenting system for my wordpress based podcast pages (e.g. this one) For my podcast posts I use a plugin called podlove which creates a custom post type called “episode” for pod…

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## [Stream of user like events](https://meta.discourse.org/t/stream-of-user-like-events/96772)

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**Author:** [@johncmckim](https://meta.discourse.org/u/johncmckim)\
**Replies:** 2\
**Last updated:** [September 10, 2018, 1:45am UTC](https://meta.discourse.org/t/stream-of-user-like-events/96772 "2018-09-10T01:45:55Z")

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I couldn’t find an answer to this in the docs or after digging into the code. I’m interested in adopting discourse. A key use case for us is to integrate it with our platform’s gamification engine. I want to be able to i…

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## [Reply option not showing on discobot's first message](https://meta.discourse.org/t/reply-option-not-showing-on-discobots-first-message/96811)

<div class="topic-metadata">

**Author:** [@jackson1442](https://meta.discourse.org/u/jackson1442)\
**Replies:** 8\
**Last updated:** [September 10, 2018, 12:51am UTC](https://meta.discourse.org/t/reply-option-not-showing-on-discobots-first-message/96811 "2018-09-10T00:51:03Z")

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I’m trying to get an install up and running, but have hit an issue. One of my new users has reported that you can’t reply to discobot, even after the second message. I, as an admin, have been able to do so, but am not su…

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## [Do we need the number at the end of the URL?](https://meta.discourse.org/t/do-we-need-the-number-at-the-end-of-the-url/25172)

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**Author:** [@godmoneytrust](https://meta.discourse.org/u/godmoneytrust)\
**Replies:** 2\
**Last updated:** [February 12, 2015, 10:56pm UTC](https://meta.discourse.org/t/do-we-need-the-number-at-the-end-of-the-url/25172 "2015-02-12T22:56:30Z")

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I noticed that if I use the following URL: http://conversations.christiansimplicity.com/t/free-spending-your-time-and-money-on-what-matters-most It automatically redirects to http://conversations.christiansimplicity.c…

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## [SparkPost is asking me to verify domain ownership](https://meta.discourse.org/t/sparkpost-is-asking-me-to-verify-domain-ownership/96736)

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**Author:** [@CharlesD](https://meta.discourse.org/u/CharlesD)\
**Replies:** 10\
**Last updated:** [September 9, 2018, 7:01am UTC](https://meta.discourse.org/t/sparkpost-is-asking-me-to-verify-domain-ownership/96736 "2018-09-09T07:01:34Z")

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SparkPost is asking me to verify ownership and have NO idea how to upload the txt and how to create a subdomain within Discourse , where are the www folder where I can upload the txt. I’m used to Apache, Nginx, Vbullet…

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## [553 Envelope From email address not allowed error](https://meta.discourse.org/t/553-envelope-from-email-address-not-allowed-error/96740)

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**Author:** [@Falenstarr](https://meta.discourse.org/u/Falenstarr)\
**Replies:** 2\
**Last updated:** [September 8, 2018, 11:06pm UTC](https://meta.discourse.org/t/553-envelope-from-email-address-not-allowed-error/96740 "2018-09-08T23:06:58Z")

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Hello everyone, I just set up a discourse server for the first time and i think ive gotten everything correct, except i had to use the cd /var/discourse ./launcher enter app rake admin:create command to be able to get …

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## [Hidden content/posts only visible by admins](https://meta.discourse.org/t/hidden-content-posts-only-visible-by-admins/29967)

<div class="topic-metadata">

**Author:** [@Webinsane](https://meta.discourse.org/u/Webinsane)\
**Replies:** 3\
**Last updated:** [September 8, 2018, 11:02pm UTC](https://meta.discourse.org/t/hidden-content-posts-only-visible-by-admins/29967 "2018-09-08T23:02:28Z")

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I searched for answer and no luck. Is there possibility to have option for regular user to mark the post as hidden from public or viewable only by admins. We have few clients that want to leave credential and to avoid op…

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## [Ability for admin to completely hide a category and its topics?](https://meta.discourse.org/t/ability-for-admin-to-completely-hide-a-category-and-its-topics/25141)

<div class="topic-metadata">

**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 11\
**Last updated:** [September 8, 2018, 9:17pm UTC](https://meta.discourse.org/t/ability-for-admin-to-completely-hide-a-category-and-its-topics/25141 "2018-09-08T21:17:31Z")

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I don’t suppose there is a way to completely hide a category and its topics from all views. I want to have admin access but not have to see any discussions in one particular category on my forum that is reserved for lead…

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## [Archiving a category](https://meta.discourse.org/t/archiving-a-category/96743)

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**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 2\
**Last updated:** [September 8, 2018, 4:50pm UTC](https://meta.discourse.org/t/archiving-a-category/96743 "2018-09-08T16:50:25Z")

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Continuing the discussion from How should category archiving work?: Today I wanted to “archive a category”. Archive each topic in the category Create an Archive group owned by the system user, with no members Remove a…

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## [New users with only 1 post can delete their account?](https://meta.discourse.org/t/new-users-with-only-1-post-can-delete-their-account/25009)

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**Author:** [@Mohammad](https://meta.discourse.org/u/Mohammad)\
**Replies:** 11\
**Last updated:** [February 10, 2015, 4:51pm UTC](https://meta.discourse.org/t/new-users-with-only-1-post-can-delete-their-account/25009 "2015-02-10T16:51:02Z")

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With the new Discourse update, I just came to know that users can now delete their accounts and with the delete button pressed goes all their contributed topics and posts? But why have you guys allowed this option? Why w…

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## [What is the impact to the message when I "Archive" it?](https://meta.discourse.org/t/what-is-the-impact-to-the-message-when-i-archive-it/96676)

<div class="topic-metadata">

**Author:** [@Thomas\_G](https://meta.discourse.org/u/Thomas_G)\
**Replies:** 2\
**Last updated:** [September 7, 2018, 7:30pm UTC](https://meta.discourse.org/t/what-is-the-impact-to-the-message-when-i-archive-it/96676 "2018-09-07T19:30:02Z")

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Hello discourse community, I have been working on making a profile tutorial for my community and came up with the following question: What’s the impact to the message when I Archive it? I know the consequences when a m…

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## [Intermitent Rendering Error](https://meta.discourse.org/t/intermitent-rendering-error/96648)

<div class="topic-metadata">

**Author:** [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)\
**Replies:** 4\
**Last updated:** [September 7, 2018, 4:55pm UTC](https://meta.discourse.org/t/intermitent-rendering-error/96648 "2018-09-07T16:55:28Z")

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Hi All, I’m having an issue that I can’t pin point and its driving me crazy. Some of my users including me are getting an intermitent invalid load state on the site. Console shows this error when it happens. Site l…

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## [New user created, but not logged in](https://meta.discourse.org/t/new-user-created-but-not-logged-in/96578)

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**Author:** [@Jason\_Howe](https://meta.discourse.org/u/Jason_Howe)\
**Replies:** 2\
**Last updated:** [September 7, 2018, 4:49pm UTC](https://meta.discourse.org/t/new-user-created-but-not-logged-in/96578 "2018-09-07T16:49:52Z")

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I’m working on configuring SSO for my site. I have the endpoint set, and the endpoint is succesfully creating, hashing and signing the payload. When the browser redirects back to the /session/sso\_login endpoint, the us…

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## [Creating new topic by API - how do you know which topic ID to use?](https://meta.discourse.org/t/creating-new-topic-by-api-how-do-you-know-which-topic-id-to-use/96633)

<div class="topic-metadata">

**Author:** [@lazar\_gilbert](https://meta.discourse.org/u/lazar_gilbert)\
**Replies:** 2\
**Last updated:** [September 7, 2018, 2:22pm UTC](https://meta.discourse.org/t/creating-new-topic-by-api-how-do-you-know-which-topic-id-to-use/96633 "2018-09-07T14:22:39Z")

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The api (Discourse API Docs) states that new topics must specify a topic\_id integer, but how do I know the correct integer to use? For example if I put 1,there already exists a topic with that integer. I could pick a ra…

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## [Invite non-users via email to participate in a topic](https://meta.discourse.org/t/invite-non-users-via-email-to-participate-in-a-topic/25008)

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**Author:** [@tuttle](https://meta.discourse.org/u/tuttle)\
**Replies:** 3\
**Last updated:** [February 9, 2015, 5:24pm UTC](https://meta.discourse.org/t/invite-non-users-via-email-to-participate-in-a-topic/25008 "2015-02-09T17:24:57Z")

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Hello. Is there a way to invite non-users via email to participate in a topic? I thought I’d see that somewhere but I can’t see it now. :frowning: Chris.

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## [Something like saved answers exists?](https://meta.discourse.org/t/something-like-saved-answers-exists/96606)

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**Author:** [@Daniel\_Nevoigt](https://meta.discourse.org/u/Daniel_Nevoigt)\
**Replies:** 2\
**Last updated:** [September 7, 2018, 8:59am UTC](https://meta.discourse.org/t/something-like-saved-answers-exists/96606 "2018-09-07T08:59:42Z")

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Hey Discourse Community, I am woundering if something exists inside Discourse that lets me save and later chose often used answers. So that I don´t have to write them again and again. Something build in or an additional…

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## [Discourse socketed: outer nginx rate limiting when opening emoticons](https://meta.discourse.org/t/discourse-socketed-outer-nginx-rate-limiting-when-opening-emoticons/96417)

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**Author:** [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Replies:** 2\
**Last updated:** [September 7, 2018, 6:57am UTC](https://meta.discourse.org/t/discourse-socketed-outer-nginx-rate-limiting-when-opening-emoticons/96417 "2018-09-07T06:57:59Z")

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I have discourse running socketed behind an outer nginx proxy. It works: i can see my posts, create new ones, do backups, restores, etc. I have used the settings from the inner nginx in the discourse docker (when it was…

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## [Google AdSense ad monetization and Page load problems](https://meta.discourse.org/t/google-adsense-ad-monetization-and-page-load-problems/96515)

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**Author:** [@heyp](https://meta.discourse.org/u/heyp)\
**Replies:** 1\
**Last updated:** [September 6, 2018, 7:59pm UTC](https://meta.discourse.org/t/google-adsense-ad-monetization-and-page-load-problems/96515 "2018-09-06T19:59:12Z")

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So Google Adsense recently implemented user first experience where site load speed is a multiplier in their algorithm that boosts the ad revenue. In details it is showing forum’s content load speed is significantly l…

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## [Topics link back to staging site](https://meta.discourse.org/t/topics-link-back-to-staging-site/96525)

<div class="topic-metadata">

**Author:** [@handythinks](https://meta.discourse.org/u/handythinks)\
**Replies:** 1\
**Last updated:** [September 6, 2018, 5:06pm UTC](https://meta.discourse.org/t/topics-link-back-to-staging-site/96525 "2018-09-06T17:06:45Z")

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Hello you, We publish posts to a staging site and then deploy it to our live account. Our discussion topics are linking back to the staging version of our URL. Any ideas on how to force linking back to the real URL?

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## [Are topic authors views against original topic post counted?](https://meta.discourse.org/t/are-topic-authors-views-against-original-topic-post-counted/24880)

<div class="topic-metadata">

**Author:** [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)\
**Replies:** 4\
**Last updated:** [February 5, 2015, 9:31pm UTC](https://meta.discourse.org/t/are-topic-authors-views-against-original-topic-post-counted/24880 "2015-02-05T21:31:28Z")

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After posting I usually see “1 View”… I’m just wondering if this is “me”? Am I as the topic author counted as the first viewer?

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## [Category entry 18+ require possible?](https://meta.discourse.org/t/category-entry-18-require-possible/24873)

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**Author:** [@dbm](https://meta.discourse.org/u/dbm)\
**Replies:** 1\
**Last updated:** [February 5, 2015, 4:30pm UTC](https://meta.discourse.org/t/category-entry-18-require-possible/24873 "2015-02-05T16:30:03Z")

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Hello guys, is it possible to make a category 18+ required? To somehow check user birth and by that deteminate is he able to see category or not? (Or any other ideas, features that might be already implemented and i’m no…

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## [Do I really need a Docker based Discourse install?](https://meta.discourse.org/t/do-i-really-need-a-docker-based-discourse-install/24811)

<div class="topic-metadata">

**Author:** [@FezodgeIII](https://meta.discourse.org/u/FezodgeIII)\
**Replies:** 10\
**Last updated:** [September 6, 2018, 1:45am UTC](https://meta.discourse.org/t/do-i-really-need-a-docker-based-discourse-install/24811 "2018-09-06T01:45:57Z")

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Hi, I was just wondering what the 'docker ’ part (The bit apparently discourse can’t run without) actualy do. Is it just the /admin/upgrade part that lets you upfate discourse without any hassle, or is there more to it? …

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## [Permissions not being applied to new or existing users by domain](https://meta.discourse.org/t/permissions-not-being-applied-to-new-or-existing-users-by-domain/94829)

<div class="topic-metadata">

**Author:** [@Jane\_Hornickel](https://meta.discourse.org/u/Jane_Hornickel)\
**Replies:** 8\
**Last updated:** [September 5, 2018, 11:48pm UTC](https://meta.discourse.org/t/permissions-not-being-applied-to-new-or-existing-users-by-domain/94829 "2018-09-05T23:48:57Z")

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Hello all, We use Groups to set permissions for our customers to certain topics. We’ve been utilizing the feature that allows us to grant permissions to users based on their email domain. This should apply the group p…

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## [Multiple entries on user list (/u) for myself](https://meta.discourse.org/t/multiple-entries-on-user-list-u-for-myself/95906)

<div class="topic-metadata">

**Author:** [@Rob\_Jeffrey](https://meta.discourse.org/u/Rob_Jeffrey)\
**Replies:** 4\
**Last updated:** [September 5, 2018, 7:42pm UTC](https://meta.discourse.org/t/multiple-entries-on-user-list-u-for-myself/95906 "2018-09-05T19:42:01Z")

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Hi all, I have run into an issue when I visit /u on my discourse install to visit the users page. Some users are listed 2 or 3 times in this list but when you search for the user they only appear once as they should. T…

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