# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=772

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 773

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## [How to hide placeholder from message composer](https://meta.discourse.org/t/how-to-hide-placeholder-from-message-composer/96346)

<div class="topic-metadata">

**Author:** [@gumboy](https://meta.discourse.org/u/gumboy)\
**Replies:** 6\
**Last updated:** [September 5, 2018, 6:38pm UTC](https://meta.discourse.org/t/how-to-hide-placeholder-from-message-composer/96346 "2018-09-05T18:38:52Z")

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Hello, I changed the placeholder text from admin-customize-text content. I change the text of placeholder (In composer) to guide my user to post nice content. But that same placeholder text showing in all composer like …

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## [Webhook certificate verify failed](https://meta.discourse.org/t/webhook-certificate-verify-failed/96367)

<div class="topic-metadata">

**Author:** [@cck197](https://meta.discourse.org/u/cck197)\
**Replies:** 2\
**Last updated:** [September 5, 2018, 3:40pm UTC](https://meta.discourse.org/t/webhook-certificate-verify-failed/96367 "2018-09-05T15:40:17Z")

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Hi, I’ve just installed discourse-patreon version 2.0 and I can’t get the webhooks to work. When I go here: https://www.patreon.com/portal/registration/register-webhooks And I test a webhook, I receive the following e…

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## [/directory\_items.json API returns wrong link for next page](https://meta.discourse.org/t/directory-items-json-api-returns-wrong-link-for-next-page/96268)

<div class="topic-metadata">

**Author:** [@cebe](https://meta.discourse.org/u/cebe)\
**Replies:** 3\
**Last updated:** [September 5, 2018, 2:30pm UTC](https://meta.discourse.org/t/directory-items-json-api-returns-wrong-link-for-next-page/96268 "2018-09-05T14:30:05Z")

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I am trying to get post counts from the discourse API via the /directory\_items.json endpoint. The API returns a URL for retrieving the next page of items, however the URL I see is /directory\_items?order=post\_count&page=…

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## [Blank pages, 500 errors and no logs](https://meta.discourse.org/t/blank-pages-500-errors-and-no-logs/96413)

<div class="topic-metadata">

**Author:** [@Southclaws](https://meta.discourse.org/u/Southclaws)\
**Replies:** 6\
**Last updated:** [September 5, 2018, 2:21pm UTC](https://meta.discourse.org/t/blank-pages-500-errors-and-no-logs/96413 "2018-09-05T14:21:49Z")

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So while trying to get a portable/automated Docker deployment up I’m spinning up my old system-installed Discourse instance temporarily but I’ve hit some issues and it won’t work properly again (it did for a long time be…

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## [Button on header to toggle dark theme](https://meta.discourse.org/t/button-on-header-to-toggle-dark-theme/96409)

<div class="topic-metadata">

**Author:** [@Miclebrick](https://meta.discourse.org/u/Miclebrick)\
**Replies:** 3\
**Last updated:** [September 5, 2018, 12:54pm UTC](https://meta.discourse.org/t/button-on-header-to-toggle-dark-theme/96409 "2018-09-05T12:54:36Z")

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On quite a few sites lately I’ve seen small buttons that let you instantly switch between dark and light themes. Is this possible with Discourse?

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## [Discourse socketed: Nginx in front of discourse: no IP adresses](https://meta.discourse.org/t/discourse-socketed-nginx-in-front-of-discourse-no-ip-adresses/96382)

<div class="topic-metadata">

**Author:** [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Replies:** 5\
**Last updated:** [September 5, 2018, 8:46am UTC](https://meta.discourse.org/t/discourse-socketed-nginx-in-front-of-discourse-no-ip-adresses/96382 "2018-09-05T08:46:12Z")

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Hello, My problem is that ever since i placed an nginx webserver in front of the discourse container (following this guide), i don’t see the IP addresses of my visitors. Before my nginx in front of discourse: --------…

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## [Cookie Based Authentication in discourse via Plugin](https://meta.discourse.org/t/cookie-based-authentication-in-discourse-via-plugin/96266)

<div class="topic-metadata">

**Author:** [@praveendhinwa](https://meta.discourse.org/u/praveendhinwa)\
**Replies:** 6\
**Last updated:** [September 5, 2018, 7:47am UTC](https://meta.discourse.org/t/cookie-based-authentication-in-discourse-via-plugin/96266 "2018-09-05T07:47:07Z")

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Hi All, I am trying to use cookie-based authentication in discourse (session is being controlled by parent domain). Here, I am making an API call to the parent website backend to find the user from the session cookie. T…

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## [New install won't bootstrap; gem update socket error?](https://meta.discourse.org/t/new-install-wont-bootstrap-gem-update-socket-error/24681)

<div class="topic-metadata">

**Author:** [@lonewaffle](https://meta.discourse.org/u/lonewaffle)\
**Replies:** 8\
**Last updated:** [February 2, 2015, 6:46am UTC](https://meta.discourse.org/t/new-install-wont-bootstrap-gem-update-socket-error/24681 "2015-02-02T06:46:31Z")

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I’ve followed the instructions for installing Discourse using Docker and I can’t get it to bootstrap. I keep getting: FAILED -------------------- RuntimeError: cd /var/www/discourse && gem update bundler failed with ret…

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## [Mysterious Google Cloud project](https://meta.discourse.org/t/mysterious-google-cloud-project/96347)

<div class="topic-metadata">

**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\
**Replies:** 2\
**Last updated:** [September 4, 2018, 7:24pm UTC](https://meta.discourse.org/t/mysterious-google-cloud-project/96347 "2018-09-04T19:24:12Z")

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This morning I opened a Google Cloud account and was surprised to find that it already contained a Google Cloud project with the name of my hosted Discourse site foodtalkcentral. Would that be something Discourse create…

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## [Keeping user deletion in sync with SSO](https://meta.discourse.org/t/keeping-user-deletion-in-sync-with-sso/96233)

<div class="topic-metadata">

**Author:** [@Sridhar\_Katakam](https://meta.discourse.org/u/Sridhar_Katakam)\
**Replies:** 7\
**Last updated:** [September 4, 2018, 4:53pm UTC](https://meta.discourse.org/t/keeping-user-deletion-in-sync-with-sso/96233 "2018-09-04T16:53:05Z")

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I am new to Discourse so please excuse me if I am missing something basic.. I’ve installed and set up the WP Discourse plugin with WordPress acting as SSO source. I see that when a new user logs into the WordPress site…

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## [What's best way to upload new web font into docker container without being wiped out after app rebuild?](https://meta.discourse.org/t/whats-best-way-to-upload-new-web-font-into-docker-container-without-being-wiped-out-after-app-rebuild/23880)

<div class="topic-metadata">

**Author:** [@Huey\_Le](https://meta.discourse.org/u/Huey_Le)\
**Replies:** 13\
**Last updated:** [January 30, 2015, 7:04am UTC](https://meta.discourse.org/t/whats-best-way-to-upload-new-web-font-into-docker-container-without-being-wiped-out-after-app-rebuild/23880 "2015-01-30T07:04:00Z")

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I’ve ssh into docker container and uploaded new web font for my forum. It’s running just fine until I did the rebuild which wiped out all of my web fonts. I’m not really sure how can I upload my new web fonts into docker…

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## [The photo display](https://meta.discourse.org/t/the-photo-display/96318)

<div class="topic-metadata">

**Author:** [@Daria](https://meta.discourse.org/u/Daria)\
**Replies:** 1\
**Last updated:** [September 4, 2018, 12:16pm UTC](https://meta.discourse.org/t/the-photo-display/96318 "2018-09-04T12:16:36Z")

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Hi there, I wanted to ask why there is a blue circle around this photo? We haven’t set anything, and this circle is showed only in this one questions, in other places it looks normal. Any ideas?

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## [SSO (maybe) specific issue](https://meta.discourse.org/t/sso-maybe-specific-issue/96263)

<div class="topic-metadata">

**Author:** [@TeoWneD](https://meta.discourse.org/u/TeoWneD)\
**Replies:** 2\
**Last updated:** [September 4, 2018, 8:31am UTC](https://meta.discourse.org/t/sso-maybe-specific-issue/96263 "2018-09-04T08:31:40Z")

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Hi, i’ve succesfully installed discourse on my team’s website. And i’m now trying to remove the login/pssd of discourse and use the login/pssd of my team’s website. Which as i understood it, is called SSO. So i’ve tryed…

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## [A little advice about SSO, Wordpress and the best solution for me?](https://meta.discourse.org/t/a-little-advice-about-sso-wordpress-and-the-best-solution-for-me/24414)

<div class="topic-metadata">

**Author:** [@tdwells90](https://meta.discourse.org/u/tdwells90)\
**Replies:** 2\
**Last updated:** [January 26, 2015, 3:19pm UTC](https://meta.discourse.org/t/a-little-advice-about-sso-wordpress-and-the-best-solution-for-me/24414 "2015-01-26T15:19:01Z")

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Hi all, first post here :smile: I’m in a bit of a predicament really. I have a Wordpress site currently that has over 1000 members that’s been using BBpress up to now. I’m wanting to use Discourse for the forums and pro…

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## [Unsolving a topic does not remove autoclose](https://meta.discourse.org/t/unsolving-a-topic-does-not-remove-autoclose/94907)

<div class="topic-metadata">

**Author:** [@tmomas](https://meta.discourse.org/u/tmomas)\
**Replies:** 11\
**Last updated:** [September 3, 2018, 12:20am UTC](https://meta.discourse.org/t/unsolving-a-topic-does-not-remove-autoclose/94907 "2018-09-03T00:20:04Z")

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Shortly after installation of the solved plugin we noticed some topics having the autoclose message " This topic will close 7 days after the last reply." at the bottom, but there was no posting marked as the solution. W…

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## [Using Cloudflare, should the Name Server use Cloudflare settings, or stick with the host servers settings?](https://meta.discourse.org/t/using-cloudflare-should-the-name-server-use-cloudflare-settings-or-stick-with-the-host-servers-settings/96154)

<div class="topic-metadata">

**Author:** [@Andy02](https://meta.discourse.org/u/Andy02)\
**Replies:** 12\
**Last updated:** [September 1, 2018, 10:58pm UTC](https://meta.discourse.org/t/using-cloudflare-should-the-name-server-use-cloudflare-settings-or-stick-with-the-host-servers-settings/96154 "2018-09-01T22:58:15Z")

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Hi, i have our site spread out across three servers, with Discourse on its own server. Right now the name server on the server hosting Discourse is set to use the default values (ns1.digitalocean.com, ns2, etc). As the …

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## [If I Change Name Of Discobot, It Will Still Function?](https://meta.discourse.org/t/if-i-change-name-of-discobot-it-will-still-function/96213)

<div class="topic-metadata">

**Author:** [@TimothyDonaghue](https://meta.discourse.org/u/TimothyDonaghue)\
**Replies:** 1\
**Last updated:** [September 2, 2018, 5:55pm UTC](https://meta.discourse.org/t/if-i-change-name-of-discobot-it-will-still-function/96213 "2018-09-02T17:55:48Z")

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If I revise username and name of discobot, it will not disrupt any functionality, right? — Besides past threads where people said “discobot” and received a reply will seem obsolete.

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## [Installing on Nodechef](https://meta.discourse.org/t/installing-on-nodechef/96191)

<div class="topic-metadata">

**Author:** [@Sridhar\_Katakam](https://meta.discourse.org/u/Sridhar_Katakam)\
**Replies:** 5\
**Last updated:** [September 2, 2018, 3:17pm UTC](https://meta.discourse.org/t/installing-on-nodechef/96191 "2018-09-02T15:17:47Z")

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Hello, I have just installed Discourse on Nodechef but am having trouble getting it to work. I sent the following in a ticket to them but thought I may get quicker help here. This is the installation URL: http://forum-…

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## [How to create a post clicking a link?](https://meta.discourse.org/t/how-to-create-a-post-clicking-a-link/96197)

<div class="topic-metadata">

**Author:** [@Jean-Michel25](https://meta.discourse.org/u/Jean-Michel25)\
**Replies:** 2\
**Last updated:** [September 2, 2018, 12:45pm UTC](https://meta.discourse.org/t/how-to-create-a-post-clicking-a-link/96197 "2018-09-02T12:45:30Z")

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Hellow Is it possible to create a post clicking on external link ? From my parent site, i need to display a link which open a new discourse post. Args in link’s URL could give to discourse the subject and the category…

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## [Any reason NOT to use Ubuntu 18.04 LTS Minimal image?](https://meta.discourse.org/t/any-reason-not-to-use-ubuntu-18-04-lts-minimal-image/94544)

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**Author:** [@Cheeser](https://meta.discourse.org/u/Cheeser)\
**Replies:** 14\
**Last updated:** [September 2, 2018, 7:23am UTC](https://meta.discourse.org/t/any-reason-not-to-use-ubuntu-18-04-lts-minimal-image/94544 "2018-09-02T07:23:55Z")

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I know the official docs recommend Ubuntu 16.04, but are there any show-stoppers for Ubuntu 18.04 LTS Minimal (as offered in Google Cloud Compute) with regard to Discourse? EDITED with an extra question: :slight\_smile: …

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## [Discourse only working on my "www" A DNS record](https://meta.discourse.org/t/discourse-only-working-on-my-www-a-dns-record/96179)

<div class="topic-metadata">

**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\
**Replies:** 4\
**Last updated:** [September 2, 2018, 7:04am UTC](https://meta.discourse.org/t/discourse-only-working-on-my-www-a-dns-record/96179 "2018-09-02T07:04:16Z")

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I’ve got discourse up and running on a DigitalOcean droplet. I’ve set my “A” DNS records as follows for www.community.jewelbound.com this redirect is working properly! I have also set up community.jewelbound.com as…

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## [Automated Discobot Replies](https://meta.discourse.org/t/automated-discobot-replies/96153)

<div class="topic-metadata">

**Author:** [@TimothyDonaghue](https://meta.discourse.org/u/TimothyDonaghue)\
**Replies:** 1\
**Last updated:** [September 1, 2018, 9:23pm UTC](https://meta.discourse.org/t/automated-discobot-replies/96153 "2018-09-01T21:23:25Z")

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Does a feature exist where I can configure Discobot to auto-reply to posts/replies with particular keywords similar to Reddit? For example, if a user were to post “scribd” then Discobot were to reply “FYI, this forum pr…

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## [Adsense help please guide](https://meta.discourse.org/t/adsense-help-please-guide/96137)

<div class="topic-metadata">

**Author:** [@Shashank\_Sirmour](https://meta.discourse.org/u/Shashank_Sirmour)\
**Replies:** 1\
**Last updated:** [September 1, 2018, 11:57am UTC](https://meta.discourse.org/t/adsense-help-please-guide/96137 "2018-09-01T11:57:24Z")

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I am new in development area even I don’t have any Adsense account I want to host this discourse app in digital ocean in main domain (I mean not in subdomain) but I heard I need a contact us and about us Page to get Go…

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## [Unhide flagged topic](https://meta.discourse.org/t/unhide-flagged-topic/24229)

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**Author:** [@Benjol](https://meta.discourse.org/u/Benjol)\
**Replies:** 3\
**Last updated:** [January 20, 2015, 2:06pm UTC](https://meta.discourse.org/t/unhide-flagged-topic/24229 "2015-01-20T14:06:30Z")

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I have an apprentice moderator who’s just tried flagging a topic to see what happens. What happens is that it got grayed out/hidden, and I can’t work out how to un-gray it :frowning: Does the fact that he accepted his …

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## [Can I change which account sends the "Welcome To Discourse" message?](https://meta.discourse.org/t/can-i-change-which-account-sends-the-welcome-to-discourse-message/24204)

<div class="topic-metadata">

**Author:** [@rcfox](https://meta.discourse.org/u/rcfox)\
**Replies:** 1\
**Last updated:** [January 20, 2015, 3:51am UTC](https://meta.discourse.org/t/can-i-change-which-account-sends-the-welcome-to-discourse-message/24204 "2015-01-20T03:51:39Z")

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When setting up Discourse, I set DISCOURSE\_DEVELOPER\_EMAILS to my own email address. It was my understanding that this was just to bootstrap the forum with an initial admin user. Now, it seems that it’s my account that …

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## [Blank Page After installing Discourse on Subfolder](https://meta.discourse.org/t/blank-page-after-installing-discourse-on-subfolder/96112)

<div class="topic-metadata">

**Author:** [@john3](https://meta.discourse.org/u/john3)\
**Replies:** 8\
**Last updated:** [August 31, 2018, 9:57pm UTC](https://meta.discourse.org/t/blank-page-after-installing-discourse-on-subfolder/96112 "2018-08-31T21:57:38Z")

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Hey! I am trying to setup discourse on a subfolder. Followed the how-to but I get a blank page with 404 on all resources. I entered the container app and tried the following command but get an error: root@discourse:/…

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## [Login not returning to discourse](https://meta.discourse.org/t/login-not-returning-to-discourse/95914)

<div class="topic-metadata">

**Author:** [@anon29908737](https://meta.discourse.org/u/anon29908737)\
**Replies:** 4\
**Last updated:** [August 31, 2018, 9:15pm UTC](https://meta.discourse.org/t/login-not-returning-to-discourse/95914 "2018-08-31T21:15:57Z")

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Is there a way to return the user to where they were at in discourse when they hit the login button? Right now they login on WordPress (using woocommerce) and stay on the login page.

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## [Google Search Console setup problems](https://meta.discourse.org/t/google-search-console-setup-problems/96076)

<div class="topic-metadata">

**Author:** [@anon88550267](https://meta.discourse.org/u/anon88550267)\
**Replies:** 6\
**Last updated:** [August 31, 2018, 12:06pm UTC](https://meta.discourse.org/t/google-search-console-setup-problems/96076 "2018-08-31T12:06:18Z")

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I tried to verify my google search console. I followed this guide: How to set up Google Webmaster Tools validation in Discourse?: Unfortunately, it didn’t work for me. Here’s what I tried: Created a new theme componen…

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## [Could administrators pre-populate profiles?](https://meta.discourse.org/t/could-administrators-pre-populate-profiles/24021)

<div class="topic-metadata">

**Author:** [@dinorah](https://meta.discourse.org/u/dinorah)\
**Replies:** 3\
**Last updated:** [January 15, 2015, 8:43am UTC](https://meta.discourse.org/t/could-administrators-pre-populate-profiles/24021 "2015-01-15T08:43:11Z")

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So, we already have a community, and know a lot about the community. Have asked them to fill-out a profile, etc… Could we use that info to pre-populate profiles and then invite individuals to accept/edit their profile a…

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## [Performance, Scaling, and HA requirements](https://meta.discourse.org/t/performance-scaling-and-ha-requirements/60098)

<div class="topic-metadata">

**Author:** [@mdekkers](https://meta.discourse.org/u/mdekkers)\
**Replies:** 8\
**Last updated:** [April 2, 2017, 5:29am UTC](https://meta.discourse.org/t/performance-scaling-and-ha-requirements/60098 "2017-04-02T05:29:17Z")

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Hi all, I am working on upgrading a busy Drupal site with a very active forum. This forum sees about 2 million unique pageviews per month, with peaks to about 3 to 4 million per hour for a few weeks a year. We have abou…

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