# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=779

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 780

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## [Daily/Weekly stats for user activity?](https://meta.discourse.org/t/daily-weekly-stats-for-user-activity/69216)

<div class="topic-metadata">

**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 3\
**Last updated:** [September 1, 2017, 4:37pm UTC](https://meta.discourse.org/t/daily-weekly-stats-for-user-activity/69216 "2017-09-01T16:37:00Z")

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Is there a way for normal users to get a analysis (daily or weekly timeframe) of their activity in a community? Topics, posts, likes, solves, PMs, …

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## [My site is completely down](https://meta.discourse.org/t/my-site-is-completely-down/92786)

<div class="topic-metadata">

**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 2\
**Last updated:** [July 20, 2018, 5:13pm UTC](https://meta.discourse.org/t/my-site-is-completely-down/92786 "2018-07-20T17:13:03Z")

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Hi, my website just went down and I can’t even go into /safe-mode to see if it’s of a plugin. Here are the errors/results I got from shell. Please help!

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## [Discourse Upgrade Failed With Ruby 2.4 or above required](https://meta.discourse.org/t/discourse-upgrade-failed-with-ruby-2-4-or-above-required/92782)

<div class="topic-metadata">

**Author:** [@justme](https://meta.discourse.org/u/justme)\
**Replies:** 4\
**Last updated:** [July 20, 2018, 5:44pm UTC](https://meta.discourse.org/t/discourse-upgrade-failed-with-ruby-2-4-or-above-required/92782 "2018-07-20T17:44:29Z")

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I just tried upgrading our discourse forum and a little ways into the installation I got this error: I updated the the Ruby version in the docker container to Ruby 2.4.4 and set it to the default version using RVM, …

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## [Login redirects to homepage, shows no error](https://meta.discourse.org/t/login-redirects-to-homepage-shows-no-error/92728)

<div class="topic-metadata">

**Author:** [@Daniel\_Sousa](https://meta.discourse.org/u/Daniel_Sousa)\
**Replies:** 5\
**Last updated:** [July 20, 2018, 4:21pm UTC](https://meta.discourse.org/t/login-redirects-to-homepage-shows-no-error/92728 "2018-07-20T16:21:19Z")

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I have a Discourse instance running which had SSO turned on. I got locked out due to misconfiguration. Proceeded with changing a couple of settings: ./launcher enter app rails c SiteSetting.enable\_sso = false SiteSetti…

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## [Regularly move a topic to the top](https://meta.discourse.org/t/regularly-move-a-topic-to-the-top/92799)

<div class="topic-metadata">

**Author:** [@Val](https://meta.discourse.org/u/Val)\
**Replies:** 5\
**Last updated:** [July 20, 2018, 3:26pm UTC](https://meta.discourse.org/t/regularly-move-a-topic-to-the-top/92799 "2018-07-20T15:26:55Z")

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Hello! How is it possible to regularly move a topic to the top (of all topics - meaning category-wide). I mean I can pin a topic (in a category and on a “global” level), but what do I do, if I want to have a topic let’s…

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## [Can you enable a plugin that integrates slack and discourse?](https://meta.discourse.org/t/can-you-enable-a-plugin-that-integrates-slack-and-discourse/92734)

<div class="topic-metadata">

**Author:** [@communitygal](https://meta.discourse.org/u/communitygal)\
**Replies:** 1\
**Last updated:** [July 19, 2018, 5:20pm UTC](https://meta.discourse.org/t/can-you-enable-a-plugin-that-integrates-slack-and-discourse/92734 "2018-07-19T17:20:35Z")

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I’m not saying I want to do this, but I’m wondering if it’s possible. Can you enable a plugin or something that integrates slack and discourse? So if a user posts on your slack channel, is there a way for those messages…

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## [How to disable introduce yourself feature?](https://meta.discourse.org/t/how-to-disable-introduce-yourself-feature/92693)

<div class="topic-metadata">

**Author:** [@ankur1857](https://meta.discourse.org/u/ankur1857)\
**Replies:** 6\
**Last updated:** [July 19, 2018, 9:28am UTC](https://meta.discourse.org/t/how-to-disable-introduce-yourself-feature/92693 "2018-07-19T09:28:51Z")

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Is it possible to disable recently added Introduce Yourself feature?

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## [Why I cannot delete my topic](https://meta.discourse.org/t/why-i-cannot-delete-my-topic/69752)

<div class="topic-metadata">

**Author:** [@Bank\_Live](https://meta.discourse.org/u/Bank_Live)\
**Replies:** 10\
**Last updated:** [July 19, 2018, 7:24am UTC](https://meta.discourse.org/t/why-i-cannot-delete-my-topic/69752 "2018-07-19T07:24:25Z")

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And my website is same problem.

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## [Question about behavior with SSO](https://meta.discourse.org/t/question-about-behavior-with-sso/92664)

<div class="topic-metadata">

**Author:** [@viethoang](https://meta.discourse.org/u/viethoang)\
**Replies:** 1\
**Last updated:** [July 19, 2018, 4:39am UTC](https://meta.discourse.org/t/question-about-behavior-with-sso/92664 "2018-07-19T04:39:17Z")

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Context: Our Discourse board is set up to use SSO with our application’s authentication, with registration disabled on the Discourse end. A user reported they reset their password on one machine. Used a different mach…

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## [What is the default file?](https://meta.discourse.org/t/what-is-the-default-file/92670)

<div class="topic-metadata">

**Author:** [@Nathan\_Knauss](https://meta.discourse.org/u/Nathan_Knauss)\
**Replies:** 3\
**Last updated:** [July 18, 2018, 7:21pm UTC](https://meta.discourse.org/t/what-is-the-default-file/92670 "2018-07-18T19:21:47Z")

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Hi I was strolling for Forums today and found Vanilla however, I like Discourse better. I downloaded the Discourse source from GitHub but, when I upload it to Filezilla it brings me upto the site and shows me the directo…

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## [Choose avatar from limited selection?](https://meta.discourse.org/t/choose-avatar-from-limited-selection/29613)

<div class="topic-metadata">

**Author:** [@gordon\_ryan](https://meta.discourse.org/u/gordon_ryan)\
**Replies:** 4\
**Last updated:** [July 18, 2018, 4:31pm UTC](https://meta.discourse.org/t/choose-avatar-from-limited-selection/29613 "2018-07-18T16:31:13Z")

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So you can set Discourse to allow user uploaded avatars. You can also set up Discourse to have custom default avatars. But does anyone know of a good way to allow users to select avatars from a limited set of custom avat…

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## [How to replace default avatars with some other avatars image](https://meta.discourse.org/t/how-to-replace-default-avatars-with-some-other-avatars-image/23674)

<div class="topic-metadata">

**Author:** [@naggar](https://meta.discourse.org/u/naggar)\
**Replies:** 6\
**Last updated:** [July 18, 2018, 4:18pm UTC](https://meta.discourse.org/t/how-to-replace-default-avatars-with-some-other-avatars-image/23674 "2018-07-18T16:18:50Z")

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Hi, In my installed discourse instance I want to change default avatar with some other kind of avatar, can you tell me how can I do that? I tried looking for setting in Admin section but could not find any setting to…

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## [Transfer Docker installed Discourse to new DigitalOcean droplet](https://meta.discourse.org/t/transfer-docker-installed-discourse-to-new-digitalocean-droplet/25704)

<div class="topic-metadata">

**Author:** [@sckott](https://meta.discourse.org/u/sckott)\
**Replies:** 8\
**Last updated:** [July 18, 2018, 3:57pm UTC](https://meta.discourse.org/t/transfer-docker-installed-discourse-to-new-digitalocean-droplet/25704 "2018-07-18T15:57:52Z")

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I have a Discourse installation installed on DO via docker. What’s best practice for moving the installation to a new droplet? I’d assume just create an image from the droplet, kill the droplet, spin up new droplet from…

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## [How to unmake topic personal message](https://meta.discourse.org/t/how-to-unmake-topic-personal-message/92622)

<div class="topic-metadata">

**Author:** [@John\_Waltrip1](https://meta.discourse.org/u/John_Waltrip1)\
**Replies:** 1\
**Last updated:** [July 18, 2018, 1:52pm UTC](https://meta.discourse.org/t/how-to-unmake-topic-personal-message/92622 "2018-07-18T13:52:55Z")

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I accidentally made a topic a personal message and I can’t figure out how to undo that. Help!

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## [Cannot delete banner post](https://meta.discourse.org/t/cannot-delete-banner-post/31004)

<div class="topic-metadata">

**Author:** [@Ricardo\_Viteri](https://meta.discourse.org/u/Ricardo_Viteri)\
**Replies:** 16\
**Last updated:** [July 18, 2018, 4:12am UTC](https://meta.discourse.org/t/cannot-delete-banner-post/31004 "2018-07-18T04:12:58Z")

</div>

After removing the banner it still shows to both public and logged in users. Please advise

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## [WP integrate with Discourse and WP paid subscription plugin?](https://meta.discourse.org/t/wp-integrate-with-discourse-and-wp-paid-subscription-plugin/61281)

<div class="topic-metadata">

**Author:** [@openventure](https://meta.discourse.org/u/openventure)\
**Replies:** 17\
**Last updated:** [July 17, 2018, 10:01pm UTC](https://meta.discourse.org/t/wp-integrate-with-discourse-and-wp-paid-subscription-plugin/61281 "2018-07-17T22:01:30Z")

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We want to setup a blog site using WP and integrate it with Discourse for discussion forum. The forum will be for paid subscribers only. What we want to do is manage all paid subscribers with WP since it is some really …

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## [Plugin for auto posting to social media?](https://meta.discourse.org/t/plugin-for-auto-posting-to-social-media/92386)

<div class="topic-metadata">

**Author:** [@Fsantiago](https://meta.discourse.org/u/Fsantiago)\
**Replies:** 12\
**Last updated:** [July 17, 2018, 6:49pm UTC](https://meta.discourse.org/t/plugin-for-auto-posting-to-social-media/92386 "2018-07-17T18:49:59Z")

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Are there any openings anywhere that will auto post new topics to your chosen social media accounts? Such as Twitter or Facebook? I saw one plugin for placing a live Twitter feed on your discourse site but what I’m look…

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## [Strange Permissions issue - help needed](https://meta.discourse.org/t/strange-permissions-issue-help-needed/92530)

<div class="topic-metadata">

**Author:** [@petersweb](https://meta.discourse.org/u/petersweb)\
**Replies:** 11\
**Last updated:** [July 17, 2018, 11:30am UTC](https://meta.discourse.org/t/strange-permissions-issue-help-needed/92530 "2018-07-17T11:30:24Z")

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I’m relatively new to Discourse having moved my 500K+ post community to the software late in 2017. I am the Owner and Administrator of my site. I have a Member only Category that has 2 sub-categories. I have setup the C…

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## [Email FG/BG colors not taking effect](https://meta.discourse.org/t/email-fg-bg-colors-not-taking-effect/92071)

<div class="topic-metadata">

**Author:** [@Rob\_Jeffrey](https://meta.discourse.org/u/Rob_Jeffrey)\
**Replies:** 6\
**Last updated:** [July 17, 2018, 9:15am UTC](https://meta.discourse.org/t/email-fg-bg-colors-not-taking-effect/92071 "2018-07-17T09:15:54Z")

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Hi all, Are the settings ’ email accent bg color\` & ‘email accent fg color’ working? I still get blue ‘Visit Topic’ buttons and font in the email when I have set the above to orange & white. Many thanks for taking the…

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## [Disappearing posts in 2.1.0.beta2](https://meta.discourse.org/t/disappearing-posts-in-2-1-0-beta2/92454)

<div class="topic-metadata">

**Author:** [@Vimala\_Ayya](https://meta.discourse.org/u/Vimala_Ayya)\
**Replies:** 5\
**Last updated:** [July 17, 2018, 7:59am UTC](https://meta.discourse.org/t/disappearing-posts-in-2-1-0-beta2/92454 "2018-07-17T07:59:27Z")

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We recently updated discourse.suttacentral.net to 2.1.0.beta2. But now if you scroll through posts, they sometimes just disappear, leaving a blank space:

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## [Importing or creating a theme causes a 500 error](https://meta.discourse.org/t/importing-or-creating-a-theme-causes-a-500-error/92486)

<div class="topic-metadata">

**Author:** [@sirideain](https://meta.discourse.org/u/sirideain)\
**Replies:** 3\
**Last updated:** [July 17, 2018, 12:35am UTC](https://meta.discourse.org/t/importing-or-creating-a-theme-causes-a-500-error/92486 "2018-07-17T00:35:04Z")

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Hi, I updated to c0c2634 today and now I can’t import or create a theme. Importing says 500 Error and creating a new theme says Internal Server Error. There are no other details in the dialog. I have a test instance tha…

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## [Routing from SSO server to forum as logged in](https://meta.discourse.org/t/routing-from-sso-server-to-forum-as-logged-in/92497)

<div class="topic-metadata">

**Author:** [@jehrlich](https://meta.discourse.org/u/jehrlich)\
**Replies:** 1\
**Last updated:** [July 16, 2018, 9:46pm UTC](https://meta.discourse.org/t/routing-from-sso-server-to-forum-as-logged-in/92497 "2018-07-16T21:46:56Z")

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Assuming I implement an SSO server on my application, and have a logged-in user. The SSO site has a link to the forum, and a logged-in user should be logged in to the forum as well when it is clicked. The user should n…

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## [Removing Let's Encrypt from installation choice](https://meta.discourse.org/t/removing-lets-encrypt-from-installation-choice/92366)

<div class="topic-metadata">

**Author:** [@KWCT](https://meta.discourse.org/u/KWCT)\
**Replies:** 4\
**Last updated:** [July 16, 2018, 10:46am UTC](https://meta.discourse.org/t/removing-lets-encrypt-from-installation-choice/92366 "2018-07-16T10:46:31Z")

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Hi there, Due to a copy/paste mess up when running ./discourse-setup on a new installation the last option is: Let's Encrypt : SMTP username I can’t get rid of this even when I re-run the setup. I guess that I’ll have…

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## [How to access topic title box on Android in the app?](https://meta.discourse.org/t/how-to-access-topic-title-box-on-android-in-the-app/91988)

<div class="topic-metadata">

**Author:** [@Openmind](https://meta.discourse.org/u/Openmind)\
**Replies:** 18\
**Last updated:** [July 16, 2018, 12:10am UTC](https://meta.discourse.org/t/how-to-access-topic-title-box-on-android-in-the-app/91988 "2018-07-16T00:10:58Z")

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Hi, often when I try to create a post on my mobile phone (LG Stylus II), I can’t scroll down far enough to access the topic title box. Any suggestions how to solve this? Many thanks, Torsten

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## [Is there any online course to learn Discourse development](https://meta.discourse.org/t/is-there-any-online-course-to-learn-discourse-development/92353)

<div class="topic-metadata">

**Author:** [@AbhishekVerma](https://meta.discourse.org/u/AbhishekVerma)\
**Replies:** 3\
**Last updated:** [July 15, 2018, 11:57pm UTC](https://meta.discourse.org/t/is-there-any-online-course-to-learn-discourse-development/92353 "2018-07-15T23:57:36Z")

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Hello Discourse, I am interested in learning Discourse development, can anyone suggest me an online course for that. That would be helpful! Thanks :smiley:

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## [Copyrighted Youtube videos are not oneboxing](https://meta.discourse.org/t/copyrighted-youtube-videos-are-not-oneboxing/92369)

<div class="topic-metadata">

**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 3\
**Last updated:** [July 15, 2018, 8:29pm UTC](https://meta.discourse.org/t/copyrighted-youtube-videos-are-not-oneboxing/92369 "2018-07-15T20:29:24Z")

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This happens occasionally, sometimes it works and it doesnt. I try refreshing and closing the page too but doesnt change anything. Even after trying hours later

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## [What are the steps for migrating Discourse DB to Wordpress](https://meta.discourse.org/t/what-are-the-steps-for-migrating-discourse-db-to-wordpress/92277)

<div class="topic-metadata">

**Author:** [@paulmasri](https://meta.discourse.org/u/paulmasri)\
**Replies:** 6\
**Last updated:** [July 15, 2018, 1:03pm UTC](https://meta.discourse.org/t/what-are-the-steps-for-migrating-discourse-db-to-wordpress/92277 "2018-07-15T13:03:32Z")

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Starting from an instance of Discourse that’s already set up and running using its own database, if I want to switch over to embedding it in a Wordpress site using the Discourse Wordpress plugin and I want to migrate ove…

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## [Too many redirects after enabling https](https://meta.discourse.org/t/too-many-redirects-after-enabling-https/92338)

<div class="topic-metadata">

**Author:** [@KevinWorkman](https://meta.discourse.org/u/KevinWorkman)\
**Replies:** 7\
**Last updated:** [July 15, 2018, 8:04am UTC](https://meta.discourse.org/t/too-many-redirects-after-enabling-https/92338 "2018-07-15T08:04:04Z")

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I’m trying to enable https on an existing forum using this guide: Set up HTTPS support with Let's Encrypt I ran ./discourse-setup and entered my email address for Let’s Encrypt, and then rebuilt the app. However, now w…

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## [Website fails to fully load](https://meta.discourse.org/t/website-fails-to-fully-load/92380)

<div class="topic-metadata">

**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 4\
**Last updated:** [July 15, 2018, 7:41am UTC](https://meta.discourse.org/t/website-fails-to-fully-load/92380 "2018-07-15T07:41:01Z")

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This just randomly happened, any ideas? You cant access the site, just shows a blank backgroud :confused: I’ve tried cleaning the disk drive and rebuilding app too

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## [Onebox in a Details](https://meta.discourse.org/t/onebox-in-a-details/92374)

<div class="topic-metadata">

**Author:** [@nlebl](https://meta.discourse.org/u/nlebl)\
**Replies:** 2\
**Last updated:** [July 15, 2018, 2:41am UTC](https://meta.discourse.org/t/onebox-in-a-details/92374 "2018-07-15T02:41:53Z")

</div>

Simple question: how can I get a YouTube link to OneBox while in a spoiler? \<details\>\<summary\>example\</summary\>(Youtube Link)\</details\> ▶ example

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