# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=78&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 79

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## [Is there a way to have a free forum?](https://meta.discourse.org/t/is-there-a-way-to-have-a-free-forum/295820)

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**Author:** [@ssityeghd](https://meta.discourse.org/u/ssityeghd)\
**Replies:** 18\
**Last updated:** [March 1, 2024, 2:18pm UTC](https://meta.discourse.org/t/is-there-a-way-to-have-a-free-forum/295820 "2024-03-01T14:18:46Z")

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My friends and I are on a forum that have very tight rules, so we can never interact. We were hoping we could find a forum that free, where you can chat, is that possible? @not-ethan, how does this work?

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## [Best way to effectively ban and hide someone, including SSO](https://meta.discourse.org/t/best-way-to-effectively-ban-and-hide-someone-including-sso/334744)

<div class="topic-metadata">

**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 9:40am UTC](https://meta.discourse.org/t/best-way-to-effectively-ban-and-hide-someone-including-sso/334744 "2024-11-06T09:40:30Z")

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I am using Single Sign-on, where the account is created on a WordPress site and then it connects to Discourse. I recently had a spam user sign up to promote their products. I want to delete the user, but am not sure the…

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## [Fakebook-theme problems while integrating](https://meta.discourse.org/t/fakebook-theme-problems-while-integrating/334630)

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**Author:** [@Jun](https://meta.discourse.org/u/Jun)\
**Replies:** 2\
**Last updated:** [November 6, 2024, 1:38am UTC](https://meta.discourse.org/t/fakebook-theme-problems-while-integrating/334630 "2024-11-06T01:38:07Z")

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fakebook-theme is really attractive. I tried fakebook-theme on my website, only with Header Search and DiscoTOC. Devices: Chrome 30.0.6723.92 (arm64) and Safiri18.1 (20619.2.8.11.10) When using this theme, I have 4 …

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## [Can I transfer my apex domain name to Discourse.org?or I should transfer it to some where else like Cloudflare?](https://meta.discourse.org/t/can-i-transfer-my-apex-domain-name-to-discourse-org-or-i-should-transfer-it-to-some-where-else-like-cloudflare/334214)

<div class="topic-metadata">

**Author:** [@Frankz](https://meta.discourse.org/u/Frankz)\
**Replies:** 3\
**Last updated:** [November 5, 2024, 8:51pm UTC](https://meta.discourse.org/t/can-i-transfer-my-apex-domain-name-to-discourse-org-or-i-should-transfer-it-to-some-where-else-like-cloudflare/334214 "2024-11-05T20:51:37Z")

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I plan to setup a new website. The whole website will be on your Discourse forum standard plan. My question is where can my apex domain name be hosted? Now the domain name is in bluehost.com. Can I transfer it to Discou…

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## [T4s can delete accounts? Select non-admin users can view email address?](https://meta.discourse.org/t/t4s-can-delete-accounts-select-non-admin-users-can-view-email-address/329081)

<div class="topic-metadata">

**Author:** [@hmmmnotsure](https://meta.discourse.org/u/hmmmnotsure)\
**Replies:** 4\
**Last updated:** [November 5, 2024, 2:11pm UTC](https://meta.discourse.org/t/t4s-can-delete-accounts-select-non-admin-users-can-view-email-address/329081 "2024-11-05T14:11:34Z")

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hello! I have 2 questions here. I want to give a selected group of employees access to email address. Is that possible? Can I give T4s access to delete spam posts and accounts?

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## [Summarise feature](https://meta.discourse.org/t/summarise-feature/333234)

<div class="topic-metadata">

**Author:** [@hmmmnotsure](https://meta.discourse.org/u/hmmmnotsure)\
**Replies:** 5\
**Last updated:** [November 5, 2024, 2:07pm UTC](https://meta.discourse.org/t/summarise-feature/333234 "2024-11-05T14:07:10Z")

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First off, I love the Summarise feature! I am still testing it. But I noticed that, despite changing my interface language, it summarises only in English. Am i missing a setting somewhere?

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## [Discourse Upgrade Not Working](https://meta.discourse.org/t/discourse-upgrade-not-working/334372)

<div class="topic-metadata">

**Author:** [@zoopyloops](https://meta.discourse.org/u/zoopyloops)\
**Replies:** 3\
**Last updated:** [November 5, 2024, 5:58am UTC](https://meta.discourse.org/t/discourse-upgrade-not-working/334372 "2024-11-05T05:58:58Z")

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When I go to click upgrade for Discourse version 2.9.0.beta9 to the latest 3.4.0.beta2 it just loads to an empty page and doesn’t update. How can I upgrade to the latest version? Thank you! (screenshot of blank page atta…

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## [How to create a help web page for my community site in two levels](https://meta.discourse.org/t/how-to-create-a-help-web-page-for-my-community-site-in-two-levels/334137)

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**Author:** [@Steve\_John](https://meta.discourse.org/u/Steve_John)\
**Replies:** 3\
**Last updated:** [November 4, 2024, 8:51pm UTC](https://meta.discourse.org/t/how-to-create-a-help-web-page-for-my-community-site-in-two-levels/334137 "2024-11-04T20:51:57Z")

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How to create a help web page for my website when user clicks , we show all the Help related topics in card format and then User can drill down to another web page based on the topic selected. How to set-up these kind of…

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## [iOS app opening a note PiP every time it opens](https://meta.discourse.org/t/ios-app-opening-a-note-pip-every-time-it-opens/334475)

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**Author:** [@BrettWysteria](https://meta.discourse.org/u/BrettWysteria)\
**Replies:** 0\
**Last updated:** [November 4, 2024, 7:30pm UTC](https://meta.discourse.org/t/ios-app-opening-a-note-pip-every-time-it-opens/334475 "2024-11-04T19:30:02Z")

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I can’t possibly be the only one this is happening to. So this little Picture in Picture window keeps popping up every single dang time I open the app or even switch back to it after using another app. Why is this eve…

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## [How Do I Set Up the E-Mail SMTP Server Required for Discourse?](https://meta.discourse.org/t/how-do-i-set-up-the-e-mail-smtp-server-required-for-discourse/334267)

<div class="topic-metadata">

**Author:** [@Can](https://meta.discourse.org/u/Can)\
**Replies:** 8\
**Last updated:** [November 4, 2024, 11:18am UTC](https://meta.discourse.org/t/how-do-i-set-up-the-e-mail-smtp-server-required-for-discourse/334267 "2024-11-04T11:18:08Z")

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Hello, I am new to discourse. So forgive me if my questions are simple. I rented a cloud from Hetzner. I will start Ubuntu installation and discourse installation but I don’t know how to set smtp email settings on the s…

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## [Issues logging in with Discord account through invite link](https://meta.discourse.org/t/issues-logging-in-with-discord-account-through-invite-link/334304)

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**Author:** [@knuckles\_moans](https://meta.discourse.org/u/knuckles_moans)\
**Replies:** 0\
**Last updated:** [November 3, 2024, 8:50pm UTC](https://meta.discourse.org/t/issues-logging-in-with-discord-account-through-invite-link/334304 "2024-11-03T20:50:30Z")

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I’m currently facing an issue with my Discourse instance. When users try to create an account using the invite link, they only have the option to create a local account. It doesn’t allow them to log in via Discord, even …

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## [Do likes recieved badges account for unlisted topics and PMs?](https://meta.discourse.org/t/do-likes-recieved-badges-account-for-unlisted-topics-and-pms/334307)

<div class="topic-metadata">

**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 0\
**Last updated:** [November 3, 2024, 9:25pm UTC](https://meta.discourse.org/t/do-likes-recieved-badges-account-for-unlisted-topics-and-pms/334307 "2024-11-03T21:25:23Z")

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Do these badges above account for unlisted topics and posts, and also personal messages? Asking this out of curiousity. I’ve also seen users here that haven’t posted anything but have badges similar to these (like…

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## [Order of Selectable Avatars](https://meta.discourse.org/t/order-of-selectable-avatars/334231)

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**Author:** [@Josmok](https://meta.discourse.org/u/Josmok)\
**Replies:** 0\
**Last updated:** [November 2, 2024, 11:53pm UTC](https://meta.discourse.org/t/order-of-selectable-avatars/334231 "2024-11-02T23:53:36Z")

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When uploading selectable avatars it seems their selection order remains fixed based on the exact order of upload for each. Is there a way to customize their selection order based on my preference or am I bound by the up…

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## [Enhancing Video Sharing on WlH Community: Is Discourse video-centric?](https://meta.discourse.org/t/enhancing-video-sharing-on-wlh-community-is-discourse-video-centric/334220)

<div class="topic-metadata">

**Author:** [@efuetatem1](https://meta.discourse.org/u/efuetatem1)\
**Replies:** 1\
**Last updated:** [November 3, 2024, 3:17am UTC](https://meta.discourse.org/t/enhancing-video-sharing-on-wlh-community-is-discourse-video-centric/334220 "2024-11-03T03:17:00Z")

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Hi everyone, We are currently using Discourse as our platform for WlH Community, and I’m looking to enhance our video-sharing capabilities. Specifically, I want to encourage users to upload videos directly to our platfo…

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## [Auto tag posts with audio embeded?](https://meta.discourse.org/t/auto-tag-posts-with-audio-embeded/334233)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 0\
**Last updated:** [November 3, 2024, 2:05am UTC](https://meta.discourse.org/t/auto-tag-posts-with-audio-embeded/334233 "2024-11-03T02:05:53Z")

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HI, I am looking at a way of auto tagging posts with MP3 embedded files created with the toolbar microphone icon. The purpose is to have a list of all posts having such an audio file embedded by clicking on that tag. I…

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## [How to fix “unprocessable entity”](https://meta.discourse.org/t/how-to-fix-unprocessable-entity/334119)

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**Author:** [@willie](https://meta.discourse.org/u/willie)\
**Replies:** 1\
**Last updated:** [November 2, 2024, 1:59am UTC](https://meta.discourse.org/t/how-to-fix-unprocessable-entity/334119 "2024-11-02T01:59:15Z")

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When I want to send a pm to a user I saw this message: “ unprocessable entity” So I check my logs and I saw this: MaxMindDB (/var/www/discourse/vendor/data/GeoLite2-ASN.mmdb) could not be found: No such file or directo…

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## [Discourse broken after failed upgrade](https://meta.discourse.org/t/discourse-broken-after-failed-upgrade/334095)

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**Author:** [@Adam\_Price](https://meta.discourse.org/u/Adam_Price)\
**Replies:** 4\
**Last updated:** [November 2, 2024, 12:31am UTC](https://meta.discourse.org/t/discourse-broken-after-failed-upgrade/334095 "2024-11-02T00:31:58Z")

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I did a bad thing. I inherited a discourse server for my organization. For months now, every time I log in, it has told me there are critical updates that must be installed (3.2.x → 3.3.x). I finally caved, and clicke…

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## [Cannot access admin pages after old backup restore](https://meta.discourse.org/t/cannot-access-admin-pages-after-old-backup-restore/333981)

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**Author:** [@michel3](https://meta.discourse.org/u/michel3)\
**Replies:** 3\
**Last updated:** [November 1, 2024, 3:34pm UTC](https://meta.discourse.org/t/cannot-access-admin-pages-after-old-backup-restore/333981 "2024-11-01T15:34:23Z")

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I’m trying to restore a backup taken from a self-hosted discourse instance that was not updated since May 2021. The app.yml was not customized (no plugin). I restored the backup on a fresh instance. The messages and use…

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## [Max\_topics\_in\_first\_day for TL1 users seems to not match the blog](https://meta.discourse.org/t/max-topics-in-first-day-for-tl1-users-seems-to-not-match-the-blog/333590)

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**Author:** [@GaurangBlaze](https://meta.discourse.org/u/GaurangBlaze)\
**Replies:** 1\
**Last updated:** [November 1, 2024, 9:06am UTC](https://meta.discourse.org/t/max-topics-in-first-day-for-tl1-users-seems-to-not-match-the-blog/333590 "2024-11-01T09:06:46Z")

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Based on the description here (Understanding Discourse Trust Levels), quote: Users at trust level 1 can… Use all core Discourse functions; all new user restrictions are removed One of the user restrictions is (also …

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## [Does "Watched Words -\> Silence" work on post titles?](https://meta.discourse.org/t/does-watched-words-silence-work-on-post-titles/333567)

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**Author:** [@GaurangBlaze](https://meta.discourse.org/u/GaurangBlaze)\
**Replies:** 2\
**Last updated:** [November 1, 2024, 8:26am UTC](https://meta.discourse.org/t/does-watched-words-silence-work-on-post-titles/333567 "2024-11-01T08:26:02Z")

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Does the Watched Words → Silence setting (as shown in this image) apply on the post title and the post content both, or is it just for the post content? For context: we’re using this to filter spam as suggested in th…

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## [Error 403 while trying to do anything on Discourse](https://meta.discourse.org/t/error-403-while-trying-to-do-anything-on-discourse/333929)

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**Author:** [@Rain\_Man](https://meta.discourse.org/u/Rain_Man)\
**Replies:** 1\
**Last updated:** [November 1, 2024, 2:51am UTC](https://meta.discourse.org/t/error-403-while-trying-to-do-anything-on-discourse/333929 "2024-11-01T02:51:57Z")

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I am getting Error 403 while trying to do anything on the website. Approve users, delete posts, edit posts, change Admin settings, etc. Everything keeps showing Error 403. Any ideas? It worked fine 30 minutes ago and I h…

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## [Failing DC SSO connection slowing down the admin with a timeout](https://meta.discourse.org/t/failing-dc-sso-connection-slowing-down-the-admin-with-a-timeout/333812)

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**Author:** [@Firsh](https://meta.discourse.org/u/Firsh)\
**Replies:** 7\
**Last updated:** [October 31, 2024, 2:33pm UTC](https://meta.discourse.org/t/failing-dc-sso-connection-slowing-down-the-admin-with-a-timeout/333812 "2024-10-31T14:33:42Z")

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I’ve set up Discourse Connect SSO using the official plugin, so my WP users log into Discourse without registering another user over there. It all works fine, except every single WP dashboard (admin area) request is slow…

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## [Post Edits Two Wrenches, Two Features](https://meta.discourse.org/t/post-edits-two-wrenches-two-features/333821)

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**Author:** [@kOS](https://meta.discourse.org/u/kOS)\
**Replies:** 2\
**Last updated:** [October 31, 2024, 1:16pm UTC](https://meta.discourse.org/t/post-edits-two-wrenches-two-features/333821 "2024-10-31T13:16:46Z")

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Hi there, It occurs to me that Im constantly confused with the amount of editing features available. When editing a topic, I can see TWO Wrenches. But both show different features. Is there a way how we can merge a…

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## [As an Admin, how to change user's Primary Email or add Secondary Emails when 'email editable' is off?](https://meta.discourse.org/t/as-an-admin-how-to-change-users-primary-email-or-add-secondary-emails-when-email-editable-is-off/333642)

<div class="topic-metadata">

**Author:** [@Teafh](https://meta.discourse.org/u/Teafh)\
**Replies:** 4\
**Last updated:** [October 31, 2024, 1:03pm UTC](https://meta.discourse.org/t/as-an-admin-how-to-change-users-primary-email-or-add-secondary-emails-when-email-editable-is-off/333642 "2024-10-31T13:03:05Z")

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When email editable is on, an Admin can easily edit a user’s email. Yes, they can-- edit it like a user would, from the profile settings. However, when email editable is off, even the Admin can’t edit that from the …

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## [How often do you update https://discover.discourse.org?](https://meta.discourse.org/t/how-often-do-you-update-https-discover-discourse-org/333786)

<div class="topic-metadata">

**Author:** [@StefanoCecere](https://meta.discourse.org/u/StefanoCecere)\
**Replies:** 3\
**Last updated:** [October 31, 2024, 1:02pm UTC](https://meta.discourse.org/t/how-often-do-you-update-https-discover-discourse-org/333786 "2024-10-31T13:02:18Z")

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i see that some data from https://discover.discourse.org/ are very old. isn’t there a schedule to update title / thumbnail / numbers?

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## [Solution for FREE mail servers (for RU community hosted smtp)](https://meta.discourse.org/t/solution-for-free-mail-servers-for-ru-community-hosted-smtp/333583)

<div class="topic-metadata">

**Author:** [@TOWUK](https://meta.discourse.org/u/TOWUK)\
**Replies:** 0\
**Last updated:** [October 30, 2024, 11:11am UTC](https://meta.discourse.org/t/solution-for-free-mail-servers-for-ru-community-hosted-smtp/333583 "2024-10-30T11:11:32Z")

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A solution for FREE BUSINESS domain/mail server providers used through VK WorkSpace known as / / and so on in the Russian community: If you are not from Russia, you should not use this service outside of Russia, fin…

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## [When writing long topic the editor lags](https://meta.discourse.org/t/when-writing-long-topic-the-editor-lags/333732)

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**Author:** [@Akon\_Konvict](https://meta.discourse.org/u/Akon_Konvict)\
**Replies:** 4\
**Last updated:** [October 31, 2024, 3:30am UTC](https://meta.discourse.org/t/when-writing-long-topic-the-editor-lags/333732 "2024-10-31T03:30:05Z")

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Hey all. When I am writing long-form topics (1000 - 2000 words), the editor that I am writing the topics lags a lot. It gets stacked and lags when scrolling the editor to skim through content or when I try to enter, gi…

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## [Howto/doc on 'data explorer'](https://meta.discourse.org/t/howto-doc-on-data-explorer/281721)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 15\
**Last updated:** [October 30, 2024, 8:11pm UTC](https://meta.discourse.org/t/howto-doc-on-data-explorer/281721 "2024-10-30T20:11:48Z")

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Hi guys. Would there be a doc/tutorial for non-webdev on how to use data/queries/results in topics/posts? I searched but failed to find one. Thanks.

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## [Issues with Ghost+Discourse comments (migrating from WordPress likewise)](https://meta.discourse.org/t/issues-with-ghost-discourse-comments-migrating-from-wordpress-likewise/333616)

<div class="topic-metadata">

**Author:** [@avatar](https://meta.discourse.org/u/avatar)\
**Replies:** 7\
**Last updated:** [October 30, 2024, 7:39pm UTC](https://meta.discourse.org/t/issues-with-ghost-discourse-comments-migrating-from-wordpress-likewise/333616 "2024-10-30T19:39:35Z")

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I’m in the middle of trying to migrate my blog from WordPress (with Discourse comments) over to Ghost (with Discourse comments), and while having set up comments using the instructions at Official Ghost + Discourse Integ…

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## [Wildcard for Allowed Hosts when embedding?](https://meta.discourse.org/t/wildcard-for-allowed-hosts-when-embedding/228197)

<div class="topic-metadata">

**Author:** [@mksafi](https://meta.discourse.org/u/mksafi)\
**Replies:** 1\
**Last updated:** [October 30, 2024, 4:44pm UTC](https://meta.discourse.org/t/wildcard-for-allowed-hosts-when-embedding/228197 "2024-10-30T16:44:03Z")

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My CI/CD sets up a brand new subdomain for each git branch that’s pushed, so I have staging/preview deployments that match \*-hollowverse.vercel.app. I’d like to be able to specify the Allowed host when embedding in the s…

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