# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=781

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 782

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## ["wrong" image size on discourse topic](https://meta.discourse.org/t/wrong-image-size-on-discourse-topic/91773)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 4\
**Last updated:** [July 7, 2018, 9:02pm UTC](https://meta.discourse.org/t/wrong-image-size-on-discourse-topic/91773 "2018-07-07T21:02:23Z")

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Hi. There is an article on my website which contains images. On the site, they display well : (Auron au bord de l'insolation ! - Monocycle.info) On the WP edition page, they are blurry: I guess this is because …

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## [Disable / Hide All Emojis except for Custom](https://meta.discourse.org/t/disable-hide-all-emojis-except-for-custom/91335)

<div class="topic-metadata">

**Author:** [@Dirty420](https://meta.discourse.org/u/Dirty420)\
**Replies:** 2\
**Last updated:** [July 7, 2018, 2:11pm UTC](https://meta.discourse.org/t/disable-hide-all-emojis-except-for-custom/91335 "2018-07-07T14:11:09Z")

</div>

Is there a way to disable or hide all emoji sets except for custom emojis?

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## [How to migrate my Discourse instance to a fresh new install](https://meta.discourse.org/t/how-to-migrate-my-discourse-instance-to-a-fresh-new-install/91771)

<div class="topic-metadata">

**Author:** [@CamilleRoux](https://meta.discourse.org/u/CamilleRoux)\
**Replies:** 3\
**Last updated:** [July 7, 2018, 1:30pm UTC](https://meta.discourse.org/t/how-to-migrate-my-discourse-instance-to-a-fresh-new-install/91771 "2018-07-07T13:30:11Z")

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Hi! I’ve got an old Discourse instance. I tried to do all the update but I’ve frequently some bugs. How I can I migrate my Discourse instance to a fresh new install?

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## [Anyone have any experience with HAproxy?](https://meta.discourse.org/t/anyone-have-any-experience-with-haproxy/29560)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 6\
**Last updated:** [June 4, 2015, 12:44am UTC](https://meta.discourse.org/t/anyone-have-any-experience-with-haproxy/29560 "2015-06-04T00:44:51Z")

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I’ve installed Docker on my server and it seems to be working fine, however I already have several sites on this Apache server and I read that we should avoid mod\_proxy and use HAproxy instead - but I am unsure how to pr…

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## [Is it possible to get a user by its Discourse ID from the Discourse API?](https://meta.discourse.org/t/is-it-possible-to-get-a-user-by-its-discourse-id-from-the-discourse-api/90014)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 5\
**Last updated:** [July 6, 2018, 10:27pm UTC](https://meta.discourse.org/t/is-it-possible-to-get-a-user-by-its-discourse-id-from-the-discourse-api/90014 "2018-07-06T22:27:57Z")

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Hi. I guess all is in the title.

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## [How to add a welcome message](https://meta.discourse.org/t/how-to-add-a-welcome-message/91735)

<div class="topic-metadata">

**Author:** [@ChrisLuck](https://meta.discourse.org/u/ChrisLuck)\
**Replies:** 2\
**Last updated:** [July 6, 2018, 9:03pm UTC](https://meta.discourse.org/t/how-to-add-a-welcome-message/91735 "2018-07-06T21:03:57Z")

</div>

Does anyone know how we can add a custom welcome message like you can see in the blue box that was done at https://discuss.howtogeek.com?

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## [No "Light scheme" colour scheme?](https://meta.discourse.org/t/no-light-scheme-colour-scheme/81854)

<div class="topic-metadata">

**Author:** [@Biscuit](https://meta.discourse.org/u/Biscuit)\
**Replies:** 3\
**Last updated:** [July 6, 2018, 6:32pm UTC](https://meta.discourse.org/t/no-light-scheme-colour-scheme/81854 "2018-07-06T18:32:06Z")

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Our default theme is based on the “Light Scheme” colour scheme. It seems to be working, but: While viewing admin \> customise \> theme, I can see “Light Scheme” in the drop down list. However, there’s no “Light Scheme” l…

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## [Trying to update an old staging instance getting errors about repo changes](https://meta.discourse.org/t/trying-to-update-an-old-staging-instance-getting-errors-about-repo-changes/91717)

<div class="topic-metadata">

**Author:** [@jerdog](https://meta.discourse.org/u/jerdog)\
**Replies:** 4\
**Last updated:** [July 6, 2018, 5:12pm UTC](https://meta.discourse.org/t/trying-to-update-an-old-staging-instance-getting-errors-about-repo-changes/91717 "2018-07-06T17:12:44Z")

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So I am in the process of upgrading an old staging instance so that I can do some testing of changes before rolling out to production, and when I run ./launcher rebuild app it goes through the process of downloading late…

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## [Using Wordpress top menu bar on the Discourse side?](https://meta.discourse.org/t/using-wordpress-top-menu-bar-on-the-discourse-side/91716)

<div class="topic-metadata">

**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 1\
**Last updated:** [July 6, 2018, 5:10pm UTC](https://meta.discourse.org/t/using-wordpress-top-menu-bar-on-the-discourse-side/91716 "2018-07-06T17:10:15Z")

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Hi, We are using BuddyPress + Wordpress and Discourse. We configured SSO settings. We set WordPress instance as the SSO provider. We have user profile menu on Wordpress top menu bar. I wonder, is this possible to use t…

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## [Upload button disappeared?](https://meta.discourse.org/t/upload-button-disappeared/91714)

<div class="topic-metadata">

**Author:** [@VerticalVeg](https://meta.discourse.org/u/VerticalVeg)\
**Replies:** 2\
**Last updated:** [July 6, 2018, 2:38pm UTC](https://meta.discourse.org/t/upload-button-disappeared/91714 "2018-07-06T14:38:38Z")

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I’ve just started running a self hosted discourse and recently upgraded for the first time. It seemed to update OK - but I’ve just noticed that the image upload button seems to have disappeared? Is this due to the la…

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## [Periodic editor cursor misalignment on Android Chrome](https://meta.discourse.org/t/periodic-editor-cursor-misalignment-on-android-chrome/84275)

<div class="topic-metadata">

**Author:** [@zaidsal](https://meta.discourse.org/u/zaidsal)\
**Replies:** 15\
**Last updated:** [July 6, 2018, 1:58pm UTC](https://meta.discourse.org/t/periodic-editor-cursor-misalignment-on-android-chrome/84275 "2018-07-06T13:58:18Z")

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So when i type a comment (NOT A TOPIC) on a smartphone, touch-misalighnment occurs. More info:- https://community.infinite-flight.com/t/touch-mis-alignment-during-the-typing-mode-commenting/201711

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## [Changing topic title permissions](https://meta.discourse.org/t/changing-topic-title-permissions/91696)

<div class="topic-metadata">

**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 2\
**Last updated:** [July 6, 2018, 12:04pm UTC](https://meta.discourse.org/t/changing-topic-title-permissions/91696 "2018-07-06T12:04:05Z")

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In our system we have a category where we change the title to indicate status. So, for example, “Resource #1 \[active\]” or “Resource #2 \[polling\]”. The person who posts the original topic is responsible for maintaining th…

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## [Turning off editing comments counting as new activity](https://meta.discourse.org/t/turning-off-editing-comments-counting-as-new-activity/91699)

<div class="topic-metadata">

**Author:** [@Jon\_Moss](https://meta.discourse.org/u/Jon_Moss)\
**Replies:** 2\
**Last updated:** [July 6, 2018, 11:59am UTC](https://meta.discourse.org/t/turning-off-editing-comments-counting-as-new-activity/91699 "2018-07-06T11:59:39Z")

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Hello! We have been using Discourse for over 6 months now and are very pleased with it :slight\_smile: A community member has asked something that we are not too sure about: Turning off editing comments counting as new…

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## [Letter avatars still displayed after importing phpbb3 avatars](https://meta.discourse.org/t/letter-avatars-still-displayed-after-importing-phpbb3-avatars/69553)

<div class="topic-metadata">

**Author:** [@marguerite](https://meta.discourse.org/u/marguerite)\
**Replies:** 17\
**Last updated:** [September 27, 2017, 2:58pm UTC](https://meta.discourse.org/t/letter-avatars-still-displayed-after-importing-phpbb3-avatars/69553 "2017-09-27T14:58:36Z")

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Hello, Sorry for being new here. I’m a former phpbb3 forum owner and I decided to import phpbb3 to discourse. The importer ran successfully. I even found a bug and it was fixed by our forum user, PR#5133 sent. I did en…

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## [I can't log in with SSO](https://meta.discourse.org/t/i-cant-log-in-with-sso/91659)

<div class="topic-metadata">

**Author:** [@Dmitriy\_Gryn](https://meta.discourse.org/u/Dmitriy_Gryn)\
**Replies:** 6\
**Last updated:** [July 6, 2018, 5:39am UTC](https://meta.discourse.org/t/i-cant-log-in-with-sso/91659 "2018-07-06T05:39:48Z")

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Forum has sso. And only one button “Log in”, i tried to add “Sign in” button by adding to CSS .login-button::after { content: " | Sign up"; } after testing, i delete this and save. But now i can\`t log in to forum, …

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## [AWS installation stuck in Read only mode](https://meta.discourse.org/t/aws-installation-stuck-in-read-only-mode/90226)

<div class="topic-metadata">

**Author:** [@amoncadot](https://meta.discourse.org/u/amoncadot)\
**Replies:** 19\
**Last updated:** [July 6, 2018, 4:47am UTC](https://meta.discourse.org/t/aws-installation-stuck-in-read-only-mode/90226 "2018-07-06T04:47:23Z")

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Hello, We’ve had our internal Discourse site for around 3 months now and suddenly it has gone into read only mode. Based on other topics (Stuck in 'Read Only' Mode) I have already tried the following: Login to docker…

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## [Installing Discourse on a cPanel Server](https://meta.discourse.org/t/installing-discourse-on-a-cpanel-server/91648)

<div class="topic-metadata">

**Author:** [@anon94352520](https://meta.discourse.org/u/anon94352520)\
**Replies:** 3\
**Last updated:** [July 5, 2018, 7:56pm UTC](https://meta.discourse.org/t/installing-discourse-on-a-cpanel-server/91648 "2018-07-05T19:56:31Z")

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Yes, before you say that it can’t be installed on shared hosts, I have root access. I run CentOS 6 on my VPS, along with 2gb ram on an OVH VPS. Is it possible? If yes, how? Thanks :slight\_smile:

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## [Error deleting a topic + WP plugin](https://meta.discourse.org/t/error-deleting-a-topic-wp-plugin/91618)

<div class="topic-metadata">

**Author:** [@goxonline](https://meta.discourse.org/u/goxonline)\
**Replies:** 2\
**Last updated:** [July 5, 2018, 5:55pm UTC](https://meta.discourse.org/t/error-deleting-a-topic-wp-plugin/91618 "2018-07-05T17:55:28Z")

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I dont know if is a bug or just an error. I link my WP and my discourse, I publish a post on WP without problems, but I went to delete complete a post on WP then I try to delete the topic linked to that post in WP (alrea…

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## [Single Sign On with social and standard login](https://meta.discourse.org/t/single-sign-on-with-social-and-standard-login/91460)

<div class="topic-metadata">

**Author:** [@hardik](https://meta.discourse.org/u/hardik)\
**Replies:** 2\
**Last updated:** [July 5, 2018, 8:48am UTC](https://meta.discourse.org/t/single-sign-on-with-social-and-standard-login/91460 "2018-07-05T08:48:21Z")

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Hi, We have an existing platform. We offer standard registration and login with email and password. Now we want to integrate discourse with our platform. The login data for discourse should be the same as our platform.…

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## [Return\_sso\_url is blank but provided](https://meta.discourse.org/t/return-sso-url-is-blank-but-provided/91541)

<div class="topic-metadata">

**Author:** [@tchncs](https://meta.discourse.org/u/tchncs)\
**Replies:** 1\
**Last updated:** [July 4, 2018, 5:29pm UTC](https://meta.discourse.org/t/return-sso-url-is-blank-but-provided/91541 "2018-07-04T17:29:21Z")

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Hello there, i’d like to annoy you with this even tho i already created an issue on github. However it’s been some hours without any answer and i am kinda in a hurry - and not even sure if this is the projects fault or…

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## [API - Get count of latest](https://meta.discourse.org/t/api-get-count-of-latest/91580)

<div class="topic-metadata">

**Author:** [@rbrlortie](https://meta.discourse.org/u/rbrlortie)\
**Replies:** 2\
**Last updated:** [July 4, 2018, 7:33pm UTC](https://meta.discourse.org/t/api-get-count-of-latest/91580 "2018-07-04T19:33:47Z")

</div>

Hi, We need to display statistics about our Discourse instance on our main website. We managed to display the total number of posts (call site.json, loop categories and addition all topic\_count together). However, we …

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## [How to export data for analysis?](https://meta.discourse.org/t/how-to-export-data-for-analysis/43395)

<div class="topic-metadata">

**Author:** [@mfiga](https://meta.discourse.org/u/mfiga)\
**Replies:** 1\
**Last updated:** [April 28, 2016, 8:49pm UTC](https://meta.discourse.org/t/how-to-export-data-for-analysis/43395 "2016-04-28T20:49:49Z")

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Is there a way to connect Discourse data to Tableau? Or download discourse data so we can cross reference it with our association data and analyze it?

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## [Switching from default WP comments to Discourse WP plugin](https://meta.discourse.org/t/switching-from-default-wp-comments-to-discourse-wp-plugin/44354)

<div class="topic-metadata">

**Author:** [@Karthik](https://meta.discourse.org/u/Karthik)\
**Replies:** 3\
**Last updated:** [July 4, 2018, 12:12pm UTC](https://meta.discourse.org/t/switching-from-default-wp-comments-to-discourse-wp-plugin/44354 "2018-07-04T12:12:07Z")

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Hey Guys, I was about to switch from WP native comments to Discourse but had couple of questions. What would happen to existing comments? Will they be available on the individual posts? I have like 100+ comments on so…

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## [Multi site smtp email problem](https://meta.discourse.org/t/multi-site-smtp-email-problem/91461)

<div class="topic-metadata">

**Author:** [@Aashish\_Gangwani](https://meta.discourse.org/u/Aashish_Gangwani)\
**Replies:** 1\
**Last updated:** [July 4, 2018, 11:02am UTC](https://meta.discourse.org/t/multi-site-smtp-email-problem/91461 "2018-07-04T11:02:05Z")

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Hi, So I read the multi site configuration thread by sam and this is the app.yml https://gist.github.com/aashishg/0142e9eab87f397dc904acb145913b7a The sites seem to be running ok but it wont send actiavation emails fo…

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## [My vps can he run discourse](https://meta.discourse.org/t/my-vps-can-he-run-discourse/91432)

<div class="topic-metadata">

**Author:** [@Oussema\_Tayzon](https://meta.discourse.org/u/Oussema_Tayzon)\
**Replies:** 3\
**Last updated:** [July 3, 2018, 1:56pm UTC](https://meta.discourse.org/t/my-vps-can-he-run-discourse/91432 "2018-07-03T13:56:39Z")

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i want to install discourse this the picture of my vps can i install it

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## [Existing topics on Discourse for new articles - expectations vs reality check if you don't mind](https://meta.discourse.org/t/existing-topics-on-discourse-for-new-articles-expectations-vs-reality-check-if-you-dont-mind/90729)

<div class="topic-metadata">

**Author:** [@uded](https://meta.discourse.org/u/uded)\
**Replies:** 4\
**Last updated:** [July 3, 2018, 12:00pm UTC](https://meta.discourse.org/t/existing-topics-on-discourse-for-new-articles-expectations-vs-reality-check-if-you-dont-mind/90729 "2018-07-03T12:00:03Z")

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I would like to confirm that my understanding, as limited as it is, of both this plugin and platforms is matched with reality. I am running a news website about sports. We have very often a large number of new articles …

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## [External Privacy Policy in new tab](https://meta.discourse.org/t/external-privacy-policy-in-new-tab/91463)

<div class="topic-metadata">

**Author:** [@Lukasz\_Labedzki](https://meta.discourse.org/u/Lukasz_Labedzki)\
**Replies:** 3\
**Last updated:** [July 3, 2018, 11:47am UTC](https://meta.discourse.org/t/external-privacy-policy-in-new-tab/91463 "2018-07-03T11:47:43Z")

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Hi, is there a way to open external terms of service and privacy policy in new window/tab? It’s opening in the same tab by default.

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## [Scraping excerpts with latest.json (or plugin)](https://meta.discourse.org/t/scraping-excerpts-with-latest-json-or-plugin/91428)

<div class="topic-metadata">

**Author:** [@furkle](https://meta.discourse.org/u/furkle)\
**Replies:** 4\
**Last updated:** [July 2, 2018, 11:06pm UTC](https://meta.discourse.org/t/scraping-excerpts-with-latest-json-or-plugin/91428 "2018-07-02T23:06:28Z")

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Hi all, I was looking at this post here by Daemon Labs, about scraping the latest.json endpoint and displaying this as a card layout. Simple, elegant, easy to follow. The problem comes in that I can’t figure out how to …

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## [Redis connection timed out](https://meta.discourse.org/t/redis-connection-timed-out/76348)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 29\
**Last updated:** [July 2, 2018, 8:39pm UTC](https://meta.discourse.org/t/redis-connection-timed-out/76348 "2018-07-02T20:39:08Z")

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I just rebuilt a site with 8GB ram. Apparently sidekiq had died a few days ago and is now trying to catch up on 500K queued processes. It runs for a while and then redis stops responding. Logs have errors like these: E…

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## [GA from the Discourse dashboard](https://meta.discourse.org/t/ga-from-the-discourse-dashboard/91375)

<div class="topic-metadata">

**Author:** [@Kate\_Danilova](https://meta.discourse.org/u/Kate_Danilova)\
**Replies:** 1\
**Last updated:** [July 2, 2018, 4:25pm UTC](https://meta.discourse.org/t/ga-from-the-discourse-dashboard/91375 "2018-07-02T16:25:38Z")

</div>

Hi guys! Could you please help me? I don’t have any access to the Discourse instance code. I would like to know whether I have a chance to embed Google Analytics into the forum. Thanks in advance.

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