# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=782

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 783

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## [Trailing slash and subfolder setup](https://meta.discourse.org/t/trailing-slash-and-subfolder-setup/74403)

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**Author:** [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Replies:** 2\
**Last updated:** [July 2, 2018, 12:25pm UTC](https://meta.discourse.org/t/trailing-slash-and-subfolder-setup/74403 "2018-07-02T12:25:14Z")

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Hi, I found that current configuration a) sensible to end slash at user’s request and b) returns incorrect location. B may cause a problem for environments, where two web servers running at the same hardware, for exam…

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## [There was a problem sending the test email](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312)

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**Author:** [@JKBaseer](https://meta.discourse.org/u/JKBaseer)\
**Replies:** 6\
**Last updated:** [July 2, 2018, 9:28am UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312 "2018-07-02T09:28:16Z")

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Hey Guys, I have tired the related topics before submitting but still could myself. Background: I installed discourse using digitalocean oneclick installer. The website is running under forum.example.org without any…

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## [Uninstall Discourse](https://meta.discourse.org/t/uninstall-discourse/91288)

<div class="topic-metadata">

**Author:** [@tyraniczar](https://meta.discourse.org/u/tyraniczar)\
**Replies:** 6\
**Last updated:** [July 1, 2018, 5:55am UTC](https://meta.discourse.org/t/uninstall-discourse/91288 "2018-07-01T05:55:51Z")

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I installed Discourse via the one-click Docker Digital Ocean install. The email isn’t working so I’m thinking of starting over. What’s the safest, most hassle-free way to uninstall Discourse without messing up my Digita…

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## [Clicking on submit move cursor randomly](https://meta.discourse.org/t/clicking-on-submit-move-cursor-randomly/91291)

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**Author:** [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)\
**Replies:** 3\
**Last updated:** [July 1, 2018, 5:37am UTC](https://meta.discourse.org/t/clicking-on-submit-move-cursor-randomly/91291 "2018-07-01T05:37:55Z")

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This is something very irritating, when I try to click submit the cursor move randomly at any place. Please refer to the video link https://dl.dropbox.com/s/0tt5zahk227fs4f/screenrecorder\_Trimmed\_20180701\_105622.mp4

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## [Reorder categories option not visible](https://meta.discourse.org/t/reorder-categories-option-not-visible/91277)

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**Author:** [@Scot](https://meta.discourse.org/u/Scot)\
**Replies:** 2\
**Last updated:** [June 30, 2018, 5:32pm UTC](https://meta.discourse.org/t/reorder-categories-option-not-visible/91277 "2018-06-30T17:32:16Z")

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I am logged in as admin and I have 7 categories. I only get the new category option. I do not get the reorder categories option. I do not know why. I would appreciate any help. Thank you.

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## [How to create a 'follow' button for a topic and post it on an external website?](https://meta.discourse.org/t/how-to-create-a-follow-button-for-a-topic-and-post-it-on-an-external-website/91266)

<div class="topic-metadata">

**Author:** [@Andy02](https://meta.discourse.org/u/Andy02)\
**Replies:** 2\
**Last updated:** [June 30, 2018, 4:02pm UTC](https://meta.discourse.org/t/how-to-create-a-follow-button-for-a-topic-and-post-it-on-an-external-website/91266 "2018-06-30T16:02:31Z")

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The Wordpress Sycn plugin gives the ability to auto post your WP articles to a thread in our discourse forum. Is it possible to put a ‘follow’ button into my wordpress articles which subscribes my users to that topic? (…

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## [Homepage UI changed, error 422, MESSAGE BUS FAIL](https://meta.discourse.org/t/homepage-ui-changed-error-422-message-bus-fail/91256)

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**Author:** [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)\
**Replies:** 9\
**Last updated:** [June 30, 2018, 9:28am UTC](https://meta.discourse.org/t/homepage-ui-changed-error-422-message-bus-fail/91256 "2018-06-30T09:28:30Z")

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Hello dear, Any idea why I am getting this error? Problem Description Homepage UI changed: Please see the users image Padding between two threads Console log says “MESSAGE BUS FAIL”. Ref: screenshot. Failed to load …

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## [Where do I add a Facebook retargeting pixel?](https://meta.discourse.org/t/where-do-i-add-a-facebook-retargeting-pixel/91253)

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**Author:** [@TimothyDonaghue](https://meta.discourse.org/u/TimothyDonaghue)\
**Replies:** 2\
**Last updated:** [June 30, 2018, 7:30am UTC](https://meta.discourse.org/t/where-do-i-add-a-facebook-retargeting-pixel/91253 "2018-06-30T07:30:19Z")

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Hello Friends, Facebook gives a little snippet of code which takes care of their retargeting. Where would I place that? Thank you. Be Well, Timothy

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## [WP Discourse API KEY, Please provide steps to generate key](https://meta.discourse.org/t/wp-discourse-api-key-please-provide-steps-to-generate-key/64263)

<div class="topic-metadata">

**Author:** [@Kripesh\_Das](https://meta.discourse.org/u/Kripesh_Das)\
**Replies:** 8\
**Last updated:** [June 30, 2018, 12:36am UTC](https://meta.discourse.org/t/wp-discourse-api-key-please-provide-steps-to-generate-key/64263 "2018-06-30T00:36:35Z")

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Hi, Can anyone help me to generate API key? After following the instructions I am getting error

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## [Compatible with Centos 7](https://meta.discourse.org/t/compatible-with-centos-7/91216)

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**Author:** [@BrookieCookie](https://meta.discourse.org/u/BrookieCookie)\
**Replies:** 10\
**Last updated:** [June 29, 2018, 10:26pm UTC](https://meta.discourse.org/t/compatible-with-centos-7/91216 "2018-06-29T22:26:52Z")

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I have a server running already and I wanted to try doscourse will it run on centos 7 or would I have to wipe my server and install Ubuntu

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## [Embedding Discourse Categories / Latest Topics into Site](https://meta.discourse.org/t/embedding-discourse-categories-latest-topics-into-site/91219)

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**Author:** [@Dirty420](https://meta.discourse.org/u/Dirty420)\
**Replies:** 6\
**Last updated:** [June 29, 2018, 9:13pm UTC](https://meta.discourse.org/t/embedding-discourse-categories-latest-topics-into-site/91219 "2018-06-29T21:13:33Z")

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My apologies if this is placed incorrectly. I’ve setup my Discourse forum (not active at moment) , and I’d like to embed either an entire category , or more importantly “latest topics.” I have a wix site that I’d like t…

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## [Account activation / email verification email not sent on sign up, when "must approve users" option is turned on](https://meta.discourse.org/t/account-activation-email-verification-email-not-sent-on-sign-up-when-must-approve-users-option-is-turned-on/69715)

<div class="topic-metadata">

**Author:** [@sekhat](https://meta.discourse.org/u/sekhat)\
**Replies:** 10\
**Last updated:** [June 29, 2018, 4:51pm UTC](https://meta.discourse.org/t/account-activation-email-verification-email-not-sent-on-sign-up-when-must-approve-users-option-is-turned-on/69715 "2018-06-29T16:51:33Z")

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I’ve turned on the “must approve users” options in my login options. When this is turned on, the email verification emails don’t get sent, so user accounts sit as inactive. The message to the user after signing up is: …

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## [Discourse site not working on iOS](https://meta.discourse.org/t/discourse-site-not-working-on-ios/90767)

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**Author:** [@brobinson](https://meta.discourse.org/u/brobinson)\
**Replies:** 6\
**Last updated:** [June 29, 2018, 6:43am UTC](https://meta.discourse.org/t/discourse-site-not-working-on-ios/90767 "2018-06-29T06:43:41Z")

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Hi All, I’m hoping someone can help me with a problem I’m having with Discourse and iOS. The site in question (here) seems to work fine everywhere except on iOS. It’s fine on Windows, OSX, Android in any browser, but …

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## [Wordpress Comments Not Showing](https://meta.discourse.org/t/wordpress-comments-not-showing/90909)

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**Author:** [@MXD](https://meta.discourse.org/u/MXD)\
**Replies:** 4\
**Last updated:** [June 28, 2018, 11:04pm UTC](https://meta.discourse.org/t/wordpress-comments-not-showing/90909 "2018-06-28T23:04:13Z")

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Hi, I have an issue with comments from Discourse not showing in Wordpress. I’m using Docker containers for Wordpress and Discourse, both sites are newly created. Stack Wordpress 4.9.6 Discourse v2.1.0.beta2 +74 WP-D…

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## [What should I18n be replaced with in new versions?](https://meta.discourse.org/t/what-should-i18n-be-replaced-with-in-new-versions/90944)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 1\
**Last updated:** [June 28, 2018, 9:00pm UTC](https://meta.discourse.org/t/what-should-i18n-be-replaced-with-in-new-versions/90944 "2018-06-28T21:00:14Z")

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after some updates in discourse, this code-line I18n.translations.en.js.filters.unanswered = { title: "unanswered", help: "questions with no answers" }; doesn’t work anymore for non-English locales. does anyone know w…

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## [Hide 'from the web' in image upload](https://meta.discourse.org/t/hide-from-the-web-in-image-upload/90907)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 6\
**Last updated:** [June 28, 2018, 8:25pm UTC](https://meta.discourse.org/t/hide-from-the-web-in-image-upload/90907 "2018-06-28T20:25:01Z")

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I would prefer users only upload images rather than having the option of using images on the web due to various display reasons. I tried to hide via css but the selectors seem to be the same for both options, the radio b…

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## [After setting up S3 - Access denied](https://meta.discourse.org/t/after-setting-up-s3-access-denied/90730)

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**Author:** [@Alankrit\_Choudh](https://meta.discourse.org/u/Alankrit_Choudh)\
**Replies:** 9\
**Last updated:** [June 28, 2018, 3:41pm UTC](https://meta.discourse.org/t/after-setting-up-s3-access-denied/90730 "2018-06-28T15:41:36Z")

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Followed the How: To exactly, after which when i visit S3 i see the bucket been created. But when i upload an image it says access denied. How do i troubleshoot this issue?

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## [Add new site (iPhone) was not found](https://meta.discourse.org/t/add-new-site-iphone-was-not-found/90914)

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**Author:** [@zoink](https://meta.discourse.org/u/zoink)\
**Replies:** 4\
**Last updated:** [June 28, 2018, 12:52pm UTC](https://meta.discourse.org/t/add-new-site-iphone-was-not-found/90914 "2018-06-28T12:52:23Z")

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I’m unable to add forum.amibroker.com on my iPhone Discourse App. The app was previously working months ago, but fails now. I can access the forum from safari with no problems. Any ideas?

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## [Can no longer view users emails as a moderator](https://meta.discourse.org/t/can-no-longer-view-users-emails-as-a-moderator/90199)

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**Author:** [@HRH](https://meta.discourse.org/u/HRH)\
**Replies:** 5\
**Last updated:** [June 28, 2018, 8:01am UTC](https://meta.discourse.org/t/can-no-longer-view-users-emails-as-a-moderator/90199 "2018-06-28T08:01:28Z")

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Had a look at other very relevant topics, e.g. Remove moderator ability to view users email addresses - #26 by cpradio Moderators Viewing Email Addresses But my situ is that I, from a moderator account, could view use…

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## [Is it possible to reply to a message from an existing message? Let me explain](https://meta.discourse.org/t/is-it-possible-to-reply-to-a-message-from-an-existing-message-let-me-explain/90903)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 4\
**Last updated:** [June 27, 2018, 11:43pm UTC](https://meta.discourse.org/t/is-it-possible-to-reply-to-a-message-from-an-existing-message-let-me-explain/90903 "2018-06-27T23:43:47Z")

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I was writing a message on a topic. I was implicitly replying to the last message but I didn’t used the “reply to message” option. When I posted my message, I noticed that someone else posted several messages between my…

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## [List of the emails being sent from discourse](https://meta.discourse.org/t/list-of-the-emails-being-sent-from-discourse/90883)

<div class="topic-metadata">

**Author:** [@davidlqid](https://meta.discourse.org/u/davidlqid)\
**Replies:** 2\
**Last updated:** [June 27, 2018, 5:00pm UTC](https://meta.discourse.org/t/list-of-the-emails-being-sent-from-discourse/90883 "2018-06-27T17:00:47Z")

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Hi, we are setting up discourse and getting to know the tools. I’d like to customise some of the content, I found some links to info to do that. Before I set to the task, can someone tell me please if it’s possible to …

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## [Discourse diff library](https://meta.discourse.org/t/discourse-diff-library/90865)

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**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 1\
**Last updated:** [June 27, 2018, 3:11pm UTC](https://meta.discourse.org/t/discourse-diff-library/90865 "2018-06-27T15:11:11Z")

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What is the library behind discourse difference preview between different versions? Its really nice and interesting and I want to use it inside my application, if possible.

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## [New Discourse post only created on update of WP post](https://meta.discourse.org/t/new-discourse-post-only-created-on-update-of-wp-post/89907)

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**Author:** [@jtbayly](https://meta.discourse.org/u/jtbayly)\
**Replies:** 12\
**Last updated:** [June 27, 2018, 2:55pm UTC](https://meta.discourse.org/t/new-discourse-post-only-created-on-update-of-wp-post/89907 "2018-06-27T14:55:41Z")

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When I first create a new post in Wordpress, it’s no longer auto-posting to Discourse. (Yes, the checkbox is selected.) It posts immediately if I click “update” on the post in Wordpress, though. There’s no error when I …

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## [Remove Images of Discourse Replies below WP Posts](https://meta.discourse.org/t/remove-images-of-discourse-replies-below-wp-posts/81549)

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**Author:** [@erikmolenaarnl](https://meta.discourse.org/u/erikmolenaarnl)\
**Replies:** 1\
**Last updated:** [June 27, 2018, 2:07pm UTC](https://meta.discourse.org/t/remove-images-of-discourse-replies-below-wp-posts/81549 "2018-06-27T14:07:06Z")

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Hi, Users regulary upload images to enrich their Discourse replies. Which is great content! These images are shown in the replies below the WP Posts as well. However, they can get quite out of hand. Users do not compre…

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## [Onebox looks horrible on Discourse Comments (below WP Post)](https://meta.discourse.org/t/onebox-looks-horrible-on-discourse-comments-below-wp-post/78364)

<div class="topic-metadata">

**Author:** [@erikmolenaarnl](https://meta.discourse.org/u/erikmolenaarnl)\
**Replies:** 18\
**Last updated:** [June 27, 2018, 2:05pm UTC](https://meta.discourse.org/t/onebox-looks-horrible-on-discourse-comments-below-wp-post/78364 "2018-06-27T14:05:54Z")

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Hi there! I like the onebox for previewing URLs in Discourse. It looks great: 01.18.2018-14.18.14 - TechSmith Screencast However, the onebox looks -not as nice- (or horrible) in Wordpress comments below the post: 01.18…

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## [Max character length of Discourse Replies below WP Posts](https://meta.discourse.org/t/max-character-length-of-discourse-replies-below-wp-posts/81548)

<div class="topic-metadata">

**Author:** [@erikmolenaarnl](https://meta.discourse.org/u/erikmolenaarnl)\
**Replies:** 2\
**Last updated:** [June 27, 2018, 2:04pm UTC](https://meta.discourse.org/t/max-character-length-of-discourse-replies-below-wp-posts/81548 "2018-06-27T14:04:27Z")

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Hi Discourse team, Sometimes replies below WP Posts are very long. This is great content when reading directly in Discourse, but sometimes too much to handle to show below a WP Post. It can almost look kinda spammy. A …

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## [How do I make a top header like seen here](https://meta.discourse.org/t/how-do-i-make-a-top-header-like-seen-here/90864)

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**Author:** [@ronenbekerman](https://meta.discourse.org/u/ronenbekerman)\
**Replies:** 2\
**Last updated:** [June 27, 2018, 11:22am UTC](https://meta.discourse.org/t/how-do-i-make-a-top-header-like-seen-here/90864 "2018-06-27T11:22:18Z")

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Hi, is the header shown on this site possible with core discourse? https://datadumdum.datadeck.com/

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## [Why are all suggested posts mine here (on meta)](https://meta.discourse.org/t/why-are-all-suggested-posts-mine-here-on-meta/90854)

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**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Replies:** 2\
**Last updated:** [June 27, 2018, 10:28am UTC](https://meta.discourse.org/t/why-are-all-suggested-posts-mine-here-on-meta/90854 "2018-06-27T10:28:27Z")

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Every post seems to have that list or one quite like it, the only common thing is that they’re all posted by me. (For what it’s worth, this has always been true; it seems fine on our own forum)

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## [Upgrade multiple plugins (+ Discourse) at once](https://meta.discourse.org/t/upgrade-multiple-plugins-discourse-at-once/34082)

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**Author:** [@dandv](https://meta.discourse.org/u/dandv)\
**Replies:** 4\
**Last updated:** [June 27, 2018, 8:57am UTC](https://meta.discourse.org/t/upgrade-multiple-plugins-discourse-at-once/34082 "2018-06-27T08:57:29Z")

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Since upgrading one plugin takes several minute, and upgrading Discourse itself takes several more minutes, is it possible to upgrade everything in one shot? Otherwise a common situation like in the screenshot below woul…

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## [Reschedule sidekiq scheduled job](https://meta.discourse.org/t/reschedule-sidekiq-scheduled-job/90805)

<div class="topic-metadata">

**Author:** [@RGJ](https://meta.discourse.org/u/RGJ)\
**Replies:** 17\
**Last updated:** [June 27, 2018, 8:02am UTC](https://meta.discourse.org/t/reschedule-sidekiq-scheduled-job/90805 "2018-06-27T08:02:58Z")

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I’m trying to move a Sidekiq job to 3 AM since it is really stressing out the database. However, whatever I try, Sidekiq does not reload the job info and it executes it at the original time. It shows up at 3 AM in /sid…

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