# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=783

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 784

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## [WP Discourse SSO force avatar update problem](https://meta.discourse.org/t/wp-discourse-sso-force-avatar-update-problem/90824)

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**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 1\
**Last updated:** [June 27, 2018, 12:24am UTC](https://meta.discourse.org/t/wp-discourse-sso-force-avatar-update-problem/90824 "2018-06-27T00:24:19Z")

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Hi, I use Wordpress as SSO provider with WP Discourse plugin. Users register site on the Wordpress system. SSO works fine. But i want to use WP Discourse’s force avatar update feature. When user registers Wordpress syst…

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## [Granting Admin access, emails never arrive](https://meta.discourse.org/t/granting-admin-access-emails-never-arrive/90741)

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**Author:** [@testingsoftware](https://meta.discourse.org/u/testingsoftware)\
**Replies:** 4\
**Last updated:** [June 26, 2018, 8:58pm UTC](https://meta.discourse.org/t/granting-admin-access-emails-never-arrive/90741 "2018-06-26T20:58:23Z")

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I am the admin of our site and I am trying to Grant Admin access to another of our staff. When I click the “Grant Admin” button, it seems that the confirmation email is sent but when I go to the “emails Sent”, it says …

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## [I cant setup smtp. I tried everything](https://meta.discourse.org/t/i-cant-setup-smtp-i-tried-everything/90399)

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**Author:** [@bereno](https://meta.discourse.org/u/bereno)\
**Replies:** 12\
**Last updated:** [June 25, 2018, 4:48pm UTC](https://meta.discourse.org/t/i-cant-setup-smtp-i-tried-everything/90399 "2018-06-25T16:48:24Z")

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I tried first Gmail bu it did not work. Than I tried Elastic mail and it did not work too. I cant see any error or problem but mails are not arrive. I used Intuz on AWS. I opened port. What should I do?

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## [Discourse webhook displays private messages](https://meta.discourse.org/t/discourse-webhook-displays-private-messages/90749)

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**Author:** [@nexo](https://meta.discourse.org/u/nexo)\
**Replies:** 3\
**Last updated:** [June 26, 2018, 8:30am UTC](https://meta.discourse.org/t/discourse-webhook-displays-private-messages/90749 "2018-06-26T08:30:28Z")

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I chose my webhook to only push post event because it covers both new topics made and new posts/replies made. The issue: it alerts everytime someone sends a private message. I know that private messages are technically …

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## [I would like to automatically sync WP posts with existing Discourse topics if they have the same name. How to get a topic by title?](https://meta.discourse.org/t/i-would-like-to-automatically-sync-wp-posts-with-existing-discourse-topics-if-they-have-the-same-name-how-to-get-a-topic-by-title/90753)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [June 26, 2018, 12:12am UTC](https://meta.discourse.org/t/i-would-like-to-automatically-sync-wp-posts-with-existing-discourse-topics-if-they-have-the-same-name-how-to-get-a-topic-by-title/90753 "2018-06-26T00:12:57Z")

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Hi. I have ~200 articles on my WP. I also have topics with the same name on my Discourse, from a phpbb import. The phpbb topics were created when new articles were published in our previous CMS. I’d like to sync all …

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## [Prevent looking for similar topic in some categories / prevent including some categories in similar topics?](https://meta.discourse.org/t/prevent-looking-for-similar-topic-in-some-categories-prevent-including-some-categories-in-similar-topics/90705)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [June 25, 2018, 9:11pm UTC](https://meta.discourse.org/t/prevent-looking-for-similar-topic-in-some-categories-prevent-including-some-categories-in-similar-topics/90705 "2018-06-25T21:11:36Z")

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Hi. On my forum, I have a “welcome” subcategory. People come here to introduce themselves. When I start a new topic, results from this subcategory pop up on “similar topics”. This has no point. Can I prevent this categ…

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## [Logo Small and "add to home screen" on Android](https://meta.discourse.org/t/logo-small-and-add-to-home-screen-on-android/90722)

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**Author:** [@carmalonso](https://meta.discourse.org/u/carmalonso)\
**Replies:** 6\
**Last updated:** [June 25, 2018, 5:50pm UTC](https://meta.discourse.org/t/logo-small-and-add-to-home-screen-on-android/90722 "2018-06-25T17:50:31Z")

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I’ve been implementing some branding updates over at the Infinite Flight Community recently. One of these was adjusting the header colour and icons. Our “logo small” is now light-on-dark, which looks good on the Discour…

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## [Address bar color](https://meta.discourse.org/t/address-bar-color/90785)

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**Author:** [@Hossein\_Amerkashi](https://meta.discourse.org/u/Hossein_Amerkashi)\
**Replies:** 3\
**Last updated:** [June 26, 2018, 3:50am UTC](https://meta.discourse.org/t/address-bar-color/90785 "2018-06-26T03:50:37Z")

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Hello, We have updated our website to include a background for the header. However, ON MOBILE, it also highlights the url address-bar. Does anyone why this happens and how to avoid changing the color? THANKS

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## [Make the category logo image not clickable](https://meta.discourse.org/t/make-the-category-logo-image-not-clickable/90661)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 2\
**Last updated:** [June 25, 2018, 2:53pm UTC](https://meta.discourse.org/t/make-the-category-logo-image-not-clickable/90661 "2018-06-25T14:53:02Z")

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The way I have my category images set up it is confusing users when they see the image is clickable, so I would like to make them non-clickable, a regression from this fix I have tried this but it did not change anythin…

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## [Disaster management for standalone discourse instance](https://meta.discourse.org/t/disaster-management-for-standalone-discourse-instance/90642)

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**Author:** [@Aaryan\_Khurana](https://meta.discourse.org/u/Aaryan_Khurana)\
**Replies:** 4\
**Last updated:** [June 25, 2018, 9:03am UTC](https://meta.discourse.org/t/disaster-management-for-standalone-discourse-instance/90642 "2018-06-25T09:03:15Z")

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Hi, I can not use Digital Ocean as none of there payment gateway is not working for my country and its not easy to get credit card in my country. So I installed discourse on AWS EC2 using docker image and AWS SES for smt…

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## [Passing user website data in SSO payload](https://meta.discourse.org/t/passing-user-website-data-in-sso-payload/87470)

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**Author:** [@davedogs](https://meta.discourse.org/u/davedogs)\
**Replies:** 2\
**Last updated:** [June 25, 2018, 6:10am UTC](https://meta.discourse.org/t/passing-user-website-data-in-sso-payload/87470 "2018-06-25T06:10:12Z")

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Hi, I’m interested in setting a user’s website data when they use SSO. Based on the current setup of discourse\_single\_sign\_on.rb (app/models/discourse\_single\_sign\_on.rb), it doesn’t appear to be supported out of the bo…

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## [Forcing discourse-auto-deactivate to run once](https://meta.discourse.org/t/forcing-discourse-auto-deactivate-to-run-once/90458)

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**Author:** [@chumstick](https://meta.discourse.org/u/chumstick)\
**Replies:** 3\
**Last updated:** [June 25, 2018, 4:32am UTC](https://meta.discourse.org/t/forcing-discourse-auto-deactivate-to-run-once/90458 "2018-06-25T04:32:38Z")

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Hi all. I’ve installed the discourse-auto-deactivate plugin and set it to the time frame I’d like. As usual, that’s the easy part. My understanding is that the plugin is on a schedule (timer?) and will run once every 24…

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## [How to prevent pending email digest from being sent?](https://meta.discourse.org/t/how-to-prevent-pending-email-digest-from-being-sent/90649)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [June 24, 2018, 9:45pm UTC](https://meta.discourse.org/t/how-to-prevent-pending-email-digest-from-being-sent/90649 "2018-06-24T21:45:21Z")

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Hi. My email providing is chain-blocking my account as a spam security and I fear an ip block. I disabled the digest emails but it still continues. Do I just have to kill the retries in Sidekiq?

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## [Uneven voting poll?](https://meta.discourse.org/t/uneven-voting-poll/90545)

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**Author:** [@WooHooGaming13](https://meta.discourse.org/u/WooHooGaming13)\
**Replies:** 2\
**Last updated:** [June 24, 2018, 9:19pm UTC](https://meta.discourse.org/t/uneven-voting-poll/90545 "2018-06-24T21:19:27Z")

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On another forum three people voted on something. Let’s say two people got 25%. One person got 26%. I’m wondering if you could add decimals or fix this little problem. Thanks!

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## [Is there a way to get a user email adress from the API?](https://meta.discourse.org/t/is-there-a-way-to-get-a-user-email-adress-from-the-api/90637)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [June 24, 2018, 5:47pm UTC](https://meta.discourse.org/t/is-there-a-way-to-get-a-user-email-adress-from-the-api/90637 "2018-06-24T17:47:47Z")

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Hi. I guess all is in the title.

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## [In trouble to set up discourse](https://meta.discourse.org/t/in-trouble-to-set-up-discourse/90582)

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**Author:** [@zyouchi](https://meta.discourse.org/u/zyouchi)\
**Replies:** 3\
**Last updated:** [June 24, 2018, 9:24am UTC](https://meta.discourse.org/t/in-trouble-to-set-up-discourse/90582 "2018-06-24T09:24:15Z")

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I am in trouble to set up discourse now. Anyone have a good idea? I’m following this INSTALL-cloud.md ./discourse-setup ./discourse-setup: line 93: free: command not found ./discourse-setup: line 116: \[: : integer ex…

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## [Changing group flair to match current theme](https://meta.discourse.org/t/changing-group-flair-to-match-current-theme/90573)

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**Author:** [@Blinq](https://meta.discourse.org/u/Blinq)\
**Replies:** 1\
**Last updated:** [June 24, 2018, 3:19am UTC](https://meta.discourse.org/t/changing-group-flair-to-match-current-theme/90573 "2018-06-24T03:19:35Z")

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Hi, I was making a verified status group for my site and it is styled to be a dark grey circle with a white ‘checkmark’ inside. This fits well with the default light Discourse theme. However, if I switched my theme to th…

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## [How can I add custom 301 redirections after a phpbb import?](https://meta.discourse.org/t/how-can-i-add-custom-301-redirections-after-a-phpbb-import/90556)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [June 23, 2018, 7:40pm UTC](https://meta.discourse.org/t/how-can-i-add-custom-301-redirections-after-a-phpbb-import/90556 "2018-06-23T19:40:21Z")

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Hi. I’ve imported a phpbb forum to Discourse. After the import, I’ve merged a lot of categories. I would like to redirect the old phpbb links to this new category. How can I add such 301 redirections in Discourse?

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## [\[Solved\] Fatal error with User mail verification](https://meta.discourse.org/t/solved-fatal-error-with-user-mail-verification/90495)

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**Author:** [@Evapy](https://meta.discourse.org/u/Evapy)\
**Replies:** 8\
**Last updated:** [June 23, 2018, 6:56pm UTC](https://meta.discourse.org/t/solved-fatal-error-with-user-mail-verification/90495 "2018-06-23T18:56:25Z")

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edit : I’d like to override the discourse’s email verification process… is that doable ? I’m using WP-Discourse obviously Hey guys, I’m trying to mix Memberpress and User Verification (for email verifying) to prevent Di…

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## [OAuth login with Google and Facebook not working](https://meta.discourse.org/t/oauth-login-with-google-and-facebook-not-working/50361)

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**Author:** [@alik](https://meta.discourse.org/u/alik)\
**Replies:** 9\
**Last updated:** [June 23, 2018, 4:48pm UTC](https://meta.discourse.org/t/oauth-login-with-google-and-facebook-not-working/50361 "2018-06-23T16:48:53Z")

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We installed 1.7.0.beta4 on a Digital Ocean droplet. Everything is working great, except for signup via Facebook and Google Logins (haven’t tried others). The user authorization process works fine (Sign Up → Redirect to …

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## [Reload page body when clicking a link in a custom header](https://meta.discourse.org/t/reload-page-body-when-clicking-a-link-in-a-custom-header/90543)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 8\
**Last updated:** [June 23, 2018, 3:49pm UTC](https://meta.discourse.org/t/reload-page-body-when-clicking-a-link-in-a-custom-header/90543 "2018-06-23T15:49:03Z")

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Hi. Like many people, I’ve set up a custom header on top on my Discourse forum: I wanted my top menu identical to my Wordpress site (I use WP-Discourse), this is why I kept the “Forum” menu item. I would like this …

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## [Where is the setting to turn this feature off? (placeholders to broken and large image files)](https://meta.discourse.org/t/where-is-the-setting-to-turn-this-feature-off-placeholders-to-broken-and-large-image-files/90517)

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**Author:** [@purldator](https://meta.discourse.org/u/purldator)\
**Replies:** 5\
**Last updated:** [June 23, 2018, 8:10am UTC](https://meta.discourse.org/t/where-is-the-setting-to-turn-this-feature-off-placeholders-to-broken-and-large-image-files/90517 "2018-06-23T08:10:20Z")

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Continuing the discussion from Add setting to disable hotlinking of large image files: I am getting this behavior and it interferes with the replygif plugin. I have used the terms “hotlink, large, broken” etc to sear…

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## [Updating privacy statement - what data does CDCK collect from independent installs?](https://meta.discourse.org/t/updating-privacy-statement-what-data-does-cdck-collect-from-independent-installs/90484)

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**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 3\
**Last updated:** [June 22, 2018, 10:39pm UTC](https://meta.discourse.org/t/updating-privacy-statement-what-data-does-cdck-collect-from-independent-installs/90484 "2018-06-22T22:39:58Z")

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Correct me if I’m wrong but I believe CDCK gathers some information from remote, independent installs of Discourse, it’s been alluded to in the past. Is there a statement anywhere of exactly what? Or at least a statemen…

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## [Image not showing if it is larger than upload limit size](https://meta.discourse.org/t/image-not-showing-if-it-is-larger-than-upload-limit-size/90490)

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**Author:** [@Alankrit\_Choudh](https://meta.discourse.org/u/Alankrit_Choudh)\
**Replies:** 3\
**Last updated:** [June 22, 2018, 9:36pm UTC](https://meta.discourse.org/t/image-not-showing-if-it-is-larger-than-upload-limit-size/90490 "2018-06-22T21:36:52Z")

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I have set remote upload images to 10mb approx if i upload a larger image the result is as shown above. should it auto-cancel the upload the image if above the remote upload size and just hotlink the image directly?

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## [A strange symbol before the name of my community](https://meta.discourse.org/t/a-strange-symbol-before-the-name-of-my-community/90466)

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**Author:** [@alexwoolfson](https://meta.discourse.org/u/alexwoolfson)\
**Replies:** 4\
**Last updated:** [June 22, 2018, 8:45pm UTC](https://meta.discourse.org/t/a-strange-symbol-before-the-name-of-my-community/90466 "2018-06-22T20:45:21Z")

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Hello, I’ve just created my first Discourse site to give my readers and Patrons an alternative place to comment, and I’ve been having a tremendously positive experience, both with Discourse overall and the WP-Discourse …

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## [App.yml Error after Installing Plugin](https://meta.discourse.org/t/app-yml-error-after-installing-plugin/90499)

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**Author:** [@SpaceMonkey](https://meta.discourse.org/u/SpaceMonkey)\
**Replies:** 7\
**Last updated:** [June 22, 2018, 7:33pm UTC](https://meta.discourse.org/t/app-yml-error-after-installing-plugin/90499 "2018-06-22T19:33:07Z")

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I tried installing a new plugin and ran into this error after trying to rebuild app.yml. I am looking at the file but am unable to identify what the error is. I have removed the added .git from the file and the error st…

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## [Group By domain](https://meta.discourse.org/t/group-by-domain/90475)

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**Author:** [@Daan\_Seegers](https://meta.discourse.org/u/Daan_Seegers)\
**Replies:** 2\
**Last updated:** [June 22, 2018, 11:13am UTC](https://meta.discourse.org/t/group-by-domain/90475 "2018-06-22T11:13:11Z")

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Is it possible to add users from a specific domain to a specific group automatically? User1@example.com → group example User2@example.com → group example User1@example2.com → group example2 The groups are already mad…

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## [Username Not Available when signing up twice, first incompletely](https://meta.discourse.org/t/username-not-available-when-signing-up-twice-first-incompletely/90452)

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**Author:** [@balibebas](https://meta.discourse.org/u/balibebas)\
**Replies:** 8\
**Last updated:** [June 22, 2018, 7:55am UTC](https://meta.discourse.org/t/username-not-available-when-signing-up-twice-first-incompletely/90452 "2018-06-22T07:55:06Z")

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Found a bug in 2.1.0.beta2 (derived from page source) from which may be an edge or corner case but nevertheless it should be reproducible. It impacts the user sign-up flow for individuals who bail on SSO in favor of an …

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## [How do I make CSS changes in my Discourse?](https://meta.discourse.org/t/how-do-i-make-css-changes-in-my-discourse/89966)

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**Author:** [@Ensar](https://meta.discourse.org/u/Ensar)\
**Replies:** 15\
**Last updated:** [June 22, 2018, 1:39am UTC](https://meta.discourse.org/t/how-do-i-make-css-changes-in-my-discourse/89966 "2018-06-22T01:39:18Z")

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How does people make like developers/owners like that and red around them. And best part is, they have custom profiles and not like others as you can see in these pictures.

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## ["Summary bar" is missing on some topics](https://meta.discourse.org/t/summary-bar-is-missing-on-some-topics/90100)

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**Author:** [@uwe\_keim](https://meta.discourse.org/u/uwe_keim)\
**Replies:** 5\
**Last updated:** [June 21, 2018, 9:37pm UTC](https://meta.discourse.org/t/summary-bar-is-missing-on-some-topics/90100 "2018-06-21T21:37:06Z")

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Most of my postings on my forum are single topics with no replies/answers. This seems to cause the the “summary bar” (or how it is called) to be missing. Example With “summary bar”: Without “summary bar”: Since…

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