# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=784

[Recent](https://meta.discourse.org/latest.md) · [Categorieën](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 785

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## [Discourse Oops message error 500 due to plugin](https://meta.discourse.org/t/discourse-oops-message-error-500-due-to-plugin/90407)

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**Author:** [@Ensar](https://meta.discourse.org/u/Ensar)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [21 juni 2018 om 16:29 UTC](https://meta.discourse.org/t/discourse-oops-message-error-500-due-to-plugin/90407 "2018-06-21T16:29:43Z")

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Hello, today I’m having this issue it came randomly It only happens on my account and everyone else is fine, and something that I notice is that I’m site admin, like owner of site and first admin account created. I …

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## [Create user automatically in Discourse when they sign up in Wordpress?](https://meta.discourse.org/t/create-user-automatically-in-discourse-when-they-sign-up-in-wordpress/58494)

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**Author:** [@lkramer](https://meta.discourse.org/u/lkramer)\
**Antwoorden:** 30\
**Laatst bijgewerkt:** [21 juni 2018 om 15:17 UTC](https://meta.discourse.org/t/create-user-automatically-in-discourse-when-they-sign-up-in-wordpress/58494 "2018-06-21T15:17:22Z")

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Hi everyone. We’ve been using WordPress and the wp-discourse plugin for the past several months and it’s working great. Here’s how it currently works: Someone signs up via our WordPress site and then when/if they visit …

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## [Sorry, that user has already been invited. You may only invite a user to a topic once](https://meta.discourse.org/t/sorry-that-user-has-already-been-invited-you-may-only-invite-a-user-to-a-topic-once/90355)

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**Author:** [@jtlindsey](https://meta.discourse.org/u/jtlindsey)\
**Antwoorden:** 9\
**Laatst bijgewerkt:** [21 juni 2018 om 11:32 UTC](https://meta.discourse.org/t/sorry-that-user-has-already-been-invited-you-may-only-invite-a-user-to-a-topic-once/90355 "2018-06-21T11:32:49Z")

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I was trying to invite a user to a forum topic a second time. The first time i did the invite, i didn’t have the user in the right group. I was thinking that the system was going to throw a error during the invitation, o…

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## [Webhook triggered groups on flags](https://meta.discourse.org/t/webhook-triggered-groups-on-flags/90361)

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**Author:** [@sarahann](https://meta.discourse.org/u/sarahann)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [21 juni 2018 om 05:07 UTC](https://meta.discourse.org/t/webhook-triggered-groups-on-flags/90361 "2018-06-21T05:07:44Z")

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Prerequisites : Have a group with some users in it (mine is called ‘forum-mods’ and has trust level 4 users in it) Steps In the /admin/api/web\_hooks panel, create a webhook with the following settings Login a…

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## [Installed OK. Working fine for one day. Suddenly stopped working](https://meta.discourse.org/t/installed-ok-working-fine-for-one-day-suddenly-stopped-working/90194)

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**Author:** [@s-moon](https://meta.discourse.org/u/s-moon)\
**Antwoorden:** 14\
**Laatst bijgewerkt:** [20 juni 2018 om 13:56 UTC](https://meta.discourse.org/t/installed-ok-working-fine-for-one-day-suddenly-stopped-working/90194 "2018-06-20T13:56:49Z")

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Hi All, I’ve recently moved the discourse forum from one server to another - an old Ubuntu (13?) to version 16.06. To the best of my understanding, it is running in a docker container with an apache/nginx front-end and …

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## [No Access after install](https://meta.discourse.org/t/no-access-after-install/89712)

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**Author:** [@SpaceMonkey](https://meta.discourse.org/u/SpaceMonkey)\
**Antwoorden:** 5\
**Laatst bijgewerkt:** [20 juni 2018 om 12:04 UTC](https://meta.discourse.org/t/no-access-after-install/89712 "2018-06-20T12:04:16Z")

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I just completed install and wizard. After the next time I try to log in I get the following error :frowning: Access Denied while trying to load /admin/dashboard-next.json Something went wrong.

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## [How can i publish articles under a unified name? / WP SSO](https://meta.discourse.org/t/how-can-i-publish-articles-under-a-unified-name-wp-sso/90186)

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**Author:** [@szergely](https://meta.discourse.org/u/szergely)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [20 juni 2018 om 11:10 UTC](https://meta.discourse.org/t/how-can-i-publish-articles-under-a-unified-name-wp-sso/90186 "2018-06-20T11:10:46Z")

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Hi! I’m using Wordpress Discourse with SSO, which means that the users can log in using Wordpress. Every article published on Wordpress appears automatically in Discourse / Article category. My problem is that I want t…

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## [Error on rebuild : No child processes (Errno::ECHILD) from /pups/lib/pups/exec\_command.rb:88:in \`block in spawn'](https://meta.discourse.org/t/error-on-rebuild-no-child-processes-errno-echild-from-pups-lib-pups-exec-command-rbin-block-in-spawn/90263)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Antwoorden:** 5\
**Laatst bijgewerkt:** [20 juni 2018 om 10:29 UTC](https://meta.discourse.org/t/error-on-rebuild-no-child-processes-errno-echild-from-pups-lib-pups-exec-command-rbin-block-in-spawn/90263 "2018-06-20T10:29:41Z")

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Hi. wanted to install a plugin (data explorer) so I added the git line in my app.yml. The rebuild failed: 2018-06-19 23:24:37.160 UTC \[74\] LOG: shutting down 186:M 19 Jun 23:24:37.218 # User requested shutdown... 186:…

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## [Sidekiq can't update gravatars, delays notification emails](https://meta.discourse.org/t/sidekiq-cant-update-gravatars-delays-notification-emails/90088)

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**Author:** [@actionthomas](https://meta.discourse.org/u/actionthomas)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [20 juni 2018 om 09:49 UTC](https://meta.discourse.org/t/sidekiq-cant-update-gravatars-delays-notification-emails/90088 "2018-06-20T09:49:08Z")

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Hello I noticed that the subscriptions emails are being sent with a long delay (many hours). I’ve been seeing in Sidekiq that the “UpdateGravatars” job fails (presumably because of my corporate proxy), and the multiple…

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## [Two line breaks in a row](https://meta.discourse.org/t/two-line-breaks-in-a-row/90280)

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**Author:** [@Rene\_Hagspiel](https://meta.discourse.org/u/Rene_Hagspiel)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [20 juni 2018 om 09:23 UTC](https://meta.discourse.org/t/two-line-breaks-in-a-row/90280 "2018-06-20T09:23:26Z")

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Hello How can i get “\[Two line breaks in a row” and not only 1 ? regards Rene

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## [Auto activated accounts for WP Discourse SSO?](https://meta.discourse.org/t/auto-activated-accounts-for-wp-discourse-sso/90272)

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**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Antwoorden:** 11\
**Laatst bijgewerkt:** [20 juni 2018 om 08:47 UTC](https://meta.discourse.org/t/auto-activated-accounts-for-wp-discourse-sso/90272 "2018-06-20T08:47:58Z")

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Hi, I set up WP Discourse and configure it. I use Wordpress login system. I enabled “Sync user data.” option on WP Discourse. But when i create new account on Wordpress, it created on Discourse too but not activated. D…

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## [Overview: Single Sign-On (SSO) / OAuth2 (is this chart correct?)](https://meta.discourse.org/t/overview-single-sign-on-sso-oauth2-is-this-chart-correct/90231)

<div class="topic-metadata">

**Author:** [@forumquestions](https://meta.discourse.org/u/forumquestions)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [20 juni 2018 om 08:00 UTC](https://meta.discourse.org/t/overview-single-sign-on-sso-oauth2-is-this-chart-correct/90231 "2018-06-20T08:00:41Z")

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I’m slightly confused between SSO, OAuth2, etc. so I tried to create a simple chart to get a general understanding. Is this correct? \[I’m not a developer but I need to understand this to make some decisions - thanks!…

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## [Discourse activate account URL error](https://meta.discourse.org/t/discourse-activate-account-url-error/90271)

<div class="topic-metadata">

**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [20 juni 2018 om 06:26 UTC](https://meta.discourse.org/t/discourse-activate-account-url-error/90271 "2018-06-20T06:26:34Z")

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Hi, I set up new Discourse forum. But links in activation mails doesn’t work. When i click that link: " Not Found The requested URL /u/activate-account/ecdc121ef393c3530\*\*\*\*\*\*\*\* was not found on this server. Addition…

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## [Adding designs to pages](https://meta.discourse.org/t/adding-designs-to-pages/90264)

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**Author:** [@Blinq](https://meta.discourse.org/u/Blinq)\
**Antwoorden:** 10\
**Laatst bijgewerkt:** [20 juni 2018 om 04:47 UTC](https://meta.discourse.org/t/adding-designs-to-pages/90264 "2018-06-20T04:47:12Z")

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Hi, I was wondering how I can design a homepage with a quick one-time introduction page that can be closed out? Or even customize a login/signup box similar to Reddits’?

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## [XML not visible in post](https://meta.discourse.org/t/xml-not-visible-in-post/89962)

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**Author:** [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Antwoorden:** 5\
**Laatst bijgewerkt:** [20 juni 2018 om 03:19 UTC](https://meta.discourse.org/t/xml-not-visible-in-post/89962 "2018-06-20T03:19:30Z")

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Hi, there is invisible XML block below. Here is the end of XML block.

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## [Unable to find /plugins dir](https://meta.discourse.org/t/unable-to-find-plugins-dir/90041)

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**Author:** [@SpaceMonkey](https://meta.discourse.org/u/SpaceMonkey)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [20 juni 2018 om 00:53 UTC](https://meta.discourse.org/t/unable-to-find-plugins-dir/90041 "2018-06-20T00:53:09Z")

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I have installed my first copy of Discourse. I am following the instructions for installing my first plugin using Install a Plugin However when I try to change dir using cd $home/plugins there is no directory for plugins…

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## [Cannot upgrade due to old version of docker](https://meta.discourse.org/t/cannot-upgrade-due-to-old-version-of-docker/90246)

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**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\
**Antwoorden:** 4\
**Laatst bijgewerkt:** [19 juni 2018 om 20:12 UTC](https://meta.discourse.org/t/cannot-upgrade-due-to-old-version-of-docker/90246 "2018-06-19T20:12:33Z")

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Went to admin/upgrade and was greeted with You are running an old version of the Discourse image. Upgrades via the web UI are disabled until you run the latest image. To do so log in to your server using SSH and run: …

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## [iOS 11 makes Discourse buggy?](https://meta.discourse.org/t/ios-11-makes-discourse-buggy/71140)

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**Author:** [@TSR](https://meta.discourse.org/u/TSR)\
**Antwoorden:** 30\
**Laatst bijgewerkt:** [30 maart 2018 om 10:27 UTC](https://meta.discourse.org/t/ios-11-makes-discourse-buggy/71140 "2018-03-30T10:27:18Z")

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Hello, long time reader, first time poster. I’ve noticed iOS 11has managed to make Discourse a bit screwy in two ways. A) press the back button in Safari has a different behaviour to swiping back. Back button is almost…

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## [Header customizations vanishing when going from admin to frontend](https://meta.discourse.org/t/header-customizations-vanishing-when-going-from-admin-to-frontend/90168)

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**Author:** [@twm](https://meta.discourse.org/u/twm)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [19 juni 2018 om 06:04 UTC](https://meta.discourse.org/t/header-customizations-vanishing-when-going-from-admin-to-frontend/90168 "2018-06-19T06:04:27Z")

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Hello, This is a bug we found a while ago and had trouble reproducing it. We have a UI customization comprised of simple CSS and HTML that adds navigation links to the header. If a user starts on the admin section of t…

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## [Sign into Mastodon using a Discourse login - interesting chat at Mastodon's Discourse instance](https://meta.discourse.org/t/sign-into-mastodon-using-a-discourse-login-interesting-chat-at-mastodons-discourse-instance/88748)

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**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [19 juni 2018 om 05:49 UTC](https://meta.discourse.org/t/sign-into-mastodon-using-a-discourse-login-interesting-chat-at-mastodons-discourse-instance/88748 "2018-06-19T05:49:46Z")

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https://discourse.joinmastodon.org/t/single-sign-on-with-discourse/766

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## [Polling seems to have died after message](https://meta.discourse.org/t/polling-seems-to-have-died-after-message/90104)

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**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [19 juni 2018 om 01:48 UTC](https://meta.discourse.org/t/polling-seems-to-have-died-after-message/90104 "2018-06-19T01:48:17Z")

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I get this exception, after which polling stops: Job exception: can’t modify frozen String /usr/local/lib/ruby/2.5.0/net/pop.rb:808:in \`block in pop' /usr/local/lib/ruby/2.5.0/net/protocol.rb:276:in \`each\_message\_chunk…

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## [Setting the group icon not possible?](https://meta.discourse.org/t/setting-the-group-icon-not-possible/90150)

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**Author:** [@jerry0](https://meta.discourse.org/u/jerry0)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [18 juni 2018 om 21:06 UTC](https://meta.discourse.org/t/setting-the-group-icon-not-possible/90150 "2018-06-18T21:06:37Z")

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It it possible to set a group icon in the current version? I have found there is no edit button next to the icon (as there is with the user avatar): By the way, I am not referring to the avatar flair but the icon wh…

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## [Keep code formatting in browser reading mode](https://meta.discourse.org/t/keep-code-formatting-in-browser-reading-mode/90105)

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**Author:** [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [18 juni 2018 om 10:58 UTC](https://meta.discourse.org/t/keep-code-formatting-in-browser-reading-mode/90105 "2018-06-18T10:58:50Z")

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Hello, Is any way to keep code formatting (put in triple back quotes) when users switch their browser into reading mode? Some our forum members reported that they prefer reading mode when they surf the forum, but they w…

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## ["postgres already running " on](https://meta.discourse.org/t/postgres-already-running-on/90097)

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**Author:** [@Dieter\_Menne](https://meta.discourse.org/u/Dieter_Menne)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [18 juni 2018 om 09:18 UTC](https://meta.discourse.org/t/postgres-already-running-on/90097 "2018-06-18T09:18:26Z")

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I have a working Discourse installation which I have rebuilt multiple times already (Ubuntu Xenial own server). When I tried to rebuild, I got the message below which is similar to an old one on \[Solved\]Bootstrap fails,…

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## [Installing discourse on kubernetes](https://meta.discourse.org/t/installing-discourse-on-kubernetes/90050)

<div class="topic-metadata">

**Author:** [@Martin\_Delille](https://meta.discourse.org/u/Martin_Delille)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [18 juni 2018 om 08:18 UTC](https://meta.discourse.org/t/installing-discourse-on-kubernetes/90050 "2018-06-18T08:18:05Z")

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I would like to install discourse on google cloud kubernetes

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## [System user is automatically deleted a user](https://meta.discourse.org/t/system-user-is-automatically-deleted-a-user/89775)

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**Author:** [@Shayham\_Kabir](https://meta.discourse.org/u/Shayham_Kabir)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [18 juni 2018 om 06:10 UTC](https://meta.discourse.org/t/system-user-is-automatically-deleted-a-user/89775 "2018-06-18T06:10:05Z")

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Hi. It it a bug ? Why the system user is automatically deleted a user ? Thank you!

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## [Header customization](https://meta.discourse.org/t/header-customization/90003)

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**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [17 juni 2018 om 23:37 UTC](https://meta.discourse.org/t/header-customization/90003 "2018-06-17T23:37:45Z")

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Hello Can you place a picture to customize the entire length of the header? For instance try to make the entire image look like a real photo like leaves? How can you change the categories box to be on the landing p…

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## [Will we ever be able to install Discourse on shared servers?](https://meta.discourse.org/t/will-we-ever-be-able-to-install-discourse-on-shared-servers/88722)

<div class="topic-metadata">

**Author:** [@thephotographyblog](https://meta.discourse.org/u/thephotographyblog)\
**Antwoorden:** 55\
**Laatst bijgewerkt:** [16 juni 2018 om 17:21 UTC](https://meta.discourse.org/t/will-we-ever-be-able-to-install-discourse-on-shared-servers/88722 "2018-06-16T17:21:13Z")

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I understand that Discourse requires a specific hosting environment to run, and cannot run on shared hosting. Most people recommend going for Digital Ocean, VULTR or similar solutions. I have yet to discover or be offer…

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## [Discourse with Ultimate Member?](https://meta.discourse.org/t/discourse-with-ultimate-member/90019)

<div class="topic-metadata">

**Author:** [@Evapy](https://meta.discourse.org/u/Evapy)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [16 juni 2018 om 17:18 UTC](https://meta.discourse.org/t/discourse-with-ultimate-member/90019 "2018-06-16T17:18:06Z")

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Do you think there’s a way to link Ultimate Member’s roles with Discourse’s group with SSO ? If so, how ? Thanks, have a great day !

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## [Is this a discourse or dns issue](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021)

<div class="topic-metadata">

**Author:** [@SamBehner](https://meta.discourse.org/u/SamBehner)\
**Antwoorden:** 30\
**Laatst bijgewerkt:** [16 juni 2018 om 15:55 UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021 "2018-06-16T15:55:09Z")

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I went through the installation on my Linux machine, I went thru the ./discourse-setup and all went well, it said it would take a few minutes for the bootstrap stuff to set up, I have my website setup to make the IP addr…

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