# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=786

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 787

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## [Installed Discourse. Not able to log in as admin](https://meta.discourse.org/t/installed-discourse-not-able-to-log-in-as-admin/89493)

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**Author:** [@xoox](https://meta.discourse.org/u/xoox)\
**Replies:** 3\
**Last updated:** [June 11, 2018, 2:07pm UTC](https://meta.discourse.org/t/installed-discourse-not-able-to-log-in-as-admin/89493 "2018-06-11T14:07:54Z")

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I finished installing my Discourse via SSH. I can also see the default Discourse board now on my website. But I am not able to log in as admin. It doesn’t recognize my email address at all. When I go to example.com/admi…

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## [Increase avatar of Latest.](https://meta.discourse.org/t/increase-avatar-of-latest/89530)

<div class="topic-metadata">

**Author:** [@Nigrin\_D\_Jay](https://meta.discourse.org/u/Nigrin_D_Jay)\
**Replies:** 7\
**Last updated:** [June 11, 2018, 11:41am UTC](https://meta.discourse.org/t/increase-avatar-of-latest/89530 "2018-06-11T11:41:43Z")

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Hi, How do I increase the avatar of the poster in Latest without loss of resolution? Thx

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## [Posts failed to import from phpBB3](https://meta.discourse.org/t/posts-failed-to-import-from-phpbb3/89559)

<div class="topic-metadata">

**Author:** [@danmaby](https://meta.discourse.org/u/danmaby)\
**Replies:** 8\
**Last updated:** [June 11, 2018, 8:35am UTC](https://meta.discourse.org/t/posts-failed-to-import-from-phpbb3/89559 "2018-06-11T08:35:04Z")

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Hi, we’ve completed an import of a phpBB3 forum using the import script provided, into a vanilla Discourse install. The import has completed but only imported the users. No posts or topics have been migrated in? We’re…

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## [Rebuild leaving behind images on plesk](https://meta.discourse.org/t/rebuild-leaving-behind-images-on-plesk/89565)

<div class="topic-metadata">

**Author:** [@markusk](https://meta.discourse.org/u/markusk)\
**Replies:** 4\
**Last updated:** [June 11, 2018, 6:44am UTC](https://meta.discourse.org/t/rebuild-leaving-behind-images-on-plesk/89565 "2018-06-11T06:44:30Z")

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it seems ervery rebuild i did left behind a docker image named sha256:xxxxx with about 2,5gb in size on a plesk managed system - is it safe to delete them? is it only /app and /base that’s needed? tia, markus.

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## [Generic URL for private messages?](https://meta.discourse.org/t/generic-url-for-private-messages/89568)

<div class="topic-metadata">

**Author:** [@andrewj](https://meta.discourse.org/u/andrewj)\
**Replies:** 2\
**Last updated:** [June 10, 2018, 10:33pm UTC](https://meta.discourse.org/t/generic-url-for-private-messages/89568 "2018-06-10T22:33:31Z")

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I’d like to use the iconified header links theme to link to private messages in the navbar via an envelope icon. However, since the private messages URL is custom to a user path, e.g. /u/:username/messages, I can’t see…

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## [Generic error when existing user tries to sign in](https://meta.discourse.org/t/generic-error-when-existing-user-tries-to-sign-in/57223)

<div class="topic-metadata">

**Author:** [@zhanes](https://meta.discourse.org/u/zhanes)\
**Replies:** 4\
**Last updated:** [June 10, 2018, 9:11pm UTC](https://meta.discourse.org/t/generic-error-when-existing-user-tries-to-sign-in/57223 "2018-06-10T21:11:10Z")

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I’ve got a report from a specific user that when they try logging into our forum they get the error “There is a problem with your account. Please contact the site’s administrator.” We use SSO. I haven’t heard of this fr…

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## [Options on email providers?](https://meta.discourse.org/t/options-on-email-providers/89456)

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**Author:** [@Garrick](https://meta.discourse.org/u/Garrick)\
**Replies:** 13\
**Last updated:** [June 10, 2018, 5:28pm UTC](https://meta.discourse.org/t/options-on-email-providers/89456 "2018-06-10T17:28:42Z")

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Hey guys. I use Sendgrid currently but after a recent issue with them and 2FA on the account I cant access it, and they wont give me access to my account. Im looking for whatever options are available that might be easy …

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## [How to silently login to wordpress for comments?](https://meta.discourse.org/t/how-to-silently-login-to-wordpress-for-comments/89505)

<div class="topic-metadata">

**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 1\
**Last updated:** [June 9, 2018, 5:44pm UTC](https://meta.discourse.org/t/how-to-silently-login-to-wordpress-for-comments/89505 "2018-06-09T17:44:28Z")

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We have discourse configured as SSO provider for wordpress, We’re looking forward for a way to automatically log in users who visit WordPress if they’re logged in to discourse. Can it be done by the means of some specia…

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## [Login oauth button size not fit](https://meta.discourse.org/t/login-oauth-button-size-not-fit/89415)

<div class="topic-metadata">

**Author:** [@Tungki\_Reza\_Prasakti](https://meta.discourse.org/u/Tungki_Reza_Prasakti)\
**Replies:** 3\
**Last updated:** [June 9, 2018, 6:19am UTC](https://meta.discourse.org/t/login-oauth-button-size-not-fit/89415 "2018-06-09T06:19:30Z")

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how do i set the width of login oauth button for mobile? it doesnt fit with my locale not a big deal but just ugly

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## [Upgrade from v2.0.0.beta10 +37 to 2.1.0.beta1 does fail](https://meta.discourse.org/t/upgrade-from-v2-0-0-beta10-37-to-2-1-0-beta1-does-fail/89225)

<div class="topic-metadata">

**Author:** [@GuidoD](https://meta.discourse.org/u/GuidoD)\
**Replies:** 7\
**Last updated:** [June 9, 2018, 5:11am UTC](https://meta.discourse.org/t/upgrade-from-v2-0-0-beta10-37-to-2-1-0-beta1-does-fail/89225 "2018-06-09T05:11:27Z")

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I just tried on the console the upgrade from v2.0.0.beta10 +37 to the current 2.1.0.beta1 but it fails to upgrade: FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle exec rake …

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## [Digital Ocean Installation](https://meta.discourse.org/t/digital-ocean-installation/89338)

<div class="topic-metadata">

**Author:** [@chrismalone](https://meta.discourse.org/u/chrismalone)\
**Replies:** 18\
**Last updated:** [June 8, 2018, 3:51pm UTC](https://meta.discourse.org/t/digital-ocean-installation/89338 "2018-06-08T15:51:28Z")

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I have three installs of discourse on Digital Ocean. They are all either $15 or $20 droplets. I want to start working on a new project and have read that discourse can be installed on a $5 droplet. CAN be and SHOULD be…

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## [Discourse Install Clarification](https://meta.discourse.org/t/discourse-install-clarification/89341)

<div class="topic-metadata">

**Author:** [@Kristyn\_Ws](https://meta.discourse.org/u/Kristyn_Ws)\
**Replies:** 5\
**Last updated:** [June 8, 2018, 10:48am UTC](https://meta.discourse.org/t/discourse-install-clarification/89341 "2018-06-08T10:48:09Z")

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Hi! I’m trying to install discourse. I don’t have much knowledge of programming. I have 1 problem I can’t figure out. 1 When I search the subdomain that I set up for my forum - I get directed to an index page. What I’…

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## [Default view only showing 2 poster avatars, unlike Discourse Meta](https://meta.discourse.org/t/default-view-only-showing-2-poster-avatars-unlike-discourse-meta/89386)

<div class="topic-metadata">

**Author:** [@Bryan\_Underwood\_CA](https://meta.discourse.org/u/Bryan_Underwood_CA)\
**Replies:** 3\
**Last updated:** [June 8, 2018, 9:55am UTC](https://meta.discourse.org/t/default-view-only-showing-2-poster-avatars-unlike-discourse-meta/89386 "2018-06-08T09:55:39Z")

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In my forum, I only see 2 user avatars next to the topic title & category… unlike Discourse Meta which has up to 5. It’s not a CSS or display issue. The rendered code via inspector shows there are actually only 2…

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## [Automatic Group vs Dashboard](https://meta.discourse.org/t/automatic-group-vs-dashboard/89372)

<div class="topic-metadata">

**Author:** [@outofthebox](https://meta.discourse.org/u/outofthebox)\
**Replies:** 2\
**Last updated:** [June 7, 2018, 6:50pm UTC](https://meta.discourse.org/t/automatic-group-vs-dashboard/89372 "2018-06-07T18:50:04Z")

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Hi, On my Discourse installation, there is a large gap between the number of users in the various trust\_level groups in the Groups section and the Users Per Trust Level numbers in the new dashboard. I’m wondering if thi…

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## [Disable account activation email with SSO](https://meta.discourse.org/t/disable-account-activation-email-with-sso/69859)

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**Author:** [@outergain](https://meta.discourse.org/u/outergain)\
**Replies:** 16\
**Last updated:** [June 7, 2018, 6:49pm UTC](https://meta.discourse.org/t/disable-account-activation-email-with-sso/69859 "2018-06-07T18:49:34Z")

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I’ve been using Discourse on my own Linode for awhile. That install tanked today, and so I just went with the paid Discourse service. However, now when my WordPress users try and access the forum for the first time, they…

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## [UpCloud.com experiences](https://meta.discourse.org/t/upcloud-com-experiences/51996)

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**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 25\
**Last updated:** [June 7, 2018, 5:31pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996 "2018-06-07T17:31:35Z")

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Changed to yet another VPS provider yesterday, so here are my initial experiences regarding our new host UpCloud.com. Disclaimer: We struck a deal with UpCloud exchanging advertising on our community for hosting credits…

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## [Vimeo embeds stopped working, Youtube is fine](https://meta.discourse.org/t/vimeo-embeds-stopped-working-youtube-is-fine/89163)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 4\
**Last updated:** [June 7, 2018, 8:35am UTC](https://meta.discourse.org/t/vimeo-embeds-stopped-working-youtube-is-fine/89163 "2018-06-07T08:35:11Z")

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After I did a rebuild yesterday, Vimeo embed have stopped working, with the following message in the console: When inserting a youtube link, the embed works as expected. I just did a fresh rebuild with the same result…

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## [Installing Discourse problems Digital Ocean](https://meta.discourse.org/t/installing-discourse-problems-digital-ocean/89263)

<div class="topic-metadata">

**Author:** [@bbparis](https://meta.discourse.org/u/bbparis)\
**Replies:** 4\
**Last updated:** [June 7, 2018, 7:56am UTC](https://meta.discourse.org/t/installing-discourse-problems-digital-ocean/89263 "2018-06-07T07:56:03Z")

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Hi, I’m installing Discourse with the minimum on Digital Ocean, this is mean 1G Ram / 25G space / One Click install. Everything was fine until the moment I use SSH to enter my email, SMTP information,… each time I ente…

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## [How-to guide on DigitalOcean Block Storage for backups?](https://meta.discourse.org/t/how-to-guide-on-digitalocean-block-storage-for-backups/51008)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 15\
**Last updated:** [June 7, 2018, 4:31am UTC](https://meta.discourse.org/t/how-to-guide-on-digitalocean-block-storage-for-backups/51008 "2018-06-07T04:31:28Z")

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This topic complements using Digital Ocean Block Storage for image uploads. Hope the team will provide us with official ( recommended ) way of setting this up and move to the howto category. So, I simply would like to l…

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## [Need a how-to guide for using DigitalOcean Block Storage for image uploads](https://meta.discourse.org/t/need-a-how-to-guide-for-using-digitalocean-block-storage-for-image-uploads/49535)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 42\
**Last updated:** [June 7, 2018, 4:30am UTC](https://meta.discourse.org/t/need-a-how-to-guide-for-using-digitalocean-block-storage-for-image-uploads/49535 "2018-06-07T04:30:57Z")

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Dear community Digital Ocean Block Storage has been available since some time ago. Because Discourse officially endorses Digital Ocean in their “do it yourself” setup guide, it would be very helpful to have a how-to th…

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## [Customization? Scaling?](https://meta.discourse.org/t/customization-scaling/89300)

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**Author:** [@tyraniczar](https://meta.discourse.org/u/tyraniczar)\
**Replies:** 2\
**Last updated:** [June 7, 2018, 1:30am UTC](https://meta.discourse.org/t/customization-scaling/89300 "2018-06-07T01:30:06Z")

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Hey all, i’m new to Discourse, just read about it yesterday. The community around this project is great. Now, from what I’ve read/seen I understand that Discourse is farther ahead in development than a substitute like Fl…

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## [How to add a class attribute to a table created using markdown](https://meta.discourse.org/t/how-to-add-a-class-attribute-to-a-table-created-using-markdown/84338)

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**Author:** [@W.M](https://meta.discourse.org/u/W.M)\
**Replies:** 13\
**Last updated:** [June 7, 2018, 12:35am UTC](https://meta.discourse.org/t/how-to-add-a-class-attribute-to-a-table-created-using-markdown/84338 "2018-06-07T00:35:40Z")

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I understand that it is possible to create a table like this: | Col A | Col B | Col C | |---|---|---| My question, how to add a custom class attribute to the table? I mean, rendering it in HTML as, for example: \<table…

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## [Remove contact email hyperlink/url](https://meta.discourse.org/t/remove-contact-email-hyperlink-url/89198)

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**Author:** [@Sami\_Syed](https://meta.discourse.org/u/Sami_Syed)\
**Replies:** 13\
**Last updated:** [June 6, 2018, 8:29pm UTC](https://meta.discourse.org/t/remove-contact-email-hyperlink-url/89198 "2018-06-06T20:29:29Z")

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on my forum, when people click the email they are redirected to the following link: https:// forum.theprojectvanlife .com/contact@theprojectvanlife.com How do I prevent that from happening?

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## [Docker uses root partition, might need more storage space](https://meta.discourse.org/t/docker-uses-root-partition-might-need-more-storage-space/69298)

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**Author:** [@Ironclad14](https://meta.discourse.org/u/Ironclad14)\
**Replies:** 14\
**Last updated:** [June 6, 2018, 5:39pm UTC](https://meta.discourse.org/t/docker-uses-root-partition-might-need-more-storage-space/69298 "2018-06-06T17:39:04Z")

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Hi guys, First post here, sadly it’s regarding support. Docker seems to use my /root partition which is only 20 GB and the rest of my 2TB drive is on /home. root@legio:~# df -h Filesystem Size Used Avail Use% Mou…

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## [Is SSO needed for this install?](https://meta.discourse.org/t/is-sso-needed-for-this-install/89254)

<div class="topic-metadata">

**Author:** [@anon29908737](https://meta.discourse.org/u/anon29908737)\
**Replies:** 1\
**Last updated:** [June 6, 2018, 4:48pm UTC](https://meta.discourse.org/t/is-sso-needed-for-this-install/89254 "2018-06-06T16:48:30Z")

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I’m simply changing the way my customers access discourse from a closed community (clubknit.knittingtoday.com) to my primary website (knittingtoday.com). I’ll use discourse to manage comments on the wp blog, but I also w…

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## [Plugin Development: record.save() returns 404](https://meta.discourse.org/t/plugin-development-record-save-returns-404/88998)

<div class="topic-metadata">

**Author:** [@kleinfreund](https://meta.discourse.org/u/kleinfreund)\
**Replies:** 3\
**Last updated:** [June 6, 2018, 3:11pm UTC](https://meta.discourse.org/t/plugin-development-record-save-returns-404/88998 "2018-06-06T15:11:12Z")

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I’m trying to develop a plugin and save records to the store (as described in Upgrading our front end models to use a store). I can create the record successfully, call save(), but it will only return a 404 at /routes. .…

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## [Doubt about category and sub-category](https://meta.discourse.org/t/doubt-about-category-and-sub-category/89243)

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**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 2\
**Last updated:** [June 6, 2018, 2:20pm UTC](https://meta.discourse.org/t/doubt-about-category-and-sub-category/89243 "2018-06-06T14:20:14Z")

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Hello I have a question related to the edition of categories. In my community, we start with a category, and a sub-category. We have: forum.com/c/category-main → slug: #category-main forum.com/c/category-main/second…

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## [Using Discourse as SSO - control logout?](https://meta.discourse.org/t/using-discourse-as-sso-control-logout/89209)

<div class="topic-metadata">

**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\
**Replies:** 6\
**Last updated:** [June 6, 2018, 1:01pm UTC](https://meta.discourse.org/t/using-discourse-as-sso-control-logout/89209 "2018-06-06T13:01:11Z")

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I’m using Discourse as SSO for my subdomain site but I get logged out every hour?? How can I take control of this, is it a session, cookie, timer? Searched a lot but couldn’t find any mention of how this works Thanks …

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## [Discobot not responding to bookmark?](https://meta.discourse.org/t/discobot-not-responding-to-bookmark/88768)

<div class="topic-metadata">

**Author:** [@ssvenn](https://meta.discourse.org/u/ssvenn)\
**Replies:** 5\
**Last updated:** [June 1, 2018, 9:08am UTC](https://meta.discourse.org/t/discobot-not-responding-to-bookmark/88768 "2018-06-01T09:08:27Z")

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After upgrading one of my Discourse instances and loading an old backup I can no longer get past the initial discobot message for new users where it wants you to bookmark the message. Telling it to skip the step gives no…

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## [Reopen an auto-closed topic with many outstanding community flags?](https://meta.discourse.org/t/reopen-an-auto-closed-topic-with-many-outstanding-community-flags/89200)

<div class="topic-metadata">

**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 4\
**Last updated:** [June 5, 2018, 7:03pm UTC](https://meta.discourse.org/t/reopen-an-auto-closed-topic-with-many-outstanding-community-flags/89200 "2018-06-05T19:03:22Z")

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A topic on our forum was closed after several people flagged several topics. We handled these and I went in to re-open the topic (wrench icon-\>open topic), only to have see it being re-locked by the system within minutes…

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