# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=787

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 788

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## [Patreon and WordPress SSO](https://meta.discourse.org/t/patreon-and-wordpress-sso/90596)

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**Author:** [@VerticalVeg](https://meta.discourse.org/u/VerticalVeg)\
**Replies:** 3\
**Last updated:** [June 5, 2018, 12:23pm UTC](https://meta.discourse.org/t/patreon-and-wordpress-sso/90596 "2018-06-05T12:23:28Z")

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Discourse, Wordpress and Patreon integration Hi there, I’ve had a wordpress site for several year but I’m new new to both Discourse and Patreon. I LOVE what I’ve learnt so far about Discourse! What I’d like to do is ha…

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## [Problem redirecting to forum after login when using MemberMouse](https://meta.discourse.org/t/problem-redirecting-to-forum-after-login-when-using-membermouse/77871)

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**Author:** [@lkramer](https://meta.discourse.org/u/lkramer)\
**Replies:** 15\
**Last updated:** [June 5, 2018, 11:58am UTC](https://meta.discourse.org/t/problem-redirecting-to-forum-after-login-when-using-membermouse/77871 "2018-06-05T11:58:27Z")

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Hello. So in searching some other threads here, it seems like the expected behavior is this: Someone is reading a thread in Discourse and decided to login so they click the Login button They pop over to WordPress where…

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## [Can't set download remote images](https://meta.discourse.org/t/cant-set-download-remote-images/89035)

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**Author:** [@Danpiel](https://meta.discourse.org/u/Danpiel)\
**Replies:** 6\
**Last updated:** [June 5, 2018, 11:43am UTC](https://meta.discourse.org/t/cant-set-download-remote-images/89035 "2018-06-05T11:43:46Z")

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Hello, got issue with option “Download remote images”, I set this option, reload admin page, the option stays unchecked. More details follow: What I have: Fresh Discourse install 2.1.0 with imported posts and users fro…

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## [Unknown Error when logging in on iOS app](https://meta.discourse.org/t/unknown-error-when-logging-in-on-ios-app/89042)

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**Author:** [@chrismalone](https://meta.discourse.org/u/chrismalone)\
**Replies:** 10\
**Last updated:** [June 5, 2018, 10:26am UTC](https://meta.discourse.org/t/unknown-error-when-logging-in-on-ios-app/89042 "2018-06-05T10:26:38Z")

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I’m trying to login to a discourse instance on the ios app and get an unknown error. The app seems to be working because I can log into the Meta forum. Any ideas?

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## [Problem configuring discourse-saml](https://meta.discourse.org/t/problem-configuring-discourse-saml/89109)

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**Author:** [@jpsayshello](https://meta.discourse.org/u/jpsayshello)\
**Replies:** 2\
**Last updated:** [June 4, 2018, 9:57pm UTC](https://meta.discourse.org/t/problem-configuring-discourse-saml/89109 "2018-06-04T21:57:43Z")

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Hi All, I am trying to configure SSO by using GitHub - discourse/discourse-saml: Support for SAML in Discourse · GitHub plugin. It is giving me error Sorry, there was an error authorizing your account. Perhaps you did …

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## [Installing Discourse on AWS](https://meta.discourse.org/t/installing-discourse-on-aws/89084)

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**Author:** [@Tango](https://meta.discourse.org/u/Tango)\
**Replies:** 6\
**Last updated:** [June 4, 2018, 9:40pm UTC](https://meta.discourse.org/t/installing-discourse-on-aws/89084 "2018-06-04T21:40:12Z")

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Now getting an error Redis::CommandError: CROSSSLOT Keys in request don’t hash to the same slot I did find this post & couldnt quite work out what @sam meant. Is it in the Elasticache that you cant cluster? TIA To…

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## [Install Discourse on Plesk / Ubuntu 14 without Docker](https://meta.discourse.org/t/install-discourse-on-plesk-ubuntu-14-without-docker/89051)

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**Author:** [@bbparis](https://meta.discourse.org/u/bbparis)\
**Replies:** 8\
**Last updated:** [June 4, 2018, 1:14pm UTC](https://meta.discourse.org/t/install-discourse-on-plesk-ubuntu-14-without-docker/89051 "2018-06-04T13:14:55Z")

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Hello, I have VPS includes Plesk web admin edition, where I manage about 6 domains. The hosting company told me that “it is not possible to add Docker to your VPS plan”, so is there a way to: 1: install Discourse witho…

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## [Staff tags missing in settings?](https://meta.discourse.org/t/staff-tags-missing-in-settings/89066)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 2\
**Last updated:** [June 3, 2018, 11:56pm UTC](https://meta.discourse.org/t/staff-tags-missing-in-settings/89066 "2018-06-03T23:56:56Z")

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The setting seems to have disappeared unless something changed that I couldn’t find by searching in the forum? I am on the latest tests passed and tagging is turned on.

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## [CDN by category (multi country)](https://meta.discourse.org/t/cdn-by-category-multi-country/88804)

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**Author:** [@Tango](https://meta.discourse.org/u/Tango)\
**Replies:** 4\
**Last updated:** [June 3, 2018, 12:01pm UTC](https://meta.discourse.org/t/cdn-by-category-multi-country/88804 "2018-06-03T12:01:33Z")

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Hi, I’m looking to deploy country based forum & wondering whether I could have say top level categories as countries then via AWS CDN only display a category (country) & it’s sub categories to a country? It’s not a poi…

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## [Docker storage drivers](https://meta.discourse.org/t/docker-storage-drivers/88897)

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**Author:** [@Danpiel](https://meta.discourse.org/u/Danpiel)\
**Replies:** 6\
**Last updated:** [June 3, 2018, 8:19am UTC](https://meta.discourse.org/t/docker-storage-drivers/88897 "2018-06-03T08:19:25Z")

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Hello, switched storage driver to devicemapper (direct-lvm) and Discourse refuses to rebuild, why devicemapper option is filtered since it is one of the proper production setups. Do not confuse with loop-lvm, where loop …

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## [Discourse behind Traefik 🐁](https://meta.discourse.org/t/discourse-behind-traefik/84874)

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**Author:** [@Cerix](https://meta.discourse.org/u/Cerix)\
**Replies:** 7\
**Last updated:** [June 3, 2018, 7:17am UTC](https://meta.discourse.org/t/discourse-behind-traefik/84874 "2018-06-03T07:17:24Z")

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Hello guys, I’m trying to install Discourse behind Traefik which is used as reverse proxy, The problem is that when creating the container I need to specify some parameters such as: labels: - traefik.backend=disc…

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## [Multisite Discourse separate folder structure of each instance - 2018](https://meta.discourse.org/t/multisite-discourse-separate-folder-structure-of-each-instance-2018/88151)

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**Author:** [@seasiri](https://meta.discourse.org/u/seasiri)\
**Replies:** 2\
**Last updated:** [May 22, 2018, 7:58pm UTC](https://meta.discourse.org/t/multisite-discourse-separate-folder-structure-of-each-instance-2018/88151 "2018-05-22T19:58:54Z")

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Welcome to another episode of request help by Seasiri. I know there are many multisite installation attempted and asked as I screen through it for whole day. I want to make how-to setting up multisite with step by ste…

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## [Images won't display without a domain name](https://meta.discourse.org/t/images-wont-display-without-a-domain-name/88981)

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**Author:** [@huigs](https://meta.discourse.org/u/huigs)\
**Replies:** 2\
**Last updated:** [June 2, 2018, 9:13am UTC](https://meta.discourse.org/t/images-wont-display-without-a-domain-name/88981 "2018-06-02T09:13:18Z")

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I changed port to 8001，no nginx, congfig as below DISCOURSE\_HOSTNAME: ubuntu1604server expose: - "8001:80" # http - "443:443" # https then I access ip:8001, site is OK，but after I upload the picture, it will disp…

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## [WP Discourse as SSO client doesn't log me out from Discourse when logging out from Wordpress](https://meta.discourse.org/t/wp-discourse-as-sso-client-doesnt-log-me-out-from-discourse-when-logging-out-from-wordpress/88957)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 3\
**Last updated:** [June 2, 2018, 1:10am UTC](https://meta.discourse.org/t/wp-discourse-as-sso-client-doesnt-log-me-out-from-discourse-when-logging-out-from-wordpress/88957 "2018-06-02T01:10:51Z")

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Hi. Option is checked but not working. Any idea?

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## [Proxy during discourse bootstrap](https://meta.discourse.org/t/proxy-during-discourse-bootstrap/88880)

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**Author:** [@sudoman](https://meta.discourse.org/u/sudoman)\
**Replies:** 2\
**Last updated:** [June 1, 2018, 9:19pm UTC](https://meta.discourse.org/t/proxy-during-discourse-bootstrap/88880 "2018-06-01T21:19:18Z")

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Hello, I was trying to bootstrap while relying on an outbound http proxy, but the bootstrapping script didn’t honor the proxy settings. I created the following file to tell docker to use the a proxy: $ cat /etc/systemd…

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## [Is it possible to manually create a new account on Wordpress, and then link to an existing Discourse account?](https://meta.discourse.org/t/is-it-possible-to-manually-create-a-new-account-on-wordpress-and-then-link-to-an-existing-discourse-account/88917)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [June 1, 2018, 6:09pm UTC](https://meta.discourse.org/t/is-it-possible-to-manually-create-a-new-account-on-wordpress-and-then-link-to-an-existing-discourse-account/88917 "2018-06-01T18:09:39Z")

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Hi. I use Discourse as SSO server. I have several WP accounts that are already linked to a Discourse account. I manually created a new account on WP for a friend, but I don’t see any button or field to link this accou…

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## [Post History - Regression?](https://meta.discourse.org/t/post-history-regression/88910)

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**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 4\
**Last updated:** [June 1, 2018, 4:22pm UTC](https://meta.discourse.org/t/post-history-regression/88910 "2018-06-01T16:22:05Z")

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Hi all, Some time ago I raised a query with regards to the Post History modal, and whether a scrollbar could be adjusted on the right-hand side so that you didn’t have to scroll down lengthy posts in order to get to the…

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## [GoDaddy Discourse Install. Pros/Cons](https://meta.discourse.org/t/godaddy-discourse-install-pros-cons/57228)

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**Author:** [@Marco\_Raballo](https://meta.discourse.org/u/Marco_Raballo)\
**Replies:** 9\
**Last updated:** [June 1, 2018, 4:06pm UTC](https://meta.discourse.org/t/godaddy-discourse-install-pros-cons/57228 "2018-06-01T16:06:42Z")

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Hey everyone, im looking into installing Discourse through a GoDaddy hosting: https://www.godaddy.com/pro/one-click-installation/discourse?countryview=1 I already have GoDaddy’s service hired for email and Webflow webp…

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## [File System Space Issue](https://meta.discourse.org/t/file-system-space-issue/88844)

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**Author:** [@Tyson](https://meta.discourse.org/u/Tyson)\
**Replies:** 9\
**Last updated:** [June 1, 2018, 1:03pm UTC](https://meta.discourse.org/t/file-system-space-issue/88844 "2018-06-01T13:03:28Z")

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My locally hosted Discourse suddenly stopped working this morning. I tried to run ./launcher rebuild app and got the following error: . The partition was originally 20GB but I used gparted to expand it to 80GB: So …

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## [Does discourse support docker on windows?](https://meta.discourse.org/t/does-discourse-support-docker-on-windows/37577)

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**Author:** [@zh99998](https://meta.discourse.org/u/zh99998)\
**Replies:** 6\
**Last updated:** [June 1, 2018, 12:58pm UTC](https://meta.discourse.org/t/does-discourse-support-docker-on-windows/37577 "2018-06-01T12:58:10Z")

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docker is officially support windows platform now (via vbox) https://docs.docker.com/windows/step\_three/ can discourse run in docker on windows? and how to do it

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## [Bluehost Cloud Server](https://meta.discourse.org/t/bluehost-cloud-server/33861)

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**Author:** [@joebuhlig](https://meta.discourse.org/u/joebuhlig)\
**Replies:** 4\
**Last updated:** [June 1, 2018, 11:36am UTC](https://meta.discourse.org/t/bluehost-cloud-server/33861 "2018-06-01T11:36:06Z")

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Looks like Bluehost might have something here: http://cloud.bluehost.com/products/cloud-sites 4 GB and 4 CPUs for $9/month. I have a site on their shared hosting service that I’m planning to move over. Might see how it…

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## [This group has more members than the administrator configured mention limit](https://meta.discourse.org/t/this-group-has-more-members-than-the-administrator-configured-mention-limit/88856)

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**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Replies:** 1\
**Last updated:** [May 31, 2018, 5:39pm UTC](https://meta.discourse.org/t/this-group-has-more-members-than-the-administrator-configured-mention-limit/88856 "2018-05-31T17:39:53Z")

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Hello Community, I am trying to alert a group of over 20 members to a post. I get the following message: Can you walk me through where I go on discourse to change the mention limit and allow groups to be tagged to p…

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## [Plugin handles emails in a case-sensitive way](https://meta.discourse.org/t/plugin-handles-emails-in-a-case-sensitive-way/90597)

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**Author:** [@blattersturm](https://meta.discourse.org/u/blattersturm)\
**Replies:** 3\
**Last updated:** [May 31, 2018, 5:29pm UTC](https://meta.discourse.org/t/plugin-handles-emails-in-a-case-sensitive-way/90597 "2018-05-31T17:29:56Z")

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Could it be the case that the Discourse integration plugin handles emails in a case-sensitive way? In our case, user X has email address something@example.com on Discourse and pledged with email address Something@exampl…

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## [Single Sign-Out?](https://meta.discourse.org/t/single-sign-out/88848)

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**Author:** [@Amethi](https://meta.discourse.org/u/Amethi)\
**Replies:** 11\
**Last updated:** [May 31, 2018, 5:15pm UTC](https://meta.discourse.org/t/single-sign-out/88848 "2018-05-31T17:15:18Z")

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I’ve just implemented Discourse SSO (to my Identity Server 4 powered IDP, yay). I take it there’s no single-sign-out capability, i.e. a ping to the IDP to let it know the user has signed-out, so they can be signed-out o…

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## [\[API\] Error 500: The software powering this discussion forum encountered an unexpected problem](https://meta.discourse.org/t/api-error-500-the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/88843)

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**Author:** [@Bryan\_Underwood\_CA](https://meta.discourse.org/u/Bryan_Underwood_CA)\
**Replies:** 4\
**Last updated:** [May 31, 2018, 3:06pm UTC](https://meta.discourse.org/t/api-error-500-the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/88843 "2018-05-31T15:06:10Z")

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When creating new topics via the API, I am suddenly getting this error. It’s been working fine all morning. I am sure it’s not related to rate limiting because that is not the error message. Also, I have a 2 second sleep…

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## [Stuck @ CHOWN for /var/www/discourse](https://meta.discourse.org/t/stuck-chown-for-var-www-discourse/74138)

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**Author:** [@pinkphoenix](https://meta.discourse.org/u/pinkphoenix)\
**Replies:** 15\
**Last updated:** [May 31, 2018, 10:31am UTC](https://meta.discourse.org/t/stuck-chown-for-var-www-discourse/74138 "2018-05-31T10:31:37Z")

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Hey All I’ve run through the installation process multiple times now. Unfortunately, each time the entire process comes to a complete halt at cd /var/www/discourse && chown -R discourse /var/www/discourse I’ve tried t…

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## [What's the proper way to set up Discourse behind a reverse proxy?](https://meta.discourse.org/t/whats-the-proper-way-to-set-up-discourse-behind-a-reverse-proxy/30262)

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**Author:** [@seanthegeek](https://meta.discourse.org/u/seanthegeek)\
**Replies:** 3\
**Last updated:** [May 31, 2018, 10:15am UTC](https://meta.discourse.org/t/whats-the-proper-way-to-set-up-discourse-behind-a-reverse-proxy/30262 "2018-05-31T10:15:50Z")

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I’d like to set up ningix on my docker host to be a reverse proxy for my Discourse web-only container, so that I can host sites other than Discourse on the same host. I know I need to modify the expose section, but what …

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## [Bulk Actions \> Set Category results in error](https://meta.discourse.org/t/bulk-actions-set-category-results-in-error/88694)

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**Author:** [@allu](https://meta.discourse.org/u/allu)\
**Replies:** 4\
**Last updated:** [May 31, 2018, 9:49am UTC](https://meta.discourse.org/t/bulk-actions-set-category-results-in-error/88694 "2018-05-31T09:49:03Z")

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I am trying to move 30 topics from a subcategory to the parent category by multiple select and then applying Bulk Actions \> Set Category. This results in an error message “Sorry, an error has occurred.”. The category doe…

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## [Installation on AWS](https://meta.discourse.org/t/installation-on-aws/88711)

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**Author:** [@Tango](https://meta.discourse.org/u/Tango)\
**Replies:** 14\
**Last updated:** [May 31, 2018, 6:37am UTC](https://meta.discourse.org/t/installation-on-aws/88711 "2018-05-31T06:37:52Z")

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Hi, Complete newb here trying to get an installation happening on AWS using EC2 (Ubuntu 16.05LTS), PostgreSQL, Redis. Im following the under 30 minute guide as well as http://stroupaloop.com/blog/discourse-setup-using-…

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## [Disable oneboxing for github text files](https://meta.discourse.org/t/disable-oneboxing-for-github-text-files/88795)

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**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 3\
**Last updated:** [May 31, 2018, 2:19am UTC](https://meta.discourse.org/t/disable-oneboxing-for-github-text-files/88795 "2018-05-31T02:19:57Z")

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Hello If I paste in a link say https://github.com/Azure/autorest the preview looks like a few weeks ago the preview would be much smaller and more graphical How do I go back to how it used to work? Interestingly…

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