# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=789

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 790

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## [Problem with Vimeo Onebox-ing](https://meta.discourse.org/t/problem-with-vimeo-onebox-ing/88131)

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**Author:** [@Heddson](https://meta.discourse.org/u/Heddson)\
**Replies:** 2\
**Last updated:** [May 23, 2018, 11:51am UTC](https://meta.discourse.org/t/problem-with-vimeo-onebox-ing/88131 "2018-05-23T11:51:52Z")

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Continuing the discussion from Onebox-ing of Vimeo videos still appears not be working: I’m trying to onebox this link, Mickey Atkins Interview, but it doesn’t seem to work? https://vimeo.com/171221592 Could it be som…

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## [How to import Discourse users to WordPress?](https://meta.discourse.org/t/how-to-import-discourse-users-to-wordpress/88139)

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**Author:** [@Brajmohan\_Kumar](https://meta.discourse.org/u/Brajmohan_Kumar)\
**Replies:** 2\
**Last updated:** [May 23, 2018, 4:39am UTC](https://meta.discourse.org/t/how-to-import-discourse-users-to-wordpress/88139 "2018-05-23T04:39:53Z")

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I have recently enabled sso but after that, I also want to import my all registered user of discourse to my WordPress user database. Unfortunately, there is no option availabe so that i can import my existing forum user …

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## [\[help\]multisite with letsencrypt-nginx-proxy-companion](https://meta.discourse.org/t/help-multisite-with-letsencrypt-nginx-proxy-companion/88192)

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**Author:** [@Yule\_Augustine](https://meta.discourse.org/u/Yule_Augustine)\
**Replies:** 4\
**Last updated:** [May 23, 2018, 4:15am UTC](https://meta.discourse.org/t/help-multisite-with-letsencrypt-nginx-proxy-companion/88192 "2018-05-23T04:15:03Z")

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In my app.yml, make these changes: Only expose port 80: expose: - "80" # fwd host port 80 to container port 80 (http) In the env: section, add the latter 3 new lines: DISCOURSE\_HOSTNAME: 'a.com' VIRTUAL\_HOS…

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## [Difference between backup, and backup all files?](https://meta.discourse.org/t/difference-between-backup-and-backup-all-files/88097)

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**Author:** [@ttttt](https://meta.discourse.org/u/ttttt)\
**Replies:** 7\
**Last updated:** [May 22, 2018, 10:39pm UTC](https://meta.discourse.org/t/difference-between-backup-and-backup-all-files/88097 "2018-05-22T22:39:00Z")

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I see two option in backup which is the first one include files and the second one doesn’t So my question is if i gonna move another server which backup should i use? and does the app.yml, plugins, theme, etc already i…

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## [Quick question: is it possible to exclude an ip address from having a rate limit for API requests?](https://meta.discourse.org/t/quick-question-is-it-possible-to-exclude-an-ip-address-from-having-a-rate-limit-for-api-requests/88130)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [May 22, 2018, 9:01pm UTC](https://meta.discourse.org/t/quick-question-is-it-possible-to-exclude-an-ip-address-from-having-a-rate-limit-for-api-requests/88130 "2018-05-22T21:01:07Z")

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I guess all is in the title!

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## [Advantage and disadvantage of enabling SSO](https://meta.discourse.org/t/advantage-and-disadvantage-of-enabling-sso/88155)

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**Author:** [@Brajmohan\_Kumar](https://meta.discourse.org/u/Brajmohan_Kumar)\
**Replies:** 1\
**Last updated:** [May 22, 2018, 6:28pm UTC](https://meta.discourse.org/t/advantage-and-disadvantage-of-enabling-sso/88155 "2018-05-22T18:28:45Z")

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I have recently enabled SSO, can anyone please tell me in brief about this feature and also tell me advantage and disadvantage of using this feature.

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## [Login and logout problem after enabling SSO](https://meta.discourse.org/t/login-and-logout-problem-after-enabling-sso/88158)

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**Author:** [@Brajmohan\_Kumar](https://meta.discourse.org/u/Brajmohan_Kumar)\
**Replies:** 1\
**Last updated:** [May 22, 2018, 6:25pm UTC](https://meta.discourse.org/t/login-and-logout-problem-after-enabling-sso/88158 "2018-05-22T18:25:03Z")

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I have recently enabled SSO, after that when I log out from my discourse forum and then try to log in again then my account automatically logged in without entering my credential. I know it is happening because of SSO, …

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## [Unable to view my Wordpress post on discourse](https://meta.discourse.org/t/unable-to-view-my-wordpress-post-on-discourse/88134)

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**Author:** [@Brajmohan\_Kumar](https://meta.discourse.org/u/Brajmohan_Kumar)\
**Replies:** 6\
**Last updated:** [May 22, 2018, 4:13pm UTC](https://meta.discourse.org/t/unable-to-view-my-wordpress-post-on-discourse/88134 "2018-05-22T16:13:56Z")

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Hey I have enabled SSO and after setting up everything, when I posted a post to my discourse from WordPress, Posting was successful, but when i try to open , after clicking on view full post it is showing error. Please…

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## [Reset button and log look weird on mobile](https://meta.discourse.org/t/reset-button-and-log-look-weird-on-mobile/87954)

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**Author:** [@uwe\_keim](https://meta.discourse.org/u/uwe_keim)\
**Replies:** 11\
**Last updated:** [May 22, 2018, 3:56pm UTC](https://meta.discourse.org/t/reset-button-and-log-look-weird-on-mobile/87954 "2018-05-22T15:56:08Z")

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Since some days, the upgrade Discourse admin upgrade page looks somewhat strange: The “Reset Upgrade” button is wrapped in the next line. The log area is only half the width of the available space. My sceenshot is …

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## [WP Discourse - The "Continue Discussion on..." is missing](https://meta.discourse.org/t/wp-discourse-the-continue-discussion-on-is-missing/88113)

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**Author:** [@ronenbekerman](https://meta.discourse.org/u/ronenbekerman)\
**Replies:** 4\
**Last updated:** [May 22, 2018, 3:49pm UTC](https://meta.discourse.org/t/wp-discourse-the-continue-discussion-on-is-missing/88113 "2018-05-22T15:49:08Z")

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I have set up a Discourse site that work great and I funnel two WordPress blogs to it. Each one posts to a different category. On one blog I see the “Continue Discussion on…” link but on the other I don’t see it and no m…

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## [Customizing colors](https://meta.discourse.org/t/customizing-colors/85842)

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**Author:** [@Biscuit](https://meta.discourse.org/u/Biscuit)\
**Replies:** 9\
**Last updated:** [May 22, 2018, 3:43pm UTC](https://meta.discourse.org/t/customizing-colors/85842 "2018-05-22T15:43:44Z")

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The color palette options listed under Admin \> Customize \> Colors don’t include the grey colour that’s used for some key UI components, like the column headings, the new topic button and the search / hamburger icons: …

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## [Typo on privacy page](https://meta.discourse.org/t/typo-on-privacy-page/88043)

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**Author:** [@Curtis\_Kephart](https://meta.discourse.org/u/Curtis_Kephart)\
**Replies:** 2\
**Last updated:** [May 22, 2018, 1:48pm UTC](https://meta.discourse.org/t/typo-on-privacy-page/88043 "2018-05-22T13:48:41Z")

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FYI, there’s a tiny typo on your privacy page: https://meta.discourse.org/privacy#heading--account-data United States, not United Stares.

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## [Solved: Bad CSRF when trying to use HTTPS](https://meta.discourse.org/t/solved-bad-csrf-when-trying-to-use-https/88116)

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**Author:** [@Miguel\_David](https://meta.discourse.org/u/Miguel_David)\
**Replies:** 1\
**Last updated:** [May 22, 2018, 9:55am UTC](https://meta.discourse.org/t/solved-bad-csrf-when-trying-to-use-https/88116 "2018-05-22T09:55:51Z")

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I have setup discourse with the following stack: Cloudflare (free plan, SSL and CDN) AWS Application Load Balancer (not free, does termination of SSL) AWS EC2 t2.small server This guide discourse/docs/INSTALL-cloud.md …

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## ['reply to post' doesn't always link posts](https://meta.discourse.org/t/reply-to-post-doesnt-always-link-posts/88111)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 4\
**Last updated:** [May 22, 2018, 9:28am UTC](https://meta.discourse.org/t/reply-to-post-doesnt-always-link-posts/88111 "2018-05-22T09:28:25Z")

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I’m not 100% sure if this is a bug or intended behaviour, but our users are confused by it: there is an inconsistency in the ‘reply to post’ function (I mean the ‘in post’ grey reply button): in the following two cases, …

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## [Google Analytics GDPR - PII in unsubscribe email](https://meta.discourse.org/t/google-analytics-gdpr-pii-in-unsubscribe-email/88038)

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**Author:** [@chloecan](https://meta.discourse.org/u/chloecan)\
**Replies:** 3\
**Last updated:** [May 22, 2018, 7:22am UTC](https://meta.discourse.org/t/google-analytics-gdpr-pii-in-unsubscribe-email/88038 "2018-05-22T07:22:40Z")

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Hi, As you know GDPR is going to be put in place and I fell upon this article (http://www.cardinalpath.com/what-you-need-to-know-about-google-analytics-personally-identifiable-information/) that explains how to make sur…

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## [When i resend email and activate my new account,get \["BAD CSRF"\]](https://meta.discourse.org/t/when-i-resend-email-and-activate-my-new-account-get-bad-csrf/88088)

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**Author:** [@Yule\_Augustine](https://meta.discourse.org/u/Yule_Augustine)\
**Replies:** 10\
**Last updated:** [May 22, 2018, 3:27am UTC](https://meta.discourse.org/t/when-i-resend-email-and-activate-my-new-account-get-bad-csrf/88088 "2018-05-22T03:27:27Z")

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## [Custom CSS/HTML editor panel access button disappeared](https://meta.discourse.org/t/custom-css-html-editor-panel-access-button-disappeared/88057)

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**Author:** [@xiyang](https://meta.discourse.org/u/xiyang)\
**Replies:** 2\
**Last updated:** [May 21, 2018, 8:13pm UTC](https://meta.discourse.org/t/custom-css-html-editor-panel-access-button-disappeared/88057 "2018-05-21T20:13:55Z")

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Hello everyone, After I modified multiple Classes in the Custom CSS/HTML editor panel, and apply them at the same time. The editor panel just disappeared. when I return to the themes and saw the editor panel access but…

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## [Notification Settings for Groups - Seems to be two separate settings](https://meta.discourse.org/t/notification-settings-for-groups-seems-to-be-two-separate-settings/88016)

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**Author:** [@jerry0](https://meta.discourse.org/u/jerry0)\
**Replies:** 9\
**Last updated:** [May 21, 2018, 6:39pm UTC](https://meta.discourse.org/t/notification-settings-for-groups-seems-to-be-two-separate-settings/88016 "2018-05-21T18:39:53Z")

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Continuing the discussion from Weird behavior for group private messages: I am witnessing further “wierd” behaviour for groups private message settings. There seem to be two entirely separate notification settings for …

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## [Redirecting back to WordPress after signing in with Discourse SSo](https://meta.discourse.org/t/redirecting-back-to-wordpress-after-signing-in-with-discourse-sso/87789)

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**Author:** [@Brad\_Bock](https://meta.discourse.org/u/Brad_Bock)\
**Replies:** 5\
**Last updated:** [May 21, 2018, 6:17pm UTC](https://meta.discourse.org/t/redirecting-back-to-wordpress-after-signing-in-with-discourse-sso/87789 "2018-05-21T18:17:37Z")

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I am helping someone to use their WordPress website set up as an SSO client to their Discourse forum with the WP-Discourse plugin. They would like to make the website accessible only to logged-in users. I tried using th…

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## [IP address being blocked, that isn't on the blocked list](https://meta.discourse.org/t/ip-address-being-blocked-that-isnt-on-the-blocked-list/87833)

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**Author:** [@tim.smith](https://meta.discourse.org/u/tim.smith)\
**Replies:** 2\
**Last updated:** [May 21, 2018, 2:02pm UTC](https://meta.discourse.org/t/ip-address-being-blocked-that-isnt-on-the-blocked-list/87833 "2018-05-21T14:02:49Z")

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One of my users is unable to log in. He’s getting the error “You can’t log in as username from that IP address” (where username is his actual username). I’ve whitelisted 148.64.0.0/21, which should match his public IP. I…

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## [Where should a Noob start?](https://meta.discourse.org/t/where-should-a-noob-start/87468)

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**Author:** [@SpaceMonkey](https://meta.discourse.org/u/SpaceMonkey)\
**Replies:** 6\
**Last updated:** [May 21, 2018, 1:52pm UTC](https://meta.discourse.org/t/where-should-a-noob-start/87468 "2018-05-21T13:52:26Z")

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Hello World, I came across Discourse in another community forum I use and realized that it may have the possibility for a project I want to work on. I have crawled around the Meta forum here researched the capabilities…

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## [$4.5 Alicloud can't get discourse to work](https://meta.discourse.org/t/4-5-alicloud-cant-get-discourse-to-work/87959)

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**Author:** [@seasiri](https://meta.discourse.org/u/seasiri)\
**Replies:** 11\
**Last updated:** [May 21, 2018, 1:27pm UTC](https://meta.discourse.org/t/4-5-alicloud-cant-get-discourse-to-work/87959 "2018-05-21T13:27:47Z")

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Hello, @codinghorror Let’s start with my renting server spec: $4.5 Alicloud 1gb RAM & 1 CPU My DNS A-record point to server public ip where I also use this ip for ssh. I follow this already discourse/docs/INSTALL…

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## [One-click browser Update not working](https://meta.discourse.org/t/one-click-browser-update-not-working/87797)

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**Author:** [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)\
**Replies:** 2\
**Last updated:** [May 21, 2018, 1:01pm UTC](https://meta.discourse.org/t/one-click-browser-update-not-working/87797 "2018-05-21T13:01:39Z")

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I want to upgrade from version: 2.0.0.beta9 to the new version: 2.0.0.beta10. It gets stuck here since beginning. I tried in various devices. Same thing, happening.

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## [Cannot connect WP Discourse to Discourse forum](https://meta.discourse.org/t/cannot-connect-wp-discourse-to-discourse-forum/51119)

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**Author:** [@Optiroot](https://meta.discourse.org/u/Optiroot)\
**Replies:** 20\
**Last updated:** [May 21, 2018, 9:00am UTC](https://meta.discourse.org/t/cannot-connect-wp-discourse-to-discourse-forum/51119 "2018-05-21T09:00:51Z")

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Hello. I need some help, I’m working on this from yesterday but I can’t figure out what is the problem. In brief, I had a Blog built with Wordpress connected to Discourse, so every post published in Wordpress would crea…

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## [What is "Category Slug"](https://meta.discourse.org/t/what-is-category-slug/87897)

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**Author:** [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Replies:** 5\
**Last updated:** [May 20, 2018, 5:52am UTC](https://meta.discourse.org/t/what-is-category-slug/87897 "2018-05-20T05:52:18Z")

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I can’t wrap my head around it. What is that?

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## [Mix of Wordpress blog comments, public and hidden Discourse threads?](https://meta.discourse.org/t/mix-of-wordpress-blog-comments-public-and-hidden-discourse-threads/87869)

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**Author:** [@Tjeef](https://meta.discourse.org/u/Tjeef)\
**Replies:** 1\
**Last updated:** [May 19, 2018, 5:31pm UTC](https://meta.discourse.org/t/mix-of-wordpress-blog-comments-public-and-hidden-discourse-threads/87869 "2018-05-19T17:31:52Z")

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I have been searching around, and not being able to find a clear answer to this. (Partly maybe also because I am not so familiar with the Discourse terminology yet). I am assessing usecases in the hope that Discourse can…

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## [Group activity page has no name or title for the posters](https://meta.discourse.org/t/group-activity-page-has-no-name-or-title-for-the-posters/78922)

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**Author:** [@Mister\_Leroy](https://meta.discourse.org/u/Mister_Leroy)\
**Replies:** 11\
**Last updated:** [May 18, 2018, 11:59pm UTC](https://meta.discourse.org/t/group-activity-page-has-no-name-or-title-for-the-posters/78922 "2018-05-18T23:59:52Z")

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Hey there! I’m just in the final stages of pimping out our new discourse forum. On our group activity page, though, I noted that we do not have any information on ‘who’ has made the posts, which would be super useful (…

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## [How to change notification level icons?](https://meta.discourse.org/t/how-to-change-notification-level-icons/30568)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 8\
**Last updated:** [May 18, 2018, 10:59am UTC](https://meta.discourse.org/t/how-to-change-notification-level-icons/30568 "2018-05-18T10:59:42Z")

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Is there a way to change tracking icons? I’d like to try using loud-speaker as a base for all 4 icons. The circle makes little sense and I notice that my users never click there and don’t know what is that for. I thi…

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## [How can change share link icon](https://meta.discourse.org/t/how-can-change-share-link-icon/82596)

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**Author:** [@Hoang\_Nam](https://meta.discourse.org/u/Hoang_Nam)\
**Replies:** 2\
**Last updated:** [May 18, 2018, 10:59am UTC](https://meta.discourse.org/t/how-can-change-share-link-icon/82596 "2018-05-18T10:59:06Z")

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I want change share link icon to share icon facecbook? Thank all so much \<3

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## [Howto: Change lock icon for restricted categories](https://meta.discourse.org/t/howto-change-lock-icon-for-restricted-categories/26217)

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**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 9\
**Last updated:** [February 12, 2024, 9:40am UTC](https://meta.discourse.org/t/howto-change-lock-icon-for-restricted-categories/26217 "2024-02-12T09:40:34Z")

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Continuing the discussion from Alternatives to lock icon for categories: @cpradio could you or someone else provide a simple howto for changing the lock icon for categories? It’s now coming up in my community as someth…

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