# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=791

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 792

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## [SSO\_SYNC not working](https://meta.discourse.org/t/sso-sync-not-working/87150)

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**Author:** [@shahidmir](https://meta.discourse.org/u/shahidmir)\
**Replies:** 6\
**Last updated:** [May 10, 2018, 4:13pm UTC](https://meta.discourse.org/t/sso-sync-not-working/87150 "2018-05-10T16:13:46Z")

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Hi Guys I need some assistance with the /admin/users/sso\_sync end point. Using postman, I am trying to update an email address using this end point, but postman is returning a HTML page as response (which is basically …

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## [Any way to force send email notifications that are skipped?](https://meta.discourse.org/t/any-way-to-force-send-email-notifications-that-are-skipped/86759)

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**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 1\
**Last updated:** [May 9, 2018, 8:50pm UTC](https://meta.discourse.org/t/any-way-to-force-send-email-notifications-that-are-skipped/86759 "2018-05-09T20:50:38Z")

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I’d like the system to send a user an email notification despite it being skipped. As admin or mod, is there any way to force the notifcation to be sent after the fact?

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## [€1.99 1gb ram from online.net any reviews?](https://meta.discourse.org/t/1-99-1gb-ram-from-online-net-any-reviews/86738)

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**Author:** [@\_nur](https://meta.discourse.org/u/_nur)\
**Replies:** 3\
**Last updated:** [May 9, 2018, 8:40pm UTC](https://meta.discourse.org/t/1-99-1gb-ram-from-online-net-any-reviews/86738 "2018-05-09T20:40:04Z")

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https://blog.online.net/2018/05/03/introducing-scaleway-nextgen-nvme-cloud-servers-with-hot-snapshots/ I’m currently with 1 year alibabacloud

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## [Use Postfix as Local SMTP Mac OS X to use the Discourse](https://meta.discourse.org/t/use-postfix-as-local-smtp-mac-os-x-to-use-the-discourse/87075)

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**Author:** [@Raha\_Soleymanzadeh](https://meta.discourse.org/u/Raha_Soleymanzadeh)\
**Replies:** 1\
**Last updated:** [May 9, 2018, 4:59pm UTC](https://meta.discourse.org/t/use-postfix-as-local-smtp-mac-os-x-to-use-the-discourse/87075 "2018-05-09T16:59:00Z")

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How can I Use Postfix as Local SMTP Mac OS X to use the Discourse One-Click Application on DigitalOcean? If it’s possible would you please help me how can I do that?

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## [Bounce score not updated](https://meta.discourse.org/t/bounce-score-not-updated/44694)

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**Author:** [@pixelsoffreedom](https://meta.discourse.org/u/pixelsoffreedom)\
**Replies:** 15\
**Last updated:** [May 9, 2018, 2:43pm UTC](https://meta.discourse.org/t/bounce-score-not-updated/44694 "2018-05-09T14:43:52Z")

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Hi, I’ve followed your guide on migrating to mailgun but I’m having some issues with the bounce score - it’s not getting updated when email sending fails. I can see the bounces in mailgun, but when checking the email …

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## [Discourse to WordPress redirect questions](https://meta.discourse.org/t/discourse-to-wordpress-redirect-questions/87031)

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**Author:** [@trangchongcheng](https://meta.discourse.org/u/trangchongcheng)\
**Replies:** 8\
**Last updated:** [May 9, 2018, 4:29am UTC](https://meta.discourse.org/t/discourse-to-wordpress-redirect-questions/87031 "2018-05-09T04:29:28Z")

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Permalink.create(url: ‘/discussion/12345’, external\_url: ‘http://archived.example.com/discussion/12345’) I trying: Permalink.create(url: 'https://hoidap.cheng.vn/t/cach-cua-do-nu-bao-binh-don-gian/70', external\_url: …

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## [Fatal: unable to access 'https://github.com/SamSaffron/pups.git/'](https://meta.discourse.org/t/fatal-unable-to-access-https-github-com-samsaffron-pups-git/86477)

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**Author:** [@Wingysam](https://meta.discourse.org/u/Wingysam)\
**Replies:** 11\
**Last updated:** [May 8, 2018, 9:43pm UTC](https://meta.discourse.org/t/fatal-unable-to-access-https-github-com-samsaffron-pups-git/86477 "2018-05-08T21:43:51Z")

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I have followed the instructions at discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub, and received this error while attempting ./discourse-setup: fatal: unable to access 'https://github.com/SamSaff…

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## [How are theme setting fields created?](https://meta.discourse.org/t/how-are-theme-setting-fields-created/86353)

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**Author:** [@Biscuit](https://meta.discourse.org/u/Biscuit)\
**Replies:** 6\
**Last updated:** [May 8, 2018, 4:30pm UTC](https://meta.discourse.org/t/how-are-theme-setting-fields-created/86353 "2018-05-08T16:30:24Z")

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When you import the theme below from Github, “theme settings” appear set under Customize \> Theme \> Theme\_Name. The Github files include a YML file with the theme settings inside it. The “Import theme” process presu…

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## [Always uses the hostname of the master site on multisite](https://meta.discourse.org/t/always-uses-the-hostname-of-the-master-site-on-multisite/90598)

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**Author:** [@RGJ](https://meta.discourse.org/u/RGJ)\
**Replies:** 3\
**Last updated:** [May 8, 2018, 3:11pm UTC](https://meta.discourse.org/t/always-uses-the-hostname-of-the-master-site-on-multisite/90598 "2018-05-08T15:11:42Z")

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There is a multisite bug here, it always uses the hostname of the master site.

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## [Discourse Android app requires Chrome Stable](https://meta.discourse.org/t/discourse-android-app-requires-chrome-stable/76565)

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**Author:** [@robl](https://meta.discourse.org/u/robl)\
**Replies:** 5\
**Last updated:** [May 8, 2018, 6:57am UTC](https://meta.discourse.org/t/discourse-android-app-requires-chrome-stable/76565 "2018-05-08T06:57:56Z")

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Hi everyone and thanks for creating a wonderful communications tool, Generally I don’t have a Google account on my Android devices. The Discourse app insists on Chrome stable. I’ve installed several versions that were s…

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## [How to mass update category colors?](https://meta.discourse.org/t/how-to-mass-update-category-colors/86873)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 4\
**Last updated:** [May 8, 2018, 6:12am UTC](https://meta.discourse.org/t/how-to-mass-update-category-colors/86873 "2018-05-08T06:12:36Z")

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Hi, after importing, we have a large number of categories that need new colors - it’s a bit of a Christmas tree right now and people are complaining :wink: How can I easily ‘batch update’ categories? The ideal solution …

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## [Restoring backup fails in Win10/Ubuntu development environment](https://meta.discourse.org/t/restoring-backup-fails-in-win10-ubuntu-development-environment/86893)

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**Author:** [@Cheeser](https://meta.discourse.org/u/Cheeser)\
**Replies:** 12\
**Last updated:** [May 7, 2018, 9:28pm UTC](https://meta.discourse.org/t/restoring-backup-fails-in-win10-ubuntu-development-environment/86893 "2018-05-07T21:28:24Z")

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Couldn’t get the upload system to work (it never put the backup where it needed to be), so I gave up and copied the file manually to /~discourse/public/backups/default. That got the backup to appear in the list. Clickin…

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## [How are topic IDs generated?](https://meta.discourse.org/t/how-are-topic-ids-generated/86937)

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**Author:** [@gabrieltonon](https://meta.discourse.org/u/gabrieltonon)\
**Replies:** 3\
**Last updated:** [May 7, 2018, 6:56pm UTC](https://meta.discourse.org/t/how-are-topic-ids-generated/86937 "2018-05-07T18:56:07Z")

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Are they created following a simple arithmetic pattern? Also, are they based for the entirety of an instance, or only personal accounts? I’m using the API and seeing some inconsistencies.

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## [Cannot Remove Bookmarked Posts](https://meta.discourse.org/t/cannot-remove-bookmarked-posts/86663)

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**Author:** [@Ellibereth](https://meta.discourse.org/u/Ellibereth)\
**Replies:** 4\
**Last updated:** [May 7, 2018, 7:29am UTC](https://meta.discourse.org/t/cannot-remove-bookmarked-posts/86663 "2018-05-07T07:29:44Z")

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On my site, I can’t remove bookmarked posts through the “remove bookmark” button on the /activity/bookmarks page. It, however, works like a charm on meta. Originally I thought it might be some plugin or custom css thin…

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## [How to speed up Discourse Emoji](https://meta.discourse.org/t/how-to-speed-up-discourse-emoji/86821)

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**Author:** [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)\
**Replies:** 8\
**Last updated:** [May 7, 2018, 1:29am UTC](https://meta.discourse.org/t/how-to-speed-up-discourse-emoji/86821 "2018-05-07T01:29:58Z")

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Hi, I am sure, my Internet is not slow. It’s 5.3 Mbps. Still, I notice that Emoji loads very slow. It takes ages to load all icons. It would be great if we can preload it somehow. Thanks & Regards, Gulshan

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## [Cannot change top-menu order by drag and drop](https://meta.discourse.org/t/cannot-change-top-menu-order-by-drag-and-drop/86887)

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**Author:** [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Replies:** 1\
**Last updated:** [May 6, 2018, 6:42pm UTC](https://meta.discourse.org/t/cannot-change-top-menu-order-by-drag-and-drop/86887 "2018-05-06T18:42:29Z")

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I want to make “Categories:” page as the landing page. From what i read i should change in the admin dashboard → top-menu the order of the items there but at least in 2.0.0 beta9 this is no longer possible. Any ideas? …

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## [Edited htaccess and now im getting discourse sso expired error](https://meta.discourse.org/t/edited-htaccess-and-now-im-getting-discourse-sso-expired-error/86848)

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**Author:** [@Sami\_Syed](https://meta.discourse.org/u/Sami_Syed)\
**Replies:** 1\
**Last updated:** [May 6, 2018, 4:10am UTC](https://meta.discourse.org/t/edited-htaccess-and-now-im-getting-discourse-sso-expired-error/86848 "2018-05-06T04:10:32Z")

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I am using my wordpress site to function as an SSO client. Meaning Discourse authenticates all users (logins, registrations, etc..). After editing my htaccess file to increase my wordpress site speed. I noticed that the…

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## [Can't send mail on 16.04 - DigitalOcean](https://meta.discourse.org/t/cant-send-mail-on-16-04-digitalocean/86852)

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**Author:** [@Jack\_Spangenberg](https://meta.discourse.org/u/Jack_Spangenberg)\
**Replies:** 9\
**Last updated:** [May 6, 2018, 1:50am UTC](https://meta.discourse.org/t/cant-send-mail-on-16-04-digitalocean/86852 "2018-05-06T01:50:41Z")

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I’ve been looking for the answer all day, nothing. I’m doing a fresh install via the first rails app guide on github. Using a 1GB DigitalOcean droplet Using NameCheap’s private email server. Here is my app.yml: DISCO…

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## [Object instead of users due to locations plugin](https://meta.discourse.org/t/object-instead-of-users-due-to-locations-plugin/86806)

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**Author:** [@Francois\_Douville](https://meta.discourse.org/u/Francois_Douville)\
**Replies:** 2\
**Last updated:** [May 5, 2018, 11:27pm UTC](https://meta.discourse.org/t/object-instead-of-users-due-to-locations-plugin/86806 "2018-05-05T23:27:57Z")

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This is what appears after the update of beta9 : I saw it also on the sandbox of @angus. I uploaded also events and location plugins at the same time of beta9. Maybe it’s because of that?

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## [Setting a different language for the admin section](https://meta.discourse.org/t/setting-a-different-language-for-the-admin-section/86836)

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**Author:** [@nabeel](https://meta.discourse.org/u/nabeel)\
**Replies:** 2\
**Last updated:** [May 5, 2018, 8:25pm UTC](https://meta.discourse.org/t/setting-a-different-language-for-the-admin-section/86836 "2018-05-05T20:25:51Z")

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Hi, I am planning on using discourse for setting up a new community site in Urdu language which is displayed right-to-left. I would like the admin section to use the English language interface in the normal ltr style. C…

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## [Link users to discourse profile](https://meta.discourse.org/t/link-users-to-discourse-profile/86839)

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**Author:** [@Sami\_Syed](https://meta.discourse.org/u/Sami_Syed)\
**Replies:** 1\
**Last updated:** [May 5, 2018, 7:24pm UTC](https://meta.discourse.org/t/link-users-to-discourse-profile/86839 "2018-05-05T19:24:18Z")

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I am using discourse to authenticate user logins, registrations, etc.. Is their a link I can use that send users logged in users to their own profile? From word press to discourse

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## [Migration scenarios, when installing on an existing community/ domain.?](https://meta.discourse.org/t/migration-scenarios-when-installing-on-an-existing-community-domain/86698)

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**Author:** [@Queth](https://meta.discourse.org/u/Queth)\
**Replies:** 7\
**Last updated:** [May 4, 2018, 11:25pm UTC](https://meta.discourse.org/t/migration-scenarios-when-installing-on-an-existing-community-domain/86698 "2018-05-04T23:25:56Z")

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hello, I have fallen in love with discourse as my new community solution. Before installing, and getting ahead of myself, I need to know what is possible concerning migration. current situation: I have an existing co…

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## [Debugging email problem and/or rebuilding discourse](https://meta.discourse.org/t/debugging-email-problem-and-or-rebuilding-discourse/86382)

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**Author:** [@kendollard](https://meta.discourse.org/u/kendollard)\
**Replies:** 6\
**Last updated:** [May 4, 2018, 3:41pm UTC](https://meta.discourse.org/t/debugging-email-problem-and-or-rebuilding-discourse/86382 "2018-05-04T15:41:19Z")

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Trying to obscure whatever discourse thinks is a link in this post so it will send: I am new to rails and discourse. I’ve attempted to install discourse on digitialocean with docker per instructions, using mailjet as my…

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## [Control who gets pending users reminder email](https://meta.discourse.org/t/control-who-gets-pending-users-reminder-email/84560)

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**Author:** [@Bas](https://meta.discourse.org/u/Bas)\
**Replies:** 12\
**Last updated:** [May 4, 2018, 8:28am UTC](https://meta.discourse.org/t/control-who-gets-pending-users-reminder-email/84560 "2018-05-04T08:28:12Z")

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Currently a PM / Email is sent when there are pending users (after one hour, controlled by pending\_users\_reminder\_delay. Is there any way I can control who receives this? Currently it is sent to three people (two admins…

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## [500 when creating user via API](https://meta.discourse.org/t/500-when-creating-user-via-api/82309)

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**Author:** [@Juraj\_Matejcic](https://meta.discourse.org/u/Juraj_Matejcic)\
**Replies:** 4\
**Last updated:** [May 4, 2018, 6:03am UTC](https://meta.discourse.org/t/500-when-creating-user-via-api/82309 "2018-05-04T06:03:41Z")

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We’re getting a 500 internal server error when trying to create a user via the API, here’s what I get from production.log: Started POST "/users" for 127.0.0.1 at 2018-03-06 13:28:04 +0000 Processing by UsersController#c…

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## [DIY Discourse. would love to install Discourse on my own](https://meta.discourse.org/t/diy-discourse-would-love-to-install-discourse-on-my-own/86604)

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**Author:** [@dave\_odiakaose](https://meta.discourse.org/u/dave_odiakaose)\
**Replies:** 9\
**Last updated:** [May 3, 2018, 5:17pm UTC](https://meta.discourse.org/t/diy-discourse-would-love-to-install-discourse-on-my-own/86604 "2018-05-03T17:17:48Z")

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can i DIY Discourse?

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## [Which server to choose regarding Discourse requirements?](https://meta.discourse.org/t/which-server-to-choose-regarding-discourse-requirements/86646)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 5\
**Last updated:** [May 3, 2018, 1:10pm UTC](https://meta.discourse.org/t/which-server-to-choose-regarding-discourse-requirements/86646 "2018-05-03T13:10:24Z")

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Hi. I’m going to buy a VPS Cloud 2 from OVH, and they have two offers: dual-core 3,1 GHz, 4 GB RAM, 50 GB, 19€/month dual-core 2,4 GHz, 12 GB RAM, 50GB, 19€/month My server will not contain only a Discourse installat…

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## [Why post count differs on admin page and about.json?](https://meta.discourse.org/t/why-post-count-differs-on-admin-page-and-about-json/84578)

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**Author:** [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Replies:** 2\
**Last updated:** [May 3, 2018, 8:36am UTC](https://meta.discourse.org/t/why-post-count-differs-on-admin-page-and-about-json/84578 "2018-05-03T08:36:28Z")

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Hi, I found that post count for the latest 30 days in about.json and admin page are different 6242 vs 5562: Why? Topic count is equal. I tried to do some calculations but did not find any logic. Discourse 1.9.4

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## [Add link in user menu](https://meta.discourse.org/t/add-link-in-user-menu/85949)

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**Author:** [@arjen](https://meta.discourse.org/u/arjen)\
**Replies:** 6\
**Last updated:** [May 3, 2018, 8:06am UTC](https://meta.discourse.org/t/add-link-in-user-menu/85949 "2018-05-03T08:06:18Z")

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Dear Discourse community, I’m trying to add a small section in the user dropdown menu, and have been unsuccessful so far. I know that I can add items to the hamburger-menu through the decorateWidget function. However, i…

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## [Changing the Welcome Topic](https://meta.discourse.org/t/changing-the-welcome-topic/86611)

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**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 2\
**Last updated:** [May 2, 2018, 3:05pm UTC](https://meta.discourse.org/t/changing-the-welcome-topic/86611 "2018-05-02T15:05:17Z")

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Guys, Sorry, had a dig but couldn’t find it. I’ve taken over a Discourse forum that is several years old (!), and I want the Welcome Topic to come from me. As a workaround, I’ve put the link to it, hard-coded in my cu…

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