# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=795

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 796

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## [Show reason for approval being triggered on approval queue](https://meta.discourse.org/t/show-reason-for-approval-being-triggered-on-approval-queue/84702)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 7\
**Last updated:** [April 6, 2018, 8:05pm UTC](https://meta.discourse.org/t/show-reason-for-approval-being-triggered-on-approval-queue/84702 "2018-04-06T20:05:15Z")

</div>

I received an post approval request today, but on the approval page I cannot see why the post triggered a silence and an approval workflow. When I check the logs, I can see user was silenced for ‘typing too fast’. Migh…

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## [How to disable the mini profiler?](https://meta.discourse.org/t/how-to-disable-the-mini-profiler/84747)

<div class="topic-metadata">

**Author:** [@BlackKnob](https://meta.discourse.org/u/BlackKnob)\
**Replies:** 4\
**Last updated:** [April 6, 2018, 7:26pm UTC](https://meta.discourse.org/t/how-to-disable-the-mini-profiler/84747 "2018-04-06T19:26:49Z")

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I’m on v2.0.0.beta5 +193 and the mini profiler is visible on my admin account. Am I supposed to see it? Is it a bug? How to disable it permanently? I’ve already asked about this in another topic, but my posts have been…

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## [Post created is fired when topic created](https://meta.discourse.org/t/post-created-is-fired-when-topic-created/84725)

<div class="topic-metadata">

**Author:** [@jordan1909](https://meta.discourse.org/u/jordan1909)\
**Replies:** 2\
**Last updated:** [April 6, 2018, 6:58pm UTC](https://meta.discourse.org/t/post-created-is-fired-when-topic-created/84725 "2018-04-06T18:58:52Z")

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Working with the internal event hooks and I noticed, when the topic\_created event triggers so does post\_created. For the initial topic post, wouldn’t the assumption be that a post was created as well? Is there a reason …

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## [Discourse installation without SWAP](https://meta.discourse.org/t/discourse-installation-without-swap/84735)

<div class="topic-metadata">

**Author:** [@HU\_Telestem](https://meta.discourse.org/u/HU_Telestem)\
**Replies:** 3\
**Last updated:** [April 6, 2018, 6:07pm UTC](https://meta.discourse.org/t/discourse-installation-without-swap/84735 "2018-04-06T18:07:02Z")

</div>

Hello, are there any way to install Discourse without SWAP, because my VPS uses OpenVZ. I will not have too much posts and users, so 2gb of memory maybe enought?

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## [Failed to bootstrap web\_only - no cid file but totally fresh build](https://meta.discourse.org/t/failed-to-bootstrap-web-only-no-cid-file-but-totally-fresh-build/84709)

<div class="topic-metadata">

**Author:** [@ThriceGood](https://meta.discourse.org/u/ThriceGood)\
**Replies:** 2\
**Last updated:** [April 6, 2018, 12:54pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-web-only-no-cid-file-but-totally-fresh-build/84709 "2018-04-06T12:54:28Z")

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Hello, I am doing a first build of discourse, using the data.yml and web\_only.yml configs. I have no running containers and have never had a web\_only container running. data.yml bootstraps successfully. But web\_only.yml…

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## [SSO Overwrites Admin User](https://meta.discourse.org/t/sso-overwrites-admin-user/84691)

<div class="topic-metadata">

**Author:** [@Nopsled](https://meta.discourse.org/u/Nopsled)\
**Replies:** 2\
**Last updated:** [April 6, 2018, 5:20am UTC](https://meta.discourse.org/t/sso-overwrites-admin-user/84691 "2018-04-06T05:20:28Z")

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Hey All, Got SSO setup and running. It works great when using my first user account (admin user) on the site. It logs in as that user as expected. However, when I try logging in (through SSO) as another user (differe…

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## [Uninstalled Discourse... error page still shows?](https://meta.discourse.org/t/uninstalled-discourse-error-page-still-shows/84661)

<div class="topic-metadata">

**Author:** [@Zarken](https://meta.discourse.org/u/Zarken)\
**Replies:** 4\
**Last updated:** [April 5, 2018, 11:39pm UTC](https://meta.discourse.org/t/uninstalled-discourse-error-page-still-shows/84661 "2018-04-05T23:39:45Z")

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I’ve removed Discourse in order to try and fix some unrelated web pages however a discourse (i believe) related error page shows when trying to access my domain? I should have uninstalled Discourse and Docker… and yet t…

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## [Stable is well... broken](https://meta.discourse.org/t/stable-is-well-broken/84396)

<div class="topic-metadata">

**Author:** [@RGJ](https://meta.discourse.org/u/RGJ)\
**Replies:** 6\
**Last updated:** [April 5, 2018, 9:05pm UTC](https://meta.discourse.org/t/stable-is-well-broken/84396 "2018-04-05T21:05:26Z")

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Hey guys, We were just deploying a few new servers and my conclusion is that the stable branch is lacking a few backports of crucial bug fixes. I don’t have a lot of experience with cherry picking but I can point out th…

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## [Readable full access site, SSO login to POST](https://meta.discourse.org/t/readable-full-access-site-sso-login-to-post/61583)

<div class="topic-metadata">

**Author:** [@growthcommunity](https://meta.discourse.org/u/growthcommunity)\
**Replies:** 5\
**Last updated:** [April 5, 2018, 11:21am UTC](https://meta.discourse.org/t/readable-full-access-site-sso-login-to-post/61583 "2018-04-05T11:21:08Z")

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We’d like to permit visitors to be able to read content without having to go through SSO to read. Currently at https://community.outdoorsy.co/ we reroute visitors to our login page. It’s too much friction to sign in with…

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## [How to configure the SSO Authorization URL via config (without using the admin panel)](https://meta.discourse.org/t/how-to-configure-the-sso-authorization-url-via-config-without-using-the-admin-panel/84572)

<div class="topic-metadata">

**Author:** [@shahidmir](https://meta.discourse.org/u/shahidmir)\
**Replies:** 5\
**Last updated:** [April 5, 2018, 9:30am UTC](https://meta.discourse.org/t/how-to-configure-the-sso-authorization-url-via-config-without-using-the-admin-panel/84572 "2018-04-05T09:30:41Z")

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Hi I need to deploy discourse on 3 environments, each pointing to a different SSO Authorization URL. Is there a way to set the SSO authorization URL without having to login and go via the admin panel? Regards

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## [Archiving posts](https://meta.discourse.org/t/archiving-posts/84564)

<div class="topic-metadata">

**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Replies:** 16\
**Last updated:** [April 5, 2018, 8:00am UTC](https://meta.discourse.org/t/archiving-posts/84564 "2018-04-05T08:00:34Z")

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How is archiving supposed to work when something is in multiple groups? Should the archive button (in a pots) archive it everywhere or only in 1 group or only in the groups that the user has access to? If the last, wou…

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## [Help .. rebuild app failed](https://meta.discourse.org/t/help-rebuild-app-failed/84538)

<div class="topic-metadata">

**Author:** [@TerminalAddict](https://meta.discourse.org/u/TerminalAddict)\
**Replies:** 20\
**Last updated:** [April 4, 2018, 3:46pm UTC](https://meta.discourse.org/t/help-rebuild-app-failed/84538 "2018-04-04T15:46:24Z")

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help .. I did a ./launcher rebuild app today, as I have many times before. got an error … any ideas? looks like something is up with ruby libraries ? I, \[2018-04-04T07:06:26.498684 #16\] INFO -- : \> cd /var/www/discou…

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## [Using Multiple Websites with Nginx + Discourse](https://meta.discourse.org/t/using-multiple-websites-with-nginx-discourse/84467)

<div class="topic-metadata">

**Author:** [@Zarken](https://meta.discourse.org/u/Zarken)\
**Replies:** 14\
**Last updated:** [April 4, 2018, 4:11am UTC](https://meta.discourse.org/t/using-multiple-websites-with-nginx-discourse/84467 "2018-04-04T04:11:02Z")

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I’ve managed to set up Nginx to use Discourse as its main site… however i’m having trouble adding addition sites with a prefix, for example addons.domain.com I’ve followed multiple tutorials online and all of them cause…

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## [Hardware requirements for each container?](https://meta.discourse.org/t/hardware-requirements-for-each-container/84504)

<div class="topic-metadata">

**Author:** [@paddy](https://meta.discourse.org/u/paddy)\
**Replies:** 2\
**Last updated:** [April 3, 2018, 11:54pm UTC](https://meta.discourse.org/t/hardware-requirements-for-each-container/84504 "2018-04-03T23:54:23Z")

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So I’ve looked at the official hardware recommendations, and they give (wonderful! Super useful!) hardware recommendations for (what appears to be) all of the containers running on a single host. However, I’d like to hav…

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## [How to reload configuration after app.yml changes?](https://meta.discourse.org/t/how-to-reload-configuration-after-app-yml-changes/26363)

<div class="topic-metadata">

**Author:** [@ralf](https://meta.discourse.org/u/ralf)\
**Replies:** 7\
**Last updated:** [April 3, 2018, 10:08pm UTC](https://meta.discourse.org/t/how-to-reload-configuration-after-app-yml-changes/26363 "2018-04-03T22:08:08Z")

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Hi there, I love Discourse and the community. Here is a quick question: Say I’ve made some changes to app.yaml, like modifying SMTP settings, is the only and correct way of updating the running config via the ./launcher…

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## [Emoji auto break line?](https://meta.discourse.org/t/emoji-auto-break-line/84431)

<div class="topic-metadata">

**Author:** [@trangchongcheng](https://meta.discourse.org/u/trangchongcheng)\
**Replies:** 5\
**Last updated:** [April 3, 2018, 6:17pm UTC](https://meta.discourse.org/t/emoji-auto-break-line/84431 "2018-04-03T18:17:51Z")

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Emoji auto break line, I dont know how to fix, can help me?(Discourse 2.0.0.beta5)

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## [Can users "replay" the Discobot introduction if needed?](https://meta.discourse.org/t/can-users-replay-the-discobot-introduction-if-needed/84133)

<div class="topic-metadata">

**Author:** [@Tyson](https://meta.discourse.org/u/Tyson)\
**Replies:** 7\
**Last updated:** [April 3, 2018, 3:02pm UTC](https://meta.discourse.org/t/can-users-replay-the-discobot-introduction-if-needed/84133 "2018-04-03T15:02:47Z")

</div>

Some users need a refresher on Discourse features.

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## [How to add ip to screened ips list via ssh](https://meta.discourse.org/t/how-to-add-ip-to-screened-ips-list-via-ssh/84453)

<div class="topic-metadata">

**Author:** [@Bhaskar\_Chakraborty](https://meta.discourse.org/u/Bhaskar_Chakraborty)\
**Replies:** 2\
**Last updated:** [April 3, 2018, 12:14pm UTC](https://meta.discourse.org/t/how-to-add-ip-to-screened-ips-list-via-ssh/84453 "2018-04-03T12:14:41Z")

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Hi I accidentally check “use admin IP whitelist” now somehow my admin ip address is blocked so I cant access admin panel. I have SSH access, is there is any way to add ip to screened ip list via ssh or uncheck “use admin…

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## [Changing the unique key to identify users](https://meta.discourse.org/t/changing-the-unique-key-to-identify-users/84457)

<div class="topic-metadata">

**Author:** [@shahidmir](https://meta.discourse.org/u/shahidmir)\
**Replies:** 3\
**Last updated:** [April 3, 2018, 12:13pm UTC](https://meta.discourse.org/t/changing-the-unique-key-to-identify-users/84457 "2018-04-03T12:13:01Z")

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Hi I am planning on migrating users over to discourse. Which field in the db does discourse use to uniquely identify a user account? I need to use a common id across multiple apps to link everything up so may need to …

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## [After Header image causing huge user avatars on mobile devices](https://meta.discourse.org/t/after-header-image-causing-huge-user-avatars-on-mobile-devices/70022)

<div class="topic-metadata">

**Author:** [@ron\_jeremy](https://meta.discourse.org/u/ron_jeremy)\
**Replies:** 2\
**Last updated:** [September 14, 2017, 9:48pm UTC](https://meta.discourse.org/t/after-header-image-causing-huge-user-avatars-on-mobile-devices/70022 "2017-09-14T21:48:36Z")

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I just added a header image to my forum and thought all was good but not so… Here’s what the site looks like without the image: Here’s what the site looks like with the image: As you can see, the avatars are hug…

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## [Clicking links is stuck in click tracking, shows ERR\_FAILED](https://meta.discourse.org/t/clicking-links-is-stuck-in-click-tracking-shows-err-failed/66638)

<div class="topic-metadata">

**Author:** [@nilan](https://meta.discourse.org/u/nilan)\
**Replies:** 15\
**Last updated:** [April 3, 2018, 10:46am UTC](https://meta.discourse.org/t/clicking-links-is-stuck-in-click-tracking-shows-err-failed/66638 "2018-04-03T10:46:26Z")

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In our Community Forum, clicking any link in a post will lead to a site that looks somewhat like this: A bit more context: This started to happen out of the blue sometime today with no configuration change whatsove…

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## [Unable to expand profile](https://meta.discourse.org/t/unable-to-expand-profile/84350)

<div class="topic-metadata">

**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**Replies:** 3\
**Last updated:** [April 3, 2018, 8:35am UTC](https://meta.discourse.org/t/unable-to-expand-profile/84350 "2018-04-03T08:35:41Z")

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I’m unable to expand my profile on my community: https://community.makeroid.io/u/Barreeeiroo/ I’ve even tested on safe mode but is still not working :confused: Tested also both desktop and mobile views

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## [Failing backups](https://meta.discourse.org/t/failing-backups/84439)

<div class="topic-metadata">

**Author:** [@Bertrand\_Bellenot](https://meta.discourse.org/u/Bertrand_Bellenot)\
**Replies:** 3\
**Last updated:** [April 3, 2018, 8:02am UTC](https://meta.discourse.org/t/failing-backups/84439 "2018-04-03T08:02:49Z")

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Hi, After the last upgrade, our backups are failing with the following log: \[2018-04-03 06:56:57\] \[STARTED\] \[2018-04-03 06:56:57\] 'bellenot' has started the backup! \[2018-04-03 06:56:57\] Marking backup as running... \[2…

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## [Scheduled backup fails when Sidekiq is forcefully restarted](https://meta.discourse.org/t/scheduled-backup-fails-when-sidekiq-is-forcefully-restarted/83666)

<div class="topic-metadata">

**Author:** [@JagWaugh](https://meta.discourse.org/u/JagWaugh)\
**Replies:** 4\
**Last updated:** [April 3, 2018, 5:15am UTC](https://meta.discourse.org/t/scheduled-backup-fails-when-sidekiq-is-forcefully-restarted/83666 "2018-04-03T05:15:43Z")

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The log indicates that the zip operation runs out of space, but… it leaves 3 files (two are .gz) spaced roughly 30 min apart. the .gz files do not appear in the GUI. It seems to happen when sidekiq gets restarted for …

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## [Unsure About How to Start a Website Project](https://meta.discourse.org/t/unsure-about-how-to-start-a-website-project/84403)

<div class="topic-metadata">

**Author:** [@DivineByZero](https://meta.discourse.org/u/DivineByZero)\
**Replies:** 2\
**Last updated:** [April 3, 2018, 2:59am UTC](https://meta.discourse.org/t/unsure-about-how-to-start-a-website-project/84403 "2018-04-03T02:59:04Z")

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Hi, Kimmie here. I have a little experience with PHP, MySQL, HTML, CSS, JavaScript and Docker, but, you know, some of those more than others—okay, more than a little with PHP. Apologies in advance for this being so fuzz…

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## [WP Discourse plugin - comments are not displaying under posts](https://meta.discourse.org/t/wp-discourse-plugin-comments-are-not-displaying-under-posts/84348)

<div class="topic-metadata">

**Author:** [@elenaen](https://meta.discourse.org/u/elenaen)\
**Replies:** 5\
**Last updated:** [April 2, 2018, 10:40pm UTC](https://meta.discourse.org/t/wp-discourse-plugin-comments-are-not-displaying-under-posts/84348 "2018-04-02T22:40:56Z")

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Hi, I installed WP Discourse plugin on our Wordpress site, connected to our Discourse forum. When I publish a post in Wordpress, it shows up on our Discourse forum (so the connection is working). However, the comments …

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## [How to allow users with L2 to create subcategory](https://meta.discourse.org/t/how-to-allow-users-with-l2-to-create-subcategory/84388)

<div class="topic-metadata">

**Author:** [@adrianbblk](https://meta.discourse.org/u/adrianbblk)\
**Replies:** 5\
**Last updated:** [April 2, 2018, 10:36pm UTC](https://meta.discourse.org/t/how-to-allow-users-with-l2-to-create-subcategory/84388 "2018-04-02T22:36:17Z")

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Hi Everyone, Is there any way to allow users with L2 or higher to create new subcategories in a specific category? Thank You!

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## [Can't add the second tag](https://meta.discourse.org/t/cant-add-the-second-tag/84370)

<div class="topic-metadata">

**Author:** [@tran](https://meta.discourse.org/u/tran)\
**Replies:** 1\
**Last updated:** [April 2, 2018, 8:53pm UTC](https://meta.discourse.org/t/cant-add-the-second-tag/84370 "2018-04-02T20:53:44Z")

</div>

I can add first tag,but can’t the second one.More than one can be added before. Is it the wrong way I added？

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## [Can't Create New Tag](https://meta.discourse.org/t/cant-create-new-tag/84329)

<div class="topic-metadata">

**Author:** [@8BIT](https://meta.discourse.org/u/8BIT)\
**Replies:** 8\
**Last updated:** [April 2, 2018, 8:53pm UTC](https://meta.discourse.org/t/cant-create-new-tag/84329 "2018-04-02T20:53:17Z")

</div>

Might be related to this… Latest update… sometimes can’t create new tags:

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## [Receiving emails to staff category fails](https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184)

<div class="topic-metadata">

**Author:** [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)\
**Replies:** 2\
**Last updated:** [April 1, 2018, 4:44pm UTC](https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184 "2018-04-01T16:44:50Z")

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I have set up a category called “Team Inbox”, which handles emails to a polled email inbox (team@se23.life). It received mails from non-members of the forum and creates topics successfully in the category. However, I fo…

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