# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=80

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 81

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## [Trying to set up Discourse on my website](https://meta.discourse.org/t/trying-to-set-up-discourse-on-my-website/368691)

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**Author:** [@Preeminence](https://meta.discourse.org/u/Preeminence)\
**Replies:** 26\
**Last updated:** [June 13, 2025, 8:45pm UTC](https://meta.discourse.org/t/trying-to-set-up-discourse-on-my-website/368691 "2025-06-13T20:45:15Z")

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I set up discourse via the documents and I installed discourse on DigitalOcean VPS. I changed all the nameservers to DigitalOcean and added my web domain URL to the project in DigitalOcean. For some reason it stills sho…

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## [RSS feed not read](https://meta.discourse.org/t/rss-feed-not-read/370119)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 0\
**Last updated:** [June 13, 2025, 7:39pm UTC](https://meta.discourse.org/t/rss-feed-not-read/370119 "2025-06-13T19:39:09Z")

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Hi, I am using the RSS polling plugin, it works with some RSS feed, and not with this one: https://forums.autodesk.com/autodesk/rss/board?board.id=autocad-produits-forum-fr Do you see something particular in this feed …

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## [Does the logo size needs to be 120px high exactly?](https://meta.discourse.org/t/does-the-logo-size-needs-to-be-120px-high-exactly/370122)

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**Author:** [@testingsoftware](https://meta.discourse.org/u/testingsoftware)\
**Replies:** 2\
**Last updated:** [June 13, 2025, 8:05pm UTC](https://meta.discourse.org/t/does-the-logo-size-needs-to-be-120px-high-exactly/370122 "2025-06-13T20:05:29Z")

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Hi, Our organisation has changed the logo and it needs to be changed in Discourse. Do we need to create one of 120px of height to upload and fit in its place or does the software resizes it if bigger than 120px? Thank…

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## [Browser Notifications not working](https://meta.discourse.org/t/browser-notifications-not-working/370041)

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**Author:** [@Jarjar](https://meta.discourse.org/u/Jarjar)\
**Replies:** 8\
**Last updated:** [June 13, 2025, 3:49pm UTC](https://meta.discourse.org/t/browser-notifications-not-working/370041 "2025-06-13T15:49:59Z")

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Hi there, Went to all the settings, for discourse and for chrome, none of the team members manage to receive notifications from posts but also as important for people sending chats while notifications are enabled. Is t…

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## [Welcome to nginx! page before rebuild, site won't rebuild now](https://meta.discourse.org/t/welcome-to-nginx-page-before-rebuild-site-wont-rebuild-now/368433)

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**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 20\
**Last updated:** [June 13, 2025, 12:19am UTC](https://meta.discourse.org/t/welcome-to-nginx-page-before-rebuild-site-wont-rebuild-now/368433 "2025-06-13T00:19:19Z")

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I had a drive fail on me so I copied it all to a new one and some permissions broke. Discourse is now refusing to run and I’m not sure why. Here is the discourse-doctor output: pyx@localhost:~/discourse\_docker$ sudo ./…

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## [Can't migrate uploads to S3](https://meta.discourse.org/t/cant-migrate-uploads-to-s3/365533)

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**Author:** [@stanski](https://meta.discourse.org/u/stanski)\
**Replies:** 8\
**Last updated:** [June 12, 2025, 11:28pm UTC](https://meta.discourse.org/t/cant-migrate-uploads-to-s3/365533 "2025-06-12T23:28:33Z")

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Hi, we’ve set up upload hosting (using the S3 settings) on Backblaze. New uploads are working (after the x-amz-checksum-crc32 header fix), however trying to migrate existing uploads with uploads:migrate\_to\_s3 fails imme…

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## [UPDATE: Cloudflare outage! - Discourse update to "3.5.0.beta6" failed](https://meta.discourse.org/t/update-cloudflare-outage-discourse-update-to-3-5-0-beta6-failed/369925)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 5\
**Last updated:** [June 12, 2025, 9:50pm UTC](https://meta.discourse.org/t/update-cloudflare-outage-discourse-update-to-3-5-0-beta6-failed/369925 "2025-06-12T21:50:28Z")

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Edit: I tried testing with curl. This works: curl -I https://registry.npmjs.org/ HTTP/2 200 date: Thu, 12 Jun 2025 18:26:56 GMT content-type: application/json cache-control: public, immutable, max-age=31557600 set-cook…

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## [Stuck and lost updating forum, problems with PG migration](https://meta.discourse.org/t/stuck-and-lost-updating-forum-problems-with-pg-migration/369694)

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**Author:** [@skozz](https://meta.discourse.org/u/skozz)\
**Replies:** 15\
**Last updated:** [June 12, 2025, 8:26pm UTC](https://meta.discourse.org/t/stuck-and-lost-updating-forum-problems-with-pg-migration/369694 "2025-06-12T20:26:03Z")

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Hey posting here after trying everything and got stuck with my upgrade. I was updating the forum after many months. I ran a backup as usual and downloaded it. Apparently, in this update process, there is a migration fr…

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## [I tried to rebuild but I can't finish cause this error](https://meta.discourse.org/t/i-tried-to-rebuild-but-i-cant-finish-cause-this-error/369940)

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**Author:** [@eisammy](https://meta.discourse.org/u/eisammy)\
**Replies:** 1\
**Last updated:** [June 12, 2025, 7:41pm UTC](https://meta.discourse.org/t/i-tried-to-rebuild-but-i-cant-finish-cause-this-error/369940 "2025-06-12T19:41:52Z")

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## [Rss polling frequency](https://meta.discourse.org/t/rss-polling-frequency/369903)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 3\
**Last updated:** [June 12, 2025, 3:40pm UTC](https://meta.discourse.org/t/rss-polling-frequency/369903 "2025-06-12T15:40:52Z")

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Hi, my Rss polling freqency is set to 30 minutes but I notice in sidekiq this: Jobs::DiscourseRssPolling::PollAllFeeds one minute ago OK 5ms in 3 minutes default These setting seems to indicate the poll frequ…

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## [How can I add custom avatar effects for specific groups?](https://meta.discourse.org/t/how-can-i-add-custom-avatar-effects-for-specific-groups/369896)

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**Author:** [@joo](https://meta.discourse.org/u/joo)\
**Replies:** 1\
**Last updated:** [June 12, 2025, 3:25pm UTC](https://meta.discourse.org/t/how-can-i-add-custom-avatar-effects-for-specific-groups/369896 "2025-06-12T15:25:56Z")

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I want to add visual effects (such as custom border, animation, or CSS class) to user avatars in posts based on their group membership. What is the recommended way to achieve this in modern Discourse (via theme, theme co…

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## [Error when trying to like](https://meta.discourse.org/t/error-when-trying-to-like/369556)

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**Author:** [@Alexandre\_Gurgel](https://meta.discourse.org/u/Alexandre_Gurgel)\
**Replies:** 2\
**Last updated:** [June 12, 2025, 12:56pm UTC](https://meta.discourse.org/t/error-when-trying-to-like/369556 "2025-06-12T12:56:32Z")

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I try to like a post and I get {"status":500,"error":"Internal Server Error"}, which means I’m not notified by message-bus, but if I reload, the like appears there.

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## [How to cancel verify the old email address](https://meta.discourse.org/t/how-to-cancel-verify-the-old-email-address/369496)

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**Author:** [@楚\_唐](https://meta.discourse.org/u/%E6%A5%9A_%E5%94%90)\
**Replies:** 9\
**Last updated:** [June 12, 2025, 12:25pm UTC](https://meta.discourse.org/t/how-to-cancel-verify-the-old-email-address/369496 "2025-06-12T12:25:55Z")

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Since my data was migrated from an old forum that didn’t have an email field, I had to fabricate email addresses for the users. This causes issues when verifying the old email during email change, as the verification cod…

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## [How do I create Discourse forum with docker and VPS?](https://meta.discourse.org/t/how-do-i-create-discourse-forum-with-docker-and-vps/369764)

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**Author:** [@d\_bl1n](https://meta.discourse.org/u/d_bl1n)\
**Replies:** 7\
**Last updated:** [June 12, 2025, 12:12pm UTC](https://meta.discourse.org/t/how-do-i-create-discourse-forum-with-docker-and-vps/369764 "2025-06-12T12:12:18Z")

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Hello :anxious\_face\_with\_sweat: As far as I understand, Russian cards are not accepted so that you can buy forum support, this is sad :anxious\_face\_with\_sweat: I am new to programming. I tried to install a VPS server.…

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## [Seeking dashboard statistics with page views by staff users excluded](https://meta.discourse.org/t/seeking-dashboard-statistics-with-page-views-by-staff-users-excluded/342679)

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**Author:** [@dwallner](https://meta.discourse.org/u/dwallner)\
**Replies:** 3\
**Last updated:** [June 12, 2025, 10:04am UTC](https://meta.discourse.org/t/seeking-dashboard-statistics-with-page-views-by-staff-users-excluded/342679 "2025-06-12T10:04:04Z")

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Greetings, friendly Discourse community! My organization just launched our first two forums, and this is my first support question on meta - so please let me know if I make any n00b mistakes or could have formatted this …

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## [Classes of Headings or Sub-headings?](https://meta.discourse.org/t/classes-of-headings-or-sub-headings/369844)

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**Author:** [@stanigator](https://meta.discourse.org/u/stanigator)\
**Replies:** 2\
**Last updated:** [June 12, 2025, 10:08am UTC](https://meta.discourse.org/t/classes-of-headings-or-sub-headings/369844 "2025-06-12T10:08:07Z")

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I have trouble finding this, but can I only set up one type of headings, or is there a way to insert subheadings underneath a heading?

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## [How to remove id\_60\_secs\_limit?](https://meta.discourse.org/t/how-to-remove-id-60-secs-limit/332363)

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**Author:** [@jamal4](https://meta.discourse.org/u/jamal4)\
**Replies:** 1\
**Last updated:** [June 12, 2025, 6:16am UTC](https://meta.discourse.org/t/how-to-remove-id-60-secs-limit/332363 "2025-06-12T06:16:16Z")

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Hi, I’m doing a bulk spam user cleanup. Need help in removing the 60 seconds requests limit. Error: Slow down, too many requests from this user. Please retry again in 16 seconds. Error code: id\_60\_secs\_limit. I wa…

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## [Nomad support](https://meta.discourse.org/t/nomad-support/369790)

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**Author:** [@hnnsly](https://meta.discourse.org/u/hnnsly)\
**Replies:** 2\
**Last updated:** [June 11, 2025, 10:39pm UTC](https://meta.discourse.org/t/nomad-support/369790 "2025-06-11T22:39:54Z")

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Is Hashicorp Nomad support planned? Docker seems cool, but what if I want to deploy Discourse across multiple nodes (ex. database on one, and ruby-backend on another)?

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## [Hiding Description on Main Menu](https://meta.discourse.org/t/hiding-description-on-main-menu/369629)

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**Author:** [@stanigator](https://meta.discourse.org/u/stanigator)\
**Replies:** 2\
**Last updated:** [June 11, 2025, 7:18pm UTC](https://meta.discourse.org/t/hiding-description-on-main-menu/369629 "2025-06-11T19:18:48Z")

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I’m trying to make this text not show up in this menu. This is the only place I see to edit the settings. In order for the Description not to show up in the first screen, do I have to copy and paste the content i…

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## [Web Artifact Creator can't post in private category](https://meta.discourse.org/t/web-artifact-creator-cant-post-in-private-category/369757)

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**Author:** [@MachineScholar](https://meta.discourse.org/u/MachineScholar)\
**Replies:** 0\
**Last updated:** [June 11, 2025, 5:12pm UTC](https://meta.discourse.org/t/web-artifact-creator-cant-post-in-private-category/369757 "2025-06-11T17:12:21Z")

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Just as the title says, I’ve noticed that this persona can’t create an artifact in a private category although it has all the permissions. The same prompt/mention works as a PM to the persona. Furthermore, there is no er…

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## [Shortcut Buttons at top of forum](https://meta.discourse.org/t/shortcut-buttons-at-top-of-forum/369741)

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**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Replies:** 2\
**Last updated:** [June 11, 2025, 2:22pm UTC](https://meta.discourse.org/t/shortcut-buttons-at-top-of-forum/369741 "2025-06-11T14:22:13Z")

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The buttons that you have on the forum at the top: Discover, Customize, Guides, Our Hosting. Is there a component to enable in a theme to allow that? or is that custom code?

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## [Automation sends me a PM, even when I supply an email address](https://meta.discourse.org/t/automation-sends-me-a-pm-even-when-i-supply-an-email-address/369554)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 3\
**Last updated:** [June 11, 2025, 11:49am UTC](https://meta.discourse.org/t/automation-sends-me-a-pm-even-when-i-supply-an-email-address/369554 "2025-06-11T11:49:47Z")

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I want to email myself a Data Explorer report from the automation (so that I can then forward that email to others for discussion…). I supply an email address in the Script options and fire the report. I receive a …

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## [Discourse Gamification installed but can't see the leader board](https://meta.discourse.org/t/discourse-gamification-installed-but-cant-see-the-leader-board/369588)

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**Author:** [@dccpmmrp](https://meta.discourse.org/u/dccpmmrp)\
**Replies:** 9\
**Last updated:** [June 11, 2025, 7:50am UTC](https://meta.discourse.org/t/discourse-gamification-installed-but-cant-see-the-leader-board/369588 "2025-06-11T07:50:38Z")

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On a self-hosted install with a default Theme I have installed the Discourse Gamification plugin but can’t see the leader board under the category. Any ideas? I also installed Right sidebar block component to see if I c…

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## [Change the variable linked to the "Welcome back" message](https://meta.discourse.org/t/changer-la-variable-liee-au-message-welcome-back/369677)

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**Author:** [@kev-is-coding-for-adn](https://meta.discourse.org/u/kev-is-coding-for-adn)\
**Replies:** 2\
**Last updated:** [June 11, 2025, 6:32am UTC](https://meta.discourse.org/t/changer-la-variable-liee-au-message-welcome-back/369677 "2025-06-11T06:32:06Z")

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Hello, I'm new to this community and I've just installed a Discourse server. I'm currently trying to modify the message “Welcome back, USER!” that you see when you arrive on the site and when …

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## [Is this forum powered by Discourse?](https://meta.discourse.org/t/is-this-forum-powered-by-discourse/369379)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 11\
**Last updated:** [June 10, 2025, 9:48pm UTC](https://meta.discourse.org/t/is-this-forum-powered-by-discourse/369379 "2025-06-10T21:48:46Z")

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Discourse powered?: https://forum.netgate.com/

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## [Is it possible to enable daily activity summary emails for an active user](https://meta.discourse.org/t/is-it-possible-to-enable-daily-activity-summary-emails-for-an-active-user/369374)

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**Author:** [@Mithrugan\_K\_S](https://meta.discourse.org/u/Mithrugan_K_S)\
**Replies:** 11\
**Last updated:** [June 10, 2025, 7:16pm UTC](https://meta.discourse.org/t/is-it-possible-to-enable-daily-activity-summary-emails-for-an-active-user/369374 "2025-06-10T19:16:27Z")

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I understand that daily digest emails, currently, it’s not possible to force the system to send them to users who have recently been active" But this is the mandatory thing that we want for our marketing setup .Is there…

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## [Top Menu not populating options](https://meta.discourse.org/t/top-menu-not-populating-options/351304)

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**Author:** [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\
**Replies:** 3\
**Last updated:** [June 10, 2025, 2:04pm UTC](https://meta.discourse.org/t/top-menu-not-populating-options/351304 "2025-06-10T14:04:14Z")

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I am running latest Test-Passed (3.5…) In ghost Theme and air Theme the top menu on main page is not giving all options configured in admin . Note also affects default themes. Admin too menu config How would I …

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## [Private user labels](https://meta.discourse.org/t/private-user-labels/366823)

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**Author:** [@Parker1090](https://meta.discourse.org/u/Parker1090)\
**Replies:** 2\
**Last updated:** [June 10, 2025, 2:19pm UTC](https://meta.discourse.org/t/private-user-labels/366823 "2025-06-10T14:19:51Z")

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Hi all Is there a way to add a label to user profiles that only admins/moderators can see and edit? For example, we have users who have different levels of subscriptions, so we’d like to label these so our admins know …

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## [Emails displaying in entirety](https://meta.discourse.org/t/emails-displaying-in-entirety/350464)

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**Author:** [@guildedgrey](https://meta.discourse.org/u/guildedgrey)\
**Replies:** 0\
**Last updated:** [February 4, 2025, 4:34pm UTC](https://meta.discourse.org/t/emails-displaying-in-entirety/350464 "2025-02-04T16:34:28Z")

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Why do some emails display in their entirety, while others require members to “click here” to see past the first two lines? Is this a universal option? We would like the email copies/notifications to display the entire…

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## [Remove unwanted elements from my discourse](https://meta.discourse.org/t/remove-unwanted-elements-from-my-discourse/369525)

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**Author:** [@Rithik\_Kukreja](https://meta.discourse.org/u/Rithik_Kukreja)\
**Replies:** 4\
**Last updated:** [June 10, 2025, 11:36am UTC](https://meta.discourse.org/t/remove-unwanted-elements-from-my-discourse/369525 "2025-06-10T11:36:40Z")

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I want to remove the following from the my discourse page: Related Post (post suggestions below the post) Pagination (When the post is opened…it shows in mobile view)

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