# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=802

[אחרונות](https://meta.discourse.org/latest.md) · [קטגוריות](https://meta.discourse.org/categories.md) · [תגיות](https://meta.discourse.org/tags.md)

**Page:** 803

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## [WP Discourse + missing SSO records](https://meta.discourse.org/t/wp-discourse-missing-sso-records/80555)

<div class="topic-metadata">

**Author:** [@bts](https://meta.discourse.org/u/bts)\
**תשובות:** 4\
**עדכון אחרון:** [15 בפברואר,‏ 2018,‏ 2:49am UTC](https://meta.discourse.org/t/wp-discourse-missing-sso-records/80555 "2018-02-15T02:49:35Z")

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This is probably a question for @simon — I’m having some confusion with missing SSO records, and username issue, for some of our users synced from our WordPress site with WP Discourse. Somehow we’ve ended up with a bunc…

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## [Wordpress failure to connect to Discourse](https://meta.discourse.org/t/wordpress-failure-to-connect-to-discourse/80552)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**תשובות:** 5\
**עדכון אחרון:** [14 בפברואר,‏ 2018,‏ 6:40pm UTC](https://meta.discourse.org/t/wordpress-failure-to-connect-to-discourse/80552 "2018-02-14T18:40:20Z")

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I’m trying to connect a Standard plan customer (@andrec) to their WordPress. I’ve copy-pasted the URL, and used the API key to remotely change settings, so I’m sure those are both correct. I then disabled all plugins e…

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## [Start page broken for admins & moderators](https://meta.discourse.org/t/start-page-broken-for-admins-moderators/80516)

<div class="topic-metadata">

**Author:** [@jonasth](https://meta.discourse.org/u/jonasth)\
**תשובות:** 1\
**עדכון אחרון:** [14 בפברואר,‏ 2018,‏ 10:45am UTC](https://meta.discourse.org/t/start-page-broken-for-admins-moderators/80516 "2018-02-14T10:45:59Z")

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Hi, We have a discourse forum where admins and moderators currently can’t visit the start page, because it renders a 500 Internal Server Error page. It works fine for normal users and logged-out users. Separate thread …

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## [What is the reason the source\_topic\_id that is added to internal oneboxes?](https://meta.discourse.org/t/what-is-the-reason-the-source-topic-id-that-is-added-to-internal-oneboxes/71722)

<div class="topic-metadata">

**Author:** [@sam](https://meta.discourse.org/u/sam)\
**תשובות:** 7\
**עדכון אחרון:** [13 בפברואר,‏ 2018,‏ 11:58pm UTC](https://meta.discourse.org/t/what-is-the-reason-the-source-topic-id-that-is-added-to-internal-oneboxes/71722 "2018-02-13T23:58:18Z")

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In a private site I am noticing that internal links are mangled with the addition of ?source\_topic\_id=XYZ Why does this happen? How can I disable?

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## [מצב רשימת תפוצה - לא נשלח ליותר מכמה משתמשים](https://meta.discourse.org/t/mailing-list-mode-not-sending-to-more-than-just-a-couple-of-users/80486)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**תשובות:** 5\
**עדכון אחרון:** [13 בפברואר,‏ 2018,‏ 8:21pm UTC](https://meta.discourse.org/t/mailing-list-mode-not-sending-to-more-than-just-a-couple-of-users/80486 "2018-02-13T20:21:21Z")

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חבר'ה, שמתי לב שאם תגדירו את שניהם: דיג'סט של אימיילים מצב רשימת תmailing ל.TRUE לכל משתמש דרך קונסולת Rails, אם תסתכלו בלוג המיילים במנהל תראו תערובת של מיילים מרשימת תmailing ודיג'סט. חלקם משתמשים…

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## [Discourse hosting for staging environments](https://meta.discourse.org/t/discourse-hosting-for-staging-environments/80407)

<div class="topic-metadata">

**Author:** [@rikikonikoff](https://meta.discourse.org/u/rikikonikoff)\
**תשובות:** 8\
**עדכון אחרון:** [13 בפברואר,‏ 2018,‏ 4:02pm UTC](https://meta.discourse.org/t/discourse-hosting-for-staging-environments/80407 "2018-02-13T16:02:50Z")

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I work on a Rails app that currently runs Discourse with a custom plugin. The plugin was created and set up by an external contractor. My team now wants a way to mimic our production setup for each of our staging environ…

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## [Install Discourse (beginner)](https://meta.discourse.org/t/instalar-discourse-iniciante/80467)

<div class="topic-metadata">

**Author:** [@KJO](https://meta.discourse.org/u/KJO)\
**תשובות:** 1\
**עדכון אחרון:** [13 בפברואר,‏ 2018,‏ 2:32pm UTC](https://meta.discourse.org/t/instalar-discourse-iniciante/80467 "2018-02-13T14:32:00Z")

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Well, I want to start using the tool, but from my online research, it seems only Linux users can install it, is that correct? In my case, I use Windows 10 and would like to test it on a local server (XAMPP). Thank you in advance…

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## [שגיאה 500 | ERR\_CONNECTION\_CLOSED עם Cloudflare](https://meta.discourse.org/t/error-500-err-connection-closed-with-cloudflare/80422)

<div class="topic-metadata">

**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**תשובות:** 9\
**עדכון אחרון:** [13 בפברואר,‏ 2018,‏ 1:10pm UTC](https://meta.discourse.org/t/error-500-err-connection-closed-with-cloudflare/80422 "2018-02-13T13:10:55Z")

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רכשתי VPS חדש למערכת ה-Discourse שלי עם המפרט הבא: זיכרון: 2 GB vCPU: ליבה אחת SSD: 40 GB מערכת הפעלה: CentOS 7 הדומיין עובר דרך Cloudflare גישה דרך הדומיין שהוגדר מחזירה ERR\_CONNECTION\_…

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## [Custom User Fields DO NOT render a url as clickable](https://meta.discourse.org/t/custom-user-fields-do-not-render-a-url-as-clickable/80388)

<div class="topic-metadata">

**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\
**תשובות:** 2\
**עדכון אחרון:** [13 בפברואר,‏ 2018,‏ 12:51pm UTC](https://meta.discourse.org/t/custom-user-fields-do-not-render-a-url-as-clickable/80388 "2018-02-13T12:51:06Z")

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Discourse Version: discourse (19b41161) As the title suggests, when using a Custom User Field and inserting a URL, it is not rendered as a clickable URL on the users profile page.

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## [מה לעשות כשמישהו עוזב את החברה?](https://meta.discourse.org/t/what-to-do-when-someone-leaves-the-company/80029)

<div class="topic-metadata">

**Author:** [@Philip\_Colmer](https://meta.discourse.org/u/Philip_Colmer)\
**תשובות:** 6\
**עדכון אחרון:** [13 בפברואר,‏ 2018,‏ 9:06am UTC](https://meta.discourse.org/t/what-to-do-when-someone-leaves-the-company/80029 "2018-02-13T09:06:31Z")

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עם הגדרות Discourse שמאפשרות רק SSO לתשתית תאגידית, מה ההמלצות לגבי הפעולה שיש לנקוט כאשר מישהו עוזב? כפי שאני מבין, האפשרויות עשויות להיות: לבטל את החשבון…

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## [Rich onebox stopped working](https://meta.discourse.org/t/rich-onebox-stopped-working/80366)

<div class="topic-metadata">

**Author:** [@rpasichnyk](https://meta.discourse.org/u/rpasichnyk)\
**תשובות:** 6\
**עדכון אחרון:** [12 בפברואר,‏ 2018,‏ 4:49pm UTC](https://meta.discourse.org/t/rich-onebox-stopped-working/80366 "2018-02-12T16:49:07Z")

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I noticed the onebox for my website stopped working on the discourse forum I am visiting. It was working in 1.8.x but now the forum has been updated to 1.9.3 and my oneboxes are no longer working. I checked on try.discou…

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## [בעיות עם iPhone בניסיון להציג את הגרסה השולחנית](https://meta.discourse.org/t/issues-with-iphone-trying-to-render-desktop-version/80374)

<div class="topic-metadata">

**Author:** [@limeblast](https://meta.discourse.org/u/limeblast)\
**תשובות:** 1\
**עדכון אחרון:** [12 בפברואר,‏ 2018,‏ 2:54pm UTC](https://meta.discourse.org/t/issues-with-iphone-trying-to-render-desktop-version/80374 "2018-02-12T14:54:58Z")

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קיבלתי דיווח ממשתמש על בעיות בהתקנת discourse שלו בטלפון: מהב aantal מעט אנשים שניסו את זה בשבילי (אני לא מחזיק אייפון), הוא היחיד שיש לו את הבעיה, אז זה ייתכן שקשור אליו באופן מקומי, אבל אני מ...

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## [First timer setting up discourse on website](https://meta.discourse.org/t/first-timer-setting-up-discourse-on-website/80345)

<div class="topic-metadata">

**Author:** [@katiesmith](https://meta.discourse.org/u/katiesmith)\
**תשובות:** 1\
**עדכון אחרון:** [12 בפברואר,‏ 2018,‏ 7:52am UTC](https://meta.discourse.org/t/first-timer-setting-up-discourse-on-website/80345 "2018-02-12T07:52:12Z")

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Hi! I am hopeful to receive guidance in installing discourse on my website. I am not very technically savvy and want to learn this process. I am reading that the first step is to create a CNAME record in my DNS.. correc…

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## [How to change domain without losing ranking?](https://meta.discourse.org/t/how-to-change-domain-without-losing-ranking/80256)

<div class="topic-metadata">

**Author:** [@trangchongcheng](https://meta.discourse.org/u/trangchongcheng)\
**תשובות:** 6\
**עדכון אחרון:** [12 בפברואר,‏ 2018,‏ 5:51am UTC](https://meta.discourse.org/t/how-to-change-domain-without-losing-ranking/80256 "2018-02-12T05:51:54Z")

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I’m using A.COM domain, now i want change to B.COM, i want after change without losing ranking. i do like : https://meta.discourse.org/t/change-the-domain-name-or-rename-my-discourse/ But if when click the posts of A.…

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## [Code formatting bug](https://meta.discourse.org/t/code-formatting-bug/80327)

<div class="topic-metadata">

**Author:** [@Denis\_Frosty\_Andreyc](https://meta.discourse.org/u/Denis_Frosty_Andreyc)\
**תשובות:** 5\
**עדכון אחרון:** [11 בפברואר,‏ 2018,‏ 11:14pm UTC](https://meta.discourse.org/t/code-formatting-bug/80327 "2018-02-11T23:14:34Z")

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I noticed that I can not use formatting for the code. Can someone help with the solution? If I use Numbered list, then I can not use the formatting for the code. Example: Test message j…

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## [האם משתמשים יכולים לפרסם ברמת ההורה אם קיימות תת-קטגוריות?](https://meta.discourse.org/t/can-users-post-at-the-parent-level-if-there-are-sub-categories/80236)

<div class="topic-metadata">

**Author:** [@Biscuit](https://meta.discourse.org/u/Biscuit)\
**תשובות:** 3\
**עדכון אחרון:** [11 בפברואר,‏ 2018,‏ 2:38pm UTC](https://meta.discourse.org/t/can-users-post-at-the-parent-level-if-there-are-sub-categories/80236 "2018-02-11T14:38:05Z")

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אם ניצור תת-קטגוריות פורום, כמו זה: קטגוריה ראשית … תת-קטגוריה 1 … תת-קטגוריה 2 … תת-קטגוריה 3 א) האם חברי הפורום יכולים לפרסם בכל ארבעת הרמות המפורטות לעיל? או ב) האם הנושאים שלהם חייבים להיות בלתי…

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## [Transitioning to Discourse later](https://meta.discourse.org/t/transitioning-to-discourse-later/80263)

<div class="topic-metadata">

**Author:** [@nibl](https://meta.discourse.org/u/nibl)\
**תשובות:** 12\
**עדכון אחרון:** [11 בפברואר,‏ 2018,‏ 2:04am UTC](https://meta.discourse.org/t/transitioning-to-discourse-later/80263 "2018-02-11T02:04:19Z")

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Discourse cannot be installed on shared hosting accounts with Siteground, where I have my site. I just spoke to their support team. A second hosting plan elsewhere for a small forum just starting out is not worth the mo…

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## [Advice on integrating into a Docker-Compose setup?](https://meta.discourse.org/t/advice-on-integrating-into-a-docker-compose-setup/80278)

<div class="topic-metadata">

**Author:** [@KyleTryon](https://meta.discourse.org/u/KyleTryon)\
**תשובות:** 1\
**עדכון אחרון:** [10 בפברואר,‏ 2018,‏ 8:31pm UTC](https://meta.discourse.org/t/advice-on-integrating-into-a-docker-compose-setup/80278 "2018-02-10T20:31:11Z")

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I wish to create a Wordpress and Discourse website. I am currently building a docker-compose file and about to test it out. Currently, it contains an NginX+Let’s Encrypt container, a MySQL container, and a Wordpress cont…

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## [Using Discourse with s2member](https://meta.discourse.org/t/using-discourse-with-s2member/79366)

<div class="topic-metadata">

**Author:** [@Ryan\_Collins1](https://meta.discourse.org/u/Ryan_Collins1)\
**תשובות:** 4\
**עדכון אחרון:** [9 בפברואר,‏ 2018,‏ 11:06pm UTC](https://meta.discourse.org/t/using-discourse-with-s2member/79366 "2018-02-09T23:06:25Z")

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Hi team, I have my Discourse forum connected to my Wordpress site via SSO. Users get access to my Discourse forum (as well as my Wordpress site) as part of a paid membership. I am using s2member as my Wordpress members…

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## [Issues backing up to s3](https://meta.discourse.org/t/issues-backing-up-to-s3/79307)

<div class="topic-metadata">

**Author:** [@jerdog](https://meta.discourse.org/u/jerdog)\
**תשובות:** 4\
**עדכון אחרון:** [9 בפברואר,‏ 2018,‏ 10:53pm UTC](https://meta.discourse.org/t/issues-backing-up-to-s3/79307 "2018-02-09T22:53:41Z")

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So having some issues in backing up to S3 - I have put in my s3 credentials (it’s a private bucket) and each time I backup I get the following error: \[2018-01-29 21:41:45\] Executing the after\_create\_hook for the backup.…

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## [Pre-sales vBulletin Migration Question](https://meta.discourse.org/t/pre-sales-vbulletin-migration-question/80177)

<div class="topic-metadata">

**Author:** [@canadian](https://meta.discourse.org/u/canadian)\
**תשובות:** 3\
**עדכון אחרון:** [9 בפברואר,‏ 2018,‏ 4:12pm UTC](https://meta.discourse.org/t/pre-sales-vbulletin-migration-question/80177 "2018-02-09T16:12:07Z")

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Hello, I’m considering presenting Discourse as an option to a client that has a thriving vBulletin community. I see there is a script to import from vb5 available. I don’t see a method to import private messages between…

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## [GCODE highlighting is not included by default](https://meta.discourse.org/t/gcode-highlighting-is-not-included-by-default/80143)

<div class="topic-metadata">

**Author:** [@filip](https://meta.discourse.org/u/filip)\
**תשובות:** 3\
**עדכון אחרון:** [9 בפברואר,‏ 2018,‏ 3:06pm UTC](https://meta.discourse.org/t/gcode-highlighting-is-not-included-by-default/80143 "2018-02-09T15:06:33Z")

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Hi, Trouble .gcode highlighting is confused, even though gcode is a supported language in highlight.js. A simple test auto language selection (maybe some sort of C? ) M117 Heating Up ; write heating up M190 S30 ; heat…

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## [שינוי ב-API של SparkPost - מישהו יודע אם זה ישפיע על השירות של Discourse?](https://meta.discourse.org/t/sparkpost-api-change-anyone-know-if-this-will-affect-service-for-discourse/80174)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**תשובות:** 2\
**עדכון אחרון:** [9 בפברואר,‏ 2018,‏ 2:52pm UTC](https://meta.discourse.org/t/sparkpost-api-change-anyone-know-if-this-will-affect-service-for-discourse/80174 "2018-02-09T14:52:26Z")

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הם משנים את ה-API ביום שני, מישהו יש לו מבט על 5 מייל אם אתרי Discourse המשתמשים ב-SparkPost יושפעו?: ״ כתזכורת, וכמתואר בפוסט הבלוג הזה, נעשה בדיקת חסימות…

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## [Email problem after upgrade](https://meta.discourse.org/t/email-problem-after-upgrade/80010)

<div class="topic-metadata">

**Author:** [@rayk](https://meta.discourse.org/u/rayk)\
**תשובות:** 5\
**עדכון אחרון:** [8 בפברואר,‏ 2018,‏ 8:30pm UTC](https://meta.discourse.org/t/email-problem-after-upgrade/80010 "2018-02-08T20:30:12Z")

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We’ve encountered a problem after running the latest discourse upgrade. We’re getting the following notice on our admin panel: Some problems have been found with your installation of Discourse: \*\*\* There are 71 email j…

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## [Force email notification for new users](https://meta.discourse.org/t/force-email-notification-for-new-users/52933)

<div class="topic-metadata">

**Author:** [@weneverknow](https://meta.discourse.org/u/weneverknow)\
**תשובות:** 2\
**עדכון אחרון:** [8 בפברואר,‏ 2018,‏ 1:49pm UTC](https://meta.discourse.org/t/force-email-notification-for-new-users/52933 "2018-02-08T13:49:48Z")

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Hello, I am using a discourse instance to manage a co-ownership website. Most of house owner are noobs, and they won’t come very often on the website. I invited all the user to use the website but i would like to forc…

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## ["User Visits" definition](https://meta.discourse.org/t/user-visits-definition/80102)

<div class="topic-metadata">

**Author:** [@Raphael\_Haase\_NL](https://meta.discourse.org/u/Raphael_Haase_NL)\
**תשובות:** 1\
**עדכון אחרון:** [8 בפברואר,‏ 2018,‏ 1:22pm UTC](https://meta.discourse.org/t/user-visits-definition/80102 "2018-02-08T13:22:44Z")

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What does “User Visits” mean exactly? If I go to the Discourse site, browse a bit, close the tab and come back an hour later in a new browser tab/window, while I am still the same person, same browser, will this count a…

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## [Lost regular and regained regular](https://meta.discourse.org/t/lost-regular-and-regained-regular/80100)

<div class="topic-metadata">

**Author:** [@PartTimeFemale](https://meta.discourse.org/u/PartTimeFemale)\
**תשובות:** 4\
**עדכון אחרון:** [8 בפברואר,‏ 2018,‏ 1:18pm UTC](https://meta.discourse.org/t/lost-regular-and-regained-regular/80100 "2018-02-08T13:18:48Z")

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So recently I lost regular on a forum only to find the next day that i had received regular again. Idk if this is a bug but it seamed kind of strange

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## [שאלות בנוגע לשיטות אימות החשבון](https://meta.discourse.org/t/questions-regarding-account-authentication-methods/80091)

<div class="topic-metadata">

**Author:** [@jd2066](https://meta.discourse.org/u/jd2066)\
**תשובות:** 6\
**עדכון אחרון:** [8 בפברואר,‏ 2018,‏ 1:08pm UTC](https://meta.discourse.org/t/questions-regarding-account-authentication-methods/80091 "2018-02-08T13:08:44Z")

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Edit (3 hours after written) - Rewrote my post to clear up confusion after a reply made me realize it was confusing as written. It is my understanding that Discourse primarily uses a standard username and password setup…

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## [Postbit user posting](https://meta.discourse.org/t/postbit-user-posting/80097)

<div class="topic-metadata">

**Author:** [@luckydev](https://meta.discourse.org/u/luckydev)\
**תשובות:** 1\
**עדכון אחרון:** [8 בפברואר,‏ 2018,‏ 12:37pm UTC](https://meta.discourse.org/t/postbit-user-posting/80097 "2018-02-08T12:37:49Z")

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Hello! How to make such postbit? help me please

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## [Umlauts are NOT handled correctly for attached files in Safari](https://meta.discourse.org/t/umlauts-are-not-handled-correctly-for-attached-files-in-safari/78585)

<div class="topic-metadata">

**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**תשובות:** 23\
**עדכון אחרון:** [8 בפברואר,‏ 2018,‏ 12:25am UTC](https://meta.discourse.org/t/umlauts-are-not-handled-correctly-for-attached-files-in-safari/78585 "2018-02-08T00:25:13Z")

</div>

Hi friends, I’ve trouble with some of my Downloads. Those ones with umlauts (ä,ö,ü) in their file name don’t get started with downloading by a simple click. Only via context menu. My Browser: Safari @ macOS High Sierra. …

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